Public Storage Self-Storage Units at 2964 SW Avalon Way, Seattle, WA

Amy was incredibly helpful helping rent a second spot next to the one I already have. She's a joy to work with!

Amy was excellent. Very helpful. Excellent Employee

Amy found a perfect spot for us. So professional. Very friendly. Enjoyed her help. Amy is very knowledgeable about her job.

Extremely clean and well kept. The staff is super super kind and they were so friendly helping me when my lock was jammed at 6:45 am when I was running one a time crunch. Plus it’s easy to get in and out of of and I’ve always felt comfortable leaving my items there and putting them away while alone as a rather naive-looking young woman lol

Amy was so friendly and helpful!! Great experience!!

Awesome service from Amy, was patient with showing different size units

The property manager, Pascale, is fantastic. Facility is clean and organized.

Only used this location less than a year but it was a good experience. We started with a 5x10 unit and downsizing to a 5x5 was super easy. The building was super clean, well lit, and climate controlled well. Amy at the front desk was super helpful, friendly and returned calls promptly. I'd store at this facility again and would recommend it.

Amy was very helpful!!

This storage facility is very clean and access is easy. Thank you Amy and the team for your time and patience. I have rented for a year now. I recommend this facility if you looking for a storage space. A little pricey but worth every penny, it's also right off the public rapid transit bus line.

Amy is very friendly and inviting, and her smile brings nostalgia and is vibrant.

Amy was very helpful made vacating my unit real easy and she keeps the facility very clean

Pascale is the best!! Always so helpful and works hard to keep the place in great shape and went the extra mile to help me with the cost on my Mom’s storage unit in Buffalo, NY! I can’t thank her enough and highly recommend renting from her at this location. (Julie, Seattle, WA)

For the past two years I rented a unit at this facility. I chose it because it was convenient and clean and provided safe, in-building parking. The staff (Pascal and Amy) have been there the entire two year period. They are knowledgeable, reliable, hard working and always helpful. I am relocating to another part of the state and having a tough time finding a storage facility that comes close to this one.

Great experience here and the staff were very accommodating and helpful thanks Amy for informing us about our unit!

Amy has great customer service. She showed me around and was very helpful in answering my questions. When I’m ready to rent I’ll be asking for her!

Justin is awesome!

Amy was amazing! Amazing tour!

I had all my stuff in a moving truck & was outside of the facility & the door broke with no way to access my unit at all. They charged me anyways even though I was unable to use the unit at all. Poorly ran.

2 rent increases in less than a year. Ridiculous. Apparently a lot of storage places do this. started at $145, now its going up to $225. Buyer beware.

Amy was great! She was very helpful and the location is very clean!

Had a problem that needed a quick response and Amy was very professional and efficient in getting it resolved! Thanks again!

Amy was awesome!!!

I recently had the pleasure of renting a unit at Public Storage, and my experience was outstanding, thanks to the incredible assistance of Pascale. From the moment I walked in, Pascale greeted me with a warm smile and a friendly demeanor that instantly put me at ease. Pascale is not only nice but also extremely knowledgeable about the storage options available. She patiently answered all my questions, helping me choose the perfect unit for my needs. Her expertise and professionalism were evident throughout the entire process, making it seamless and stress-free. What truly sets Pascale apart is her dedication to customer service. She went above and beyond to ensure I was satisfied with my choice, even offering helpful tips on how to maximize the space in my unit. Her attention to detail and willingness to assist with every aspect of the rental process was truly impressive. The facility itself is clean, well-maintained, and secure, which gave me peace of mind knowing my belongings were in good hands. The entire team at Public Storage, led by Pascale, made my experience exceptional. I highly recommend Public Storage to anyone in need of storage solutions, and I cannot thank Pascale enough for her outstanding service. She made a potentially stressful situation incredibly easy and pleasant. Five stars all the way!

Pascale was an amazing help and made the tour and rental process extremely easy! I would definitely recommend this location for any self-storage needs

THX AMY……. FOR PROVIDING GREAT CUSTOMER SERVICE. Appreciate all that you helped me with today and I will recommend you guys anytime. Thanks again.😁😁 Chris

Amy is the best!!!! A keeper!!!

Amy was terrific!

Amy is the best. She helped me get the unit I was hoping for and she gave me the best customer service with a smile and a great attitude. She also got me in and out of the office fast so I could get on with my day! Highly recommend West Seattle Public Storage!

