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Address

1239 N 54th Ave
Phoenix, AZ 85043

Phone

602-734-7381

602-734-7381

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

602-734-7381

602-734-7381

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    4'x5'
    Online only price
    $ 16/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 4'x5'
    • Inside unit
    • 1st Floor
    $ 16 /mo $ 21
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5.5'x6.5'
    Online only price
    $ 18/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5.5'x6.5'
    • Climate Controlled
    • Upstairs/elevator
    $ 18 /mo $ 23
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    All new rentals subject to one-time $29 admin fee.

    5'x9.5'
    Online only price
    $ 23/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x9.5'
    • Upstairs/stairs
    $ 23 /mo $ 28
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 23/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Upstairs/stairs
    $ 23 /mo $ 29
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x9'
    Online only price
    $ 27/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x9'
    • Climate Controlled
    • Upstairs/elevator
    $ 27 /mo $ 34
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x9'
    Online only price
    $ 28/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x9'
    • Inside unit
    • 1st Floor
    $ 28 /mo $ 35
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x5'
    Online only price
    $ 29/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Inside unit
    • 1st Floor
    $ 29 /mo $ 37
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x9.5'
    Online only price
    $ 46/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x9.5'
    • Upstairs/stairs
    $ 46 /mo $ 58
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 47/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Upstairs/stairs
    $ 47 /mo $ 59
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    9'x10'
    Online only price
    $ 55/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 9'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 55 /mo $ 69
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
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    9'x10'
    Online only price
    $ 59/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 9'x10'
    • Inside unit
    • 1st Floor
    $ 59 /mo $ 74
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 59/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 59 /mo $ 74
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
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    10'x10'
    Online only price
    $ 66/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 66 /mo $ 82
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
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    10'x16'
    Online only price
    $ 73/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x16'
    • Climate Controlled
    • Upstairs/elevator
    $ 73 /mo $ 91
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
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    10'x14'
    Online only price
    $ 80/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x14'
    • Outside unit
    • Drive-up access
    $ 80 /mo $ 100
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

  • Save Impression
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    10'x15'
    Online only price
    $ 84/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 84 /mo $ 105
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x18'
    Online only price
    $ 104/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x18'
    • Outside unit
    • Drive-up access
    $ 104 /mo $ 130
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 499)

October 29, 2024
Google Public Storage A&M Remodeling
Cody did an amazing job, excellent customer service
October 24, 2024
Google Public Storage Kaylee K
Cody was very nice to me and everything went really smooth! Thanks public storage !
October 24, 2024
Google Public Storage Adam Bilecki
Cody rocks super quick and clean service with great customer service!
October 21, 2024
Google Public Storage Steve Meier
Cody was very helpful
October 18, 2024
Google Public Storage JOSE RAMON CAMPOY FELIX
Cody me atendió perfectamente muy buena persona y súper atención
October 17, 2024
Google Public Storage omar celaya
Cody was knowledgeable with helping out on the whole process. Easy.
October 15, 2024
Google Public Storage Caleb Armendariz
Not sure how this place has 4.9 stars. My rent was raised by 31.52% in just one month. My storage unit is not indoors, and is on the second floor without an elevator. Not worth the price. Absolutely terrible experience, and could not recommend this to anyone.
October 14, 2024
Google Public Storage Anna moreno
Cody was very professional
October 11, 2024
Google Public Storage orlando howard
Help me with the best place to leave my belongings
October 2, 2024
Google Public Storage T keller
Great Value on a space, nice and clean, Above Average Service by Cody
October 2, 2024
Google Public Storage Juan Paredes
Cody was absolutely amazing. Very knowledgeable and thorough. Made my experience perfect
September 30, 2024
Google Public Storage gabriel gonzales (Tazz)
sweet service and friendly service!!
September 30, 2024
Google Public Storage Robert Fielder Jr
Thanks to Regina I was able to understand how to gain access to my storage unit and the facility. The process is simple and Regina made it a piece of cake thanks a bunch. Update. 9/29/24 back again for another stay thanks to Cody for making the process simple and easy. Was a great help providing great customer service. I appreciate that.
September 28, 2024
Google Public Storage Flaca Rosales
Thankyou Cody for making our experience getting a unit easy and fast
September 27, 2024
Google Public Storage Alondra Vargas
September 27, 2024
Google Public Storage IMAD IGHMOUR
Cody was super helpful every step of the way! Made the experience very easy!
