Public Storage Self-Storage Units at 8012 S Santa Fe, Oklahoma City, OK

It is great

Valerie went above and beyond for me. It was extremely fast and affordable. I had to rent another unit last minute and it was a breeze and at the same price only a few units down. Valerie was so sweet and so educated! Thankful she was able to help me.

Valerie was a great person to deal with and a very friendly attitude, and she made sure I got my refund

I don't normally write reviews but I felt like a review was deserved in this instance. I recently had several questions concerning my space and Valerie was very helpful. She went out of her way to alleviate my concerns. I am very pleased. Thank you!

Best prices in town. Valerie should teach the world customer service! She was very helpful, accommodating and did it all with a smile! If you are looking for a storage unit, Valerie at Public Storage is where it's at!

We've rented from PS for years. This specific location is not one of their bests, and its by far the worst PS facility we have ever rented from. I will start by saying there isn't even an office here. You go in the building and there's nothing in there but a kiosk, no actual person. Upon move in they rented me a shed that was already rented. Them switching the sheds to an open one I ended up paying for a 2nd lock. (Never refunded) Then our rent went up in 2 months. Our rent just kept going up. We started out at $79 a month, ended at $103 a month. The facilites well, it took us over 2 months, and numerous kiosk visits to get a gate code that worked. There is actually no live person at this facility. Then the main gate wouldn't open because it was broke. There are nails and screws everywhere. I've gotten 3 flats going to the shed. Our shed, the door trim was broke off and hanging when we rented the shed. There are mice or rats in the sheds too. They got into our boxes. When I told the guy that cleans the place his response was yes, they know. Thats why they put stuff in the sheds. Today was the first time we ever saw a live person here. He said he just cleans the place 2 days a week. We never had anything put in or around ours shed to keep out rodents. Now get to today our move out, and the guy there says I need to go down the road and find the woman who runs the place to let her know we're vacating our shed. I'm not going to drive around OKC to find someone who works there. I got home, used the app, and vacated online using the app. Now I don't know who Jessica is because in the 9 months we had stuff there we never saw a live person.

No person to pay monthly payment's etc.

Jessica is very professional and is very fast at her job

Jessica is the best in the whole wide world . She’s nice polite and takes time to bond with us. She finds out what our needs are and get us a package specifically tailored to our needs l. Capital letter Awesome !!!!

Jessica is great she is a true blessing in my eyes had a hard day couldn’t remember code she gives me my code with a smile came by to check to make sure I got in and she was my hero Thank you Jessica you are a true blessing

This public storage location is by far the best location out of all the the public storages they have great employees and are very nice and respectable

Got all my things out and was unsure about move out process , once I finally got the instructions (no one would answer the phone) got an automated message about my access being revoked for a late payment, that’s cool so now I can’t remove the lock and move out ending the bill , they are basically removing access at this point to drive the bill up . Ridiculous but that’s ok y’all can keep it

I RECOMMEND "Public Storage" to any one who is looking to store there Goods! 'JESSICA was above an beyond in customer service Time to answer any Questions I may have had an provide me with all the options They are reliable Honest an operate with integrity this is my 2nd year hear, very happy with public storage, an JESSICA with customer service. Thank you

Great place to store your unused items and seasonal clothing. Units are always kept clean and Management is very friendly and helpful.

I've had items come up missing from my unit. Two AC units, a bucket of cleaning supplies, a bag of bedding....The manager could not be bothered other than attempting to gaslight me by suggesting A. The items were there and I just couldn't find them. B. I OBVIOUSLY gave someone my key and C. It simply wasn't possible

Muy buen atención y respuesta rápida a mis necesidades al cambio de unidad

It's not well kept or clean and no access to dumpster of which there is only 1 also there are people living in the cars and Rv's that are stored there homeless walking through the property all the time

Becky was awesome and help me get my storage can't tell you how much I appreciate her

Great staff. Very helpful with everything. Could not have asked for a better experience.

Jessica was really helpful! Great customer service!!

Jessica was a huge help, made my experience simple and easy. Would definitely recommend this storage facility

Greg is professional Jessica is also very professional and I think goes above and beyond her responsibilities she's so informative and tries to keep you in with all the information and things going on and when she needs to discuss anything with you she always approaches with such professional courtesy

This is an excellent location. Very friendly customer service and a good deal. Susan is a manager here and she went above and beyond to help me out. I give a 5 star and would recommend to anyone.

Greg is so awesome he is so polite he helped me when I really needed help and he explained everything in detail so I could understand it I will be recommending this public storage to everyone I know

The lady at this location is helpful and friendly. Need a storage unit, go here. I'll rather deal with a live person than a machine like some of they're locations are going to.

Great people

Susan was awesome!