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Public Storage Self-Storage Units at 8939 East RL Thornton Fwy, Dallas, TX
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 38/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 38 /mo $ 51Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 51/mo
Small 5'x10'- Inside unit
- 1st Floor
$ 51 /mo $ 68Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 64/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 64 /mo $ 86Best Price Label+ one-time $29 admin fee1 unit left! -
7.5'x10'Online only price$ 97/mo
Medium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 97 /mo $ 129Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 105/moMedium 10'x10'- Outside unit
- Drive-up access
$ 105 /mo $ 140Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 111/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 111 /mo $ 148Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 114/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 114 /mo $ 152Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 145/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 145 /mo $ 193Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 182/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 182 /mo $ 242Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Dallas
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East Dallas Storage Units Near I-30 and Dallas Arboretum and Botanical Garden
Storage units in Dallas are located between Buckner Boulevard and St. Francis Avenue on I-30's Frontage Road. Indoor storage units, climate controlled storage units, and outdoor units with drive-up access are on-site in a range of useful sizes, providing cheap storage near Dallas Arboretum and Botanical Garden and White Rock Lake.
Golfers can tuck away clubs in a 5x5 storage unit after a round at Tenison Glen Golf Course or the championship fairways of Tenison Highlands. Our proximity to Tenison Park makes it easy to pickup and dropoff your golf bag to play whichever course you prefer.
Edna Rowe Elementary School families looking to declutter can store recreational gear in a 5x10 storage unit for play at Everglade Park. Behind the athletic equipment, fishing tackle, picnic gear and pool noodles, store your holiday decor and off-season garments.
If you are renting your place out short-term and need to clear the decks, a 5x15 storage unit will hold up to two rooms of furnishings while you are traveling or residing elsewhere. These storage rentals are also useful when clearing out space to welcome a new member of the household.
Casa Bonita residents and others sharing an apartment nearby can store duplicate furniture in a 10x10 storage unit. Pack in couches, loungers, coffee tables and dining sets to keep common areas uncluttered.
Select an outdoor 10x15 storage unit to stow long canoes, kayaks and standup paddleboards. Drive-up access makes it possible to load and unload for frequent paddling excursions along Dallas Trinity Paddling Trail. There should be plenty of room to stow camping and fishing gear and a lot more along with your oars and paddles. This is a great option for clearing out the garage and getting your cars parked inside again.
Homeowners around Skyline High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit. If you are in-between residences, these large storage rentals can hold the contents of a three-bedroom home while you house hunt for your new place.
Dallas Public Storage has a range of options to meet your storage needs.
At this Dallas Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 526)
Pam gives the best customer service across the board. She will listen to all your needs to insure you get the space that works for you. Best experience I've had in years!
Liz was very kind and sweet she handled everything I needed I would highly recommend getting a storage here LOVE IT
Miss Liz is very helpful and kind!
I want to thank Liz at Public Storage for helping me with getting a unit today. Thank you Liz have an amazing day!
Liz was very helpful and attentive. This was a nice and convenient location.
Today my sister visited public storage on R L Thornton freeway. My sister met a kind women named Liz that helped her with all her questions. She was very informative, kind and had great customer service. Thank you for all your help!
Liz was great help, she help me out with every question I had and and provide excellent detail.
Liz was so nice and happy to receive customer service
Had questions about my unit and Liz was super sweet and helpful getting everything sorted out and taken care of! Thank you again!
Liz was very friendly & helpful she made renting a storage unit quick & easy five star service!
Review for Public Storage at 8939 E. RL Thornton Freeway, Dallas, TX
Moving day is often stressful and chaotic, but my experience at the Public Storage location on 8939 E. RL Thornton Freeway in Dallas was the exact opposite. From the moment I walked through the doors, Liz, the property manager, greeted me with kindness and a calm demeanor that immediately put me at ease. She was incredibly professional, attentive, and handled all of my concerns with care.
