Public Storage Self-Storage Units at 5052 Jericho Turnpike, Commack, NY

Great Experience at the Commack Location and with Danielle definitely Accommodating and helpful with everything

Phewww, what an AWESOME day. I didnt think that going to a storage company would make me smile. But thats EXACTLY what Danielle made me do today !! When I say she went WAY beyond her job, I mean WAYYYY beyond. I was completely comfortable with where my belongings will be until Im able to move into my new home and look forward to dealing with this location in the future if need be. And if the head of Public Storage reads this,, DANIELLE IS A SUPERSTAR !! Thank you Public Storage, you guys are GREAT !!!

Linda from the commack New York was extremely helpful and friendly. Her knowledge of the facility made our renting the unit very smooth. Thank you Linda

Linda was super helpful and understanding. Explained the process and gave me a great spot! Very satisfied with my experience.

Linda is a very energetic and nice person she helps out a lot and she works realy well, good job Linda.

I dealt with Danielle on a clean out. I went in to the Commack Location, & they are so different then the w47th Location in Manhattan, however Danielle was very Nice and Professional. I would Recommend anyone to Store their stuff at the Commack NY Location. Also they keep the place pretty clean! They Got 5 Stars! Thank you for a Great Experience.

Had a great experience with my recent unit transfer… We all know how much moving in and out of storage units can be… Linda and Danielle were super helpful and attentive towards all my questions!!!

Very clean and well maintained. Carts avail at loading bays , large and small spaces available, Danielle is always of great help from managing all office staff as well as the maintenance of a very large facility. Access hours are great 6am - 9pm with use of a private code ( one of the many security features ) again great location, facility and great management !

Great location with tons of different sizes. The manager is very knowledgeable and helpful.

Linda was so helpful and amazing customer service if I could give her 10 stars I would she helped me with all my rental questions and is so knowledgeable about the storage facility.

Brittney and Linda were very helpful and knowledgeable about the process and renting a unit for me and my cousin to share. just my cousin doesn't have a google account she has aol so she couldn’t leave a review. But definitely recommend this location they are so very welcoming.

Linda was excellent when helping me reserve and check into my rental unit! She was very patient and thorough with the process!

I can't believe this . There's a lady that works there her name is Linda Jackson. The most polite person I met in any public place . Trust me when I say I'm very picky about everything. Had a family death in the family and I went there to check out the units to see what I can do and this lady linda helped me she showed me all different sizes in the units . I can't believe she is so respectful. Her manners exceed her and many others. Linda keep up the great work lady . Your amazing and incredible.

Great facility, great experience. Danielle is very helpful!

Great experience with this facility! Highly recommend for your storage needs. Danielle is super helpful, kind, and friendly! 10/10!

I was helping my friend move on Saturday and Danielle was very helpful and knowledgeable. She was able to provide how to correctly pack the locker so we could get everything inside.

Great location we are pretty close. Malik helped our staff and answered all of our questions. Good experience

Lovely location! Great staff member Malik helped me so quickly and is very kind. I enjoyed my visit

Always a great experience! Danielle is super helpful and kind .

I absolutely love how close this location is to my home, and it is huge! I went to look for storage and was helped by the manager Danielle - she was very helpful and very kind. She went over all the details of renting a unit, which is something I’ve never done before, her patience with me was great. This is a great location “

Danielle is an amazing new addition to this location- she is so helpful and friendly!

I went to this location to inquire about a storage unit. The sales clerk Linda was extremely helpful and very friendly. She was very knowledgeable about the location and even helped us find a decent sized storage unit at a really good price. I didn't choose a unit with them because the location was a little too far for me, but it is a nice location and plenty of space to park and unload. Only reason I did not give it a 5 was because the trolleys were sparce. I only saw one trolley by the elevator for the second floor. I did not see the first floor, but I saw a lot of the second floor and there were no trolleys up there either. That is a problem for people moving big stuff. That also deterred me from choosing this location for storage... But they did have a very nice and friendly sales person....Linda is good.

Linda the location manager was very helpful showed me all the options I have showed me where my unit was made the process very easy

I called to get information on a unit and pricing an employee named Malik was really helpful great customer service would recommend

Great location, so close to home. A young employee Malik helped me out so quickly and efficiently. Great customer service all around , Bravo !

Thanks you to Malik and Brittany. They really helped me out with my rental

RIP Sue 🕊️🤍 You were an absolute angel. I knew my unit and property were safe because you were in charge. The best kinda gal around.

Good stop, clean unit, never had any billing issues. Friendly people who run it, lack of carts however. Had to search for one

William helped the best he can do. Highly recommended, very friendly staffs here.

