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Address

2829 E Thomas Road
Phoenix, AZ 85016

Phone

602-857-9195

602-857-9195

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

602-857-9195

602-857-9195

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
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    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 39/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 39 /mo $ 49
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    + one-time $29 admin fee
    $1 first month rent

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x5'
    Online only price
    $ 47/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Climate Controlled
    • Downstairs/elevator
    $ 47 /mo $ 58
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x10'
    Online only price
    $ 65/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 65 /mo $ 81
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    + one-time $29 admin fee
    2nd Month Free

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  • Save Impression
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    10'x15'
    Online only price
    $ 70/mo
    Online only price
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    Large 10'x15'
    • Climate Controlled
    • Downstairs/elevator
    $ 70 /mo $ 87
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    + one-time $29 admin fee
    1 unit left!
    Limited availability

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    10'x5'
    Online only price
    $ 72/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 72 /mo $ 90
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    $1 first month rent

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    7.5'x10'
    Online only price
    $ 85/mo
    Online only price
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    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 85 /mo $ 106
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    + one-time $29 admin fee
    1 unit left!
    Limited availability

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  • Save Impression
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    10'x15'
    Online only price
    $ 97/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 97 /mo $ 121
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 99/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 99 /mo $ 124
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
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    10'x20'
    Online only price
    $ 204/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 204 /mo $ 254
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x30'
    Online only price
    $ 302/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 302 /mo $ 377
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Climate Controlled Storage Units in Phoenix Near SR-51

The Phoenix storage facility located east of SR-51 offers perfect storage solutions for the Camelback East Village area of the city.
Store your golf clubs and extra gear in a 5x10 unit for easy in and out access between trips to the Arizona Country Club or the Papago Golf Course.
Renters in the nearby Vibe Apartments can use a 10x10 unit to declutter their space; while families moving in and out of the Camelback East Village area of Phoenix can use a 10x15 storage units to store spare furniture and large boxes.
This Public Storage is ready to assist customers with any haul, big or small. For contact free move ins, visit our website to learn more about our eRental program.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 301)

