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Address

1225 West Trinity Mills Rd
Carrollton, TX 75006
  • Rent and pay for your space online – today.

  • Move in during gate access hours.

Phone

972-695-9426

972-695-9426

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

972-695-9426

972-695-9426

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    6'x6'
    Online price
    $ 26/mo
    Online only price

    Unit Size
    6'x6'
    Online only price
    $ 26/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 6'x6'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Swing Door
    Online-Only Price $ 26 /mo Online-Only
    Standard Price $ 35
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    5'x10'
    Online price
    $ 28/mo
    Online only price

    Unit Size
    5'x10'
    Online only price
    $ 28/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Ground Floor
    • Outside Unit, Rollup Door
    • Drive up access
    Online-Only Price $ 28 /mo Online-Only
    Standard Price $ 37
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    6'x10'
    Online price
    $ 36/mo
    Online only price

    Unit Size
    6'x10'
    Online only price
    $ 36/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 6'x10'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Swing Door
    Online-Only Price $ 36 /mo Online-Only
    Standard Price $ 48
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x10'
    Online price
    $ 38/mo
    Online only price

    Unit Size
    10'x10'
    Online only price
    $ 38/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Ground Floor
    • Outside Unit, Rollup Door
    • Drive up access
    Online-Only Price $ 38 /mo Online-Only
    Standard Price $ 50
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x14'
    Online price
    $ 52/mo
    Online only price

    Unit Size
    10'x14'
    Online only price
    $ 52/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x14'
    • Ground Floor
    • Outside Unit, Rollup Door
    • Drive up access
    Online-Only Price $ 52 /mo Online-Only
    Standard Price $ 69
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    2nd Month Free
    Unit Size
    10'x20'
    Online price
    $ 89/mo
    Online only price

    Unit Size
    10'x20'
    Online only price
    $ 89/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside Unit, Rollup Door
    • Enclosed
    • Drive up access
    • Vehicle Parking
    Online-Only Price $ 89 /mo Online-Only
    Standard Price $ 118
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    2nd Month Free
    Unit Size
    10'x24'
    Online price
    $ 119/mo
    Online only price

    Unit Size
    10'x24'
    Online only price
    $ 119/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x24'
    • Outside Unit, Rollup Door
    • Enclosed
    • Drive up access
    • Vehicle Parking
    Online-Only Price $ 119 /mo Online-Only
    Standard Price $ 158
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Storage Near Carrollton, TX 75006

Self storage in Carrollton is conveniently located along West Trinity Mills Rd, near I-35E and within easy reach of Farmers Branch, Addison, and north Dallas.

Small Storage Units Near You in Carrollton

Commuters, frequent travelers, or professionals working near Farmers Branch, Addison, or along I-35E can store personal items, work supplies, or seasonal gear in a 5x5 storage unit. These compact units are ideal for boxes, files, small furniture, sports equipment, and items that no longer fit comfortably at home or in the car.

Families and residents in Carrollton, Farmers Branch, and surrounding Dallas County neighborhoods can use a 5x10 storage unit to declutter shared living spaces. These units are well-suited for recreational gear, folding chairs, coolers, luggage, sporting goods, and off-season clothing and extra household items that tend to crowd closets and garages.

Medium Storage Units Near You in Carrollton

Apartment and condo residents near West Trinity Mills Rd or along I-35E can store duplicate or bulky furniture in a 10x10 storage unit. Couches, coffee tables, dining sets, shelving, and extra kitchen items fit comfortably, making these units helpful during moves, downsizing, or home updates.

Large Storage Units Near You in Carrollton

A 10x15 storage unit provides added flexibility for larger household and recreational items. These units can accommodate bicycles, mattresses, larger furniture pieces, and multiple rooms' worth of belongings, along with outdoor gear and storage bins that need to remain accessible throughout the year.

Homeowners in Carrollton and nearby communities planning a renovation or transitioning between homes can store the contents of multiple rooms in a 10x20 storage unit or a 10x25 storage unit. These spacious units can hold furniture, appliances, boxes, and decor from a three-bedroom home, making them a practical option while remodeling, relocating, or organizing long-term storage needs near West Trinity Mills Rd.

Carrollton Public Storage offers a range of indoor storage units, outdoor storage units, and climate-controlled storage units to fit your needs. After stopping by your unit, unwind with dining or shopping nearby at The Shops at Willow Bend or Addison Circle, or enjoy outdoor space at nearby parks and trails, all just a short drive from West Trinity Mills Rd.

