Public Storage Self-Storage Units at 4370 Youngfield St, Wheat Ridge, CO

Had such a great experience with getting our new storage unit. The person who helped us, Jared, was so nice and was extremely helpful!

I had the pleasure of working with Angie at the Public Storage location on Youngfield Street, and I can’t say enough about her exceptional customer service. I showed up late in the day, close to the end of her shift, yet Angie greeted me warmly and handled my situation with patience, professionalism, and care. She went above and beyond to sort out my account in their system and make the necessary adjustments without any hesitation, even though the timing was far from ideal. It’s clear that Angie takes pride in her work and values her customers. Her dedication, attention to detail, and willingness to go the extra mile truly stood out. Public Storage is lucky to have such a hard-working and compassionate team member and I hope her efforts don’t go unnoticed because employees like Angie are what keep customers coming back. Thank you Angie!

Very helpful and easy!

Everything went very well. Angie made the entire process easy.

Last night I dove 15 hours & booked a storage room at 44th & Ward, to only get there & find the space with a defective hasp & I couldn't put on the lock, it cost me such an incredible inconvenience, so when I came to the Young field facility, I was helped by a wonderful lady name Angie!! She completely understood my feelings & went above & beyond customer service! I wish more people would be so kind, considerate, & understanding. Thank you Angie!

Things started out great here but after a few months they show their appreciation for your businesses by $30 rate increases nearly every month and it’s getting old. The front desk claims there’s simply nothing they can do about it which is a deflecting technique and clearly a lack of care for their loyal and respectful customers. Recently there’s been a huge security concern as I’ve arrived multiple times to the inside door unlatched allowing anyone to enter the area where the storage units are. And conversely the main door has been stuck locked several times during normal business hours with no way to access my belongings and causing issues for me by not being able to access items used to run my small business. And of course when this happens the office is desolate with no one to assist. I’m pretty sure homeless people have been posting up here lately too as there’s always sketchy vehicles idling for long periods in the parking lot which makes me feel unsafe arriving alone and also is concerning with the lack of security going on here. I really hope management can do the right thing to get this facility back in order and to honor reasonable rates for more than a few months before jacking up the cost for long-term, local and loyal customers. I’ll probably be looking at finding a new storage facility soon which sucks because this one is so close to my house, but I’d rather go somewhere I feel safe, know my belongings are secure and hopefully where staff and management can do right by their customers. I recommend visiting a few times before renting a unit here.

This Public Storage location rewards your patience and relationship longevity by increasing rates at the end of nearly every mandated notification period. No sooner do you begin paying the new rate than you receive a new notification of rate increase. Meanwhile, there are numerous instances of dirty or unsafe conditions in “secure” areas due to access by transients. In addition, there have been numerous access issues during my short patronage including both doors that fail to close allowing access to the aforementioned transients as well as doors that fail to open during business access hours, preventing me from accessing belongings. Time to remedy these issues was unacceptable. I was also the subject of a transposition error that caused me to leave work early to ensure my belongings hadn’t been stolen.

Just checked out of a rental unit at this Public Storage facility after being here for about a year and a half. The manager has, from the start, been very helpful, knowledgeable and easy to work with!

Angie was very nice and helpful!

Was excellent CS working with Angie

I checked out this property. The manager Angie is very professional and answered all the questions I had.

Gem is dope

Had an issue with my account Gem was very helpful in helping me and what was needed to be done on my end to fix the problem. Very pleasant and helpful thank you Gem 😊

Gem thank you for all your help. You've been exceptionally great to me . You're very kind!!!

I had the pleasure of meeting with Gem at the 4370 Youngfield store on Friday, 11/15 for a storage space I made a reservation for. She was welcoming, polite and provided exceptional customer service. I was thrilled she was able to answer every question I was asking. Gem is a Very professional young woman and an asset to your facility and a great representation of your company.

Always clean, safe, and in order. Angie, the manager, always delivers great customer service.

Angie at PS on youngfield was very helpful and polite.

Angie is very good at her job answered all my questions was very professional

Angie was fantastic! She got me into a new space for a great deal! I’m so happy she took the time to work with me and was so nice! Thank you so much Angie!