September 26, 2024
Google Public Storage Eric Calvert
Cody was amazing excellent service
September 26, 2024
Google Public Storage Sharon Baker
Great service by Candy and Tabitha
September 25, 2024
Google Public Storage King Fleek
Cody took good care of me 5 stars thanks alot 👍💯
September 22, 2024
Google Public Storage Daryl Butler
Cody was very nice and helpful and knowledgeable.
September 21, 2024
Google Public Storage richard heineke
Cody was great to deal with for move in he helped solve several problems with being out of country .
September 21, 2024
Google Public Storage Salaza salazar
Cody was awesome! Very nice & helpful! He helped us pick out the perfect unit at no rush.
September 21, 2024
Google Public Storage Bob Castro
I had a great experience with Cody being very professional and kind. I felt very good Working with Cody
September 20, 2024
Google Public Storage joe a
Cody was super helpful
September 13, 2024
Google Public Storage William Garnett
Cody was super helpful the entire way through the rental process and answered every question. Thank you again for your assistance throughout the whole move in process!
September 9, 2024
Google Public Storage Matthew Donato
Cody at location on 1239 N 54th Ave was pleasant and very courteous to our needs.
September 8, 2024
Google Public Storage Elizabeth Perez
Visited location at 1239 North 54th Avenue. I had Cody assist me over the phone and in the office, giving me a tour of the units and premises. He provided all pertinent information that I needed and explained everything very clearly. Very friendly and professional. I was very pleased with his assistance and knowledge. He exhibited great work ethic. 👍
September 3, 2024
Google Public Storage Will Parrish
Michael was able to help me get my unit quick and easy, would definitely recommend public storage.
August 24, 2024
Google Public Storage Roxane Schafer
Worst place ever do not Store your things here you will be lucky to ever see them again. I have had nothing but problems since day One.
August 23, 2024
Google Public Storage Valerie Owens
CJ help me out and she was very friendly !
August 12, 2024
Google Public Storage Laura Ezell Dent
CJ was courteous, informative, prompt (on a Sunday) and patient. The unit rented is immaculate. Thank you!!!
July 31, 2024
Google Public Storage Alex Miguel Carballo
The manager Sabrina García really helped me during the time I was here, she's so nice and every time I'd come in she would greet me and always with a smile. If you're looking for a good place to store your things, and GREAT customer service this is your place, Sabrina is always there to help you out :)
July 23, 2024
Google Public Storage Yoli Mendivil
Great customer service really nice Sabrina Garcia
July 22, 2024
Google Public Storage oscar caritin
Sabrina was helpful
July 22, 2024
Google Public Storage Pla10um
Sabrina, is a great individual, very respect, attentive and professional
July 12, 2024
Google Public Storage Mrs Taylor
I am so thankful for Sabrina at public storage she has been helpful and very apriciate the reminder phone call that my bill was due. Hope she is and should be a valued employee for all that she does
July 10, 2024
Google Public Storage Althea Mae Towne
Sabrina helped put so much when I was coming in for the first time. She answered all my questions and addressed all my concerns with renting out a unit. Was super welcoming. Definitely recommend to anyone!!
July 5, 2024
Google Public Storage Jose
PM’s are great here! They really make the location much better
June 30, 2024
Google Public Storage watercutter guy
Sabrina was very friendly and helpful when we arrived for the first time! Every time I go to the storage we are greeted by her and is always helpful! Great job!
June 29, 2024
Google Public Storage Jose Bonilla
Love this place Sabrina Garcia is awesome lots of help. God bless you Sabrina and thank you.
June 22, 2024
Google Public Storage Eleanor Orozco Garcia
I had some good experience with Sabrina if I had to do it all over again I would do it again with her
June 19, 2024
Google Public Storage Haolin Yu
My friend and I recently visited my storage unit and found it wasn’t ideal due to its size and location. The manager Sabrina was incredibly helpful and patient in assisting me with switching to a different unit. She provided detailed information about the new units and made the transition smooth and stress-free. Excellent customer service and a very positive experience!
June 18, 2024
Google Public Storage Richard Galindo
She was great!!!!