Use our eRental program to book a contactless move-in and enjoy modern self storage that's built for your needs.

If you are still looking for storage units near you in 75006, we have locations throughout the Carrollton and north Dallas area.

Convenient Self Storage Near You in Carrollton

Looking for storage that fits seamlessly into your daily routine? Our Carrollton location makes it easy to stop by before work or after errands. Declutter your home or office without going out of your way.

Available Storage Unit Sizes

From compact locker units designed for boxes and seasonal items to larger spaces that can hold furniture and household belongings, there's a size to match your situation. Choose the right amount of space so you can organize efficiently without paying for more room than you need.

Drive-Up Access

Why carry heavy items farther than you have to? Drive-up access allows you to pull your vehicle directly up to your unit, making loading and unloading faster and more convenient. It's a practical option for bulky furniture, equipment, and frequent visits.

Climate-Controlled Storage

Climate-controlled units provide a more consistent environment for items affected by temperature and humidity changes. These spaces are commonly used for electronics, wood furniture, important documents, and seasonal clothing that benefit from added care during storage in Texas's variable climate.

Uncovered Parking

Need a place to keep an extra vehicle out of the driveway? Uncovered parking offers a simple solution for storing cars, trucks, or trailers when space at home is limited. It's a convenient way to free up room without committing to long-term garage storage.

Covered Parking

helps shield vehicles from sun, rain, and storms. This option works well if you want some coverage from the elements while still maintaining easy access.

Enclosed Parking

provides a fully contained space for vehicles or equipment that need added separation from outdoor conditions. These units are ideal for long-term storage or when you want everything kept in one enclosed area.

24/7 Access Storage Near You

With 24/7 access options, you can retrieve or store items early in the morning, late at night, or whenever it fits your routine. This flexibility is especially helpful for busy households and business storage needs.

Other Amenities & Services

Additional features help simplify your storage experience from move-in to move-out. Well-lit areas, convenient access points, and available moving supplies for sale make it easier to organize, transport, and store your belongings.

Cheap Self Storage in Carrollton

Finding affordable storage doesn't mean sacrificing convenience or flexibility. Budget-friendly options allow you to store your items while keeping monthly costs manageable, whether you're downsizing, relocating, or reorganizing your space.

Promotions

Take advantage of special offers available for new customers. Promotions vary by location and season, so check our current rates online or speak with our on-site team to learn about any active discounts that could save you money on your storage rental.

Billing (how it works)

Managing your payments is simple and flexible. Customers can make one-time payments or set up automatic monthly payments through their online account. Your account also lets you update payment information and view billing history at any time.

On-Site Property Manager

Our experienced property managers are here to assist you every step of the way. From helping you select the perfect unit size to answering questions about access and amenities, our professional team is committed to providing excellent customer service and ensuring your storage experience is smooth and stress-free.

Directions

Directions from the North

Drive south on I-35E. Take the exit for Trinity Mills Road and turn left. Continue west on West Trinity Mills Rd. Our facility will be on your left.

Directions from the South

Drive north on I-35E. Take the exit for Trinity Mills Road and turn right. Continue west on West Trinity Mills Rd. Our facility will be on your left.

Directions from the East

Drive west on Trinity Mills Road. Continue past Marsh Lane and Josey Lane. Our facility will be on your left.

Directions from the West

Drive east on Trinity Mills Road. Continue past Dickerson Parkway and Old Denton Road. Our facility will be on your right. Find us near West Trinity Mills Rd and I-35E.

At Public Storage, You'll Always Find...

  • Convenient Storage Solutions
  • Keypad Access
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Explore our Carrollton, TX Storage Units on West Trinity Mills Rd

Self Storage FAQs

Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.

Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.

Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.

Indoor Storage Units: Located inside a building with hallway access.

Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.

Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.

Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.

RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.

Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.

Features and availability vary by facility.

Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.

Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.

Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.

Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase

Features can vary widely by location, so reviewing your facility's offerings is recommended.

Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options

Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.

Resources from the Help Center

How Self Storage Works

If you've never rented self storage before, we're here to help.

Making a Reservation

Once you've found the right storage unit, you can lock in your price by making a free reservation.

Features & Amenities

Your storage needs are unique. Find out which features and amenities are right for you.

Moving In

Here's what you need to know to make the process as smooth as possible.

