Alan is Amazing,kind ,Empathy and very helpful.he is very knowledgeable.i definitely recommend this establishment.
They are terrible here rats defecated all over my clothes and stuff in storage. Was not reimburse for anything. Asked to move my unit and was just hung up on, this place is a joke
Carlos was very helpful and knowledgeable with what I was looking for to store my household items. Explained everything to me for reassure of my belongings being stored. I would use this location again if needed in the future.
This is the place to go for any storage need. I have had nothing but great customer service here. These people will take great care of you and your belongings.
Just got my unit and it was a breeze! Hillary was very knowledgeable, very courteous and sweet. The property looks clean so no problem for me. I would recommend this storage, plus the prices are affordable.
Necia was my representative and she went above and beyond looking for the right size space and she found it. She was so courteous and helpful. SHE made a great first impression for Public Storage!
I had the pleasure of working with Tia today, and she was absolutely delightful! Her extensive knowledge and willingness to spend time showing me various units ensured I found exactly what I needed. Tia explained all the paperwork and fees clearly and had an incredibly positive attitude, even early in the morning. Five stars for Tia!
The units are super clean. The location is great and the lot is always clean. The staff is super friendly. Zach in particular is really nice and helpful.
Hillary assisted us during our visit and provided exceptional service. She was very pleasant, knowledgeable, went above and beyond to assist with the right steps to set-up our unit and which size that best fits. Overall satisfied with my experience.
Hilary, helped me with the storage unit and parking super professional. Awesome to deal with. Thank you so much.
Hillary was great! Rented a unit on the spot! Great service!
Awesome service from Hillary, she was very informative and made the process as simple and convenient as possible. Thanks :)
The woman at the front desk was very nice and helpful. The price was good for the unit it got. Good move in specials.
Great customer service. I was truly pleased.
Codi showed me two units and helped with a rental. Very kind.
Codi was very helpful with my rental.
Jill was very helpful yesterday with my rental. She was wonderful and sharp and very smart and caring. She went above and beyond helping me. Codi then helped me transfer to another unit. She was very helpful as well and got me transferred to a better unit. They are both wonderful and helpful. I’m thankful for their help.
Attendant was very friendly and helpful.
The site is in a convenient location and the manager/staff is very kind and accommodating. A few things to keep in mind though before you rent from this specific public storage.
1. The layout is challenging for larger trucks/moving vans. The lanes are pretty narrow and difficult to navigate if you plan to store a large quantity of items.
2. Beware of storing any indoor items, such as furniture or other household wares due to possible vermin. I rented a unit for about 6 weeks, and when I returned to clear it out after visiting it 3 weeks prior, there were holes chewed in several boxes and feces were everywhere. As I unpacked boxes, feces were found in at least half of them.
I did not store any perishable items, so I was a bit surprised they were in there, but they ate all the bait left by the facility management.
When I reported this to the manager, she was very helpful in filing a claim and was apologetic. I appreciated her assistance.
A couple of days ago i went in needing help with my app and Codi was able to help me and show me the things i could do on there.
Codi helped me sign in and get access to my app. She was great and very delightful!
Sometimes you just need human responses. I've been renting a storage space from this place for awhile. I needed to make some changes, thought it would be crazy, but Codi helped me make sense of what I needed to do at the most cost efficient way. Life has been crazy, renting a storage space shouldn't be..Go see Codi she rocks!!!
Codi took me to see the unit and helped me get on the app. She was great.
Codi*****
Helped me Tremendously with the check in process and was a sweetheart please know that Codi is extremely helpful and provides service with a smile 😃
Codi helped me pick out a unit and got me rented. Thanks for the help.
Ms surlest was so nice and helpful not sure if i spelled her name right but she made it very easy to get a storage best customer service
Debbi is fantastic. I’m a return renter because of her. Professional, helpful, friendly. Keeps the property in great condition.
Debbi was very nice customer service
I was using an other storage before and I love this place better
Deborah was very helpful and pleasant to work with. It was an amazing experience.
Shai is a very valuable young lady a true jewel thanks shai
Shai was very friendly, helpful, and an all around people person. Thanks for all your help.
Shai was very professional. She welcomed me upon arrival and helped me with every thing I needed. I would highly recommend this location to others.
Friendly staff. Love the atmosphere
Shai was straight forward, friendly, and positive with our purchase of the unit. Great help, polite, and kind!
Shai is highly intelligent polite an professional she made me feel safe with storing at this facility and I would highly recommend this location to my friends and family
Shai was very professional and personable. She greeted me with a smile and took the time to have a conversation with a customer. Shai is the epitome of what excellent customer service should be!!! I was feeling down today but Shai had me smiling and feeling happy within seconds of introducing herself!!! I wish her personality and professional was at all the businesses I patron on a daily basis. The world would be a much more cohesive habitation if we adopted Shia’s happy vibes. Thank you So much Shai!!!!!!!!!!! This is the Public Storage on Whitlock Rd. Properly #28146
Shai is absolutely astonishing I am very thankful for her she's such an amazing young lady an truly an asset to this company her customer service is above average and I'd send everyone I know to rent here wit her
Shai is a true m I Minister of God an a grat person to talk to I'm thankful I can talk to her every time I make my payment it's always great energy in the office
Truly enjoyed the greeting I received from Shai she helped a old man get what he needed thanks young lady
Shai is very nice and kind I appreciate the hard work she does here thanks for keeping a smile on our faces
I didn't know I can make my payment anywhere I called and was told I could go in any site close to me I walked in and was created with a friendly smile from Shai she immediately explained public storage has multiple sites and to give my phone number or account number and my record would be pulled up I paid my account in GA but my items are in BOISE IDAHO thanks public storage for convenience 10 stars for you
Clean place Shai was nice and fast
I was impressed with the knowledge and helpfulness of Shai at this particular location. She is truely an asset to the company, so happy i found her.
I recently had flooding in my home and had to put my things into storage, i came upon the Public Storage in my area and encountered a patient and compassionate soul by the name Shai who made my experience tremendously better, i am so greatful to her!
I came for pricing and got the best service I could have gotten the manager was very thorough and I’m glad I came here I was stressed from having to move immediately and decided I’d rent right away since she made me feel at easy thanks shai for listening to me rant and still doing an amazing job
Thanks so much Shai you are great
Shai is very helpful and approachable I appreciate her customer service thanks Publistorage satisfied customer
Celeste was very helpful and friendly!
Shai is the perfect person for this company her customer service skills are excellent she was very polite, respectful, answered my questions in a timely and kindly matter. She even asked if i needed help with anything else and assured if i have any more questions that she would help me the best way she could. Thanks again Public Storage
Coming to this location is very Pleasant very clean,gave me all info I need Shai was very nice this location I will come back too ☺️