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Address

1415 N Custer Rd
McKinney, TX 75071

Office Hours

Mon-Fri 09:30 AM - 06:00 PM

Sat-Sun 09:30 AM - 05:00 PM

Phone

817-803-2184

817-803-2184

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Office Hours

Mon-Fri 09:30 AM - 06:00 PM

Sat-Sun 09:30 AM - 05:00 PM

Phone

817-803-2184

817-803-2184

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
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    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 28/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 28 /mo $ 37
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    + one-time $29 admin fee
    $1 first month rent

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    5'x5'
    Online only price
    $ 29/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 29 /mo $ 38
    Online only price
    S A L E
    + one-time $29 admin fee
    $1 first month rent

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x5'
    Online only price
    $ 34/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 34 /mo $ 45
    Online only price
    S A L E
    + one-time $29 admin fee
    $1 first month rent

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    10'x5'
    Online only price
    $ 55/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 55 /mo $ 73
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x10'
    Online only price
    $ 70/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 70 /mo $ 93
    Online only price
    S A L E
    + one-time $29 admin fee
    $1 first month rent

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  • Save Impression
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    10'x7.5'
    Online only price
    $ 74/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x7.5'
    • Climate Controlled
    • Upstairs/elevator
    $ 74 /mo $ 99
    Online only price
    + one-time $29 admin fee
    50% off first month rent

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 88/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 88 /mo $ 118
    Online only price
    S A L E
    + one-time $29 admin fee
    $1 first month rent

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  • Save Impression
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    10'x12'
    Online only price
    $ 106/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x12'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 106 /mo $ 142
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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  • Save Impression
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    10'x15'
    Online only price
    $ 109/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 109 /mo $ 146
    Online only price
    S A L E
    + one-time $29 admin fee
    $1 first month rent

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  • Save Impression
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    10'x20'
    Online only price
    $ 119/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 119 /mo $ 158
    Online only price
    S A L E
    + one-time $29 admin fee
    $1 first month rent

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    10'x17'
    Online only price
    $ 135/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x17'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 135 /mo $ 180
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x20'
    Online only price
    $ 175/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 175 /mo $ 233
    Online only price
    + one-time $29 admin fee
    $1 first month rent

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    10'x25'
    Online only price
    $ 223/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 223 /mo $ 297
    Online only price
    + one-time $29 admin fee
    2nd Month Free

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    10'x30'
    Online only price
    $ 257/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 257 /mo $ 342
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

McKinney Climate Controlled Storage Units Near Route 75

Climate controlled storage units in McKinney are conveniently located near Route 75.

Small McKinney Storage Units

Recreational gear like bikes and sports equipment to use over at Bonnie Wenk Park can stay organized between visits in a 5x10 storage unit.

Medium McKinney Storage Units

Students at the McKinney Christian Academy can take advantage of a 10x10 storage unit to get extra furniture and small appliances out of the way to maximize a smaller space.

Large McKinney Storage Units

Whether you need more room for a growing family or are planning a major downsizing, use a 10x20 storage unit to keep everything under control.

Climate Controlled McKinney Storage Units

Both outdoor storage units and indoor climate controlled storage units are available to help you achieve your storage goals.
When you finish storing, this is a great location to enjoy the shops and dining of Historic Old Town McKinney.
Now, you can even move into a storage unit contact-free through our eRental program.
We also have plenty of storage units available nearby at our Custer Road and Prosper Commons Blvd locations.
At this McKinney Public Storage you'll find:

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 438)

