Thank you Mitzi for your great service . 💕
Mitzi was outstanding! She helped me when I initially inquired and made it super easy for me when we were ready to get our unit set up.
The facility is clean, organized, and well kept! Thank you Team!
Missy is such a very nice Manager, her customer service is 100
Mitzi is the best . I have had the greatest experience renting a unit from Public Storage. I am super glad i picked this facility. Thank you
My first time experience with Mitzi at this location (Crenshaw and Carson) was quite impressive. Due to her willingness to help me by instantly showing me around the reserved unit and checking some other options based on our needs with transparency, along with a step-by-step guidance, I was able to quickly move on toward a rental without wasting my time. It was a very happy and easy, and exciting experience!
Great service from Mitzi. She is very professional and works efficiently.
Mitzi provided excellent service.
Mitzi. She got me the best deal. Again. Came today asking about the unit. She helped me get the best deal again. Great service. Thx
Mitzi and Isabelle are great and makes everything super easy :)
Mitzi and Isabel are the best, very helpful and provide great customer service
Mitzi was very helpful in the office, unit was excellent, facilities were always clean and easily accessible
Thank You Mitzi,your very polite and helpfull.
Received good customer service from Isabel. Made it hassle free when I was ready to vacate my unit. Thank you for your patience with my questions and I’ll recommend this company to others
Great customer service! Highly recommended!
Manager is very professional!
Love this location… Mitzi is great! A repeat customer for over 15 years
Mitzi was among the most amazing people and she explained everything to me so happy
I left a different storage company since Public Storage had a much lower cost for the same 5x10 space. Mitzi signed me up and was very friendly and personable!
The host was very helpful as well as courteous her name is Mitzi
I liked how Isabel walked me through renting a unit and answered my questions intuitively, easy process
Mitzi was fantastic. She was very helpful. Great person!
I love this location it’s so laid back and quiet. I moved from Extra Space storage in Van Nuys to a 10x10 here in Torrance. Cheryl was so patient and helped me find a unit (because I messed up online). She was busy that day and still took her time while assisting me. She definitely has the spirit of great customer service. I enjoy coming here because the people here are great and there is no suspicious activity.
Mitzi is the best she is very helpful
Great customer service,, thank you Mitzi..
Mitzi has provided me with outstanding service, promptness clarity and kindness. I recommend her surely to my family and friends. Thanks.
Mitzi was really great with her assistance for first time customer with this storage facility. Would definitely recommend to others to try it out.
Mitzi was very helpful with getting me set up with storage!
Mitzi was so sweet and very helpful. Made the process super easy. Thanks again!
Easy to access; Mitzi is very helpful
ISABEL IS A ROCKSTAR Woot Woot!!!!!!!!!!
Mitzi is great - a real problem solver. Public Storage should hire more like her!
Mitzi is wonderful and so helpful! She had a packed front office full of customers with questions and she still took the time to be kind and patient while solving my concerns quickly. Mitzi went above and beyond, walking me to my unit and ensuring I knew how to access the building and the gate. Public Storage can be a pain to navigate, but she really made my experience a great one and I'm so glad she's here.
Exceptional customer service representative service by Mitzi at 1724 S Crenshaw Torrance CA 90501. She provided an excellent experience when I needed assistance today. I knew her for a long time and she always cheerful and nice. She is awesome. Happy 18 years work Anniversary Mitzi !!!
Mitzi makes my life easier with her compassion and knowledge of the Public Storage rental system. MITZI ROCKS!!!!!!!
Update: My review still stands.
Mitzi is an asset to Public Storage. Mitzi provides great customer service. She is very detailed in showing available unit locations, based on my request.....including swing door vs roll up door.
The company has installed extra security measures. You have to enter your code to enter gate to parking lot and enter your code again to get in the building (new security).
Me atendió muy bien mitzi hoy ,muy buena actitud de ayuda . Gracias .
Kind, fast & great service
Mitzi was very helpful with funding me the right size storage.
Mitzi was very friendly and expedient in arranging my account and storage.
Mitzi was great and very helpful with the whole process and made the whole renting experience very easy! Thank you Mitzi!
Mitzi helped me with my rate. Long time customer with Public Storage. Thank you!
Mitzi is always helpful and very knowledgeable...it has been 2 years since I last posted and again, Mitzi is great and always very helpful. Great customer service!
Mitzi was outstanding with her hospitality. Just moved from Canada & she was the most help I’ve gotten since the move! Appreciate her going above & beyond for me. Definitely will recommend to my friends when they make their big move!
