Public Storage Self-Storage Units at 10020 Martin Luther King Jr Way S, Seattle, WA

Melissa is amazing thank you

Staff allowed a lady to take two carts when I had arrived before her and I had to wait hours for a cart. We should have gotten one each. She told me there was another one outside and I told her I didn't see one. She let the lady leave with both carts. Then found out I was right. I was there first and if I had seen someone else needed a cart, I wouldn't have taken both. I told the employer, you need to listen to your customers.

Have had a difficult time getting in the gate repeatedly. Use my gate code, but it doesn't work. Issue resolved after many messsges.

If it were not for outstanding customer service from Jae, an employee at this location, l would have given 1 star and be moving out due to the constant fee increases.

I was about to move out but Melissa and the Gentleman at the office were very helpful, awesome staff they are the only reason this is receiving 5 stars, the issue I had is that next month my rate went up 110 more which is ridiculous I've rented for less than a year and every 3 months my rates bumped up to double the original rent rate.

I was interested in storing a Classic Car and the MLK location had a spot for me. Not all PS facilities are able to store vehicles but this one does and it is very close to my home. Bingo! All of the folks at the front desk were awesome and I am very happy with their service.

Helped us push our car. Thank you joey

Joey is the absolute best! They were so friendly and helpful. They definitely put a smile on my face!

Thank you Joey great customer service. Good prices

Update: The regional manager contacted me after he saw this review and we talked about what had happened at the office. They need to post their office hours and not just sit there when 10 people are waiting outside for them to open. Misinformed about office hours. Waited forever. So much bad intra office communication or lack thereof.

Joey, Jaelin and Amelia were very professional and got me a good price for parking. I recommend this location.

While the facilities are nice, and the employees are helpful, but raising rent within the first 6 months to about 145% the initially agreed rate makes this a bad option for people who care about how much they pay. The sales people that you connect with about your rate also promise longer periods without increases, leaving the employees on-site helpless and vulnerable to angry customers.

I appreciate the staff at MLK. Joey did a great tour of property, Melissa helped with my price and Jaelin & Jacob was super friendly too.

Joey. She is helpful. Nice customer service

Awesome customer service and happy with my spot

mlk is awesome, Joey, Amy, Jaelin & Melissa got me a great deal on storage. always see them cleaning property especially Joey. they should get a raise :)

Shoutout to Joey!! She is amazing! Really helpful and kind. Made our entire process so smooth and fast. Thank you so much!

Today I came into the office and I admit I was a bit irritated because I had the wrong impression of something with my bill. I didn’t know what was going on and was stressed out until two Melissa’s and a Cathy helped me! Wonderful service was provided, Melissa got me all squared away and I walked out smiling. I’m glad the experience went well and the items for my business are in safe keeping. Thank you to the wonderful ladies who serve those of us that store on MLK, we are lucky to have you! Nicholas, #3171

Joey was excellent

I've been a forever customer of Public Storage on MLK for several years, and my experience has been consistently amazing. The entire team, from the front desk staff to the manager, exhibits kindness, support, and professionalism. In a recent emergency, they went above and beyond to help me, demonstrating genuine care and a willingness to listen. Their friendly demeanor and eagerness to resolve my issue made me feel like a valued community member. I am extremely grateful for their support and dedication, and I will continue to choose this location for my storage needs. For sure #A1

It's great working with the people here they are friendly and helpful. Amelia helped me with all the check-in process and it was super simple.

The personnel at the MLK Facility are the nicest, courteous, and all together knowledgeable

Overall, the place is clean and convenient, getting in and out is easy. But public storage policy that there's no prorated refund is simply not putting their customer first. I closed down my unit on July 3rd, but I was charged $300+ for the entire month of July, no prorated refund. I just don't think it's a great way to treat your customers. One star!

Great service. Reps knew their job. Clean space. So far, so good.

Thank you to Joey, Amelia and Ronnie they are so kind, polite and customer friendly. Guess bless their hearts, more power to you. Good prices good storage size

My organization has used this location over 20 years. They are always friendly, courteous, knowledgeable. They are terrific!

The staff offers great service.

Staff are the coolest ever! And the place is always kept clean! Would definitely recommend

Tasha was really patient with me and helped get everything setup...yes, on a holiday too! I won't even have to go into the office to sign anything....yay!

Great customer service by Amelia

Joey, Amelia, and Ron were very helpful! Awesome customer service!

Worst location and bad company. Employees are not available during business hours. Expensive.

