Public Storage Self-Storage Units at 2811 NW Market St, Seattle, WA

This location is very convenient for me

its true the hours can be annoying especially if its a holiday, but I had a great unit, easy access, brightly lit, easy moveout, no complaints. also, I never experienced a breakin, but I recommend hiding airtags, pretty easy preventative measure for a worst case scenario

No after hours access. Non refundable activation fees. Bought a 3x3x5, got a 3x3x3. Can't recommend.

Mel,Joey and Jaelin Are the best and helped me with every thing I needed . Thanks ladies

The worst

I don’t leave many reviews, but Troy was knowledgeable when it came to navigating my options for storage units and moving supplies. It was comforting to know there was an affordable option I hadn’t thought about & gave me the information I needed to make a decision that was best for my moving situation. I’m pretty sure that man deserves a raise after the amount of questions I asked! If you need help, ask for Troy!

Shalleena provided the best customer service i could have asked for 😊

I stored my items here for approximately 2-3 months last year while I was in middle of moving. Very appreciative for Vince who helped me along the way.

Zoey was very helpful and took care of all my concerns

My unit flooded. If you get a unit here look in the hallways for signs of standing water. The insurance policy I opted for when I got my unit did not cover water damage of any kind.

Moved out of town due to a new job, with the hopes of returning. Unit was broken into twice in one year. Facility was unwilling to assist with any information or records regarding the break in, leaving me on the other side of the country with no means to understand what happened or had been taken--which ended up being half of my stuff. Needless to say, I was done with them when the second break-in occurred and they still didn't provide me any useful information. Also, they continued to raise the rent multiple times per year. So please save your money and take your business elsewhere.

It's ok. Nothing special about it. Latches on small units are flimsy. Rate increases come like clockwork. The good news is the location is very convenient so I give them 3 stars.

Great service! So happy to find a safe storage place close to my new home. Landon was amazing! Thank you!

The team is great! I had such a great experience with landon thank you team! Well managed

Great prices, hours, and security.

Jodi from simply self storage is awesome!! She has very good customer service, and exceeded my expectations, thanks Jodi!!

Great storage space & great staff.

I cannot recommend this place any less. Not only has the management allowed two of the three access points to the facility to BREAK and GO UNREPAIRED for months (going on 3+ months now), but today the third and final door has broken and the facility is shuttered, leaving all of the stored contents of hundreds of people inaccessible! Each tenant pays hundreds of dollars per month to store their property on-site, with the understanding that they have access to it during reasonable hours. Now, due to their continued negligence, the management of SSS is no longer able to hold up their end of the agreement. This is unacceptable - if you want to pay someone to house your stuff and sometimes let you see it, then maybe consider Simply Self Storage. Otherwise, steer clear! Update: 10/29/2022 After 3 1/2 months, all three access points are repaired and working. I take back everything I have said - this place is ready for your business! (P.S. They just raised the rents! <3)

We are very happy with our recent storage unit move to Simply Self Storage! I believe I spoke with Coleen to lock in my rate, she was super friendly and helpful! I finished the reservation online (simple), then we met Jodie at the office to see our unit and get our lock. Jodie was so nice and very eager to help us with whatever we needed. Looking forward to a happy relationship with this company. Thanks!

Break ins common. Do not store anything of value here.

I’ve occupied a small unit here for the past 14 months. I just suffered my third break in. If you want a dry place to store some non valuable junk, this may work. If you need a secure place to store your things, this is not the place. I got a laugh at the “owner’s” response on a previous review. They are going “to look into it”. They know exactly what is going on and don’t want to spend the money to secure the facility. Plain and simple.

Decently priced, easy access, and pretty convenient but be prepared to have your thongs stolen. I had my storage unit broken into on three separate occasions and the company seemed pretty unsympathetic about it. 0/10 would not recommend.

EDIT: More than a month later and the broken door issue STILL has not been addressed. Now two doors are broken and today when I showed up the third was also broken, meaning I couldn’t access any of my stuff. I’m beyond angry at this point. Their business response to this review gave no “customer service department” contact info. Going to report them to the BBB. TL; DR: Don’t store your stuff here. Move out if you do store your stuff here. Simply Self Storage in Ballard bills itself as a convenient, affordable, safe option for your urban storage needs in Seattle. They offer larger storage units at a premium, promising access to a loading bay area through a large door that can accommodate moving vehicles. You would think that when this loading bay door stopped working due to a supposed electrical issue, Simply Self Storage would have quickly used some of the thousands upon thousands of dollars its customers spend every month to fix the issue, especially since the customers with storage units closest to this loading bay door typically pay the highest prices. After more than a month of inaction, the door remains just as broken and inaccessible as it was on day one. This means over half of the facility (which is more than a city block long), remains inaccessible through this broken door. The issue goes beyond simple inconvenience; after more than a month of inaction, it has now become gross negligence on their part. We've tried complaining to the customer service agent on duty, but it's apparent that person has no power or ability to fix the issue, and their response to "just use another door" doesn't solve the problem. Imagine walking an extra city block carrying all of your living room furniture down small corridors, and being charged several hundreds of dollars a month for the privilege, all for want of a working door. I leave this review because the issue has gone unaddressed after more than a month of complaints. We're still paying the same premiums for our storage unit, without getting what we're paying for. Simply Self Storage: fix the loading bay door now. You owe it to your customers to address this issue, and to refund a portion of your customers' money to compensate for the loss of time and services.

Found Simply-Storage in the morning and moved my belongings in later that same day. Quick and easy!

Definitely not happy with Security. My unit is the Only one without a camera. The recent break in cost me alot more than the MANDATORY insurance coveres.

These people auctioned off my friends unit that I shared with last month. My friend has been in London since 2020 and she has received zero notice. Simply Storage was very unhelpful & very unprofessional. They are a horrible company.

Not so good experience even before I started using their services. I got a quote online and dialed in store manager for some questions. Their responses were dry as if they didn’t like questions. I could not see urge to grow business. The online rates were shown lower than actual rates. I am choosing another storage company even though they are a little more expensive. At least some customer satisfaction is assured from them.

This place has been great for us. It's very convenient. It's very easy to get our things. Well that is when the doors work.