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Public Storage Self-Storage Units at 17512 Highway 6, Manvel, TX
Address
17512 Highway 6
Manvel,
TX
77578
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 06:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Move-In & Access Hours
Mon-Sun 06:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x7.5'Online only price$ 52/mo
Small 5'x7.5'- Upstairs/elevator
$ 52 /mo $ 65Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 74/mo
Medium 7.5'x10'- Upstairs/elevator
$ 74 /mo $ 92Best Price Label+ one-time $29 admin fee
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10'x7.5'Online only price$ 74/mo
Medium 10'x7.5'- Upstairs/elevator
$ 74 /mo $ 92Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 75/mo
Medium 10'x10'- Upstairs/elevator
$ 75 /mo $ 93Best Price Label+ one-time $29 admin fee
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10'x12.5'Online only price$ 83/mo
Medium 10'x12.5'- Upstairs/elevator
$ 83 /mo $ 103Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 92/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 92 /mo $ 115Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 105/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 105 /mo $ 132Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 105/mo
Medium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 105 /mo $ 131Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 106/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 106 /mo $ 133Best Price Label+ one-time $29 admin fee
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10'x7.5'Online only price$ 114/mo
Medium 10'x7.5'- Outside unit
- Drive-up access
$ 114 /mo $ 142Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 115/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 115 /mo $ 143Best Price Label+ one-time $29 admin fee
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10'x12.5'Online only price$ 118/mo
Medium 10'x12.5'- Climate Controlled
- Upstairs/elevator
$ 118 /mo $ 148Best Price Label+ one-time $29 admin fee
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10'x7.5'Online only price$ 119/mo
Medium 10'x7.5'- Climate Controlled
- Inside unit
- 1st Floor
$ 119 /mo $ 149Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 121/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 121 /mo $ 151Best Price Label+ one-time $29 admin fee
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10'x12.5'Online only price$ 128/mo
Medium 10'x12.5'- Outside unit
- Drive-up access
$ 128 /mo $ 159Best Price Label+ one-time $29 admin fee
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10'x12.5'Online only price$ 134/mo
Medium 10'x12.5'- Climate Controlled
- Inside unit
- 1st Floor
$ 134 /mo $ 168Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 137/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 137 /mo $ 171Best Price Label+ one-time $29 admin fee
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15'x10'Online only price$ 148/mo
Large 15'x10'- Outside unit
- Drive-up access
$ 148 /mo $ 184Best Price Label+ one-time $29 admin fee
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12'x12.5'Online only price$ 148/mo
Large 12'x12.5'- Outside unit
- Drive-up access
$ 148 /mo $ 184Best Price Label+ one-time $29 admin fee
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13'x35'Online only price$ 165/mo
Parking 13'x35'- Covered parking
$ 165 /mo $ 206Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 204/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 204 /mo $ 255Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Manvel
Resources from the Help Center
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See what fits in different storage unit sizes
Manvin Storage Units on Highway 6
Storage units in Manvin are available on Highway 6. Let us help you get organized with indoor climate controlled storage units, outdoor storage units, and vehicle storage options.
Small Manvin Storage Units
A 5x5 storage unit is great for smaller items like sports gear, craft supplies, instruments, and old toys.
Embrace seasonal storage with a 5x10 storage unit, which can hold bikes, patio furniture, small appliances, and holiday decor.
Medium Manvin Storage Units
Families that need some extra space for a home office or a new nursery can use a 10x10 storage unit as a new home for a bed frame, dresser, bookcase, and armchair.
Large Manvin Storage Units
For the largest hauls, a 10x20 storage unit gives you enough space for up to five rooms of stuff, whether it's for a move or renovation, or the needs of an expanding business.
Climate Controlled Manvin Storage Units
This location offers indoor climate controlled storage units and outdoor storage units with drive-up access.
Manvin Vehicle Storage
With our covered parking spots for cars, RVs, trucks, and boats, theres' something for everyone here at this Manvin Public Storage.
