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Public Storage Self-Storage Units at 2430 Highway 287 N, Mansfield, TX
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 20/mo
Small 5'x5'- climate controlled
- upstairs access via elevator
$ 20 /mo $ 28Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 23/mo
Small 5'x5'- climate controlled
- inside unit
- 1st floor
$ 23 /mo $ 33Best Price Label+ one-time $29 admin fee
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Advanced Security Features
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5'x5'Online only price$ 23/mo
Small 5'x5'- climate controlled
- inside unit
- 1st floor
$ 23 /mo $ 30Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 29/mo
Small 5'x10'- climate controlled
- upstairs access via elevator
$ 29 /mo $ 40Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 29/mo
Small 5'x10'- climate controlled
- upstairs access via elevator
$ 29 /mo $ 41Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 31/mo
Small 10'x5'- outside unit
- drive-up access
$ 31 /mo $ 41Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 38/mo
Small 5'x10'- climate controlled
- inside unit
- 1st floor
$ 38 /mo $ 51Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 55/mo
Medium 10'x10'- climate controlled
- upstairs access via elevator
$ 55 /mo $ 77Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 80/mo
Large 10'x15'- climate controlled
- upstairs access via elevator
$ 80 /mo $ 107Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 107/mo
Large 10'x20'- outside unit
- drive-up access
$ 107 /mo $ 142Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 110/mo
Large 10'x15'- climate controlled
- inside unit
- 1st floor
$ 110 /mo $ 147Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 115/mo
Large 10'x20'- climate controlled
- inside unit
- 1st floor
$ 115 /mo $ 153Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
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Mansfield Climate Controlled Storage Near U.S. 287
Storage units in Mansfield are located along the frontage road of U.S. 387 near Callender Road not far north of Highway 157 or south of I-20. Indoor climate controlled storage units and outdoor units with drive-up access are available in a wide variety of useful sizes. Just look for our Public Storage Orange rollup doors for cheap storage not far from Joe Pool Lake.
Golfing enthusiasts can tuck away clubs in a 5x5 storage unit after a round at nearby Tierra Verde Golf Club. The public course boasts on its website that it's the first in Texas and the first municipal course on the planet to earn Audubon Signature Sanctuary status. Mansfield National is just 7 miles from the storage facility if that's your preferred fairways.
Roberta Tipps and Nancy Neal Elementary School families looking to declutter can store recreational gear in a 5x10 storage unit for play at Katherine Rose Memorial or Lynn Creek Linear parks. Behind the athletic equipment, hiking poles and boots, fishing tackle, kites, pool noodles and picnic gear, stow your holiday decor and off-season clothing.
The Landing at Mansfield residents and others sharing an apartment nearby can store duplicate furniture in a 10x10 storage unit, including couches, coffee tables, dining sets and extra kitchen things. This storage rental is a great size if you are downsizing. Store furniture, decor, lamps and clothing while you take your time deciding what to keep.
An outdoor 10x15 storage unit is ideal for stowing long canoes, kayaks and standup paddleboards because the drive-up access makes it easy to load and unload for paddling excursions to Joe Pool Lake. There will be plenty of room for camping and fishing gear along with your oars and paddles.
Homeowners around Summit High School or Legacy High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit or six rooms in a 10x25 storage unit. If you are in-between residences, these large storage rentals can hold the contents of a three-bedroom home while you house hunt for your new place in Mansfield.
Mansfield is about 12 miles from Arlington's pro-sports venues and 17 miles from downtown Fort Worth's big-city action. Or better yet, stay home for a day outdoors in local parks and an evening at Farr Best Theater. Established in 1917 and still going strong, Mansfield's gem of a theater is on the National Register of Historic Places.
Mansfield Public Storage has indoor and outdoor solutions to a wide range of storage needs.
At this Mansfield Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 344)
Christina is an amazing manager 🙂 the property is very clean and smells are gone you can tell she really cares about her property 🤩 Great job Christina.
Christina was very helpful and got me the unit I needed.
