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Public Storage Self-Storage Units at 4811 N University Drive, Lauderhill, FL
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
5'x5'Online only price$ 50/mo
Small 5'x5'- Outside unit
- Drive-up access
$ 50 /mo $ 67Best Price Label+ one-time $29 admin fee
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4'x5'Online only price$ 56/mo
Small 4'x5'- Climate Controlled
- Upstairs/elevator
$ 56 /mo $ 74Best Price Label+ one-time $29 admin fee
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4'x8'Online only price$ 59/mo
Small 4'x8'- Climate Controlled
- Inside unit
- 1st Floor
$ 59 /mo $ 78Best Price Label+ one-time $29 admin fee
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5'x8'Online only price$ 77/mo
Small 5'x8'- Outside unit
- Drive-up access
$ 77 /mo $ 103Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 106/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 106 /mo $ 141Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 143/mo
Medium 5'x15'- Climate Controlled
- Upstairs/elevator
$ 143 /mo $ 190Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 155/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 155 /mo $ 206Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 188/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 188 /mo $ 250Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 212/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 212 /mo $ 282Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 245/moLarge 10'x20'- Outside unit
- Drive-up access
$ 245 /mo $ 327Best Price Label+ one-time $29 admin feeHurry!
Nearby Self-Storage Locations
Self-Storage Near Lauderhill
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Lauderhill Storage Units Near University Dr., Commercial Blvd.
A self storage unit to fit any need is the specialty of the Public Storage in Lauderhill.
Sitting on the west side of University Drive south of Commercial Boulevard, this facility features indoor storage units, outdoor storage units, as well as the option of climate-controlled storage units for added peace of mind for personal belongings.
For customers seeking vehicle storage, this location also offers rental parking spaces.
Family outings to Welleby Park are a great way to spend a sunny day, and it's easy to get everything together with the help of a 5x5 unit to store blankets, chairs and any games or sports equipment.
Speaking of sports equipment, with a variety of golf options in the Lauderhill area, stashing a few sets of golf clubs year-round makes trips out to Woodlands Country Club or The Bridges at Springtree a hassle-free getaway.
Easy access from the Sawgrass Expressway, Florida's Turnpike and Oakland Park Boulevard make this a convenient location for residential and commercial customers throughout Lauderhill, Tamarac, Inverrary and North Lauderdale too.
Open 7 days a week, a property manager lives on site, and for customers who need packing supplies, boxes, tape, bubble wrap and more are sold inside the rental office.
A diverse population is the reason Lauderhill is hailed as an "All-America City," and Public Storage is proud to provide a variety of cheap self storage units for the community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 767)
Thank you Tiffany
Here’s a sample Google review for a Public Storage manager named Tiffany:
⭐⭐⭐⭐⭐
I had an amazing experience at Public Storage, thanks to Tiffany! From the moment I walked in, she was friendly, professional, and incredibly helpful. Tiffany went above and beyond to ensure I had the right unit for my needs and explained everything clearly, so there were no surprises. She took the time to answer all my questions and made the entire process seamless. It’s rare to find someone so dedicated and attentive—Tiffany truly made a difference! I highly recommend this location if you’re looking for top-notch service and a hassle-free experience. Thank you, Tiffany!
Was very pleasant and no stress thank you so immensely
Tiffany is absolutely the best... She was so incredibly helpful I'm not sure what we would have done without her, I highly recommend this facility not just for the convenience but mostly for the customer service
excellent service from Tiffany...she is the best...highly recommend public storage and Thanks Tiffany!@
Love Tonette so patient so helpful was willing to go above and beyond to show me the unit and the property was so clean she provided me with a unit that would fit everything in my house the unit is so spacious. Thank you tanette for your outstanding customer service :~)
Great customer service.. Tiffany was super helpful
Tiffany’s management style at Public Storage Lauderhill is top-notch! She combines professionalism with a personal touch, making every customer feel valued. Her attention to detail is impressive, and she runs the facility with efficiency and care. Tiffany’s customer service is exceptional—she’s always approachable, knowledgeable, and goes above and beyond to ensure every need is met. Whether it’s answering questions or offering helpful advice, Tiffany handles everything with a calm, can-do attitude. Her leadership and dedication make her a true standout!
Thanks goodness for Ms. TIFFANY HERMAN!! Super helpful n ACTUALLY knows what she is doing. Don't waste your time with customer service, just come in during working hours, so she can fix whatever they screwed up.
Tiffany is an absolute rockstar! From the moment I walked into Public Storage in Lauderhill, her energy and professionalism lit up the entire place. She greeted me with a smile that could brighten any day and made the entire storage rental process smooth, easy, and even enjoyable!
Tiffany doesn’t just manage the facility; she owns it in the best way possible. She’s not only incredibly knowledgeable about every detail, from unit sizes to pricing, but she’s also one of the friendliest, most approachable managers you’ll ever meet. She went above and beyond to make sure I had everything I needed, from helping me choose the perfect unit to providing top-notch advice on how to maximize my storage space.
