Fast and very friendly...
Friendly and courteous. Angie helped with rental.
Lady who helped me was wonderful
Angie was a breeze to work with. She was able to answer all of my questions. Very nice and polite. 100% would recommend Public Storage on Pine Knoll if you’re looking for a storage unit.
Ang is the best and so helpful!
Diane M is great and so helpful!
Angie was great and very friendly
Angie was very polite and very understanding I recommend everyone to rent from public storage
Very helpful. Just what I need! Highly recommend!
I had the pleasure of being helped by Angie and she was very sweet and friendly.
Angie was very helpful today. When I was inquiring about a storage unit at this location, she answered all my questions, and I was able to look at it and see if it was a good fit for me. Thank you for your help. I appreciate it
Angie was really great and understanding through my whole rental process. She even came a checked on me to see if I found my unit. My experience was great.
Hey, I got great and fast help from Angie today. Great service!
Angie was super quick and was ready for us when we showed up. Super clean facility and the AC felt so nice after a hot drive in a car.
Angie was a great help getting me started!! 😁
Great location. The inside rooms are nice. Outside rooms are okay.
Diane M. was great helping me out
Angie was very professional and kind I would refer her to families and friends !!!
Angie was quick and everything was explained quickly and effectively. Thank you Angie!!!
Quick and easy application
They are always friendly and helpful! Nice secure facilities with easy access and plenty of room. Have had a unit here for years and never had a problem or issue!
Angie at the Pine Knoll Drive, Greenville South Carolina location was very helpful in helping me make a decision on my storage unit
Great customer service, great pricing on units.
Angie is always great to deal with.
Dena was very friendly and very helpful, I recommend Public Storage.
Angie was a great help! Renting a unit over the summer and she was very clear and kind throughout the whole process. Storage unit is also perfect !!
Very kind good attention Thank you for you service
Excellent deal, service was solid.
Easy use of the app to access all your needs.
The lady was very helpful.
I came in today to transfer my unit to a larger unit and was helped by Angie. She gave me all of the information I needed and even helped me figure out how to save some money! She was very friendly and efficient. Thanks Angie!!
Angie was very pleasant on the phone. When we arrived she showed us the different spaces. It was a good experience overall. On line reservations very simple. Definitely would recommend.
Great Service. Angie was quick!
Very Helpful with quick and attentive service
Angie was very helpful in getting me in the storage I needed. She was very pleasant. Her customer service was great!!
Expensive! Geeeezzz! There is NOT any on-site trash for public use. I went to help my friend clear out a storage unit bc the location is increasing the monthly rent. (approx. $200mth. for a 8’ X 10’.) My friend has multiple units at this location & has had the units for multiple years. I’m not an expert but my opinion is that the pricing is outrageous!
There were spiders and bugs everywhere!! You’d think for as much as they charge maybe they’d provide some type of insect control.. smh.
Used this facility from July to august of 2022. Didn’t have an issue always paid by the 5th of each month and never had an issue.. except for the rude staff. I was homeless in a state I didn’t know living in a hotel with my kids and went back to Illinois, had everything moved out that I could. I guess a few items were left behind and they called me today no nice tones over the phone immediately being rude ( I paid for the entire month of November even though I didn’t use it. ) told her I couldn’t do anything about it I don’t know anyone out there to move it out (they’ll end up selling my stuff anyway from the stories I hear, which okay, fair.) instead of having any kind of compassion the manager just said.. “….okay we’ll charge you $250.” I said “I’m 16 hours away I literally can not do anything.” And not an ounce of care from her voice. I understand it’s not her problem but some compassion goes along way man… this may be all over the place but I don’t recommend. To them you’re not people.. thanks public storage :)
This may be unusual as I too am a Property Manager at Public Storage, but I must PUBLICALLY Recognize ANGIE, the PM at Pine Knoll Rd, for not only the GREAT WAY she takes care of her own customers, but how Neverending helpful she is with her teammates! She's been w/PS for over 5 yrs & continues to make herself available when the rest of us have questions re: how to give the best service in situations we haven't dealt w/before. Way to go Angie! YOU are truly an ASSET to both Public Storage AND our our customers!
Very helpful every time I’m in office. Mrs Angie is an angel.
Great customer service experience
Units are clean and people are very helpful
Met a woman named Angie that was incredible and helped me with everything I needed. She was very patient and had the greatest attitude. So thankful she was there for us! She was THE BEST!
I want to personally say that ANGIE is the best associate there! Hands down! She has always been very nice and there for me if I ever needed anything! Been a customer here two years now… and it’s been nothing but bliss ☺️ & also it’s very clean there.
Angie is great!. The space i was recommended was on point, due to traveling. In addition, Angie customer skills show she is knowledge about her position. Just moved out, but Angie made the experience simple and easy.
Felt very welcomed and Angie was super nice and considerate. I would definitely recommend this storage facility. 🤗
Angie was fantastic and super helpful! I'd recommend this place to anyone needing convenient storage.
Genie was very helpful in helping to find a conditioned space with easy access. This type of customer service is rare these days. Thank you!
Very friendly staff and easy to use!
Excellent customer service seamless sign up
Great service and flexible
Service was quick and easy. Mrs.Angie is a sweet heart and friendly and helpful
We were robbed at this facility. First thing out of the attendants mouth was we did not take there insurance. No cameras on rows of storage. Used our on lock . It was jambed open. First time storing...lessen learned cheaper is not better.
Was impressed with the quick response from the regional manager on this issue changed rating from 1:00 to 3:00 because of that. Plus he made a small monetary gesture in good faith.
So now I get a collection agency wanting February rent. After regional manager as a good faith gesture for our break in refunded our last month rent. May be can take care of this
Angie is so helpful! I'm glad I decided to store my belongings here.
The lady at the desk named Dena offered extremely friendly customer service that went up and beyond the normal customer service that you'd expect to receive from anywhere else I've ever been. I'll definitely refer my friends and family to Public Storage for their self storage needs.
Angie was very helpfull and understanding
My experience at public storage on pine knoll drive was great! Dena at the front desk was super helpful, friendly, and courteous and also patient. There was a problem with the unit I had originally received through the app, so I wasn't gonna be able to use that one and she helped me find another unit that met the requirements my husband and I needed. It took a little bit longer than expected but neither her nor I seemed to mind due to the fact that she was like I mentioned earlier friendly and patient and fast to get things taken care of. I will definitely be recommending Public Storage to all of my family and friends and I look forward to doing business with her and Public Storage on Pine Knoll Dr for the rest of the time I need my unit.
This place was a great experience. The staff is very friendly.. I accidentally left my lock open one day and and they called me immediately to let me know. I will definitely use this place again.