Kelly is so professional and super helpful!
Bridgette gave me stellar customer service when I checked in and checked out. She made the process seamless. makes me wonder how it becomes so complicated at other storage units. Definitely recommend this location
Easiest experience ever.. Thank you Bridget!
Kelly is amazing. She is always helpful when I come in and very friendly. Highly recommend this Public Storage location. I’ve been there for years and have never had an issue.
Clean facility and I talked with Bridget who was very helpful . Excellent customer service!
Ecco is great with customer service! Clean!
Place is awesome and very clean and service was amazing was Bridget!!! Thank You!
Kelly is awesome! She helped when I needed it most!
AMAZING!!! Absolutely amazing customer service!! Kelly and Echo were so lovely and kind, and helped making the moving process for my fiancé and I so much easier. Thank you so much!!! Definitely rent here!!!
I went into your storage and was beyond impressed. Very clean and very welcoming. Bridget was will to answer any and all questions I had very sweet and wonderful lady!
Bridget was very helpful and kind!
Kelly and Echo were awesome! Helped me get the unit and facility was very clean
Kelly and new trainer Echo on her second day were very helpful. They were able to walk me through the process to transfer my father’s storage unit after his passing. They also got me a discount.
Great service! Thank you.
Had a very great experience at this Public storage! Kelly is absolutely amazing and so helpful!
Thank you Bridget for all your help. The facility is super clean. Thank you so much for your help
The cleanest of storage facilities I've used, and Bridget was friendly, courteous, and helped me with all the particulars. Couldn't be more satisfied. 5 Stars, and believe me that's rare!
I was back at Public Storage. Again needed some help, and Kelly was there! She is amazing both patient, knowledge and friendly. Thank you Kelly!
My experience at this facility was awesome . Bridget was very knowledgeable and very helpful.
Kelly was awesome she was very professional and did a great job!!!
Kelly and GiGi took great care of me in transferring me to a bigger unit. Very quick.
Kelly did an amazing job with customer service today, she was very helpful and took care of my crew and I! 10/10 recommend 🙏🏼
It's definitely a storage facility, if you've seen one you've seen them all. But the prices aren't bad and the units I looked at were clean, no sign of bugs or anything like that. Really the only reason I went with this location is because the girl I talked to, Bridget went above and beyond with explaining everything and getting me sett up!. Thank you once again, you are top notch!
Had a wonderful experience here last week. Bridget was amazing and very friendly.
Nothing but a great experience so far! I've been renting here since November 2023. The beginning of this month I received an email stating my promotional rate was ending and my new rate would be increasing by almost $100. I contacted Kelly at the property and she was great! She was able to extend the promo rate by 3 months. This works out great since I'll be closing on my home soon. This saves me a lot of money during this home moving process.
Bridget’s customer service was amazing! She was super helpful in getting me moved I. To my unit!!!! Thank you!!!
Please see bridget as she will handle all your storage needs. Very friendly and even walked me to my unit to make sure it was within reasonable distance from the elevator. Loved her service.
Wanna give Bridget a big Thank for deactivating & Deactivating my gate code. Now my Public Storage app works fine.
Kelly is the best. She is awesome. Nothing else to say.
Kelly was amazing she helped me get in a unit fast and easy.
RIP OFF ALERT! 5 stars for all staff. But I’ve had my storage unit for less than a year. The rate I agreed to was $220 a month. After having the unit maybe 5 months, they increased the rent 30% to $288 a month. It’s been about 4 months since that increase, and they just raised it again, by another 38% to $384! And with no warning either. In 11 months the rent went from $220 to $384? CRIMINAL! I have a UHaul storage unit in Plano as well that has not raised the rent even once. Stay away from this company, bunch of crooks!
Bridget was great! So helpful!
Kelly helped me a few years ago and again this time very relatable and took the time to listen to my needs in order to pick a unit.
Kelly and Bridget were awesome! Thanks for getting me in the door.
Kelly was great in helping me with my unit! Kept me at an affordable price and went above and beyond!
Max and Kelly go above and beyond to provide a great customer experience. We rented here 8 years ago and when we needed storage again this was the only place that would do. Highly recommend.
Kelly and Bridget were great help
It was his first day after training!
James is awesome!
And, Kelly helped me in securing the perfect location for my storage needs!!!
Thank you!
Very clean place and helpful staff. Kelly is great to work with and helps with rates.
Kelly at Public Storage on Legacy in Frisco is exceptional. While interaction with staff at storage facilities is typically limited, she consistently goes above and beyond. Kelly is helpful, courteous, professional, and friendly - truly the standout face of this location. If you're considering a storage facility in the area, I highly recommend giving Kelly a call at the Legacy Frisco location. Her outstanding customer service sets this facility apart from others.