Reviews ( 271)

February 24, 2026
Google Public Storage Tammy Fehse
Had papers ready very courteous and helpful with both auction sites.
January 9, 2026
Google Public Storage Roger Smith
Attractive move-in cost, expect three rate hikes a year pretty much doubling the move-in price within one year. Bluetooth gate opening stopped working within a month of moving in and has never been fixed. EDIT: I've raised the rating due to their customer service. They called and discussed all my issues with me, explained about the mouse problem due to someone storing perishable food and they are dealing with it. They are getting on the gate repair, and they also offered several options to offset the rental increase. I'm glad they monitor review and respond quickly. That's how companies should be run!
December 28, 2025
Google Public Storage Ramon De La Cruz
Gerald was great! Helped me out a lot with my auctions
December 28, 2025
Google Public Storage Jeffrey Meyers
Gerald was awesome and knows his stuff. Great man to have on staff.
December 15, 2025
Google Public Storage Andres Fuentes
Thanks to Gerald For answering all my storage questions and made renting a Spaces very easy. I highly recomend this place
December 15, 2025
Google Public Storage andres de jesus fuentes colina
Gerald was very helpful and provided me information regarding my unit and was very patient with me
December 13, 2025
Google Public Storage Maria Brown
Alex has been a great help every time. Nothing but great things to say about him and he tries to keep the place as clean and tidy as he can.
December 11, 2025
Google Public Storage Johnathan Vasquez
The managers here are great! The office is closed in the mornings most days but when I see them they are always helpful! Thank you Alex and Gerald.
December 6, 2025
Google Public Storage Javonna Charles
Alex was very helpful, especially when I couldn’t get additional help over the phone!!
November 6, 2025
Google Public Storage Jennifer Thurman
I’ve been with Public Storage for over 5 years and In the past it was hard to find good customer service and overall experience but in the last year I met Alex and he has been outstanding in customer service, honest, helpful and on top of things (reminding me about things). I really appreciate him! Thanks!!!
November 1, 2025
Google Public Storage Richard Ortiz
Great service
October 29, 2025
Google Public Storage Sarah Wise
I have been renting here for a bit. I absolutely love the staff. Alex has been the biggest help to me. I've ended up getting additional units here simply because of the great service and great prices.
October 27, 2025
Google Public Storage Gideon Burnett
Gerald helped me, and he ‘s great!
October 25, 2025
Google Public Storage Rita Reichard
Alex at the Trinity Mills location is awesome. He was very professional, helpful and pleasant to work with in my transfer from one unit to another. He has always been approachable and pleasant in all my interactions with him.
October 16, 2025
Google Public Storage Mike Rio
August 28, 2025
Google Public Storage Crystal Leigh
I had a great 2 years with this property especially dealing with Alex who had to call me quite often as I’d forget to pay by the 3rd sometimes he is an absolute pleasure, very professional and truly a treat to do business with and I don’t understand why he’s not a manager trust me he’d be an asset as one
August 28, 2025
Google Public Storage Alex Garcia
August 28, 2025
Google Public Storage Obed Ordonez
Won a unit here at auction and had it fast and easy. Alex explained the process fully and he helped me get going as soon as I arrived.
August 27, 2025
Google Public Storage Jacob Ostler
I've been with these guys before and can definitely recommend them for my storage needs. I hadn't been here for years since the last property manager Michelle but it looks like the guy there now, Alex has been keeping a good handle of things since she had gone. He tells me that someone else has been helping him out with keeping the place clean, I think his name is Nick but those two boys have been very nice to us and we plan on sticking with Public Storage.
August 26, 2025
Google Public Storage Jay Kim
There are a lot of opening and seems around the unit. Found a dead rat and rat poop/pee all over. Increase the price from $60 to $100 within 4 months. Will be moving stuff out to a different location.
July 31, 2025
Google Public Storage Fred Kibe
I don't usually leave reviews, but Alex absolutely earned this one. From the moment I walked in, he was welcoming, professional, and genuinely helpful. He walked me through the process, answered every question with patience, and even helped me find the best unit for my needs--not just the most expensive one. You can tell he actually cares about the people who walk through that door. Smooth experience all around, and Alex made it even better. Definitely recommend this place--and if you get Alex, you're in good hands.
July 26, 2025
Google Public Storage Marco A.
