Public Storage Self-Storage Units at 515 N Mustang Rd, Yukon, OK

Over the past four months, we've experienced two break-ins. It’s very disappointing how management responded, there was not a single apology or assurance that improvements would be made. Looks like more RVs next to ours had also been broken into. We cancelled our service.

Won an auction online from this place what a rip off!!! The way they took their pictures made it look so wonderful but everything was trash I had to clean it out to keep my account good with the auction house. Everything that looked wonderful was broken there was an Acer computer box with no Acer in it of course. There was even a pair of dirty panties in there so basically I got a whole truck load of trash. I will never buy another unit from these people horrible!!

Kevin is just awesome,! He's nice, respectful, actually friendly, and very helpful! He's got a great personality & attitude. I have been a customer for a couple years now. I loathed dealing with them (no not b/c I didn't want to pay my bill). It was the people and the way they operated. Especially the woman she was super unprofessional to say the least. Hiring Kevin was pretty much a God send compared to prior. He needs to be employee of the month. God Bless!

Kevin at public storage in Yukon ok was great help today. Very nice over the phone and answered all questions needed.

I first went to the Public Storage on Mustang Road just to look at the units to see what size I needed. Awesome customer service, friendly, & professional staff! I rented a 10x20 and moved all my stuff in. It was very easy to book. Be sure to book online. You will get a reduced rate & 2nd month free. It’s a clean Public Storage, and they are very communicative & easy to work with. Highly recommend!

Great experience and Kevin was a pleasure to deal with!

I decided not to move into the place but they did not give me any of my money back at all so I would recommend not to ever rent from them

While I didn’t end up renting a space at THIS location, I did make my reservation at this facility and worked with a woman named Shirl. WOW. 10/10 this woman went above and beyond to help me out. Clearly an expert, she knew how to combat every issue I had, which numerous tricks up her sleeve. I still can’t believe how kind and thoughtful she was to me when she didn’t have to. Together we determined a different size and location would be best for me so she handled everything. Such a smooth evolution and makes me so proud to be a customer here. Thank you Shirl!

The best and helpful person or person's to get the job done quickly. And I loved it

Kevin and James were both great help

Cantina was professional and kind highly recommend her

Catina was an absolute doll in helping us today!! we had a few issues with another location and was able to get us a unit here and help us fix our issues with the other property! Will definitely continue using this location!

Kevin was great… he took me out to see the units… helped me finalize my rental… genuinely cared about my experience…

Kevin and Mark were great explaining all the options at the facility. The place is quite large and was very helpful.

The storage facility is ridiculous with raising the rates. I'm paying well over $200 more than when I originally signed the lease three years ago. All they've done is put lipstick on the pig. They do not fix security issues.

When I initially rented my unit I was provided a price and that was the price I paid for a couple month. Then without explanation the rate changed to almost half again more. My unit has been broken into, the climate control was out for months and the rate went up again. Now my rate has increased yet again to more than double my initial rate in just a little over 2 years. I looked online and the rate posted for my unit is half of what my new rate is. Looks like I'll be shopping for a new storage location, because $180 for a climate controlled 10x10 unit is absolutely insane.

Place has been fine other than doubling in cost to $170 in 4 years. But the other tenants need to learn to mind their own business and not harass other people. Blocking the exit and refusing to leave unless I use the keypad despite always having used my phone. How could I have gotten into the facility if I didnt have access? It is not other tenants responsibility to police the place, refuse to clear the gate, nor force others to do something when it's 2025 and the use of the app allows for wireless gate opening.... Like it states on the sign... On the gate. Whoever had the white SUV and left around 815 from gate 2 on July 17 2025... I hope you run out of gas or leave your windows down when it storms or floods.

Good place to use for storage, and remote access to the gates is great

We received great customer service from David and Tommy thank you guys !!

For as big as it is, the people in the office sure know how to keep it clean! I recommend this place over any around.

Ive been renting here for a while and the workers here are top notch. David and Mark are both super helpful and friendly.