October 24, 2024
Google Public Storage Justin Gaines
Very clean space and professional! Update: Disappointing Experience with Customer Service and Security I visited my Public Storage unit today to retrieve some items I needed to take to someone, only to discover that my lock had been picked. Public Storage had placed another lock on the unit afterward to secure it. Rose, the on-site agent, informed me that they had "tried" contacting me about this situation. However, I never received any voicemails, texts, or emails from them. They claimed that the random, unrecognized numbers that had called me were their attempts to reach me, but without proper communication like a text or voicemail, how was I supposed to know? This, in my opinion, shows minimal effort on their part—about as much effort as my 11-year-old puts into finding something when she doesn’t really care about it: almost none. What really gets me is that Rose left me a voicemail when I was signing up for the unit, proving they know how to leave messages. But when it doesn’t benefit them financially, they suddenly forget. Had I known about this issue, I wouldn’t have wasted my customer’s time. Public Storage said they could get their on-call locksmith out to open the unit, but it would cost me $60. They offered me a $60 credit for next month’s rent, but since I won’t be staying another month, they said they couldn’t help me. Basically, once they have your money, you’re on your own. The 10' x 30' ground-level unit I rented has no gated access or security doors, meaning anyone could walk up and pop the locks. It was a mistake to rent this unit, even though the easy access was tempting. The location is newer and clean, unlike the 4034 E McDowell Rd location, which is old, filthy, and smells like weed. The McDowell location also has poor security—transient people get in somehow, there are no lights in the units, and the steep pavement grading makes parking difficult, especially with a trailer. Public Storage needs to invest in proper security and customer service. Their lack of attention to these areas shows they care more about collecting rent than protecting customers’ belongings.
October 21, 2024
Google Public Storage Jodi Hardy
Rosie, who runs the East Thomas Road Phoenix location, is absolutely wonderful! She was fabulous to work with and did all she could to assist me in a tough situation. When we ended up needing additional space, we chose to rent here as well.
October 18, 2024
Google Public Storage A'ite Bet
Anna was a great help! Awesome experience.
October 10, 2024
Google Public Storage lori bond
Rosie was a great help I really enjoyed her customer service .
October 9, 2024
Google Public Storage Billy Joe
I had spoke to the manager Rosie and she was very respectful and the property is very looked after and clean.I’ve also noticed how things have gotten better since she has taken over the property
October 8, 2024
Google Public Storage Sarah Zachreson
Great help and friendly.
October 8, 2024
Google Public Storage Shawn Thomas
Don't post hours if you're not actually open. I have things to do. Running around wasting my gas trying to find a place that's open so I can pay my bill is infuriating. Stay away from this company. They jacked up the rates another 20% yet seem to have smashed their staffing. EDIT: I called the number on the door. The agent thought I was at a location on Curry somewhere. I told her that had to be at least ten miles away. Then she came back and said the store doesn't open until 9:30am and I questioned whether it was worth wasting more time. So I wait fifteen minutes to do this update. The store is not open. She never even asked for my actual location. Sometime during the call she became disconnected even though the call didn't drop. This company is a complete joke.
October 7, 2024
Google Public Storage Rico Garcia
A very clean and well maintained property. Rosie was great! Very patient and informative about everything. I feel comfortable storing my things at this location.
October 4, 2024
Google Public Storage Ezrah Howard
Jeff accepted my payment today and was a great help today!!
September 29, 2024
Google Public Storage Chano Wasabi
Rosie was great I love the service provided definitely the best storage I have ever came across.
September 25, 2024
Google Public Storage Andrew Dennie (Andrew_763_MN)
September 19, 2024
Google Public Storage Crystal Ramirez
Rosie is such a patient and informative person! I appreciate her going through all the information and making sure we are on track. Thank you Rosie!
September 13, 2024
Google Public Storage Tamitha Smith
Rosie was wondering about helping me out. Thank you so much
September 6, 2024
Google Public Storage Quien Dijo
Hola y bendiciones fui a buscar un estimado. a este establecimiento y fui atendido por Amalia , y fue muy atenta y amable al darme la información que solicite, y todas mis dudas y mis necesidades fuero resueltas por ella y ese mismo día terminé rentando con ellos una unidad en public Storage. Se los recomiendo a todos muy buen servicio y atención al cliente
September 3, 2024
Google Public Storage Mista 48213
Ashely and rose are the best. Thanks for everything lady’s.
August 30, 2024
Google Public Storage Angel Dickerson
Rosie was vey helpful and my me feel that my belongings will be secure. Great customer service compared to other storage units I’ve had.
August 23, 2024
Google Public Storage Richard Hernandez
amalia was super wonderful at my new storage facility love the air cool to protect my items can't go wrong and I'm 4 min away sweet bean I tell you. need a storage live around this location people's and need a storage come see Amalia she will get you done right wonder woman thanks public storage
August 19, 2024
Google Public Storage Aaron Mooney
Rosie is amazing! The facility is clean and new! They have great hours and carts for use that get locked up because they know the business! Couldn’t be more thrilled!
August 17, 2024
Google Public Storage Erwin V jacobo
Hola estoy con public store ya por cierto tiempo,y el lugar está bastante accesible y limpio y el personal de esta ubicación especialmente Amalia es bastante profesional y muy amable
August 14, 2024
Google Public Storage Sobr Life
Rose was very helpful. Very clean facility!
August 8, 2024
Google Public Storage Adalberto Samano
Thank you for the kind treatment I received
August 8, 2024
Google Public Storage Tiff Blue
Amalia, was an amazing help to me with how the storage works and all its features
August 6, 2024
Google Public Storage Robin Johnson
Well managed! Thank you Martha for answering all my questions!
August 1, 2024
Google Public Storage Khalid Yousif
Amalia and ashley were great
July 27, 2024
Google Public Storage Francisco C.
Amalia and Martha really help me out and was able to get desired unit. Thanks for such great customer service.
July 26, 2024