When you're finished storing, head down to Galveston Island, a well loved vacation destination for Texas families for generations. Hit the beach, enjoy the many restaurants, cast your line at the pier, and enjoy Moody Gardens amusement park.
If you're in the mood for something more cosmopolitan, head up to Houston for an Astros game, the Houston Zoo, or the Museum of Fine Arts, Houston.
Use our eRental program to book a contactless move-in today!
We also have plenty of storage units at our County Rd 58 and Highway 6 locations.
At this Manvin Public Storage you'll find:
- 5x5 storage units
- 5x10 storage units
- 5x15 storage units
- 10x10 storage units
- 10x15 storage unit
- 10x20 storage units
- 10x25 storage units
- 10x30 storage units
- Indoor Storage
- Vehicle Storage
- RV Storage
- Climate Controlled Storage
- Electronic keypad entry
- Online Payments
Directions
Directions from the North:From State Hwy 288 S, take the exit toward Arcola/ Manvel. Use the right lane to turn left onto Alvin Sugarland Rd. Turn right, then left. Public Storage will be on your right. Our address is 17512 Hwy 6.Directions from the South:From State Hwy 288 N, take the exit toward Arcola/ Manvel and turn right onto Alvin Sugarland Rd. Turn right, then left. Public Storage will be on your right. Our address is 17512 Hwy 6.Directions from the East:Head west on Morris Ave. Continue onto Alvin Sugarland Rd. Keep right to stay on Alvin Sugarland Rd. Make a U-turn. Turn right, then left. Public Storage will be on your right. Our address is 17512 Hwy 6.Directions from the West:Head east on Hwy 6 S/ Alvin Sugarland Rd. Turn right, then left. Public Storage will be on your right. Our address is 17512 Hwy 6.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 463)
The manager was very patient with me. And always returned my call ,🙏😘👍
Rocky was very helpful.
Danielle was very helpful when I asked for information on a unit she made it a very easy process. Very polite and explained everything clearly.
Danielle was extremely helpful very polite and informative. Thank you for all your help.
Danielle was super helpful and ensured I had all the information I needed to make an informed decision. I feel confident in storing my property at this location. Thank you for going above and beyond!
This location is horrible I had an issue when I moved in, Brandi is not helpful, she did not try and help me with the storage I have. I have the same size storage and paying $60 more than my original charge. I even went all the way to the location in Missouri City and spoke with Mary which she tills me the regional manager would give me a call and that still has not happened. I have called everyday for two wells straight and left voicemail everyday with NO CALL back. I will be going to corporate with this complaint.
Danielle is amazing and extremely professional, I definitely recommend this location , the management is wonderful, very clean and no bugs or ect.
I went to get information about a storage room Danielle walk through the process and information very positive and polite best customer service I ever got in my life we need more people like Danielle in this world
Danielle took great care of us during move in! She assisted us promptly and made upgrading a swift transaction. Great customer service and will continue renting at this location as long as she’s here!!
Danielle was very helpful today. She is the Best ever!!!! 👍
Danielle has been awesome! She is very attentive, professional & hears you out if you have an issue and is quick to resolve it. I would definitely recommend the Manvel location.
My experience at Public Storage in Manvel, TX. was GREAT!!!! Danielle was SUPER DUPER NICE. Need more friendly people like her around. Thanks Danielle ❤️ 😊
Danielle is an exceptional manager who truly stands out with her helpfulness and approachability. Her accessibility and her positive impact significantly enhances the overall experience. Thanks to her, this place is truly worthwhile.
Roxanne and Brandie were very helpful. And the storage unit was clean
Available space was supposed to be downstairs, but when I arrived at the site it was actually upstairs. Apparently this happens quite often. Annoying!
Danielle has been super amazing managing at this property. We have come across a couple difficulties and she is always come to the table with some solutions. I would highly recommend renting at this property.
Danielle in Manvel is amazing she is super helpful and professional. Although I have been on the property awhile under different management and owner public storage and Danielle set the bar!!! she has been the best public storage staff member I have encountered she takes her time to go beyond the measure of great customer service you can definitely tell she loves her job and people . If you rent at this location ask for Danielle she’s top tier customer service .
