Public Storage Self-Storage Units at 3110 S Wadsworth Blvd, Lakewood, CO

Staff is friendly but they can't fix the operational and security issues here. Multiple break-ins, vagrants and meth-addicts hanging out in the parking lot, tons of sketchy people... I recommend any storage facility except this one.

This is a clean location. However, even tho WHEN the employees are there, they are kind and professional. When they aren't there, it's not so good. Had to hand carry box after box to the back of the storage facility because I could not get access to their flat dolly. It sure would have saved me time, energy, and I would not have been hurting as much as I was. There should be someone in the office the WHOLE TIME the facility is open. Also I rented a large unit (10x7.5). However their duct work took a lot of space. I had to get 2 units instead of 1 because of their duct work. So I recommend seeing the unit assigned to you before you actually rent it. I would not have accepted it if I would have seen it 1st, and there was not an employee in the office ALL DAY, even tho it was during open hours.

The worst customer service I’ve ever encountered. I found mice in my unit and called it in. The store manager called me and the first thing he said was “first of all what are you storing in your unit”. I told him I had no reason to have mice, no food or anything they could eat. He said he wasn’t going to go back and forth with me and hung up. Don’t store here.

Thank you Damien for your kindness and fantastic customer service today!

Had I known we need to make an appointment with the office to be seen I would of took my money someplace els. They keep the carts in the office, so good luck using it. The office door are always locked and no one is there. My first month experience hasn't been great the staff is not that amazing and I feel as a company we are expendable here and it shows with lack of service. Also very money grabbing other storages work with you and public storage is not one of those businesses. Expect fees on top of fees on top of fees with this place. I'm definitely leaving this month after seeing all the break in the reviews here.

Property manager is never around or never on site they are lazy and never show up people need help getting in to their storage units

Appreciate the manager at this property, Ricky✨️ for the concern for people and their belongings. He is Amazing. Damien is also a person that provides 👏 kindness! for his customers care and Thank you both! for amazing customer service!

New information: We arrived at our storage unit at 8:00am to move out. Moving carts were locked in the office. Signs around the lobby say they are available during "business hours" which begin at 6am. I called customer service who could not help and had to leave a voicemail for the property manager. Customer service shared carts are actually only available by appointment only (who makes an appointment at a storage unit?!) and that a staff member would not be in until at least 9:30am IF they even had an appointment. When staff arrived after 9:30am, they rudely yelled at me and my family. They first told us if someone else needs one of the two carts we had, we'd have to give it to them, which was totally fine. So we did and then got YELLED at for giving away a cart. The worker was horrible and chased us and the new person using the cart through the parking lot. He threatened to charge me $500 for doing EXACTLY what he'd instructed us to do. There was no reason for that level of anger for doing exactly as instructed and sharing between all customers. Just horrible. They increase rates randomly and by an insane amount! I’ve paid on time and in full for over a year and my rates have increased 52%. I chatted to see what could be done and they could not explain how these fee increases are used. I now know I can expect a $30-40 increase every few months no matter my record of paying. These answers and customer service was terrible and it’s a corporation and they can do whatever they want and increase rates as much as they want despite how good of a customer you are. Not having an explanation of where the extra fees go really rubs me the wrong way when things are constantly broken down, broken in to and dirty. I wish I had another option, shame on public storage for doing this to people.

Came in today, clueless to the whole situation, and was helped by Ricky who was AMAZING. Not only was he helpful, polite, and patient with me, but also took the time to explain everything I was inquiring about. Literally the BEST experience I’ve had in any situation :) I’ll definitely be coming back simply because of him.