Google Public Storage Selena Shane
Amalia is really great with costumer service has been very helpful with me thank you amalia
July 25, 2024
Google Public Storage Diamond Vigil
The facility is very clean, and the process was easy to apply and get keys. However, locking the hand trucks after the office closes is really the reason for three stars. Really? This made the unloading process 10x longer with just a dolly. So you have to enter a code to get in the door and elevator, while holding a dolly. I’m sure these carts are not made of gold. I hope this issue is resolved.
July 22, 2024
Google Public Storage Pilar Leon
Thank you Martha for the excellent service and attention.
July 22, 2024
Google Public Storage Samantha Schultz
Kept well cleaned
July 16, 2024
Google Public Storage luz
amazing❤️ love this place very convenient
July 16, 2024
Google Public Storage Sonia Reyes
Thank you Martha for all your help. Always so helpful!
July 15, 2024
Google Public Storage Jennifer Favors
This place is clean and secure. Martha at the front desk was very helpful and friendly which I appreciate.
July 10, 2024
Google Public Storage Jacalyn D Becker
This has been by far the best customer service experience I’ve ever had with a storage place. Martha the representative who took my call went above and beyond to make sure I not only I had the right size storage unit, but she eased my mind and emotions during a very, very difficult time. If you’re looking for the best place to store your belongings, this is it. Customer service is A1 cleanliness is A1. Let’s face it. They have the entire package!
July 8, 2024
Google Public Storage Christina Guajardo
Ashley, was such a great help in walking through the process of getting my 1st storage ever. Ashley helped me set up my auto payments, gate access and showed me several options that best suited my needs. Ashley is a great asset to Public Storage her great customer service skills made it quick and easy for me to get what I needed. Thank you Ashley for your assistance in my 1st storage rental ever. 😊
July 2, 2024
Google Public Storage MEL Torres
I have been renting here since 2/15/24. It is with much distress to say this review is long over due ! I feel there are enough people handling the complaints that I stick to sharing thriving info, like I am right now. I frequently visit my unit as I’m working to down size my belongings. On most of my visits when I finally find Martha (for she is hardly in the office) she is pushing her cart busy running around checking off her daily assignments. Martha has helped me a few times with different inquiries. One day shortly after I moved in, I got here bit later than usual. When I was finished with my unit and ready to walk home I saw Martha outside by the dumpsters. She too was finished with her day. I asked for a ride and she was glad to help me. I genuinely appreciate her taking me as it was already dark out. On today’s (7/2/24) visit Martha was able to waive my rent increase for three months. That’s definitely invaluable!! I feel Martha genuinely cares about people and helping them when she can. I have always found the restroom clean. Like super clean, just like she keeps the rest of the building! She’s professional, kind and friendly! She’s always smiling and laughing at my ridiculous stories. Martha has always shown phenomenal work ethics. Taking care of small details. Like when she hung the wet floor signs in the mop closet. Martha sincerely cares about her work here and the customers!!
July 2, 2024
Google Public Storage Linda Thomas
Martha deserves five star she was wonderful and great
June 26, 2024
Google Public Storage Carlo G
Service was fast and simple. Thanks to martha
June 25, 2024
Google Public Storage Damon Dominguez
Ashley and Eric were great!
June 24, 2024
Google Public Storage Cinthia Trejo
I can't say enough about this place. It's always clean. I always see both Amalia and Martha cleaning. And the customer service is excellent.
June 13, 2024
Google Public Storage Dupree McKee
Martha @ the Thomas Rd location is definitely Heave sent!!!!! I lowkey have had a terrible experience with PS, but Ms. Martha is the best!!! and she and others who ACTUALLY WORK needs a big raise!!! (sorry its late Martha but got it you and pray that God blesses you!!!)
June 10, 2024
Google Public Storage Retta Lewis
Martha was gave me amazing customer service today in the office very friendly
June 7, 2024
Google Public Storage Danielle Columbus
Danni was great! Helped us through the whole process. Great customer service !
June 7, 2024
Google Public Storage Antaijah Williams
Danni was amazing she even help me get another storage unit my slow self got the wrong size lol but she is amazing and awesome giver her a raise
June 3, 2024
Google Public Storage frances fontes
Martha was very helpful and pleasant to me.Martha is an asset to the company.
June 2, 2024
Google Public Storage Samantha Bermudez
Thank you to Martha for being such a nice person. I recommend coming to her she will get everything done for you quickly!
May 31, 2024
Google Public Storage Faye Baldwin
Amelia and Martha were very helpful and informative. I enjoyed the rental arrangement and will come back if needed. Thank you ladies and keep smiling.
May 31, 2024
Google Public Storage L Malding
Amalia was very nice and helpful! This facility Is clean and kept up!
May 29, 2024
Google Public Storage Alfredo Garcia
Martha was very helpful and secured us a great storage and space we need for our belongings she was friendly and glad to have worked with her
May 29, 2024
Google Public Storage Gadi Nagar
This storage facility is great—very clean, convenient, and secure. Martha at the front desk has helped me numerous times and has been very helpful.
May 22, 2024
Google Public Storage Thomas Kalor
Martha was helpful today and kept my rental rate unchanged and excepted my full payment today
May 22, 2024
Google Public Storage jessica coleman
Every time we go to this location there's no one ever there even when they say that they're there and open until 6:00 p.m. or do we just want there to go pay our bill and do some changes on our account and of course no one's there.
May 20, 2024
Google Public Storage Juan Aragon
Awesome customer service! Very nice and friendly. Thank you Martha
May 20, 2024
Google Public Storage Jaimie
Martha was great to work with! She was super patient and thorough. Really appreciate her help through our move process.
May 9, 2024
Google Public Storage venom Love
Absolutely amazing customer service from Amalia, thank you for showing me around and being patient with all my questions!
May 8, 2024
Google Public Storage James C
Awesome customer service. I was lifting a dryer and Martha ran up with a cart for me. Spencer in the office was also friendly.
May 6, 2024
Google Public Storage Michael Koenig
