Public Storage Self-Storage Units at 20950 Greenfield Road, Oak Park, MI

Tanisha and Dion are great team and excellent customer service

Tanisha show me my unit and help me put my lock on. Great prices and clean place

Tanisha is very pleasant, courteous, and helpful. She addressed my account issues. Gave me a thorough explanation of the new hours and money costs.

Ms. Tanisha is so awesome and helpful in office

Tanisha and Dion excellent customer . Ms T is awesome in the office and very knowledgeable.

Tanisha show me my unit and help put lock on unit

Tanisha and dion excellent customer service

Tanisha is awesome customer service so helpful.

Tanisha and Dion awesome team dual. Clean store and great prices

Dion was so helpful with my lock.Ms, Tanisha help me in office

Tanisha is so helpful in office.dion was so much help.

Tanisha and dion are excellent customer service, and the best team dual

Dion and Tanisha awesome team.

Tanisha dion and keneisha keep this property clean .Great price. Also team Mrs. Tanisha give her a raise .she the best employee public storage have.

Tanisha Dion and keneosa is a awesome team. Beautiful store

Tanisha and Kenisha were amazing at helping my move process they help relieve the stress easy move in. Made sure i had all my details from start to finish.

Tanisha Tanisha and dion awesome team

Tanisha and Dion is awesome team

Tanisha and Dion excellent service customer

Tanisha, she was pleasant to work with today very professional, I would recommend a promotion!

Dion and Tanisha were great

Tanisha is so kind and patient.she help me download the app to make my payment.Dion help with my unit so a kind young man.

Dion such a great young man. Excellent experience

Tinasha at the front desk was very helpful with getting us a storage unit very thankful

Good

The rep. Tanisha was very knowledgeable and one the Best Service Rep. That I've had for the first time. Thank you Public Storage

Keneisha help me in the office and took my payment , dion took my lock off for me I appreciate it

Tanisha and Jessica have excellent customer service

Dion and Tanisha are excellent customer service. Great team

Dion was such a big help 10 out of 10!!!!

The gentleman was courteous and helped me with all the questions I had. Thanks Dion!

Keneisha & Dion were so great.They helped me with all the info i needed ! Great customer service & great employees overall !

Tanisha and dion excellent service providers very kind and patient

Taniaha and dion are very nice and helpful . I will recommend to family and friends because of great team work and excellent customer 3

Tanisha is so hopeful in office.Dion and Kenosha excellent customer service

Tanisha and Kanisha were very helpful knowledgeable and informative, very nice and respectful!

Dion and Tanisha were wonderful 10/10 Auction Experience

Tanisha and Dion excellent customer service great team.

Tanisha did a great job with assisting us today, and Dion was very friendly and helpful. Thank you, for the great service!!!

Dion was an amazing help , I recommend everyone to this location 10/10 !!! Experience

Tanisha and Nicole Had Great Customer service Thanks A lot You Guys you Deserve The Best

Tanisha being very professional and knowledgeable and understanding.givr up most respect

Dion the maintenance man at public storage was a big help to us Very good man

Dion was a very big help , I'm a satisfied customer 10/10!!!

Dion was so helpful. So a kind young man. Thank you Dion.

Dion & Tanisha Was VERY helpful , L💙 UR STAFF.🧑‍🦳🐚

Dion was a fantastic help , customer service was a 10!!!

Just got off the phone with Tanisha, she is a real professioinal. She listened to the problem I had, and found a solution.

I want to give thank to Dion , he went out his way to assist me and make my experience fast and easy

Dion and Tanesha were super helpful, they made my experience super easy. I enjoyed working with them. They were very personable. Two of the best customer service people I have worked with in a long time. I would work with them anytime. They had me leave smiling knowing I was in good hands working with 2 knowledgeable pros.

Keneisha was awesome. She showed me my unit. She helped an old lady out. I got my lock out of the unit .she showed me how to lock my unit very professional and patience. These two ladies are very helpful and sweethearts. Tanisha is in the office. May God bless you both.

My first time using public storage and I want to say kudos to Dion, he did an excellent job in assisting me. Very patient and professional. I strongly recommend this business!

Tanisha was awesome in office and it was clean. Great price unit 50 off. Dion help show me my unit.

Dion and Tanisha is a great team!Tanisha explains the process and help with paperwork in office! She help me download the app. Dion help with customer service at the property and show me my unit. He help me use the app. Property is clean and great price!

Stop in for some actual vision of the units to ensure the space was accommodating Deon worked with us and was Very Helpful wonderful Customer Service!!! He explained everything well . Deon went over and Beyond to ensure that I was a Satisfied customer ..

I changed from storage unit company that I was at because this location is closer to home. It's dirty, no flat beds, no one in the office during working hours. 😒 When you do get the flat beds you need to show ID, which they hold on 2 until you return the flat bed.

Hey Tanisha helped me out today she was very helpful. Thank You Tanisha have a wonderful day.

Dion was a great help and a pleasure to work with , great customer service and gentleman

Tanisha and doin is a awesome team. Great price and clean location.

Tanisha Dion,and keneisha is awesome. The office was clean. Dion help with my unit. keneisha help with app.