We have never felt safe here with our belongings. Old management team let people live in campers in the parking lot as well as inside their units. The new management team doesn’t seem to have learned from the mistakes of the old management team. There are still unsecured doors and plenty of opportunities for people to piggyback off of your codes to gain access to the building. When I challenged the staff member on duty today about the propped-open unguarded gate, he replied that he was monitoring access to that gate and that individuals still needed to punch in codes to access the main building. But monitoring access to that gate is pretty difficult from inside a windowless building or when you’re inside the main building not watching the gate. I watched multiple people pass through the unsecured gate unchallenged, both in and out. I also watched numerous people piggyback off of each others codes to access the building. This facility also will raise your promotional rate an unlimited number of times and by an unlimited amount. They know that once you get your stuff moved in, it will be challenging for you to move it out when they increase your promotional rate over 200%. Lastly, when you want one of those “complimentary” carts to help move your belongings in and out of the unit, be prepared to relinquish your ID. With the carts being locked in the office, you’re only going to get a cart maybe during business hours. After hours? You’re on your own. Also, as a former victim of identity theft, there’s no way I will ever give up my ID to a random person. Do yourself a favor… Run, do not walk, to any other storage unit in the area, including other public storage properties. This is the worst Public Storage property we have ever dealt with. Unhelpful, unlimited rate increases, and an unsecured and what feels like unsafe property for my belongings.

Excellant service

I have paid for my storage facility for several years. I ignored the issues about the homeless person camped near my unit, the overflowing garage and trash issues that have occured intermittently as I was assured they were being addressed. My issue currently is accessibility. If the gates open for customer use and it is self storage then the dollies should be accessible during that time frame, not waiting for the office to open, Particularly annoying if the office person does not open on time!! The rate I am paying has gone up 30% in the last 2 years which in the current economy I slightly understand however increased rates and decreased accessibility and service not a good thing!!

Seems super sketchy. I'm not trusting this place with my things. Half the staff looks like they're on meth or something.

Ricky and Damien were very helpful in closing out my unit account, they were pretty much the only pleasant experience I had here. The main gate has been broken for at least a couple months now, someone plowed into it, and they say it's getting replaced at some point, but for now it's chained up and you have to go through the exit, which is such a security problem. I wanted to feel as my stuff was safe and secure, so many reasons to make me feel differently. Now, for them raising the price quite significantly at the same time as all these issues happening, like a lot! I guess I was one of the lucky ones that didn't have their unit broken into, every time I was there, it was the same story, broken into and then nothing was ever done about it. Like I said in the beginning, Ricky and Damien were by far the best part of my experience with this corporate company, and that's why it got more than one star. Do yourself a favor, find, that's most likely the same price or cheaper, something with more security, which in my opinion, is anything else.

Leaving this review for Ricky who was so helpful in giving me a tour of some storage units! He answered all my questions with enthusiasm for his job and was relatable and honest about the process at Public Storage. Ricky is friendly and provides the kind of service you'd expect any employee to do to make customers comfortable! Public Storage, South Wadsworth location in Lakewood.

Damien really helped us out a lot with all of our storage needs. He went above and beyond!

Damien is the best sales rep with tons of knowledge in his line of work.

Very clean facility and secure. The woman who helped me was very professional and informative would highly recommend. They are friendly and helpful. EDIT — even though this place is awesome and I still rent from here they raise the prices once or twice a year and it’s not a small jump by any means. Make sure to keep track of this, especially if you have Autopay. My price has more than doubled within a year and within three years it’s almost tripled. Even though you look online and see prices for what you initially started with, would not recommend long-term but at the same time it’s one of the better ones I’ve rented from.

TLDR - DON’T DO IT - multiple break ins, property loss and damage, consistent increase to rent, even after break ins. I moved into my 10’x15’ unit October 24, 2022. I placed two of the thick circular sliding locks on my unit, requiring keys to unlock. My unit was broken into September 27, 2023 by someone who had been recently evicted from their unit. A police report was filed and the police informed me the security footage provided by Public Storage was too poor to be able to identify who it was. However Cory, the property manager at the time, informed us they knew who it was. That he had been evicted and broken into multiple units and he had been arrested but nothing was recovered. The locking mechanism was replaced by the facility and I paid for and replaced two new heavy duty locks. My rent was then INCREASED $100. I was living out of the country at the time and was unable to get back to move the remainder of my stuff and hoped it was a one off, unlucky situation. 6 months later, March 15, 2024, my unit was broken into AGAIN and my belongings were pulled out and strewn about the hallway. Andrea called me and stated I needed to come move my items myself to another unit, because our door was too badly damaged to put a lock on it. I explained we were out of the country and asked how it could be possible they didn’t have someone who could come fix the locking mechanism and replace the lock, instead of just leaving our unit and stored items unsecured. She stated she would reach out to the new regional manager Chris to see about having the door repaired. They did repair the door and replace the lock by the 17th, but my unit was left unsecured until that time. My rent was then INCREASED AGAIN another $100. I scheduled a short notice trip to return to the United States and March 29th moved my remaining items out of the storage unit to another less corrupt business. When I arrived with my moving truck and pulled up to the gate there was a message saying the gate was broken but to go ahead and drive in the exit, which was unsecured to allow anyone to enter and exit , whether they have a code or not. I will never ever rent with Public Storage again, or recommend anyone else do so. It was an absolutely awful experience.

