Gianni is top thank you sir
There was a hole in the side of the unit leading to the outside of the property that somebody cut at some point and they wouldnt give me a full refund. What a waste of time
Yes Christine helped me right away with servicing my lock to gain access to my storage. I’ve been using this storage for my vehicles for 4 years now and have never had a problem with them! Thank you!
Gianni is the best manager.
Very helpful and informative
Christine was very helpful and efficient and super pleasant. She's an asset.
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Exceptional Service by Gianni at Public Storage!
Gianni is the epitome of excellent customer service. He was incredibly friendly and helpful, always ready to tackle any issues with a smile. His dedication to keeping the facility clean and ensuring everyone was well taken care of was evident in his constant check-ins. Gianni also managed to handle management tasks efficiently, including addressing problematic tenants. Truly outstanding!
I've rented a lot of storage spaces in my lifetime and so far my recent experience with Gianni the manager of this Public Storage has been professional and pleasant. I highly recommend this spot because of Gianni+++
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I am thoroughly impressed with the exceptional service provided by Gianni, the new manager at Public Storage. From the moment I met him, his friendly demeanor and genuine care for the tenants stood out. Gianni always greets everyone with a warm "hello" and regularly checks in on the tenants.
His dedication to maintaining the facility is evident as I often see him doing his rounds and ensuring the area is spotless. It's clear that Gianni takes immense pride in his work and represents Public Storage with utmost professionalism.
For someone his age, his level of professionalism is truly remarkable. I have no doubt that Gianni has a bright future ahead and will quickly climb the corporate ladder. Public Storage is fortunate to have such a dedicated and hardworking individual on their team.
We just had our unit a few days. Over the weekend we left personal belongs and financial information outside the door. We got a call and they had our personal items returned. Grateful to have had her save our butt's.
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Outstanding Storage Facility!
I have nothing but great things to say about Public Storage. From the moment I arrived, I was impressed by the respectful and friendly management. They are incredibly responsive and always ready to assist with any questions or concerns.
The facility itself is top-notch. It features a locked gate that can be accessed via a passcode and their convenient app. The cleanliness of the premises is remarkable, and the storage units are actually bigger than advertised, which was a pleasant surprise.
While no place is perfect, Public Storage comes pretty close. They offer excellent after-hours access, which is later than most other storage facilities I’ve encountered. This flexibility has been a huge benefit for my schedule.
If you’re looking for a reliable and well-managed storage solution, I highly recommend Public Storage. You won’t be disappointed!
Great customer service literally going out of her way to help me. Thanks christine
I have been with Public Storage forever.
Big fan of thier convenient locations.
Site manager Eric has always been very helpful.
Easy process, thanks Eric!
Maria was very polite and stayed late just so we could do a license check to get into the units.
Maria is so sweet stayed late to help us !!!!
Christina was a great help
Gianna made check in a breeze. I’m hoping my new location will be great.
Christine was very helpful this morning
Happy with Christine service today and happy with the location.
I received a price increased of about 20% on my current space rental and called to let them know it's too much and to postpone it or reduce it for affordability and since Eric wasn't in the current person Kristy ( Christy ) Kristen or is christine ?is covering for Eric, she got my rent of 134 kept and the 166 on hold for 6 months so I'm on ssd / ssi & om fixed income I wished that they understand from head office that certain people have certain type of income should be able to keep the renter's rent at a certain amount for as long as they continue to rent with public storage facilities ! I just wishes that they could work with me to lower it even more to completely help me out financially and as long as I continue renting a outside space with happy valley public storage facility in clackamas Oregon .
Management was very helpful and accommodating
She is very awesome. Great customer service. She is a 5 star
Christine was very nice and helped me
Christine was super knowledgeable and quite lovely. Thank you s
Public storage saved me and my family from the nightmare experience with UHaul storage. We had rented a truck to move 4 states and with it Uhaul was supposed to have a 10×10 one month free, reserved and ready for move in and yet after days of driving and needing to store alot of our things, Uhaul took over an hour at the counter lost and confused and unclear then finally told us they did not have a unit and it just kept going from there. So once we had enough we looked up Public Storage and after about 10 minutes with a very simple online reservation and rental completion we had a code for the gate and were finally able to unload the truck. Public storage saved the day and proved they have superior service and facilities and are reliable with amazing customer service to go with it. The woman that called to confirm my reservation was so kind, understanding and patient, because at that point Uhaul had me pretty upset, and she made it so much easier which was what we needed at that point. Also, the genteman who called to follow up on how our move it went and if i had any concerns or question or needs was a pleasant surprise and welcomed. I will ALWAYS use Public Storage from here on out and suggest everyone does.
Eric is awesome he help to go Thur. Process thank you very Eric
Eric was very helpful to get my rental completed. Highly recommend.
5 stars. great people at this location, treated me well for the whole time i was renting a unit. erik helped me out
Kelly and Tim are so helpful! Tim brought us a ladder to reach high-stacked boxes, and even changed a blown-out lightbulb in our unit. Kelly is the manager at this location and was Kelly-on-the-Spot for us. He made sure we had all the info we needed for moving in, the duration of our rental with them, and then moving out last week. He stayed current with our long-distance situation and was always available both by phone and on the property.
Security is very, very good here as they have some units that are 24 hour access, and many more that are behind a car gate that has an entry code. Those units are accessed only during open office hours--but that's 6a-6p Mon-Sat and different hours on Sunday. We found those hours to be more than sufficient for our needs.
The property is very clean and other renters were considerate. The location is also very convenient.
Quick easy and super helpful!
Got set up quickly with good cost, great customer service as well!
Great location. Recently renovated. Just wish they would put more cameras up.
Came at closing and was able to get the unit I needed thanks to their amazing staff being willing to stay extra late to make sure I had a storage.
Very helpful and professional service
Christine and JC helped us today to make a payment for a different location. They were great at getting us processed. Thank you so, so much!!!! They were incredible!!!! JC was training Christine and their professionalism was efficient and compassionate. Thank you JC!♥️🙏🏼
Awesome staff and facility
Cant believe how cheap my storage is. Great promo.
Very helpful service in the office and over the phone.
Good service, helpful. Friendly.
Christine was very friendly, helpful and efficient! The building is not new, but it is efficient.
extremely helpful navigating mobile device
I was pleased with the service clean and respectful office and environment and I will be returning my business in the future
Jeanette you are amazing....
Showed up 20 mins after opening.....yelling for 30 mins at the employee through the gate to get me some help with my unit. Ended up calling the store and she kept sending me to voice-mail as they were open..... amazing customer service. Glad I'm canceling our unit.
Honestly I only still have a storage unit there due to lack of help moving my things. They are way, way overpriced. The rent jumped from $71 to $115 after six months! There's so many storage places here now it's ridiculous so you'd think they would not be overpriced as my 5 x 10 is but they all are and that's so not cool! Price gouging I thought was against the law but maybe it's just pricy for me. Still.
Awesome and friendly service
Difficult to pull in off of 82nd. The gate box is not accessible from vehicle however the app allows remote access which was great. Reserved online and accessed the same day.
Great service great service provided!
Super simple move in process. The app works great. Property is always clean and secure.