Larry was beyond helpful and patient!! He was so knowledgeable and kind. There were many demands on his time and he took his time and helped every customer. Beyond my expectations!!
I'm a Returning customer and the staff at this location are friendly with great customer service! Larry helped me finish all the paperwork for my move in and he answered all my questions well 🙂 The storage complex is kept clean and never had any issues with them from my previous rental. They have promos or discounts every so often so I think that's pretty cool and can definitely be needed when moving! Who doesn't like saving some bucks ?! 🤷🏻♀️ I've recommended them before and will continue to recommend this location!
Kristen provided amazing, friendly, and efficient service. I will recommend this facility to others.
This location made everything easy and quick. I had some issues with a different storage location but Kristen at this location made everything so simple and worry free. She helped me with all my concerns and was very polite, down to earth and organized.
Larry is a very relatable guy.
He is the kind of person that I enjoy doing business with because he understands that life sometimes gets very difficult and we need a storage unit until we are ready to move to the next chapter of our life!
God Bless you Larry!
Best storage in DFW. Rates are the best in town and very friendly.
Great experience. Definitely telling others.
I had the most helpful experience! Kristen helped my friends and I with a last minute move and she found us the perfect unit! It was just what we needed and made this whole process run smoothly. I'm so grateful for people who provide great customer service like her!
I’ve had a very pleasant experience with Kristen here. She walked me through the process and answered the questions I had. I love that she and her co-workers spend their time working out on the property but are always able to schedule an appointment with me when I need to get something done just to make sure that somebody is always by my side. Kristen made it a breeze!
Kristen was so kind and helpful when helping me get the best price for my storage needs. She answered all my questions on size and I definitely think she is an asset to your company! Anyone looking for storage, give Kristen a call!
On a day that nothing seems to be going right for me. I went to my Public Storage unit off I-35. I can’t find the right key to open my unit and I share my situation with Mrs Kristen at the office. She took her time and did everything possible to help and then some. I was able to get a Lock Smith on short notice. And I was able to get into my unit and have a new lock. Thank you Kristen for doing a 5 star Professional!!
The business hours posted are never accurate. No one is ever in the office, even during office hours. The place is great, but the office guy just hides in the back room behind the office all day. I see his white car parked out front, but he is never in the office. I have tried several times to go replace my lock which they cut because I was late once in 2 years. But every time I go up there, no one is in the office. They also don't ever answer the phone.
I can not recommend this public storage more and having Kristen helping Me. She was so nice and patient with helping me with finding what I needed and answering all of my questions. Definitely went above and beyond, such a great representation of what superior customer service should be.
Larry was very helpful. I recommend this location for your storage needs
Larry was awesome and helped us have a great experience. Highly recommend!
100% satisfied! Needed A 10x30 got a great deal!! 2nd month free exactly what my mother needed for her moving process. I will let come back! -Kevin Garcia
Thank you Larry for being so kind, a truly good dude
El manager de la propiedad es muy amable y mantiene limpia la propiedad.
Awesome facility had a great experience with unit we wanted auction. The gentleman here is very kind respectful and professional.
Had a unit for 5 months love the no contact leasing! Perfect for when you don't know how long you'll need it for thanks Larry!!
The office is well organized and the employees are very helpful and friendly
I've rented for years here. Very friendly staff. Clean units!
Love my new storage. So quick and easy to get in/out and get access to my unit.
Thank you so much Public Storage for working with me. You guys have always been helpful and understanding. Jeremy and Larry are absolutely amazing. They both go out of their way, to make certain the customers get what they need. Great job to the both of you ... !!! ...
Matt was more than helpful. He walked me through the whole process with ease and for every question I had he had an answer waiting. I will definitely tell people about the service and their commitment to making sure the customer is happy and well taken care of. Thanks again Matt
I Rented A Unit And I Was Assisted By Shirley. She Was of great help and personalized my experience . Fantastic Customer Service. A+++++