I had a great and helpful experience with Christina at the Public Storage Space on Alton & Jamboree location, she is a great person to talk to and helped myself with switching storage spaces, even found a cart for me, thank you so much for everything
I had a fantastic experience with Christina at Public Storage! She was incredibly helpful, professional, and went above and beyond to ensure I had everything I needed. Christina made the entire process seamless and stress-free. Thank you so much for all your help!
I have had storage here for a long time. Probably could have bought and paid another mortgage. Christina on Jamboree has been very helpful, super professional and pleasant to deal with. Thank you for your help and doing a great job for your company.
I had a great experience with public storage in Irvine area. Christina showed me the storage space, she was really sweet and knowledgeable. I would recommend this place to my friends.
No traffic signs of anykind inside the public storage grounds, no speed limit sign, stop sign, exit sign etc. no lane was drawn. When there’s an incident, manager Christina does not assess the situation clearly and make accusations based on her assumption, and she did not inform on which way to exit, where to park to load and unload, and the attitude was exceptionally rude. She also threatens customer to move out if you are upset about her, so she can be rude others cannot? Not a safe place to visit.
Couldn’t recommend this place enough. Christina was amazing and made our move seamless! Super responsive and helpful!
Christina was so great and helpful! A please doing business :)
I was completely impressed with Christina's professionalism and customer service.
She is not only friendly but also highly skilled.
While the price gouging practices of this corporation are atrocious, Christina at the front desk is incredibly kind, helpful, and quick to help us. Facility is clean nice and secure.
I had an excellent experience with Christina who was able to accommodate a last minute change with my move and secure a second storage unit. She was very helpful, kind, and willing to go the extra mile to ensure a smooth transition.
Christina was amazingly helpful and professional. She helped me figure put some issues with my account. 10 out of 10 would recommend!
Christina was so helpful and I so appreciated it.
Luke gave excellent service! I went in and he showed me the rental unit and helped signed up!
Christina was great! I was in line as I witnessed her exceptional customer service support for the customer in front of me and when it came to helping me out she didn’t disappoint. Originally my wife did not add me as an authorized member so Christina was on it. She had my wife on the phone in minutes and helped through the process of getting the app and getting signed in. She was very efficient!
Christina is on top of keeping this Public Storage running fantastic! The place is clean, even the bathroom is super clean!
I am pleased!
Super easy to apply and move in and Christina helped vacate when we needed to move out. She took care of the move out process for us which was super convenient and helpful
Very Detailed and Helpful! They made this process quick and efficient!
Staff is very nice and helpful. I recommend this place.
Absolutely fantastic experience with Christina at Public Storage! She made our transfer process seamless, as she went above and beyond to assist us with every detail. We felt valued and supported throughout. Highly recommend her and this facility for anyone in need of storage solutions!
Christina in the office is extremely helpful and professional. This facility is the cleanest storage facility I've ever rented from. I highly recommend this location.
We had a walk-in visit want to check out the storage options and see the size for the actual unit first. Christina is patient and friendly, gave us detailed introduction which is very helpful.
Christina has the best team around OC. She is doing a great job. Her buddies Elijah and Kaitlyn were great as well. Thank you so much!
The general manager has a really bad attitude
Locked restrooms
Incorrect gate codes; newcomers gate codes don't work properly and have to call to get a new code
I didn't know there was a light in unit the last week to work past 6pm
Cancellation policy is horrendous
Google needs to allow you to give zero stars.
Easy parking we clean storage area
Christina is friendly, outstanding and does a great job.
I walked in for a quick look to see if there is a particular size of the storage I was looking for. The staff Christina she welcomed me with a big smile. Super friendly. I was only going to check out the space and the availability that day without thinking to make any decision. Not only she showed me what I was looking for, she also offered to show me to different size options just to compare. She was very professional, patient and very very helpful. I got sold on her service and decided to just book the space on the spot. Thank you Christina, it's not easy to find good customer service these days, or find people who truly care. :-)
Christina is very helpful, great experience!
Out of all the storage company's Christina is the most reliable, dependable and she really cares about that place.. She takes pride in her work and it shows... She is also very helpful.. Thank you for getting me this app and taking care of all the customers ..
