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Public Storage Self-Storage Units at 4205 Gannon Lane, Dallas, TX
Address
4205 Gannon Lane
Dallas,
TX
75237
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Move-In & Access Hours
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 42/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 42 /mo $ 52Best Price Label+ one-time $29 admin fee
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8'x5'Online only price$ 56/mo
Small 8'x5'- Climate Controlled
- Upstairs/elevator
$ 56 /mo $ 70Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 60/mo
Small 10'x5'- Climate Controlled
- Upstairs/elevator
$ 60 /mo $ 75Best Price Label+ one-time $29 admin fee
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10'x7'Online only price$ 75/mo
Medium 10'x7'- Climate Controlled
- Upstairs/elevator
$ 75 /mo $ 94Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 96/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 96 /mo $ 119Best Price Label+ one-time $29 admin fee
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10'x12'Online only price$ 104/mo
Medium 10'x12'- Climate Controlled
- Upstairs/elevator
$ 104 /mo $ 130Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 127/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 127 /mo $ 159Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 149/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 149 /mo $ 186Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 155/mo
Large 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 155 /mo $ 194Best Price Label+ one-time $29 admin fee
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20'x10'Online only price$ 160/mo
Large 20'x10'- Climate Controlled
- Upstairs/elevator
$ 160 /mo $ 200Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 180/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 180 /mo $ 225Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 205/mo
Large 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 205 /mo $ 256Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 208/mo
Large 10'x25'- Climate Controlled
- Inside unit
- 1st Floor
$ 208 /mo $ 260Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 210/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 210 /mo $ 263Best Price Label+ one-time $29 admin fee
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10'x27'Online only price$ 221/mo
Large 10'x27'- Climate Controlled
- Inside unit
- 1st Floor
$ 221 /mo $ 276Best Price Label+ one-time $29 admin fee
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12'x25'Online only price$ 240/mo
Large 12'x25'- Climate Controlled
- Inside unit
- 1st Floor
$ 240 /mo $ 299Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 240/mo
Large 10'x30'- Climate Controlled
- Inside unit
- 1st Floor
$ 240 /mo $ 299Best Price Label+ one-time $29 admin fee
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12'x40'Online only price$ 302/mo
Large 12'x40'- Outside unit
- Drive-up access
$ 302 /mo $ 377Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Dallas
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 384)
Gate access has always been from 6am from 9pm idk when it all of a sudden changed . Could not access my storage which is on the 3rd floor for 2 days in a row. Joshua is telling me access hours were 9-5 when I’ve always came from 6-9 how am I suppose to know the hours changed . Getting my stuff from this storage ASAP and Joshua you need to learn better customer service even on google access hours says 6am til 9pm
I was just shopping around and decided to go to Public storage on Gannon April seen me outside stood up came outside and spoke and asked me did I need help and I was like I didn't know this place was here and I wanted to tour the property and it was clean and welcoming and she answered questions that I didn't have to ask i will be renting online and get the awesome promotion.
I needed to find a good storage facility and I definitely picked the right place with the best front office representative! Ms. April was fast, friendly, informative and very kind! I will never forget her kindness during for me what was a tough time! If you want a clean place and a friendly atmosphere pick this storage facility you can’t go wrong!
Ms shirley was great she was very respectful and helping she gave no problems we loved her and would recommend her to anybody 10/10 5 stars aint enough
Jill was amazing she was so helpful especially right now in time of need. Her customer service was great ! And her smile made the day brighter ! I appreciate it. Thank you Jill !
Yes I would like to say thank you to the nice young lady name April at the location in Dallas tx
Why have the hours changed? What's the point on convenience if the location is closed when I get off work.
NEGATIVE STARTS! TOO MANY ISSUES….!!