September 20, 2024
Google Public Storage Maddie B
I had two storages here, one outside and one inside unit. I moved out of my outside unit but the movers left the lock on the unit. Someone called me and says oh well you will still be charged because the lock is on their and we will send it to collections. First of all I know they can cut locks off because another public storage accidentally cut my lock off and put a different lock on that unit. Then three different people continue to call and harass my phone on yesterday about the payment for this outside unit that is empty but locked after being informed that it was empty and they can cut the lock on the outside unit only. They lack professionalism and common courtesy and should not be dealing with the public at all. I asked for the manager to call me but instead got a call from an unprofessional employee pretending to be the manager. Find a storage with common knowledge and courteous professional employees that know how to assist customers and this is not it. To be called three different times is insane like the first person didn’t leave notes stating that the OUTSIDE storage unit was empty and they can cut the lock off and allow me to lose the lock deposit that was charged. Then to ask for a call from a manager but receive a call from another employee pretending to be the property manager is ridiculous. After this month I will be moving my inside unit to another storage facility as well that has professional employees that will not harass and threaten me about an empty unit. Then I intentionally did not pay my inside unit just to see if they would cut the lock and guess what I got a message with a combination lock code which means that I was lied to about them cutting off the locks. Then today receive a threatening email when I’ve already told them the outside unit is empty and they can cut the lock. Due to this my review is remaining because I was going to change it but after this information, I’m not changing my review because I don’t like being given false information and I don’t like being harassed when I’ve stated the outside unit is empty and I know the lock is removed. What company is that hard up for $93 outside of a company that doesn’t get business because they don’t know how to treat their consumers.
September 20, 2024
Google Public Storage Dick Yawn
I’ve had a wonderful experience today with public storage . I’d like to say thank you Angela you were extremely helpful.
September 19, 2024
Google Public Storage Rick Henry
Angela is the best!!!! She was so helpful in processing my payment and her attitude is AMAZING!!!! It is so hard to find great people and Public Storage got themselves a keeper!!!
September 18, 2024
Google Public Storage Angela Cox
Very nice facility. Angela is amazing & very knowledgeable. Give this woman a raise. Outstanding customer service.
September 16, 2024
Google Public Storage Ryan J
Have had a wonderful experience at this location and with the customer service reps when an issue popped up. Angela and Ashley were wonderful. Highly recommend
September 15, 2024
Google Public Storage Craig
Signed up for a new storage unit today. Angela was my sales representative and she was knowledgeable, personal and provided excellent customer service.
September 13, 2024
Google Public Storage Raven Donner
Angela and Ashley were amazing. Highly recommend.
September 13, 2024
Google Public Storage Tom Farinacci
Angela was amazing and helped us so much with our storage needs. Excellent facility, very clean and easy!
September 13, 2024
Google Public Storage Sean Bodkin
September 13, 2024
Google Public Storage angela wiley
September 10, 2024
Google Public Storage Methuselah E
Angela is the greatest! She will definitely take care of you and help you in your storage needs! Please go see her or give her a call! Simply the best!
September 9, 2024
Google Public Storage Sher McBride
Angela, Ashley & Rachel were WONDERFUL!!! Super helpful and accommodating!!! :)
September 7, 2024
Google Public Storage Jason Janco
Needed a unit quick, Angela made it easy. She was personable enjoying to with and very courteous. Would come back here anytime for my storage needs.
September 5, 2024
Google Public Storage Robin Gage
Angela was so helpful with my accounts , 2 units - knows everything. Appreciate her alot!
September 3, 2024
Google Public Storage Dwayne White
Angela she are a maxing lady I love her spirit
September 3, 2024
Google Public Storage Crystal Weatherly
Angela was awesome and so very helpful! Clean space with great staff! Thanks again Angela!
August 29, 2024
Google Public Storage carloshdz13 (carloshdz13)
Pierre was very helpful
August 21, 2024
Google Public Storage Edna G
Jody was excellent! Showed me the storage before I rented it! Gave me first hand knowledge of how I could get my storage to the 2nd floor. Thank you Jody for being patient! I went to the storage and met a wonderful young man whose name is Pierre! He was patience and had a wonderful smile. I was rush, desperate and couldn’t find my keys! In other words I wanted to cry like a baby because of my stress level! Pierre calmed me down, and helped me with the paper work to have my lock cut off! I want to say thank you for doing an amazing job!
August 11, 2024
Google Public Storage Paul Yatkowski
John and Pierre were awesome!!! They really helped us out of a bad spot a mover put us in. Couldn’t have asked for better help from better people! Thx!
August 1, 2024
Google Public Storage Gina A
The only reason I store at this location is because of the excellent customer service Everybody is so nice.
July 31, 2024
Google Public Storage LRJ Property Management
We needed a couple units last minute for a client of ours. Pierre at this location on Custer was great to work with. Excellent customer service, he made sure we got the best storage at the best price. Facility was clean as well. Thanks Pierre!
July 30, 2024
Google Public Storage Sandy Gil
Wonder experience! John was so helpful and easy to work with. Always pleasant when I go grab stuff out of my unit. Facilities are well kept and always clean!
July 24, 2024
Google Public Storage Beatris Ramnauth
Very helpful and kind. Gave us a nice deal and was honest. Thank you Pierra!
July 16, 2024
Google Public Storage Celina Robinson