Christina was truly amazing. She went above and beyond to really help my family!!!! Thank you so much for Christina as she exemplifies excellent customer service.
Mark customer service is A1! I help me find the right strong with the right price. I would definitely recommend this strong unit.
Christina was absolutely amazing. The property is very secure and clean. I would definitely recommend!
Christina was very helpful in locating the perfect size unit. The overall process went very smooth. Thank you Mansfield Public Storage.
Christina is Amazing !!! Thank you
Christina is awesome and so helpful! Love this place.
Great customer service and clean restrooms.
2430 hwy 287 North Mansfield I want to give praise kudos to Christina she went above an beyond to assist me . Ine employee did something he wasnt suppose to do an Christina contacted her district manager he told her to take care of me since it was another employees fault for giving me the wrong information thank you Christina you are the best
Christina has been so helpful since my first visit at Public Storage. Her customer service is great and she is always willing to help. Thank you Christina.
You guys rock!!!
Amazing service Christina!!
Christina was awesome today! I had made a decision to close my storage because of costs and she was able to find me a better room and better deal and cheaper and so I was able to stay there and continue to use the storage. Thank you Christina for understanding and for making my day! Keep up the good work and the good heart!
Christina has been very helpful from the beginning of my move in. She always looks out every month for anything I may need. Anytime I had questions she went above and beyond to assist with whatever I may need. She is always friendly when seeing her in person on the property.
Thank you to the Mansfield storage.
We are pleased with Christina who patrols the units to ensure they are clean and unkept! She keeps us renting!!!
Christina was extremely friendly and professional. She had a great attitude through the entire process.
Brittany and Christina at the 2430 Hwy 287 Mansfield location are very nice and professional. I like the facility as well. I’ve been storing my items there for over 5 years and have no complaints so far. My family and I even drive past the newer Public Storage in Mansfield to get to this one. We were going to move to that one for convenience but quickly changed our mind once we got there.
Brittany was great and went the extra mile to help.
Christina was so helpful with the entire process!! I’ve held this storage space for two years and haven’t had any complaints!
Brittany at Public storage Mansfield store 29243 was extremely helpful with me understanding everything and what I needed! She was bubbly and very sweet! Definitely 5 stars for her. Public storage is lucky to have her as the face of this company! Best experience 🌟 🌟 🌟 🌟 🌟
I this place is amazing
Christina is amazing she helped me out so much and she got me a great deal
Christina and the staff were great!
Christina was very friendly and has great customer service.
Christina was super helpful and accommodating.
Great service .. timely follow up. She made a stressful time much easier.
Christina was very pleasant and helpful
Christina and Brittany are AMAZING!
Christina is great! Thanks for your assistance!
The place smells clean and office staff helpful.
Christina was super nice & very helpful. She got me taken care of with no push back. Keep doing great job . Thank you doing everything you could to resolve my issues and concerns
Employee was making rounds while myself and guests of mine, were on the premesis. Christina came to our area with very politeness. My guest was surprised employees moved around the property frequently. Five stars if you asked me.
Christina is absolutely fabulous and she was super helpful. One of the greatest experiences I’ve had since moving here!
STAY AWAY!!!! Not secure at all, my storage locker was broken into (as well as others) and they were of no help, basically told me i was out of luck and refused to share any security footage which makes me think it wasn't even working. Security door was broken for months and management were non-existent... rent elsewhere.
The damn elevators are always down and we’re on the third floor! And the cost of our unit more than doubled in the last month. The manager offered to give us a code to take the stairs. Right, I want to climb three stories of stairs carrying stuff down one at a time because I can’t use a cart, and it’s 100 degrees outside
Christina was so amazing to me and my husband at Public Storage. I recommend everyone to do business with her .
Christina was very nice and helpful when I was checking out. I have been a customer for a couple of years now but had to leave to due to the increase in pricing. Also a couple of reviews mention rats. As I was moving out did see some rat droppings so just be aware of that!