Very bad service ! Horrible company, storage units are supposed to be accesible since 6 am and are never available when I try to go take things out of my unit, bathrooms don’t work and there is no Dollie’s, if there is it’s broken, today the door was broken so I tried getting help from an associate and he did not want to help us because “he needs to take his lunch break” and that we have to wait an hour for him until he comes back which I did not do because if my monthly payment is increasing so should the amount of service DO NOT RECOMMEND !

Broken into 2 times in 6 months. The property doesn't seem to care that this is an issue. Especially after raising the rates to almost triple what it was when we moved in.

Why am I paying rent on a unit I can't access? Elevators are both broken and apparently no other way up to my unit, according to the person at the desk. What's the point of paying for this unit if I can't even get to it when I need to?

Clean and secure.

Great customer service very easy to set up and they were very accommodating. Brianna and Alayna provided great customer service and definitely recommend to anyone looking for storage.

I have no idea why this facility has so many stars; this place is a dump. I had a family members belongings stored here whom was out of state so unfortunately it was out of my hands to move however I made that possible last week! If you care about your things AND your own safety, choose elsewhere. I have been coming here since the beginning of COVID and you never know what you’re going to get! There is always signs of either people living in the units, or some other kind of shady/illegal activity; not to mention one of the gates or doors is always broken. Last week, it was a broken door AND a bowl of urine in one of the elevators! Let me tell you, smelled just lovely… DO BETTER.

BEWARE! Do not move here! My unit along with many others was broken into. Apparently this has been going on for months and no notification from the staff that this was happening. The lack of over all communication is horrible. When you call to talk to someone no one calls you back. This is NOT a secure facility! BEWARE!!

DO NOT use this storage location. My storage unit was broken into around September 23 - I filed a police report and I asked if they could provide video surveillance to figure out how this happened - nothing was done. Sedwick, the insurance company that you are not allowed to waive when you rent a unit, denied my claim because my lock was not broken - they did not ask for video to figure out who/how is that the items were taken from the storage unit. Makes more sense to blame the tenant for suspiciously leaving the unit "unlocked", than to proof otherwise. You have to use a security code to access the gate, entry, and elevators, and still NO RESPONSIBILITY whatsoever from this company or their insurance company. Lakewood Police thinks it is an inside job, but nothing is done to try and catch the people doing this. If you have valuables, especially those that are priceless and/or irreplaceable DON'T STORE THEM HERE!!

I really enjoyed talking to Mr.Blackwell I could not afford the rental but he Informed me bout deals and made me feel welcomed. I enjoyed the short time I was with him .

Units broken into…like all the time. No joke. Here’s a photo. Office doesn’t reply back or answer voicemails and doesn’t pick up phone. I’ve called three times left message and no reply. It’s been months. Stuff everywhere a lot. Especially by trash. Lot isn’t gated cause people keep breaking in. It’s continuous.

The manager and assistant gentlemen managers

Hours posted says it’s open, but everything is locked and closed. Guess I’ll go somewhere else

HORRIBLE experience, do not place your belongings here. I waited a while to share however I am seeing others that had a similar experience. My storage unit was broken into in July, filed a police report, never heard anything. I just moved everything out but my storage unit was ransacked. Looks like they may have caught the people because as of July 2023 they didn’t! Plus my rent was going up $44 a month. Glad I left when I did.