Been using this location for two years now, and have always had good service. Went in today and interacted with Martha, who was more than helpful. Thank you, Martha!!!
May 6, 2024
Google Public Storage Az Coach
Martha was great and went out of our way to help us
April 29, 2024
Google Public Storage Sandra Garcia
Martha was friendly and helpful. She was knowledgeable and helped me pick the right size unit for all my belongings. It was a great experience! Definitely will be recommending others to come see Martha
April 29, 2024
Google Public Storage Cade Davis
Martha is the best!
April 29, 2024
Google Public Storage Maria Perez
Martha was very helpful, paciente and easy to go. Great costumer experiance.
April 23, 2024
Google Public Storage Samuel Tapia
Thank you Martha for help for your amazing service
April 22, 2024
Google Public Storage Ryan Hannagan
Martha was very professional and helpful. Highly recommend her service if you are thinking of getting a unit.
April 18, 2024
Google Public Storage Johnny Lopez (Big Meat Head)
I had an exceptional employee help me get the right unit for my needs here today, thank you Martha for all your help....
April 17, 2024
Google Public Storage S Lewis
Martha is the best. Very helpful and property was clean !!
April 15, 2024
Google Public Storage Joel Horton
Martha was a great help! She went out of her way to make sure that my storage unit was secure and helped update my account. Thank you, Martha!
April 12, 2024
Google Public Storage Laura Dow
Martha was very helpful explaining the move in process thank you martha for the great customer service
April 6, 2024
Google Public Storage L K
Martha was super helpful with my rental.
March 28, 2024
Google Public Storage Pamela Wood
I rented a storage space at public storage and Martha has been the biggest help and so very very pleasant. There was a mixup initially caused by another employee but she cheerfully cleared it up. I am do happy I choose Public Storage and met Martha. She deserves a huge raise.
March 24, 2024
Google Public Storage Javier y Adriana Cardoso
March 13, 2024
Google Public Storage Michael Khandani
Martha at public storage on Thomas was amazing. If you ever need help with anything regarding finding a unit she is the one.
March 5, 2024
Google Public Storage Juan Solis
,🫥👽⚕️⚕️💞
March 5, 2024
Google Public Storage Poky Aligator
Great facility always clean and never any problems or issues of any kind. And it's probably because the nice lady that works there is always getting everything done that needs doing. Right now it seems she is the only one that is ever there doing anything so its likely she's is the one getting it all done every day . Thanks to Martha this storage facility is a great place to store your things. Thank you Martha:)
March 2, 2024
Google Public Storage Johns John
Martha is excellent service provider at public storage in Thomas road, very helpful, reliable and efficient.
February 21, 2024
Google Public Storage Breanna Dixon
Martha is a wonderful employee, she helped me locate my items plenty of times and called me when I left my storage open. I love her service she goes above & beyond.
February 15, 2024
Google Public Storage Peter S
I have rented a unit at the Thomas/28th location for a year now. This is a solid storage facility that is kept very clean and has good air conditioning. Recently I transferred to a different unit, and it was an easy and quick process thanks to Martha who works there. She even brought us one of the carts from downstairs to help us move, which was a big help. I have not had any issues with security - the doors and locks always work as expected.
February 13, 2024
Google Public Storage thomas kalor
Martha did a great job taking my payment today
January 30, 2024
Google Public Storage Becky Jo Harris
Martha is absolutely amazing. She went above and beyond helping me with my situation. Because of her, I would recommend this location over any other one. Thank you Martha for all of your help, and I can’t wait to see you again soon!
January 27, 2024
Google Public Storage AnnaZombiefrog Jordan
Everything is clean nice and cool martha is awesome 👌 she is great at her job 😀 thank you recommend it to everyone
January 24, 2024
Google Public Storage Maxwell Phifer
Martha was very help when our family was having a hard time with some items and my storage unit. She made the process very easy and stress free. Her service is very much appreciated.
January 21, 2024
Google Public Storage Jenae Burrell
Martha helped me out today and was super nice and helpful. 5+ stars for all Martha’s help today!
January 19, 2024
Google Public Storage hud
Pulled out to my unit last week and I see a mob of 5-6 outside making calls and talking.. Come to find out their units were broken into and items stolen worth thousands $$. Theft plus the rent shoots up every 5 months? Idts!!!….started at 215 and 283 now I’m leaving this weekend thankfully!!! Bye never again am I doing business with PS. Rip off, rent raise. Crooks- C r o o k s ——
January 14, 2024
Google Public Storage Sam WT
Very pleased with Martha' assistance in getting me a break on rental fees so I can get a little bit ahead.
January 4, 2024
Google Public Storage Juan Antonio Romero Pérez
Recomiendo bastante este lugar, ya que las recepcionistas (Martha y Amalia) son muy amables ya que siempre me dan una solución para mis dudas.
December 31, 2023
Google Public Storage Jerome Hemery
No one ever work at this facility they don’t have karts small parking lots but the facility is clean
December 31, 2023
Google Public Storage Shaniece Villanueva
This is the ABSOLUTE WORST storage unit to rent from if I could give it 0 stars I would. My unit along with 15 others have been broken into in the month of December and the dude Robert at the front desk is incompetent and was no help. When I asked for the footage off the surveillance cameras he did not know how to work it and had to call someone else from a different location to come over and retrieve it. I filed a police report and found out December 29th several employees know there are homeless people and squatters living in the units and they do not notify the police. On top of that they do nothing about it. They said it’s not in their policy to call the police and report when peoples stuff is stolen. I later found out the insurance people will try and close your case if you do not have photos and the employees change out the locks and replace your unit with a blue lock before you can even take pictures to provide to the insurance company that your unit was broken into and tampered with. DO NOT RENT HERE. I will be filing a LAWSUIT and this property will be closed. If you have your stuff in here or items of value I do suggest you take it out! ASAP
December 29, 2023
Google Public Storage Sean F