When I first got here this place use to be neat and clean no issues. Mrs Deborah made sure things went smoothly. You could tell that she had mop and cleaned up. I’m not sure what happened to Mrs.Deborah but this place has went down! My nephew got stuck in the elevator and the manger didn’t even want to call me or take a month’s rent off. I have two lil girls and they can NEVER use the restrooms because they are always locked and or out of order. There’s trash everywhere in the building even in the elevator. The elevator smells bad. I’m not sure when the people work inside because you hardly see them and they don’t answer the phones. In August I was trying to get my stuff out and the elevators were not working, so I go up front no one is there. I leave a note. I get a call from someone that’s filling in for someone so he doesn’t know anything. I ask for someone to call me back no call back. I keep going up there and calling nothing I left another note and got a call. By this time it’s September is rolling around. I get told by Robin that I didn’t schedule a move out. Well how can I Robin when no one is there and no one answers the phone. So I call We care as she told me to do. They took my information and said someone would be contacting me back in 24 hours. It’s been about 4 days now! I’m not sure what the problem is but all I want is my stuff with no issues. I should’ve to pay a balance because I’ve been trying to move my stuff. There is no way that I was going to move a 10X10 and a 5X8 down the stairs! I had two people from the company that mentioned the stairway. THATS VERY RUDE AND INCONSIDERATE OF YOU ALL TO USE THAT AS A REBUTTAL! I pay you all over $200 for storage space to be treated like I’m a squatter or something. I’ve yet to get a call back from a manager so I can get my stuff out.
if i could give a 0 star review i would. Thay have horrible customer service.
I just want to say that Robin is Johnny on the spot every time I go there and she’s there I never have to worry about my storage she’s very helpful and very detailed about the place she can really work a crowd and she’s always cleaning the ground’s making sure that place stay presentable I’ve been there since October of 2023 and no one ever been so helpful like that little lady was with me and my fiancé she deserves a golden medal so less pretend we’re in Paris and give her a 2024 GOLDEN MEDAL …. Keep up the great works Robin you ROCK….👌🏾☺️
Robin is the BOMB!!! She is always cleaning up everyone’s big mess they leave and she never complains. She does it all. She has the best customer service and smile ever! Don’t leave this property. Give her a raise!!! Thanks Robin for always going above and beyond.
After a year or more of renting here RUN!!!
DON'T POST A REVIEW UNTIL YOU HAVE A REAL REVIEW.
MICE
HIGH TRAFFIC
GATE CODE - EVERYONE HAS IT
I have more photos!!!
I Gave a proper notice and asked what was needed and the lady made not mention of removing the lock. When I noticed the funds withdrawn she lied and said she spoke to someone. I never received a call no one went the extra mile so now I'm told on the 3rd because the lock was on the unit I responsible for full month when I can just go remove it!!! I've paid on time for months this is horrible management.
All I needed was a call!!!
Very greatful for Joe T.
1st timer here with WAY too much stuff! Last minute size change and he made it happen.
Thankful DFW girl here!!!
Excellent Customer Services
Thanks Wanda Bradshaw
Very nice and very helpful thank you good service
Robin has been very helpful in showing me the best options for my need. Going above and beyond.
My experience on yesterday was amazing 🤩
Deborah was so nice. She was informative and made my move a pleasure.
Hi my name is Linder Love.I just want you to know that the lady at the storage named Debra,she plays no games.She is strictly by the books.She is a kind person and knows her job.She's beautiful inside and out.These are the kind of people we need up front in a business. Thank you.
Deborah is very nice and helpful ...
Mrs. Deborah at the storage on Gannon was an angel. She is very professional and has great customer service. She made me feel comfortable and made me feel as my belongings would be safe and secure. She knows how to talk to customers and make them feel welcome. I would give her 10 stars if I could. Great customer service hands down
Mrs. Deborah at the Public Storage on Gannon was very professional. She had great customer service and explained in great detail about everything we needed to know about the unit. I would give her 10 stars, because she made me feel comfortable and secure. I really appreciate her for helping me.
Ms deborah is very sweet i love her 🫶🏽🫶🏽
Ms Deborah is very professional and very respectful
Deborah was delightful and assisted me smile 😁 Got exactly the storage space I needed!👌🏽. The facility is clean and secure!😍
Debra was excellent help! Courteous, professional, and caring personality. Thank you Debra!
I give the manager 5 star's because she is a very multi tasker , welcoming , knowledgeable, friendly, and helpful. Also the storage space is very clean and kept well .
Ms. Deborah at the front was extremely helpful and friendly!! highly recommend choosing this location
Debra and GILL WERE AMAZING!!!! They helped me with EVERYTHING I NEEDED RIGHT AWAY….they had the greatest customer service and made me very happy with my storage purchase! They answered ALLLL my questions and even showed me the unit before I purchased! I will definitely only rent storage space from this location from now on!!! Thank you ladies!!!
I really enjoyed speaking with Deborah at the Gannon location in Dallas. She was very helpful and informative. Please let her know that she is an amazing employee.