I had an issue with my storage unit, and Christina was incredibly helpful throughout the entire process. She was professional, patient, and went above and beyond to ensure my problem was resolved quickly and efficiently. Her excellent customer service made the whole experience stress-free, and I’m truly grateful for her assistance. Thank you, Christina, for your dedication and support
Christina is awesome! Extremely helpful and courteous.
Christina is the absolute best!! She is so helpful and informative and walked me through the entire process of renting a unit. I really appreciate all of her help!!
Christina was honest helpful and very informative. She walked us through some many unit because I couldn’t decide what one who fit my needs more. Christina was super patient and willing to go the extra mile to earn our business. Keep being you girl.
**GOOGLE MAPS SAYS THEY ARE OPEN 6am-9pm, BUT THAT IS ONLY FOR UNIT ACCESS! FRONT DESK HOURS ARE 9:30-5**
Didn't rent a unit, just bought some boxes, but Christina was extremely helpful and friendly. Overall a great experience if you go when they are actually open.
Christina was an absolute life saver today!
I needed a storage unit immediately and she could not have been more sweet, patient, and helpful!
I had a fantastic experience with Christina at Public Storage! She was incredibly helpful, professional, and went above and beyond to ensure I had everything I needed. Christina made the entire process seamless and stress-free. Her customer service skills are top-notch, and she genuinely cares about her customers. If you’re looking for exceptional service, Christina is the one to see. Thank you so much for all your help!
Christina is amazing super helpful thank you so much went above and beyond for us !
I've been so stressed with moving and I came to this location because the reviews are amazing.
I didn't rent a unit but I did meet this young lady named Christina. Her attitude and her upbeat personality is top notch. I will be back to rent Christina. Her facility is clean, well maintained and she runs it like she owns it... Keep smiling young lady.
Just spoke with Christina regarding my storage unit. She was extremely helpful and kind. She helped me figure out the best unit for my needs. The world needs more people like her.
Came from extra space and thank god i did. I met christina who talked me into a great unit at Public Storage. She got me in every way.. thanks
Christina is wonderful. Helpful
Excellent customer service! Christina always goes out of her way to make sure our needs are met. She's very friendly and makes sure to answer questions very thoroughly. Very much appreciated!
Christina was phenomenal . She solved an issue I’ve had in managing multiple accounts in seconds . NO ONE, at Public Storage had been able to help me , before her , and she did it with a smile. She also helped me get my rent lowered. Public Storage needs more employees like her . Her work is deeply appreciated .
For the 1,597th time. As always Christina saved the day!! I couldn’t ask for a better place to continue storing and it’s all thanks to her, her help, and hospitality!! I’m here often for work and as usual she makes the process simple!! Thanks again Christina and public storage!!!
Cristina is amazing! She helps a lot!
Christina is a model example of what public storage should look for in customer service. She took accountability for my problem and helped me when I really needed it.
Christina is amazing!! She’s so friendly and nice. I got a great unit. Thank you
Christina was super helpful in getting a new unit set up for me and helping me navigate closing a handed down unit. Great friendly service!
Christina was an awesome help. Facilities are clean, well maintained, and easily accessible.
Christina is super nice and she helped all my process perfectly!
Cristina from Irvine is amazing. She is quick on her feet. Explains everything in by detail so its easy to understand. Highly recommend. 10/10.
Christina is THE BEST! Awesome customer service. 100% professional. She went above and beyond to help me out. Great experience!!
Highly recommend Jose! He helped me so much when I had issues with my account and getting into my storage unit properly. He helped me all throughout the process patiently, and I appreciated it so much :)
Sergio very helpful friendly guy made the move-in seamless.... Otherwise stellar for my needs
Sergio made it painless!! Thank you Sergio so much. I'll be back!
⭐️ they have really friendly workers there, super nice and energetic.
🌟 great place to rent a storage room alot of choice.
⭐️ super helpful employeeeee
⭐️ very convinience place to stroe you stuff
⭐️ 😃😃😃😃😃😀😀
Christina and Kaitlyn are very helpful and kind. I really appreciate their service and being so easy to work with. I'm happy to be storing my things at this property.