I wish the elevator system was more up to date. You have to go down, then back up if your accessing different floors while moving. The employees are always helpful. One day I forgot my keys, live a good distance away and couldn't go back to get them. Only option was to get another small storage. Joey and Mohamed were so so helpful. The got it together for me. LK

The staff at this establishment is exceptional. It’s regrettable that Google’s rating system doesn’t allow for a 5-star rating for them alone, as they truly deserve it. They consistently go above and beyond to ensure that I am well taken care of, within the bounds set by management which is a very slim margin. They are the only reason I continue to rent from this location. It’s unfortunate that management doesn’t invest even a fraction of the effort that their team does. Recently, I encountered an issue where I was unable to access my stored items due to a lack of timely communication about a paving project. I was told by the property manager that “you pay to store items not to have access to them”. This oversight disrupted a planned trip, and it’s disappointing that paying customers are affected by such oversights. Public Storage’s pricing structure seems perplexing, almost like the random selection of bingo numbers. Additionally, closing the gates at 6 PM may be suitable for businesses operating out of storage units, but it inconveniences those of us with nine-to-five schedules. Extending the hours of operation until 10 o’clock in the evening would be a reasonable improvement, even if the office is unstaffed after 6 PM

Joey and Melissa were the best :-) they changed my reservation in a pinch so I could catch my flight <3

Emilia, was Friendly and with a lot of knowledge, helpful, explain the process clearly. Renting a Storage unit was the easiest process I have done due to the excellent job done by Emilia. 👏😀

Joey, Was the customer service rep who helped me out. If I could give ten stars I would, she was a Very Big help. Joey had a answer to ever question I asked, and I would hire her to represent my business any time. Thank you. John C

Nice people and helpful information. I would recommend them for storage

Great storage area, staff knowledgeable, and friendly, hours they close to early..

Jacob & Joey helped me save money and I got a good size space.They are so good & helpful customer service thank you so much for that I appreciate guys.

Joey is give me great costumer service she good pernoality

Great staff. Melissa, Mohamed and Amelia were really helpful. Thank you guys

I just wanted to say that Joey was a great help with helping me out and getting the information that I needed and also giving me the best customer service, so thanks to Joey!

No one in office anytime I drop by. Have attempted at 11, 2, and 5.

Melissa and Ron gave me great service and helped me so many points to find my public storage room the service they are doing is beyond the heavens they are always happy smile good heart and respect you until you get satisfied. I appreciate the service they did for me and the service they are doing for the community around NB I LOVE ALL OF THEM. SPECIFICALLY MELISSA SHE DID MORE AND MORE GREAT FOR ME

Amelia was perfect. But the storage went up in price by 50$ 2 months in. Don't trust them. Amelia was the only good part of the whole process. She did her job efficiently and courteously. She gets five stars. The place don't..

Had a great Conversation I’m sure most people who are using these faculties have a lot of stress any stress that could have been we were given good advice to navigate past it that was so refreshing

Public Storage has always been a trustworthy and convenient franchise but I really like this location because of the people. Jaelin is an exceptional coordinator and takes customer service seriously. I have been in retail and I’m sensitive to people who go above and beyond because thats just the kind of people they are; Jaelin is an example of this type of person. I hope the franchise owner promotes her and keeps her in the company because she handled a lot with my moving and storage situation. I had a tricky scheduling issue because I had to coordinate a PODS container drop off and pick up from their parking lot, for easy unloading of my POD to the storage unit. When I was having trouble with scheduling (PODS was problematic and not communicative about pick up and drop off times) and the scheduled delivery date got messed up. She handled our problem instantly on-site while the POD was being unexpectedly dropped off. She is sharp and knew exactly how to handle the issue while keeping me and my stressed out fiancé calm. Jaelin really impressed me and people like her make lifelong customers of people like me (stressed out and appreciative of someone who lends a helping hand even when they don’t have to).

My visit to Public Storage was fantastic. Ron is a true gem and incredibly helpful. He guided me through every step, addressing all my questions. Since it was my first time getting a storage unit anywhere, I was a bit nervous, but Ron and the rest of the team were exceptionally friendly. I would give it a perfect 10/10 rating. I highly recommend it if you're in search of storage solutions.

Not bad place but my rent storage has gone up $200 in just a year.. price hike without even a notice.

Everyone i have interacted with here (most recently Jaelin and Ron) is on top of things, friendly, and actively helpful. Just off of I5, this location is also very convenient, and rates are reasonable.