Pasquale and Amy was a delight to work with. Hated to leave just because of them.

Amy did a great job.

Excelente service, Amy from counter is very professional!

pascal And Amy were top notch customer service! Above and beyond anything I could expect. Moving is stressful and storing your things. They helped me feel at ease with my stuff here. Very detailed oriented and kind. Would recommend 100%

5 stars for Pascale - 3 stars for the facility. Pascal was a great help getting our storage unit set up. She's knowledgeable, efficient & very friendly! The facility itself is clean, but a little run down. We had no security issues, but the garage door & one of the elevators were not working the entire time we were there.

Pascal and Justin are always so sweet and helpful. They make storing my things a better experience!

they are the best!

Amy rocked got me taken care of quickly and made it easy.

Amy was wonderful

Amy was so helpful and friendly! Made renting the space stress free!!!

Amy was helpful, kind, courteous and super professional! Thank you so much!

Amy excellent customer service 👏

Any is awesome! 5 star service (:

Thank God for Public Storage and Amy included! Excellent customer service all the way around🙂 Thank you so much Amy, for everything you do.

Amy is amazing. Service is awesome helpful friendly and helpful and so much more thanks for the wonderful service.

Pascal and Amy are really helpful. They keep the place really clean.

I’ve had storage units here since 2019. My 5 stars is my review of Pascale and Amy who provide great customer service and management. They’re friendly, thorough and do their best within the boundaries of their job. Honestly they are why I am still there because unfortunately since 2019 I’ve had rent increases twice a year in the 30% range each time. Beyond any inflation figures. I’ve had to downsize my unit considerably because of these unreasonable increases. After scouting other storage facilities, some that are brand new nearby I realized how much more expensive Public Storage is. I recommend to anyone that they read the fine print on rent increases. If it says periodic they can do it whenever they want. Find a place with an annual increase only, and they’re out there. Of course, it’s a pain to move, but Amy was able to contact upper management and maintain my current rate for three months more. Short term solution but I sure appreciate Amy and Pascale doing their best for me.

Amy and Pascale are wonderful and very helpful. The units are very clean as well.

Place is clean, Amy and Pascale are wonderful, friendly and very attentive. Corevered unit secure, I would definitely come back

I loaded up my vehicle to drop some items off over at this location tonight. 1. I was never informed that the front gate was non-operable for what appears via reviews for over 2 months now? 2. You leave the storage units freely accessible via the exit door during operating hours? 3. You have not changed your hours to reflect your broken front door. Nevertheless, I cancelled and went with a different solution. Just be honest with your customers prior to them signing up with you, save both parties money and time.

Pascale was great

Amy so professional and friendly ❤️🤍❤️

Amy was so awesome. Help us got our unit for the price we wanted. I recommend going to public storage and ask for amy

Amy was perfect!

Amy she is the best

The staff on site were very helpful but the place is not secure or well maintained. My son rented a small storage unit to store his stuff in between apartment moves. The main secure garage door was broken the entire time we were there so they left the exit door open during business hours. My son's unit was broken into, but luckily management noticed odd behavior of person walking around the building and chased them away. He recovered all of his stuff in the hallway outside of his unit. The unit next to his was also broken into at the same time. Next weekend when he moved his stuff out there was another large unit that had it's door ripped off by a car. In addition, only one elevator worked due to other maintenance issues. This place has lax security and poor maintenance. I've used public storage multiple times over the years in other areas and never had an issue. Stay away from the west seattle location until they fix their security and maintenance issues.

Amy was great! Very helpful! Friendly, people person! Thank you!

Lovely service from Amy who is patient and effective. She got all the problems solved well!

Pro service by Pascal! She’s got game!

Amy was amazing and so sweet

Amie and Pascal are the best! Made moving so easy! Thanks!

Amy was amazing and very professional!

Amy was so patient, helpful i took soooo long and she stayed patient and kind tjank you

Amy made my move in so easy! And Pascal was super friendly and helpful when I moved out!

Things break down and never get fixed. Inner elevator broke over half a year ago, still not fixed. Now the door isn’t working. What’s next? Then they’ll raise your rates as if they deserve more money. Pretty sure they are buying reviews now as well. Just go elsewhere.

Amy was so helpful and thoughtful in helping us pick out a unit.

Amy was so helpful and thoughtful in helping us pick out a unit.