The oat wonderful awesome customer service you can get. They are so great!!!!
Fast and smooth check-in process. Asset manager Christine is highly professional and helpful.
Super professional staff Christina!
Christina was excellent! She knows how to take care of her clients!
Christina was efficient and awesome. Thanks for all of your help.
I came in to the Irvine office that Christina manages with questions regarding my account. Christina answered all of my questions and was very knowledgeable while providing 5 star customer service. Thank you for all your help Christina and thumbs up to you and your staff!!
Christina is amazing, she help me set up everything in few minutes. Thank you so much!
Christina was such a help and pleasure to work with!!
Christina went above and beyond to assist me with my unit and the issues I had. Polite, knowledgeable and stayed until it was completed. Thank you!
Christina is absolutely amazing . Willing to go above and beyond. Thanks doll
Christina and Christian are really great. Office is always open when she is her and she is just a great person.
Christina is the best! Super helpful and really nice. Couldn’t have asked for better service when getting my storage unit transferred!
Christina was wonderfully helpful. She made the renting process very seamless, and she was incredibly professional.
Christina makes this location far better than any other public storages around.
Very knowledgeable, friendly and professional.
This location is by far the most well maintained storage I've ever had.
Christina was nice got me a nice unit
Christina provides wonderful service.
Christina was super. She helped out in every way possible and made it a very pleasant to rent a storage unit there.
Went to Public storage and was greeted with a very kind and knowledgeable man named Sergio I would highly recommend you to storage here it’s very clean and convenient if you do ask for Sergio he is the best
I have had the worst experience so far at this location, and I've been with Public Storage for years (new to this location).
I paid $1000 to move my stuff in to this location, only to find that the door was broken in two places on my move-in day. No one ever checked it before move in. A neighbor said the person there before me also reported this door broken and they never fixed it. They promised they would fix the door within 5 days and would call me with updates.
No one ever called. No one is returning my calls.
I called again today and the person on the phone Casi said he doesn't normally work there, can't look anything up, has no notes in the system for my account, and can't do anything. I asked about the work order. He said he doesn't know how to look them up. I told him I gave them a copy of my key to fix things and he said he doesn't know where it is.
I asked for his boss's name and he said Dawn is the district manager but doesn't know her name or her email.
What exactly is going on at Public Storage in Irvine?
Now it's raining and I'm worried that they have lost my key, can't help me, and never put a ticket in in the first place despite what I was promised. This is very stressful and I would be happy if they can make it right. But it's all been bad so far...
Dawn, please call us!
Christina was super nice and got me a great unit for only a dollar. Good looking out
Exceptional Service at Public Storage
My experience at Public Storage exceeded expectations, thanks to Christina's outstanding assistance. She provided knowledgeable guidance, ensuring my storage needs were met seamlessly. Christina's professionalism, care, and willingness to go the extra mile set her apart. Public Storage's reliable and secure facilities gave me peace of mind. I highly recommend their services, grateful for Christina's exceptional service.
I was in a bind and needed a board cart. Christina was super helpful and provided one for me ! Thank you Christina! Above and beyond customer service! The world needs more people like you!
Great storage facility. From my first contact Christina has been AMAZING!!! She's so helpful and goes above and beyond to be sure everything is working out. Thank you, Christina!!!
Update. We are so glad we store here. If it wasn’t for Christina we would have left. Christina the property manager is AMAZING!!! I’ve had to switch units to upgrade sizes 3 times now and she’s been more than happy to help me find the best and cheapest option for my personal needs. I’ve noticed (because I’m at this location almost daily for work) that not only is she kind and courteous to everyone here she remembers me by name and goes out of her way to say hello everytime I see her!! To me this means everything. I provide local moving services in the OC area so Ive been to hundreds of local storages and without a doubt this is the best location I’ve been to!!! If I could I would give Christina and her crew 10 stars!!!! Great job.