What really stood out was her commitment to customer service. Tiffany’s attention to detail is unmatched—she genuinely cares about her clients and makes sure everything is perfect. She checked in with me to ensure I was satisfied and took the time to make sure all my questions were answered.
On top of all that, the facility itself is spotless, secure, and organized—clearly a reflection of Tiffany’s leadership! I can't recommend her enough. If you’re looking for a storage solution in Lauderhill, do yourself a favor and visit Tiffany. She’ll make your experience nothing short of amazing!
Tiffany, you’re a legend! Keep shining! 🌟
Horrible experience with Public Storage! They were shut down for an entire week by the city, leaving me and about 37 other people stranded outside, unable to make payments. We were told to go to another location, which was a huge inconvenience—many of us had walked there! On top of that, they recently went up on their prices, yet the service has only gotten worse. Some of the employees are downright rude, never answer the phone, and treat customers with no respect at all. It’s like they’re always mad and act like we’re beneath them. How does a business get shut down to the point where the city changes the locks on them, and they can’t even enter their own building? Absolutely unprofessional and frustrating. Avoid this place at all costs!
Thank you for helping my wife Tiffany. Your service was OUTSTANDING!!! I wasn’t not sure how to get her a shout out but she walked me through the whole process. Thank you so much Tiffany.
Tiffany was amazing extremely helpful! Took a big headache off me!
Thank you Tiffany for getting my app signed up
Tiffany is the best in the business:)
Tiffany is the best she never ever gives me problems when I need help she's very helpful and a great sprit I appreciate ur help
Tiffany was amazing shes very nice and helpful and helped me with my app and got me on auto pay. she went out of her way to show the unit and explained the whole online process very well and shes so nice to all us here in the office when we have issues or problems.
Lady who works there is very disrespectful she didn’t want to help me get a unit and also she say that I she does not get paid to show a unit .i work away around 2.20 pm 7/28/24
Ayyyeee Tiffany is great. That’s what you called wholesome costumer service and she’s a great person to talk too.
Excellent service by Tiffany
To whom it may concern not sure how many employees you have at this Location where my unit is at but the lady that helped me her name is Tiffany so professional so kind very helpful amazing service
Thank you Tiffany. You are the best. Thank you for helping me with my storage needs
Very nice environment and the staff is always helpful and it's always clean. Shot out to Tiffany for always being friendly and helpful.
Good
my experience was excellent tiffany was very helpful and great she is a great worker
Unexpected good customer service provided by Tiffany, she was very kind and she explained me everything I need to know about operations and how these branch works!
I wanna be very honest and say that when I got into the office, I was a little skeptical because of my previous disappointing experience I had in that branch of Public Storage in Tamarac!
So as of today, I’m very happy for choosing this location, considering everything that these branch can offer.
Came to this location on 6/2 had a wonderful experience talking with the young lady Tonette She took her time and explained some details to me that I didn’t understand. She took me on a tour in the drizzle that just let me know she loves her customers!! we had a wonderful time thanks again tonette may god bless your hands and most importantly may your journey be awesome in this world. Good bless
Tiffany was amazing helpful friendly quick with the set up and place was clean very happy with decision to come here
I came to this location to rent a 10x10 and I was blown away by Noel’s assistance and niceness. He’s a great help and made things easy. Thank you Noel and Tiffany!
Janel was awesome. Very happy with the service 🙏🏻
I had an amazing encounter with Tiffany as she was thorough in answering all my questions. She was very kind and knowledgeable and very experienced in her job.
thank you Tiffany for walking me through the rental process online
Tiffany was the best at getting me moved in and explained everything to me perfect, she helped me with my app, and got me on auto pay, and was there for every step of the way. Thank you Tiffany and public storage for having angel like her.
The place is super clean and organized. Tiffany was very helpful with my rental calling to welcome me and explain the online rental process. I would definitely recommend this place to family and friends.
TIFFANY new new manager!! Under new management!! She is very professional & I appreciate her help.. Thank you!!
I had a unit for about a year, currently moving my items out of my unit because I can’t take the mold anymore it is growing on several of my items and I’m tired of cleaning it. I have gone to the office several times and no one is ever in the office I have gone each day for the past week waiting for a half hour to an hour each time outside the office and no one comes and this is during office hours. I tried calling public storage and can’t get anyone on the phone it’s all automated even when I ask to speak to a person. Tried the online chat with a real person and it was also automated saying it couldn’t understand what I asked for when I asked how to file for damages. The place is overall clean but trying to catch someone in the office or someone to talk to there is very difficult. I have talked to several other people waiting outside the office who have stated they have also come several different times to talk to someone in the office and no one is ever there. I figured leaving a review might be the only way I can talk to someone in person so now I’m trying this. I’m running out of options at this point.
I have called here for two months waiting for a manager to contact me regarding a refund check for a storage I bought at their auction. Since February I have been waiting.
Tiffany was absolutely amazing! She explained everything thoroughly & she was very kind. Amazing service!
Tiffany is the best!!!! Super helpful and respectful I love her!!
Thank you Tiffany
I came into the office today just to pay a bill and and such an amazing conversation with Tiffany. She was so nice and helped me so much. She even brightened my day little do she knows. I’m glad I visited this location today.