Went to public storage today had a little mishap with the wrong unit dealt with William at the front desk who was very cordial and helped us right away. Very happy with the service and our space.

Extremely happy with the service at this location. Chris was a huge help in getting us set up with a space that worked for us.

Absolutely love this place. The staff is always so helpful, especially Sue. The facility is always well maintained and I feel this is the best storage facility I have rented at. Highly recommend.

It was okay. There are not enough carts and there wasn't anyone at the facility when we got there. The cart was locked and we were using one. I asked for another one and the lady in the office said, "No, you are already using one." I said we can finish faster with a second cart. She told us only one per customer. THERE WAS NO ONE ELSE THERE? I mean I get it, rules are rules but seriously, no one else is there. Give me a second cart so I can get done faster. A great customer experience comes from a employee making sure a customer needs are met. Sometimes you should do what's right and just. Get that 5 star by giving the customer that experience. If no one else is around, let the customer that is there use a second cart.

I have rented at many storage facilities over the years but by far this is the best one. Sue and the other staff are al a ays around the property cleaning and taking care of the customers. I my family appreciate s all that you do.

10/10 Sue & Ada were a great help !

10/10 service Sue & Aba very professional & the prices are more than fair, very clean inside ^_^

Excellent customer service by sue. I appreciate all her help

My family and I rented here for a long time and sue and the rest of the staff has always been so helpful and kind to us. The property is clean and I would definitely recommend

Went to Northport NY location. The manager, Ana, is top notch. She runs a facility that is a great place to rent. She maintains the property, knows all her customers, is helpful and knowledgeable. We have rented for years. This is, hands down, the BEST run facility i have ever seen. And it's all thanks to Ana. GREAT job!!!!

Prices are out of control .. 2 increases in 1yr. Now I'm paying double. It's not worth it. If what you are storing is not worth what you will be paying, save the money and donate it for a tax write-off.

Awesome staff . Nice place

I recently rented a unit at Public Storage and my experience has been excellent so far. The staff was friendly and helpful during the sign-up process, and the facility was clean and well-maintained. The security features, such as gated access and surveillance cameras, gave me peace of mind knowing that my belongings were safe and secure. Additionally, the climate-controlled units kept my items protected from any extreme temperatures or humidity. What I appreciated the most was the flexibility in rental options, as I was able to choose a unit size that fit my needs and budget. The online account management system also made it easy to make payments and access my unit information at any time. Overall, I highly recommend Public Storage for anyone in need of a reliable and convenient storage solution.

Sue has been so wonderful to me. I will definitely be back when I need storage again

I am renting 2 units the price jumped from 450 to over 600 after 3 months this is definitely a scam. Buyers beware !!! any other place guarantees the price for at least 2 years and then raises it by 3-5% not 25% after 3 months. i asked to talk to someone about it. a few hours later I got a text message saying " sorry we can't help you.

Was just hit with a 37% increase after just 6 months. Went from just over $200 to more than $300. In half a year. 😭😭😭 I’ve rented from other places before and the increases are typically 10% annually. Which is still a hefty increase compared with other property increases. This increase puts them on track to double the rent every year and a half. I won’t be a customer that long. Manhattan Mini Storage, Gotham Storage and Storage Blue are all more reasonable with their prices. I’ve used them all for years. What a mistake to think Public Storage would be a comparable experience.

I recommend this place for sure! It was my first time renting a storage unit, and Britney was very helpful in answering any questions I had. She definitely made the process go quick and easy

my experience here was amazing Sue, Aiden and Brittney are fantastic workers i recommend coming here.

This public storage was very clean, and Aiden did a great job explaining to me all the options suitable for my needs. The process was very quick and easy, which was perfect for me.

Great facility, all the workers were very welcoming, kind and extremely helpful especially Aiden, Brittney and Sue, they were very knowledgeable. I would definitely recommend this public storage to others.

Only use them if you're looking for a very short term rental. They regularly excessively raise their rates to the point I'm paying almost three times what I started at. I actually get messages from my bank asking why the rate change is so high every time they raise the rates.

Spoke with Ada today who was fantastic and provided excellent customer service. She was communicative, helpful, knowledgeable, straightforward, very patient with all my questions, and offered an easy, smooth experience. I'd highly recommend her!

We had just got our storage unit from Alex last week he made it nice quick and easy and a great experience! Definitely recommend!

The staff at the Commack facility were attentive, patient, helpful and kind! They were knowledgeable and able to answer any question I had. Super friendly staff! I Highly recommend using this location! Thank you to the staff especially Adamaris and Sue! Made this as simple and easy as possible! Thanks again!

