Rainy did great in the rain-yes it was actually raining. Nice to get storage outside a flood zone!
Tasha P. is awesome. She is very nice, patient and very helpful. She explained everything clearly.
Tasha P is awesome. Very accommodating and friendly
Tasha p. Has a wonderful attitude and made everything easy without out the annoying 60 questions and wasted time! Would recommend!
Vance and Tasha got me everything I needed done very quickly and kindly appreciate them very much
Tasha & Tasha, Top5 Service In the Land.
Singed up with the Neighbor.com promotion. Then Tasha P. reached out to make sure my reservation was secured and all in order. Thank you so much Tasha! Looking forward to the reservation.
Tasha P. is the best! She was very friendly and super helpful in getting me set up with my unit.
Easy sign-up. Very helpful. Looking forward to sharing my experience with others in the future!
Tasha and Gilbert there good person
Site manager is an amazing person. Other employees are helpful and kind.
Professional and wonderful customer service!!!!!
Tasha P. Is a G!! Great service 🧡
Tasha was a great representative for Public storage.
Great customer service Tasha. P 💗
Tasha walked me through the entire process online while I was securing a unit over the phone. It was surprisingly a quick and easy process. Before that, she showed me the storage unit(s) on site and answered all my questions. Tasha and her team display amazing customer service. I highly recommend this particular location. After my initial visit, I did not need to look elsewhere. Thank you, Tasha for the good vibes and professionalism.
Raina assisted me and was absolutely amazing! She was very professional and gave me all the information I needed as we handled paperwork and payment. She was friendly and provided easy directions to my unit! I definitely would recommend this location to anyone. Thank you, Raina and the team!
Tasha P. was so courteous and helpful with my storage needs!
Amazing experience, Latasha was extremely helpful and made the whole process enjoyable. Would highly recommend this team, location, and business!
Tasha did an amazing job, she was extremely professional and friendly. Highly recommended this establishment! 11/10
Nikki is amazing. So helpful
Great people and customers service.
Tasha was amazing and very helpful. Tasha answered all of my questions and also got me set up with a unit quickly. Thank you Tasha for your help today.
Tasha, is great and was very helpful!
Tasha was an Amazing help. Very polite and Great Customer service! Thank you!
Would like to give a special thanks to Tasha for helping us. She was very professional and pleasant to deal with and couldn't have asked for better service!!! Thanks Tasha you're amazing!!!
Nikki was very helpful and such a sweet heart
Clean facility. Tasha and Gilbert were super friendly.
La’tasha was very respectful and professional on confirming my storage and going over the rules
Tasha was fantastic! Very professional and friendly. Made the whole process simple.
Very nice people. Units are great couldn't ask for any better .
Justin was awesome in helping me move on!
Vansen was very patient, knowledgeable and helpful. Thank you.
Really helpful, definitely the best option.
Issue during check in getting access but was sent down the street to have the ID check done, and the owner of this facility offered to rectify the situation.
I had a great experience moving in. Very friendly and efficient staff. All that I needed to know was presented very simply, especially with the assistance of the staff answering all the questions I had. I am very happy with the management and the physical space as well!
Great facility and the staff are very helpful. I had the pleasure of working with Nikki. Very helpful and kind.
We have stored an RV and a vehicle at their site, each at various times and find the set up easy to manage and a very friendly staff. We have used other facilities where the staff were quite indifferent to our needs and questions. At this Public Storage, we have always felt welcome and supported as we have come and gone on several different occasions.
Great service from Tasha and Nikki
Friendly Tasha was a great help
Great storage,everything nice and clean.Tasha is the best,super helpful.
Thank you!
Tasha C was amazing! She knew exactly what I was looking for. This public storage is the best.
Tasha was great and made this a smooth and easy process
I leave it hear occasionally when I'm going out of town and it's been great everytime
The place is convenient, clean and expertly managed. Tasha at the front desk is an absolute gem. She really went above and beyond to help my move went without a hitch.
Latisha was such a great help. Thanks.
Tasha and Jae are fantastic!
Tasha was very helpful and fast..super friendly
Tasha provided me with an excellent costumer service. Her kindness and knowledge made the rental process so smoothly
I highly recommend this storage business to everyone.
I have a unit at the 18041 SeaTac/Burien location and the staff there is AMAZING! They are kind and helpful. This location is the best and I highly recommend it!
The staff in the main office are very friendly and let me cut up a bunch of ribbon with their scissors because I had forgotten mine. One of them even regaled me with interesting stories of the things they’d seen around the area while I cut the pieces of ribbon in their office.
Thank you for the help and entertainment guys! <3
Me again! This crew really looks after you. I had accidentally left my crocs on the ground outside of a random unit I was parked next to a few weeks ago and Tasha brought them to me the next time she saw me. I thought I had lost them forever.