June 18, 2024
Google Public Storage Frederick Wright
It's okay, but if you get a storage in the middle of the month, you won't receive the thirty day service for $1 that is advertised
June 17, 2024
Google Public Storage Yaya Flores
Sabrina did her big one. Sabrina did a wonderful job helping me out with my storage . She has such good energy, very friendly and welcoming. Definitely recommend
June 16, 2024
Google Public Storage Votti Moe
Sabrina was a great help fast and efficient and five stars all around
June 15, 2024
Google Public Storage CHRISTOPHER CASTILLO
June 11, 2024
Google Public Storage Armyonceblink
What a rough day is been and barely 10:04am but that was all turned after meeting Darlene (and the other sweet lady, sorry I forgot your name) they were very helpful and just the customer service I needed from two great souls.
June 7, 2024
Google Public Storage Jessica Sheffels
Sierra was so helpful! I underestimated the size of unit we would need and she was able to easily switch us from our original unit to one that was the appropriate size!
June 5, 2024
Google Public Storage Isaiah Daughtery
Love the location and my time there was pleasant. They're super flexible & considerate. Only thing keeping me from giving a 5 star rating is that the price went up a couple times throughout my 2 year tenure. Overall, the staff is great & I'd definitely recommend this location for keeping your items safe & secure.
May 29, 2024
Google Public Storage Vanorsby family vlogs Vanorsby
Sabrina was amazing and a great helper
May 29, 2024
Google Public Storage Stretch
Sabrina is Vibrant and full of Energy and helpful
May 25, 2024
Google Public Storage Jay
Thank you SABRINA for helping my brother and sister into a unit last minute and also staying open past closing to get them settled. your rock girl
May 25, 2024
Google Public Storage Tourelle Caskey
SABRINA assisted us with getting a rental unit that not only would fit all our our belongings but our POCKETS AS WELL! Thank you for your customer service
May 25, 2024
Google Public Storage armani Taylor
I thought the best thing about this place was the below and inexpensive prices UNTIL I came and was greeted by the manager SABRINA:) not only was her energy so positive and welcoming she went above and beyond to get us a bigger unit and keep our original online pricing the same and also gave us great tips on how to pack and organize our unit....if you want a good and budget friendly storage facility with a manager who customer service is OUT OF THIS WORLD. public storage & SABRINA is where you want to be. THANK YOU SABRINA for your outstanding customer service
May 23, 2024
Google Public Storage Evelyn Bella
Sabrina Garcia made my day she had excellent guest service a 10star rating keep up the awesome work Sabrina
May 22, 2024
Google Public Storage Isaiah Daughtery
I've had my unit for almost 2 years without any issue due to the understanding and considerate nature of the staff. Sabrina Garcia has been helpful countless times. She doesn't stop trying to be helpful until she's made sure you're comfortably satisfied! Love the convenience of the location being in the middle of PHX. Only reason it's time to vacate my unit is because I'm moving and will finally have plenty of space for my storage items. Thanks Public Storage, and Thank You Sabrina !!!
May 13, 2024
Google Public Storage Ques Boom TV
Sabrina does a great job helping me with all I need. As far as the property I noticed that the hallways and door way’s could use a scrub and buffing. I just so happen to be starting a janitorial service and in need of experience doing floors for review and further work, would be willing to help the manager Sabrina make the place look a lot better
May 11, 2024
Google Public Storage Juan Garcia
Sabrina is an nice Appropriate face for the business who made my day
May 7, 2024
Google Public Storage Greg McConnell
I needed better accommodation for the unit I rented. When I brought it to the attention of Sabrina Garcia, she did her utmost to both serve and satisfy my need. I commend Sabrina's service. Thank you
April 25, 2024
Google Public Storage Sylvia Garcia
April 22, 2024
Google Public Storage Esther Luna
Sabrina es muy fantastico
April 20, 2024
Google Public Storage Joshua Tinsley
Sabrina at the front desk was really helpful and courteous. I had an amazing experience.
April 17, 2024
Google Public Storage Francisco Gonzalez
Sabrina was Fantastico Gracias
April 17, 2024
Google Public Storage Dusty Curry
The property Manager Zeph was very helpful with great money saving programs. I highly recommend this particular public storage because of the high level of customer service and care.
April 16, 2024
Google Public Storage Fern Trev
The property manager at this location is the best I've ever experienced! She is knowledgeable and very helpful when it comes to assisting to your needs. I would highly recommend anyone to rent from public storage at this facility any day any year anytime! The place is always clean anytime I come here, I read it from other places where the property was leaving a lot to be desired the management was not very friendly or helpful in fact sometimes a very rude but not here :-) on a scale from 1 to 10 I would give this place an 11 and five stars Baby A.