There are exceptional employees at Public Storage who do their best to provide their customers with top notch service. Going above and beyond what ordinarily one might expect? The district manager at Public Storage where I park my vehicle played a key and I believe pivotal role in helping me with an insurance claim that may not have been covered if not for him? This district manager always had my back even when I became upset over the lack of communication from the insurance carrier. He continued to assist me and my claim was covered in full! Your items are safe and your property respected at Public Storage. You can rest assured that the people who work there care about their customers but be prepared for continual rent increases! I had to move out because they just kept raising the cost.

My experience started out rough when I was told the exterior access to my unit didn’t work and that the only other comparable unit was twice the price. However, Joey came to the rescue and did some digging and found me a larger unit that was only a little more expensive. Thanks Joey!

The staff here is always very helpful. I particularly would like to mention Mohammed, Melissa, Joey and Noli as they all worked together to help me sort out a frustrating situation, and together made my experience as easy and smooth as possible. Thank you all!

I Appreciate your excellent multilingual customer service Mohamed! Thank you and Melisa for your service!

Amelia is awesome! Great location and service

I have to say Joey was a life saver, extremely helpful and professional. We need more people like her in the world! Thank you!

Joey was so helpful. I got a great discount thank you

OCTOBER UPDATE: It was a rare time when I saw Muhammed, Melissa, Nolie and Joey all working together in the busy Public Storage office and I thought, "Wow. What an all-star team. They should be in the Customer Service Hall of Fame." I've dealt with all of them individually and they are the best. Thanks for the help! SEPTEMBER UPDATE: I had to go into the Public Storage office on Martin Luther King Jr. Way S. in Seattle today and Amelia and Melissa were there and very busy, but as usual took care of me and others in a friendly, efficient way. Made my day. They could put on customer-service workshops. JULY UPDATE: After my last two visits to my unit and the office, I'm even more impressed by the huge Public Storage complex on Martin Luther King Jr. Way S. in Seattle. It is an incredibly well-kept property and the employees are top-notch. They could put on workshops for other business on multitasking and customer service. They do it all and in a very efficient, professional and friendly way, despite always being busy and dealing with a wide variety of tenants. Kudos this time for Amelia, Nolie, Joey and Melissa. Keep up the great work! UPDATE: I'm going tomorrow to get something from my unit and also pay with a check for another's month rent, which means I get to go into the office. That's always an enjoyable way to spend money, the employees are so friendly and helpful. Last month I witnessed great Public Storage customer service from Nolie, Amelia and Melissa, as they helped me and other customers. Don't know who will be there tomorrow, but it won't matter. Everyone I've dealt with there has been top-notch.......... PREVIOUS POST: Recently I vacated one large unit and got a smaller one and everyone I dealt with or saw that week at Public Storage on Martin Luther King Way South in Seattle was incredibly helpful, efficient and friendly. So I got their names to praise them publicly: Joey, Ron, Mohamed, Nolie, Melissa and Amelia. Keep up the good work! PREVIOUS POST: I made a rare visit to my units and the office at the renewed and improved Public Storage and it was enjoyable to see how good everything looks. And I was impressed by the great customer service by Ron, Joey and Amelia. They're very professional and very friendly, too. It sure brightened up a cold, dark day in Seattle.

Awkward entrance you might miss it

Raised my rates three times in the less than two years I was there.

Joey was so helpful. Good prices nice property. I’m going to rent next week

Becky Aka Melissa was great helping with my unit when I rented and vacating when I no longer needed storage

Joey was very helpful and patient with us!

Nolie, Joey and Muhammad have helped me with my storage needs. They’re awesome and I feel more confident renting here. Thank you

Terrible customer service and overprice for that part of Seattle. Very dishonest and opinionated. The one light skin Asian looking guy working here keeps asking strangers personal questions and gives random advice that has nothing to do with storage. They used to have many good associates working here now down to a few. Then this company hired more of the bad ones. I understand the job is boring but not everyone is a criminal or lonely. And yes they do have a huge rat infestation and still causing damage to units included mine. So glad, I found a better storage company.

Update concerning my unit's rolling door. The staff was actually at an off site staff meeting and didn't arrive to the Martin Luther King Jr location until 12noon at which time two young men quickly came to my unit and boy was I happy to see them and they were very nice and polite as they usually are. One of the men quickly, within 10 mins, fixed the damaged door, to working like new. I have used this facility for years and have referred several friends and family members. The staff are the best and always helpful and willing to assist. This is also a very clean facility. My only recommendation is to fix all the lights in the upper area that hasn't been working for years.

Jaylin in the office was so accommodating and helpful. She was even able to work with others in the office to make sure we had what we needed. She listened to everything we had concerns about and was able to find us a great spot that worked for us. We had a great experience.