This location does not provide any security for your belongings. No alarm and only one employee who cannot be found or contacted. Go elsewhere for your storage needs. Bait and switch pricing. Low introductory rate that will increase at least 3X in the first few months. Impossible to get ahold of staff and no one answers the phones. BEWARE: there was a break in at this location December 2023 and over 10 units were vandalized. Staff showed no concern for what happened and has done nothing to make things right.
December 27, 2023
Google Public Storage Cris Zepetus
Great experience at this public storage. Today I had to empty out my unit as I’m moving somewhere else and Martha made it a nice and easy process. If ever I need storage again, Public Storage is who I’ll be using.
December 26, 2023
Google Public Storage Keyo Abadi
Clean
December 23, 2023
Google Public Storage Brian H
Martha addressed my concerns with my unit nicely and effectively. She really helped solve the problem which most people wouldn't do. Great customer service and nice facility as well. Thanks again Martha!!!
December 22, 2023
Google Public Storage Bonnie Spano
Martha was very helpful today and made sure I got accommodating although she was very busy being the only one employed here today send her some help thank you and give her a raise
December 16, 2023
Google Public Storage Nic S
Martha was very sweet and helpful!
December 9, 2023
Google Public Storage Sonia Rodriguez Tarin
Martha was so great and friendly to help me get every thing started.
November 26, 2023
Google Public Storage Yen Dmof
Martha was very nice and helpful. Great service here and great prices💪🏾
November 25, 2023
Google Public Storage Mark Gutierrez
Too expensive
November 4, 2023
Google Public Storage Pablo Alvidrez
Martha was ver helpful, thank you!
November 3, 2023
Google Public Storage Maritza Castaneda
Martha was very helpful and had a great attitude. Very informative!
October 18, 2023
Google Public Storage Venessa Hernandez
Nicole has been amazing and I appreciate the empathy she provides to us as a customer. Thank you so much!
October 1, 2023
Google Public Storage Bryan Murcia
Nicole and Rae were awesome! Definitely recommend!!!!
September 30, 2023
Google Public Storage Miguel Gaviria
September 9, 2023
Google Public Storage Rick Burton
Thanks for your help nicole!!! 👍
September 8, 2023
Google Public Storage Juan Hernandez
Nicole was very helpful!
September 1, 2023
Google Public Storage Patrice Pickett
I appreciate Annalise for her help. I needed a unit due to having to move. She was helpful and kind. Thanks
August 30, 2023
Google Public Storage Zita Lockett
Very little space to maneuver a U-Haul truck not many parking spaces if you have people to help you unload put on a dolly and roll through the hallways to your storage unit. Hallways are clean and well lit.
August 28, 2023
Google Public Storage Dallas Martin
Nicole & Jessica are the best they helped me get a storage fast
August 26, 2023
Google Public Storage William Munford
Nicole and Jessica were super helpful! Highly recommend storing here. Super clean place!!!!
August 25, 2023
Google Public Storage Adam Larson
Jessica and Nicole were both great at getting me set up with my storage unit!
August 19, 2023
Google Public Storage Deshun Jefferies
Jessica and Nicole are great thank you for everything
August 18, 2023
Google Public Storage Jessica Saldana
Location is clean, neat and staff is friendly!
August 9, 2023
Google Public Storage Auxiliar Técnico Suptcia.
excellent attention, in showing the storage thanks martha
August 4, 2023
Google Public Storage Ernest Ruiz
Nicole helped me tremendously. She deserves recognition for her helpfulness and pleasant customer service.
July 30, 2023
Google Public Storage Sheena Chapman
I was helping a friend move into her house when we realized her bottles of liquor and purses were stolen along with other items in her household how is it that this has been going in for a year and no one has thought to fix the issue? Peoples things shouldn’t be getting stolen at $200 a month x 5 months and on time payments and you can’t turn the cameras on and notice someone going in that shouldn’t be? I will be telling her and her husband to get a lawyer. DO NOT RENT HERE.
July 30, 2023
Google Public Storage C M
I was robbed at this location nobody notified me , nobody said a thing. Just acted like it didn't happen even though it was our unit and at least 2 others just from the damage in my unit!
July 30, 2023
Google Public Storage Kaylinn Marie
My unit was broken into and robbed! Through the roof! And nobody called to notify or let us know nothing and everyone is extremely unhelpful do not waste your money
July 28, 2023
Google Public Storage Stephannaie Villela
Sabrina store manager helped me with an issue that she resolved with great customer service and support!
July 26, 2023
Google Public Storage Gail Busse
Thank you Martha you were a big help.
July 20, 2023
Google Public Storage Monique Callahan
Wonderful location and customer service, quick and easy process. Thanks Nicole for considering my needs when suggesting a unit. 😊
July 19, 2023
Google Public Storage Whitney Loll
Martha was incredibly helpful and is a wonderful asset to this company.
July 11, 2023
Google Public Storage Cerissa
Was robbed a year ago. They didn't even notice that it was looted until I told them that I was robbed. Didn't even get the full amount for insurance. Not even half which was lame. Terrible security. People stay in the elevators at night and the cameras are always messed with or not working. I'm out thanks. One of the working chicks even eyeballed my unit when I opened the door but acted like she was checking a sticker on the locks. So truthfully I think my robbery was an inside job like most of my family and friends told me. The guy working with the 🏍 is awesome and will always be awesome in my book. Thank you.
July 7, 2023
Google Public Storage Theresa Moreno
Easy process! Thanks Nicole!
July 3, 2023
Google Public Storage LM
Very good service! Centered located, ample parking and overall good service.
July 1, 2023
Google Public Storage Jarvis N G
This location is spectacular and Nicole is very informative and has great energy. I would definitely recommend this place for all your storage needs 👍
June 30, 2023
Google Public Storage Jeanette Martinez
Great customer service! I'm impressed!
June 29, 2023
Google Public Storage Melissa M
Great location extremely happy with service through Nicole which is one of the representatives for your company
June 23, 2023
Google Public Storage shannon stealy
Sabrina was great! She was nice and made the rental process easy.
June 10, 2023
Google Public Storage Laura Biancalana-Hernandez
These units are expensive. Prices increase often. They only have a few carts to use but only when office is open, otherwise they are chain locked to the wall. Elevator near the office is always broken & never an out of order sign on the door.
June 4, 2023
Google Public Storage Hassan Kowa