Christina did an awesome job giving me information
I need about my storage unit. She is super nice and very helpful.
The manager of the store is a very spiteful and hateful woman I moved out on time before the 1st I happened to help a lady move her stuff out to the front of the building before 9:00 p.m. so she wouldn't get locked out before she got her stuff out and this hag charged me a clean up fee for somebody else's stuff so you don't want to rent from this place. public storage in general are very nasty people so yeah don't waste your time or your money on this lefty. Plus they have a bad rodent problem ewwwwww
Brittney and Christiana were super helpful and accommodating at the front desk! Would recommend renting space from here.
Christina and Brittany provided great customer when I needed help with my account. They helped me without any hesitation. It’s the little things that count.
good afternoon I just want to thank you for your Customer Service with kristina. She was absolutely awesome with the items that I needed to discuss with her which could’ve been you know a problem but she worked it out smoothly and timely and she’s an awesome young lady. I appreciate her and have a great day again make sure Miss kristina gets my great thank you.
Great property. Very large one. Great customer service
Christina was awesome when I needed her the most during a tough time. Great customer service!
Christina took great care of me she deserves a bonus!!
I love this facility! It's, clean and safe, and the Public Storage Staff, Christina & Brittany ROCK! Their courteousness and professionalism is excellence at its best!
Best place to buy an auction and best customer service.
We where having so many problems with our reservation online. But when we came to the property Brittany was such a big Blessing and and tremendous help! She really really knew the system well and communicated our options Thoroughly! Great location
Brittany excellent service very friendly and efficient service. I highly recommend this location and talk to her.
Christina is so amazing and helped me out!!! Got a unit on the day I needed it! Thank heavens!!
Property is looking and smelling better. Great job Christina.
Clean!
Christina went above and beyond to assist me. I got in a really bad wreck and she stayed in communication with me and made sure I did not lose my storage unit. She’s always helpful every time I call she ensures I’m taking care of.
Christina,
Was awesome that day... customer service was outstanding. Because of her we will continue to do business there. Great job!!
Christina was so very helpful and knowledgeable. She will be the reason I continue to use public storage. Highly recommend!!
Christina is the absolute best person there. She always helps me when I need the help and is by far the nicest employee there!
They have been great! It’s always so clean and smells nice when I go upstairs to my unit. And there’s always carts readily available to me and reasonably priced.
Brittany D was super helpful n sweet
Christina is awesome and so helpful
Christina is always very friendly and very patient.
Brittney and Christina were both awesome and made the process so easy and smooth. Thank you!
The most professional and knowledgeable property managers I've had the pleasure to meet and work with. The best place anywhere around to secure your things. Christina is the property manager. Won't find anyone better to trust your things with.!! Great place! Great people!!
Love this place. Always clean, lots of carts, clean bathrooms and extremely friendly. Highly recommend!!
Christina, the property manager at the Public Storage at 2430 Highway 287 N, Mansfield, TX., has the cleanest property I have ever visited. The building was refreshing and well-maintained. Her positive attitude and professionalism are rare characteristics within the customer service industry, so keep up the excellent work, Christina; the condition of your property shows that you care about doing your best. Thanks for all your help!
V/r,
Anthony Wilson
Christina was Very nice and friendly. Very professional and informative.
They’re all nice and helped us with what to do.
Christina was so nice to us!
Can never talk to someone in person and when you finally do they’re very rude. Terrible customer service. Also I did the discount they are offering and by the next month my rent shoots up and almost doubles. The $88 deal was good for only 1 month. Scam!
Christina was super friendly and very helpful. Highly reccommend.
Love the facility! It is safe and Secure. I absolutely love how Christina keeps it so clean!! Love her! She always puts a smile on my family’s faces. Keep up the good work and hope Christina enjoyed her “birthday week”! ☺️
She did excellent job, very professional and very friendly 👏
Roof leaked and destroyed are $300.00 chest. They did Nothing.