I've been storing some things here for a few months and recently noticed that my unit was infested with rats!! There was rat poop everywhere. I informed the management and they said they were aware of the problem. And yet they didn't warn me about it. I moved out but had to sanitize everything. They also raise the rent, without cause, to double the advertised amount. Ridiculous.

Melissa is amazing. She always helps me with my app

Melissa and Joey were particularly helpful when I went into the office.

If I could do no stars I would. Not only was my storage unit broken into, but after going back and forth trying to do an insurance claim I got no where. Also while filing a police report it was brought to my attention that there has been multiple theft incidents at that location. It was also said that two employees resigned not long after.

Mohammed was really helpful!

I was serviced by, joey, Mel and another I can’t remember but all were very helpful and nice people, making sure everything came out right and quick.

I stopped by for a storage unit last month, and Jaelin helped us tour and finalize an option. I appreciated the support and really like the location/times of this storage unit.

This location was hard to get out of because if you wanted to go back on the freeway or any other location going out of them is one way only and in order for you to do a U-turn it’s about half a mile which I find a little inconvenient but for where I needed the storage best place. However I did not like that the storage closes at 6 PM because I found myself stuck in traffic trying to make it to the storage and had very little time. If they were able to stay at least another two hours it would have been the best place to go.

This place was a phenomenal help all the way through. Renee and the ladies behind the desk were soooo patient with me as I struggled to get into my Dad's storage and the manager, Jim, was a godsend in helping expedite the entry and even came and physically gave me access. Gotta be the best Public Storage in the city.

Mohammad, Melissa & Joey made sure that our move in and move out of the unit was flawless. Excellent customer service. Went above and beyond to ensure that were were always taken care off even when the lights were not working. Thanks for it all!

Mohamed, Melissa and Nolie were so helpful, they answered all my questions and provided such excellent customer service.

Amelia was very helpful and very patient with me. She made the entire experience wonderful.

Not only does the elevator breakdown and it has numerous times, but it doesn’t seem to stay that clean. And if you have to use the bathroom, there are no restrooms.

Nolie Mel Mohamed help me beyond what I asking. I am not good at using Apps and no access to computer. Nolie really gave good service to make the process easier for me to set up an account, from booking to how to choose the size of storage, and access, which made me feel at ease, instead of stressed out.

Amazing Customer Services Thank you Amelia, Nolie, and Joey!!! Teamwork ❤️

This is one of the best Store places in Washington. I love the service that Nolie & Joey provided. Great people!

Think cleanliness, safety, and convenience, and you could be thinking about this particular Public Storage facility. I was pleasantly confident this place was exactly as I expected. Great, and most helpful staff. Thank you!

Nolie and Jaelin are very professional and courteous. I came here on a Sunday, this location is open and they make my storage move-in process easy and seamless. It surpassed my expectations. Definitely recommend using the Martin Luther King Way self-storage to my acquaintances and colleagues. Their service is top notch and these two employees are angels to make moving process so easy on a hot day!

Amelia was great! Very informative and friendly!! Upmost professional!

Terrible reliability! Was told I can’t access my storage because there wasn’t any power. My storage is an outdoor one that has no need of power for me to open the door and get what I need when I need it. It’s obvious they have no proper operating plan for times like this.

Simply amazing

Joey was very friendly, positive and she has great customer service skills and she helped my man and out with a storage unit and we appreciate her!!!

Overall a wonderful experience. Checked in online arrived in my space was ready to go. Property was clean, secure, and very assessable. All my interactions with employees were wonderful and the location manager is pretty darn cool… Even if she can get a little busy and not have time to listen to my stupid jokes

I visited this Public Storage some days ago because passing by it seemed so clean and stately. At the counter I met manager Melissa and her awesome assistant Joey. Joey told me all about the location and discussed some rental information. The place on the inside lived up to the look of it driving by, beautiful place , great customer service and pleasant personalities. I will definitely use this location and would gladly recommend it.

Thank you Crystal gomez for your service I hope to make more business with you u nice service with ur customer

Joey made the move in process super stress free! Moving is stressful and I’m thankful this was painless and quick. Thank you Joey for going extra mile your customer service is A+ for sure!

Ron was great! Very professional, effective and efficient. We’re very pleased with our experience!

People are nice and very helpful,that's why I 'll recommend Public storage at MLKing way pls....try

Joey Mohamed and mellisa was such a great help they helped me move with ease from Las Vegas much appreciated and the price was great

Shout out to my girl, Tewila! Responsive & knowledgeable. Facilities are kept clean. Walkways, garage, and elevators are well-maintained.