May 31, 2023
Google Public Storage ray son
this place is bad, our stuff was stolen during president day weekend, friday night. They didn't call us until sunday afternoon, apparently other units were broken into as well. I went to this place a week later and saw 20+ replacement locks on different units on all 4 floors. I assume those were also broken into. Don't store your stuff there, alot of homeless people nearby and thieves use the shopping carts left by the dumpsters to steal your stuff. District manager is useless. i'm in the process of going to small claims.
May 29, 2023
Google Public Storage Allen Price
Nicole was Awesome! Made this process quick and easy and gave a lot of valuable information
May 27, 2023
Google Public Storage Luna Diaz
Martha was an excellent help thank you so much for the great service, quick an easy I appreciate it !
May 23, 2023
Google Public Storage Jacqueline Rogers
May 23, 2023
Google Public Storage Brandon Sellers
Nicole is amazing!!
May 22, 2023
Google Public Storage Gregory Sax
May 3, 2023
Google Public Storage Unicorn Waller
Nicole was awesome!
May 1, 2023
Google Public Storage Liz Rue
I had a great experience with Public Storage. I was greeted by Nicole who provided amazing customer service. She was friendly, nice and over all very patient. She took the time to answer all of my questions and explained everything with great detail. The place was clean, it definitely met my expectations.
April 30, 2023
Google Public Storage George Ruelas
Nicole did a fantastic job, quick and simple I recommend it if anyone needs some storage space
April 25, 2023
Google Public Storage Albert Son
Like other's have stated, DO NOT STORE YOUR ITEMS HERE. Lock was drilled off and replaced with a different one. Management didn't even know it happened and they make you wait a week to get someone to cut off the lock. By that time there is no security footage of the theft because they only keep footage for a week. If you wanna have your stuff stolen come here. They do nothing to try and protect people's stuff. Even wanted to charge me because I left trash by the trashcan which is locked up 24/7 and not usable by paying customers.
April 20, 2023
Google Public Storage Danielle Sandoval
April 10, 2023
Google Public Storage Jimmie Bailey
Nichole is a very informative and kind person. She was able to answer all my questions.The facilities here are clean and modern.
April 10, 2023
Google Public Storage 0_0 “NoBearsOnSunday”
They were very helpful Nickol helped through the whole thing
April 9, 2023
Google Public Storage Ashley Goetter
I would not even consider renting a unit from this Public Storage location. Our unit was broken into and the two managers at this location could not have put less effort into maintaining any store policies or handing over critical footage over to the PHX police department. Our Public Storage issued lock was broken and we had to pay to replace that? Our boxes were ripped through and belongings and pictures were rummaged and thrown on the floor. As we walked through our destroyed unit with PHX police we even discovered that whoever broke into our unit left behind a used drug syringe. There was not even a mass email sent out to all renters from this location as common courtesy? The managers at this location had such poor communication and professionalism. We’ve expressed how uncomfortable we feel knowing that this was not followed up on and that multiple units have also experienced break ins. Do not trust this company and specifically this location to store or “protect” your belongings.
April 7, 2023
Google Public Storage Rene Thibodeaux
Great staff and clean facilities
April 6, 2023
Google Public Storage Roseann Flores
Nicole was very nice and helpful.
March 29, 2023
Google Public Storage Junius Layton
Management are absolute tools. Not even a clue. Never have been, with the exception of Ben. Ben is a real storage manager, the rest are lame. Burglary on my unit. No security, just automated building. Ben works at a different location. I miss Ben
March 25, 2023
Google Public Storage C Craig
Nicole was awesome! Quick and efficient! A+++!!
March 23, 2023
Google Public Storage Scott Allen
Spencer and Nicole are extremely professional and walked me through the entire process which was quick and easy.
March 19, 2023
Google Public Storage Chuck Aucoin
Nicole's customer service was outstanding! She helped me get the right size unit at the best price!
March 19, 2023
Google Public Storage Sebastian Luna
Nicole was very helpful!! Property is clean and well kept!
March 18, 2023
Google Public Storage Alfredo Alvarez
Nicole is really helpful, great customer service
March 14, 2023
Google Public Storage Kara Grauberger
This was my first time experience with renting a storage unit, so I wasn't sure what to expect however upon arrival, Nicole greeted me with a smile and welcomed me in. The check in process went quickly and my questions were all answered! The facility is very clean, well-lit, and secure.
March 3, 2023
Google Public Storage Angela Gamez
Thank you Nicole for a quick set up. 😁
February 18, 2023
Google Public Storage Mashoom 14
Nicole was really friendly and kind she help me a lot with the process
February 17, 2023
Google Public Storage Antoinette NM
I moved out here from New Mexico and decided to store all of my personal thing's with public storage. This was August of 2022. I had to keep thing's in storage until I was able to move into a bigger home. When I went to the storage unit the lock had been replaced but no one contacted me. Come to find out my storage unit was broken into. I would not recommend storing your personal belongings here. Luckily I have insurance so I can file a claim and have my items replaced. I contacted the corporate office and all they did was send me to the escalation department. The girl read from a script and was empathic whatsoever. This is upsetting to seem. DON'T STORE YOUR ITEMS HERE, UNLESS YOU WANT YOUR THING'S MISSING
February 16, 2023
Google Public Storage Turron Hughes
Nicole was great! Had an awesome expeirence!
February 14, 2023
Google Public Storage Joshua Coronado
Nicole was very informative and patient with my elderly mother Appreciate you for your help.
February 6, 2023
Google Public Storage Julie Coleman
Nicole was awesome!!!
February 5, 2023
Google Public Storage Fitzgerald Jordan
October 29, 2022
Google Public Storage Daniel Rosen
Clean and very secure. Not a good neighborhood hood though.
October 24, 2022
Google Public Storage Nakita Harris
Amber was AMAZING!!! From the minute I walked in the store she was so courteous and gracious and explained everything very thoroughly. Very gracious customer service. Read the monthly contract in detail to me. Smiling all the time. Gorgeous lashes. Very bubbly personality. Definitely deserves a BIG Christmas bonus. Because of how kind she was is the reason that I finalized my booking. Thank you amber!!! You are the. BEST!