Absolutely worst customer service ever! I’ve been at this location for a little over three years and am moving my things today. During the process I’ve sorted boxes into piles outside of my unit to donate and keep. I left to go drop off donations and came right back to load some more. Upon my return I was approached by one of the rudest workers I’ve dealt with in a very long time. Telling me that I’m a liability by putting my things into the hallway and that every time I come and go I have to put everything back in my unit even if I’m gone for a few minutes. I asked for an exception as I will be doing this a few more times, I’m pregnant and moving boxes back and forth is not easy, and all of my things would be gone within the hour. She proceeds to give me an attitude and was not willing to work with me in any way whatsoever. I was so baffled by her unwillingness to work with me and her awful attitude I didn’t get a chance to catch her name, I’ll update the post if I’m able to get it. I am thankful I will be leaving this location.
Five stars for Christina. Her enthusiasm and professionalism made the entire process smooth and enjoyable. Highly recommend!
Christina has amazing customer service skills and very pleasant to work with
The service here absolutely goes above and beyond! Christina has been so helpful and personable! She has made everything a breeze at every turn! I highly recommend!
Christina is great to the point and helpful
Kristina was very helpful and courteous!
Christina was so helpful and kind while we were dropping our stuff off and went out of her way to help us! Thank you so much!!
Christina was amazing. She is always happy go lucky. Upbeat chick who does an amazing job
Christina was awesome in finding me the right space ! She runs this place like she owns it ! lol great personality ! Sweeet !
Christina is amazing! She is so helpful and very patient. If you’re in need of a storage unit come here, it’s a great place☺️
Christina was a great help and she is performing an outstanding job
I had a great experience with staff, specifically Christina, who was a nice lady with a very good attitude, and she helped me to get a great deal .
Thank you so much, Christina 😊
The employees here are so helpful and patient! Christina went above and beyond to help us get a good deal when we needed to move from one unit to another. Excellent customer service. Highly recommend!
I love this storage . I have been renting a unit for the past 4 years. It’s really nice and clean and it’s climate controlled.
Christina is super nice and professional. I wanted to move to a different unit and she helped me locate one that was very nice and clean. I highly recommend this place.
This story facility is probably one of my favorite stories facilities in Irvine. The staff is very accommodating and my favorite feature of this place is the keyless entry for the gate and all the doors to the facility. Instead of having to punch in your code you use your phone to open the gate and all the doors to the facility. Definitely recommend this place they also have good specials a different times of the year
we dropped a uhaul truck key down the drain when we just got there. thankfully christina helped us out by fishing it out using a string and a hanger. she’s amazing!
Christina was amazing, we dropped our uhaul key down the drain and she really went above and beyond and fished it out for us!!! Literally a lifesaver, thank you so so much!
Location Jamboree spoke with Christina she was friendly, accommodating and very helpful!!! Awesome customer service !!!! She’s a keeper!!!!!
Christina the property manager here is an actual Saint - SO helpful throughout my entire experience. Really goes the extra mile to ensure customers needs are exceeded!
Christina was very friendly and helpful!
Christina is amazing! The best management I have ever come across. Friendly, accommodating, excellent service! 10/10
I just want to say that I've been in the customer service industry for the last 25 years and know great employees when I meet one and I want to give high praise to Christina at the Public Storage in Irvine. She always greets me with a smile and offers great assistance and knowledge of the storage Industry...She is a credit to your company!!!
Very very terrible attitude.
Insult the consumer
Christina the manager is by far the best employee this location has ever had. She's very knowledgeable about operations, policies and procedures. Was so kind and courteous, thank you for everything you do to make public storage a better company.
Christina helped me Pay my bill and download the ps App.
Christina is the best. Always looking out for us customers
Christina was very kind and welcoming. Thank you Christina
Can in to close out my unit and i met christina and Sergio and they helped me. I will definitely come back. Good looking out Christina
Came in to pay my bill and Christina help with lowering my rent.. thanks
Christina is very patient with us seniors. She is calm, kind and caring. Thank you Christina
Loved Christina's customer service! She was very kind and friendly and made the process very easy. Definitely recommend this place, especially if you need a quick storage situation!
Excellent customer service from Christina! She is knowledgeable, courteous and friendly. Don’t think we would’ve rented a unit without her assistance.