The beautiful young ladies at the office took care of me and we're very accommodating I would recommend this location to anybody as long as you are dealing with tequila and Melissa

I love this storage stuff they are amazing and very friendly all thanks to JOEY, Amelia, & Mohamed.

Great Thanks!

Good customer service I appreciate them helping us rain or shine,

I toured the property last week. Joey got me a move in special. The atmosphere was surprisingly fun. Location is good

I recommend storing here. Good prices, clean facilities & beautiful diverse staff. Thanks Joey, Melissa & Amelia for being attentive to my needs & saving me money! Will strongly recommend to my friends and family.

Joey and Melissa were very helpful and very warm welcoming. They made the process easy.

It is just like any other storage place. It is always safe and secure. They are strict with leaving time, which is good. There are no garbage bins inside the big building. So bad people can just throw their trash or food around.

Easy

Joey's remarkable support and remarkable helpfulness made a lasting impression. Her unparalleled customer service abilities and commitment to keeping the property clean and organized were matched only by her reasonable pricing.

Joey was exceptionally helpful and provided excellent assistance. She demonstrated impressive customer service skills and took great care to ensure that her property was clean and well-maintained, all while offering reasonable pricing.

Joey provided exceptional assistance and was extremely helpful. Their customer service was of high quality, and they offered reasonable pricing for a well-maintained property.

Joey was very helpful and gave great service!

Joey is great! PS needs to give her a raise and her own store! Customer service from her was off the chain!

Joey, took wonderful care of me!

Had the best experience here. All the staff was very friendly and got my girlfriend and I the best deal for our unit. Norey ( I hope I spelled your name right buddy! Lol) was the best and make sure you ask for him if you come down!

Joey and Mohammad was great . They had great costumer service as well as wasn’t slow in getting things done and was very outgoing

Joey was wonderful to help resolve a small problem we had with our original unit. She was quick, kind, and very helpful

thank you 🙏🏾 Melissa, Muhammad, and Joey.

Best public storage so far

Great job I appreciate the experience at public storage

Friendly and helpful staff. They go above and beyond to take care of their customer. I'd definitely recommend this storage to anybody looking for storage in this area.

I just want thank Melissa for being such a great help I would marry this lady if I didn't have a wife can some get me her number

Super,seguro.

Too pricey

Brian did a good Jobe for me today he’s very good

It's aight

No on-site management

Summary: Late Fee waived due to medical justifications. I spoke with Nolie on the phone explaining the circumstance that my mother was not awake for 4+ weeks and in the hospital when her automatic payment failed process and late fee was charged. Nolie informed me that I will be receiving a call later to discuss the the possibility of the fee being waived/credited. A day or two later received a call from Jim C. informing me that a credit will be applied to next months rent in the amount of the late fee. I appreciate the customer service from both Nolie and Jim C., please continue this level of customer service.

I am grateful for the great service that they gave me. It is excellent. I recommend to everyone because I feel happy and grateful for their service. Joey is a great person.

Open access hours 6am- 6pm; Personally I feel & find these to be the least convenient hour's for operation as possible. For the working person you're never able to access your belongings after work shift. Who wants to clean move items for storage on their days off rest time. The worst, It better be the safest! It looks to be the cleanest.

Keep my stuff safe

Awesome service team!

The people who work here have always been friendly and helpful. But the place is overpriced and full of rats. Complained about the rat problem and they blamed it on people hoarding food during the pandemic even though I had the unit before the pandemic and there were rats then too.

This place is so amazing I had a long day searching for storage units and all I kept getting was bad customer service until I ran into Melissa she took me to look at a few spaces and she took the time out to ask me how much stuff I was storing and she got me in the right one thank you so much

I want to say thank you Joey for helping me out.

My move process was easy as can be thanks Jequetta -- Extremely friendly & kind. Walked me through the whole process. Quick & Easy. Offered any help I needed & presented a extremely warm welcome. Will especially extend my lease here for as long as possible knowing Jequetta is here. Absolutely awesome woman. 🙏

Joey was very kind and helpful. She took the time to show us the units and made the process easy/fast. It was a great experience with her. Thank you Joey!

