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RATS, RATS AND MORE RATS. AND IF ITS NOT RATS ITS IGUANAS INSIDE UNITS. RATS CHEWED ON MY STUFF AND NOW INSURANCE WONT PAY FOR IT. DONT EVEN BOTHER TO PAY FOR INSURANCE
Kim went out of her way to come to a different location after we had issues with our lock and key she was super helpful and treated me with the upmost respect I definitely will be dealing with her when I need anything. Thank you
Great place , zero rats and smells great , Karim was beyond costumer service , she helps me out and have patience with me !
Kim was very knowledgeable professional and kind.
Would not recommend getting a storage unit from here… my items were chewed up by rats and rat droppings were left on my things. I was also charged for the month even though I moved my things out. I’ve been trying to speak to a manager for over a week and no one has returned my phone call. They say they value your business but you can’t even speak to someone when you have an issue, nor will they return your calls. Terrible service.
very good service from Nahar she solved all my doubts
Nahar & Kim are very helpful and nice ladies!!!!!
Nahar was a blessing resolved our issues super quick we are very satisfied. Thank you soo much Nahar.
NAHAR GIVE ME GREAT SERVICE
Nahar is awesome . She went out of her way to guide me through the process.
35 % Increase every year. Rates in the units, damaging your stuff. Gates open a lot, which the homeless use. 5 x 10 over 200 a month. Don't believe their ratings !!!!
Kim was wonderful. Great customer service!
Alan provided great service for me today
Nagar is very nice. Great customer service.
Nahar is great best service.
Nahar was Very helpful was able to get my problem solved!
Nahar was a pleasure to work with. Thank you for you’re assistance. Nice clean storage facility. Highly recommend.
Jeannie and Peter was very nice and super helpful
I’ve had my items in the storage unit for two years two of my items were ruined by what I suspect is rats eating at a beautiful wooden frame that I left protected. All my boxes have yellow stains on top of them. I had an outdoor unit I was more than prepared for heat damage to items which happened, but never thought my items would end up infested in animal feces and silverfish roaches. What’s funny is I started paying almost half less than what I was originally paying and every year my payment went up. Learned my lesson with them. Now I’m paying way less than I originally paid for this storage unit in a climate controlled with other company and for an indoor location. When I entered what a huge difference I couldn’t believe I had been loyal to staying thinking all storage places were the same. Absolutely shocked at the cleanliness and maintenance compared to this location, I regret staying as many of my items were ruined this year and I had to disinfect and couldn’t bring anything inside my home until I checked all boxes and cleaned the exterior. Double the work for no reason.
Rodents in indoor climate controlled unit for second time. I will have to file a claim and move out. The rodents have ruined many items and the smell is awful. I have a physical disability so I was hoping it would be taken care of the first time as moving will be very difficult and painful for me. Will update with customer care info and photos asap.
Miss Nahar, the front desk lady was super friendly and helpful.
Just met Nahar at my public storage office in Lake Worth. She was extremely warm and pleasant. She assisted me with my payment and shared some valuable information with me. It was easy, peasy!
Nahar, thank you again for your help.
Nahar , great service !!!!
Clean facility and the staff are nice people, especially Nahar. Nahar is professional and outstanding when it comes to customer service.
This is my motorcycle storage place. Open 6 to 9pm.
Nahar pm really was professional and personable in helping me bring my unit up to date after an unfortunate financial mixup, I highly recommend storing your valuables with the jog rd and lake worth rd. Fl.l locations.
Nahar was very pleasant woman very easy to deal with and also very informative. Great service A+++
Outrages pricing!!!! You don't have to pay these $$$ there's many more storage options at much more reasonable prices. We moved out after the prices increased over $100 monthly, 4 times without notice.
Nahar was awesome. She knew what I needed and was considerate to my needs.
Update. What a nightmare!! I needed to remove contents prematurely because there were roaches in the unit. I hope my cardboard boxes will not be infested by the time I have to unpack!
Nahar,she 's nice and I like her service
Very nice n helpful lady. Excellent communication
Nagar such a nice person thank you for ur service
Ms. Nahar was extremely helpful and a pleasure to work with. Great experience overall!
Allan took care of us. The registration session was a breeze.
Nahar is amazing and cooperative thank you
One important thing the people at Public Storage realized: customers service goes a long way. Thank you for a year of storage, all went well.
Five stars because of James at the front desk when We signed up. Very helpful and friendly. The facility is very nice and just recently had a makeover. But also during this makeover they are remodeling the office. Unfortunately it has been in the process of being remodeled for almost a year and there is never a manager on site. So if you want to make any payments in person you have to go to another public storage facility. I would always go to the one right down the street from this facility. There is a lady there named Nahar, and she is so kind and so helpful. We no longer need the unit but I recommend Public Storage just due to the great customer care form those like Nahar.
Be very careful with this place, I had automatic pay every month and paid every month with no issues and they still locked up my stuff with no explanation and no warning. This place is shady.👎
Nothing special but nothing bad