My experience with the manager on-site, Alex, was something to go out of my way to applaud and leave a review. His attitude and professionalism made my experience worth while. Clean property, ease of service, and a kind face. What more can I ask for? If you’re looking for a storage space to rent from, look no further than here.
July 25, 2025
Google Public Storage Dustin Burham
The property managers have always been there to help my wife when we are there. Thank you Alex and Robert for helping us with our concerns and reassuring that we are in good hands
July 10, 2025
Google Public Storage Duane Carpenter
Great customer service! Thank you Alex
June 11, 2025
Google Public Storage Bryan
Alex was really cool and helpful all my questions where ask and solved all my problems thanks.
May 14, 2025
Google Public Storage Leighton Gambill
Alexander was a great help! He showed me my reserved unit and answered all my questions! We look forward to storing with you all!!
May 3, 2025
Google Public Storage Fred Releford
Great service by Robert , very helpful and professional.
April 14, 2025
Google Public Storage Kevin Francois
Robert was very helpful and did an amazing job thanks.
March 8, 2025
Google Public Storage Priscilla Baez
The staff Alex was very helpful and work around to help what I needed. Good service and very polite. He fixed the problem. I would recommend this location.
March 3, 2025
Google Public Storage Brian Adams
March 1, 2025
Google Public Storage Jessi Osborne
Very professional, very knowledgeable of the business and pro customer… cut for the job, and strong ability to communicate the business and . very informative The mangers is Alex G.
February 8, 2025
Google Public Storage Meredith Thomas
Always helpful and kind
February 4, 2025
Google Public Storage Dustin Harrison
Easy process. Good price.
January 18, 2025
Google Public Storage Lewis Quivera
December 28, 2024
Google Public Storage Wesley Cutting
Careful with their pricing. They've raised the rent by 50% within four months of moving in. Makes for a great sticker price to sign up only for the bait and switch to come down the road.
November 26, 2024
Google Public Storage William Bennett
Good location, not too busy and can get a trailer around. Alex, in the front office, is GREAT! Super helpful, very courteous, and wonderful customer service!
November 22, 2024
Google Public Storage Kevin Thompson
Alex did a great job helping me fix my app. Thank you Alex, awesome job.
November 14, 2024
Google Public Storage Joe Henderson
Alex has been professional & was there when I needed him..If you need storage rental, he is definitely the person to see.
October 30, 2024
Google Public Storage Narcedalia Cazares
Alexander was very kind and helpful today. Had the time to show me the storage, time to explain everything that I was signing and about special price for this month. Great customer service 💯
October 20, 2024
Google Public Storage Ricky Alba
Alexander was great in assisting in a new rental
September 25, 2024
Google Public Storage Alec Reyna
Renting with Alex was simple and easy. Very nice, attentive, and knowledgeable. All needs and concerns were readily addressed. Easier process than any other storage rental experiences I’ve had. Highly recommended.
August 25, 2024
Google Public Storage Stephen Bricher
Robert was great help.
August 2, 2024
Google Public Storage Pay Saula
This property is very well kept by the leasing agent or manager Alex. Alex is a very kind and helpful young man, who goes over and above the call of duty. You can tell that his mission is to ensure that every customer is happy and satisfied when they leave the property. I am very pleased and satisfied with my unit in public storage, Alex has given me peace of mind in knowing that my property will be safe in public storage. Thank you so much Alex! God bless! Patrice Smith👍🏼👍🏼👍🏼👍🏼👍🏼❤️😊
July 17, 2024
Google Public Storage Alejandro P Sanchez
July 12, 2024
Google Public Storage Hinata Yuu
The property manager, I think Alex was his name was super helpful and answered all of the questions I had about my storage unit. The place is always really clean too!
July 12, 2024
Google Public Storage Madeline Deitchman
The lot is perfectly well kept and the workers are extremely nice especially Alex. He is extremely personable and very knowledgeable. I would definitely recommend this Public Storage to my friends and family just because of him.
July 9, 2024
Google Public Storage Seth Cook
Signed up and had a storage unit the same day. It was a fast and easy process. Once I got to the unit Yessii had a great personality, was very professional, and answered all my questions. Definitely a good first impression. Looking forward to the rest of my experience here.
May 13, 2024
Google Public Storage Roderick Alexander
Susan was very patient, great customer service skills and friendly, and very helpful. Very thankful for her help.
March 30, 2024
Google Public Storage Rosa Landa
Exelente servicio llame para pedir informacion y el chico Alexander es muy atento y da buena informacion muy agradecida