Danielle briseno was so great and very respectful she helped me with everything and made my life a lot easier and thank you so much for walking me through everything explaininh it better for me to understand I will definitely come back for sure let more people know that you can count on her
I have a climate control unit the AC been out for over 4 months now. I filed a insurance claim because my candle business was stored in there. My soft wax melted and all of my fragrance oil were ruin because of the heat. I live in Texas and the weather is hot so image what the unit is inside. The insurance denied my claim and public storage is still charging me for climate control even though the AC is out. They can't move me to another unit because they don't have that size available. The general manager hasn't contacted me yet. It's been 4 months. This place is trash.
I am a former tenant of Unit #1133 at the Public Storage facility situated at 5959 Alpha Rd, Dallas, TX 75240. I wish to express my significant concerns regarding my recent experience with this establishment.
Having leased the unit for nearly two years, I initially encountered exemplary service from the property manager. However, as time progressed, it became apparent that management had undergone changes. In the weeks leading up to my departure, I made multiple attempts during office hours to visit the location, only to find it consistently unmanned. Despite leaving voicemail messages, my attempts to procure packing materials were unsuccessful, necessitating visits to an alternative Public Storage site.
Upon vacating the unit on June 21st and returning the keys (photographic evidence enclosed), I observed a concerning lapse in security. The lockbox was broken and left unsecured, posing a serious risk for a facility designed to safeguard personal belongings. Despite leaving voicemails expressing my concerns, it took several days for a response confirming my move-out, with assurances of forthcoming documentation that, as of this writing, I have yet to receive.
Regrettably, I recently discovered a charge of $204.00 applied to my account despite no longer utilizing the unit. Following persistent efforts, I finally spoke with a representative who promised a refund, though I remain apprehensive about the execution given the lack of communication regarding my move-out status.
My dissatisfaction extends beyond financial concerns. The lack of responsiveness and security oversight at this Public Storage location reflects poorly on the company's standards. I am eager to resolve this matter promptly and would appreciate direct communication with senior leadership to address these issues and ensure appropriate resolution.
Danielle was such a bubbly person! She was helpful, kind and overall just phenomenal customer service. I would recommend coming, she’ll take care of you.
Brandy was wonderful, made the rental and set up process a breeze :)
Danielle was phenomenal. I’ve been at this location for several years under two different companies. The leadership and assistance Danielle provided was the most I’ve had in years! She is very knowledgeable and offered excellent customer service!
Danielle helped me today with a unit transfer. She was very professional and friendly. Great customer service. I am so glad she was the person that helped me today.
thank you Danielle for your patience and time when I had questions about doing a transfer you made it so simple, I do have to say That this property manager is way better than the last and she's putting in so much more effort to clean this property up and also give excellenct customer service at the same time!!!!!
Spoke with Dawn and she was a tremendous help. Very honest and informative. I was contemplating vacating due to another rate increase however after speaking with her I have decided to stay. I truly appreciated her customer service!
(Bre) Awesome Staff. Has awesome customer service and is always willing to help an go beyond her duties to make sure the customer is satisfied.
Brie was very attentive and made my move in super easy and quick.
I rented a unit online and it was some type of mix up because they put me on the 3rd level but online said 1st floor. So I went to the office and Amelia was very friendly and helpful ,she had me in a first floor unit within minutes. Thanks again Amelia
Amelia was so helpful and through! Above and beyond what was asked!!!
Signup was easy.
Tammy was nice and explained all i needed to know about the storage. Overall, got customer service. Will recommend.
Walked in and was greeted by a female and jackson. He is very kind and knowledgeable of the units and showed me several units. Unit purchased!
Jackson and Tammy
They are a great crew. I recently had to cancel my account for other reasons. Great team here
Even off the clock and after hours Ms Tammy was able to help out awesome awesome worker! 👏🏿👏🏿
I needed my vehicle stored here and everything from booking to the actual drop was easy. Tammy the manager helped with using alternate documentation when I didn’t have everything I needed and Jackson was really helpful with answering all my questions. I would definitely recommend this location for the best experience.
