I store my stuff at the storage place and I had to go in today to get some stuff and Jenny was there in the front office and she was absolutely amazing. She was very friendly and kind and she really makes me happy that I use public storage
I just want to say Donald was so helpful, knowledgeable and has outstanding customer service skills. He helped my husband and I and also helped my parents to get into a unit. We would be happy to work with Donald again for any of our Public Storage needs. Thank you Donald! 😊
This is a Great place to store my stuff. Yessii, the Property Manager is sweet and has Great Customer Service!!!
Ashley was very easy to work with and made my rental experience quick and smooth.
Ashley is great! Wonderful customer service!
Spoke to Ashley, recently and I still feel the same way. She is so kind, helpful and knowledgeable. Her service is extremely outstanding. Ashley goes above and beyond! So thankful to her and Public Storage. Thank you so much.
Ashley is amazing! Facility is always clean. Highly recommended.
Ashley has always been a great help to me whenever I needed to get help.
Excellent and efficient service, keep up the good work!
I just want to give a compliment to Ashley Grant, she made everything go smooth and easy, very friendly excellent communication and customer service skills. Recommend this Public Storage facility to everyone.
Absolutely amazing service! Will be back and continue to have units here!!
Always best customer experience!
This place has great service the lady that runs it is super nice yet stern and she works hard at making it an exceptional storage facility.
The lock on my unit wasn’t working. Someone broke in my unit and stole at least $2K worth of equipment. These units are not supervised. Your items aren’t safe.
Using public storage, only pd a total of $51.00 to get into a 10 x 20. Costumer service was outstanding thank you Ashley. If you need space it’s the place to go highly recommend.!
Customer service here is awesome very professional at front desk Ashley!
Rented a 5x10 unit and later realized it was going to be too small. I called and spoke to Ashley who was able to get me into a larger unit that would work for me and keep my promotion pricing. She really went above and beyond to make sure I was taken care of.
Thanks to Ashley all is great with our stuff we feel safe
Ashley was super helpful and made the move in process great
Ashley is great hands down. Answers all your questions and is very professional
Was a great experience with Alex and cyprian they help us so fast and great actitud. Thank you
Thanks Leticia! Very helpful and friendly!
Awesome service at this location! Ashley is a great person
Public storage is a great place to store my personal belongings and Ashley has been a big help every time I've ever needed if I could give her more stars I'd gladly obliged
Very very helpful!! Great service from Ashley!!
Ashley is amazing and ALWAYS THE BEST HELP EVER!!! No problem ever!
Tried to cancel my insurance for a different one and couldn’t do it online nor can get anyone on the phone. No temperature control storages.
Wish giving zero stars was allowed because that’s what this place deserves. Had a unit with them for over a year and every few months there was some new charge ranging from 50-100 causing my monthly payment to go up. They rarely answer the phone, only when it’s beneficial to them, and the front office is almost never open during their operating hours. Multiple times after I’ve left countless voicemails I would drive to this location just to see that no one was there in the first place. They will steal things out of your storage unit, try to auction off your things before they send out notice of sale and lack common decency and communication. Take your money elsewhere if you’re needing to store your things.
I have never wanted to leave a bad review, but this place has to be the worst place I have ever worked with for storage. Not only are they unresponsive, but the district manager is rude and only calls when it is convenient to her, but yet I tried moving out on the day I had put and I got a phone call and a voicemail from her saying I had to vacate ASAP and then when i tried the offices were closed?? I went during normal office hours and I left her three voicemails and tried calling because they were actually trying to charge me for still being there when I wasn’t. Management if awful and the worst part was that they tried to claim that I had just moved out today when I have proof that 1) the offices were closed on Tuesday during office hours 2) all the voicemails and phone calls I left her to which none were responded. They sent me an email telling me I had an outstanding balance but it is not my responsibility if they can’t even manage a place properly. So many people have moved out because of high rates and they don’t supply anything new to make sense of such ridiculous prices. I am so disappointed in this place and the management. I am so glad I left and found a better place because they will charge you for not even being with them anymore.
It was good while it lasted. I originally started paying 35 for a 5x10 unit (not climate controlled and on the second floor). It was good, but they have shot up the prices like crazy and now I am paying triple of what I had originally started paying and no wonder so many people are moving out. Money hungry company, but I found a new place with climate control and for a lot cheaper. I would save my time and not even rent out a place here because they will shoot up the prices like crazy, since so many people are moving out due to the crazy prices!!!