Tiffany has the best personality. She explained everything so wonderful. She helped me with a eRental. She helped me set up my app. She is the way to go here at Public Storage
My Experience today with Tiffany was very great I can see she's very Experience in her job and I want to say people like her will not hesitate in doing business with this company!
very helpful
excellent service. definitely would refer people to this location.
After losing my job recently and being extremely upset and worry about my personal items in my storage unit, I came to the office hoping for a price decrease. It could not happened but Patrice was kind and a professional who was able to help by suggesting a smaller unit. Thank you for helping me the best possible way. You are a star!!! Nice to still find people who cares and want to help.
Damon was extremely courteous, kind and patient to a first time renter. He is an asset to your company. I would highly recommend this location to anyone.
Patrice was very helpful my monthly statement email that I received was very confusing and she printed it for me and sat and explained it very clearly. I definitely recommend this location now this is my second time here very friendly
Great Storage experience. Very clean and staff is always on location ready to attend to your needs. 4811 North University Dr.
When Moving, the last thing you want to do is spend time and worry about Paperwork Etc. Public storage sends it all to my email and Ms. Patrice at the Lauderhill location was Helpful, Pleasant and Made the reservation process even better. She made sure I understood my order and I was up to speed before leaving. Thank you Ms. Patrice
Patrice , is excellent when it comes to customer service , patient, kind and Just an All around great person , she's Always helpful , Thank you! I highly recommend this location to everyone.
Patrice is very kind and dedicated employee who ensures that we as tenants have everything that we need. The Property is always immaculate especially when one person is maintaining it. Patrice needs a raise for sure!!!!
Patrice provided excellent customer service. The most knowledgeable person in this company, if Patrice is not here we can't get what we need. Patrice we appreciate you.
Friendly and professional
Patrice was so helpful in assisting me with online rental. Very patient woman. Recommend this location.
Patrice was excellent very patient lady. I recommend this location. I wish I can her more stars.
Patrice is the best Property Manager ever always cleaning and helping people and friendly. She helped me with my Rent Rates. I will definitely recommend this location.
Patrice the property manager was of excellent help thumbs up. I will definitely recommend this location
The property manager Patrice is great here! She is super helpful and overall a very kind person. She made my process very easy and quick
Gm I was totally lost bout renting a storage. Patrice pointed me in right direction. She was patient and mad process so much easier than other places. . There was no units available at her location but she meet the need to place me in another location .
Great care and customer service. Patrice was super!
Patrice helped me rent at her location with a promotion for half off. Very friendly and nice and cheerful. I would recommend this location to friends and family. Thank you Patrice.
Patrice was great. She helped me with my eRental and was friendly and explained everything to us and got us signed up. I recommend this location to all family and friends.
Patrice was the best. She assisted me with all my questions. Very patient. Very professional. Waited for me to get my lock. I definitely recommend this location and will use it in the future.
Patrice was very helpful, I walked in I was so happy to see her, l was so frustrated, I lost my unit because I waited too long so I lost the unit, but she helped me from beginning to end, and I walked out as a happy person, I would recommend this location, but the reason I didn’t pick this location because of the price another area had a cheaper price if this area had the same price or cheaper, I would stay with this location because of Patrice
Patrice is so helpful. She is friendly an always willing to assist me. I recommend this property good service and clean. NO DRAMA.
Patrice is very helpful and accepted my payment and help me get a rent decrease. Thanks I will recommend your location
Patrice is wonderful. I came based on recommendations and so happy 😊 I did. Patrice is a Godsend.
Patrice is very kind and helpful she provides great customer service!! I feel very comfortable and confident in this facility
Patrice she was very nice and helpful explained everything well great customer service!! I will refer this location over any
Property manager Patrice, was excellent was very helpful in getting me setttle in to my unit. She helped me get the right size unit at a fair price. I would recommend this location to my friends and family.
I went in frustrated and Patrice was amazing at helping me out. This was my third encounter with her and I wish I had met her sooner. She is super friendly, helpful, and understanding. Too bad I had to vacate. Great experience overall with this unit.
Patrice was great and very helpful! And I recommend her for all your storage needs please stop by and say hello she'll be happy to help you!
Patrice Help change my unit. From indoor to outdoor. She do a wonderful job. I appreciate her so much.
I just want to make it known how amazing my experience was at the Lauderhill location. The manager Patrice was very pleasant, knowledgeable, and so helpful. She made the experience so pleasant and easy. Patrice and Jeannie were just awesome. I will definitely continue renting at this location. I was so impressed due to the fact that she took the time on her day off to assist me with my reservation.
I have to give credit to Ms Patrice, the manager. Ms Patrice was so very helpful, she went above and beyond to assist me. She's got such a wonderful spirit about her. From the moment I meet her she had a big smile on her face & was very courteous polite and friendly. I can't say the same with the folks at the Oakland Park/95 location; not so friendly attitude. I stop going there and would make my payment at Patrice location instead.
Thank you Ms Patrice & keep up the great Customer service you provide.
Patrice was lovely. I am happy to recommend Patrice. She provided excellent service. I am vision impaired and she was very patient.