In a world that can feel overwhelming, Liz’s exceptional service stood out. She was organized, efficient, and made the entire process smooth and stress-free. I would highly recommend this location, not just because of the great facility, but because of the outstanding customer service provided by Liz. Her dedication and professionalism truly make this Public Storage location a standout.
Thank you, Liz, for making a challenging day so much easier!
Came in today Liz was extremely friendly and helpful.. great customer services
Beware!! They've never done anything to improve this place yet they raise your rent every 6 months! I've had to call and argue about this over the last three years! This time they raised it by $45 for no particular reason! We are finally done. We will be moving our things at the end of the month. It is not worth it at all!
Great Service, Pamela is awesome , very helpful and always on top of things, good location and clean.
Liz and Emm was great everything was gud
Clean, conveniently located and easy to access unassisted! I’ve rented here before several years ago and I don’t recall having a problem back then either.
EDIT: I visited my storage on 8/31/24 and there were ants all in my clothes and other boxes and my furniture. I was so overwhelmed that I didn’t even know what to do about it, spraying isn’t going to help nor do I want spray in my clothes and furniture. I may have to buy some kind of powder to sprinkle around. I’m ANNOYED.
Been a customer for over 4 years. Liz is amazing, always very helpful.
Liz was very professional and would highly recommend public storage
The office lady Pam was helpful with all the information about getting a new unit. Very polite and was able to answer all our questions.
Liz was amazing and very accommodating highly recommended 😊
MsLiz she is very helpful and polite.
Liz was very helpful and and answered my questions in a very nice way.
Ms Pam at this location is awesome! She helped get us together even when we needed another unit she tried to find the best deal possible! She is exquisite somebody give her a raise!
Mrs. Liz is very sweet. She help me out tremendously when I came in the office to made a report. I have never had any problems with any of the office staff. They are very professional.
It's was great staff a1 customer service great love it FYI on loveeee it
Great service and staff! Liz, one of the managers at this location, was extremely helpful, kind, and courteous in helping to resolve a minor issue with my space. Her professionalism was beyond reproach. Thank you Liz!
Liz was extremely helpful and knowledgeable! I was very pleased with my service!
Pam and Liz are AMAZING CUSTOMER SERVICE!!! I wish they weren't so full. This is how moving into storage should be soooo convenient and EASY!!! THEY HELPED ME WHEN MY SITE WOULDNT!!
Pam is amazing at this location. She is honest and to the point. Thank you Pam!
Pam is a very hard working woman every time I go to my unit she ask me do you need anything
Pam rocks so helpful always
Thank you amber for lowering my rent….. this a great place n they help you a lot… oh yeah let me not forget about Pam she is really great also
Pam is working so hard every time I visit my storage unit. However, when I find her on the property and tell her I need her she is eager to stop what she is doing to help me. I’ve never had such friendly service at a storage facility!
I would like to think Mrs Pam for going over and above her job. She has excellent customer service.
On our second unit at this location as business expands. What wonderful customer service this PS location has provided. Thanks, Pam for always going the extra mile!
Pamela made sure all my questions were answered. She took me to see several spaces till I found what I needed . I recommend this store. She really cares and really takes her time .
Great Customer Service!!!
Pam is the greatest person to interact with and the nicest person she also has the greatest customer experience and very helpful person too.
We've been renting here for a couple of months and we've had no problems. We decided to transfer into a bigger unit and Pam (East RL Thornton location) made everything so simple and easy for us and also saved us some money and who doesn't like saving money! Pam you're the best!
I love ..LOVE...Ms.Pamela @ RLThorton.. She is professional and considerate..VERY informative. She answered all our questions,no matter how silly..I recommend RL Thornton PS Ms. Pamela will take great care of you.!
Very helpful and friendly staff onsite. The facilities are always clean. Pam has been more than helpful with the taking care of the little issues I've had with my visit.
Liz and Pam were amazing to work with! They helped me so much during my sprint of package deliveries and they really cared to make sure our stuff was safe and taken care of!