Angie was so helpful looking forward to using this space

Not sure what’s going on with this location, I was told to bring in paperwork for items I’m storing, was told lady would be here from 930-1 I got there at 10 nobody in the office doors locked, not sure how they are running a business with no one to help, was suppose to get a email with passcode never got that. Might just be going up the street where people are on site

Omg...Angie was super amazing. She took me to look at not one, not two but three units and was very silly to. I just loved her. Thanks Angie.

Easy to set up rental, took less than 10 mins and Angie was helpful in helping locate the unit and made sure the insurance was covered with my own property insurance. The unit was spotless as well!

Angie is a great help

Would rate higher but half the time I go there, there is a couple sitting outside with 2 huge dogs that will jump at and bark aggressively at anything that moves. I am very small with a frail back. I am afraid of these dogs potentially jumping at me and knocking me to the ground because this could severely injure me and possibly lose function in one or both legs. If I keep running into them with these dogs, I may have to rent somewhere else.

Wonderful service, Angie is always so helpful and reliable whenever I need assistance!

Gem, the manager at this location went ABOVE and Beyond for me. The willingness to help, what an incredible and kind person. Public storage needs to make sure their facilities are working- the codes to the door manually entered and with the app do not work it’s absolutely ridiculous. Why have everyone download an app if it doesn’t work? management here is incredibly kind and helpful, but there’s only so much that’s in their control. Public storage needs to fix their lock boxes for their customers and employees.

Thank you for all your help, Gem

I had a very good experience. Gem did her thing , she looked out for everything I needed . I have no complaints!

Good prices for sizes but homeless people sit outside and break into your car if you leave doors unlocked. (Had to update rating cause downstairs door is broken and I have no access to my unit.) This has been broken for several days without any fix. I shouldn't have to look for an employee every time the door needs opening. Especially after the office closes.

Raised rates twice in the last year. The second rate increase was over 24%, even though the inflation rate was only 4% Thank you for the rent decrease. These times are tough, and it really helps.

Angie was a great help.

Staff is always funny and helpful. I rent at three locations and they are all very consistent

Gem and John were very helpful.

Thankyou for you help Gem and John your both super nice and very helpful

Angie was super helpful. The facility was clean and secure, no signs of vandalism or forced entry. Signup process was clear and concise, easy to get done. Rates are super good. I have two units at another facility and I’m going to close them and bring them here.

If I could give ten stars I would! I enjoyed my stay and Angie went above and beyond to help me. She has been so helpful and answered all my questions. She has exceptional customer service! Would recommend this location!

If I could give Gem 10 stars I will. She is the best. Thank you for all your help!!!

I have been a renter at this location for over 4 years, and Angie has been an invaluable member of the customer service team on location in the office.

This is a great place to store anything you need within rules. Right off the highway and easy to get to from really anywhere. Angie is the most knowledgeable of it all boxes, units tape or whatever you need she has it or an answer to go get it. You will not regret this storage decision.

Gem is the best! Super helpful and a awesome customer service!!

The two ladies Angie and Gem were very helpful and had great customer service.

Angie was so helpful, when I forgot code!!!!

The best service! Thanks for being so fast and efficient, Angie! You’re the best.

They will raise your rates after a few months ( almost 50%!!), regardless of what deal you sign up under. They lie and tell you whatever to get you to move in. They figure you’ll pay the increase instead of moving all your stuff out.

Heather was very helpful through out the process, it was greatly appreciated.

Ludicrous that this building has 733 units and only 2 carts. I’ve come numerous times and had to sit and wait for long periods of time for an available cart. Inconvenient. I do not recommend. Building is clean so I’ll give them 2 stars.

Angie is the best! We were in a pinch for accessing our new unit during a time-sensitive window trying to access another Public Storage just up the road. Angie was super responsive, coordinating with me and my colleague, so we could receive our donationsstored on time! Thank you, Angie!

Moved out yesterday after renting a unit for a year. Never an issue with carts being available, the building was always clean, and the staff was always knowledgeable and professional. Would recommend this location for storage needs.

Went to sign up for a storage unit and Angie was a doll. Very nice and informative

Angie is super helpful every time I go in

Pattie was so helpful! Good service.