Patrice is wonderful! I had a problem with my existing padlock, which was malfunctioning. I'd intended to buy a new lock, but Patrice came to my aid. Instead of doing what would be the easy solution for her, she saved me some money on a new lock by offering some WD-40 to try to get my lock working again. She took time out of what she was doing to assist me, and I truly appreciate when someone goes above and beyond to help a customer. Thank you!
This morning I had the pleasure of meeting the property manager Ms. Patrice. Ms. Patrice not only greeted but was most helpful in taking my payment. She assisted me in all my transaction for the month. She was friendly, professional, knowledgeable, and courteous. The is customer service at it's highest level.
We've been tenants for a few months now and the customer service has been outstanding. Patrice in particular makes reasonable accommodations for our needs. Id say she goes above and beyond for sure. I highly recommend this property for storage. Clean, safe and professional.
Patrice was very very friendly and helpful. The place is clean and safe.
Patrice was very helpful assisting me with my eRental and I came to the office because I wanted to purchase a boxes and tape. Thanks. I recommend this location 👌
Patrice was amazing. Got me a great unit for great price.
I recently had an exceptional experience at Public Storage. Patrice went above and beyond to assist me with my storage unit in Maryland. Her dedication and willingness to help truly stood out, making the process smooth and stress-free. I highly appreciate her outstanding customer service and because of Patrice I give them a solid 5-star rating!
For as long as i’ve had a storage space here at this location, Patrice has always provided excellent customer service for me. She’s always been there to assist me when i’ve needed to rent more space or move into other units and she’s even helped me save a ton of money. If you guys are looking for someone who actually cares about there customers and are always willing to help, this is the location for you and don’t forget to ask for Patrice.
I had my things there for 4 months. Every time I would go to the facility, Ms. Fox was always there to answer any questions and make sure the facility was neat & clean. I would definitely store my things at this location again.
Patrice Excellent Property Management I have been renting for years and have never had the help that your staff gave us finding the right storage and price. I would recommend it to anyone looking for a storage. This is the right place to rent. She is very patient with her tenants.
Patrice was so kind and helpful-maudlyn
I was sent to this location because the manager says her office was closed before 6 pm I met the property manager at this location Patrice she’s super nice and patient with me I don’t speak English very well and she doesn’t speak Spanish very well but I’m so happy she help me get the right size on a special deal Everyone should rent here excellent service
Patrice was a pleasure to work with and is a great asset to your company. She is very professional, caring & compassionate. I would suggest using this location for everyone.
Many of us are always very quick to point out when we have received bad service. However not many of us often take the time to acknowledge and share when we have received exceptional above and beyond service. Today I am taking the time to do just that.
Yesterday I had the pleasure of speaking to Patrice regarding an issue we had with our units. Not only did she took the time to listen, she showed genuine empathy and an overall willingness to help us. We have been a client at this location for numerous years and I mean Numerous YEARS..lol. and it’s so great and comforting to know that we have someone like Patrice who displays such positive energy to oversee this location.
Maudlyn pryce
Great location great service Patrice is awesome!!!! If u go there ask for her 👍👍👍
Patrice is very helpful and amazing! Did everything she could to help me and did. It was a joy to meet her and definitely the reason I still have storage at this location
Patrice was great in helping me out. Very professional.
Out of all rh3 publoc storage units this one is my fav ,Patrice is awesome. And her customer service skills is top tier
Petricias te brinda exelente servicios muy buena chica
Best storage experience ever. Always available to assist in anyway possible. I won’t go to another storage facility. Period.
I am a customer at your location and Patricia was extremely helpful in helping me solve all my storage needs
Patrice is absolutely fantastic I have another unit at the different location and nobody ever seems to be at the location however when I call Patricia she was more than glad to help me Resolve my issue from the Commercial Boulevard location even though it wasn't her location thank you Patrice you're fantastic keep up the good job
Mrs. Patrice was very professional. Her energy is E.V.E.R.Y.T.H.I.N.G.
I recently had the pleasure of working with Patricia at Public Storage, and I must say that the experience was truly remarkable. From the very beginning, Patricia displayed a level of professionalism, kindness, and attentiveness that exceeded all expectations. Her dedication to providing exceptional customer service made my storage rental process a breeze, and her genuine care for my needs was truly refreshing. First and foremost, Patricia's warm and friendly demeanor instantly put me at ease. She greeted me with a smile and made me feel welcome from the moment I stepped into the facility. Her positive energy and willingness to go the extra mile to assist me were evident throughout our interaction.
Not only was Patricia incredibly knowledgeable about the different storage options available, but she also took the time to listen attentively to my specific requirements. She provided valuable insights and recommendations tailored to my needs, ensuring that I rented the perfect storage unit for my belongings. Her attention to detail and willingness to address all my questions and concerns showcased her commitment to delivering a personalized experience. What truly stood out, however, was Patricia's genuine care and empathy. She took the time to understand the reasons behind my storage needs, showing a level of understanding that went beyond her role as a storage specialist. Her compassionate approach made me feel valued as a customer, and I knew that I could trust her to assist me throughout the process.