Ashley answered all our questions & got us a great space at a great rate. Highly recommend!
Ashley was very helpful with everything I needed and went above and beyond to make sure I was happy at the end of the process HIGHLY RECOMMENDED!
The front desk lady was very helpful and nice . Got my storage fast and explained everything . She was very helpful . Good customer service !
Very professional and very sweet.
Ashley is an excellent storage manager. She's very kind of caring empathetic and patient since we were having a hard time deciding whether my boyfriend and I wanted to combine our two storages or not. Specially since I started moving into one and ended up having to move it all to another. I will suggest her to everybody I know for all there storage needs
I love the staff, they made my storage experience great! Would recommend it to family and friends. Thanks, James
Ashley is a rock star! I showed up and was taken care of right away. She explained everything in detail to set me up for success.
Very helpful!! Good facility always clean.
Ashley is soooo NICE. I have stored with CubeSmart and Life Storage but never have I experienced the Great Customer Service that I received today ⭐️⭐️⭐️⭐️⭐️….. U get 10 stars Ashley
Ashley was fab! Professional, courteous, and attentive to my storage needs throughout the duration of my visit!!
Best and clean storage place
Ashley was go helpful and kind
Ashley was wonder and great customer service help me find the best deal an allowed me to use my promotion I got offline for the low price…Thank you so much
The manager Ashley is very nice and helpful. She explained and broke everything down. Very helpful. I would gladly recommend this public storage.
I wanted to rent a space at this location, when I first attempted rent it on line there were some computer glitches. I drove over the rental office where Jennifer was able to help me. She also at first was having software problems but since I had time I told that I would be back later. She worked thru issues and was able to get me the at price that was advertised on line. She was super helpful and look forward to working with Jennifer and Ashley.
Mike
I was at the storage and Ashley help me out,she was so professional
Ashley is awesome! She patiently helped my boyfriend fix his account for him. Thanks so much for being so helpful!
Thank you Ashley for all your help!!!
I love this public storage! Ashley in the front office is very kind. I recommend it
Thank yoy Ashley! Great space!
Thank you sooo much ashleyyyyyy
They worked with me in getting my rate back to the original price after a year.
Great service from Ashley the property manager! So helpful and a wonderful attitude! I definitely will recommend this location!
Ashley was wonderful help thank you !!!!
Corrupt company. I had autopay, never turned it off – but I guess they did, so they could start charging me insane "late fees". Avoid this place.
Worse place ever I lost over 10k worth of stuff in a fire that occurred about 2 years ago. The general manager was not helpful and all and had a bad attitude. I'm still devastated over the lost of my things. They did not even informed me of the fire. I showed up in my rented truck to pick up my things and there was nothing to pick up everything I had was destroyed. No help at all.
Ashley was amazing. Thanks (:
Angel was awesome, thank you for all your help!
Angel helped me move out my stuff and Was a big help every step of the way
Ashley was very professional. Was on time and very helpful and made the process alot easier. Would highly recommend very class and A plus service.
Ashleigh was a tremendous help great customer service !!
Angel was a big help! My mother and I came in for a unit and my mom doesn’t speak any English. And Angel translated everything in to Spanish for her to better understand and was super patient with her!
Great and convenient spot to store my belongings. Great customer service too!
I had great help when i went here! the guy angel who was working really helped me figure out what i needed and was also nice about it cause it was my first time renting a unit. took me step by step and helped me find what i needed for my things.
Will not let you in the front door without seeing you're ID.
had all contents of unit solen, only thing left behind was clothes. Property manager did not inform us of theft and refused to assist.
My wife Krista went to get our storage unit, and talked to Ashley. She said Ashley was extremely helpful and informative. She got us the best deal and was super nice to talk to. 10/10 would recommend
I have been renting a unit at this location for about 2 years now. Chris has been taking care of me and has been extremely courteous from day one. My girlfriend recently has gotten a unit of her own, here at this location, and Bill got her in a unit for a good price.
I'm back again with Public storage and it has been a wonderful experience. Ashley and Misty are amazing and take great care of me and the property. Good place to store your stuff!
Thank you Ashley! Your customers service rocks and the property is always well maintained. I plan to continue renting here at this location for a few more years because of you. Thank you so much, Ashley.
Ashley helped me today & she awesome!! I know exactly what to rent now! Thank you!!
Ashley was nice and helped me get a storage unit very quickly. My unit was super close to the elevator and I could get things in and out easily. Prices were great and Ashley keeps the place tidy.