Mitzi was very professional. She answered all of my questions clearly. She presented various options of spaces to rent that fitted our needs. A plus is that she never made us feel pressured.
Very helpful, very clean facility, Daecey helped me & was very polite, answered all my questions, very happy with service here!
🔰 my representative miss Jazmine and Miss catt and Miss Ana your Torrance property 380 Crenshaw Blvd. and the public Storage team representatives are all to the highest caliber very intelligent found solutions made adjustments very friendly very patient willing to hear you out completely it is truly the best representatives I have had the pleasure of speaking with. there are many agents they are all wonderful. I just need to mention that because it is a great team! But I would like to see miss catt and miss Jazmine and all my representative from my phone conversation and in person to be recognized. I would like somebody to personally thank them for me one more time because I am not in that building or the work place to do it myself. so I ask you please give them many thanks and of course, the managers and supervisors also need to be recognized.thank you for all of your efforts and exceptional service to the highest level.Mr.B Faragallah Loyal customer
Purposely ignore calls!!!!!5 days In a row!! Then wanna charge me $40 more!! For what I'm paying . I'm trying to cancel and they never pick up the phone so here I come in person.
Mitzi was amazing! Early to the appointment and ready to go! She provided a lot of info for me in a timely manner! I was thrilled with my experience
My experience here at public storage in Torrance Sunday afternoon was very fast and easy, Mitzy gave us a remarkable assistance on showing us the right size of storage that we need. Thank you Mitzy
Mitzy was excellent. She maintains the grounds very clean has excellent customer service and took care of my reservation super fast!
Update 5/20
Vacated my unit everything was excellent with the facility. Upon leaving, I didn’t need to do anything extra. My subscription was automatic cancelled without any additional charges. Great service!
Mitzi was so helpful! Thank you for making my moving day so swiftly
Mitzi has always provided outstanding customer service
Mitzy was beyond helpful in securing our unit and very kind to my 4yo daughter who was getting very antsy!
Mitzi helps me a lot with giving me a discounted rate.
Mitzi has been positive and helpful whenever I need things at my storage unit. I have rented at this storage facility for over 10 years happy with the service.
Super service and outstanding instructions from Mitzi
I just want to give Mitzi a 5 star rating. And I hope that public storage really appreciates her years with the company. If it wasn't for her I probably would have closed my storage and went somewhere else. She went way beyond the Call of Duty. She's always so pleasant. Always so friendly. Always has time for you. Will call you back if you leave her a message. I called customer service while I was standing here with Mitzi the lady was least interested in what I was saying, she was just really quiet and letting me and Mitzi do all the talking so again this is. A+ for her and I hope PS valves her lungevity
Thank you Mitzi! I so appreciate your friendliness, assistance and patience. She was helpful in rectifying a billing issue and updating my record. What an easy process! 😍
Loved my experience at this property Jasmine was an absolute sweetheart and walked me through the entired process so thoroughly
Thank you for great service. Thank you Mitzi for helping me with my storage needs. Great property
I appreciate Jennifer. She is very helpful. Great service!
Vanessa provided excellent customer service
When I had questions.
The service here provided by Vanessa was really great! The environment made me know it was a safe place to store my commodities.
Vanessa was awesome, she was very friendly and helpful! I always have a good experience with the staff here!!
Mitzi was so kind and informative!
Shoutout to Vanessa for helping out me and my dad. She was very friendly and helpful. As well as answering our questions and helping us with the process of our payments all the time!
Mitzi was awesome!!! Made things super easy and fun!! Thank you 🤙🏼
After being stressed out all week and finally finding a Public Storage that works for me and my budget with the help and assistance from Mitzi at the front desk.... Thank you for shedding some light and hope for my journey ahead...
Mitzi is the absolute Best Manager ever! The location is convenient, clean and well maintained.
Omg I had a great experience here Katt helped me out so much and took her time explaining everything to me and had a great bubbly energy.
Mitzi was very helpful and provided great customer service
Mitzi & other staff are good & help full 👍
Quick and great service by Mitzi. She also helped me with the app. Very nice and knowledgeable person. Thank you!
Mitzi was a good service person. She's very nice and has a lot of patience. You never find employees like Mitzi. I will rent here again. Thank you, Nina
Great, upbeat service. Clean and organized
Had a great experience with Mitzi
Your store manager Mitzi always gives me a very good service, she is so helpful and very professional. Thanks.
Fast, professional, & friendly service!
I have nothing but great things to say about this Public Storage facility. What is great about this is Mitzi’s commitment to me, and I’m sure to all of her customers. I have been a customer with Mitzi for several years, and I have nothing but a smile from her face and complete joy.