Throughout the rental process, Patricia demonstrated exceptional organizational skills and efficiency. She made sure that all the necessary paperwork was handled promptly and accurately, ensuring a seamless and hassle-free experience. Her thorough explanations and clear communication left no room for confusion, making the entire process straightforward and stress-free. Patricia's dedication to her work and her customers was truly inspiring. She consistently went above and beyond to ensure that my storage needs were met, and she even offered helpful suggestions on how to optimize my space utilization. Her commitment to providing exceptional service was evident in every interaction, and it made all the difference.
In conclusion, Patricia at Public Storage is an outstanding professional who embodies the qualities of an exceptional employee. Her kindness, knowledge, and genuine care for her customers make her an asset to the company. If you're in need of storage solutions and desire a seamless and personalized experience, I highly recommend reaching out to Patricia. She will undoubtedly exceed your expectations and leave you with a lasting positive impression. Kudos to Patricia for making my storage rental experience not only efficient but also truly enjoyable. Public Storage is fortunate to have such an amazing and compassionate individual on their team!
Patrice is an asset to your organization!!! My experience was top notch. There were some miscommunications in the beginning when reserving my space on line. When I got to the property, not only did she rectify the first issue with a smile she went above and beyond to satisfy my needs. I’m a customer for life because of Patrice
Patrice was very helpful and very professional she helped me with everything i asked very good experience at this storage location
Patrice the Property Manager was amazing. She was so helpful and helped me to get the right size unit that I needed. She was awesome.
Patrice is wonderful and so pleasant to talk to excellent service. I recommend this location to anyone that's looking for storage and excellent customer service. She needs more stars.
Yasmine she trying helping the best
way she can. She been the only
person that keeps trying. The
property manager Tiffany sends me
a email about payment. I don't have
a problem with payment. The
storage is paid. And lock still on here. Smh and the cameras don't work so I can't figure out who put the lock. Don't get no storage in lauderhill.
This location is very well manage by Patricia she is very professional as well as kind and helpful I almost moved my storage space to another location but after dealing with Patricia she change my mind and help me with my decision to keep my space. I am so grateful for people and valuable employee like her.
The experience I had with Patrice was very favorable. She was able to help me with all my needs and was very helpful and accommodating. Very pleasant to deal with. I would recommend this location and Patrice to all my friends and family.
-Arthur Goldglantz
Patrice is amazing she has great customer service and even helped us after hours and waited for us to get to the office after we got out of work from Miami
Ms. Patrice is wonderful. Her customer service is stellar. On my behalf, she has requested a rate reduction for six months straight. Unfortunately, to no avail. My rental rate has double from my original rate. These rates are ridiculous. Soon, l will have to vacate my unit because l can't afford the continued price increases.
Muy buena atención
Manager was very professional I went it stress and she lift my spirit, I’m happy I went in when I did I left feeling amazing.
Very helping and understanding of any situation and help out accordingly
Awesome customer service
Patrice the property manager drove up as I had questions about the eRental and she was excellent I recommend this property
Dropped of a trailer here. It was fast and very convenient. Huge location of different Uhaul trailers.
Patrice is excellent and patient abs caring. Gave me all the information I needed to complete the Rental and stayed with me until I completed and told me to call if I needed anything. I recommend location my sister was right. Patrice is a gem.
Patrice is so nice and patient with us the best property manager. I recommend this location to everyone 😀😘🥳
Patrice is the best she Dorantes speak spanish Wells but helped me complete eRental with assistance OF customer service agent that speak spanish i am very happy
Patrice was super nice and very helpful with issues with my account. Patrice even submitted a request for my late fee to be waived on the spot when I went into make my and update my autopay. Approved 🤭🤣🤗 I recommend this location she goes the extra mile for her customers.
Patrice was extremely helpfull both with helping ne transfer units and explaining the details of the promos available, made my day easier and much less stressful!!
Patrice is fabulous. I recommend this location she is very patient with me and takes the time take care of customers. Public Storage made a great decision bringing her here. I have viewed the great things others say, so true😇
I have been a customer of this PS location for a several years and now no longer need my space but wanted to let others know what a great facility this is! I've never had any negative experiences here (other than a couple glitchy entry issues on their mobile app.... but I've always been able to enter and exit manually if needed)
In this age of on-line & impersonal transactions in just about every business, I believe in pointing out the importance of communicating in-person at times and then complementing the people who do it very well. The on-site manager Patrice at Public Storage in Lauderhill has been a great help with any issue and is always positive and professional. She is very pleasant and will go out of her way to help resolve questions, calm riled customers or simply to provide information. I feel she is great asset to this company and should be recognized for it!
Great Job Patrice - a big Thumbs Up to YOU!
I have rented a storage unit at this location since 2019 and have had an overall good experience. What I like about the location is the ease of access and accessibility to my unit which is in the A/C controlled building. Also, Patrice the property manager is phenomenal. She is always helpful, professional, and pleasant. Goes above and beyond to ensure the customer is satisfied, and will work along with you if there are any issues with your rental property and it's management. I cannot speak of others, but having the relationship with the front office definitely helps things run smoothly. Thank you Patrice, and team!