Cockroaches, dead rats, everywhere. The fees go up every month. christina is a terrible manager. This warehouse is constantly in a state of neglect. Of course it's very convenient when you pay.
Great staff! They are willing to work with you. I really appreciate the staff.
she was pretty helpful.Cant complain
Absolutely love Christina! Been a customer for years. Yea there were rats. But they’re doing their due diligence on cleaning and getting it under control. Customer service is great. Carts in the lobby are always available. Bathrooms always available and clean. Climate controlled hallways are always clean
Would NOT recommend. Only had my items in their INDOOR unit for 7 months and my items are ruined by RATS! I have never had this issues with storage units in the past and you would think for the amount they charge monthly it would be better well kept. Take your money elsewhere.
Just bought a house & now we are out additional money to replace furniture that we should NOT be out.
RATS
THEY HAVE RATS
DO NOT RENT HERE IF YOU LIKE YOUR STUFF
RATS RATS RATS
I have reported this issue to the office before about rats being INSIDE the units & 5/6 months later they still have rats!!! I would do not recommend them at all!!!!!! My stuff is covered in rat pee & poop! I am thankfully moving my stuff out this month!!! I pay so much money for an inside unit this is ridiculous!
Chris was efficient and knowledgeable on the rental process. She made everything much easier than I expected.
Christina was great 🔥🔥🔥
Christina and Brittany were an amazing help today! Both were very knowledgeable and consistent to my needs. Well cleaned property and easy accessible.
Brittany is super friendly always helpful! :)
I’ve been a customer of Public Storage for 15 years and Christina is the most helpful and patient employee I have worked with. She made the process of moving storage units painless and understood my needs. Thank you, Christina for all your help!!!
good customer service clean property !
I've had my things here since 2019. I've checked on it over the years, there were no problems. It had been a few months since I last checked in it. I go in today to move somethings out of it....there was rat feces and urine all over my things. I went to the office to talk to the manager, she stated that there was an issue with rodents and bc I didn't have their insurance there wasn't anything she could do about my possessions being damaged. I called corporate, and will report them to whoever else I need too. This is not right! They knew about this problem and did not make the tenants aware. DO NOT RENT HERE!
I’m very satisfied with the service I received from public storage very clean facility and, very nice ladies in the office and helpful too I will be renting again in the future , thank you
This place has had a turn around from before. It looks better and I like the new DM he is really trying to get things under control.
Christina has great customer service and explains with detail. She does great with what she loves to do.
Super helpful! Answered all of my questions. Thanks!
This place is infested with rats!!! Droppings ans urine everywhere! If i could give this place negative stars I would. Have been left on hold for weeks. I travel for work so I don't have time to meet in person. I have had this unit for years. My belongings are ruined!!!
This place deserves negative stars. The facility is crawling with rats and ruined all my mom’s furniture and clothes!!! On top of that, the lady at the front dismissed it and locked herself in the office. If you care about your stuff, please stay far away!!!!
Quick service, clean facility, & lower rate than expected. Thank you!
Great experience. Very professional and helpful manager Ms. Christina was awesome
Great customer service thanks to Christina! Thank you for your all of your help.
Thanks,
Amber
This storage facility is beyond horrible, they are constantly having break in’s and rodent Infestation. Management has done nothing to correct this issue since July 2023. I have tried to discuss these issues with the district mgr, but he never answers his phone or returns voicemails. We pay high monthly rates for climate control and the place is trashed, literally!!! Bathroom’s are nasty, trash left for weeks and uncontrolled rodent infestation. Please investigate before renting here. By the way they don’t have camera inside or they don’t work, heard two different stories from personnel.
I hate this place. They only care about money, not the the customer. They've gone up on my storage 3x. If I'm appealing the increase multiple times why would you continuously keep going up? They've bought all the storage around town to control the industry. If you can go further out and rent somewhere else, please for the sake of your pockets go elsewhere! To add insult to injury, There's never anyone in the office🤔🤔🤔
They have had an infestation of rats! I have two large units and droppings and a dead rat in one building! It is the climate controlled unit. The moving company said it was unbelievable! Moving things into a new home and going to have to disinfect and clean everything! Staff and manager don’t care!