I came in last minutes to get a storage and I meet Christina who showed me a couple of spaces and I got ones.. Christina is very knowledgeable and I recommend this location..
Amazing service. I would have never gotten a unit, without Christina amazing help and expert knowledge on how to maintain a unit.
Christina was great to work with. Very quick and efficient in setting up my new storage unit. Thank you Christina for all of the assistance!
Service was great Ana always moving and has great customer service appreciated!
Christina did an excellent job helping me resolve a minor issue to my benefit. She was very personable and it was very evident that she takes pride in her work and cares about her customers. This was very evident when walking together to see the storage unit as she bent over several times to pick up trash and a screw that could have punctured someone’s tire. She is a keeper!!!
Labor day sales are on point my unknown sister works there and talks fast but is very helpful keep up the good work Christina Ellis.
Christina was awesome! Please give her a raise for me.
I had a very pleasant experience going to my unit for the first time with help from Christina. She showed us the unit and explained everything with enthusiasm and professionalism. I booked my unit online without talking to anyone. So having such personal introduction was really awesome. And btw, the place is secure and very clean!
Christina is amazing and thank you so much helpful
I highly recommend this ‘Jamboree Public Storage’ if you are an Irvine executive or UCI Student. Christina is the Manger and she’s amazing. Suggest you speak with Christina and let her give you the orientation. Super professional, so clean and immaculate temperature controlled clean/safe lockers.
Thanks again Christina!
Now they have illegally evicted me and locked me out of my unit without any notice because of this review. Now I’m getting an attorney thank you, me and my dog could use the money for our new home. I believe you were supposed to give me prior notice. Thank you thank thank you ☺️
Public Awareness complaint filed with the BBB and Federal Trade Commission
I rented a space paid the amount of 233. I then decided to down size to a smaller unit. Then I changed my mind after being told I would be charged for both units. Then I went to the storage space on Jamboree only to be told I have an outstanding account at the Red Hill location. So they took my money paid for a unit I didn’t purchase and when they refunded me my money they only sent me a check in the amount of 221.25.
The space on Jamboree told me the unit I signed up for didn’t have climate control, Which was the furthest thing from the truth. I purchased a unit same building that had climate control and the AC was working perfectly. However they charge me an additional fee for a climate control unit that I already paid for.
If you come here, ask for Christina. She was so helpful and considerate of my needs and an absolute joy to talk to and work with. This is my first time getting a storage unit and she made it absolutely pain free. Thank you so much Christina!
The best customer service around, period!! Christina is a 10!!
David was so helpful and very courteous
Great facility and Christine the manager is always there to help with anything you will need . Highly recommend!
Christina is a very nice staff working here, helped me with a great price storage unit. Highly recommend.
Christina was AMAZING ! Easy sign-up in and out…. Great personality ! Extremely professional and very easy to work with…..
Amy was great. Was in and out quick and she was super knowledgeable and made it a very smooth experience.
Christina n Mariah provided the best service of all time,incredibly patient to helping me get through the whole process,loved their smile,they literally made my day!
Christina is super sweet, helpful, and knowledgeable about the facility. Helped me tremendously with renting a storage space 🥰 fast service too
Christina was very helpful!
Cool experience🫡 Excellent service and kind people 🥰
I found Christina's services to be professional and hospitable!
Great service for UCI students! Have used it 2 summers in a row now! Christina has been helpful both times!
Amy(Public Storage Employee) Just recently helped me buy a unit at this location on 06/12 and I had a great experience. For a first time or reoccurring buyer I’d advise coming, the process was very quick and simple. I also recommend younger people looking for some storage rather in college or anything to come to this location they have small 5x5 or 5x10 units perfect enough for your space. Overall a 5/5 star experience no complaints what so ever they even have an app that allows easy access. Thanks for your help Amy and I’m glad to say I’m a Public Storage Customer!
Christina was amazing she is extremely professional, knowledgeable and helpful. The facility was so clean and well maintained . We will definitely recommend this location
Christina helped me this am without an appointment. Got me a great space. Thank so much
Mariah did amazing as I was her first rental. Cheistina was also here to assist. Thank you both for helping me today!
Christina did help a lot and find me the best fit place :)
Amy was great. But Christina is better!!!
