Public Storage Self-Storage Units at 621 W 9th Ave, Midvale, UT

I don’t know why the negative review from Chris but Sherri has always been friendly and considerate I recommend public storage come see Miss Sherri she is a sweetheart

Sherri is great

I would've liked to leave no stars but... Google won't allow it. This place used to be called Pro Storage. When managed by Pro Storage it was awesome. Helpful and friendly staff, understanding of the fact that sometimes it may take ½ an hour to an hour to get to things in the back of the unit, reorganize, etc. Public storage takes over the facility and not only myself but several of the other individuals I knew from the units, within a week or two, had nothing but bad interactions with the new staff; any question met with hostile "answers" and if you're there longer than a NASCAR pit stop? Better be ready to hear an earful. Just getting them to email corporate to see if the new company will honor the previous contract string first 3 mo. ½ price? Yeah, I was waiting to pay my monthly bill and a gentlemen walked in to do the same. After he asked why it was double the agreed upon about the winner behind the counter immediately started yelling at him. Saying he could no longer pay his bill there and said she was done talking to him, he must leave the property immediately. My jaw was on the floor. This is one instance of the 20 or so other similar freak -outs that Sherry is fond of at the drop off a hat. I could go on and on. Worst storage experience I've ever had. Renter beware, very

Sherri was very helpful and plan to move on the 1st give her a raise Public storage

I have never been treated so unprofessionally in my life! We went in to retrieve our belongings the day we were told we could come and get them. We had only been there a couple of minutes explaining our situation. When I tried to add something to the conversation the employee behind the counter yelled at me for speaking to her when she was addressing my husband. Then within seconds she went absolutely crazy-accusing me of yelling at her when I’d barely said 3 words. She was screaming and cursing at us to get out. As she threw us out she said she was calling the police to have us arrested for trespassing. I would never recommend putting your personal belongings there. We have had an extremely difficult time working with them since they changed over from Pro Storage to Public Storage. They still have our belongings and we can never return because she called the police and had a trespass filed against us. We are paid up in full and beyond. Due to their extra fees we paid over 3 times the rental for one month just so we could come and get our things and now we will still never be allowed to retrieve our belongings because that employee went berserk! Go somewhere else!!!

Sherri she is amazing to me in my family. I have more than three storage here for all my family.

Very good customer service, clean units, Sherri has been very nice to work with, thanks!

sherri was so amazing she showed us the storage units and their different sizes and when we changed our minds she was really flexible and very helpful! 10/10 would recommend

The lady working was very helpful, she needs a raise and new electronics in here office.

Sherri and Tami need a raise! They are great entertainment!!

These guys get full marks and 5 stars for customer service and management at the facility. They have been great to work with. The only knock is the access hours cutting off at 9 pm, which is a little inconvenient. I'm sure there are some security concerns with having access past 9 pm, however most other storage places provide access either 24/7 or have longer hours for those who might need to access their unit at different times.

Property is clean and miss Sherri is great at what she does. Very helpful , and a very nice lady.

Great experience with Public Storage. The customer service is excellent — Dylan, the employee working there when we arrived, was extremely kind and accommodating. He went above and beyond in showing us around, finding a lock for our unit, and thoroughly answering all our questions. The facilities are clean with carts and an elevator on site to facilitate the move.

SUPER FRIENDLY and accommodating!!! Love the great atmosphere and attitudes!!!

Sherri talk's to you nice in front of you but talks an judge you and does bad things as worker that will do anything to make herself look good and important.. no matter what she's a person that shouldn't work there, she's all bad.. straight up

Sherri was terrific!! Helped me find exactly what I needed ! She is a wonderful professional!! Definitely recommend coming to see her !!!!

Sherri the manager is friendly, knowledgeable & accommodating. When I called 801 # listed it directed me to a customer service representative whom isn't located on the property. Very nice & polite, however NOT the personal touch, P.S. use to let you speak directly to property manager.

Love love love my homegirl Sherri. Fantastic personality and very professional. Thanks for your help

Sherri was really helpful in resolving an issue I had with my lock!

Sherri was great! She was very pleasant and very helpful! Thank you for all your help 😊

Sherri helped me feel comfortable with renting my storage unit. She also helped with the transition go smoothly by explaining everything to me. My kids and I love her! She makes coming in feel so amazing and I wouldn’t rent anywhere else! I pay every month to make sure we stay with pro storage! Thanks so much to Sherri!!!

sherri is always helpful and friendly

Stopped in to look for a space and met Sherri! Talk about a great first impression. Sherri is so friendly and professional. A real treat to work with. Needless to say, I am renting at that location for 2 reasons. 1. They have exactly what I need. 2. Sherri. I was space shopping all morning and didn’t have anywhere near the interaction I did with. Sherri. Done and done.

Renting here has been amazing! Sherri has gone above and beyond in making this place great. She has been so kind and helpful every time I see her. The facility is clean and secure too.

Sherri replaced the 1st assigned fill-in who represented Public Storage very well. Both were professional and pleasant. I give both of them 5 stars !

Sherri is the most sweetest person I ever met, she helped me so much!!! Love her Southern personality

Sherri is .... INCREDIBLY helpful for all of the "issues" I bring up!! She is so very pleasant to work with!! Thank you Sherri!

sherri is awesome she is patient and understanding with out situations, thanks Sherrri

This is the best place to get storage and have your storage wonderful staff aka Sherri, the company should really give her a raise.

Sherri is amazing with her southern hospitality....property is clean and PM is very welcoming

So I have been struggling financially as most Americans are these days. I called public storage in midvale Utah and spoke with the property manager Sherri and explained my situation and she was on point with all the info I needed to handle my situation. So after following her careful instructions. The next morning I noticed we had a situation. So i called sherri and left a message. After she opened the store she called me right away. She informed it was a system error and she knew exactly what was happening and assured me it was an easy fix and she would call me back to let me know everything was fixed. Both times I talked to Sherri there was not much wait time at all in fact the first time was within 5 minutes the next as you read was immediately after opening the store. I am very greatful for Sherri. She really cares about her customers and her facility. I recommend that if you need a unit this is the place to go. The experience for me was absolutely amazing. It's the only storage I'll use from here on out.

Sherri is the best most helpful person I have ever met at a storage facility. Wow, cheerful personality, walked me to my unit twice. I might go there just to hang out with her 😉 place is nice, clean, climate controlled and being upgraded even more.

I would definitely recommend this storage location, Sherri was really kind she was so helpful and showed us around the facility.

Sherri was helping me out with some clarification I required.She was so kind and always willing to help, there is such a great change with this administration. I do not hesitate to recommend this place!