My stuff was still there, and it was kept in good condition
Jae was more than helpful, great customer skills.
L’Tasha was great and very helpful
Tasha is fantastic. It was so easy to check in, with great customer service.
Tasha has been helping me with my vehicle in storage for almost 2 years now.
I’ve had some difficulty with getting my car to start and even getting into my unit since I lost my keys. Tasha has always been there to help me since day 1 and has provided assistance above and beyond such as helping me charge my jump starter, providing consultation on locksmith replacement.
The experience I had was white glove with Tasha and I will always be grateful to her help and service. She is really the best.
Tasha and her team are amazing! I came in an hour before close on the 30th looking to change storage units last second and they were more then Happy to help me. Not to mention the gentleman with the glasses helped me find a good unit that not only fit my budget but also my storing needs. It’s obvious at this location customer experience is key and I couldn’t have been more happy with the interaction I had today.
Great location, and the representative was very helpful and knowledgeable.
There was a young lady name Jae who helped me thru ought my whole processing confusion very kind young lady no issues at all she was very polite
Jae & Shirley went above and beyond explaining the rates and sizes of the units. Showed me around the property and helped me with getting set up with the right boxes for my move - exceptional service! Thanks so much ladies
We just signed up for a new storage space and Jay was the MOST helpful! She showed us several units and made sure we got the one that would work best for us. She was awesome!
The manager Tasha was so helpful. I was worried about my car going into my storage space and she was kind enough to watch me drive in to make sure I did not damage my vehicle or the entry to the space. She truly did not have to do that. I can tell she is just a kind and generous person to go the extra mile. I am so grateful and if I ever need space again, I'm coming back here. Thanks Tasha!
Tasha was amazing getting us setup and familiar with the facility!
Every one in the office is so helpful! Can’t say enough about them.
Tasha is very professional
Great service. Fast, easy, clean, and friendly.
Tasha did an excellent job.
Katie was super helpful and got me going fast!
This is a nice place to use for storage that is nice and quietly located.
I forgot my keys and code and they were able to help me immediately. Saved me a trip back to Seattle for the key.
Awesome service!!!
Tasha es la mejor empleada. Ella me ayudó a conseguir un lugar de almacenamiento y fue muy paciente conmigo. Gracias por ser tan amable. Ella pudo comunicarse conmigo y ayudarme.
Tasha and team are excellent! Friendly staff, clean property. No complaints on my end!
Process to rent a space for my big rig took less than 5 minutes. Tasha was so helpful and knowledgeable explaining everything to me and answering all my questions.
Staff was very friendly and very helpful.
Outstanding experience at this Public Storage location 4past 2yrs. Wonderful staff 5STARS all around. VANSEN and the young lady that drives the cart around to remind us when it’s time to leave are both: incredibly helpful, exhibit stellar professionalism and EXEMPLARY CUSTOMER SERVICE. From our initial contact we were supplied with adequate supplies to purchase, instructions on using the convenient Public Storage app to enter & leave the premises. Nice restroom onsite. Other amenities were realized just by asking what was available to us as different needs arose.
THANK YOU to a “GREAT TEAM”!!!! 🏆🥇👏
Teuila. Was very kind and super helpful. She took her time to explain everything I needed to know and tried so hard to find me the spot I was looking for. thank you for your kindness!
Tam.
Sooo happy they were still open during my last visit!!!
Super manager...thanks for the help.
Teuila and Jake were very helpful, great energy and awesome. Very happy to see them when I walk in the door. 5 star service for sure !
My first experience, renting a storage area. The front desk person was incredibly helpful and polite.
The unit and grounds are well-kept and the location seems secure and safe
My family has had a unit here for many years. I have to say that they have always been really great to us. L'Tasha the manager has quietly had my back when I needed it most, without me asking. I can't tell you how much that means to me. I take care of my mother with Multiple Sclerosis by myself. Over time you forget to ask for help, because you lose sight of yourself. To see that a kind manager has helped you without receiving the recognition that she deserves, means more than I can put into words. Thank You to those quiet Angels that help buttress the rest of us. You should have your time in Sunshine.🙏 Fawna
Teuila and the crew were great. Thanks a mil.
Received excellent customer service from Teuila this morning. She was very patient allowing me to look at multiple parking spots for storing my trailer. Setting up the account and signing the rental contract was smooth and easy, she explained everything thoroughly and concisely. The property was clean and very secure. Excellent customer experience from beginning to end!
Best service thank you teuila
Teuila and Sheri are very professional and super friendly
Teuila was the most helpful person I ever came across. She definitely helped me a lot & answered every question I had. I appreciate what she did for me. Thank you Teuila!!!
Amazing customer service, Tasha is so incredibly sweet and helpful with getting moved into a unit.