If you’re looking for a top-notch Storage facility, this is the place. Make sure you ask for Mitzy.
Mitzi is very helpful. She makes me feel welcomed. I love the storage place. It's very clean. I appreciate her services.
Mitzi was smiles from my arrival onwards. She was able to inform me of all the prices and discounts I would get on my purchases. Action is only 10 minutes it was enough to convince me that if I ever get a storage in the general area it will be at this address.
Just rented storage with them & they are very friendly and very helpful, the building looked very clean and maintained and I would recommend to anyone, definitely 10/10
Mitzi was awesome and knowledgeable. She provided great customer service and was patient and didn’t rush me through the process. 👍
Mitzi was a great person to work with!
Perfect service and reliable help, big help from Mitzi and wonderful customer service please promote!
Mitzi was amazing! Made the process a breeze!
She is meticulous and very friendly.
Mitzi is the best! She took care of me so kindly and she was so efficient! Really really appreciate
Thank you so much
Great service! Mitzi and Rosa is amazing
Mitzi is so helpful and knowledgeable. This place is great ! Safe clean and friendly
Highly recommend, Vanessa was very helpful in answering questions about my rent increase.
Mitzi provided great services
Mitzi was terrific. Space rental was excellent!
Mitzi was very helpful and straight forward though the renting process. Very friendly and answered all my questions.
Great location in the heart of Torrance,corner of Crenshaw blv, and Carson St.. This place keeps clean, the staff is friendly.. The only thing is that they raised our rent way too fast and too high..so be aware!..this is why I give only 4 stars. After 4 years, it is time to go..
Thank you, Mitzi, for all of your help!!
Mitzi went above and beyond to fix the email mess I made trying to rent a unit. She took her time to walk me through it and get me all set and ready to go with a new unit. Excellent service!
Mitzi, the manager, is a true professional! She knows her business, cares about her customers and is a pleasure to work with. The facility is clean and well lit. I highly recommend this place
What amazing service from Jen and Mitzi!!!
Mitzi and Hitesh are the best!! Thank you!!
Mitzi rocks! Great customer service.
Mitzi is wonderful , amazing customer service. Great representative for you company. She needs a raise.
Cynthia and Vanessa are awesome. Very professional, courteous and their customer service was awesome. They made it so easy to complete the paperwork and it's truly a blessing to be assisted by these wonderful women. Great job.
Chrissy was fantastic, showed me the ins & out very professional & lovely. Thank you signing up just cause of her.
Awesome service ! Mitzi has a great attitude and really goes above and beyond taking care of her customers.
Mitzi was great helping get our account and unit set-up
Chrissy is Amazing very professional 🌻
Chrissy was very polite and professional. Thanks 👍
Mitzi was so helpful today. I was able to cancel one of the two units that I have and she made it so easy. Two thumbs up!
Kudos to Mitzi who welcomed me to this Public Storage facility in Torrance. She was very thorough and gave great guidance to someone who has never used storage space before. We're off to a good start!
Had a great experience renting hear, Mitzi was very helpful. Got me a unit perfect for all my stuff, I would give 10/10 if I could
Mitzy gave great service.
Mitzi was so Great very proffesional!! Set me up very easily and quickly , took me to my lot to show me how the lots available are !! Satisfied thank you Mitzi . Recommend
Mitzi was awesome! Excellent customer service!
Chrissy was by the far the best customer service I’ve experienced. She was polite, professional and very helpful. She answered all my questions and made the experience welcoming and fun. Definitely recommend coming to this location.
Mitzi is great! She helped me out to get my storage from start to finish. Great customer service and she's very knowledgeable on what she does.
Nice lady, Mitzi. Helped me get a storage unit. Thank you
What great service. Thank you Mitzi
Excellent service from Mitzi! Smart and friendly!
From start to finish, Mitzi and team were professional, friendly and helpful! Great service - thank you!
Recently went back to rent a unit after I said I would never go back. Many improvements!! Clean and staff is great!
Had a great experience with Mitzi she was such a good help and really nice
I have been renting here for awhile. The place is always secure, clean, and the staff is great. The staff has always been very helpful and is always on top of things especially Mitzi the manager and Christine. There is plenty of parking for thr biggest moving truck you can bring over, building is air conditioned, and the building is well lit.
Mitzi was very helpful and nice! very nice lady
Chrissy
They give me a nice services thank you
Mitzi and Chrissy is a Great worker. Major shutout to her !!
Major Shoutout to Ms. Chrissy!! Great worker and very beautiful lady.