Dion was awesome great customer service excellent employee

Dion was a great big help and very courteous he has been the highlight of this experience🤗

Tanisha and dion was so awesome Great customer service. Great prices

Tanisha and Dion was so helpful. The unit door was stuck Dion help me. Tanisha office was clean and help me download app

I love this storage place the employees were very helpful. Dion and Tanisha thank you so much ❤️

They need more workers they are over working the few they have. The workers are nice they do so much they are overwhelmed sometimes people get mad at them and it's not their fault. They need an overhaul and fix up the buildings. The owner needs to put more money into the building and pay the employees more they are overworked and under paid it's ridiculous. They travel to different locations they don't have enough people to have a set person for each location they drive to multiple locations all day and at different offices. It's a lot on anybody. My unit had water coming in and wet up my stuff thank God for the forced insurance because it came in handy hopefully they repair the leak.

Dion and Tanisha were great. They were very helpful and accommodating making my visit fast and easy.

Dion, was very helpful and understanding and patient fantastic young man!!

Keneisha was so helpful and help me pay my bill at kiosk and help me download app.

Tanisha and dion were so helpful with downloading the app. Also, with my rental rate.

Tanisha and Dion were so helpful. Show me the unit and help me download the app . Also needed a larger unit.

I do not recommend this location. These are the worst customer service people ever Tanisha and the rest of them evil people. I rented a storage unit they assigned me to D120 once we arrive to put my items in there it was a lock on it. The employee came down there to the unit clipped the lock off and someone else’s items where still in there so the employee said GO AHEAD AND USE THE STORAGE NEXT TOO D120 which is D121 the employee did not handle her paper work and switch my name to D121 so i go up there to access my items and a whole new lock was on it and my key wasn’t working so I was confused I spoke with them they didn’t care they told me my stuff must’ve got threw out and they showed no empathy. Everything that me and my daughter own is gone! They were rude nasty and even locked me out the office from trying to see where my items were the next day Tanisha even called the police and nobody was hostile ! I asked for the district managers number they said they don’t have a number they wasn’t trying to help me find my items or anything DO NOT RENT HERE THEY STEAL PEOPLE ITEMS

This location currently has roaches. Management is not willing to rectify anything. Would not recommend. Unfortunately, not able to get in touch with anyone higher than a floating property manager. District manager non existent.

She was so curious and helpful. Very patience.

To expensive. I have been a customer for over 10 years. I have the smallest unit cost increases every year and now it is not affordable. $184. Dollars. Time to move. They don't consider fixed incomes.

I had amazing help getting my storage unit it was my first time and they gave me an amazing discount Panisha and tajauda help me so much they were awesome Their kindness and patience with me was more then anything I have experienced If you need a storage unit please visit this one I promise you won’t regret it

I have visited this location 4 times this week and the service sucks! I pay fir rude service no carts available to move my items, along with a dirty facility. THE manager is never available even if when she is in the office. I'm so tired of coming up here not getting anything accomplished. 😒

Positive and fast customer service!

Great so far

I received great customer service here. The kiosk is very easy to use. The gentlemen that work there are extremely knowledgeable. They are very kind and helpful with good attitudes. I’m very pleased! Thanks guys

Very nice customer service and support.

When I got to Public Storage I was very disappointed. 1. I don't like kiosks (I like speaking with a human being face to face. 2. The no access after 6:00 p.m. - what if you have a job? 3. I had a truck and movers I had to pay even though they couldn't unload. I had to pay extra to keep the truck.

Wonderful person thanks for the great service Lori!

Amazing customer support!! Lori , Paul and Kenneth are absolutely incredible. Every request or question I had, they handled it without any delay and did I mention how friendly they were? I would definitely recommend using the Greenfield location for all your storage needs .

Cass is awesome!

Never had issues with a storage company, and I've used a few. My lock was changed. No one knows how. Found out too late that they do not have cameras throughout. No dolly available when I had to move to a different storage unit with no assistance. Had to move to another unit after coming back to discover my unit unsecure. No one was unkind or disrespectful, but not very accommodating to a person whose storage was compromised not once, but twice. The front desk people just sit there, and if you have a problem, the first thing they do is check to see if your payment is current.

I was undecided on a unit and was greeted by Kenneth and Lori. Both of them have beautiful customer service. I was feeling down about having to put my things in storage and they made my day 100x better. Thank yall so much and my unit was clean and ready to go. -Sharita

Excellent service. I will always use this location

I have now move out of this unit but I was once a tented of public storage my unit was broken into a month ago my call oak park.police and they said that there up there more than. 4 times a week with someone breaking into unit it is so unfair that you think the insurance claims will cover it.and they won't they don't pay out the management never have reach out to me at all I left so many messages the insurance company gives you no straight answer because that not trying to pay you yall do go here find u a better storage company cause this anit it

Reasonable prices.

My experience at Public Storage was wonderful. Lori Evans is very professional and helpful. I loved the way she treated everyone that came in including myself. I recommend this Storage Place to anyone that is in need. It’s clean and the Staff is EXCELLENT!!!!!😃 Thank You Lori for all of your help!!!!

Mixed reviews i like the unit Availability. its not to busy, a lil junkie and dirty in some areas...they close to early on weekends 5? Should at least do 8

First day getting unit couldn’t get in because of error on their end next few months I get a call that my unit is empty and did I move out only to find out they had the wrong unit my lock was still on now I move out from the second floor elevator broke property manager never available and once I move I’m still being charge and now say I still have a lock on my unit when I know I don’t I would never use them again it’s been problems since day 1

Great service and friendly & fast

Briana was very attentive. She was funny and just an all around great person. She made my day.

Omg it was so amazing to meet these two ladies Bree and Shacira. Best customer service ever. Keep up the good job ladies