October 19, 2022
Google Public Storage Kyle
Dai was super helpful and informative. Premises is clean and organized.
September 20, 2022
Google Public Storage Pachey Cole
Nicole is awesome she’s very helpful and take pride in her work would most definitely recommend coming here and speaking to her about storage space
September 3, 2022
Google Public Storage Julie Long
Nicole was amazing from my first contact thru my reservation. I’m very happy with the service!
August 9, 2022
Google Public Storage Vinny Nicholas
Its good
August 5, 2022
Google Public Storage Cheryl Eddy rue
Nicole was a huge help.
August 5, 2022
Google Public Storage Veronica Godinez
Nicole was a big help and super friendly and did wonderfully explaining everything. I would recommend
August 1, 2022
Google Public Storage Darla Orrtrtydg
I really appreciate Nicole service she was very kind and patient and explain everything . I recommend you go to Public Storage on Thomas in Phoenix and ask for Nicole.Thank you Nicole.
July 31, 2022
Google Public Storage Chad Alexander
July 30, 2022
Google Public Storage Kayla Bernal
First time here at this storage the manager Nicole very nice and very helpful lady I recommend this place.so come on down 😊
July 29, 2022
Google Public Storage Roland Mcclanahan
Nicole was very very helpful with my services today at public storage and I would like to thank her so much.
July 29, 2022
Google Public Storage Tito Jackson
Nicole is awesome! The facility is wonderful. Great customer service.
July 22, 2022
Google Public Storage MsShero
Nicole and Taylor were awesome!!! 😎
July 22, 2022
Google Public Storage agustin barrera
Nicole and Taylor we’re very helpful and made my experience, a great one. Thank you so much ladies!
July 22, 2022
Google Public Storage Jan Kalina
Nicole was very efficient, professional and personable. Great customer service. We appreciate her help in the rental process and recommend this location.
July 15, 2022
Google Public Storage William Nelle
Nicole was helpful
July 14, 2022
Google Public Storage Donald Creedon
Nicole
July 11, 2022
Google Public Storage Pablo Bastidas
was helped by Nicole, very friendly and made the process speedy and painless
June 17, 2022
Google Public Storage Mary Roberts
Nichole was a huge help. Friendly and knowledgeable. We rented in the spot. Tried other storage services and even another Publuc Storage, nothing compares to the cleanliness and customer service. We are pleased. Thank you Mary Roberts and Tom Solnit #2405
June 16, 2022
Google Public Storage Asia White
Nicole was very helpful in the rental process! Will definitely be coming back soon!
June 14, 2022
Google Public Storage Mama Meena
Update***** They have fixed these issues *********************** The basement has a bug infestation. I mentioned it to staff and they have not solved this. I store my company equipment in this unit and it has embarrassed me on more than one occasion to find bug coming out of the equipment. Also they do not have seperate hours for businesses so don't count on getting an early start
June 14, 2022
Google Public Storage christopher monreal
Nicole And were awesome and so nice, made my move so much easier
June 13, 2022
Google Public Storage Tameia Adams-Boudreau
I had a great experience nicole was very professional and helpful
June 10, 2022
Google Public Storage joseph perry
Nicole was great!
June 9, 2022
Google Public Storage Jimmy Hall
Nicole was absolutely amazing! She was patient and caring.. she offered me water and walked me to my unit to make sure I would be able to find it. She was great.
June 9, 2022
Google Public Storage John Ford
Nicole was amazing! Rental was a fast very quick and easy!
June 8, 2022
Google Public Storage christina zuniga
Nicole was so awesome she help me out from start to finished very helpful and friendly
June 8, 2022
Google Public Storage Lloyd Ornelas
I needed to get a storage unit close by and I was able to find this facility, not only was it super clean and as soon as I walked in the customer service was excellent. Most importantly I was able to get the size I need, and great access from the elevator. I would highly recommend this place and I have to thank Nicole for her help. Great customer service from her and definitely professional.
May 30, 2022
Google Public Storage dantveous white
Nicole was a blessing to have assisted me in this difficult time. She even help me setup the app!
May 29, 2022
Google Public Storage rhonda sandoval
Nicole is very professional and was very helpful and informative.
May 26, 2022
Google Public Storage Rob Jackman
Nicole has a wonderful, sparkling personality! And was a great help!
May 26, 2022
Google Public Storage Goldens hair & Salon
I rented a storage today at this location and Nicole assisted me. She was great! Very friendly and informative! Amazing customer service!
May 26, 2022
Google Public Storage danielle miller
Nicole was amazing she was patient with me and her service was awesome.
May 25, 2022
Google Public Storage Cyncere Stephens
May 24, 2022
Google Public Storage Sule jabbie
Nicole was very helpful great customer service
May 24, 2022
Google Public Storage KRXS Raps
Nicole was AMAZING!! Very professional and helpful.
May 24, 2022
Google Public Storage fernando ruelas
Nicole was fantastic! Very informative and attentive! She walked me through the erental process which was extremely convenient and easy to do. Will be recommending this location to all my friends.
May 21, 2022
Google Public Storage K D
A lot of important things were stolen from my unit here. The thieves were able to climb through the really insecure 'ceiling' despite the locked shutter door. Bummer. Nice people who work here though.
May 21, 2022
Google Public Storage K D
May 15, 2022
Google Public Storage Eli Soza
Great place! Nicole was awesome! Made the rental experience very fast! She went above and beyond for me. I definitely recommend this place.
May 2, 2022
Google Public Storage Jamie Yazzie
Nicole was great and very helpful.
May 2, 2022
Google Public Storage Dyarl Orr
Nicole was very helpful!!! She is amazing!! The property looked great!
May 2, 2022
Google Public Storage Andre G
Nicole and Eileen offered exceptional, friendly and professional service, contacting during the month before my move-in to ensure everything was OK, and setting up an appointment for a walk-through. The storage facility itself was one of the best I've seen... clean, large and well-maintained.
May 1, 2022
Google Public Storage Marinno Moreno
Nicole the property manger was informative professional and courteous.Facilities were clean and well lit.
May 1, 2022
Google Public Storage Brian Genius
Great service with a smile Nicole was awsome
April 24, 2022
Google Public Storage David Reyes
April 22, 2022
Google Public Storage luis felix
Nicole was great help.