April 15, 2024
Google Public Storage kailah kailynn
Sabrina, helped me with everything that I needed. She informed me about the mobile app, guided me through everything and made every instruction to be very clear. I appreciate her help and her patience.
April 15, 2024
Google Public Storage Paty Garcia
Thanks to Sabrina García, very nice person, made everything fast and easy.
April 12, 2024
Google Public Storage Santos Perez
Great service I was given more than I was asking Zeph
April 7, 2024
Google Public Storage Noe napoleón Castro aboite
Sabrina was Excelente Thank you
April 6, 2024
Google Public Storage hai nguyen
Shout out to Sabrina G. Thanks for your help today! Thank you so much!
April 5, 2024
Google Public Storage Mother Formidable (MoFo)
Hey y’all This is F101 on 54th Give me a call asap I have called non ER PD
April 2, 2024
Google Public Storage Sadaf Sarwar
I wish I could give 6 stars to Sabrina Garcia for helping me with reservation , reserved the space for the whole year with full payment only due to her trustworthy attitude and feeling at peace already 😊
March 31, 2024
Google Public Storage allhaildeborah harris
Sabrina was very professional, friendly, and patient. Thanks
March 30, 2024
Google Public Storage Casen Point
Zeph and Sabrina Great service
March 30, 2024
Google Public Storage Daniela Flores
Sabrina was amazing ! So friendly and out going and helped us secure the storage.
March 30, 2024
Google Public Storage Dominic Sepulveda
Sabrina was extremely professional and made sure our needs were met.
March 27, 2024
Google Public Storage Dennis Plate
Sabrina was great!!
March 27, 2024
Google Public Storage Franky Solano
Sabrina is so nice gets me in a good mood so funny the best worker I ever met she offered to help with anything
March 19, 2024
Google Public Storage Abdul Nur
Sabrina the manager of this facility is an incredible and helpful person
March 19, 2024
Google Public Storage Lex Flez
Sabrina the truth !! She holds down the spot like no other!!! #Bosslady
March 17, 2024
Google Public Storage Lupita Gallegos
Loved it all! Sabrina is such an amazing human being! Love her energy and she was soooo helpful. Such a beautiful person and made our day better! Recommend this storage just bc of her.. when you come here, definitely ask for Sabrina!
March 14, 2024
Google Public Storage Leon Reel
Sabrina was very kind and helpful I recommend everyone come to this store
March 10, 2024
Google Public Storage Rosemary Morales
Received a nice & welcoming courtesy call this morning from Sabrina this morning before checking in to my storage unit. Once here she was a lot of kept and super sweet. Received my unit with no issues.
March 2, 2024
Google Public Storage Brett Hartl
Sabrina was extremely helpful when I needed to check out of my storage units and very friendly as well. Excellent service and convenient location.
March 1, 2024
Google Public Storage Jhovany Rios
pretty good place awesome service by zeph help find my unit and how to set up the app and codes also easy access place will recommend
February 29, 2024
Google Public Storage Cynthia Burch
Great facility
February 28, 2024
Google Public Storage Sabrina Garcia
Sabrina and Zeph are Awesome Sauce
February 27, 2024
Google Public Storage Alicia Amavisca
Sabrina was amazing! Great customer service , very friendly and helpful. Took time to explain everything to us!
February 25, 2024
Google Public Storage Bernay Bahe
Sabrina was Amazing
February 20, 2024
Google Public Storage Aamir Rahim
Sabrina Garcia was very helpful above and beyond thank you
February 17, 2024
Google Public Storage Amanda Wallace
Sabrina and Zeph are Awesome PMs thank you so much
February 17, 2024
Google Public Storage Emily Hall
Sabrina Garcia was the best 👌🏾😚
February 15, 2024
Google Public Storage oshea kelsey
Sabrina was very helpful with my payment today and was very sweet no problems what so ever chose this place for quality service
February 7, 2024
Google Public Storage Mark Elias
We appreciate the Great Customer Service from the reps from the 54 location!!!
February 3, 2024
Google Public Storage Tabitha Wheatley
Zef Made picking and getting a storage effortless and he was so kind and professional. Definitely recommend this location because of Zef! Thanks again!
February 2, 2024
Google Public Storage Ulysses Sayles
Great customer service help me with all my questions etc.. thank you
January 28, 2024
Google Public Storage Rae Sunshine
Can't beat the prices
January 15, 2024
Google Public Storage Zeph
Excellent customer service helped me out a lot!