Thank you Kelly for all your help
Kelly was awesome! She really helped me out.
Kelly was super helpful and very nice!
Best customer service. Very recommend. Thanks Kelly for all your help.
Thank you Kelly for helping us today. You are the best.
Kelly and Janet were really great help
Kelly and Fab were awesome!!! Thanks for your help.
Kelly and Fabi are the best we came in and had questions and Kelly guided us through successfully curtious and nice and reached out to us they are the best and are true assetts need more just like them!
Kelly was very awesome!! Great job!!
Very polite and efficient. Happy to work with her again!
Kelly was so helpful and friendly. Love this lace and it is so clean
Great service. Manager was very helpful.
Kelly was awesome! Thanks for all your help.
Kelly and David were awesome! Thanks for a positive experience
Great location extremely clean and comfy and kelly and David were awesome fast and efficient at getting the job done I will recommend anyone who needs storage with exquisite customer service here 💙
Kelly and Madison were great!
2nd visit! Kelly is still amazing!
Incredible service from Kelly. Made my job a lot easier!
Kelly was amazing! She was very patient and helpful. I couldn’t leave 10 stars on here so I’m left with the 5!
Kelly was so helpful and kind today. Thanks Public Storage for having such a patient and kind person working for the you.
Kelly is wonderful and would definitely recommend using them for storage space
Kelly was very helpful. Read all of her reviews and it was like working with a celebrity, she was so popular!! She professional and clean!!
Kelly is awesome and works hard
Kelly has always been my go to gal at Public Storage. She is always so friendly and helpful.
She recently helped me coordinate my move out date due to me relocating out of the area and as always she took great care of my needs.
I highly recommend this place for professionalism, cleanliness, security of your items, etc.
5 stars all around
Kelly was very helpful and courteous and made my entire experience a great one. She definitely made a difference and a great one.
I am so happy with this company!! The service from micah and Angela are amazing!! Thanks u so much for u help lady’s 🩷🩷🩷🥰🥰🥰
Micah rocks!!! Come see her for excellent customer service!!
I’ve been renting storage units all across north Texas for many many years and this public storage in particular takes the #1 spot all because of Kelly!!! She went above and beyond helping me with my rental.
Kelly helped me out today and did a wonderful Job she deserves a raise!!
Kelley at the front desk is an absolute joy to work with! She made the process of renting and getting moved in so easy. Appreciate you guys! Kelley is amazing!
Great professional service by Kelly. She was very helpful in providing the right storage unit for my needs. She was very explicit giving me all the information I need to have access through doors and gates, and how to manage the app! I love her style!
Kelly was super nice and the store was really clean
Kelly is so kind and professional. Thanks for all the help
Kelly was amazing and helped me get situated with my storage unit and answered any questions I had, I highly recommend asking for Kelly next time you are at this Public Storage location!!!!!!!!
Kelly has been a great support at Public Storage. We appreciate her kindness and understanding on what it is having to move at a moments notice. Thanks.
The manager at public storage helped us out a lot today. Thanks Kelly for all your help. Thanks Leo as well.
Kelly and Leo were so very helpful. Great job on helping me with my auction buy.
Kelly was SO helpful and understanding!! I've never had any issues with the staff or facility.
Kelly was awesome! Great prices!
Kelly was so helpful today.
Kellybwas very helpful today. “ This feed back is written by front desk without my permission. I just ask her to show me the prices on their website.!!!!???? This is not acceptable.
Kelly was so kind and wonderful. She helped us so much.
Thanks Kelly for all your help
Kelly and Micah were very helpful. Thanks for all your help.
Kelly took care of my issue quickly, professionally, and to my satisfaction. I wish all customer service interactions were as smooth in my life. By the way, the location is always clean, well lit, and accessible as expected.
Third time stopping by to ask information and third time the door has been locked… I’ll take my business elsewhere
Kelly, Cona and Micah were all so great! Thanks
thank you Kelly for your help
Kelly was so great and kind. She has saved me twice now and I am not even her customer. Thanks
Kelly and Joshua were the best!
Kelly was so helpful and kind. Thank you for all your help.
The friendliest people, the cleanest storage facility I’ve ever used. The young man showed me the best unit for my needs, and so accommodating. He is an asset to the facility!
My experience at this Public Storage has been simply smooth, Kelly has been a saving grace to many including myself she is good to her staff and to those who come todo business.
With hard working staff at this location your sure to have a good experience.
I've also been help by josh in office and I've seen his diligent work ethic on the property.
Over all the best public Storage in Frisco Tx!