They will go up on your rent. The Lady in the office I can't stand. They will call you send emails after emails and texts if you late talking bout late fees and adding more money to get possession of your things. Will charge you if you put trash in the Dumpster there. Just a big mess there. Will put a lock on your unit if you haven't paid by a certain day. Calling my phone talking bout eviction, got to the end of this month to be out. She could hv kept that phone call because we was moving the remainof our things Sunday. getting our things out they was not getting another dime from us. Charging $75 because my husband put something in the Dumpster. Worst storage ever. $194 for a 10×10 is what they went up on us.
Stop by to buy some boxes and tape and Pam has GREAT customer service!! Stop by and see Pam for all of your needs!!
Great property Pam the manager helped with everything I needed and escorted me thru property and was very helpful. Very clean and well managed!
Worst storage ever, management does not keep up repairs and maintenance on the units! Gasket on the door was rotten, causing dirt to get into the storage from the street and ruin everything! Rats had come into the unit and ate the furniture. And no I had no food in my unit, the ceiling was caved in from water! All I got was “sorry about that, you still need to pay a full month rent if you move out on the Third.”
Pamela was super helpful!!! I didn’t end up needing the unit after all but she was really friendly and made the process so easy!
My name is William Davis rented with Public Storage Pam as well as the other staff were highly great enjoy the service highly recommend
Great Customer Service!!!
I recommend this location Exelent customer service Pam is always really friendly 👍
The staff at this public storage is really great. Miss Pam has been extremely helpful with all questions/issues that have came up and has gone above and beyond to help fix/solve any problem.
Great customer service!!!
Always great service there . Pamela is always in a great mood . This property is so clean. Renting here is a stress free choice
I've rented here for almost 2 years, the rental price changes often but it's a safe storage and I haven't had any problems. Hopefully I'll be saying goodbye to the storage unit soon! Thanks 👍🏾
Paying my bills at this location for now on . Pamela is so helpful . She even put in for my rent to be lowered . Shes the best!
Miss Liz was so very nice n helpful n good customer service
Had a great swiftly experience with Liz! She was very sweet and patient . And I was able to find the perfect size unit. The location is very clean and tidy .
First time at Public Storage Liz was very helpful, nice and very clear about the service thanks a lot Liz :)
Hey I was here at this Rl Thornton location and Liz was very helpful helped me with the paperwork and guided me through the units ♥️♥️ would really recommend this location which the most staff friendly place
Mrs.Liz was a great help, was very professional & fast Thankyou.
Liz was amazing at helping me pick the right boxes for my move.
And she help me take a advantage of the great sales you had here. Thank you Liz! Will come back soon for storage unit space!
Liz was very helpful!
Liz was a great help! She was very helpful and gave great information and the storage unit is very convenient, i definitely recommend her!
Liz was very accommodating, thorough and answered all of our questions! Location is awesome close to my older place I’m moving from . In & out within 20 minutes Thanks LIZ !! 😊
They were very helpful wth me..
Pamela is the best she cool I love talking with her she helps a lot and I love it
Pamela helped me and my husband. She's so nice and professional. We saw her helping someone from heat exaustion. We are coming hrre for now on .
Service is great, front desk (Ms. Liz) is helpful and nice, storage area is kept clean, doesn't smell, wide variety of storage units, makes storage-ing easy!
Liz property manager was very sweet and informed me about everything there is to know about my unit, using the app, payment and hours!
Mrs. Pam has been very helpful every time I visit. Great personality and friendly person.
Pam was amazing and so helpful!! I am so thankful for the awesome employees here!
Wonderful personality and attitude. Help me rent unit with no problems
she was awesome ms.liz helped me alot thank u
she was awesome ms.liz helped me in was so patient awesome great thank u liz
She was very very nice and friendly
I wanted to express my appreciation for Liz who the only person who took the time to break the communication bearer between us as I only speak Spanish. Every time I came to this office I was happy to see Liz because I knew she would be patient and try her very best to understand me. Today she did not fail me and with the help of Google translate and one of my friends we were able to get my problem resolved! She deserves a raise!!