December 24, 2023
Google Public Storage Jason
Omar helped me out with some questions regarding my unit he was very kind and helpful
December 23, 2023
Google Public Storage Emberly Deichen
Tried calling to verify the amount for my move in yesterday. First rep I talked to “what are you trying to accomplish” and was upset with me I didn’t already have the direct store number. Second person wouldn’t give me a price and just kept directing me to the app. I’m renting somewhere else because this is not what I want to deal with when we’re moving.
December 7, 2023
Google Public Storage Wendell Whyte
I had a great experience with Daniel he was very nice and helpful with my issues he’s a great person to work with. Great asset for your company
November 15, 2023
Google Public Storage Cynthia
5 months in and an obvious price increase . Jessica called me back and gave me a solution. Thank you for reaching out and for the great service.
November 13, 2023
Google Public Storage ray reffner
Jessica was very kind and helpful with us, she was very sweet great customer service!
November 4, 2023
Google Public Storage Judith Martin
Jenn was so good and has great customer service.. Thanks for making this easy for me
September 21, 2023
Google Public Storage lynn Daniel
Martha is an awesome Lady she helped me with all that was needed. Thank you Martha
September 20, 2023
Google Public Storage Ashland Blankenship
Martha did a great job at giving me a storage unit! Thank you!
September 18, 2023
Google Public Storage Melody Rae Gonzales (Petri)
September 5, 2023
Google Public Storage donna hankins
Irene is awesome! I came to this storage unit because another public storage wasn't manned. she closed her public storage and drove to the public storage to help me and others who had been waiting for hours. I would rent from her all the time whenever I need a storage. Irene is the best at what she does and she does a great job!!
September 1, 2023
Google Public Storage Jessica LaGue
I wanted to leave a review specifically for Eileen the store manager, as she turned my whole experience around after being really upset on how some things transpired. I was laid off twice this year and was having some financial difficulties because of it which caused me to fall behind on a lot of things including my storage unit. I called in freaking out because of this and explained my situation to an employee, who’s name I will leave out, and she assured me that they would make note of what was going on, a lien fee would be assessed but as soon as I paid that I would be okay. I felt better, but had 100 other things that were on my mind other than my storage unit. I paid when I was able too, and assumed I was caught up and everything was okay. Come to find out per the terms of my contract they had cut off my lock. I was shocked when I received and email telling me to secure my space! I didn’t know what was going on, called back in and to my surprise that was a term of the agreement. I was furious to say the least, as the belongings in my unit are those of my late mother. I called in and spoke to Eileen and basically went off on her about this matter, told her I wanted to move out asap, and said I would never do business with public storage again. She reached out to her district manager and went above and beyond to make arrangements for me to move out, including giving me a temporary lock with my own key, and a full extra day to remove my belongings. She also allowed me to throw away a few things at no charge, and let me know that in the future if I would have been able to get in contact with her, they would have had other solutions to help me with the financial difficulty I was facing. If it were not for the graciousness of Eileen, I would be writing a very angry review and would not have given 4 stars, but thankfully she knew how to deliver an effortless customer experience and I deeply thank her for her assistance. It’s people like her that are understanding during these difficult times that really make the difference. To the employee that lied to me, gave me false information, and didn’t forward me to Eileen for help sooner, I wish you the best in your career but customer service is not your strong point at all. You ruined my experience and stressed me out so much in a very stressful time. If you need storage, contact Eileen! She’s got your back. Thank you!
August 26, 2023
Google Public Storage Ellen Richards
Eileen has great customer service. I wouldn't rent anywhere else. Clean and very secure too.
August 19, 2023
Google Public Storage Pablo De Jesus
I had no problem getting the answers I needed and the walk throughs I needed since I wasn’t able to decided on what storage I needed but Regina made sure to leave me satisfied with a storage with enough space for all my things and with a good deal! Shout out to Regina and the supervisor that gave me an amazing welcome!
August 14, 2023
Google Public Storage Raul Omana
Regina at the front desk was very helpful and friendly with my experience
August 10, 2023
Google Public Storage Dominique Aragon
Regina was so helpful and understanding.
August 2, 2023
Google Public Storage Melissa Figaniak
I'd Like To Give A Special Thanks Sabrina In The Office At This Location. She's Very Kind & Friendly & Her Smile Surely Brightened Up My Day, Which Was Very Much Needed! Thanks Again Sabrina! Keep Up The Great Work :)
July 22, 2023
Google Public Storage T Sollis
Thanks John!