Amy is super helpful and nice! Couldn’t have asked for a guide and staff member!

Amy is super helpful and nice! Couldn’t have asked for a guide and staff member!

Very through love the service!

Very through love the service!

Amy was so helpful and wonderful

Amy & Sandra are amazing.. They work at 2 different properties Delridge and Avalon they worked together and found me the perfect space.

Amy, Pascale, and Sondra were very patient and helpful finding me the perfect space!

Entrance door has been broken for over a month, and no schedule for fixing it. That means access is only available during office hours, not the promised access hours that are still shown on the website. Now there are a few paper signs posted inside, but no way to know the hours are limited until you get in there. Manager yelled at me when I tried to ask about it. (And don't even try to talk to a person through their website or phone. You'll just get frustrated.)

Amy did a great job showing public storage and helping us find the perfect unit. The facilities are clean well lit and Amy was very helpful

The place is great, but prices just go up and up. Ended up leaving for Life Storage and cutting my prices in 1/2 while basically getting the same thing. YMMV. UPDATE: Stuff breaks constantly and prices keep going up. Why bother.

Amy was amazingly helpful the place is clean. I found the perfect space.

Amy is so the best she is a wonderful person and a very hard worker

Thank you Amy. Was able to get into a storage unit really quickly. She was so nice and helpful too. Really appreciate it.

Amy and Pascal are amazing, will definitely use them as I need storage! Very convenient and easy to use.

Amy and Pascale has been a huge help. We appreciate their service!!!

Excellent customer service

Was great!

Amy Is very helpful and nice. Great service thank you.

Amy is wonderful so helpful and great

Amy has been amazing. Clean facility, felt very kind. Would give 10 stars if I could. 10/5!

Amy helped get me sorted out.

Amy was very helpful finding me the perfect space.

Amy is a Rockstar! Very helpful and goes beyond expectations. Excellent service and clean environment.

. Great prices and good service in this location . Thank you Amy

Jamie was so helpful making the overall experience a breeze.

Amy and Pascal are amazing friendly,helpful, and clean.

Jamie has showed us an excellent customer service. Getting a storage unit was simple and fast.

Amy was so helpful, and exceeded my expectations. Perfect location.

Great customer service, incredibly helpful!!

Jamie was an absolute pleasure! She made the process super easy and was very helpful!

Amy was so amazing and beautiful! She was extremely helpful and clear with explaining everything.

Amy was so helpful setting us up with the perfect space. Thank you Amy!

Amy was a great help and very informative

I would give them a ten if I could! Amy is absolutely Amazing! The place is super clean, and doesn’t smell like a storage place. So happy to be leaving my precious goods with them. Thanks, Amy!

Amy was very friendly, sweet, and knowledgeable!

Could not answer a simple yes or no question: can I pay when I get there? Wasted 20 minutes of my time. Do not let them waste yours.

Amy was very helpful in finding perfect space👍

Pascal was a great help!!

Very helpful in showing four different storage rooms! Clean and safe facility.

Amy was amazing

Amy is THE MOST WONDERFUL PERSON!!! She let me come in 4mins to 6pm and Everything was ready to go!! Bless her heart she clocked out at 6 & still took the time to show me where my unit was & helped me install the app!!! I was in and out in 13mins!!!!! WOW!!! Now that’s beyond impressive to ME!!!! Thank U Amy!!!

I would give Amy a 10 if I could. Personable, helpful and a joy to work with!

Amy was great.

Amy was so helpful. This is a nice clean and safe place to use.

Amy was amazing. This place is always so clean!

Amy was very helpful and answered all our questions. I would definitely rent here again.

I have used public storage for a few years now and they have always provided great service. Amy and Pascal are awesome they keep the building safe and clean.

Amy was awesome! Great unit!

Amy was amazing thank you! Great customer service

Amy provided great service and showed me around, really like the drive in ability so I don't have to load in the rain

Amy did a fantastic job I approve ho and see Amy!!

Clean place with friendly staff. Amy was a great help in preparing for my move and emptying out the unit.

Super nice friendly helpful staff.

Amy is amazing! Great customer service.

Amy was fabulous and very helpful over the entire week I was working with her!

Amy couldn’t have made the process better. She was informative and got me all set up. Thanks a ton Amy

We love this place! Amy is very nice and extremely helpful. They are open early and late, so you have time to get things done before and after work.