OUTSTANDING Customer Service.. Will definitely use again if required.
I rented online and it was a really easy process took about 10/15 minutes if that. And when I went into the office to get my gate code, Tammy, was such a welcoming presence! She was kind and gave me all the information I needed and great directions to my unit! It was a great experience!
Tammy was an absolute pleasure to work with. Her customer service was stellar. Thanks again.
Tammy is always so very nice and helpful every time I come in. 😁
Very friendly and understanding
Excellent concern for customers 😍
Tammy is awesome! Incredibly friendly & helpful!
Tammy is great to work with and always helpful and friendly. The company name has changed since I started using the facility. She has been a huge help with making sure I had access and the payment was processed. Thank you for yourcourtesy and professionalism!!
Excellent customer service from the tech that signed me up and Ms Tammy for being there when I needed any questions answered. I appreciate it
This storage facility holds high standards property is very well kept and clean. Definitely has a lot to do with Tammy she is A plus rated!! Very professional and a pleasure to talk with. Jackson is doing a good job as well.
Tammy really helped to get me situated in a time of need. Would definitely recommend this location!!
Tammy the manager is awesome !!
Always polite and helpful
Tammy was very People friendly, laughed the entire time, and made it a great experience.....
Outstanding customer service!!!!
Great experience the clerk at the front desk was friendly and polite and great at explaining everything overall good visit
Booked my storage online. 𝑚𝑟𝑠. Tammy was great!
Amazing service very friendly
She is very helpful and friendly to get us settle down real quick.
Tammy Hall was the most helpful and professional person I have ever encountered at any storage facility. She was very helpful in assisting me with my questions. A++ customer service!!
They have great customer service and are very friendly. Thank you Tammy for being so nice and helpful!!
Awesome experience, Tammy was super helpful and very nice!
Tammy is the best! She is always there to help her Customers in anyway she can. Would definitely recommend this Simply self storage to everyone!
First off I wanna say The Manager Tammy is the best! I have been at this same location for over 3 years and she has always been nothing but nice her customer service is always on point she calls to remind me when it’s time to renew or make a payment she’s patient with me because I travel a lot and I forget when to change billing, insurance etc. and instead of her placing a lien or hold on my unit she actually cares she will make that phone call first! Also my trailer is safe. I would definitely recommend this particular simply self storage location Manvel Tx!
Great service
Great experience! Tammy was excellent and took great care of me!
Tammy was great! Thank you for helping me out! Seamless process!
The best customer service!
Tammy was awesome and hands on.
Great place and friendly people working here
I came there with my sister to store some things while she moved. Tammy helped us out and she was amazing!! Super knowledgeable and explained everything we needed to know! Promote her! Thank you Tammy for being so kind and helpful!
Excellent service
Simply Storage is very convenient for my parking and storage. It’s well secured and lighted. With one car at a time access and departure. Tammy and Jennifer are very friendly and helpful and will accommodate all you needs.t but
Tammy Hall has always been amazing to work with, even with transitioning leaving the store. She would be the reason for my return if I had to!
Jennifer is AWESOME!
She knows her business, and very professional.
Excellent service. Definitely look forward to storing here
We needed to find a covered RV space this week and Paula Genzel was extremely helpful and courteous. She found us a spot (just happened to have one open) and the sign-up procedure was easy and fast.
Completing the online application was easy, fast and reliable. Tammy at the office was friendly, knowledgeable and explained the process very well.
Great service, Friendly and professional and went above and beyond to help me! Will be repeat customer!! I recommend this location. Secure and convenient
Tammy was extremely helpful! Definitely recommend over here
Very nice facility. Clean units. Very friendly management. A pleasure doing business with.
Love the employees.Easy to get to and clean.
Ms. Tammy and Ms. Jennifer are very nice and always very helpful and professional. I just love the customer they always provide to me every time we come. Thank you, thank you for the wonderful services.