Deborah was very personable and helpful with our process, we really like her attitude and customer service 😊
Shana was amazing along with the quality and sizing of my pre-assigned unit!
Manager and other lady at the front desk very unprofessional and will lie to you. Units aren’t cleaned and gate to get out of storage stays broken.
Ms. Deborah was EXTREMELY helpful and very understanding. Literally a life saver & God send!! The other employee (didn’t catch her name) was helpful as well. Very good energy throughout
I used to think this was 5 stars mostly bc of the location and climate control. However since the cold has started they no longer open the main gate and make you walk inside the building to access your unit. Super inconvenient to load in and out and isn’t going to change until the end of January. No public trash can for residents. Restrooms are always locked. The manager is really rude and not warm at all anytime you enter the office. She seems to know this because she excused it as “up north” behavior to being grumpy and attitude filled anytime a question is asked. If the location of this storage wasn’t 5mins away from my house I would not rent here.
Showed Great Customer service,and Patience!
Shana and Ashley were very pleasant and helpful. Love this place.
Love the size of my unit and the price but wish they were 24 hour access
Shana and Deborah are very nice. Excellent service!
Good and friendly service very polite
Great customer service from Jay & Shana !! I would recommend this storage to anyone who needs one !!!
They are really friendly. They helped me out this morning in 50 degree weather. I love the fact that you can pull inside the storage and be out of the rain. I have nothing negative to say.
Nice Place.
Ms. Debra was wonderful!!! She was so helpful. I will most definitely suggest anyone I know to store with US Storage Centers.
Whenever you need a storage I highly recommend U.S Storage Ms.Debra and Ms.Shana was extremely helpful went up and above to help with my process
Great and clean place, Mrs.Deborah Adam's and Mrs.Shana were very polite and helpful, if anyone needs storage this the place US Storage.
She took ownership of my issue and provided me with what I ask for. Very professional and a people person!!
Elton was extremely helpful and professional and very knowledgeable. He took me on a tour and explained all the answers to my questions thoroughly. Thank God for people who know what customer service really means.
Mr. Elton was very helpful , informative and friendly.. I would refer my friends..
Had a great service today with ms.Deborah
Very helpful. Clean and climate controlled.
Debra is awesome! She made me feel welcomed and safe. She is efficienct we were in and out in a timely manner. Thank you Debra😁🙏
A great place to store your items.
Shana was great, beyond helpful, offered great advice over all amazing employee. Thanks Shana.
Great front office assistance
Ms. Deborah is a sweetheart. Her and Shana are great. Would definitely recommend.
I loved my first time experience with US Storage Centers! Ms. Shana was great & got me a unit on the first floor like I wanted. Don’t miss out, get a storage with them! They care for you and your things!
Sunny was wonderful and amazing and so helpful thank u so much for it good service
Amazing Customer Sevice From Elton!!!
The staff are kind, patient and courteous! Definitely recommended this establishment.
When I first rented my storage I had a good experience with Channa and she took out her time to make sure my gate code and everything worked. Now today, 10/17, I come here and the new manager is very, very rude. I really didn’t want to rent here from the beginning, but I really didn’t have a choice at the time. It was 9:10am and the manager was out putting up a sign in the front she was rude because I said excuse me, excuse me very nice and she never answered not one time. I said excuse me again and she still didn’t say anything and looked right at me and just went the other way. I do understand that they are not open yet, but especially being a manager she could have at least said sorry ma’am we are not open yet. I finally got her to say something, but she barely wanted to say something then, but said in a ugly way we are not open yet with no smile?or anything. I will never come back to this storage under no circumstance. They don’t even have a moving cart and the one they had was very raggedy and could only use it when the office is open. Don’t rent a storage here stay away they have bad attitudes and don’t want to work.
Very fast and very helpful and professional service thanks so much Mr.Elton
Great deals here at us storage on gannon. Chandra is so professional and offers the best deal for me
Channa and Shana were very nice and professional. Will highly recommend.
Great customer service loved it from the time I walked in Chandra made me feel very welcomed
Chandra is a good person very respectful and professional. I love my storage location and how clean the property is. Thanks Us Storage
Great customer service
Chandra was fantastic, very helpful setting up my account and was a breath of fresh air on a stressful moving day
Chandra is great she's always pleasant when I come in to make my payment.