July 21, 2023
Google Public Storage Juan Reyes
Very helpful and good personality Spencer thank you
July 14, 2023
Google Public Storage Wendell Whyte
Eileen is a great person for you company she is always pleasant and goes out of her way to help her customers with whatever they may need help with great service
July 9, 2023
Google Public Storage Ruben Martinez
Friendly service
July 2, 2023
Google Public Storage Beatriz Valdez Escobedo
June 30, 2023
Google Public Storage Chandra McMillan
This storage place has been very nice and understanding. They have a lot to deal with in the location, so just FYI-if you need a cart, you have to request one during business hours.
June 4, 2023
Google Public Storage Kerry Yazzie
We had our unit broken in to and stole tires and other important items. We came to the storage to get some stuff .got there our unit had a different lock on it then what we had put on . Had a public storage lock on it . Told the workers just said they didn’t know who changed the lock and had know idea. And couldn’t open it for us and didn’t have the keys. So they had us call a locksmith to open it for $180 .Told us just to do a inventory and do a insurance claim and do a police report. So someone had broken our lock off stole our belongings and put a public storage lock on it . Thought this was a good place to store our personal belongings. It was even indoors. Worst of all they wouldn’t look at the security cameras footage.
May 27, 2023
Google Public Storage David Taylor
Great location clean property working security cameras on property Eileen was supper helpful and was very nice highly recommend this location 👍 👌
May 22, 2023
Google Public Storage Brian Pena
We needed help switching our unit to another better option for us and our items. The property manager helped us do that with ease. The price was great and reasonable. We liked the area it was in and the property was very well kept. The climate controlled unit we are renting was on the second floor but it had a great elevator that would lift our items to the top floor in order for us to have easy access to our items rather than taking them up the staircase. Overall, we liked the price and how accessible this storage is from I10 and our home as well.
May 22, 2023
Google Public Storage Edgar Rivera
We were looking for a storage unit to hold our business materials. We toured multiple places but we liked this one the most. It was accessible for us. We could access it easily off of the 51st avenue exit, it was clean, the property manager was amazing. We are happy with our choice!
May 22, 2023
Google Public Storage Lorena Robles
We had viewed other properties before deciding to go with Public Storage. The property manager is very friendly and extremely helpful. She answered all of our questions and made sure we were aware of everything. The place is very clean and well kept. Not like some of the other places we toured. We are happy with out unit and it is close to our home.
May 18, 2023
Google Public Storage Kaycee Katoure
Eileen was very helpful with assisting me with my lock cut. She communicated very well. Great customer service work and a joy to be around!
April 18, 2023
Google Public Storage James Dobson
The lady in the office is super nice but the area this storage is in is horrible! If your looking for a good ol fashioned murder or a down home rapin then this is for you. But if you are not, YOU SHOULD AVOID THIS PLACE AT ALL COST!!!
April 15, 2023
Google Public Storage Ismael Gonzalez Jr
April 10, 2023
Google Public Storage Wendy Bedoya
April 6, 2023
Google Public Storage Corey Colbert
Veronica is very helpful and great person and was well welcoming
April 2, 2023
Google Public Storage Jared Lemus
Shout out to Regina for helping me find my storage unit and being so sweet.
March 31, 2023
Google Public Storage niki velvet
All good but closes too early
March 29, 2023
Google Public Storage Sikita R
Very Pleasant and Professional young lady. Thank You Ms. Veronica
March 25, 2023
Google Public Storage Charles Mack
Ms. Regina and Veronica gave awesome service.
March 17, 2023
Google Public Storage Richard Rouse
Veronica was very nice and helpful thank you so much
March 15, 2023
Google Public Storage Jes Denet (Trucker Wife)
Regina great service. Thank you for helping us. We truly appreciate it.
January 22, 2023
Google Public Storage Kelly “PhxAzDiva” Hopson
Fantastic, Customer service was awesome ( thx Eileen, was so happy that all my things fit in a 5×9 with room to spare!!!! Thanks Public Storage!!
December 25, 2022
Google Public Storage Bri H
Horrendous.
December 21, 2022
Google Public Storage Douglas Esser
Thank you Ally the property manager for helping me save money on my space. She is great!