I have been here since 2016 and so far have no regrets with the staff and service here. Tammy, David and Dylan are always very helpful and wry polite, I really like the convenience and flexibility they provide whenever I am on site. They make me feel like family whenever I come to the office or run into them elsewhere on site. I think they are all doing a fabulous job running this facility. Keep up the good work.
Tammy was so sweet and friendly.
Tammy hall was very helpful in walking me to the steps to aquire my unit
Very Helpful and informative! I will definitely encourage you to rent from here!
Great facility and customer service provided by Tammy!
Tammy is super helpful and is always willing to assist me whenever I need it.
A deserved 5-stars!
Both Tammy and Jennifer were kind and patient when it came to my endless questions lol.
Besides that, and compared to other facilities, their storage units are on the cheaper end, while having TOP security!
Overall, I’m happy that I stumbled upon this facility. 👍🏾
Tammy and Jennifer was so helpful and pleasant The storage is very clean No need for exterminating or repellents. Had all sizes to accommodate each need.
Thanks so much for what you do.
Tammy and Jennifer was fantastic would recommend left with a 😊
I have been using this facility off and on for years. Tammy and Jennifer are always upbeat, informative, and patient. I live 2 towns away and prefer to use this facility for their outstanding customer service and willingness to help. They deserve bonuses, raises, corporate acknowledgement, etc.
Good job
Things have changed a bit here at now Simply Storage formerly Cube smart, but what hasn't changed is the great customer service here at Simply Storage from Tammy Hall and accosiates, I store my vehicles here with confidence that they will be safe and looked after well.
Nice people here great pricing
Friendly staff. Tammy and Jennifer very helpful.
The service is so excellent so grateful to be a part of the team,Miss Tammy is so awesome !!!!!!!!
Dexter (trainee), Jennifer, and Tammy (store manager) were very helpful, kind, informative, and genuinely a very nice welcome to Houston, Texas for us. Thank you so much!
Ever body was great!!!!!
Simply self storage are the best always happy and great customer service . Dexter took care of me with no problems
Amazing and caring service by Jennifer Haptonstall. Very helpful and outgoing to get me the best service and unit for my need.
Tammy is the absolute best! Always happy and ready to help out! Awesome!
I paid my bill on 10/13/2022 and here it is 10/29/2022 android lock to lock me out of my unit is still on my unit I think they should pay me back late fees because I would never be able to get in my unit for over half month
Tammy was great and very professional
Tammy and Dextar gave the best customer service ever.
Dexter was very helpful
I love my Simply Storage!! They are always friendly, professional and ready help with whatever you need.
The general manager, Tamny is so awesome, whenever I speak to her I can hear the smile in her voice. Great, secure place to store almost anything!!
Tammy is amazing. She runs a top notch business and I would highly recommend.
Good service is friendly
Jennifer was very helpful and accommodating!
I bought supplies from this location a while ago. The facility was clean and the staff was helpful in assisting me. Thank you for all of your help Tammy and Jennifer.
A very safe, clean workplace to be around, lots of friendly faces that are always helpful.
Great place store.
Great place to rent a storage, very safe
Tammy and Jenifer are the greatest. Great place to store your valuables
Very good, always in order, good security, they keep everything clean, very, very well 👍🏽
Wonderful place to put storage. Tammy was real kind and helpful and even stayed late to help me out. Would definitely recommend to anybody.
If I could give this place 50 stars, I would. I rented a secure parking spot for my bobtail here. I heard so many wonderful things about Ms. Tammy and finally got to meet her in person and find out ALL of them were true. I completed my paperwork with Ms. Jennifer and she was friendly and professional as well. They don't have space for a 53ft trailer so I don't know how long I will stay but for now, it's perfect. I love the app for gate access, which saves me a couple climbs in and out of the truck! 😁
Easy to rent and pleasant staff. Jennifer has been great
Tammy was awesome and patient. The storage place is clean and seems secure. Happy I found it.