Recently had a bit of a situation that needed some help resolving regarding a unit for a friend. The entire process took entirely way to long without any real help from staff. The lady at the front desk, Angie, was absolutely not interested in helping resolve anything. At one point I needed to provide a death certificate. After informing her I'd be right back after printing a copy. When I returned the door was locked. Angie came driving back almost 30 minutes later stating she ran to the bank. No sign or communication. Then, it turned out when she pulled up the file she already had the death certificate. Angie was extremely unprofessional and provided very little assistance unless directly confronted. The phone service was no better as everything I'd call to get information the automated system was unable to help and would discount me. Overall, a simple 2 day process took 6 months because of a lack of support and help from anyone here. Felt like they wanted to keep charging the account rather than actually help resolve anything. I will not be back to store at this location!

Damien and Patty made my visit quick, easy, and very friendly

Damien and Patti took care of my needs

They only let you be there for a half an hour

Angie was absolutely fantastic and very helpful

Hi 👋🏽 I want to start this off by saying Thank you to Angie! She’s the reason I continue to keep renting my storage from this location. She’s very professional and cares about the people who rent from this location. She’s always friendly and smiling when you need something she is very helpful. I appreciate you so much Angie. Thank you a million times for always making me feel welcome 🙏🏽 If you rent and happen to get Angie all she’s the best! 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Not only that.. this place is always so clean and I appreciate that too! Thanks again!! -David

The front desk person is slightly rude. But if you keep pushing her for a return without a receipt (and stand your ground), she will give way eventually. Persevere!

Angie was so helpful and sweet. I had gotten the wrong unit online and she helped me so quickly I was able to switch to the right size right away so I didn't have to drag all of my things back home. She was such a blessing in the middle of all the stress of moving and storing your belongings. This location has always helped me and a special thanks to Angie!

Had a great experience at this Public Storage location. All of the staff was always friendly and eager to assist if needed. Bethey was extremely responsive and was always able to answer all of our questions and was always a pleasure to talk to.

Angie is is super helpful and welcoming! Great experience!

I had a great experience at their downtown location managed by Segen and she referred me to this location once I moved. Bethey was so helpful and answered all my questions! Great customer service at both locations!

Jesse was extremely professional, courteous, and competent in assisting us with storage rental. Jesse seemed to be extremely knowledgeable in the business operations. His professionalism convinced me to rent a storage unit from him. Jesse immediately made us feel comfortable and confidant in his abilities, trustworthiness, and the reliability of the company. I would do business with Jesse anytime. Shera was great help also great # tag team

Bethey is absolutely fantastic. She can do 1000 things at once with accuracy. Of what a refreshing competent individual sent.

Bethey was very helpful in showing me options for units at this location.

Outstanding customer service. Angie helped us move to a larger unit at a different location, after finding out the unit we reserved was too small (my bad). We got to hang out with her while she got the details sorted, and it was honestly the highlight of my day! She is friendly, funny, and patient. 5 stars!

I had a unit that I won at auction and I told them that I’d be there at 10 a.m. My truck broke down and I had to go get a rental so I was 2hours late..Betthy was so nice and friendly..she put me rite at ease and gave me a better start for the day..

Awesome thanks to ,Erza? . I apologize if that's incorrect. As well as the other woman who always remembers my name and I am ashamed for not remembering.

I needed to switch my storage unit from a 5x10 to a 10x10 size. Emily helped me by finding an a unit on the same level and close to my other unit. This made it easy for me to move my belongings quickly! Emily has excellent customer service skills and I am thankful for her help! Happy New Year!!!

Emily had great customer service and was a nice person thank you very much

Michelle was incredibly helpful and knowledgeable/ she took the time to explain options and really cares about her customers. I highly recommended Michelle to assist you in finding the perfect storage options for your needs. It was refreshing to be supported by someone who really cares.

The staff was helpful, friendly and had a sense of humor. The units themselves are cavernous. The pricing is competitive, but not the best around.

I just wanted to take a moment to say thank you very much to Michelle! She is super awesome and very willing to help out with anything you need! Definitely enjoy doing business with her! Thank you Michelle

I used this unit 2 times in 3 years, and Michelle the manager is the best in costumer service. Clean place and everything on point, recommended.

Michelle and Christy were just outstanding! Very pleasant and helpful. I’m so appreciative for my experience here! Thank you!

Think these 5 star reviews are fake. This place has had multiple thefts…strongly do not recommend!

Michelle was so helpful! I would give more stars if possible!!

This is a great location! Very clean and the customer service is great. Christy & Jojo in the office are phenomenal. Helped me with everything I needed. Plenty of units here at an affordable price!