Very quick move in process with Chandra. Also clean
Chandra was great and the office smells nice
Great customer great people
Just wanted to share I had a great experience with the front desk , providing me a great deal , understanding & helpful . I would recommend anybody who’s looking for a storage place , to come here . her name is Channa
Chandra was nice and very informative great customer service
Elton and Shana are very professional and knowledgeable about their business and their products. I will recommend them to anyone who is interested in a storage facility
Great Service
Good customer service
Elton and Shana have customer service down to a T. A rarity these days. It was truly a pleasure to do business!
Best storage facility ever , Chandra Johnson is the best and answered all questions that needed to be answered. Will definitely recommend to friends.
Very good survest and very nice people
I had a WONDERFUL WONDERFUL experience/service with Elton today! He welcomed me with friendly but funny conversation my whole time being serviced! I would definitely recommend him and this company to any and EVERY ONE! 10/10 GOOD VIBES!!!!
Good customer service
Chandra was helpful and quick nice facility
Great customer service
Shana was very professional and nice
Chandra was pleasant and gave great customer service. Very please
Channa was amazing. Everything was done smooth and quickly.
Chandra is great love the storage and it’s location
Channa gave good customer and the best deal. I was sent from another location and she found me a similar size unit for what I wanted to pay. Thanks
My experience at us storage centers was super fast and super easy thanks to Jay he was great!!
Excellect place to rent unit
Chandra was magnificent and their special no rent until October can’t be beat 🔥
Chandra gave five star service today and I got the ultimate deal no rent until October 😱💜 Elton wasn’t too bad either sweet to my son!
Elton is the best! He has the best customer service skills at this location! Thanks Elton for going above and beyond to take care of a situation that no one else could seem to handle. US Storage needs to recognize when they have quality employees.
Chandra was very helpful and made the experience very easy. If you need a storage go to US storage and ask for her or Elton.
All employees were kind, and were very helpful getting me into a unit. Elton helped me with everything I needed in a timely manner.
Channa and Shana were wonderful.
Shana she like to play but she get the job done and was very helpful!!!
Chandra was pleasant and informative while giving me a tour of the property. I love the location of my storage and how clean the facility is. Two thumbs up
Chandra gave great customer service this morning while getting my storage and she gave me an amazing discount
Good service very professional the storage unit clean and the size I want available. The only problem she a eagle fan let go cowboys but I do recommend their business
Very good people
Thank You Elton!!
Elton Brock and Shana Kelly gave me the best customer service thanks guys.
Chandra is a wonderful person she the time out to help me with a situation I was having on the property and everything turned out wonderfully…..!!!!
Chandra was a great help. She was very courteous, tactful, and answered all our questions.
She informed us of many deals they had available.
I'll look forward to dealing with her again.
Thanks so much Ms. Chandra
Chandra is so nice. Very sweet
Ms.Channa was had excellent customer service she was very nice and professional and make me feel welcome
Chandra Johnson at u.s. storage centers has phenomenal customer service and explained everything in detail. She made me feel
Comfortable and welcomed. This has been by far the best experience!!
I appreciate her help every time. Chandra is the best manager there. Two thumbs-up
She’s amazing! She helped me find the perfect unit for me! ♥️
Chandra was great help . Even with all the commotion she kept it together.
Channa made this process smooth and easy. She also got me a bigger unit for a cheaper price.
Chandra gives 5 star service every time! This month was no different keep up the good work.
Experience was quick and easy, Miss Johnson was very patient and understanding in a short period of time, and got me in and out quickly and respectfully
They are nice and clean and anybody can’t go in there thanks so much for letting me use your storage center
Jay made the process quick and easy. great customer service
Great place…. Elton is very nice and helpful….
Came in and got a great deal on a large unit due to Channas Kure it program at the location. Thank you us storage centers
To whom this may concern Mr. Elton was amazing. Customer service was above and beyond. My overall experience was marvelous
It was amazing ,wonderful customer service, and was very detailed oriented. Thank you Elton
Channa has always given consistent customer service which made my family come and do business again. Thank again for great customer service Channa. This time along with Elton.
Mr. Elton was so nice and helpful. The facility was VERY clean.
Today I took off from work twice. Each time there was a sign saying to come back. The first time was 10:45 and the other time was 1:45. I saw other customers trying to get into the property for assistance as well. As a result of not being able to speak with anyone, I was not able to unload my U-haul; therefore, I have an additional day of fees and I have time taken off from work. The storage should be open during operating hours. How can a customer get the things they need if staff is not available-Ever?