Thank you Kelly for all your kindness you are wonderful
Kelly was awesome with helping me today thanks
Kelly was so helpful! She answered all my questions and gave me all the help I needed :)
Kelly has been wonderful to work with. We have several units here at the public storage in Frisco and she always makes you feel at home. She's accommodating and always makes you feel like family.
Thanks Kelly for all the help today
Kelly and Autumn know how to make you feel at home Thanks
Kelly and autumn were awesome
Kelly autumn and willie were great thanks for all of your help
Kelly and Willie helped me a lot
Kay was really helpful with my storage needs
Thank you Kelly and willie for helping with our storage needs.
Thank you Kelly and Willie for all your help.
Kay was great, she walked me to the unit and showed me how to lock it and made sure it was large enough for my stuff.
Kelly is the best Saved us a ton of money
This location is super nice and the Mrs. Kelly courteous and professionalism makes you want to continue to rent from this location… I would definitely recommend this location to friends and family. Thanks again, Mrs. Kelly.
Kay was helpful in showing me the unit.
Kelly was so great and helping me with my move in.
Kay was great and so helpful
Thanks Kelly for all your Help.
Kelly was very informative and helped me greatly
Kelly was super helpful! Thank you.
Kay was exceptional and provided excellent customer service. She was very informative and friendly with a big personality. Best in the business!
Marcedes and Kelly were awesome today!
Kay was absolutely amazing, helped with anything and everything we asked.
Kay did a amazing job helping me and directing to where I need to go.
Kay was awesome and I would definitely refer this office to anyone!!
Kay and Maddy was the best of help with my storage move in!
Kay and team are terrific and professional!
Kay was so helpful great staff
Kay and Maddy were both very welcoming and helpful with all of our questions. Much appreciated!
Kay was so helpful and provided excellent service!
Great service by Kay and Madison. Thank you for the best customer experience.
Kelly and Madison were great and efficient and helped me immensely.
Kelly walked me through the process and helped me greatly. Thanks for all the help!
Kay and Jody were delightful
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Kay and Jody was wonderful
The customer service from Kay was excellent, and the storage facility is pristine. You will love it here!
Kelly, Soooooooo nice helped me a bunch!
Kay was great wonderful clean property sweet lady
Rented from here for many months. Kelly is why I stayed!!!
Great location! Customer services is phenomenal. Kay was super helpful with transferring me to another unit. My original unit was a swinging door and she took care of me right away.
Kelly is the best at Public Storage. She is so informative and very professional. We appreciate the help today
Kelly is amazing at Public Storage
Thank you Public Storage and especially Kelly. You was in a clinch and she really helped me out. 10 stars!!!!!!
Kelly was professional today. She showed great customer service and was so completely helpful. She deserves 10 stars
Kelly was awesome! She was very professional and informative
Kelly was awesome! I appreciate all tye help and support I got today. Great customer service.
Great staff and super clean location!
Kelly is absolutely the best manager! She was so helpful and so kind, Kelly you made my day! Thank you
Thanks for all your help today Kelly.
Kelly is awesome! Great experience and great customer service.
Kelly was so helpful and got me the right space.
Outstanding keyless entry. Clean, easy to find.
Absolutely best experience ever. I thought I’d get a full run around with fees and prices but Kelly the manager made it clear and easy! I will not use any other storage facilities!
Awesome team at Public Storage! Kelly was fabulous!
Kelly was so kind and professional. I really appreciate her help.
Gratis customer servicios
I appreciate all the help Kelly provided for us today. We really appreciate good customer service.
Kelly was so helpful and I really appreciate her help
Kelly took the time and really helped me out. Thanks for the great customer service!!
Kelly was so helpful today. I appreciate all her help.
Stephanie and Kelly were awesome. They really helped me out.
I've been storing here for years. Good management and clean facility...., however they have recently gone a bit crazy with their rent. If i was a new renter I'd get a great deal, but since they know I have all my stuff in storage they jack the rate by 20 to 30 bucks on a regular basis. This review is aimed at the corporation, not the people who run the location, they have always been great,. UPDATE from 2 to 5 stars. Public Storage evidently realized they had raised the rent 26% last year and another 21% this year... and adjusted it back down accordingly, which I appreciate as moving was going to be a pain, but would have done so as I had found several places as close or closer for 40 to 50 a month cheaper. The property manager here is excellent.
Kelly was so wonderful and great. Very professional and kind.
Kelly is an absolutely AMAZING manager. This is how customer service is supposed to be done. She took the time to understand my storage needs and recommend the BEST approach (aka - not just try to sell me a space). She's knowledgeable in how their systems work and is so friendly. The place is super clean, and has easy access.