David and Mark were a great help

Lengthy review but it follows the unpleasant experience using PS. Don't rent from Public Storage! They will get you in at a low price and keep increasing the price. They have raised my rental price twice over a year. This last increase went from $165 to $210. Find a different company with some morales. UPDATE 2-5-25-- I was contacted about 3 months back by PS and they discussed my review with me. My rate was dropped at that time. The second month, it increased by $45 and stayed the same for the 3rd month. Low and behold, on the fourth month, it increased another $45. It's unfortunate this is the modus operandi of PS and most other storage facilities. I like the facility but the ability for your rate to increase at anytime for any reason is just not acceptable. Some facilities increase every 6-9 months and provide you with advanced notice. In my experience, rate increases occur way more frequent. I'm waiting to hear back from the property manager to discuss the increase and see what my options are. I'll update after I hear back. Update 2/13/25 I spoke with Holly form the facility and she informed me that a rate reduction was denied. Holly was polite and I have no issue with her. The issue is with PS as a company. To be clear, rate increase are covered on the website and I was aware of this , but an increase of nearly $90 is not acceptable. It's unfortunate PS believes this is the kind of business model that will create positive customer experiences. I can assure you, any of these 4-5 star reviews either haven't had their rate jacked up yet or it's only been increased by a small amount. Nobody is going to be happy with a $90 + increase. I would prefer not to move to a different facility, but an additional $1100 annually due to this rate increase is not right. If you don't plan on staying in the facility long, I would recommend it. If you plan on making it a long rental, I don't. 6-1-25 FINAL UPDATE - moved out Well, PS raised price another $50. The monthly rate has more than doubled from my move in rate and will surely continue to increase. Fun fact, out of all the surrounding units next to mine, “SOMEONE” put superglue in both my locks. Bad reviews seem to result in lock vandalism. As tempting as the move in rate may be, save yourself the headache of increasing rates and potential lock vandalism, and find another company. Pro tip, if the company won’t give you a rate to expect in 3, 6, or a year out, don’t use them. Hope this helps someone.

We have rented a 12x20 unit from this location for a few years now. Rent continues to increase, they dont offer military discounts an facility is always left open or been broken into. The advertised price for my unit is currently 78.00 vs 119.00 normally. My current bill which is always payed on time is 305.00 . I dont not recommend this location an will be looking into moving to a better facility in the future.

Gave me 5 star service, Polite, professional and proficient. Quick painless rental process, I recommend them!

This place is amazing. The pricing is the best I found and they are friendly and helpful can't recommend enough. 10 stars

Joe was very friendly and helpful. He showed us the storage unit and answered all of our questions. Would recommend Joe and this storage facility

I had a great experience. A big shoutout to Holly—she was incredibly helpful, friendly, and made the whole process smooth from start to finish. She answered all my questions and went above and beyond to make sure I got the right unit for my needs. Highly recommend this place, especially if you get the chance to work with Holly!

Working with Holly was fast and easy. Nice storage unit’s and cheap prices!

I've been using them for almost a year, and Holly has always taken great care of me. I highly recommend asking for her. I will be a long time customer.

Holly is the absolute best!! Always friendly!! Definitely my go to girl for storage.

I cleaned out my unit over a month ago, left it unsecured, following the instructions of the person on site. I have spoken to multiple people on site and on the 1800 number since then, and not one has actually followed through with closing my account as requested. They say they are doing it, and I will get an email confirming within 48 hours. That email never comes. Instead, I am getting collections emails, and supposedly there is a lock on the unit as if it is in use - NOT MY PROBLEM, since I removed my lock and left the unit as instructed. I have not been in the unit since the date I informed them I was done cleaning it out, as confirmed by a public storage employee during my phone call 6 days ago. I will never recommend public storage, and will specifically warn people away from using this company.

I was just in there I had lot's of questions.. David, mark took their time showing and explaining sizes, prices. Very professional and friendly. Thank you David and Mark.

I went to pay my bill today, David was so friendly. I recommend this place.

Holly is amazing! She’s so kind, and friendly! Love this storage facility!

Work with Holly, she is great!

My Fiance have his car stored in this location, the people are very professional, and David took his time to show us the difference of each units, and we finally settled. I recommend this place.