Thank you for Christina’s excellent service and I got a really good experience
Christina was an amazing help and made my renting way easier
Thank you Christina for helping me today. So nice
Christina was amazing !!!! She reached out to me within 30 minutes after I reserved a unit to follow up and see if I had any questions. 10/10 on customer service and just an overall delight to work with. if you're thinking about getting a unit here get it !!
The most helpful and kind staff. This is my first time reserving a storage unit and they made the process so easy and answered all of my questions. Christina fantastic and went above and beyond.
Christina is really helpful with our experience for moving stuff🥺so friendly and she likes my dog🥺we finished the process quick and easily.
Best experience I've had working with a storage facility. The grounds are spotless and well cared for. Christina, the property manager, is phenomenal. She anticipated what I would need before I even knew I would need anything. Very helpfully helped me to find my new unit and stayed while I learned how to use the lock, as it was a kind I hadn't used before. She even added a little more grease to the latch on my unit to ensure it worked smoothly. Can't recommend this business and location enough!
Christina is AMAZING! So helpful, professional and personalized service! Highly recommend!!
Christina was so helpful and really nice! She went out of her way for me! So happy for all the help she gave me! :))
Amy was wonderful! Highly recommend.
Christina is great. She helped me with my app and is trying to help with my rent increase. Thank you for all
Christina was so amazing. She went above and beyond to help me out and is absolutely a pleasure!!!! Go check her out when you have storage needs.
Christina was absolutely great
CHRISTINA is D BEST!!
She’s easy to deal with, helpful, communicative..thaaaank u!
One of the workers was harassing a person who was listed as an emergency contact all because he couldn't find my exact unit. She called me, yelling at me as if I could solve the issue.
Instead of being a helpful worker and guiding him to the correct unit, she disabled my entry code and kicked out my emergency contact out of the property, and threatened to call the police.
Honestly, I wouldn't recommend it unless you absolutely can't find another spot. I'm so happy to have moved my stuff elsewhere.
Was looking for storage units with tall ceilings and couldn’t ask for better help and assistance. Thank you Christina
This is my first time renting a storage unit, and I didn’t know what to expect, but I couldn’t be happier! Christina is absolutely amazing, and not only did she help me find the best deal, but she’s been extremely friendly and helpful. You can tell she really cares about the security and maintenance here, and it makes me feel like I’ve got one less thing to worry about. Thank you!
Without a doubt the best customer service I’ve ever experienced with Public Storage. Christina(Kristina) handled my questions so quickly and accurately. She was very knowledgeable about the property and services they offered. I have been a PS client for almost 15 years and this was the first time I was inclined to leave a review. Keep up the great work! Would highly recommend.
Christina provided great service and helped me out step by step.
Christina was amazing with the excellent customer service! If i could leave 10 stars I definitely would :)
Easy process for renting this space.
Christina and Amy were very hospitable and personable. I would recommend this facility to anyone
Christina was so helpful and professional. She took time to show me spaces and how to use the app for access and made great suggestions. Thank you
Christina is amazing and super helpful!! I highly recommend checking this property first for availability. =)
Christina was so helpful. Her facility is spotless and safety is a top concern. I would definitely recommend renting from her.
Christina was very friendly and accommodating with finding a unit for my needs!
The front desk lady Christina and her Service at this location have been very helpful and will recommend to rent at this location .
Christina, property manager, was very helpful. She showed me two different storage rooms and explained pros and cons on both.
I really appreciate for all of her support.
She is professional.
Christina is very helpful. She is on top of her game when it come to atorage.. good looking out
Christina was amazing. She walked me through 3 different spaces and was very welcoming. Thank you.
I have been storing with this location for a while now and i'm never let down. Christina is the hardest working Chick around. She has a great clean location and it's always clean. If I could I would give her a million stars for her great attitude. She is the best manager this location has ever had.
Christina, has been a god send. So very helpful and so kind and willing to help in what she can do. I am so grateful that she was here for me to help.
Christina was Amazing and Very helpful with my unit.I would Definitely recommend this Public Storage. Thank You Christina.
Amy was amazing she helped with my issues even though my unit is not at this property.