Although the office staff was very nice, in the end the service was terrible. We scheduled our check out 1 week before leaving to make it easy on the office. We completed the move out on May 29th, notified the office on the way out, and removed our lock. Even though everything was completed before our scheduled move out on May 30, we were charged on June 2. I contacted the office on June 4 and quickly received an email that I had a credit that would go back to my payment method within the next few days. As of June 19 I have not received my refund so I called again. I was told that the refund was approved on June 14, and they mailed a check. I was given no explanation why it wasn’t processed on June 4 when it was submitted or why a check was sent. I then spoke to Steven in escalation and he was the most apathetic I’ve ever spoken to. He stated it had been resolved, they sent a check and it was my fault for not canceling the auto pay, which I never set up. It was set up by public storage I had been renting this unit for over 3 yrs and had used Public Storage in the past, I never will again.
The property manager Patrice was such a pleasure to meet. She was able to help me with all the information and my concerns. My unit was clean and ready for me to move my items in. The service there was excellent and professional. 😊👍🏻
Patrice is a really nice lady to be honest, the place is clean and in good conditions.
The best manager
I would 100% recommend this place to a friend! Patrice & Damon were extremely helpful and knowledgeable! if you need storage definitely check out this place!
I was having a problem setting up autopay. Patrice helped me and in less than 10 min everything was set up.I recommend this property it's kept clean by Patrice and always smiling 😃. I recommend this place to anyone.
Patrice is a true definition of customer service. She is very friendly and very professional. She answered very question that I had and even provided me with information that helped me tremendously in my moving process. She went above and beyond in finding me a unit even if it wasn’t at her location, that fit in my budget and needs. She is a true gem.
Patrice is awesome. She assisted me in finding the perfect unit to fit my needs. She was very patient with me with the entire process and made one of the most stressful part of my moving process very pleasant. Thank you so much again.
Patrice has been extremely helpful while my things have been stored at this location. I’ve always used public storage and she is by far the best representation of the company!
Great service 👍🏿
Patrice super nice and super helpful. I recommend this location to everyone.
Great place, never had any problems. Patrice is the TRUTH. She's professional, very helpful and courteous.
Patrice awesome and I recommend this property
Patrice was Amazing!!!
Patrice was very helpful.
The property manager, Patrice, is the BEST!! During the recent flooding, she worked to ensure the drains were clear and that everyone’s property was safe. Patrice is a gem!
Miss Patrice is awesome very kind and helpful
Rented an outside 10’x10’ space on-line a few days ago. Moved in after office hours and found a gash in the rollup along with the dent made by whatever banged into it. No bare metal means they know about it. Went in to the office today to change to another unit. Customer Rep, Patrice was all attitude and impatient. Only speaking in corporate blah blah. Couldn’t even a direct answer with a simple yes or no. First unit she sent me to only had a 4’ wide door, as opposed to the normal 10’ roll. One would think that detail should have been disclosed up front. Second unit… their last of that size, she stated… had a dirty floor which she did mention.
Can’t wait to see the billing mess this swap brings. Already had to pay some sort of fee for the swap, albeit a buck. Just going to have to see how it goes from here.
The unit I rented was supposed to be air conditioner on 3rd floor was awful hot like outside and staff is never in office when you need them or call on phone I never rent here again and won't recommend any family or friends to neither awful service
Ms Patrice was so helpful she was patient and really made sure that I was able to get a storage and leave with a smile and less stressed out. I highly recommend this location ONLY she's the best customer service provider I have ever had during such a stressful moment and I'm thankful
Great service from a Patrice. She is amazing and great sense of humor. Fast service.
Patrice the property manager was super fantastic, I highly recommend this location!!
Patrice is the best. Extremely helpful and excellent customer service skills. She is a rare find don't let her go😇
Patrice assisted me with downloading the App and I recommend this location because she treats her customers with professional courtesy and patience.
My Experience at this property was very good. The manager Patrice was very nice and professional, she explained everything there was to explain and emphasized that If I needed anything or had any more questions don't hesitate to ask. I felt that I was in very good hands! A+++public storage!
Patrice is a great property manager, friendly and helpful. Worked out a great move in price for my elderly mother.
Thank you for your help today.
Patrice was very lovely and kind. You much come check her
Patrice was excellent great customer service made the process easy
Patrice is patient and trustworthy and efficient. She's a great Property Manager. I recommend her Property but there no $1 Promotion at her property so she found one at Commercial Location.
Love Patrice...so helpful and patient. She's an asset to the company.
She was very profesinol on warm
Super easy in and out
Great customer service from Patrice. She was very kind and helpful.
Patrice is professional, friendly, and patient! It was refreshing to be welcomed with warmth and have every need met efficiently and effectively. Thank you Patrice!
On 3/8/23 I spoke to Patrice reference a personal matter. Patrice, was friendly, up beat, prompt and professional. Thanks for your excellent customer service.
Excellent customer service from Patrice the property manager
.....i don't think you're paying her enough for the job she does...she literally helps you to keep your tenants...