Long story short after I get done dealing with public storage at storage more times than not, I usually have some type of anxiety. I was dealing with a situation of not having my belongings, such as my identification and debit cards and such I tried to contact the public storage office that I'm associated with and let them know of my shortcomings, but they weren't really effectively listening to me and the only thing that was on their mind is how is it gonna make a payment which at the moment was impossible because I didn't have my belongings Now I understand there's certain protocols and things that you have to abide by but there must just must be a workaround for a situation in which you're asking for a driver's license that a person can't give you because the state decided to change the license plates so you don't know them by heart anymore because they're crazy and they're really just not trying to work with you Anyways after a week or so up-and-down round around I finally went into the public storage located on Martha lift the king way and I just have to say that everyone from Melissa Nolie Amelia and Joey owerw just absolutely fantastic. This is probably the 1st time in a long time that I left at of public storage actually feeling like I was heard about things accomplished in a satisfying manne man. I really appreciate all of your staff for going above and beyond and you know what I don't think I will ever mind driving all the way to this location just to get the respect and help that I deserve and need because I've been a long time customer Thank you all times infinity

Had an excellent experience and was helped by Joey. She got us everything we needed and let us view the unit. Joey had amazing customer service and was very informative. Thank you for helping with my dads needs.

Make sure you keep looking at your account Even though my mom pays her storage bill monthly they vacated her unit. Saying they are only human and it was a mistake....smh

Chelsea was awesome!! The whole staff was visiting from the Kent site, but they did not stop until I had the perfect unit for my purpose!

Quick and easy

I have a unit at this location and today I was treated so bad I'm moving out the place I don't recommend this location the lady joey was rudeshe talked to me like we were on a street corner she talked to me very bad I ask for a paper receipt she was rude will not recommend this location and will be moving out of this unprofessional location I ask to speak with manager Joey said she was the manager but she is rude

Really good not cheap.... limited hours

Only open till 6pm if you work, hard to get into your storage space if you have a long drive. As of October first rent for a 9×5 nonclimate controlled storage unit goes up to $160.00 month

Teuila was a great help and made the process of moving out of my storage super easy! Thank you!!

Joey is smart and resourceful. She helped me figure out a strategy for the move, suggested a way to save money and made a remote move incredibly simple despite a few schedule challenges that she fixed real-time. I honest felt like I had a private consultant. You'd be lucky to have thoughtful help like this from the concierge of a 5 star hotel let alone a storage facility. Over the top. Thank you.

Teuila is very help full and wonderful person.

Teuila was such a helpful person I would give her 10 stars ⭐️ if I could. I cannot Thank her enough for being informative

Mohamed, Melissa, joey are awesome. They helped me a lot. Thank you.

Teuila was amazing and so helpful. Definetely enjoyed talking to her 😊

Joey was great. She had good customer service skills. She helped me with all my concerns. I had to redo my reservation and she worked with me on it. She helped me every step of the way. Joey was very patient and kind.

Teuila gave great customer service! Moving out of the unit on a blistering hot day and coming across many complications, she was helpful and cheerful each step of the way. Thank you!

This place is the biggest Ripoff I’ve ever dealt with and never again. The main manager lady is rude and offensive. The assistant manager lady was nice though. But prices doubled in first year then predatory late fees were ridiculous and designed to make catching up hard. They then cut off your locks and “inventory” your stuff (I had a lot of clothes and tools go missing) and then force you to buy their locks to protect “their” property. Total rip off! Avoid PUBLIC STORAGE AT ALL COST! Use at your own risk!

Teresa and Joey are awesome. Very accommodating and helpful. Was a pleasure dealing with them

Muhhamed, Jovan and Melissa were really helpful. Such an amazing customer service.

Teuila, Melissa, and Mohamed I’ve done an awesome outstanding job will definitely do business in the future thanks for the help Aaron

Teuila and the team are very helpful!!

Teuila was soooooo Great Thank you again ❤️❤️❤️🙏🏽

I went in today to change my unit and Tequila was the loviest help. She showed me the spot, answered all my questions honestly and was just a gem to deal with. She found me a lower rate and made me stay at this location when I was going to take my business somewhere else. Thank you.

Teuila Customer service was amazing. She greeted me as soon as I came in, she very efficient . We even shared a good laugh.

Teuila so wonderful helpfully

Tequila and Melissa were extremely helpful and accommodating. I was greeting as soon as o walked through the door. The original unit I wanted was no longer available. These 2 wonderful ladies were very swift in finding another larger unit that works just as great. I really appreciate how quick and easy this process was especially because this was my first time renting a storage space and wasn’t exactly sure how all this worked. Teuila explained everything to me which made this process seamless. Thank you ladies for all your help you’re GREAT!!

They are infested with rats and will not give discount units

Teuila and Melissa were fantastic.

Tenita, Joey, and melisssa are amazing people.. they gave the best customer service ever...answered all my question I had and all

Teuila was very helpful and her customer service was awesome! We appreciate it a lot

Teuila is very awesome. Nice to talking her. Very helpful

Teuila was really helpful.

Really great customer service - Joey was incredibly helpful with the rental and move-in, and took the time to show me several different options. I highly recommend this Public Storage.