By far the smoothest experience I've had while getting a storage. Channa was very informative pleasant and professional. Great deals being offered here if you need storage.
Channa was very helpful. Help me get a storage at reasonable price.
Channa was great she helped me get the best deal on the storage and merchandise
Elton was very helpful
Channa was super professional and informative. She let me choose my special and what would work best for me. Come see her
Channa the manager is professional and an absolute sweetheart. Also she gives the best deals. Plus I got a first floor unit omg
Had a Excellent experience with Elton Brock very good service.
Elton professional very helpful
Choosing US Storage was the best decision I made for my nonprofit organization storage needs. Channa, the Assistant Property Manager, was so professional and provided excellent customer service. Her warm personality and willingness to help affirmed I was in the right place. She was very knowledgeable of options and was able to help me make the best decision to fit our need! Everyone I come in contact with that needs a storage I will definitely be referring to US Storage off Gannon!
Elton great customer service n the nice lady next to him 🫶🏾🫶🏾
Best Customer Service Ever, Process was very easy . Elton was very professional and easy to work with !! My storage was 50% off for 2 months . I’m Very Happy To Come And Rent A Storage ❤️❤️
Channa is always so kind and helpful every time I come in to make my payment. This time was no different thank you Channa you're a gem. If you need a clean convenient storage location store here. Channa will help you out
Came right in and was helped immediately, great service! Thank you Channa!
Mr. Elton was very quick, thorough, efficient, and pleasant to work with. He took me on the property to ensure that I knew how to properly enter and exit the gate as well as secure the lock on my unit.
Elton Was the best customer service I’ve had , very fast , efficient and he’s a comedian
Channa is great she always remembers her customers and makes the experience special. Store your items here if your looking for good customer service and a clean facility
Elton was outstanding on helping me find a unit perfect for my furniture and items thanks for outstanding customer service
Channa helped me wonderfully. She solved my issue so quickly, and I would definitely come back again!
I absolutely appreciate William for his politeness and willingness to get me the best deal possible.
I came to get a storage unit, Channa helped me and was so helpful and so sweet. She was such a delight to work with and i 10/10 recommend coming to her if you need a unit. She was so thorough and helped tremendously.
Channa is the best manager at this location. I love the property and how well kept it is. Come get their move in deals like I did.
Elton was great assisting me on getting my storage at the perfect spot on the property. Channa got me to sign up for autopay for easy payments. Easy process and clean too!
Channa was pleasant during my move out It's a nice facility with even nicer employees and deals.
I've been a customer here for over a year and let me just say Channa is the best Manager they've had at this location. Great prices and the property is clean and well kept. Need storage but with great customer service store here
Channa helped me get moved out quick and easy I will be back
Channa Johnson was awesome!
Canna was pleasant and informative plus I got a sweet discount
Channa helped my son get a storage unit today. she was nice beautiful and pleasant. But what got me is the special no rent until July 😲
Channa was fantastic while assisting me get the right size storage. Great location and property. Not to mention she shows she cares about for each customer that came in while I was there. God blessed her to come into my life in my time of need
Channa Johnson was awesome! We need more people like her in customer service. She was very detailed and answered all my questions and concerns. Thank you so much Channa please don't go nowhere.
Came in early and had to leave but came back and the associate (Channa Johnson) remembered me and took care me
Channa and Jay were very helpful with touring the property and getting me signed up. They were very welcoming and detailed with everything. Definitely recommend.
The staff was absolutely great!
Channna Johnson was very easy to work with a got me 2 months free ! Please come see her at the Gannon location!
Elton was great! If I can give him 5 more Stars I would!!!
Elton was very professional, knowledgeable, and attentive while I was in the store purchasing my storage unit. He made the process convenient and hassel free. Would definitely refer Elton to others looking for storage units. Great customer service.
Elton was A1
Elton was great with my
storage needs.
Elton and William was such a pleasure to work with, very professional.
Great place William was a big help
William and Elton were Very helpful and nice
Channa was nice and so is the property. Great deals here
Channa was very helpful and professional getting me my storage today. It was nothing but god the price was perfect the location was perfect and the customer service is amazing. Thanks for the laugh Elton
Easy sign up. Clean units. No problems getting in or out. That’s all I wanted.
Channa was very helpful and knowledgeable with setting me up to get my storage. Her customer service was excellent!!