My husband and I stopped by this location at 1415 Custer. We are planning to downsize our home. The manager Pierre was exceptional! Extremely friendly and courteous. He showed us around the property & we were able to get a look at a couple of the units there. Once we are ready to rent we will definitely be coming back to this location!
July 14, 2024
Google Public Storage Julie Van Skyock
So glad I chose this location. John has been so helpful and is constantly walking the property checking on things. He definitely stays on top of things and ensures everything is working properly and the property is well maintained. Highly recommend!
July 10, 2024
Google Public Storage Kim
John at Public Storage on N Custer helped me with renting my storage long distance !! I didn’t meet him until my husband and I had paid for rent for 3 months!! John took care of everything with me by phone , including signing us up with insurance until we returned home. He is pleasant and friendly. The best manager at PS!
July 6, 2024
Google Public Storage Leonce Maffofou
Received curtous and great assistance from John today. He was extremely helpful.
July 5, 2024
Google Public Storage Andrea Shelton
John and Kona at the 1415 N. Custer Road, Mckinney, TX location were very helpful. They were polite, courteous, and very helpful.
July 1, 2024
Google Public Storage Chris Walp
John was great. Great advice for moving and storage. We feel much better about my fiancé’s upcoming move.
June 27, 2024
Google Public Storage Rochelle Gillespie
I love public storage John is so friendly and nice when you walk in to get my storage I haven’t seen customer service like that in a long time I will definitely be telling friends and family how my experience was with John
June 12, 2024
Google Public Storage Michelle Wilson
Beware of the rats! Update: The manager has tried to help and agrees there were rats in the unit. The insurance has said the most they'll pay for the sectional is $250. That's no where near what a sectional costs, and not even the cost of the rental for two months. If I could give this a 0 stars I would! We had stored mostly Christmas decorations, and our daughters sofa sectional in one of their climate controlled units. At Christmas, we noticed a few rat droppings, but no damage so they gave us rat bait stations. We went today to get her sofa and walking up you could smell it outside the unit! It smells disgusting, there's rat damage to all of the sofa sections, there's some type of mildew (maybe from rat urine?) where the sections were stacked together and now the sofa is unusable. We've used this storage until for years, but we're clearing it out now (probably having to dump everything else in it too) and won't be back!
June 11, 2024
Google Public Storage Sheila M
Great experience from the helpful team at McKinney TX, (Custer and 380) location. Premises pristine and always personable staff. Excellent communications and informative updates provided.
June 1, 2024
Google Public Storage Private Private
The male manager there is AWESOME! He's always out maintaining the property and checking on the customers to make sure they are happy. Coming into his office was like visiting a friend's house. He came to the door and opened it when we were coming up the stairs! I haven't seen such hospitality since traveling abroad!
May 27, 2024
Google Public Storage Leon Rockmore
Angela and Jody were so helpful! They were very welcoming and went above and beyond. I will continue to use this location and recommend this location as well.
May 18, 2024
Google Public Storage Kathryn Lohr
Both John and Joyce were informative, professional and made certain we were set up before our move. They deserve all the stars. I was frustrated with the online process and the reservation details were unclear.
May 13, 2024
Google Public Storage Kyle Shad
we have had our storage for a year or so, and i can not explain the comfort i feel having it here! To know my things are stored as if they were in a home still and extremely protected gives me such comfort. Miss Brandy is absolutely AH-MAZING! To have my such personal belongings in a place that feels like home. That is so rare. i appreciate all of you!
May 11, 2024
Google Public Storage Aida Kalamaris
Customer service was amazing. I had the pleasure of speaking with Brandi and she was very diligent and professional. The facility has easy access and is always clean.
May 5, 2024
Google Public Storage Bryan Hensley
Great location and service. Brandi gave a very helpful initial tour and answered all the questions I had.
May 4, 2024
Google Public Storage MacKenzie Abundis
Brandi was wonderful! She helped us get all set up with our unit. Made everything very easy for us and she was very friendly!
April 29, 2024
Google Public Storage Ronnie Dell
John was great! He made the process quick and easy. Thank you!
April 23, 2024
Google Public Storage Mehmet Yelken
Perfect service
April 20, 2024
Google Public Storage Shawna Toney
Brandi at this location rocks!!! She takes care of me every time!
April 16, 2024
Google Public Storage Michael Osuji
Great service
April 15, 2024
Google Public Storage Jessie Mayberry
I’m so excited about Public Storage on Custer and University. John has excellent customer service and a personality that makes you feel like you have known him all your life. His ability to explain the process of renting from Public Storage and the different of other storage companies. His knowledge blew me away. When he finished explaining how they go the extra mile to make sure we are protected and the property is secure. I signed and felt, I was in good hands. Thank you public storage for hiring a gem like John. He is just what every company needs in this type of environment. Thank you John. I truly enjoy the time you spent with me. Jess
April 8, 2024
Google Public Storage K 0
Highly recommend! Simon was incredibly helpful, informative, and walked me through the whole process. He explained every step, showed me the unit for my approval, and even came out to help me when I needed help with the lock. How refreshing to experience friendly, kind, and professional customer service! Everything I saw was remarkably neat and clean.
March 28, 2024
Google Public Storage Genell Bradley
I just wanted to let public storage management know y’all have an awesome team members as Joyce, and John…..They were so amazing in assisting me in what I needed ….. They have beautiful personalities and excellent customer service skills….. I loved their spirit: they went over and beyond to help me ; they were truly a blessing !!!…. I pray y’all reward them for being excellent team members that represents Public Storage!!! Joyce and John are the best!!!💖🙏🏾