Terrible experience here. Unit was broken into. They told me to file a claim. I asked about securing the unit and was told I have to talk to corporate. It’s been four days since we discovered the break in and I’ve yet to receive a resolution. I was told several people were arrested in regards to break ins, but got no answers as far as what’s going to be done with securing the facility further. Called daily and cannot get any questions answered. Don’t move in here. Not a secure facility and no customer service to even get help when a problem arises. Ended up having to move out of my unit. The main office stopped answering my calls. The district manager said they would secure the unit but never did. TERRIBLE customer service in an unsecured property. Please go elsewhere to rent.

Everytime I go to my unit the place is trashed outside and today the security doors were wide open and off track. It use to be nice here but I wouldn't recommend this place to anyone.

Please do your self a favor and go to anywhere else but here I did not put stuff in a unit bit helped unload and man was it a terrible experience the codes weren't working properly and the assistant manager was as rude and unhelpful as it gets we started unloading with no problems untill the assistant manager closed one of the doors on us then when we tried using the code it did not work I told him I was going to keep the door open and he said our client was going to have to pay a fee if that's not entrapment I don't know what is the facility was dirty and customer service was non existent I went to get the restroom key and the assistant manager was rude and had a customer that seemed like she was so upset it frustrated me and to top it all off everything he was throwing a fit about was security issues but my client still had a bicycle stolen from her unit please stay away

Don't do it. They don't even have anyone working here. Homeless and their trash all over. I could post endless photos of damage and trash, but this single one with the sign in the background says it all..... Moving our stuff as I type this!

Robin is a life savor thank you for helping me.

Terrible storage facility my unit was broken into on the 3rd floor of a secured building with cameras. I was told by the “big” boss that they probably don’t have camera footage of anything, Maybe it’s just me but that seems incredibly suspicious. not to mention the insurance they make you purchase will not cover anything that was stolen. Hopefully this review will help others avoid the mistake of choosing this sub par facility

Lovely staff! Very clean, safe and organized location. Judy and Leslie were very helpful with my move in and move out!

Sadly we had to move due to people breaking into our unit but that is not the fault of Public Storage. The five stars is for the staff. They helped me understand everything and when it came to moving out, they were very understanding and kind.

Robin did a great job helping me with a late fee thank you for your great customer servive

Nice clean facility, prices were very reasonable. The manager MaryAnne took time from her lunch to show me around a couple different size storage units I was thinking about. Picked one out and she got me set up and ready to go quickly. Very great experience. Thank you! Update: 3/30/2023 Recently switched units here and Leslie helped me out through the whole process. She help me set up reservations and even gave me a call when the time got near. Thanks Leslie for all the help!

Judy is amazing, hope she gets well soon as she is missed!

Judy is amazing! I called in a panic and she listened to my concerns...and helped me figure out everything! I appreciate you Judy 🥰

Updated Review: Judy at the office is amazing! She is always helpful and sweet, BUT my unit was broken into and a motorcycle and gear stolen, and my rate got increased the following month by $61! I left messages and never got called back and also called their customer service number, which was a joke. Could not gwt anyone live. Finally got a late fee as I was waiting to hear about this rental increase, and now they are saying no rental adjustment and can't waive the late fee. Its their error, yet I have never been late and always pay full ahead of time. Their customer service is horrendous. I finally got a hold of corporate just to get them on text and they are rude and not helpful at all.

Judy is a SUPERSTAR. She made our experience a great one. We had our furniture in storage for 1 year with no issues.

Needed to change units, Judy was a great help!

Just was simply amazing. She was super friendly and greeted me with a wave and the best smile as soon as I walked in the door. It is very refreshing to have an interaction with someone who enjoys her job and treats people with dignity and respect. Thank You Judy.

I have rented storage units for years at almost every storage companies in Denver and my experience with public storage on south Wadsworth was like know other the manager Judy couldn't have made renting any better she personally gave every detail from the unit size prices to the dates of billing there was know fine print surprises she made sure of that I don't have much to say with all the other storage companies and can't give all the reasons to rent at public storage by far in a league of their own thanks to the grate staff and Anthony Muniz district manager thank you

Awesome place & the manager, Judy, is Truly & Absolutely a Top Notch kinda business Lady. My only 3 complaints is that it's too far from Downtown, no cellular reception & no wifi. Other than that; Hey Y'all, You need a good clean place to store Your Stuff, Come on Down!