I have had great experiences with U S Storage Centers. The manager, Channa is fantastic. She is extremely professional and concern about the customers' needs. Channa keeps the Gannon Lane location clean and smelling good
Good help to my mother Channa Johnson
Channa was amazing!!! She gave me all the information I needed for my move in and she was extremely informative with it all 💪🏾💪🏾💪🏾💪🏾
Clean establishment and friendly staff
Been a long time customer never had any problems. Channa the new manager has really brighten up this property with her hardwork and personality.
Channa is a very important to this location. She works hard and has a great personality. It's always a good time when I come in for any reason.
William was very friendly and professional. Very helpful.
Mr.Elton was polite and very respectful… got the job done
Ms. Channa Johnson was perfect help🙏🏾💯
Ms. Channa and Mr. Elton were excellent!! Their customer service was great!!
Mr Elton is great
Very professional in explaining the lease with me and the process
Very professional very respectful I would love to refer more people good customer service please go see Mr. Elton
Quick Fast And easy services
Elton was extremely helpful and funny definitely recommend giving them your business
Channa was is awesome sauce...she is very friendly and welcoming 😊
Mr Elton was very nice , and supportive. Nice customer service , both times I came
Mr.Elton he was nice and polite Great Customer Service
I have been working with Elton & Channa for the last several months & their customer service & professionalism is above amazing!! Thanks for everything
Channa Johnson at the US Storage was Excellent in helping me with getting the proper storage unit that we needed for our belongings i would most definitely recommend her services to anyone who enjoys an easy and professional experience while getting a unit for storage thanks Channa 🙏
Channa provided exceptional customer service while taking my payment today. I've been a long time customer and the employees are the best by far
Excellent service by Elton Brock very informational and helpful!
The property is fantastic and so is channa.
Where Kidz Connect Academy loves the Gannon Lane staff. Elton made the process so easy. There was also a young lady in the office who helped as well. Thank you for great customer service and having such positive attitudes.
I really enjoyed Elton on today. He showed extraordinary customer service skills. Thank you so much for you assistance today. You rock!!!!
Chana was great! Very helpful, super sweet, got me right with everything I needed and more.
Channa and Latonya are nice lady's that took my payment today.
Great customer service ! Very helpful staff!
The two ladies that assisted me were very nice, sweet, and efficient! I would definitely recommend to everyone I know!
Been a tenant for a while now I'm moving out of town. Channa has been great so kind and professional. If you need storage come here Gannon lane channa will get your right
I've been a long time tenant I've been extremely satisfied. Channa and latonya were super nice and professional. Property is clean and secure.
Channa is the best customer service rep at this location!! She is super sweet, amazingly helpful, super enthusiastic, and her personality matches mine!! Will forever be a customer thanks to her!!
Mr. Elton did a wonderful job with assistance with finding a unit. Thanks to him and his co worker Channa.
Channa is a star and provided star service. I needed a large unit and I’m glad I came here it’s clean and great people in office giving great deals.
Great service here & Mr Elton has the best customer service & Chandan has great service too
Elton at US Storage Unit gave me excellent customer service. He was efficient and made sure I left satisfied.
Very excellent service mr. Elton provided the utmost and excellent service
....
Mr. Elton was extremely kind, informative and helpful! I’m happy I came here.’
ELTON was so helpful in a difficult time in my life made it so easy to get my things stored and kept safe he reassured me and helped through every step of the process mr Elton thankyou !!😇
I'm getting another unit. Channa was great helping me with this.
Elton Brock is the man his customer service is 2nd to none. He truly makes the customer the top priority.
Very friendly and welcoming!! Elton was very helpful and showed us the unit which we appreciated. The whole process was easy and fast!
Jay (at the Gannon location) was excellent and made the whole setting up storage situation fast. He is very polite. Thanks Jay!
Elton & Jay has excellent customer service. Thank you!
Elton is the best representative in the company. Excellent customer service.
Ms. Channa was absolutely wonderful helpful in assisting my mom and I with our needs. Great service.
Love it Elton ask for him so great I was so glad to walk in to see him great customer service love my unit ❤️
Awesome job!
Channa was extremely helpful and professional. Come rent with her. Clean property and friendly customer service
My experience was excellent.
Jay help me and he was very Professional.
He was very nice.
He was very productive.
He was very aware and know his stuff.
Communication was on point.
You guys have a good member on your team,and the young lady who let us inside was very nice,she spoke to us even though someone else help me.