December 16, 2022
Google Public Storage Diana Lopez
Ally was great and helpful
December 1, 2022
Google Public Storage Garlene Malone
Ally was wonderful and I appreciate all her help with transferring my unit and saving me money. She has great customer service!
November 28, 2022
Google Public Storage Malinda Cabrera
Thank you Ally you've done an awesome job helping me out in such an urgent matter.
November 28, 2022
Google Public Storage Promo Taker
(((((Warning)))))Be careful if you’re trying to buy a unit at action from this place the people go through the unit and stage units so be careful!!!!!!!
November 3, 2022
Google Public Storage Victor Sanchez
Ally was the best employer I’ve ever dealt with at any public storage in Phoenix,az. The lady even staid late to help me get my unit even though she wasn’t on the clock any more.. Amazing.!!!.!.!
October 28, 2022
Google Public Storage Lupita Zuniga
Ally was the sweetest and was super helpful!
October 28, 2022
Google Public Storage adrian smith
Allie was amazing! She helped me figure out my mothers account and was able to save her unit! she was attentive, kind, and supportive. An absolute delight to work with. Thank you.
October 21, 2022
Google Public Storage Christina Brumfield
This site is very helpful and the staff is Amazing. They really do care about their customers.
October 6, 2022
Google Public Storage Teresa Diaz
October 2, 2022
Google Public Storage Vanisha Whiteside
I had a great experience with public storage
September 24, 2022
Google Public Storage Joe Caputo
Ally out standing
September 20, 2022
Google Public Storage Todd
Drayton greeted me immediately upon my arrival and signed me up very quickly for the unit I had ordered online. She had a complete record showed me that it was paid for and showed me exactly where the unit was located.
September 12, 2022
Google Public Storage Jamie Barger
September 6, 2022
Google Public Storage Destini Griffin
Thank you ally for all your help. She was very nice nd professional.I love this storage it even has air for the the 2nd floor units.
September 4, 2022
Google Public Storage Hilda Ortega
Ally was super helpful and understanding, great customer service skills, she was cordial, informative, kind, patient, she was excellent, gave me some water on a very hot day. Great employee.
August 30, 2022
Google Public Storage Aidan Fleming
Ally was very helpful and kind and answered all of the questions I had
August 26, 2022
Google Public Storage Jeileen Iyoki
Very smooth transition in and out of this storage. I had easy access on and off the property, and I felt very secure in storing my items there. Ally was particularly helpful and kind in the move out process.
August 16, 2022
Google Public Storage Clarissa Cruzz
August 3, 2022
Google Public Storage Brian Greene
Ally was great! She was friendly and engaging and explained everything fully. The office was neat and clean as well as the grounds. You are lucky to have such a great employee!
July 28, 2022
Google Public Storage macro player
Ally was so nice and helpful thank you! She needs a raise!
July 27, 2022
Google Public Storage Joseph Karie
Ally was awesome and very helpful
July 9, 2022
Google Public Storage Mariajose Maldonado
Ally ! Did great!
July 7, 2022
Google Public Storage Janel Burrell
Alli was very helpful and answered all out questions. Great property manager.
July 2, 2022
Google Public Storage Larry Olinger
Ally did an excellent job helping us out today. 5 🌟 for her.
June 29, 2022
Google Public Storage Neyda Heredia
Ally was awesome !! She was very helpful and nice with everything!!
June 25, 2022
Google Public Storage Rah guallaz
This place was better when it was bargain storage. The manager (Ally) at this location picks/chooses who she is cordial with.My experiences with her found her to be unforthcoming and sneaky. She doesn't return calls until end of billing cycle then suddenly she claims just seen message..I have my own transport. She is forcing me to rent a moving van to move all my belongings same time but my bill is paid up for this month. Ally also got her district manager (Tom) to side with her and do her dirty works.Tom is worse.
June 25, 2022
Google Public Storage shak will
This business used to be bargain storage. The new managers name is Ally, she speaks very bossy. She connivingly evicted couple tenants with only days notice near the end of month. Many people lost their belonging or couldn't pay her $250 random. I am filing complaint with the BBB seeking resolution.
June 10, 2022
Google Public Storage Silica Dreams
June 8, 2022
Google Public Storage Yesenia Clara
Ally very friendly and convincing.