The property manager Christina and Brittney were so helpful and nice I’m so blessed that they were here to help me!
The lady Christina was very helpfull and solved all my moving needs she is awsome
My storage was broken into I bought the insurance cause they said it would cover my property but it doesn't cover everything I been in contact with the police but they are not cooperating with the police very terrible experience think twice before having q storage here
Great job
Looking so much better!
I have rented here for about 5 years and it was an awesome place, I’ve seen a few things and changes going on that I was very displeased with BUT EVERY SINCE CHRISTINA ARRIVED THIS PLACE SMELL BETTER, CLEANER AND THE ISSUES I HAD CONCERNS ABOUT WERE FIXED IMMEDIATELY, SHE GOT RIGHT TO WORK AT THIS PROPERTY HERE IN MANSFIELD TX ON 287, 5 Stars from me!
Property is looking so much better and very clean.
New supposed Mgr is extremely unfriendly. She manages a Storage place and acts like she's a Partner in a Law Firm.
This property has a new manager and she really seems to be on top of things.
DON'T RENT HERE, YOUR STUFF WILL BE RUINED. I just cleaned out my unit. I've had my unit since 2018, but since 2020, this location has been going downhill. At first, I really just noticed that the way this location/the company was being run was getting worse. Slowly more strict and stingy on things like bathrooms, trashcans, accessibility, etc. I've struggled to get a hold of someone actually working at this location many times. I'm not sure if that's an owner issue or a company issue, but either way, I didn't like it. Yesterday, as we cleaned out our unit, we discovered that rodents had completely destroyed most of the stuff. At least a dozen rodent corpses in the unit and everything was covered in dropping and my unit reaked. The entire place is developing a smell. Talked with another tenant, and they said they noticed the smell and rodents. Their unit was on the other side of that floor. I'm pretty sure the entire place is infested.
I am appalled at the employees and how this facility treats it’s customers. I have been there all week in a desperate attempt to get my GF’s things out of her unit. I am a disabled vet with multiple medical issues including IBS. Under Ally’s Law, which the State of Texas had adopted they REQUIRED TO PROVIDE ACCESS TO BATHROOMS for people like me. I asked for it to be unlocked and this is how I found it. No soap, no toilet paper, and dirty underwear and trash all over the floor. They can use the excuse it was locked, but the trash on the water fountain has been there for at least 3 days. I urge management to check the Cameras to verify. Only today did I see a employee clean up with a cart. Which was after I called Corporate Customer Service to complain. They assured me they would be contacting the district manager to make them aware of the situation. Not surprised there are roaches and rodents when the facility is unsanitary. If OSHA or the Health Department was to inspect it would probably be shut down. I waited for an employee to show up and he unlocked the bathroom and gave toilet paper. However, there was no soap and clearly the facility has supplies as he pulled it out of the janitor closet. It is a clear case of lazy employees and lack of managers performing their job. I would fire the manager and district manager because clearly they are not supervising their employees or the facility as our money is paying outrageous prices for. To my veteran friends 1000% go elsewhere.
I’ve been loyal to Public Storage for years for my business when I first started I was paying 56 a month for a 5x5, I upgraded to a 10x10 soon after that and I believe the starting rate was $86 and now I’m paying $187 for a 10x10 ???? Yeah… BYE! I have seen sooooo many roaches in this place and when I need to use the restroom why can’t I? They have locked the restrooms FOR YEARS! When I went to the office the lady told me they can’t afford toilet paper or soap that’s why they can’t unlock the restrooms! I’m disgusted at this point and been disgusted. I’m moving out this week and I thank god I found some where WAY cheaper, y’all should be ASHAMED! I’m paying less for a 10x20 somewhere else now than the 10x10 at public storage. Good bye to yalls roach infestation
No comment… smh
Since Google doesn't allow negative star reviews, I was forced to give this place 1 star. Let me tell you, that is far more than they deserve!