Thanks again
😊
Channa was great ! Service was great , very easy process and fast ! Definitely recommend if you need a unit !
Elton customer service, has done an excellent job for me today.
The workers here were real attentive on helping us out today and worked well with us in switching to a different unit. Thank you Latonya!
Channa was great I didn't have any problems moving in and its clean
I love the customer service. Elton was great
Elton was so nice and helpful I highly recommend coming here
Channa Johnson
And Elton Brock
Great service and very helpful great experience over all!
Channa Is The Best Very Friendly Come See Her
The staff-Jay and Elton are very helpful and go above and beyond to assure that my process was east and stress free.
Was very pleased with customer service . Elton
Customer service from Elton was 1 of the best experiences I've had in a long time. He is very patient and knowledgeable of the whole business. You need more people like him at this location
The 2 gentlemen exhibited great customer service and were able to help me with all my needs!
Elton is very fun and energetic. Great customer service skills
Elton was Exceptional and Awesome !! Move In was painless!! Thank you!!
Ms. Channa and Mr. Elton was very nice and helpful in my time of need. I would truly recommend this site to all my friends. I wish you had more stars to give them.
My experience today was great. The facility is clean and secure. Elton was wonderful and very friendly.
Amazing staff! Elton is THe BEST! Super friendly and personable makes you feel right at home! Give him a raise! Love his supervisor Nechelle too! Smooth set up and easy process! CLEAN and SMELLS GREAT!!
Elton was great representative
Channa and Elton they was so helpful and they maid me laugh all day and thank them much..
Elton was/ is a Blessing great customer service and a kind spirit.. Thank you
Very helpful and professional. Had a bit of a hiccup with reservation, no fault of theirs, but they were able to quickly resolve it and get me in the unit I was requesting.
This facility is well maintained, 24hr surveillance, great lighting, and secure entry and exit. I'm so excited we found this place!
Elton was personable ans very accommodating. We enjoyed working with him.
I had a great experience with Channa today. She was very helpful and very knowledgeable about the units. She was able to let me know that the one I picked was not going to be big enough for what I had.
ChannaJohnson great customer service
Channa was just delightful. Very helpful and friendly. I do recommend this company!
I enjoy every time I go to the office and pay my bill because Elton is such a joy to conversate with. He always make me laugh and is very nice to me. I would recommend this place for good storage and friendly staff.
Elton is the only person at this location I just love his personality is great and excellent customer service skills
Elton and Channa are funny yet professional I just loved them keep them at the front desk because they were wonderful
Ms Johnson was very pleasant and gave great service.
Mr. Elton made my day the only positive thing of my day thank you
ELTON IS THE BEST I LOVE THE CUSTOMER SERVICE AND HOW HE GESTURED EVERY CUSTOMER THAT CAME IN EVEN WHEN HE ANSWERED THE PHONE IT WAS DELIGHTFUL COMMUNICATING WITH HIM. KEEP UP THE GOOD WORK
Excellent customer service
Mr Elton help me resolve issues that previous employees failed me on. He was polite, efficient, great personality and eager to help me as a customer.
My wife and I came in today dealing with an issue and Mr.Elton helped us, he was sweet and listened to our issues and resolved them. He is awesome and I’m glad I had him to help us out because the situation needed to be resolved.
Thank you Mr.Elton.
Very smooth process and Elton is very decent. Quick, polite and overall great quality.
Elton was amazing !!! He greeted us, provided a tour, made sure everything was verified and correct. He was very professional and made this experience enjoyable. This company needs more people like him! Thank you Elton for everything !!!
It's filthy everywhere and it smells like raid bug spray. Someone peed in the elevator. There was literally a puddle of pee and the floor in the elevator is like wood. I won't be there much longer. I didn't even want to leave my stuff there. I have to move. I can't do it. I had good customer service but it's not going to work for me.
Jay did his thang and he is 100. The property is cool too. Channa the property manager
Was funny
Channa was professional and even lent me some tape after i bought a box
Channa was great. The building was clean enough
Channa was great she save me money and the property is clean
Excellent customer service. Friendly atmosphere.
Channa Y'all Are Amazing
Mr.Jay and Mr Elton was very nice and very professional. Jay was very understanding and helped me make the right decision and saved me money. Thank y’all so much
First time at a storage company best sales man evverrrrr I will be telling others that’s in need for a storage.. I wish Joe was my manager lol he’s very understanding.
