We had a quick and easy experience renting our storage unit between moves. Our move out was made so much easier thanks to assistance from Yvonne in the front office! She was extremely helpful in making sure our departure was a smooth process.
Yvonne is amazing & so kind!!! She was incredibly helpful in making sure I had what I needed! Great clean facility!!!
Excellent location and service
Yvonne was great! She was very helpful and she was able to ask all my questions. The location was clean.
Convenient location and clean facilities but shortly after renting the rate has gone up three times in less than a year . If you only need short term it’s ok if long term look elsewhere .
Great customer service experience. Friendly staff. Thank you
Great service! The team was super nice and helpful!!
Clean space and had the size I needed. Easy to go back and forth to pick up stuff. Climate control is perfect for me. Kathy has been especially helpful when I had questions.
Wonderful experience especially Kathy!!!!!
Ridiculous price increases … from $175 to $403 in a span of 2 years
Renters beware, especially women!!! This location no longer has a property manager and, therefore, no on-site security. When I first came here, there were 3 full-time workers and a couple part-time. They are all fired and were replaced with a screen. Everything has moved to a kiosk, where everything is now digital, and you wait to talk to someone that way. Convenient, sure. Safe, no. Both elevators have expired licenses and do not work half the time, which can trap you inside for who knows how long while it struggles to open the door. (Pic attached was taken Aug 1st) Property is clean, and I've never had a problem with bugs. However, there was never a camera on each aisle, making it a possibility to be snuck up on and there wouldn't be a recording to prove it, which has happened to me twice in the few years I had a space rented. They are constantly increasing the price, sometimes only giving you a month's notice. Typical greedy corporation.
Storage unit is clean. Elevator needs cleaning or at least swept.
JANICE IS YOUR BEST ASSETS IN YOUR COMPANY. SHE ASSISTED US WITH USING YOUR facilities. She is indeed the best
Kay was a joy to work with! Very personable and patiently answered all of our questions. Made the process quick and easy.
Brenette R. Was very impressed with her customer service was outstanding she took care of me very happy customer.
We took some time deciding on the right storage space we wanted for our needs and working with Kay to determine the best spot made the process easier and even enjoyable at times, haha! Kay is easy to talk to, helpful with providing suggestions, and just a kind and compassionate person. We noticed an air conditioning problem on our level, and she was quick to resolve the issue and notified us when it was repaired! We are pleased with our experience at this location and would recommend it to others!
Kay was awesome. She helped us get the unit we needed and was fast at getting us set up.
Kay was great. She was personable, patient and very helpful. The space we rented was perfect.
Kathy, Harrison and Kay were great with helping us find a storage unit to assist us with our move!!!
With many stressful things to deal with in a move, a giant stress point was alleviated by Kay at the Lower Roswell Rd location. She made renting and processing extremely easy.
BEWARE! If you rent from this place, expect your rent to be increased yearly at an insane pace. My rent this year is going from $146 to $204. That’s a 40% increase. Stay away.
Kay was awesome! She showed me a few different sized units so I could get the right one. Super clean facility!
Called today about storage and Emma was very helpful and answered all of my questions!!