Just had to call the police on the lady that was tripping out on me she works here and I'm organizing my storage and pulling my tools out to put in my truck and swap for extra stuff I came here with from Florida I just moved here live in down town den and work over this way but she asked if I was a vender or a customer and I explained I have a unit and she said my belongings was an eye sore for her other customers and when she flexed and stormed away talking something about how she will deal with it and I was begging her don't trip I'm doing this while it's warm and I was not in anyone's way I hate this I feel like I'm getting kicked out and there gunna sell my stuff
Quick and very friendly customer service. Angie is very helpful.
The place is nice and clean.
I would highly recommend this facility for Gem alone!! She is the absolute best at what she does. Great asset to PS!
Gem has exceptional service
Great customer service from Gem!! Always doing business here for sure thanks to her!!💯
10/10 would recommend. Great location, easy access, not overly pricey. Gem was always polite and happy to help with anything I needed. She's amazing and goes above and beyond. Overall best storage facility l've ever used.
Had a great experience at this location. Gem was awesome and very helpful in making sure I was taken care of ☺️
Gem is the goat. Thank you for all your help.
Gem was awesome & super helpful!
Gem is super dope. She’s very helpful and cool. Best Property manager ever!!!
I’m so happy with my experience at this store. Customer service was great. Thank you to Gem for being to kind and helpful. Made the experience good and smooth. Amazing girl!
Gem provided exceptional customer service. Very professional. I would recommend her to anyone!!
Gem was warm, welcoming and helpful. I can tell she genuinely loves helping. The process was smooth and quick thanks to her!
The customer service is amazing. Gem was super friendly and extremely informative. Helpful along every step of the way and honest to a fault.
Gem is amazing. So polite and very respectful. With a name like Gem I should have know it was going to be a great experience. We need more people like her.
Gem was very helpful, and very respectful. I felt like i was being treated as if I was in a family❤️
I had a really good experience! The property manager Gem was super helpful and I will definitely be sticking with this storage company.
Gem is a diamond! The best💗
Gem was cheerful, informative and totally helpful. Thank you
Gem you are so awesome. Thank you for your help. You rock!
Gem thank you for assisting me complting my rental. You rock!
Gem you are a rock star!!
Gem is extremely helpful. Thank you for all your help.
They are inconsiderate of your property, they let people break in and steal your personal property. Staff here is corrupt and like to steal. DO BOT STORE YOU STUFF HERE!!!
Just wonder why my payments continue to increase by like $80 every 6-9 months. Is this normal? I had 2 units for 2 years with other companies, and never once did they continue to raise prices. Very frustrating. Beware.
Thank you for all your help, Gem. You’re the bomb!!
I appreciate you Gem. You helped us tremendously.
Gen you are awesome keep rocking at management
The customer service I received today was amazing. I went in to ask about pricing ,sizes, etc...( I had a lot of questions,) and Gem was so friendly, and patient with me, and all my questions. she was also very knowledgeable. Thank you for all your help.
I seriously fail to understand how I rent a unit, receive an email that the unit is ready, then the lock is still on the door. Then to be told by customer service that we will have a property manager contact you in 30 minutes, and it has been almost 12 hours. Absolutely unacceptable…
Been renting a unit at this place and wish I never came upon renting here. My unit has been broken into now twice and no one at this facility ever tried to contact me to notify me my unit was broke into. Both times I found out by going to get something out and surprise a new lock. First time all I got was a little sorry and worker left. This time they stole a lot of stuff, I’m trying to see if they can transfer me to somewhere were the stuff that wasn’t stolen will be safer until I can figure it out but they want me to pay for the transfer. I’ve been out of work 9+ weeks due to a broken foot and they can’t help out. So on top of being robbed I’m now stressed that this will happen again which it unfortunately probably will. Avoid this place at all cost unless you want to pay to get your stuff robbed and never be notified that it took place.
When I showed up I couldn't get into my unit. Had to talk to a kiosk to fix a code.
Went into my unit to drop stuff off, and the gate was just left open.
Betthy gave great service went above and beyond and i know she would have done more if possible. Great person got me resolved in my situation even having 100 things going on being end of the month gets pretty busy but she went above all expectations to help me every way possible. Thank you so much Betthy i hope i am spelling right really want to give her all props for her help.
Michelle was very helpful friendly, and answered all my questions and made the process a lot easier.! Thank you all around a good experience
It's a storage facility...had stuff there over a yr and it's fine, seems secure and safe.
After selling my home, I found I needed to store some items that I didn’t need to take with me. Michelle was extremely helpful in getting me set up with a small space on the first floor. I decided to upgrade to a larger unit, and Michelle was extremely professional, efficient, helpful, and so patient with my needing to have a locksmith remove my lock from the former unit, because I misplaced the keys. She was dealing with a lot of issues that day, and she handled everything with grace and patience. The building is very secure, clean, and close to my home. I highly recommend this location if you’re needing to store your belongings.
This location had my back through a complicated move. Their advice for unit size and just a phone call to have a lock waiting in my unit was wonderful.
Michelle the manager was very helpful at this clean and professional facility. Everything is super fast and easy and the app is great.
Great service great attitude from Michelle helped me get what I needed and everything I appreciate the kind help with her today
Michelle the property manager was great. Last minute we needed to make a unit change and she took care of it immediately. She came to the property and ensured it was swept and clean.
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