This location is absolutely the best!! They have a dream team with Joey, Teuila and Melissa. These ladies helped me with what was a stressful day. They greeted me with a very warm and friendly greeting and were very knowledgeable on what items could fit in what storage size. From helping me with deciding on the right unit size to assisting me in finding a moving cart they were more than helpful. Thank you ladies for all your help. Public Storage is lucky to have all of you!

Amazing customer service from Tueila and the other lady there…i believe Her name was Jennifer if am not mistaken. But the two ladies were so helpful and accommodating.

This Public Storage location is amazing! The staff here are extremely kind and very helpful! I appreciate Joey and Melissa for all the help they were awesome helping me upgrade my unit and guiding me around the building. Tony was appreciated for helping us take back the dolly’s we borrowed. Definitely would recommend this awesome location and staff 😊

Teuila was nice . Helpful

Don’t rent from here. They’ve had multiple break in because the won’t fix their door… all my stuff was stolen, my unit was locked out by two locks, and no one even called me to tell me anything, now I have to deal with signing a “lock out” during regular work hours when I can’t go… don’t waste your money or get your stuff stolen and rent elsewhere…

Convenient location, good service, no hassle storage facility.

I just needed a storage unit to put my fall/winter items away for the season and I left Public Storage with a new friend!! Teuila was my service agent and she was amazing!! It was somewhat early in the morning when I came in super high energy, she matched that energy and helped me find the perfect unit for my needs. Fast, friendly, knowledgeable are just a few things I can say about Teuila there are several more!! Keep up the great work and I look forward to seeing you!! You are lucky to have her on your team!!

At Public Storage on Martin Luther King in Seattle, I am very pleased with the service my grandmother and I received from an employee named Teuila. She provided excellent customer service and she was very informative! Thank you Teuila!!

Had my storage for almost a year and the experience great! Jessica was awesome, friendly and honest... she made everything easy and smooth 😌

Melissa and Teuila, great customer service along with friendly attitudes and a willingness to help!

Teuila helped me out fast and straight to the point

Teuila was very helpful! She helped me pick the right size unit that best fitted my needs. She was able to help me get a refund for the wrong size unit I booked. Then her and her team helped me rebook the correct size unit. I would recommend anyone to come to this location for their storage needs. Thank you very much again!!!!!!

One of the worst storage facilities in seattle. Broken locks on the supposedly secure climate controlled storage area, and a very unprofessional staff.

Really kind and cool people! Glad we choose here to store our belongings. Thanks public cstorege

Your girl Teuila, is amazing. Super helpful and sweet as well as the other staff. We are so happy we choose them!

I just gota great deal at public storage. The office team Joey, Melissa & Teuila are very friendly and professionall

So I spent two days move in from one storage to the other storage and TEUILA she was awesome I didn’t have a key I was running back-and-forth I was going to see my daughter home & she said no need & all work well in not only securing my unit but her energy was AMAZING, so with that being said Teuila is GREAT, AMAZING, WONDERFUL & I look forward to seeing her Beautiful smile & great energy & personality again…….. very satisfied with my customer service experience… 100% I APPROVE

Teuila was so kind and helpful. The process was easy and simple. Had an awesome experience. Will definitely recommend to family and friends!

Excellent customer from Teuila you need to keep good people like this around

Teuila was the sweetest! I had so many questions but she took her time explaining everything. Thank you Teuila!

Jessica, Teuila, and Melissa were great. Property is clean and service is responsive

Teuila is awesome, she got me setup and going fast as always.

Easy and affordable to get a storage space. The on-site staff were great. Teuila was knowledgable and great to work with! Highly recommend!

Teuila is a true professional! She helped me through the process of getting my rental storage and she helped me signed up for rental decrease because I rented two spaces in which I was approved for by Public Storage. Thank you so much Teuila for your help and professionalism! I saved money on my two storage units.

Melissa and Jessica great services!! Didn’t have to but the really came through on assisting me. Really appreciate it!

Teuila is such a helpful person and also with her personality is great

Came in and did a rental. The office crew was amazing. They looked to be short staffed and stressed but where in very helpful.

Tequila was very helpful and nice

Teuila was friendly and fantastic at helping me out and the whole experience was smoother and faster than I thought possible. Thank you so much!

BEST EXPERIENCE I’ve had with a storage place has been here on MLK & the employee named TEUILA WAS the best I was having a terrible day she took care of me quickly and made me feel 100% better with her positive attitude 5 stars to the whole team

Teuila is a absolutely awesome manager. Quick timely response when it comes to solving customers problems. I really appreciate all of the help from Teuila.