Excellent treatment of Patrice regarding the rent of public storage
Patricia/Patrice is very very Nice manager. I don't speak English well. She helps me download App. Always happy to see me. Nice place to store My things.
Best service in town literally super friendly and very informative. Told me everything upfront left no questions behind!
Clean and good lighting. Patrice was great to work with. Very helpful. She is an asset to PS.
Patrice is awesome.The property is so much cleaner since she took over. Customer service is top of the line. I recommend this location. I will wish I give her more stars. Best thing that happened to Public Storage.
Spoke to Patrice today regarding increase in payment of my storage she was helpful in securing an extension of the present payment until May which I appreciate a lot
Patrice was excellent to work with and very professional
This review is for Patrice the property manager. She was informative and attentive to everyone and their needs. I wish there was an option for 6 stars to describe get amazing customer service!
I went in today to this location and the Young Lady name Patrice was so helpful, I had so many questions and she answered everything even if they was stupid questions. Patrice was the Best! She treated me like I was family and I love that, and in the future if I have to use there services again and I will be back, I felt like I was at home with family!
Thank you Patrice!
Patrice was very helpful and welcoming
Patrice is a great Property Manager. She helped me fix my hasps, always kind and helpful. I was ready to move last year until I met the new manager. Finally someone who cares about keeping the property clean and customer needs. Thanks Public Storage. Now I would recommend this location.
The property manager Ms.Patrice was very informative with every question and concerns I had before renting out my unit. Even helped me book and upgrade online through the app which made it even more convenient for me to be able to access the gate through my phone instead marking the pin I wasn't going to be able to remember. The property is well kept and exceeded any expectations that you hear about storage units. Thank you again for making this process an easier one than expected Ms.Patrice.
Patrice is a very nice person
Delightful to meet. She was very patient with me and got me the best deal small space. Courteous and friendly an asset to the team.
Patrice is awesome! She was super helpful and so nice! Made my experience great :)
Great service Patrice
I would like to truly thank Ms Patrice . I recently moved down here , due to the military. Property manager Patrice truly went above and beyond to make sure I was getting a fair rate and treated fairly . Thank you so much and I hope nothing but blessings come your way.
Patrice is the best and was very accommodating! Fast service and clean facility! Thank you, Mayra!
Thank you for your help Patricia!! Amazing service ...
Such great Spirit. Wonderful personality with great Customer Service. If i had my own company i would steal her. Lol
I called the property for assistance with the eRental but Patrice tried assisting but she said someone was in the screen at the time. I created another reservation and she was able to assist me then. Thanks to her patience and perseverance I am on my way to the property to move in. I am very appreciative of her diligence.
Patrice is a very good and nice person 👍 and thanks to her help me complete my eRental over the phone. What a blessing to have her as my Property Manager.
I am a very satisfied costumer. Patrice was very professional and offered excellent costumer service. I recommend this place to anyone in need of finding a storage place.
They were great !!!
I went looking for storage for upcoming move and the property manager Patrice was nice enough to give me all the information I need. I definitely will be renting here. Very friendly and professional. Right size 👌 right fit for what I am storing.
There should be an option to give Patrice the property manager six stars. She is hands down one of the best managers I have seen not only at Public storage, but in general. I wish she could work at the Sunrise location on commercial blvd as well, since the service at the Sunrise location is terrible.
Love Patrice she's friendly and very informative. I recommend this location
5/5 stars! Patrice is awesome. Love this place.
Patrice provided excellent customer service and addressed all of my concerns!
Patrice very sweet and very helpful. Public Storage is lucky to have her as the New Property Manager here.
Brenda was really helpfull today, helping me aquire a 5x10 unit at a good price. I would recommend anyone living in Lauderhill that needs space to stop by and take a look.
We absolutely love Marcela she is amazing
To whom it concern, Ms Brenda is a fantastic employee. She was a God sent for me today.She bwas my blessing after getting scammed by movers. Thank you so much Ms Brenda continue to be blessed. Thank Gail Mcknight.
Did a rental recently at store 08046 with manager on duty, Janet. She was very helpful and courteous. It was a pleasure doing business with Janet.
I really liked this storage facility especially Marcela,will store here again if I need!
Marcella is always smiling friendly and willing to go above and beyond to help all she keeps compound cleaner than others
Had the pleasure of working with Marcela..she was very friendly and had a great sense of humor. I got a good sense that she takes very good care of the property
Marcela was great and very helpful.
Marcela es excelente … comunicativa…. Alegre y muy linda..! Gran empleada
Today I went to public storage to inquire about space. The service I received from Marcela was so excellent that I felt like family, now I have a friend and all the storage place that I needed
Great staff… Marcela was wonderful.. very friendly and knowledgeable.. very clean area
Fabulous! Great! Courteous!
Thank you Marcela for your professional service you provided to me today. It was well appreciated in every respect.
Clean and civilize, well recommended.
Marcela was astounding , she provided me with kind friendly funny customer service . She showed me my unit and explained everything clearly . I would recommend this location to anyone in the area or areas nearby.