Amazing people. Very helpful and friendly. 100% approved. Thank you Teula for you support and care.
Sheri was awesome and got us into a space very quickly! The facility looks amazing and we feel very safe leaving our RV parked here.
All 3 female helpers are good to me
Been here 3 times never anyone walking around except the last time I was there to help my Brother move his things out.
The one and only lady was very nice and friendly.
Tasha was very quick and polite.
The employee Tasha is very friendly and helpful. 😊
Reserved a unit at the Seatac location online, and when we arrived Tasha had everything ready. She showed us the unit and had our agreement ready in minutes.
Great service!
Thanks!
Raina was amazing I would pay twice if I could
Raina was awesome. I'm renting more spots this month!
Teulia was real helpful and very kind. It made it a great easy experience
First time using Public storage and both times coming in. Teulia and Jackie made the process so fast and easy. Thank you so much for making this process less to stress about and being so helpful.
Teuila and Jacqueline great service
Teuila, the customer service representative was really helpful to my sister. My sister was stressed out about finding the place and getting help but Teuila made it easier for her. Great experience with her service.
Teuila, She was very helpful and took time to help us accomplish what I wanted.
Teuila was fantastic and provided excellent and high quality customer service. she is friendly and knowledgeable and made it easy. Thank you Teuila.
Nice and clean facility. Manager lady was extremely helpful to me and my family when we rented
Teuila was very nice and helpful
Tasha & her colleague were very patient, knowledgeable and overall great.
Teuila was amazing gave nothing but excellent help within my finding of the storage unit. And I’m sorry if I misspelled your name but thank you for your help.
Miss Tasha was extremely helpful and answered all of my questions. She should be promoted!
Excellent facility. Tasha and Katrina were incredibly helpful when I picked up the key for my unit and got me well acquainted with facility. Really appreciated their help and the experience was totally stress free.
Advertising a lower rate then changed a higher rate when you signed up.
This is typical pubic storage. It is secured behind a security fence that you can open during hours when you want, using an app. The grounds are regularly patrolled, and are clean.
Super efficient! Did an online only price by reserving a storage online. Got a 5x10 but there are smaller and bigger units too. You could complete your rental online but I decided to go in to submit the rest of my information. Tony was friendly, professional, and informative. The process was quick and easy. Lots of space to drive in, park and load/unload. You can also access the gate using your phone now through an app! No more memorizing or having to pull up your codes. Love it! Move in day was smooth. Thanks Tony! Highly recommend.
L’Tasha was very nice and extremely helpful! I will definitely recommend this Public Storage location! Thank you so much!!
Tasha is nice customer service
Tony was great, very helpful
Tony helped us both check in and check out. His positive attitude knowledge and confidence helped us feel a little more at ease during a stressful time (moving)!
tasha was amazing!! thank you
Joey and Raina was so helpful with my RV. Public storage property is nice and so clean
Joey was amazing to work with, she made the rental very easy and she is very nice to work with.
2022:
Rented an additional storage space. Original reservation was made on-line, upon arrival realized that we wanted a unit in a different location in the same facility. The on-site person, Joey, was very helpful and able to get my reservation switched to the desired building very quickly and conveniently.
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2016
A charity I do volunteer work runs one major event per year (over Easter weekend); we keep out stuff at this facility, in two of their largest units (we have a lot of stuff). Yesterday was the big move-in; apparently just after we'd left with the first truckload, an unsecured load in a flatbed snagged an overhead cable, leaving it hanging low over the vehicle gate. They called the utility service to get it fixed, but had to close off the gate with caution tape/cones in the meantime (While theoretically a car could have driven under it, nothing taller would and I do not blame them AT ALL for closing the gate to everyone; it was a windy and stormy day and the cable could have easily fallen all the way to the ground at any time).
When we got back for our second load, the gate was still closed, unknown how long it would take for utility service to arrive and secure the cable. The PS office was letting people park in their tiny front lot and access the facility through the pedestrian gate, but that didn't work for us (truck was too big to fit in that lot). So, they let us into the adjacent gate to the facility next door (these used to be different facilities, a Surgard and a PS, before PC bought Surgard), while there is no vehicle access between the two, it at least gave us a place to put the truck and access to our storage units via a footpath. Took a lot longer to load that way (the truck being a few hundred yards away from the storage instead of backed up to it) but it was much better than not being able to load at all; and when the cable was eventually fixed we got to get in and load the last of the stuff into the truck directly.
TL; DR: Fallen cable closed off vehicle entrance to storage unit during high demand period, PS office staff responded well and mitigated the situation as best they could.
I recommend Public Storage at this location. They care about their loyal customers. Facility is convenient & orderly. Staff is helpful, and friendly. Thank you Public Storage!!