Mitzi has given me exceptional service and courtesy beyond the normal. I'd give her 6 stars if I could.
Christina is really amazing. The best customer service ever.
I have had a wonderful experience with this Public Storage. Initially I was looking at 2 other storage facilities in Torrance. But one of them gave me questionable price quotes ( within ONE week, they gave me a $50 HIGHER quote for the same unit !!!) I also got a bad vibe from the other facility - it just smelled so bad inside, plus the guy at the front desk was very unfriendly and made me feel rushed. I’m so glad I ended up here at Public Storage. Mitzi has been absolutely wonderful. In the beginning, she took her time explaining everything to me really well, and didn’t make me feel rushed. I was also so shocked she remembered my name when I saw her again a week later!! You can tell that she really cares for her clients and takes pride in her work. This Public Storage is also very clean.
Mitzi and Chrissy were nice and very helpful in my transition to my new storage unit. They both were very knowledgeable in the features and accomodations of the entire facility. I absolutely give them five stars for exceptional customer service.
Chrissy has been fantastic helping me find a storage for my needs. Customer is excellent and will be glad to store here but they don't have a 5x5 so she found me another unit at a different location down the street that has some available... give this girl a raise
Chrissy is awesome. Amazing customer service every time I come! Thank you!
Ms Chrissy was very helpful with getting my account sorted out. Very great customer service!
Mitzi is very helpful. Always easy to get into and out of my unit. Elevator always in good working order. Well lit. Great service.
CHRiSSY ROX! Hella Easy Process
Chrissy was so helpful and always takes great care of us
Mitzi was amazing and super friendly and great customer service
Chrissy is professional very nice and very eager to please her customer. And she’s always willing to make a customer laugh yes yes
Here is my story, through the years I have had storage units and as time has moved me on I stoped using storage units but today I was encounter with the nicest representative from this storage place and she made realize that there is people who care about customer service and safety Christina is very polite positive attitude professional and accommodating explained the process thoroughly lovely person look forward to continuing doing business thank you Christina
Awesome staff!! ESP Chrissy! 💝💝💝
Chrissy is a big help in regards for the late fee. She was able to give me a credit on my unit. I explained to her that I usually pay both unit at the same with my credit and only one unit got paid. And she fixed it and she’s a very nice person to talk too. Thanks to Chrissy!
Mitzi and Chrissy are so friendly and very welcoming. They make you feel like home. Very clean place. Will do business I’m this place again.
Mitzi and Chrissy are always very helpful,friendly, and professional. I have always appreciated them.
Chrissy Have The Most Amazing Customer Service Love Youu ❤️❤️
Wanted to update my review since the property has been renovated. Property looks great, new paint and remodeled office. And as always, Mitzi gives great customer service...just came in for more boxes! Thank you! 😊
Mitzi continues to provide great service thank you! and boxes are back and great quality !
Chrissy and Missy are the absolute best. She has the best customer service and thought out of the box! I have been with these guys for a long time and they truly care and helped me through the covid tough times. I highly recommend this place. They always keep it clean and well lit. I feel safe in there and would not go anywhere else.
Chrissy had amazing customer service. She answered all questions with clarity!
My experience with this facility especially dealing with the customer service relationship employee by name a Christie has been most helpful and beneficial to my needs thank you.
Krissy was very helpful. Gave info my own location hasn't given. Appreciate Krissy's help💯💯💯
Chrisi needs a raise she has helped me on many accounts and she is a really. He personality is warming and inviting and I will be coming back to do more business with your establishment
My husband and I came in there looking for a unit, after a stressful move. I was so pleased with Chrissy’s customer service. She made everything so much easier. She was extremely thorough explained all fees and showed us the sizes of the units we were interested in. I would definitely recommend going to see her if you want excellent customer service. I’m so pleased with how well she handled all of our questions and concerns.
Icake in with a friend the other day. Chrissy's customer is excellent. She's funny. she Had me laughing right away. If I ever need to rent a space. I will definitely come to this location to seal the deal with Chrissy. AMAZING CUSTOMER SERVICE
Amazing customer service!!! Chrissy went above and beyond to help me. I called to see the rates of storage units because I was moving.
This is our first time using public storage. Chrisi was helping us today. quick service. definitely recommend this place!!
Mitzi is an awesome patriot👍🏻
Chrissy is very helpful, and nice....best in town!
Mitzi gave us great service! Was very kind and made it very easy to make a payment. Will definitely keep coming back :)
Fantastic help and very on top of everything that is needed to help anyone on there move in questions. Also very friendly and positive.