Karen and Denise were fantastic. They made my experience really easy and we’re very knowledgeable about the facility. Thank you so much for making this a great experience.😊
Nice clean professional facility
Christina is a great manager and is always able to assist with any needs I have with my storage unit.
Thankyou Denise for the great service you provide
You made it so pleasant
For us
Your smile and your personality made us feel at home
Thankyou again
Great service thankyou you so much Denise
For all your help
You were extremely helpful with all are needs and the information we needed
Thankyou again
Michael was super helpful made the whole interaction easy efficient and was personable. Will recommend this storage to family and friends for sure. 20 minutes and new ac unit climate controlled first month for $1.
Karen was amazing person and great service on helping us get a storage
Very reasonably priced storage, we got the covered space that you just drive in and out for our RV because we are dweebs when it comes to parking. This is close to where we live so it is the most convenient option other than parking in your own backyard which we would love but it's not easy to find a place!
I had a wonderful experience on site. The gentleman that waited on me was very nice and professional. The storage unit I rented was perfect for my needs. I ordered it online and then went in person to inspect. Doing it on line, I received a discount. Thank you!
Love the app to open gates. So much easier. Super friendly employees at the front desk. Very helpful. Thank you Cristina and katie.
Karrington is awesome! He made the experience very easy!
Michael is fantastic! Super helpful and honest. Helped my s/o and I pick out the right storage for our needs.
Very clean facility.
I've been renting here for years - clean, easy access. Michael was great helping me getting another unit.
I have a storage space at the Granbury facility. On moving day, when the door was coming down to my unit, it went off the track and got stuck. I told the person in the office, Michael, and he came right over to help. He managed to get underneath the door and use tools to put the door back on the track. While he was in there, he didn't like that there was some dust and then swept out the entire space. During all of this, he was courteous and professional. I really like this place. I've always gotten good treatment, and today was no exception.
Mr karrington was very helpful and knowledgeable. I recommend this location for your storage needs.
Rented a unit today 10x20 for a much lower than other stores.
Christina helped us, only took 10 min, and we where moving stuff into the unit no problem. Thank yall for the good service!
I recently set up a time to meet with Karrington on Granbury Road to see a potential storage unit. He was very professional and extremely patient in answering ALL my questions - and the setup process was super easy with his help!
Thank you!
A very clean and well maintained place. I like the ability to park in a covered area to unload. Great price too.
Great storage! very clean! And the manager is very polite professional and nice!
Thank you Karrington for you support. You’re the best
Michael the sales manager was kind and helpful excellent and professional a wonderful person he made our experience easy .
Karrington was great and helped us every step of the way in the rental process!!
Mike was very helpful today getting me in quick
Nice employees, and very helpful.
Michael was awesome! Great help and excellent customer service! He definitely helped me with my decision to rent at this location.
Very good place for all your moving service
My wife and I stopped in unexpectedly to get information the prices and size options of storage units and ended up renting one. The associate gave good clear information and was very pleasant to talk with. The whole process was pretty quick and easy.
Katie was an incredible help, great onboarding experience very detailed and efficient process!
Excellent customer service and amazing tour of property. Katie was informative about what we should expect and made sure we knew everything before we left the premises. I would refer everyone to choose this property for their storage needs.
Excellent customer service!!!
Love the unit and the ladies are so helpful and nice. But really would lije some chairs in lobby
Super helper and good room space for my items
Good customer service Mike helped me out a lot
Great customer service. Amy is very helpful!
I stopped by this store to ask a few questions. The staff was super kind and very accommodating!!!!
I Had a wonderful experience. Nice and Simple. Katie was a Great help.
Kinda pricy but we'll maintained
Amy and everyone on staff were very helpful and explained everything thoroughly! Fantastic experience.
Katie was amazing. She makes customer service an art form.
Excellent pleasant service from Katie. She’s the best.
I have been here for over 3 years. While I've been here all of the employees here have been very professional and helpful. Amy has been the best while I've been here! She has solved many, many problems and issues I've come up with while here and calmed me down on a lot of them. She's an excellent worker and very knowledgeable about her job. I am moving out finally this month of June and will miss her smiling face.
Jorge was awesome ! He helped us pick the right unit with a great location!
Great facility! Thank you Jorge!
Michelle was great,she was very helpful with my setup and she explained and answered all my questions and concerns in a polite and respectful manner!
Very easy to start a new rental! Very clean facility.
Amy and Bill are amazing! Visited location yesterday and Bill took a lot of time, patience and determination to review available units and recommend the best course of action.
Today Amy was also first class and professional to work with showing us our two final unit candidate choices. Her knowledge and input made the correct decision obvious from all considerations.
These folks are professionals and enjoyable to work with.
10 out of 10!
Jorge and Amy provided great customer service 😁
Sasha was the most helpful person ever. Made the entire process seamless. No fuss. Polite, knowledgeable, and informative throughout every aspect. Best experience I’ve had with a storage facility.
The staff is great and storage units are clean, temp-controlled, pest free and secure! Would not go anywhere else. I am a repeat client and I definitely recommend this facility if you want to keep your belongings safe, secure and in mint condition.
Kudos to Amy at Public Storage. She was very polite, professional, warm and accommodating. We would definitely rent storage space with her again.
Amy called to let us know our storage unit was not fully locked. Thank you Amy for taking the time to call us and let us know. We were able to come back to the unit and secure it.
Amy helped me with my storage needs at 6900 Granbury Road on Saturday, April 29, 2023, and she was wonderful. This location is always clean too. I appreciate Amy's customer service!
Amy is the best! She's helped me so much during such a difficult time. She explained everything I needed to know about the renting process. Thank you so much!!
Great service, nice and clean.
Had technical problems. Jen and another lady took at least 30 mins to fix it but I am pleased to heve it done, finally. They both went above expectations.
I take my vehicle here for service.
Hannah was great and very helpful
Annie was wondering in helping me pick out a storage unit. Excellent customer service
Kayla, save me $130.00 and it was a wonderful experience here.
Amazing customer service Matt and Kimberly are the best If I need to in the future I will be back THANKS GUYS
Just rented a unit. So far so good.
Easy in, easy out. Awsum elevators! Atmosphere is climate controlled, really comfortable.
The young woman who helped me yesterday was very friendly and resourceful. She assisted me in picking the right size unit for my trailer. She was doing a great job and had patience although it was busy, and she was juggling 2 locations. The manager also provided a lock for my unit. It was a hassle-free process. Great customer service and convenient location!
Great place to store items
Rented here before it was sold to Public Storage. Jyst moved out. Decent location. Easy to find and get in and out. Could possibly use a few more carts but that's the case at most locations. Clean facility.