Michelle and cristy are super amazing. They treated me like human and not like $$ coming threw the door. They were understanding and showed me empathy when i was in need and helped me with all my storage needs. I appreciate the help and will continue to use public storage. You ladies rock!!!!

Great facility just never any carts accessible. Chera literally is a god saver and found a cart for me in the facility!! Thank you

Terrible how PS ups the rental prices. Staffing (lack of staff) just happy with the overall experience

This is a really nice facility. It is clean, secure, well-maintained, and quite convenient. Michelle was extremely helpful and a pleasure to work with. She will take good care of you. I highly recommend this location for all of your storage needs. Many thanks.

Michelle is an amazing manager. She is always pleasant, helpful and makes sure to get me the best deal. She is such a pleasure to work with.

Front office doesn’t have customer service skills. Visited several times always have a bad attitude. Also, they lock the bathroom during business hours and take 15 minutes to open it with an attitude.

MICHELLE is the best! Her customer service is excellent and made my move out super easy- if I ever need a storage it will definitely be here with Michelle- Thank you so much for all that you do!

I had the best experience ever today with Angie and Michelle! I had reserved a unit and decided to go get it started a week early. They helped me finish my online registration and I went to go check it out. I realized it was not going to work for me and I needed to jump up a size. Well they were so kind to help me get it all upgraded for a small price increase. Not once did I feel I was an inconvenience. They were even kind about the fact I had my two young children in tow, whom would not stop running around while there. I could not have been happier with my decision to store at this location!

Michelle worked with me with incredible advice and knowledge. Super easy process and she saved me a few bucks here and there.

I recently completed an interstate move. Michelle is a fantastic property manager. She is wonderful to work with, very pleasant, professional and helpful. She made the entire process seamless. She went the extra mile to answer my questions and the questions from the driver of my household items. She showed us our space and how to properly open and lock the unit and also how to navigate the delivery of the items. We sincerely appreciated her encouragement on moving day and helpful responses on subsequent days. My car was supposed to be delivered elsewhere but the driver of the transport showed up at the storage space (without an advanced call to me). Thank goodness for Michelle who took quick action to see who the car belonged to and called me. The transport driver was getting ready to take the car to a wrecking yard! Truly grateful for Michelle. She's the best! It's nice knowing this place is well managed and maintained.

Michelle property manager at this location is the absolute best!! Answered all my questions and thanks to her my move will stress free !! 😃

Very fast and easy, Michelle was very helpful. The place is secure, very clean etc. So far so good.

Michelle was great to work with, thank you

Property manager Michelle was super helpful even when I underestimated the space I needed. Three days after I moved in, she helped me upgrade to a larger unit and made the process seamless and stress free! Pleasure doing business here!

Was very friendly and faculty was very clean.

The location on young field St with Michelle is awesome I wish I was at their location instead of around the corner on 44th... They absolutely suck over there. Michelle is the reason why I go to her location and pay hopeful I'll have a unit there... Thanks Michelle so much you are so sweet and nice a very professional person.

Excellent customer service and very clean would highly recommend

Michelle was a God send today. She made a really stressful situation a very easy one and went above and beyond all day. When I tried to thank her for helping so much she told me she was just doing her job. Super extremely impressed with her!! Glad I chose this place to store my stuff

Michelle is a very helpful person with the utmost respect. She really goes out of her way for customers. You're great Miss Michelle.

My original review initially was mediocre due to a disappointment but after a rapid response from management I was so surprised by their great customer service I had to change it. I do like their facility very much. Always clean and easy to access. They kept me 🙂

I had nothing but problems with the online system. The staff on site that the 44th and young field location are amazing. They figured out all the problems fast and efficient. Definitely will be using them again.

Unit holder 12+ months. The building frequently has bums parked or loitering around the parking lot that attempt to steal from you after you walk into the building. Hide or take your valuables into the building, lock your vehicle, or leave someone to supervise your belongings while you load/unload

I have delt with many self storage places over the years and this was by far my most enjoyable. I can't say enough about the quality of customer service and the polite and friendly attitude i recieved from both Michelle and Amber. While it was a stressful time for me they both listened and went above and beyound to make sure all my questions were answered and i was taken care. They made this experience easy and were very pleasent and professional. Thank you Public Storage for hiring quality employees. I will use your service again.