Judy was great to work with he went through everything very detailed

My partner and I just rented a unit from Judy, the most wonderful person I've had the pleasure of meeting in a long time. I feel incredibly lucky to have had the opportunity to rent from her and look forward to a new friendship with such a great person.

Judy was amazing 🤩 she explained everything perfect 👍 and was on top of everything to make me feel comfortable on getting the best deal on a storage u can get thanks

Judy is always so helpful and she's very kind but she also is very much by the rules which I appreciate because it means my things are protected and taken care of

The manager and people working there a very good, it seems like they allow allot of homeless people to stay in there as well which honestly ain't my business but I have valuables In there so it's concerning, I would never hate on someone's situation, but if they want people to feel more comfortable about storing there stuff there they should at least clean it more or walk through every few hours and spray febreeze so the first thing you're not welcomed by is an over powering smell of B/O and grime, I've been there 6 times in the past few months to store my stuff and it never fails.

Judy is the absolute best. She was incredibly knowledgeable, efficient and kind. She showed me around and taught me how to use the facilities, and even drew me a map with details. I’m so glad I decided to come here and am looking forward to seeing her in the office when I stop in. Thanks again for all your help Judy!

I have never rented a storage unit before and came to Public Storage at 3110 South Wadsworth Blvd. Judy gave me a warm greeting and was efficient in every sense! She gave me a tour, walked me through the policies and details of entering the facility. She made sure that the process was seamless. She is an excellent employee and an asset to Public Storage!

I went in to get a unit today and it was very quick very easy Leslie was terrific help. Some of the reservation didn't go all the way through, but she knew what to do and handled it promptly. Would highly recommend this storage.

Judy and Leslie did an AMAZING time helping me find a unit. Made it super easy and love them!

I so much appreciate all the help I received from Judy. Her customer service is superb. She is respectful yet has made my experience of finding storage enjoyable.

Leslie was so helpful in helping my transfer my units today. We reviewed all options, went and looked at available units, and went over all cost differences. She was so helpful and we had a fun time while doing everything with good conversations and laughs. She’s the best!! 👍🏻👍🏻👍🏻👍🏻

Judy was over the top friendly and helpful!! Great security. Highly recommended!

Our lady who took our order to rent a storage unit from here is the most sweetest and most nicest lady ive met. She was very informative and answered all the questions before they was even asked. So I give this place a 5 stars. And if I can remember the lady's name who helped us was Judy. Thank you so much.

Great experience Judy was very fast but efficient very informative she was professional and friendly at the same time. Was nice enough to give me a storage unit closer to the elevator that had just become available. Rates very affordable.

This is a great location, secure, well lit and clean. Moving your things into a storage unit can be a little stressful, but Judy is super helpful and her down to earth approach puts you at ease right away.

Judy is a wonderful person. Helped above and beyond the call. Just an overall delight to work with.

Judy is fantastic!! She runs this facility and is just wonderful. I can’t praise her enough for making my time here so pleasant and easy. It’s clean and bright. There is amazing security controls that make it great for peace of mind in leaving your belongings here. I can’t highly recommend this Public Storage facility on 3110 S Wadsworth enough! I had my stuff here for 4 years and never had a hassle the whole time. Thanks again Judy, God Bless.

Judy was so helpful! She is amazing and absolutely the greatest customer service! Hands down best service around

Judy is the bomb.

Judy is amazing. Website and phone services are very helpful.

Marnie was super helpful! Definitely best place you can go to for storage! Gotta keep your items safe and secure, and knowing they won't get weather damaged from like other places makes it even better

Judy was wonderfully helpful. Clean areas and great customer service. One of the cleanest storage units I've come across.

Judy is the best! Super friendly and clean.

Great friendly staff

Love this location. Have been here for almost 2 years now. Judy is amazing. She is extremely helpful and goes above and beyond. This place has been the best. Thanks so much!!!

Judy is such a treasure to find in a place like this. She is wonderful and sweet and helped me get my unit all setup quickly and efficiently. Storage facility is nice and well taken care of. Thank you.

Judy was great! Had no issues

The manager working (Judy) was very easy to communicate with and we were able to negotiate a rate based on my needs. I highly recommend this storage facility.