March 8, 2024
Google Public Storage Tameka Howard
Only use this place for very short storage needs. They will double the rental amount after a few months & continue to raise every 2-3 months. I should have gotten out when they cut the lock on my rental & tried acting like I was crazy and just didn't have the correct keys. Tried charging me $25 to get the new lock cut but ended up calling me later that day saying they cut my lock previously because of a unit mix-up and I could come back to pick up the keys to enter my storage. Also, don't use the trash can out there. The older guy threatened to call the cops because we used it. I had a tiny storage for 2 years & was paying $164 a month rent & he was tripping about the garbage can. Plus, when I got my stuff out it was loads of dirt on everything. Some stuff I needed to throw away because it had gotten too dirty in there.
February 29, 2024
Google Public Storage Rick Watts
They double the rent after just 10 months!
January 2, 2024
Google Public Storage Cassandra Crumedy
November 10, 2023
Google Public Storage alireza nasiralhosseini
September 3, 2023
Google Public Storage Loice Hadebe
Place was closed 😔
September 1, 2023
Google Public Storage Janeshia Woodard
Alex is such a great help you can tell he loves his job.
May 18, 2023
Google Public Storage Patricia Ioder
Alex is really nice and hepful.
February 24, 2023
Google Public Storage Nicely Tasted
A bit dirty upon arrival, but the manager was great, the tall guy with long hair. He helped us get settled in and assured us that our things were in good hands.
November 30, 2022
Google Public Storage Christian Huling
The two young ladies (I believe Jen and Kayla don't hold me to that I'm terrible with names) were AMAZING. They understood I needed storage just for a little bit and they gave me the same respect and genuine care that they would give to someone renting for years. If I ever need to store anything like a big horde of cash like in Breaking Bad this Public Storage is where I'll put it. Thank you for the professional and caring attitude these girls have.
November 12, 2022
Google Public Storage Sheri Marshall
Alex, at the West Trinity Mills location in Carrollton, Tx, is awesome! I am looking to possibly downsize and he was super knowledgeable and helpful with my inquiries! I was going to search around for better prices but this property is so close by and conveniently located. So I am keeping my business with this location and Alex.
October 26, 2022
Google Public Storage Thomas Cibula
Great job Roxie
July 7, 2022
Google Public Storage Mamma Bear
June 25, 2022
Google Public Storage Ashley Schwartz
Nice staff and convenient location!
May 7, 2022
Google Public Storage Imelda Castille
Great customer service
April 14, 2022
Google Public Storage Robbyn Trautz
Nice property. Would recommend
March 1, 2022
Google Public Storage Krishna
Good place to store the items by renting.
February 28, 2022
Google Public Storage Riece Marcum
5 star review, love the place , love the staff, one guy in particular went above and beyond in helping me and answering all my questions, "stephen chadbourn" super nice guy and know his stuff!! cant say enough good things about this place and stephen would definitely recommend to my friends and family.
February 15, 2022
Google Public Storage Sandra Logue
The rental process was simple. The move out process has been a nightmare. I submitted my vacate day of Jan 31, 2022 more than a week in advance. We vacated the property and removed our lock on Jan 30th. I called on Feb 1st and left a voicemail informing we had vacated. Waited 2 days, called again waited 2 more days and called the 1-800 number. They rnailedt property manager and said I would get a response within 3 days. I did not so I called back again. This continued until I received a call on Feb 12th from someone asking for a payment. I explained I had been trying to get the account closed since Feb 1st. He told me the property mngr has been out due to illness and he would look see what was going on. He closed the account on the 13th and then sent me a bill with a late fee for the time period where I had vacated the unit and tried getting my account closed. ***I have reached out to them about this and will gladly update my rating if/when they cancel the charges*** Update: I changed my rating to 4 stars bc once I finally got in contact with the right person the issue was handled in less than 24 hours. I was impressed not only with that but also with the fact that once it was dealt with, they reached out to me to let me know. So while it was a headache to deal with, the situation was resolved very satisfactorily. Thank you very much.
February 9, 2022
Google Public Storage Angela
There's never anyone there at the office to assistance you!!!!!!!!!
January 26, 2022
Google Public Storage Aaron Miralda
I visit this place 4 times the same day. And there was no any person in the office. I call them and they didn't answer my call