Kelly was so awesome . She help us find the best unit .
Thank you Kelly you are the best. Very helpful in a of our needs for the storage. Building well maintain and ready to store. 5 stars to you Kelly. Thank you
Kelly was great! Super helpful and vwry freindly!
Kelly was wonderful!! A very big help and I was renting at another location!!
Kelly at Legacy was great! Great customer service!
Kelly is amazing. Walked me getting a unit gave all the options was very open about pricing I believe I got the second to largest. When it came to closing my unit again she hit all the marks and was very though would rate hirer off possible.
Now I do not know who own this location but what ever you do stop what you are doing and give Kelly a raise, a promotion and all of her flowers because she is nothing short than amazing. I would have been lost in the sauce without her. Kelly has helped me out and she know the system extremely well.
Kelly and Stephanie were amazing and a huge help. Very accommodating. Will definitely use them again in the future!!!
Had a situation where I lost the key to my storage space today. In the stress of a big move Kelly was able to find me a solution very quickly and helped me get the lock issue resolved. The two interactions I’ve had with her have been amazing.
Kelly was excellent. I was a walk in and she showed me the unit. She helped me get set up and download the app. Her customer service is A plus!
We have used several different storage facilities in the past and public storage on Legacy in Frisco has been the best! Kelly was absolutely wonderful! She has been so helpful and friendly to us every time we go in. Good customer service is hard to come by these days and she went above and beyond to make sure our experience was great! The building is always clean and there are plenty of carts for us to use to move our stuff. We would definitely recommend this place to others for any storage needs.
Kelly and Sheribwere great. Thanks for the great customer service.
Fantastic service, very professional - Kelly, Sheri, Charlotte are amazing. They made it easy!!!
Kelly was so helpful, what a great representation of the company.
Public Storage corporate wasn't willing to help me at all over the last few days, but Kelly was the 1 shining star in this entire process... She deserves a raise... All 5 of these starts are for Kelly.
Kelly was great and so helpful!!! Love this Public Storage location
Kelly was so nice. I came yesterday to buy boxes and she was so knowledgeable about boxes. Great customer service.
Kelly was great showing me my space thanks
Customer service was the best with Kelly. We really appreciate all the time and effort she put in helping us.
Liz and Kelly helped us so much! Made the process smooth and easy for us! They made what could have been a stressful situation super fast, easy, and affordable!
Such a clean and secure site. Liz at the front desk was super helpful and knowledgeable.
Great location. Close to my place. Liz had been very helpful in setting up everything. Thanks.
Kelly was fantastic! Super happy with the customer service here!
The manager there, Kelly, ROCKS! Super helpful. The place is clean and I feel secure with the cameras and passwords. So happy I chose Public Storage!!
Kelly was amazing, friendly, and helpful.
Kelly is wonderful very polits
Great Service - thank you
Thanks Kelly for all your help
Kelly is fantastic. She is fantastic. Definitely recommend her place to store.
My first time using storage. Kelly was so helpful!
Kelly is so calm and so sweet. She has helped me numerous times and has gave the best customer service. I’m recommend this facility.
Great public storage facility!
I had a great experience with Kelly at the front desk. She was friendly and gave me helpful information to choose the right until for me.
Kelly was greatly and really helped with our storage needs.
What a pleasant experience. Kelly was a huge help and answered all of my first timer questions. Definitely ask for her, she will get you taken care of!
Kelly is phenomenal. So patient, pleasant and helpful. We felt so valued and appreciated as customers. Christ in you is shing bright Kelly. Keep up the good work
Kelly was so sweet and helped me decide what unit would work best for my families needs! This public storage is a little out of the way Kelly makes it worth the trip!
Kelly at the legacy location in Frisco is absolutely fantastic. She stayed late to help me cancel 2 units and get me into another one that was bigger than one of mine. Ended up saving me money too! She was great. Staying after close doesn’t happen very often. She said no problem, don’t worry about it. She insisted. Super friendly and helpful. Best experience I’ve ever had. Please let her know Greg Cooper appreciates her!
WoW!!! Thanks Kelley for helping out. You really do a GREAT job!!! Facility is ways in great shape and your smiling face is always there. Thanks so much for everything you do. Anyone looking to store things should contact Kelley at Public Storage on Legacy in Frisco. She is awesome!!!
Was in today and Kelley as usual was a huge support and more than willing to accommodate some things we needed when she absolutely didn't have to. She is the reason I stayed after PS raised rents by 39 percent. PS had better hope she never leaves as a multitude of renters I have spoke to love her!!!!