Judy has been so helpful every single time I’ve worked with her. I’ve been here over a year and she never disappoints!

This Public Storage area is convenient, and immaculate all due to the management of Judy- she’s incredibly friendly, helpful, knowledgeable, and efficient Judy went out of her way to assist me in finding alternate space and answered all my questions while doing so. She’s the biggest asset Public has, and I’m going to bake her something!!

We give Judy two thumbs up for her competent, caring attitude and her attention to detail. She explained everything thoroughly. She's a keeper!

Great and fast customer service. Judy made our rental super easy and quick. This location is great!

Just was super helpful in switching me over to another unit at the last minute. Great customer service!

I felt safe and secure moving as a single female, was provided with excellent customer support and communication was open and clear throughout! Judy was an absolute treat to work with, very lucky to have her on your team!!!

Judy (I think that was her name) was so sweet and inviting when I came in to work out my storage rental. She was helpful and just a bright spot in my day!

Judy provides great service. The place is very secure but easy for renters to get in. Would definitely store here again.

The property manager on site at the time, Judy, was extremely helpful and so nice to work with. She walked me through multiple options and gave me a tutorial on how to use everything. She couldn’t have made the rental process any more smooth. Thank you!

Because of a move and the pandemic, I needed to store the contents of my condo for over 2 yrs, and I’m so glad I chose this location of Public Storage. Judy manages it with a welcoming smile and taking care of every detail! The location itself is clean and well-lighted and Judy is always available to help no matter what you need. Having to store one’s belongings for such a long period of time is never fun, but knowing there was such a friendly and responsive manager made a huge difference. She deserves 5 stars for always giving 5 star customer service!

Judy was so helpful and amazing.

Friendly staff. These guys are a great help!

Office was helpful and everything was straightforward. The app is really helpful with accessing the gates and doors.

I’ve had my storage unit now for about 7 months and Judy, the manager, has treated me with the utmost respect and with excellent customer service. She has been working there for years and her professionalism shows. I highly recommend the Lakewood location because of her. Thank you Judy, you rock!

Judy is so helpful with everything! She made sure my phone was setup with access before I even walked out the door! Very friendly as well!

Customer service is very important to me. So I was delighted when Judy kindly helped me get a storage unit quickly. This was not my experience at some local competitors. Judy’s always so positive, courteous, and mindful! The place is always clean. And it’s easy to get in and out. It’s a great location for me.

Judy and Daniel were very wonderful and so kind and thorough. They really helped me out wonders! Thank you

Love this location - especially due to the wonderfully kind and helpful Judy who runs the front office. It’s a joy to stop in the office to say hello. She always makes you feel welcome. And the facility is really well kept too. Way nicer than the L.A. public storage I used to have. Highly recommend!

I live in Arizona but have a storage in Lakewood Co. It's Public Storage and the person that helps me is Judy. I don't know her last name but what a treasure she is. If any thing comes up she is on the phone with me taking care of it. She is what customer service is all about. Thank you Judy. David Richards

Had a really tough move. Judy is a total gem. She was so kind and friendly, and so helpful. Whatever she gets paid, it's not enough. I was actually sad when I moved out of the unit. Thank you, Judy!!!!!

Judy was an amazing manager. Very kind and very professional. I would recommend this storage facility because of the experience provided to myself and my family. Thank you Judy for the wonderful service.

Judy was awesome. Helped me transfer over to a unit in no time. She made it very easy for me.

Moving is always a stressful and often times expensive experience but with Judy's help, move in day was a breeze. This woman deserves a raise! Thanks Judy.

Judy is extremely pleasant and helpful. She explains everything very well. Today was a very busy day, but she was able to help me without appearing to be over whelmed. She is also very knowledgeable about her job!

We went in to get a storage unit and Judy helped us. She was extremely helpful. She gave us all the information we needed along with being very personable.

I have been with Public storage for almost 2 years fell into hard times and this wonderful lady that works there Judy has always helped me so I didn’t lose my stuff… I recommend this facility to everyone…. this place is tops in my book!!

Judy is amazing and very informative 😁

Judy was absolutely amazing with helping me and my husband with getting our storage unit and then transferring to another. She made the situation very easy. Definitely recommend her to speak with for any storage space needs. :)