Clean, secure facility. Rates are very reasonable. I love the phone-app feature. Makes gate entry/exit very fast, and smooth.
Great experience. Ashanti was awesome. The online service was very easy to do.
Ashanti is an A-1 employee. Very professional!
I called to the Waukesha location to get some pricing and was given amazing service by Ashanti. Very friendly and knowledgeable!
I have just begun a contract to store my RV month by month, and the customer service I received both on the phone and in person has been fantastic!
This was our third attempt to find a storage unit that met our needs. We made a reservation and an appointment to view the unit with Public Storage. Check in, viewing, and signing the rental contract was a breeze, and Ashanti at the front desk was very friendly and helpful in our process. We’re optimistic this storage unit and space is what we’ve been looking for!
The onsite rep Ashanti is incredibly kind and helpful! She makes this place earn it's 5 star review! Thanks for the help!
Very easy process, Began online and finished very quickly in the office. Ashanti in the office was awesome. The mobile app makes things very convenient.
I just moved my stuff in there, but so far so good! The price is right for an indoor unit and it's clean and well lit.
Ashanti was able to assist me with booking a storage unit very quickly and was extremely informative. Would recommend this location to anyone and customer service was 10/10!
Ashanti was incredibly helpful, friendly and professional. I rent a Public Storage every winter and Ashanti made this the smoothest, fastest transaction yet!
Great property to be at, well maintained and quiet. Mary and Ashanti have done a great job here.
Had to help a friend to put something in to storage. This location was well organized and clean.
Great customer service, clean office and the most polite staff; especially Ms Ashanti (I hope I spelled it right).
Once I’d heard Ashanti got moved closer I just had to visit, she was amazing at the other location and just as much so here. The office is spacious, neat, and clean.
the location was nice clean and organized.
Mary is a huge asset to your company and a total gem! She’s outgoing and personable! Goes above and beyond!! If I was an employer especially nowadays!!! I totally treasure her and she’s one a few and far between wonderful good hearted people to make sure your experience with your company is a very pleasant one! Do NOT
ever lose her! You have Gold right now!!! Thank you Mary if you see this?.. YOU ARE A ROCKSTAR!!! Thank you for ALL your help!!!
Mary provided a great experience. She kept me informed and help me navigate a challenging move from the city! I will recommend to others.
Family was in a hurry to find a storage unit due to unforeseen circumstances. Mary at the Public Storage in Waukesha off Bluemound road was PHENOMENAL! She was knowledgeable about options and use that to help us figure out which option would work best for us and our situation. She showed us indoor and outdoors options and really helped us out so much. The most exceptional customer service my family and I have ever received! I highly recommend checking this place out for storage! Thanks again Mary!
I called to confirm about my move out and asked Mary about refunds since payed in full at beginning of the month and moved out July 9.
She answered no not that late in month.
She was respectful and kind in her response.
We rented a unit to store our daughter’s college items instead of moving them all the way back home and we couldn’t be happier with how accommodating and helpful Mary was! She went above and beyond to insure our satisfaction! We will definitely use them again and highly recommend this location!
Mgr Mary is terrific. She is friendly, helpful, and energetic. The site is clean and well-maintained.
Mary was very friendly and very honest, was willing to help with our situation!! Very much appreciated!
Just wanted to give a HUGE thank you to Mary! She made my Experience with moving a much less stressful. She was very Attentive answering any questions I had and helping me in any way possible.. She definitely went up and beyond!!!!
Mary went above and beyond to make renting a unit easy. It was an extremely positive experience and it was because she was so easy to work with and friendly.
Mary was VERY HELPFUL AND INFORMATIVE. She took the extra time to show us different units and to explain and made sure we understand how to pay online. She even helped us pick out boxes and mattress covers to best suit our needs. Mary is the poster child for Public Storage, She really goes above and beyond!!!!
Mary, has been absolutely terrific, and made the effort in moving , much easier with all of her assistance. Mary took time to explain all things with me, and assist in boxes, tape, locks, and all that I needed. Terrific employee , and we appreciated all the help !
thanks much
Stacy
Mary was awesome. Called so I didn't get late fee
Loving my experience at Public Storage so far! I was out of town when I originally reserved my unit and the property manager, Mary, has been more helpful than I could have ever asked for! We moved in on time and it would have never happened without her willingness to work with me. Thank you! Highly recommend!
Mary was an absolute pleasure to work with. Broke down the entire invoice and explained it to me. Great service!
Mary was so helpful! Excellent service!
I happened to be in the Waukesha area and I was told I could go into any public storage with issues I stopped at the Waukesha store and was so excited to see Marry working there I see her always in west Allis but I was sad to hear she wasn't going to be there anymore. I will make the drive to Waukesha with and business with my storage just to have Marry take care of us I have been in customer service for 35 years and Marry is in the top 10 I've seen work so hard. I offered her a job with my company she refused saying she loves her job and is happy. I sincerely hope public storage knows what a gem they have with her
Mary was super helpful and kind she really took her time and helped me and my family
Mary was very helpful last night we came in right before closing and Mary was so nice and helpful showed us the storage and it was dirty she said let's go into the office get paperwork done and I'll clean before I leave . And we came back laster and it was sparking. If you look up Great customer service you will see Mary's picture. Very helpful compassionate and really cares about people and her job... Thank you Public Storage for a great place and employee
Mary is a awesome person helped me out great
Donna was very friendly and informative
I love every moment with Donna, she made me laugh and made the experience out standing
Donna was very helpful and quick to getting me the storage unit that would best fit my needs.
Donna gave great customer service
Donna was very helpful and super friendly moving me into my new storage space! Thank you!
Was very helpful and nice!!
Donna was very polite and provided excellent customer service.
Donna was great highly recommended very clean
Donna was great very friendly and clean place highly recommended
Donna rocks! I was having a rough few days. Had to move to a small apartment and she made me feel wanted and welcomed here!!!
Mary was very helpful, gave great advise on picking a unit to meet my needs. Informative, efficient answered all my questions made the whole process quick and easy.
Mary was very kind and very helpful
Thanks for helping out with the storage Donna.
Donna was very kind and helpful to ensure my experience was 5 star
Donna was cool, very friendly had a good experience
Donna was really nice and helpful. Explained everything very well
Donna did a great job getting us checked in! Thanks Donna!
Donna helped me find the right size storage unit for my needs and had awesome customer service while doing so!
Donna was super friendly and helpful. She worked to make sure I was happy and helped me figure out a solution for my storage needs. 10/10 would recommend!
This is for the Waukesha Public storage. Logged into our account today because it said our auto pay was deactivated and I noticed that our rent for next month went up 47 dollar. I contacted someone thru the chat and they pretty much said they are allowed to raise rent whenever. Awful awful company to do business with.