Both Amy and Pascale were very helpful and accommodating over the past several months as my husband and I were in need of 2 units. We are VERY grateful for all the help they gave us! Awesome people!! Great Service!!

Great service with a smile we just rented another unit!

Great jog

Amy was the best in helping with my storage needs.

Easy and smooth experience at Public Storage :). Amy and Pascale are very helpful, nice and accommodating!

Amy was helpful and proactive to help us switch to a new storage unit. The facility is clean and organized.

Amy was great helpful and efficient!!

I had a very easy and simple time with getting a tour of the open storage units I wanted to look at and signed me up. Amy was very helpful and patient because I was new to renting public storage.

Great service

Amy was an amazing representative of the company. Upon arrival, she immediately attended to my concerns in a friendly and professional manner. It's this kind of service that makes me confident in continuing to work with Public Storage for my storage needs.

I had to swap to a smaller unit and Amy was super nice and very helpful! She made the whole process super easy and I am very thankful for that. Thanks again Amy!

Amy is very nice & friendly!

Run of the mill. The manager is nice. Some of the employees might get catty if you ask too many questions.

Thanks Amy for staying late to help me get into my storage!

Amy was a pleasure to do business with made the whole process easy. She was super friendly and knowledgeable about the facility and everything they had to offer. I got to view several units before finding just the right one for my needs. She was patient and understanding throughout the whole process. I’m happy that I now feel my items will be in safe & secure and very clean location. Giving me the sense of security I needed! Amy you’re fantastic!!!! Thank you!

Amy and Pascal were friendly, helpful and patient.

Amy was such a fabulous help and made this process easy as pie!!! 10/10 experience!

Amy helped my mom get a new unit and made it possible for her to get a good deal. Thanks, Amy!

Amy and Pascale are amazing. Always very helpful.

I've rented a storage unit from this facility for a couple of months and I couldn't be happier with the experience. Amy & Pascale are so professional, knowledgable, friendly and eager to help. They are patient to answer all of my questions all the time. Pascale took time to give me a tour of the facility and show me the units during my initial visit. The rental process was quick and easy, and the whole facility was super clean and well-maintained. I highly recommend this facility to anyone in need of storage services. Their maintenance/management team deserves a special mention as they do an excellent job of keeping the facility in top condition. Thank you for providing such exceptional service!

This place is really nice. Very clean. Obviously well run. The manager, Valarie, was very nice and professional. There is really good access and a large freight elevator to get to the upper floors. Update: well here it is 9 years later and I'm moving out the last of my stuff. Nothing has changed as far as the quality of this place. The new manager Pascale is wonderful.

Clean, quiet, and Pascal and Amy are a great help!

Do not rent from them! We moved some things in last year and within 6 months they raised the rate by 50% and just last month raised it again to double what it was when we started. They know they have us trapped as it is a hassle to move things in and out so best not to bother with this company.

Pascale and Amy were great help and friendly, they got me the space I needed.

Amy was very helpful. We just moved across state to a Uhaul unit which wasn’t what we needed. I then booked a unit at Public Storage, but the wrong location. Amy helped move our contract over to a unit here in West Seattle. Thank you so much! Moving sucks! You made it a lil easier today.😊

This is the best run storage facility I have ever been to. Absolutely first class. Always feels clean, safe and secure. Pascale and Amy are friendly, professional, and make you feel like a valuable customer. Highly recommend.

We had a unit here a little over a year ago (I just forgot to write a review) they raised our rent $150 after 4 months with no warning.

We moved to this facility from another and received great service, their prices here are much more reasonable. The last facility, only two blocks away from this one up-charged us nearly a hundred dollars more monthly within 4 months of our new contact. Both Amy and Pascal were incredibly helpful.

Pascal provides excellent customer service.

Great service. Pascale was a great host.

Great service, thank you!

Made a reservation for a storage unit I saw online and the following morning I received a call from Amy! She was super helpful, informative, and quick in finding me the right space with an affordable price. Thank you so much! Highly recommend!

Amy went out of her way to help. We moved 3000 miles away and we were super stressed with all the prices. She tool her time to break down the prices and even knew surrounding storage unit prices By far the best customer service and amazing bang for the buck. Super satisfied with what I paid for my first 90 days storage to get on my feet here in a new city

We have been with Public Storage for some years in multiple states. Among the various ones that we’ve been at this one has the best service by far. Pascale is friendly and professional!