March 25, 2024
Google Public Storage Jesse Ibanez
Ayden and Cona where great to work with and professional!!! Great job yall
March 12, 2024
Google Public Storage Lisa Mccasland
Joyce is great!
March 8, 2024
Google Public Storage Hunter O
Micah, the property manager was so amazing, I was able to sign up and rent a unit, unfortunately then I was having code issues but she got it fixed immediately, fastest easiest experience I've had
February 26, 2024
Google Public Storage K Q
Joyce was amazing today! She was so sweet and helpful did all her best to get me the best solution in transferring to new storage. Best service one can ever get from a storage facility!
February 23, 2024
Google Public Storage Carlos Alvarez
Micah was very friendly, helpful and professional. Thank You Kindly!!
February 23, 2024
Google Public Storage Philip Shakro
February 22, 2024
Google Public Storage Jordan Mccarson
Micah was very helpful today! I was having some issues that she was able to get worked out quickly
February 20, 2024
Google Public Storage Sabrina Gully
My experience with PUBLIC STORAGE (#27633) has been HORRIBLE, due to a renovation at the location! This renovation has forced myself and some other tenants to move to other units. It has been an Inconvenience and Unprofessional Process for me. A NIGHTMARE that has not yet ended! As of today, 2/18/24 my move has not been completed!. This move has been going on since 2/13/24 of (1) unit. That (1) unit has now become (3) units. Unfortunately, UPPER MANAGEMENT did not plan this well at all! My final move has been scheduled for 2/26/24. Hopefully this will complete my move.
February 18, 2024
Google Public Storage Keely Wilson
Wonderful experience at this location. Joyce and Micah were very helpful!
February 12, 2024
Google Public Storage Leonard Fitzgerald
January 19, 2024
Google Public Storage Thai Express
5 stars….Very friendly staff. Shawanna who is the manager at this location is very helpful and goes beyond her abilities to help customers. I had to move my storage location and she worked hard to make it a smooth transition.
January 12, 2024
Google Public Storage Kimberly C
I had a great experience with Shawanna she was nice and patient and demonstrated great service.
January 12, 2024
Google Public Storage Twerk queen Twerk Queen
Shawanna was extremely HELPFUL. She has great CUSTOMER SERVICE and yall need to hire more people like her. I’m happy to do business with yall
January 5, 2024
Google Public Storage Bill Magee
Excellent service.
January 4, 2024
Google Public Storage Akbar Pirani
I was there at the location and Ashley was very helpful.
December 13, 2023
Google Public Storage Catherine Mordente
Kay was wonderful in getting my first storage room.
December 12, 2023
Google Public Storage Adonis Lewis
Ms. Kay was ABSOLUTELY AMAZING! Such a sweet spirit & sooooooo HELPFUL!!
December 12, 2023
Google Public Storage Candace Cline
Kay was very helpful
December 11, 2023
Google Public Storage Clarissa Mays
Shawanna was absolutely amazing and patient with me through the whole process. Truly grateful for all her help!!!
December 6, 2023
Google Public Storage Tonya Johnson
I visited Public Storage and Kay assisted me. She was very professional and nice.
December 1, 2023
Google Public Storage Michael Emerson
Absolutely shawanna was outstanding double her pay!!!!!!!!
December 1, 2023
Google Public Storage Breanna Mendez
Good customer service Shawanna was nice and helped me a lot differently recommend coming here
November 27, 2023
Google Public Storage Lauren Brown
Shawanna is the best perfect employee of the year helps me every time
November 20, 2023
Google Public Storage Tom
This location is above average clean and the service is excellent. Shawama has been very helpful.
October 19, 2023
Google Public Storage Leslie Goodier
Kay was great!
October 18, 2023
Google Public Storage Shannon Bryant - Mason
Kay really was very helpful. I really like this place, very clean and friendly.
October 14, 2023
Google Public Storage FuZion_NiteZ
Kay was a great help, passcode wasn't working and she helped us out to get into our storage unit!
October 14, 2023
Google Public Storage L. S. Washington
Ms. Kay is an absolutely amazing person and was very, very helpful! I wish I could give her a 6 star!
October 14, 2023
Google Public Storage James Andrews
Kay was a wonderful help with transferring my unit nice lady great property!
October 14, 2023
Google Public Storage JayMo
Kay and Tia are amazing and so funny!! They were such a huge help in getting my storage needs taken care of today!
October 12, 2023
Google Public Storage Young Buck Motosports
Great place to keep your things loads for security and you can open the gates by the bluetooth app
October 6, 2023
Google Public Storage Денис Кочерва
Everything's good, very convenient, especially the Volmvrt next door.
September 30, 2023
Google Public Storage TSI Credit Solutions
You better have an appointment before you come to the facility, and if so, I hope it's with Tia. She's great, answered all of our questions and kept us laughing the whole time!
September 30, 2023
Google Public Storage Frederick Brown Jr
September 30, 2023
Google Public Storage Jennifer Dawn Photography
Love this place! Tia is also the ABSOLUTE BEST! She’s helped me with so many questions and always has a great attitude! 💛
September 26, 2023
Google Public Storage HomeSweet Housing
Tia was absolutely Great!! She helped us with our reservation in Aubrey. It was really last minute and when we got to the storage facility no one was in the office. But, Tia called literally as we were in the parking lot and helped us do everything over the phone and in the app. The way she explained it made It a super EASY process! We were bummed to find out she’s not at our storage all the time!
September 22, 2023
Google Public Storage Lauren Sutcliffe Volcansek