Great customer service by Liz! I came looking for a unit for my belonging and Liz showed me all the available units and I ended up getting one of their climate control units. Went to check the unit and it was perfect , climate space . Good customer service, easy process . All went good thanks to Liz
Liz was Awesome, I received excellent customer service.
The ladies (Liz & Pam) were extremely helpful!
My experience today at PS was amazing! Liz and Pam were a tremendous help in making my decision on which unit was best for me. I am pleased with the service I received today!
Liz was perfect explained everything well and was quick great service
Pamela was so great in helping my wife get a storage same day. Was very informative and quick with the process.
Pam is awesome!
Very nice people and good customer service
Liz and Pam are amazing 👏. Great service supper transparent, and friendly. Have no complaints 👌 😉
I visited this property. Pamela was helpful. I got the wrong side of town . She helped me find the size by showing examples. We went online and showed me how the process works. So greatful for her help . She is a true asset .
LIZ the property manager agent was amazing. She fully provided detail information on the property sizes and prices. Unfortunately she wasn't able to accommodate us on the size we needed but was kind enough to refer us to her sister property's.. Thank you so much LIZ.❤
With all that is happening at this property right now (break ins) I want to commend Liz for working to get my rent reduced! She followed up with the request and got it approved! Very hard working and is always professional and very kind. I want to thank her for all she does
Came in with no experience with storage units and Liz was professional and made this process super easy!! Thanks Liz!!
Pam is great!
Pamela's so friendly and helpful. Love coming here
I met liz and she was wonderful very helpful thank you for a such a great experience
I had a great experience with Pam today. She was very helpful and informative on the storage unit. She kept a smile on her face no matter my questions. Liz was awesome also!!
Online reservation was quick and easy process. Liz was helpful and great when assisting with my lock. Would recommend
Liz was great. She had outstanding customer service. She saved me time and money by helping me find discounts and getting me set up in another location. I really appreciate her going over and beyond.
Pamela is the best and she always try’s her best. But I will never ever come back here I needed them to work with me and they couldn’t. I won’t tell anyone to go here. And the lady I spoke with was very RUDE!!!!
I used public storage for over three years in a cliimicc control unit the largest one that they had found when I got some of my furniture that was stored in that unit had been damaged. I’ve tried to to get resolution to this but they have yet to call me back to help get this issue resolved. I was told that that insurance company Orange do was the insurance company assigned to this claim and that insurance company has been really rude with me from beginning when I removed my items and notified some of my furniture was damaged they told me that I wasn’t going to get but 250 dollars For my furniture because I wasn’t about to show pictures of the unit after I departed. However did take pictures because I did Jane a need because I didn’t notice any damage until I go home snd untapped the leaders three piece leather and removed my California king mattress and box mattress out of box. What has me so upset is the running around that I’ve began going through trying to resolve this issue with public storage calling back and orange doors questioning my charity about trying to get my furniture replaced not insult me worn paying me only $250 dollars for the claim and I’ve paid for three years over $400 dollars average a month to keep house hold items there while I get my home built to move in. I know this process has been a big scam. I will never use public storage again. Brenda
Great customer service affordable price
Kaitlyn was awesome..and showed me the unit at request..thank you.
The Manger at this location is there to help you friendly warm and knowledgeable excellent customer service.
Someone broke in my storage and damaged my TV.
Even before the office opens,Pamela's there working hard with a great attitude,it's comforting to know she truly cares.TY Pamela.
Great services young guy was awesome
There is never any one in the office
Pamela was very helpful! Answer all our questions before they were even asked! Great attitude😊🤍
Great staff
Omg I just spoke with Pamela and she has been absolutely great!!! She has a good personality and she gives great customer service if you have a problem something going on with your bill or anything she will work with you and make sure everything is handled she goes out of her way to do the absolute most and she is one of the most awesome customer service reps for public storage
This public storage facility was wonderful. Gates were always closed and locked , definitely felt like my belongings were safe, and the staff, specifically Pam was always very helpful. Will use them again if ever in need storage.