I am thankful for the staff at Simply Self Storage and the cleanliness of the property. I really appreciate Tammy and her service attitude. She is always smiling and very courteous.
Best storage unit ever clean property nice people good location
Tammy made my experience so much smoother, and delivered good service with a smile.
Amy is the best.. she makes me feel super comfortable and her personality is very kind and polite don’t won’t to be on her bad side. Love it!
Tammy & Jennifer are the best! Really flexible with auction buyers
Tammy and Jennifer are awesome! Best customer service ever.
She was very happy and friendly and a Joy to visit with
The staff Jennifer and Tammy was very very helpful. And friendly...thanks staff
I just want to say i love this location. it's very close to me and easy to get too when i need to do so. the two lady's Ms. Tammy and Ms. Jennifer are so nice and very helpful when i need things done. they are very kind and always have a smile on they face when I walk in.
Tammy and Jennifer were great. I would definitely recommend this facility.
This has been a pleasant experience online and in person at check in. Hassle free and great service provided by Jennifer.
I store at another simply storage stop at this store to make my payment and Jennifer was very helpful and saved me driving time so helpful. Thks Jennifer.
Great to work Tammy just a pleasant and professional attitude.
Tammy was a great help and has a great attitude.
Tammy was so great professional and very informative. Even took the time to show me how to use the app.
Tammy and Jennifer are a great management team.
Price, location and customer service very good. Thanks 👍
Tammy was so nice and super helpful with everything. So glad they found new management for that place!
Tammy has been very kind and helpful since we have used this facility. Will be back next time we need to store stuffs.
Tammy is a great store manager and very helpful!
Tammy and Jennifer where spectacular and super energetic and super informative
Sincerely
Abe G.
Tammy is awesome and very helpful she makes this place amazing
Great customer service. Tammy and Jennifer are awesome
Tammy and Jennifer are very professional and knowledgeable this location is great.
Tammy is the best!!! Very secure place!
Tammy are excellent managers and this location is perfect for me and my husband.
Excellent customer service.
SSS in Manuel has been a Jewel for me since 2019. Thanks to great customer service from Mrs.Tammy. Mrs. Jennifer & Miss Debbie. Great customer service is the reason l am still a customer.
Tammy and Jennifer was very Helpful to me today THANKS.
I needed a place to store some equipment and this was the closest and best option. The manager is very attentive and professional, I even one time didn’t lock my unit correctly and got a call from her letting me know. I was so appreciative over her attention to detail. By far the best storage manager I’ve dealt with.
The only thing I would change is that electricity outlets at the units would be great for some things I wanted to do when I was at the unit.
Very high respectful Ms Tammy is very help full
Excellent customer service!
Excellent facility!
Love Tammy she was so helpful.
Jennifer and Tammy I give them 5 stars for Excellent service And great personality.
If your in manvel texas and you need a place to store you items this is the storage you will feel and see how secure your stuff will be. The storage manager tammy is constantly driving around the entire unit and if she shes something thats unusual believe me she will be on you. If shes not there Jenifer is also great .
P.S if you happen to need help loading and unloading your household goods they will help you get labor for you .
I really recommend simply self storage.
Stored here for years, finally clearing out some space and moving out. Thanks Tammy for all of your help!
Service was good with Tammy and Jennifer. Very knowledgeable
Excelente costumer device very gree
Tammy and Jennifer did a great job! So very helpful!!!
Was pleased to meet Ms Tammie the manager there! She was a big big help. Extremely friendly while my moving crew and myself did some unloading for a customer there. Great lady!
Very nice and professional…
Tammy was really nice
Love this place
I advise anyone who is looking for storage, look elsewhere please. This location has the worst possible level of customer service and should be avoided like the plague.