i had a very high stress move and a lot of issues and i thought my movers secured my storage. i haven’t used a storage before when i checked my unit i thought it was locked. it wasn’t. Tia, an amazing young woman who runs the property as if she owns it herself- quickly discovered it wasn’t secure and made multiple attempts to reach me to try and make sure my belongings wouldn’t be at risk of theft. i wasn’t checking my email and phone sends unknown calls to vm so days went by she didn’t get a response. as a business owner and former long term corp executive i’m plenty aware of the quality, lack thereof, regarding the majority of the workforce. it’s been a long time since i got to experience genuine- actual flawless service with exception to very free institutions. they’re not supposed to secure our units. and she hasn’t heard from me which obviously is very rude and careless. i fully expected when i did make contact with tia that she’d rightfully be short and irritated with me having to clean my mess for a well week. she was so incredibly sweet and helpful and genuine and after the nightmare move i had experienced her warm and caring manor genuinely impacted me and i was proud to see a beautiful young woman in todays world be as professional, caring and genuine as tia is. owner- from one to another - client retention and i’m confident a minimal service recovery % at your property is a direct affect of having her overuse the property. retain her. she’s the reason of any positive numbers, gaines and reductions in recovery losses. if she didn’t tell me how much she loved her clients and management i would’ve stolen her for one of my companies. i still night. but figured i’d be fair and write a much deserved review and look to see is she’s happy next visit before her got myself good job boss tia - you’re doing a great job and you need to be proud of yourself. you will do great things with the work ethic you possess thank you for being you!
September 21, 2023
Google Public Storage Gwendolyn Kirkley
It was GREAT!!! The man that helped us was there helping out. He was very nice showed us around. Made sure we knew how to get in where to go to the elevator. Over all GREAT!!!!! Place was very clean, people was very friendly
September 20, 2023
Google Public Storage Mrs Private
It was great working with Tia today, she walked the property with us and offered us waters. Explained everything thoroughly to us.
September 20, 2023
Google Public Storage Queen of InnerG Tarot
September 12, 2023
Google Public Storage Ismail Usman
The elevator in their building has abruptly ceased operation on multiple occasions, posing a significant safety hazard. I found myself trapped inside the elevator and was only able to exit after a considerable amount of time had elapsed. Despite having resided in the building for nearly a year, I am now compelled to seek alternative accommodations in light of this incident. Upon contacting customer service, I was informed that no refund or prorated refund would be issued, as I had already remitted payment for the current month. Such a policy is patently unjust!
September 12, 2023
Google Public Storage Jose Luis
Their Elevator stopped working all of a sudden a couple of times. It's so dangerous. I was stuck and after some time I managed to get out. I have been there for almost a year now but I wanted to move out after this incident. Called customer service and they said since I have already paid for a month. There is no refund or prorated refund. It's a very unfair practice.
September 12, 2023
Google Public Storage Princewill Orisakwe
I called this location and spoke with TIA, she didn’t waste any time to help me in bringing my rent down to the normal price. She’s awesome and very helpful. I’ll recommend this place for people because they have the best customer service in the person of Tia. She’s a blessing!
September 11, 2023
Google Public Storage SONJA BROOKINS
Very clean facility!! Excellent communication, patience and professionalism from Tia. She was always through and if a message was left she did a great job following up! I would recommend this location to others!!!
September 6, 2023
Google Public Storage Parker Middleton
The best experience of renting a storage unit today. Tia was so professional and has a great personality! I give her 5 stars.
September 5, 2023
Google Public Storage K Q
Tia was amazing!
August 24, 2023
Google Public Storage Farah Ali
Cho was extremely helpful! I highly recommend him. He is a relatively new regional manager and if it wasn't for him, I would've taken my business elsewhere.
August 22, 2023
Google Public Storage Tambra White
I relocated from Arkansas to Texas. When I made the call to ask for rates and pricing, I got the chance to speak with a gentleman by the name of Dan. He not only had the best prices but he also took his time to answer EVERY question that I had. Was very patient and more than helpful. He took so much stress off me. Once I got there, he got me the correct size unit and gave me an extensive tour of the facility. The perfect place for all your storage needs and because they have Dan...
August 2, 2023
Google Public Storage Diane White
I am so glad to see such a Beautiful and helpful smiling face at this location. Tia was very friendly and well knowledgeable of what her job . She makes sure that you are satisfied once you leave.
July 31, 2023
Google Public Storage Jim Moore
If I could give Public Storage zero stars I would. We rented from All Storage and were very happy but when Pubic Storage bought them it all went downhill. They poorly communicated the acquisition and change in billing and instead of going the extra mile, they cut my lock off and put theirs on, basically holding my belongings hostage. When I came to straighten it out, they were unapologetic and refused to even replace my lock that they destroyed. They have raised the price numerous times since then and have gone from $150 to $227 on my last bill. I finally moved out and can never reach anyone at the facility to ensure that my account is canceled. Avoid this facility like the plague!
July 28, 2023
Google Public Storage M M
Tia was really helpful in getting us in touch with a worker at the Prosper Common facility ! Thank you so much Tia!!!
July 28, 2023
Google Public Storage Frederick Brown
I had my very first online auction with you all and it was really fun. Tia assisted me and was such a great help. Her attention to detail and communication really made it easy. By far the best experience I’ve had and it im excited about the next auction. I will be referring friends and co workers as well.
July 5, 2023
Google Public Storage vijay Bhai
Tia was very friendly. She gave us a good deal.