Cheap service is great.I am back with Mandy and staff 4 yrs ago in 2016 and 2020 great service. I paid for a lock and it wasn't there even after 3 days they replace for free. I love this location.
Pam the site manager is a angel.. I have used this facility more than 3 times and it's been a no hassle deal each and every time... .Pam you really rock...I'm glade to have worked with you.
1000% recommend this storage unit place! A nice lady named Pamela helped me and my fiancé find a unit, she was such a big help and made the process so easy and quick!
Pamela was very helpful for me and my sister in law I give her a 100%
Very professional storage facility. Pamela was very helpful in selecting a unit.
I came in the store the other day to purchase some moving supplies and the representative that helped ended up being the manager. Her name was Stacy and she was absolutely amazing. She was very knowledgeable and was able to answer all ofof our questions. She even tried offering us a storage unit and if we were in need of one we would of got one because of her. We were sad to hear that she will no longer be there after the 31st of this month. We gave her our personal number to let know where she goes so that way we can contiune to get supplies from her when needed. If you stop by before the end of the month then if you want great customer service then ask for Stacy.
We have 3 units here and Stacy has been AWESOME!! She has great customer!! There should be more of her!!
The other day I stopped by to get Merchandise and Stacy was very helpful. I ended up buying a House Pack. I told her all I needed was a few boxes. She asked me if I started packing yet. I said no ma'am. She showed me the packs and I did get one. Thank you Stacy for your help!!!
Pamela showed us several units and has a great personality. We enjoyed her help.
Stacy helped me rent two units and she was so friendly and upbeat she made it a five star experience
Pam made the process easy and smooth with one of the most refreshing atitudes I've seen in a long time i will deffinately refere them to anyone who needs help with storage needs
Great service..
Stacey is the best and always has a great attitude when I stop by the storage unit. She went above and beyond to make sure I was taken care of. Thanks Stacey for your excellent service!
This location has NEVER given me a problem . Very informative , always answers the phone , & handles each question with care & is willing to go the extra mile to help. Stacy has helped me several times from beginning to now always going above and beyond. I am so grateful for her and the whole team at this location!
Was with a great attitude and personality we enjoyed her company we thank Stacey for her kindness
Relocating from GA earlier than planned. Pam was awesome and got us set up fast and easy. She has a great attitude and made the experience fun. Gotta call her if you need help!
Pam was great when did my transfer!! Then Stacy came over on her day off to help out. Both ladies are amazing!!
Hi my name is Debra dollar I was down-and-out when I came stress didn't know what I was gonna do walked in and there goes the smile from Stacy made it is this eaten a piece of cake and ice cream everything was someverything was simple price was excellent the service I can't I can't ask for much more you need more people like Stacy around thank you no you just don't know
I called the customer service line and that person told me that this facility only had one available unit for 400 plus dollars at the time Stacey was on property she came back I asked her how many units were available and she offered me seven units because of her I was able to afford my unit at the location where was most convenient for me I give her five stars
Great place good people and overall spacious
Pamela saved us. Got us a great unit. So cheery and a breath of fresh air
Pamela was amazing she was so helpful with all my concerns and super sweet and professional!!!
Came by this location and just wanted merchandise. Stacy helped me get the merchandise she asked if I needed a storage unit as well. I ask how much and when she told me I was all for it! She was very helpful!!
Stacy was perfect, very helpful, kind , let’s not forget had patience with me lol
Thank you ,
Stacy was very helpful with our move. She goes above and beyond.
Stacey is amazing. She recently assisted me with several problems on our multiple storage units and went above and beyond to make sure we were taken care of. She went completely out of her way, including calling multiple other locations to find the best solution to my problem. I would give her 10 stars if possible. Kudos, Stacey!
I've been meaning to write a review for a while now, so this is overdue! I came in looking for a unit and Stacy T. set me up with exactly what I needed. She was very knowledgable + helpful - great customer service!
Stopped by this location for some information about storage spaces. Stacy was very knowledgeable and helpful, I'm definitely renting here and recommending this place to my family.
Connie and elana were super helpful and provided great service!