April 20, 2022
Google Public Storage Loni Childress
Outstanding service and customer care.
April 20, 2022
Google Public Storage Brian Frame
Awesome job Nicole !!!! Thanks for making everything go smooth!!!
April 20, 2022
Google Public Storage David Hilton
Nicole was very professional and courteous. She is my go to storage locker person to take care of all my storage needs. Thank you!!
April 14, 2022
Google Public Storage Danny Rich
April 4, 2022
Google Public Storage Pepper Walton
ANGEL AND CARLA Awesome
April 3, 2022
Google Public Storage sonia magana
Angel snd Carla were both very helpful and nice people.
April 3, 2022
Google Public Storage Lauren Duerbig
April 2, 2022
Google Public Storage Gene Bly
Carla and Angel were a great help!
April 2, 2022
Google Public Storage Christian Ghattas
Angel is the absolute GOAT. We were locked out of our unit and she helped us out very efficiently. She should be promoted.
April 1, 2022
Google Public Storage Irene Penunuri
Came into for help with my app and to make a payment and Angel and Carla are the two ladies who assisted. They are nice and quick when I needed the help. Thank you so much. Definitely recommend this location
March 31, 2022
Google Public Storage Melysa Lewis
I reserved a unit online kind of last minute before moving and the process was so easy! When I was starting to move items into my unit, the staff was very helpful by letting me know where I should park in relation to my unit for easy access and going over the hours when front desk associates are available if assistance is needed. The entire facility is extremely clean and easy to navigate. I’m very happy to be renting a unit here!
March 29, 2022
Google Public Storage Philip Manghisi
I accidentally reserved and paid for two storage units instead of one (oops) and Angel helped me clear up the matter very quickly!
March 27, 2022
Google Public Storage Gregory Wilson
Kaelon & Angel were great - thanks for the quick efficient account set up. 5⭐️ Facility.
March 27, 2022
Google Public Storage Luis Gutierrez
Great facilitates and good people, please come see Kaelon and Angel, they will definitely take care of you!! This is my first rental unit and came in today to see what could be done since I was about to have a rate increase, which wouldve left me with a tough decision, possibly leave. They walked me through options and were able to provide a short-term decrease which was greatly appreciated, needless say I will be staying! Thanks again!
March 27, 2022
Google Public Storage Bridget K
Angel, Kaelon, and Carla were amazing!!! Such great customer service. Polite and awesome! Extra boxes and lock were available!! Thank you :)
March 24, 2022
Google Public Storage Cody Barker
Ally is the coolest
March 22, 2022
Google Public Storage Su Paetz
Angel is the property manager and Kim was her trainee on the day I visited and signed up for a storage unit. The facility was very clean, Angel was knowledgeable, and both ladies were very welcoming and patient. Angel walked me through the online sign-up process, as I did the site visit due to the online price. I've moved in, and Angel remembers me when I stop by. Well taken care of facility and great staff. Thank you!
March 20, 2022
Google Public Storage Michael Wiggins
Angel, Nicole, and Kaelon we're fantastic and very knowledgeable! Excellent service 👍.
March 16, 2022
Google Public Storage Rowdy Vancely
Ally
March 8, 2022
Google Public Storage Da'Rion Forney
Angel Kim and mike provided amazing service. They were cheerful and friendly 10/10 would recommend anyone to come here
March 7, 2022
Google Public Storage Cindy Sosa
Angel was amazing, sold me right away. Also was multitasking in training the lovely kim. In a rush to do all sorts of things made my experience feel super fast and easy!! Recommend this location!!
March 4, 2022
Google Public Storage Michael Gysbers
Wonderful service from ally! Cant recommend enough!
March 4, 2022
Google Public Storage Ora Crush
Waited 20 min because no one was in office but when they returned they was awesome
February 26, 2022
Google Public Storage Janie Connolly
Ally excellent customer service. She has helped me alot. She is very understanding, patient and skilled. I highly recommend public storage. It is all because her
February 24, 2022
Google Public Storage Ty Rena
Ally was the best informative, nice, and patient. Thank you public storage.
February 19, 2022
Google Public Storage Dwayne Calvin
Ally, had really good customer service. Was really good help
February 18, 2022
Google Public Storage Nichole Hampton-Porter
Seems like they are rising the prices of there units. BUT THE STAFF IS SO NICE AND HELPFUL, truly understanding, I fell behind because of a hospital stay. They worked with me and aloud me to split my payments and spared my unit for the auction chopping block!!
February 6, 2022
Google Public Storage Steve
There's kind of a silly and ridiculous way of handling the carts here. Additionally, there are too few for the amount of people at the building at any given time, and finally appear to be inaccessible on Sundays. It's a good place in every way, but one of the most important: transporting your items, is very much a pain to do. Perhaps instead of chaining the carts, instead installing locks on the wheels like any grocery store in the valley.
January 28, 2022
Google Public Storage colette Balga
Ally was great at 28th st and Thomas E. Phoenix location. Also very clean facility
January 23, 2022
Google Public Storage Steph Chapman
January 16, 2022
Google Public Storage Daby Chou
January 14, 2022
Google Public Storage Dolores Martinez
Rock answered all my questions. He helped me with my rental process. Rock simply ROCKS!!
January 13, 2022
Google Public Storage Tricia Crawford
Very clean and inside. The aisles are more than wide enough for the carts. Though it seems like one of the big doors are always out of order.
January 12, 2022
Google Public Storage thewodros asfaw
Angel, manager ; Cece and Ally, welcomed me well. Got great storage place I had wanted and got exceptional service. Thanks!
January 8, 2022
Google Public Storage Shannon
Very clean location. They are very pleasant and helpful. I was assisted by Angel and she was so professional and very informative of the entire process. I will definitely use them again!
January 4, 2022
Google Public Storage D.K. K
They have Dollies. You just can't use them because nobody can find the keys to unchain them from the wall. Most of the elevators don't work. Nobody is ever in the office during office hours.
January 4, 2022
Google Public Storage Rhonda Adler
Angel and Mike are very helpful And friendly. Very thorough with information and instructions.
December 31, 2021
Google Public Storage Sydney Davis
Thank you soooo…. Much, Angel!!! I really appreciate all your hard work, and effort with helping me secure my storage unit today!