June 14, 2023
Google Public Storage M Burns
Kelly’s customer service is amazing! The rental process was smooth and fast, and she answered all of my questions thoroughly and patiently. She also went above and beyond to facilitate a smooth move-in day for me! She is always thoughtful, friendly, and super helpful! I can’t thank her enough for helping to make a very stressful process go as smoothly as possible! Thanks, Kelly! 🧡
June 9, 2023
Google Public Storage Leña B
Amazing!! Kelly was amazing and so helpful with everything, friendly and informative! Recommend 👌
May 22, 2023
Google Public Storage tamra Robinson
Kelley is AWESOME. She goes above and beyond to make her customers feel comfortable. Kelley met us at the gate to make sure we got to our unit the easiest way possible. She is a people person all the way around. Kelley has a wonderful spirit!!!!
May 21, 2023
Google Public Storage Courtnie B
We got a unit that had a roof leak. Public Storage addressed it quickly, and upgraded our unit for the trouble. The process was quick and easy thanks to Kelly, she had great customer service.
May 8, 2023
Google Public Storage Tim
Drove half an hour to here around 4 pm on 5/8/2023 and there was no one in the office. Waited half an hour and called the customer service and not able to reach the property manager. So I had to leave.
April 20, 2023
Google Public Storage Catoya Cook
Staci is Awesome! She explained and made sure I understood everything. Definitely would recommend her if you have any questions or concerns
April 4, 2023
Google Public Storage justjoking13
Another terrible experience here! Moved out on March 31st and received confirmation via email and even received a phone call. However on April 1st these jokers charged my credit card for another month. After calling and talking to them, they mention that all they can do is issue a credit and then a check after 2 to 6 weeks. Are you kidding? The year is 2023 and this is the archaic garbage we have to deal with? To makes matters even worse, I was told by their customer service person that in order to prevent this from happening again that I need to go down to the office and talk to them about removing my card from auto pay. There's no other way to do this? This company is complete trash and I will not ever use them again. Terrible.
April 1, 2023
Google Public Storage Google Name
I had a 15x10 unit which was not that size , gave a good price to sign you up then double the cost few months in, access is very limited zero help from the on site staff if they ever show up, there is always someone blocking you access to the climate units and no one cares
March 21, 2023
Google Public Storage Coragio N
I'm an HR director and I would have fired on the spot the employee Elizabeth after how she treated my wife and I! It's my second time at this location after I moved from cubesmart for bad customer service! Little did we know we were about to encounter the worse customer service experience in years. I rented a uhaul and we entered the covered entrance there was another truck that was blocking the main path I pulled to the right and followed the rules as I was instructed from the beginning, I was unloading boxes while this employees comes at us that I needed to move immediately, I stated camly the other truck was blocking and she needed to tell them to move , she said they are there because I said so! ! I Calmly said wow OK let me unload some boxes and I'll move , she said no you are moving now or you will have to leave ! Then she has the odasity to raise her voice at us. I moved as she asked rudly and she kept arguing with my wife , my wife was calm and asked her how come we have to follow the rules and others don't. She told my wife it is what is, The other people in the truck blocking were a white couple, we were Hispanic, I don't ever play the race card but this lady was obviously breaking the rules and allowing the white couple to do what they wanted. She then said she was calling the police , I said I did nothing wrong do what you need to do, Prior to HR I worked in law enforcement so I know my rights. Then while I went to the 3rd floor to unload I left my boxes in the hallway unattended! I knew my wife could explode at any moment as to how we were being treated, after we tried to go upstairs again to finish unloading she blocked my code and we could not enter the elevator. Then we proceeded to go outside to wait for the police while i also tried to call corporate, the police got there and i spoke with the officer. I explained the whole situation, factual situation to him. He said he was sorry and that I needed to call another manager so they could help me out but obviously since that lady wanted me out of there he just had to go and see what was happening. He told me good luck as he smurked as I'm sure his interaction with that lady was not very good as well she just wasted taxpayers money! I tried to call the number for public storage and was not able to get a hold of anybody for a while I called another location. And spoke with Latasha another site manager I explained to her the whole situation she apologized she was amazing she said she would contact the district manager. So they can unblock me so I can enter my unit that I paid for,. We were shocked as to how a temper tantrum from a supposedly professional was costing us now money because we waited over an hour for them to unlock our code to enter our unit so I will be coming at public storage to repay all my extra expenses, she was so unprofessional and with threats immediately. This lady was extremely fortunate, I was extremely tired from the move as I would have put her in place and treat her just lie she treated us, as I do not tolerate anybody treating my wife that is a cancer survivor that way! I'm waiting still to talk to a district manager to explain my situation. I want them to pull cameras and see exactly how we were treated. I don't want to ever go to this location again. Unfortunately my things are there. Latasha at the other location was amazing during this ordeal. Sorry for the long story but as a Google local guide I have to state all the facts to make sure that we as customers do not ever get treated like this, the employee by the name Elizabeth needs to be terminated immediately and I will be reaching as high as i need to make sure this never happens to anyone, as I'm sure this lady is used to treat people like dirt. Look at the review from 7 months ago! by another person, same person and same situation! If Elizabeth does not get terminated after this, I blame Public storage for allowing and employee with a record of bad customer service to represent them!