Marcela was a good customer representative 💕
Nice working Marcela
This place is horrible. Management is terrible. I have had until here for 3years. I never had any problems until this new woman became manager. I paid my bill for the month of April.Then a few days later there was a paper on the storage door saying I'm being kicked out for being here to much. That's just crazy. I sell things online and have a lot of stuff i put in storage. So im there daily to get what i need. Being its not a big unit it take time to get want i need. There are other people there who are working in there unit when there not supposed to be but no one is bothering them. If I'm being kicked out i should not have to pay for the month if April. My Attorney agrees. There for i should get a refund of my payment. It just feel like harassment.
Marcela es una persona muy atenta la informacion que brinda es entendible por eso le doy 5 estrellas.
Gracias reshma
No issues at this location great service Reshma is fantastic
Reshm is excellent very good service
Marcela ,,, Very nice 😃thanks for everything
Marcela was knowledgeable and very helpful
She is very helpful marcela
Marcela excellent worker, very pleasant and very knowledgeable, help me with my payment.
Marcela was awesome. Great location
Marcela gave outstanding customer Service
Wonderful servic reshma
Reshma
Very customer service oriented at the desk. Reshma was helpful in showing available units, thanks for showing me how to use the app it's super cool. The facility is spotless and it appears there is a constant effort to keep it that way. You are doing a great job reshma👍👍👍👍👍👍👍👍👍
Great service from Reshma, Fast and easy
My experience was great reshma thank you
Pleasant service manager reshma is patient took care if our questions and got us a great unit at a great price
Reshma.. is awesome she just found me a bigger unit and saved new lots if money
Marcela and Rashma es muy profesional ella te puede ayudar muy bien la localización muy limpia
Rashma Marcela help with all my questions and
they were very kind to me
Best service resume is an asset to this company can’t get better service anywhere else
This location is great staff is amazing 👍 ask for reshma
Marcela was so excellent she did help our company to manage our account. She was over courteous
Marcela was doing a great job helping me today
Marcella was very helpful
Marcela was very helpful even with my cellphone having her around it wounderfull.
Marcela displayed excellent customer service. She made sure I understood the procedure.
Great location, love the best customer service especially Marcela
Great service reshma
I have to say in was in the office when reshma received a horrible calk from 1 off her customers she handled it as a professional the guys that left the bad review you are ridiculous and have nothing better to do reshma is a great edition to this location that we just rented a second unit 👍 😀
Reagan is super terrific she was able to get me a unit that I could afford and was very pleasant and explained everything in detail
Great service in and out very clean property reshma showed me 2 units got me a great price and deal with stuff to secure and keep my items safe I like it here you will too
Helped a friend move items into this storage unit and after moving all day we get to this location at night and the elevator was out of order. This was even after they said they would have it fixed earlier on in the day. Unfortunate for us, their storage unit was on the third floor!
Thakd reshma
Reshma really good person she did help me in any ways. Muy buena persona🔥🔥🔥
10nstars resume. Is always willing to help me she is great 👍
Thanks reshma
Reshma great service wonderful
Great customer Service! Thank you Reshma for taking the time to show me a unit after you closed at 6pm
I had great service on time professional reshma showed me 2 spaces found the perfect size for the great price she got me thank you
Resume great service thank you
Reshma was very helpful grate cyst service
Such a wonderful storage facility! Reshma in the front office was so kind. She explained everything and even gave us a tour. And they have the absolute best rates in town! I know
Reshma was very efficient and knew exactly what she was doing thanknyou
Customer service is a plus, front desk lady Ray, is friendly, helpful and a happy attitude which is hard to find now days. The place is clean and well kept. 👏👏👏
Reshma was very helpful pleasant great clean unit
Great service
Reshma was great helped my mom find a great unit
I was moving some of my stuff. I asked to use the restroom for customers. Rashma that was working there, did not greet customers. When I asked if she can open the restroom she said she doesn't have the keys and that we cannot use the restroom. She lied, and said that she goes to another property to use the bathroom. Rashma did not make any effort to look for the keys nor provide any apology. She did not care. Not a good experience.
Reshma was great
Marcella, was helpful and nice. She helped with all of our questions and concerns.
Marcela very helpful, very pleasant and she doesn’t mine helping
Marcela soo helpful and will always rent with her very very nice need more like marcela...thank you soo much!!
Marcela good job
Came here to move in space was too small resuma was most willing to help us found us a great big clean unit her attitude was friendly and was a pleasure working with her today I recommend this location for great service with a smile
Best of the best Marcela and
Your propperty great!!!!!
Lovely service from Marcela. Highly recommend
This place is absolutely amazing. Marcela is truly amazing and so helpful.
The best storage place I ever been Marcela
Marcela was very helpful & informative. my family & i had alot of questions & she didn’t hesitate to answer.
Marcela is an absolute angel!
Marcelle was very friendly and helpful!
Marcella, was very helpful.
Marcela provided exceptional service to me. She was very pleasant and patient when we were reviewing the storage spaces/info together.
I wish I could give more than 5 stars.
I did have a really pleasant experience with this location especially with Marcela, she made my experience the best, everybody should store here!