Muhhamed and Melissa were Amazing.

Awesome friendly staff. Very clean facility. Currently remodeling would definitely recommend!

Joey, Jessica and Melissa were nothing but wonderful in helping me get all set up with my storage needs. They helped make the hassle of moving as pleasurable as it could be.

Had the pleasure of doing business with Teuila and Melissa last week! I was in search of a vehicle storage facility and was provided a smooth and seamless customer service experience. Both ladies were attentive and able to answer all questions I had! Thank you both so much for your help!

I had to move out my house at the last minute and without public storage this wouldn’t have happened! They made my move so easy and big thanks to Joey for helping me!

Joey is fantastic and amazing, great work and customer service!

I have an easy transition on my move with the help of Public storage! Joey help me out tremendously, I couldn’t do of this move without her! Joey is outstanding! Thank you public storage!

Tequila & Melissa had very good customer service. Very professional.

I would like too say that, the employees there are very helpful and they aim to meet your needs and there quick and fast. Very courteous kind group of people. That they also supported my business as a small business owner by taking some business cards and passing them out or leaving them there to help Farer the business our community. As I asked him what to give a review of what it would it bring their status they were so kind enough to say that they will receive a pizza and by their friendship and their smile I said that I myself will buy you a pizza and bring it in myself so. I would say I would recommend them to anyone on Martin Luther King Jr Way South all praise to the most high shalom

Teuila was amazing at hooking me up with my first rental storage. 10/10 experience quick and easy best location TAP INNNN‼️‼️

Very good service

It's All Bad. They are liars. Ever since Vivgone they have no respect for their long loyal customers. The will railroad in to payments. They have this WECARE Program that denies everyone. NO MATTER THE CIRCUMSTANCES PERIOD. THE RATS 😠 OUTRAGES. They got BUSTED for....... you put the rest together. I would never rent a space HERE AGAIN. TRUMPED UP CHARGES. DON'T RENT FROM THEM. THEY TAKE ADVANTAGE FINANCIALLY OF THE COMMUNITY. The people they hire aren't even from the community anymore.

Joey is fantastic She helped me in numerous ways to fit my needs.

Thanks so much to Teuila and Melissa, I was very satisfied to be able to get the help I need for my lot day ahead of me!☺️☺️

My payment method expired, I accrued a late fee. Teuila was very professional and helped me with the waiver of the fee, she provided great customer service.

I was helped by all three ladies and they were very nice. Melissa, Jessica, and joey

Great Service Team!!!!!! Rock On

Teuila was very professional and friendly

Teuila was so incredibly helpful today. Every time I go in to the office with questions she’s happy, cheerful, and very pleasant. And, ALWAYS able to resolve my issues. Great employee!!!!

Teuila is the best. Handled everything I needed done with no Hassel great attitude

Tony & Jess Are awesome! They were so helpful in how to navigate the in & outs of the public storage facility! We have been renting units for years, and by far they have been the most helpful! -TK-

I had a very smooth experience with Teuila , she helped us very professionally and was very nice, no time was wasted and we were happy.

Teuila was amazing while me and my family were at this publuc storage location. She was very friendly and had a great attitude. Teuila answered all of our questions and even went above and beyond with our kids by giving them two Madeline sugar cookies. Thanks you!

I checked in with a van and trailer. Dave was a big help in getting me backed into my spot. The whole team was great to work with.

Rented a unit from Brittney she is amazing hard working differently 10stars

I was impressed with the service and the quality of my storage unit. I no longer needed the storage and cleaned it out, but a shelf was left by prior tenant. I spoke to Tony about it and explained the situation. He handled the situation well and is the primary reason I took the time to write this. I will recommend this facility to my friends and family.

Thank you mohamed for helping set up my account you were very helpful in understanding the contract and how everything worked good to working with you

Teuila helped me out with the transfer of a unit and provided such great customer service! She was very knowledgeable about everything & went above and beyond to make sure I understood every step of the way. Her personable yet professional approach left me a highly satisfied customer. Thanks again!

I had such a great experience at the MLK location today, all thanks to Tasha! The unit I originally had reserved was in no condition to be rented to anyone. This particular location is not the store Tasha normally works at, so she was unaware of the condition that unit was in. She apologized sincerely and kept her professional composure. Tasha offered to show me other units the same size and would price match the special online rate I was expecting. She found me a unit in a convenient location not far from the elevator, which I was very pleased with. In addition to this, Tasha was the only person working in the busy store while I was there and was pleasant to me and waiting customers just the same. Kudos to Tasha!