March 20, 2023
Google Public Storage CL G
After a terrible experience with a nearby Public Storage facility and the customer service center, we came here and the managers were a pleasure to deal with! They not only helped us get up and running in a new unit, but they helped us get our money refunded from the other location. I really appreciated their customer service and would do business with them again!
February 21, 2023
Google Public Storage Victoria Morelos
Stacie was amazing! I was needing a unit asap & she was able to get me connected with the location closest to me & explained the process which made it so much easier. Thank you, Stacie!
February 21, 2023
Google Public Storage Danyiel Lozano
Clean place. I like the staff, they were nice and helpful
January 17, 2023
Google Public Storage Bailey Garcia
December 16, 2022
Google Public Storage Michelle Wheeler Alexander
December 4, 2022
Google Public Storage Lynn Lozano
December 3, 2022
Google Public Storage Deidra Tobias
December 1, 2022
Google Public Storage Christian pitts
I came by this location looking for a storage unit for all of my extra items. I was pleasantly greeted by the two wonderful ladies working there. Stacie and Elizabeth. They answered all of my questions about what I would need and how to fit it in my budget! These girls are wonderful and the place was clean. Probably the cleanest public bathroom I have ever seen for sure! I do plan on doing my business here from now on!
December 1, 2022
Google Public Storage Jordan O.
If you decide to rent here, you’ll get an awesome rate, a clean unit, and friendly service, so long as you plan on a temporary stay, less than 6 months. Also, you’ll want get your precious belongings out of commercialized storage as soon as you can before your rate increases to the point of financial derailment and the loss of your valued belongings. Enjoy your stay!
November 15, 2022
Google Public Storage TammyJo
I have been a client for several years here. I was working closely with Kevin, mgr, today. He was extremely helpful assisting me in finding an answer to exactly what I was looking for in storage options. I’m thrilled that he has come to this facility. Kevin was very patience, professional & knowledgeable. Looking forward to having his expertise here.
September 23, 2022
Google Public Storage April Hightower
Bryan made my checkout seamless and pleasant. He was the ultimate professional and my belongings were safe! Thanks Bryan!!!
September 23, 2022
Google Public Storage Missy Johnson
Bryan Y was so helpful, friendly and resourceful. He made the experience very pleasant.
August 10, 2022
Google Public Storage Babyy' Camii
Wow, Elizabeth Was AMAZING!! She Went Above and Beyond Customer Service!!
August 4, 2022
Google Public Storage Wayne Ellsworth (Cryyptus)
Bryan is extremely helpful during courtesy call
July 30, 2022
Google Public Storage Samina Jamil
Bryan is very helpful and amazing person
July 30, 2022
Google Public Storage Laurenda Johnson
I moved out of my storage unit today. Bryan was AMAZING! He made the transition so easy! He was very help, and showed that he truly cared that my move was easy! Thank you Brian! Laurenda
July 29, 2022
Google Public Storage Bryan Yates
I was very appreciative of Bryan helping me locate my parts that I accidentally left outside my unit Ray Confessore
July 17, 2022
Google Public Storage Stacie Cuvi
Facility looks amazing 🤩. Cleanest public storage I've ever been in. New manager Elizabeth has done a great job of really turning the place around since she's taken over. So impressed. Highly recommend for anyone who is in need of storage because the property is so well cared for!
July 1, 2022
Google Public Storage Erny Lopez
Never buy Auction storage on the facility, they stolen the items inside. I call to see what they can do it, never got a call back. Not professional.
June 13, 2022
Google Public Storage Cindi Bolton
Great customer service! Very clean climate controlled unit.
May 14, 2022
Google Public Storage Stephen Albert
Elizabeth!!! Absolutely amazing service! Answering all of our questions and helped us choose the right unit! This is the spot If you want / need storage ! Highly recommended!!!
April 19, 2022
Google Public Storage Greg Zmuda
Kevin was very helpful.
April 11, 2022
Google Public Storage Jerry Hill
Kevin is always there to assist , he is an excellent person and manager!
April 9, 2022
Google Public Storage Tiago Damasceno
Kevin did an awesome job helping me with my storage needs… Go see Kevin if you need to store anything!
April 8, 2022
Google Public Storage Amber Thurston
Kevin has been super helpful throughout the entire move-in process. I had to call multiple times to figure out unit size & pricing. Not only is he helpful, but he was totally patient with all my questions. The facility itself is immaculate - clean & spacious.
April 7, 2022
Google Public Storage PGM
Dan is funny and very helpful. He has made my move into this new storage favcility very easy for me. I love the drive through feature. I leased from this company in their Keller location a few years ago. Very glad they have open in McKinney.
April 3, 2022
Google Public Storage Ryan Lange
Kevin and Dayvia were great. Excellent experience everytime.
April 2, 2022
Google Public Storage Denise Daniel
Rented a storage unit at this location and Dayvia provided EXCELLENT customer service.
April 1, 2022
Google Public Storage Shawnée Robinson
Kevin is awesome!!!!
March 28, 2022
Google Public Storage thirupathi reddy
I have rented a unit in this storage. Kevin the manager here was very much helpful than I expected. Even though he had a leg injury he walked us around the unit showed the multiple units he made our day as me and my wife were very confused Kevin was kind enough to answer all our questions and explained through everything.. I would choose this place just because of Kevin.
March 27, 2022
Google Public Storage Justin Turner
Kevin was amazing and super helpful with everything!
March 24, 2022
Google Public Storage Loretta Hernandez
Kevin did a amazing job helping me