We rented a unit for two years from Public Storage on 287 in Mansfield, TX. Upstairs 3rd floor, temperature controlled. Pricy, but worth it to protect our things. Or so we believed. We were wrong. I cannot even tell you how shocked and disappointed we were when we opened that door to find rat feces and chewed damages on our leather couch and antique furniture! Ugh!
Yes, we carried their insurance all those months. Haha, what a joke! Read your policy carefully folks, you're only covered for "$250 - $100 deductable", so that's $150 no matter how much damage there is!
I don't even know what to say. Our things are messed up and aren't going to be repaired or replaced. We in good faith entrusted our belongings to Public Storage, paying far more than we would have had to in a ground floor, regular unit much closer to home. I will never use or recommend Public Storage to anyone, they sure let us down, don't let this happen to you!
Yall I've had my storage unit for years. I visit it on a regular. This time I found mold there was mold all over everything. We had to throw away practically everything including brand new luggage sets. I have a camera set up in a different storage unit so please spray something on that way again. Also, its a climate controlled environment yall never going to use the Ac. ? You have it set at 90?!
Then to find out you're going to just keep raising the rent. They say they have no control so thats no help.
Also when comparing prices when is it much more expensive on android then an iphone?
They are always going up on their prices even if you are loyal customer. Every couple of months expect a rate increase and to have to move your things from storage to storage to get a decent rate. They take more pride in getting new customers than keeping the ones they have.
Customer for 2 years, and in that time the storage space price has been increased almost 100%. Ridiculous. Find somewhere else
Don't store here- take your stuff 10 min down the road to the 1743 Commerce location.
You cannot guarantee there will be some in the office to assist you. If there is not someone, there is NO ONE to call to get help. You have a high chance of a door, elevator, or a sensor being broken. If you have a movers waiting on you, you are just s*@t out of luck.
No one will return your call, or your online chat request for help. We found a dead rat as soon as we opened our door.
Pro tip- if you absolutely need to store at this location, call the Commerce location (or stop by) to see if they can help you.
(I gave management several weeks to reply to my requests for help before posting this- no one ever contacted me)
If I could give zero stars I would. The property manager here is a joke. I got a promotion and paid the fees and admin. They then tried to charge my card again on the first. I hadn’t even had the unit for 1/2a month. I went to the property various times and called/left messages with no response. When I went in the girl had zero customer service skills, was on a personal call and then started to talk over me. No one is EVER at this property and do not return calls.
I tried to reserve my unit online but they wanted to charge me all these extra fees so I scheduled an appointment to go to the location in person. On the day of my appointment, I was running late. So, I called them and told them what time I would actually be there and the representative said "ok." When I arrived on site, no one was there. I assumed they were on the property so I waited... For 40 MINUTES!! No one ever came back to the office. Several ppl also came and sat in the parking lot. Some needing to pay their rent, some new move ins... No one received the help they needed. I still don't have a storage unit.
Do not recommend. 💩company to rent storage units from.
Never got one month for free. Rate increase 30 percent after only 3 months. Beware !!!!
Brian helped me out and showed me around
Brian was very helpful
Robin and Carlotta were very helpful and friendly, assisted me with all my questions and concerns about renting.
Got all the information I needed from Robin about transferring! She was awesome!
The property manager and district manager won’t look at the cameras to see who was using a storage unit under my daughters name(Emalee)They continue to charge her even though she never used the unit.They allowed someone else to store their belongings there under my daughters name.We have asked several times for this to be resolved.And,yet still today they haven’t done anything except for lie,try to cover up their mistake.Those cameras are there for a reason.Use them to do the job there meant to do.Rather than do that it’s easier for them to use a 20 yr old,try to manipulate her into paying for a unit with items that aren’t hers! How can you run a business,not follow through with getting to the bottom of this issue?Then the property manager acts as if she has no clue as to why we’re upset🙄Well who wouldn’t be upset with having to pay someone else’s balance?Very upset with how this has been handled.Wish I could give 0 stars because that’s what this property deserves.