Clean safe alarm on all store...
I went to request a larger unit. The process was very seamless and very much appreciated. Four starsf
Staff very helpful and friendly. Clean units. Good location
If I could give 10 stars I would!
Joe, Elton, Nechelle great customer service and very understanding. I appreciate this storage location for being human and empathetic. There are actual genuine people in the world and they are it! Please if you are ever in need of a storage facility they are it!
Thank you Ms.Sunny and Mr.Joe you are great
Very Nice, thank you Sony
Bought an auction. Top notch service from manager on down. Very courteous. Very clean property. Hours very accommodating.
Very clean, professional, easy process, great deals
Joe was awesome help out the best way he could.Great attitude wonder Costumer service 😊
Very good tour of the unit and the whole process was just outstanding! Thank you!!!
Joe was very helpful, very pleasant and had outstanding customer service. I would 100% recommend this storage facility and they have very reasonable prices. Move in was quick easy but also efficient.
Very professional, clean facility!
Buena atención
Excellent service
Sunni has a great and welcoming personality. I hope to run into her if I have any issues.
Amazing and fast
This is a excellent place to store your belongings .they have very large storage rooms for a low cost each month once you see them you will rent from here they are very clean inside and out without critters .The customer service people are so sweet always caring and very polite. They have wheel carts also to help you move in or out without a charge. You have all you need in one spot you will really love using US Assured tell them Regina Grant sent you great work US assured thank you
Sunni was wonderful
Thank you sunni
The move in process was effortless and comfortable thanks to the reps great customer service and clean air conditioned facility.
Sunni and kassy thanks you did an awesome job
Ms. Kassy, was awesome she was so helpful. A very nice person. Explained so I understood.
Kasey
Jay did a good job.
Kassy is great. Really good customer service.
On the day of my move in (before I put anything in) there was a roach in my unit. There was one in the hallway and by the elevator. 3 Roach sightings SMH
I was nervous that they would get in my belongings & I didn’t want to leave my things there, but it was Sunday & I was out of options because the office was closed. When I brought it to the attention of the facility they acted like it was common place..
My things were only there for 3 weeks and thankfully it doesn’t look like any bugs got in.
The 2nd star is for the customer service I received at move in. They were really nice, but they for sure have roaches there.
Kassy was very nice and helpful.
Kassy went above and beyond to help me and knew her information awesome person
KASSY IS NICE VERY HELPFUL I WOULD RECOMMEND HER FOR ALL PURPOSES
Mr Jay Is awesome please give him a raise. I love young black man with great Customer Service
We got a good deal here and service is nice and friendly
Awesome customer service
The best way to go !!!!
Cassie is awesome! She went out of her way on a Sunday, they day they were not open to assist me with my storage needs! Customer service doesn’t get any better than that! Truly appreciated!! The property is well kept, and the storage fees were very reasonable!!!!
Jay was super cool and helpful
Property manager, Kassy Howell, was fantastic and super helpful with my rental process! Great attitude and great professionalism! Fantastic facility and great rates!
Wonderful storage best I've ever had
Great staff.
Good service and low prices
Kasey and Jay were awesome, very nice and friendly got a unit the same day with great discounts. Love it.
1st time at this place ..And if I tell you I felt so 16 Seer that my they are so friendly very helpful in fast...Sonia was so fast had me out the door in no time
Thank you sunshine and kassy you ladies were absolutely amazing thank you
Sunny & j, thanks
Kassy was amazing. She absolutely helped me out and gave me the best deal. I would definitely recommend US Storage Center on Gannon.
Wonderful experience Kasey is very friendly
Kassy is a nice lady and makes you feel like she’s on the customer side while still providing a service that US Storage needs her to do!
Very good customer service no problems
Really good spot, excellent customer service and honesty with their rates.
Thank you Sunni and nechelle
Nichelle and sunshine did a great job
I give Keisha 10 on her services
Thank you for great customer service
Great Service from Sunshine!!
Love the setup of this Facility & Prices are Incredible compared to others!!
Sunni Was so helpful
Keisha and Kassy was very pleasant to work with, and Keisha took her time in explaining everything to us gave us a convient location close to door and elevator.
Jay and Keisha were so professional and they work together great. Thank y’all for all your help with making my experience very easy!!!!
Kassy is amazing!! She goes above and beyond to ensure that your preferences are met with a friendly and professional demeanor. Thank you Kassy!!