Pascals is the best, she give you insightful help and gives you the best service possible. Highly recommend!

Amy was so amazing, the place is clean and everything you would want in a storage. I would give her a 10 if it were possible.

I would like to give a big shout out to Amy for all her wonderful help when I came in for rates and availability. She was more then happy to help me even though they were getting to close. Thank you Amy. Great job

Any is excellent and provides great customer service

Amy was very helpful showed us some units, answered questions we had about boxes & explained the security. We haven't decided on a unit yet but we will be using your storage unit when we do make a decision

Amy is an AWESOME EMPLOYEE... Ever since she started working at this location the grounds have been spotless... I live in the apartment next door and some of our tenants here litter something AWFUL... Amy ALWAYS has a SMILE on her face and is EXTREMELY KIND to everyone... THANKFUL SHE'S APART OF YOUR EXTABLISHMENT... Heidi Merritt

Amy and Pascale are great! They are friendly and always ready to help!

Avalon location is well maintained and feels safe. Amy in office is great. Helpful, knowledgable, thorough, and very communicative.

Very appreciative of Amy’s assistance; it was top notch customer service at a time when such service leaves a lot to be desired.

Just rented a space from Amy at public storage on Avalon I would give her 10 Stars if I could

Pascals was very helpful. Nice to have a real person with customer service skills.

I have rented a big storage unit for 3 years and I ve never had issues. I loved to see Pascal every time I drove there. The building can be empty, but she is there and will show up to your unit and greet you, if she has time. Thank you so much for assisting me every time I needed. During Summer I met John; he is very competent and gave me great suggestions about prices of the units. I highly suggest Public Storage at Avalon to everyone. Thank you. Annalisa

Very friendly and helpful service rep.

Pasquale is the Best! I highly recommend you see her for all your storage needs i guarantee you will not be disappointed! She is a great asset for PS, I hope Corporate knows and awards her for her dedication and hard work.

Most storage unit companies aren't known for their customer service but the property manager, Pascale, at the Avalon location in West Seattle goes above and beyond. She is so friendly and she truly goes the extra mile for her customers. She is quick to respond when contacted and is always available if you need anything with a smile on her face. Anyone trying to decide between the many storage companies and locations out there won't be disappointed.

My expierence at the Avalon Way location was very pleasant. The lady with the accent was very nice and professional. (I wish I knew her name.) She explained everything in detail and she called me immediately to let me know somethings about my reservation that was different then what I was told through the reservation line. Nice work!

Do you like rats climbing all over your stuff then this is the place for u

I really like public storage. Really friendly people.

Convenient space, pricey.

amy was wonderful to work with. she was patient, knowledgeable, and had a great attitude. i appreciate the service and the kindness it came with.

Amy was helpful renting the storage space she help me with all my needs and I give her 5 star

Good...

Amazing experience. Amy waited late for me and was wonderful, knowledgable and pleasant. A great experience. Thanks Amy!!

I was lucky to have Amy assisting me when I was looking to downgrade my locker. She took the time to walk all over the building to find me the perfect locker close to the elevator and with a easy rolling shutter. She also got me a good deal. Very helpful!

Amy helped me transfer to a new space in the building and really went above and beyond to make it simple and painless, including loaning me a lock for the second unit while I moved it. Make sure to stop by the office because they're really friendly here and will answer any questions you have!

Amy is amazing she was very helpful If I could give her 10 stars most definitely would...😊

Amy & Pasquale are very nice, efficient and keep the facility immaculate. It’s dry and warm.

Amy is great n storage place was clean n great nice place to store goods

Pascale was very helpful and knowledgeable about what was needed to store my stuff. Quick and easy. Just emptied out my unit and Amy and Pascale made the whole experience very easy. Both we're friendly and knowledgeable as to starting and stopping my rental.

Always amazing service from Amy!!!

This storage facility was everything I needed. Clean, secure, reasonably priced units. Friendly and professional staff. Amy and Pascale were great and always willing to help me with anything I needed. Couldn't recommend them enough!

Never went

Thank You ! Amy and Pascal, in helping to speed up the power of authorization process, which enabled me to act on behalf of Paul(currently bedridden) and access his storage areas. Their oversight with the logistics( lock removal, movers) helped me vacate the storage areas in 2 days and meet the dateline.

pascale was so helpful !! would give her six stars if i could !!

very helpful staff... always good access... good lighting... and safe place to store stuff... go there!