First time getting a storage super nice and explained everything to me thank you Robin
This is my favorite location! Robin is such a helpful, sweet and hardworker!
Public Storage Sinks. When I first Paid them and I had AUTO PAY.They over Charged My Card and would Not give my money back to the card instead they put the money on my rental. Now. I paid $55 on Oct 6 for my Storage and the App didn't work. So now they want me to pay $100. I have been calling this location for days and 6 or 7 times NO One Answers and IF I go up there There IS No One there. I have on the chat and they didn't help me.
Unit has been vacated since 9-25-2022 yet I’m still receiving a bill for my unit. Unit was empty and left open all locks were off and is in my possession yet I received a call someone not vacating the unit and probably somebody else has moved their stuff into the unit. Timely lock checks also left numerous voicemails about unit being empty with door left up no locks same day I vacated the unit called property manager to advise still received no call back from property manager confirming or denying unit was vacated. Location is going down the drain. DONT RENT HERE.
Also reached out to DM Bertha and no response from her either as usual.
Good place to store, prices high
Robin did a great job helping me today she seen me struggling to get something out of my unit and came right over to help. Several cars passed me by without even asking if I needed help. Being an older lady you would think these men would of helped but no. Not one! But Robin sure did. If you want to rent a unit and want to have a great property manager for your location this is the place. I will be recommending all of my family and friends to this property.
Let me just say this Robin is amazing and very knowledgeable. She went above and beyond ti help us with our storage. Which I know with my thousand questions for her never once did she get frustrated. She is the sweetest. I definitely recommend this property. It is very clean and well kept. Convenient location. Thanks again Robin we need more people like you in this world.
Thanks to Robin for all of her help and information today!
The gentleman behind the counter was excellent very helpful polite. Knew his stuff. Mr.Les was a 10(great)
Always clean...
Great climate control storage. Clean units, tons of security. Very secure.
Terrible experience ! Reserved a storage 3 weeks in advance, went to see the space it was fine. Was called 10 times to confirm everything yet I to my storage the day of to be told that there’s a sprinkler issue and that I can’t have it, instead I can either get a second floor unit or pay more for a different one. Absolutely dissatisfied and disappointed. No kind of customer service, and horrible communication. Unbelievable.
This place is AWESOME or shall I say something else.
Great place. Helpful staff. Very clean and very secure. Entrance to the facility was somewhat difficult to find. The entrance is on the access road to 287.
We had awesome customer service from Robin. Such a lovely young lady. She helped us find a space n set it all up for us!! Public Storage I hope y’all know you have an amazing employee!!
I have used Public Storage for most of the last 12 years and this has by far been my worst experience ever. The facility is clean, well lit and probably as nice a storage facility as you can get but there is some sort of issue with water/sprinkler system; if you are on the first floor your belongings will stink, not just smell but STINK. Again 12 years and not once have my belongings smelled. The main reason for this review is because it took about 6 phone calls, 3 in person visits and the comment “ he doesn’t want me to come up there” to even get one return phone call but they can call me PROMPTLY when I lost my debit card and forgot my autopay would be declined and the only take exact change. If you need a space, do not take first floor. I run a business, so I completely get they do too but when you pay $125+ dollars for precious items they could at least give you a return items and fix the issue or communicate a plan or simply that they don’t want to or won’t.
Indoor units are well maintained.
Nice clean restrooms at each level.
Customer service horrible 😫 I would not recommend them to anyone.
This facility is very clean, and extremely accommodating to guest. Amanda was amazing! She was incredibly knowledgeable and provided options to find a solution to my needs. She even went above and beyond late on a Sunday and stayed extra to allow for us to rent the unit that we needed. I highly recommend this facility to anyone looking for incredible service for the storage needs.