Great experience, easy process thanks to staff

I walked in and the place was very clean! Adamaris & Sue gave me a fantastic service , if I were her boss I’d give them a raise!! lol ;)

This the most professional and pleasant group of people working at the Commack location. Shoutout to Aiden, Christian, and especially Sue, for providing quality service and going the extra mile in helping me choose the right unit to suit my needs! I would highly recommend this location to anyone in need of a unit! Keep up the great work and thank you!!!

I had so many questions the other day and Sue was great in helping me figure things out. Loved the Commack location I know my belonging will be safe while there.

Sue was extremely helpful! She showed me two units and explained everything in detail. She reviewed insurance policies and procedures. I would recommend using public storage!!

Sue was very helpful explaining all of my options. I would recommend

this is great facility. Sue is always so friendly and goes the extra mile to remember her customer by name. She is quick to listen and help in anyway she can. I would definitely recommend

Went to get storage space for my Mom, met Angela & Sue, greeted me as soon as I walked in, explained what I wanted & gave me options, so very professional & extremely courteous, they both are an asset to the company, helped me with everything from start to finish, great experience….I’d highly recommend!! Thank you Sue & Angela!!

I've been keeping multiple storage units across a few states for personal and mostly business use for the past 20 years. The best one to date has been the Public Storage in Commack. The manager, Sue, has been and still is the best of all the managers I've done business with by a mile! When I first met Sue 4 years ago, she stayed later than she should have to help me set up a large unit. And she kept a smile and laugh through it all. Over the years she has maintained a very friendly and helpful attitude towards customers. I am always greeted with a smile and a can-do-attitude. Sue is a rare kind of person. She is dedicated to her job and does it with a smile. Sue will also go above and beyond what her job requires her to do. I've seen people be rude to Sue and her response is not to argue but to show a nice genuine smile and try to help the people as best as she can. Sometimes it's not appreciated, but she lets it roll off her back. I continue to use Public Storage because of Sue.

Waited an hour for staff to arrive. We booked a outside unit and paid more for it and there were non left.

Came in to buy some boxes and look for prices. Angela was very helpful and Sue was knowledgeable. I was in and out quickly.

Smooth online process and day of moving into storage. Clean and temperature comfortable, storage key and lock waiting, no need to go to managers office.

Sue is alway so helpful. She was so kind and always looks out for her customers. Definitely go visit sue if you need storage

Sue was very helpful with detailed information and possible options to help save me money. Very Nice and friendly as well. Make sure you see Sue when looking to rent a unit.

Sue is an amazing person thats always helps and works with me and help me with any problems i have. She is amazing

Just left Public Storage in Commack. The agents were Sue and Christian. Very professional.and attentive to my requests.

JESS...is a total pro....hands down...great I am 100%...happy...

I love this place! Sue was very helpful and friendly. The facility is very convenient and clean. Extremely happy customer.

I have had such a great experiences here and at other locations. So is alway so great with making sure I know everything I need to know and Christian is very helpful as well. I would recommend anyone looking for space

I have two units at two different properties I have dealt with sue in commack for years. And she is always so helpful and professional. Thanks for always making things easy. I would recommend to anyone looking for space

Sue was the best, she is always very helpful

Sue and Nicole are Awesome 👌

I’ve relied on the folks at Public Storage Commack since 2013. It has been money well spent. The service by the team members has always been courteous & efficient. The items I’ve stored with them have remained secure, protected, and are always easy to access. This is one of the best companies I have ever dealt with and, as previously stated, the service members are reliable & do an excellent job. Many thanks.

I don’t have any particular feelings to rate a storage facility, and I am very confused as to how other people could. I really don’t understand how someone could rate a storage facility 5 stars. It’s just a box …. Besides that, this place is a good storage facility. A little overpriced and not super accessible . If you are unlucky enough to have an interior box, and need a cart, you will jot be able to find one without making a reservation for it. It may need to be wheeled from the office to your box and then back, but I’m not sure. I have never had the time to call ahead and see if a cart would be available to use. I don’t know how to rate. But I haven’t seen any roaches or rats. I haven’t smelled anything bad in the facility.. so 3 stars ? Is that good ?

BEWARE!!! They just upped my rent 33%. When I called the call center, I was told that I am subject to rental fee increases and that it was a *business decision*. I have not been able to get in touch with a supervisor. I have been at PS for 2 years and the increases have been around $10. It just jumped up $40 over the course of one pay period. Unacceptable. Most of the reviews here have been solicited and curated by PS staff. GL