KELLY IS THE BEST!!! I wouldn't use any other storage facility! It's always clean, the carts are always available when I am there, and I have no doubt that my possessions are safe. Again, customer service is top notch; Kelly is THE BEST!!! She went above and beyond to make sure my account was correctly billed. She even called to ask if I needed help with anything. Awesome experience!
Kelly is great! She really helped us with the storage unit and explained all so well!
Kelly is the best! This facility is always clean and if I ever have any issues, Kelly is always on top of it!
The ladies in the front desk were great!
Kelly was wonderful both yesterday when I came in to check on switching units and today when I moved everything... The was extremely helpful and courteous throughout the entire process. Public Storage corporate wasn't willing to help me at all over the last few days, but Kelly was the 1 shining star in this entire process... She deserves a raise... All 5 of these starts are for Kelly.
Kelly was nice and well training about the storage business she explained real easy and I'm very happy
Thanks
Kelly was a great help could not be more greatful with the speedy service and awesome attitude
Kelly is awesome great customer service and very helpful I recommend this location.
A spotless, modern, huge and well-run facility with caring, customer-service-oriented management. Kelly could not have been more helpful. Thank you!
KELLY WAS GREAT AND WONDERFUL AND HELPED ME CHOOSE MY UNIT .
Kelly was wonderful. She helped with my move in needs.
Liz and Kelly where the best at this location. Very helpful, very knowledgeable about this place. I’ll definitely use this location again.
Thankful to the young women here at this facility for being AMAZING! Mrs. Kelly & Mrs. Jennifer. They were honest, transparent, and so FREAKING HELPFUL. Thank you both!
We have been here for five years. That has something to say about the staff and the prices. Just recently upgraded our unit with help from Ms. Liz. She is awesome, helpful friendly and always offering great advice. We wouldn't be there without her.
Liz and Kelly are amazing! Love the building, facilities, and climate controlled storage. The security and App convenience are wonderful! The gals are so helpful!
Kelly was very helpful and kind today
Liz was extremely helpful and very polite
Liz was amazing! She helped me rent my unit quickly and walked me through everything. I’ve rented several storage units before and I’ve never been to a property so clean and helpful.
Kelly and Lashonda are amazing thanks lady's for all your help getting me a unit
Thanks Kelly!! Awesome Service!!
Kelly is amazing!! So kind and took the time to make sure I picked the unit that was right for me! Thank you for a great customer experience!
If you're ever in need of storage space you should visit Public Storage (Frisco). Kelly is very kind and professional, willing to provide her expertise, recommending the perfect size storage unit to fit your needs.
Excellent Service!
Kelly is such a Godsend and sweetheart at this location. Top notch customer service. Thanks again!
Cheyenne & Kelly were so great!
I really appreciate all of Kelly's help today. She is a real blessing. She helped me with my situation and I really appreciate her.
Kelly and Cheyenne are very kind and professional. Thanks for helping us get our storage needs.
Kelly has been so helpful and courtesy. Thank you..
Kelly, the manager has been the most knowledgeable and respectful employee I’ve had the pleasure to work with.
Kelly was so polite and so helpful with the storage process.
Kelly was great help with me today! Very friendly and kind. Thank you so much Kelly.
Kelly and Charlotte were gratis help.
Kelly & Charlotte made the experience great & were very easy to talk to
Wonderful staff! Very friendly and helpful!!
Kelly was wonderful helping with my storage today
Friendly and professional
Excellent, excellent customer service, Amanda A. will take fantastic care of you and your needs! They are definitely the A- team in storage!~
Great place, very clean and easy to access. Manager is very friendly.
Kelly was great!! Appreciate her help today.
Had experience today at Public Storage with Kelly. She is a top notch manager. Come see her and store your stuff at Public Storage Frisco.
Kelly was fantastic and very helpful. Highly recommend this location
Wanted to share my recent experience with one of your managers Kelly Ramon. She was very nice to me and very professional. I had to move into a larger unit and this process could have been a stressful time for me considering my current life situation but Kelly made it a lot more manageable which reduced my stress level a great deal. To Always speaking in a calm and professional manner! While making sure I understand the process 100%. I cannot express how much I appreciate her for providing such wonderful customer service for me! She definitely deserves all 5 stars!
Lucille Scott
Amanda A did a great job showing me options for lease. I chose a 10x10. It was a seemless transaction.
Kelly was wonderful and professional in assisting me with renting a storage unit. Would highly recommend her and this facility for your storage needs.
Thank you Kelly for all your help. You have made my journey so great. Excellent customer service.
Thanks Kelly for all your help. Very professional service.
Kelly and Vickie wereamazing with their customer servicw
Always clean and well maintained