May 28, 2022
Google Public Storage Luke hawthorne
May 25, 2022
Google Public Storage Sonny Sodope
May 24, 2022
Google Public Storage B D (b&b)
Ally awesome customer service lead me to the best deal I’ve had in a while thx Ally.👍😊
May 17, 2022
Google Public Storage Carlos Munguia
Ally thank you for helping me💯
May 15, 2022
Google Public Storage Debbie S
Very poorly ran, liars
May 15, 2022
Google Public Storage Amanda Yost
This is by far the worst business I have ever dealt with I have called and left messages with corporate 3 times regarding fees that I should have never been charged because I was lied to by an employee when I first opened my account still have not received a response back I guess the place was bought out by a different company and nobody is on the same page nobody knows what they're talking about I've been told different things by every single person that I've spoken to it's an absolute joke of a business I'd appreciate it if somebody from corporate could call me back to discuss these fees
May 12, 2022
Google Public Storage Jorge Guillen
May 12, 2022
Google Public Storage Victor Lopez
I received a called from Ally she is a great person some how i forgot to put my lock on my unit and i went out of town. Ally right away locked my unit with one of their locks to secure it tha ks alot Ally
May 11, 2022
Google Public Storage Arlene Phillips
The office manager here is excellent! Ally made the difference here. I had an issue with a neighbor of my storage unit and when I brought it to her attention she got me into a new storage unit in a different area and was amazing when dealing with the whole situation! Thank you so much Ally for getting this taken care of!
May 7, 2022
Google Public Storage Francisco “LOPEZ” Lopez
Alley the property Manager was very professional, Fast and Efficient.
May 5, 2022
Google Public Storage Julie Taylor
Ally was great! I love the service here!
May 4, 2022
Google Public Storage butch garcia
Ally is very helpful person. If you go by the logo we care, she does care! Need to hire more employees like her.
April 30, 2022
Google Public Storage Jesse Sosa
Ally nice friendly service.
April 14, 2022
Google Public Storage Gabriel Calderon
Ally was awesome helped with everything perfectly
April 14, 2022
Google Public Storage Cade Herr
Great place to store your belongings. Very clean compared to others. No people roaming around. Even though they change management recently they caught up very quick. Ask for Ally, she is great, helped me with what I needed with a smile. Thank you Ally your the best. +++
April 7, 2022
Google Public Storage Lulu Quintero
DeAndre is at great customer service!
April 4, 2022
Google Public Storage Rocky Ramire
April 2, 2022
Google Public Storage fernando ruelas
I went in to the location on 54 Ave and I had the best costumer service experience ever. I was treated so politely and I felt so comfortable with the way they were handling my acct. I would definitely recommend this place to anyone out there looking for a unit. Thanks to their very professional employee named Nicole.
April 1, 2022
Google Public Storage Lorenzo Johnson (Boss799)
March 23, 2022
Google Public Storage Jen McDowell
Was a great place until it was bought out by Public Sotrage. Rates are no longer reasonable.
March 15, 2022
Google Public Storage Lisa Bandy
March 7, 2022
Google Public Storage Ricardo Martinez
Corporate greed took over this place, as soon as Public Storage took over from the prior owner which wasn’t that long ago there has already been 2 substantial rate increases. Also have seen on multiple occasions homeless people roaming around the premises (probably up to no good). Shop around, this place is getting out of hand.
March 5, 2022
Google Public Storage Sadayvieanne Reagor
March 5, 2022
Google Public Storage James
This property was purchased from a different storage company a few months ago and completely went downhill. There is never a manager on site anymore, despite trying different days and different times of day. Was physically threatened by vagrants on the property multiple times and reported the issues to management, with not even a phone call back from them. I have left seven voicemails in the last two weeks attempting to close out my storage unit and have never received a phone call back. When someone finally called me today, they attempted to charge me for the month of March (due to their inability to call me back), despite the fact I have been cleared out and trying to close my account since the end of February. The woman actually hung up on me when I disputed the fact that I shouldn’t have to pay for March. I will follow up with the BBB this afternoon. I do not recommend public storage to anyone, ever.
February 26, 2022
Google Public Storage Chellie Nicole
Deandre was amazing! Thank you for getting me a cheap price!!
February 26, 2022
Google Public Storage Cynthia Cochran
DeAndre was helpful
February 26, 2022
Google Public Storage Aaron Brown
February 22, 2022
Google Public Storage Frank dawahoyajr
Never was there, May be passing by..
February 16, 2022
Google Public Storage gina Rodriguez
January 28, 2022
Google Public Storage Joakim Larsson
January 4, 2022
Google Public Storage Jennifer Naomi Bay