March 22, 2022
Google Public Storage Mike Holley
Kevin, did an awesome job in helping me with my storage.
March 6, 2022
Google Public Storage Daniel Say
March 6, 2022
Google Public Storage KP
March 6, 2022
Google Public Storage Jasmine S
Kevin, is awesome! He helped me get everything I needed for my storage unit. This was my first time renting a storage and I feel better prepared and knowledgeable about this experience. Thanks Kevin!
March 5, 2022
Google Public Storage Jose Gandara
Kevin is great here. Very welcoming and helpful.
February 19, 2022
Google Public Storage Shamyra Conaway
Kevin is amazing! When I moved my items into my unit, I used my own lock then moved out of state back in august. Kevin recognized my storage had an incorrect lock, called me sold me the correct lock, put it on for me and held the keys for me for 6 months!! This guy is a keeper!
February 18, 2022
Google Public Storage FriedPBJ
Just opened up my first unit here. The facility is clean and Kevin was a great help!!!
February 14, 2022
Google Public Storage Niv Dolgin
Kevin is awesome!! Space is clean, renting was a breeze
February 13, 2022
Google Public Storage Aaron Riche
Kevin was great.
February 12, 2022
Google Public Storage Audrey Alcala
Please with Kevin's professionalism..
February 12, 2022
Google Public Storage Tawuana Stevenson
Kevin was great always
February 11, 2022
Google Public Storage Daniel Torres
Kevin is awesome and got me all fixed up!
February 11, 2022
Google Public Storage Janelle Childers
Kevin was very helpful and the facility was very clean!
February 10, 2022
Google Public Storage Ki Ki
Kevin was awesome... Excellent customer service.. Very friendly and very helpful
February 10, 2022
Google Public Storage Melinda Tran
Kevin is awesome!
February 8, 2022
Google Public Storage Ashley Norberg
Kevin was fantastic!!!
January 31, 2022
Google Public Storage chat sweety
Good place to store with climate control and easy to load and unload, all time access safe and very secure place and far most important very clean even after 1 yrs things were inside storage and Kevin was helpful in my move too,
January 31, 2022
Google Public Storage Adrian Diaz
Kevin helped me and my family moved in very easily 5/5 recommend!!
January 30, 2022
Google Public Storage Matt Young
Kevin was amazing and got us into our unit very quickly and professionally. 5 out of 5.
January 30, 2022
Google Public Storage Mercedes Staats
Loved my experience here. Super convenient location and the pull through access is so helpful especially on rainy days. Kevin is helpful and very knowledgeable on the facility.
January 29, 2022
Google Public Storage Laurence Rankin
January 29, 2022
Google Public Storage Michelle Cox
Kevin was very helpful and kind. Quick, courteous service!
January 28, 2022
Google Public Storage Ibrahim Kacar
Kevin was great helping me with my account. Go see Kevin for storage needs.
January 28, 2022
Google Public Storage Carolina Luan
Kevin was awesome!!!!
January 28, 2022
Google Public Storage S Thomas
Kevin was great and very helpful
January 27, 2022
Google Public Storage James Chatman
Kevin was great by helping me get back on the right track with my bill
January 27, 2022
Google Public Storage Nema Iskander
Kevin is great very helpful and professional- Thank you Kevin
January 27, 2022
Google Public Storage F M
Kevin wash great in helping me reactive my account and restoring my account after the transition.
January 26, 2022
Google Public Storage Mark Hornsby
Great people, great customer service.
January 22, 2022
Google Public Storage L G
Kevin and Dayvia were awesome helping us get into our new unit!
January 22, 2022
Google Public Storage Debi Kennedy
January 18, 2022
Google Public Storage Cindy O'Hargan
Kevin was super helpful, he walked me through the process and got me into a storage unit. The location is great, nice and clean. Very happy with this Public Storage facility! Thanks Kevin!
January 18, 2022
Google Public Storage Kato Spirits
Quick, easy convenient!! I was able to secure a large unit in under 10 minutes. Kevin is the man! Super friendly, always ready to help! Highly recommend this location!
January 18, 2022
Google Public Storage dean shroll
Had a great experience with Kevin helping me with a lock issue right up to or past closing time…
January 17, 2022
Google Public Storage Sandeep Bag
Kevin was very helpful Thanks
January 17, 2022
Google Public Storage Greg Sutherland
Kevin was great!! Super easy and fast signup process!!! Great job!
January 15, 2022
Google Public Storage Bobby Teddlie
Kevin was great help with planning our future move. Great customer service, such a genuine fresh breath of air. I would highly recommend visiting Kevin at this location to any one needing moving supplies or storage.
January 15, 2022
Google Public Storage Noah Bondurant
Kevin was very helpful and extremely kind while giving us a tour
January 15, 2022
Google Public Storage Sam M
Kevin was awesome! Super helpful, made the process smooth and easy! Highly recommend!!
January 15, 2022
Google Public Storage Alfred Jackson
Kevin was the absolute best person I’ve ever encountered. Took all my stress away!
January 14, 2022
Google Public Storage Melissa Fulfer
Kevin was super helpful! Gave us a great tour of the place.
January 13, 2022
Google Public Storage Doug Montgomery
Kevin helped us out when we rented our original rental and then again when we rented out second unit. Gave us good recommendations in what we needed. Really good customer service. In addition, the facility is really clean and well maintained.
January 9, 2022
Google Public Storage angelia pannell
Kevin is amazing, found the perfect unit!!
January 8, 2022
Google Public Storage Aaron Lint
Davia is awesome.
January 6, 2022
Google Public Storage Tonia Haynes
Thank you Kevin you were very helpful with our storage needs...you rock!!!!
January 1, 2022
Google Public Storage Carrie Greene
Kevin was great to talk with, helpful, and provided us with a fair price for our needs. Unfortunately, we were caught in the middle of the corporate purchase of the company and ended up paying for another month of storage despite our contract with the previous company (AllStorage).
December 30, 2021
Google Public Storage Rashadia Warren
I love this facility because of Kevin, he is so helpful and knowledgeable he is always willing to go above and beyond. The prices for boxes were really good.