We have several units in this site, on May 28th 2022 we signed our notice to vacate and we were given our move out ticket; however, we were charged for the month of June for the unit that we closed. We contacted the site office, talked to someone that referred us to Jennifer the new site manager, she said they were having issues with their system but she will email the site director to approve a refund. We waited a week, called again and it was the same story, we asked for the site director phone number, David, and they said he is not receiving calls on his phone number, we asked for Corporate number and Jennifer gave me a Sales department number which proceed to give the real Corporate number, it's been 4 weeks since we've been dealing with this refund situation and still no answer from anyone. If we don't get our refund I'll cancel my other unit and take my business somewhere else.
I ran into SO MANY issues starting with the online check in (corporate’s fault) and once finally being able to speak to Lorrie at the actual location she was great. She stayed late to help me get in since the gate was not working. Once finally in, they had the unit locked. Thankfully she was still there and helped us AGAIN. She’s great and helped us overcome all issues.
Dawn was extremely helpful and displayed hospitality not typically seen among businesses.
Lori was very kind and very helpful. She was fast and efficient and got us in and out. Thank You for the great customer service
Professional team; fast service. Got the same I need. Thanks to the help of Lori.
Very friendly & knowledgeable staff!
I upgraded to a larger unit and David was very helpful, informative, polite and respectful. Everyone at the Manvel location has given great service and are knowledgeable of the site.
Was willing to meet within 10 minutes of placing a reservation, very friendly, willing to go above and beyond.
Tammy Hall y Lori Holley fueron muy serviciales y rápidas. Estábamos buscando una unidad de almacenamiento y nos mostraron nuestras opciones. ¡Super bono fue 1 mes gratis!
I have been a customer here since 2017. Tammy has always been very friendly and helpful. I know my things are safe with her as manager. She is an asset to your company. I live in Florida.
Went in today to purchase some moving boxes and received great customer service. It was Lori's first day on the job, but one would never know it. She was very nice and knowledgable and even helped me carry my boxes to my car. Thank you so much for making a potential stressful situation calm and satisfying.
Great place to store your things, and customer service is great 👍
Loved the contactless online set-up! I was able to select the unit my family needed for moving, paid, and submitted my ID in under 10 minutes! I love the app as well! The owner is soooooo sweet and really loves her customers. Manvel PD is close and responds to any potential theft calls so your stuff will be protected! This is THE storage unit if you want your stuff protected and want to skip all the annoying admin set-up.
Great place and wonderful people. Tammy and David have fantastic Customer Service.
Simply crooks! DO NOT use these people! I originally had a contract with Cubesmart. The first time I get any information from these people is a letter of demand notifying me they would be auctioning my locker.
If you currently utilize these people for storage I recommend you seek other options.
Simply self storage....more like Simply Crooks.
We have been renting a storage unit at this location for over 6 years. Tammy and the office staff have always been very helpful and understanding. The recent acquisition of this facility by Simply Self Storage appears to have been a good move with some upgraded security measures which we sincerely appreciate.
Wonderful staff. Very friendly.
Tammy and David are a great asset to the company. They went above and beyond to make the process smoothly. In this industry no one goes an extra miles but those two found a way to do it with a smile. I will always go back to this location when I am in the Houston TX area for a storage or parking for my trucks or trailer.
David Kelly was very helpful and polite. Came in to rent a storage unit and it was quick and easy!
Great location for a RV. Easy in, easy out. Great customer service.
Very smooth renting process and I was treated so well. Super nice and professional staff. Tammy the manager, is a value added employee and should be recognized for her knowledge and costumer service.
E'rethang smooth 💯
David and Tammy were very helpful and informative.
Excellent customer service! I have been renting a spot for my RV that was much bigger than I needed. Tammy and David found me a spot that better fit my RV and was much cheaper. I have been storing my RV at this location and the facility has changed ownership twice. Simply Self Storage has made several very good upgrades. A caring company!
Thank you, Tammy and David! Great customer service! They both were very efficient and friendly through out our rental time with Simply Storage! 🙂
Place is a safe place to keep your truck. Manger Tammy is always walking at night on facility
Love this location the staff is wonderful very helpful and kind if I have any questions or anything they are always there.
Ms.Tammy was the greatest. Very professional easy going helpful great personality. I will definitely recommend this place.