Wonderful service from Christina
NEW MANAGER CHRISTINA WAS VERY HELPFUL Noah is also very nice. Christina tried to help with my cost. Thank you so much.
Christina has been super amazing!! She has got me into a great unit. The property is clean and well managed. Great work! Would definitely recommend this specific public storage to all my friends and family!
Horrible, Horrible, Horrible!
Can't find a worst company to rent with.
I would gladly rent someplace else for better care, services, and rates, but they have monopolized the surrounding area that I live in.
They are incredibly predatory and do not give a single care for you or your belongings.
If you can find another place to rent from, please do. They will increase your rent by 30% every 4 months until they bleed you dry.
What they are doing is inhumane and sick!
Christina was amazing with helping me and my friend out with our storage unit. Thank so much!
Christina was very helpful and efficient with setting my team up with two units. Great customer service.
Had good service experience with Christina.
Awesome experience, Christina was super helpful and made sure I created a user profile so that I won't need to go in store to make any changes
Christina and Amy are amazing
I was looking for a storage location that was clean, safe and at which my mother would be comfortable. I found it here. I worked with the site manager Christina and with Amy. Both are friendly, helpful and very accommodating. Highly recommended. Really.
Hi! I just got the lost amazing storage unit today and Christina was the bomb. She provided me with fast, great service with coffee and a smile! She was super helpful, sweet & kind. I will come here only from now on! ❤️🥰
If I can give 10 stars I would. I have 8 storage units here. I can not rave how clean, professional, and the amazing customer service I have received from this facility and their staff. The manager Christina is over the top amazing. She goes above and beyond to make sure her tenants are happy. Christine has notified me on a couple of occasion when my staff had forgot to lock up the storage. She always goes out of her way to say Hi and make you feel welcome. Amy, always follows through when I need help. Kudos to the staff for providing excellent professional customer service across the board.
Very clean space with reasonable price. Friendly and professional staff. I waited for like 10 minutes though when I first got there since nobody was at the front desk and the door was locked. I called but Amy came back soon after. She helped me check in and my code wasn't working to open the gate so she called the manager for help. She showed me the direction to my unit and told me which door would be closest to get to it, as well as told me which other door would be easier for the truck to unload my stuff - I was thankful she took this extra step to make things a little easier for us! I went back on a different date, forgetting how to get back to the unit. Christina was super nice and friendly and showed me how to unlock the doors again. While moving my items, door 3 didn't stay open properly and closed so she helped me to unlock again. Super great customer service! Highly recommend this location
Christina is awesome she help Quik thats it !! Excellent.
Came in to make payment and Christina is awesome with service
Christina was great fantastic and very helpful!! 👍🏽
Amy did an amazing job with renting us a unit
So I have to say that Christina's customer service is top notch.. She is always working and anytime I need anything she is always willing to help. I see her always talking to her customers too.. She is super cooool
Christina does such a great job with her customers needs. She definitely goes above and beyond. She is the best
Christina and Amy are a great team. Thank you for helping us today.
Christina is wonderful but has the patience of a saint. She is extremely helpful and always has a great smile on her face. She has been so helpful to us doing our move. If you need a place to store your stuff this Public storage is the place to go.
Christina is amazing. Her place is clean and super nice. She does what she can for her customers
Christina was quick to help us. Thank you
Christina was very helpful. Excellent service
Awesome service from Christina and Ana!!!!
This is the most convenient public storage, its very clean and the staff are very friendly and welcoming. Christina she helped me through every step to get the right storage and walked me around the property to show us different kinds of storages that they have.
Thank you Christina.
I love her new beautiful haircut. She is a great person who knows storage. She helped me get into a space 6 months ago. She helped me today with a rent increase. Thank you Christina for loving your job the way you do
christina so friendly and nice. she has great customer service and is great
Christine is an absolute Angel! My mom had a stroke and so I had to take over her storage and Christine was there for me through it all. She was informative and gave me great advice on how to manage and keep up her storage with no pain or issues. Thank you so so much!
Christina’s customer service is very kind, helpful and understanding. She knows how to listen and help find solutions to my circumstances. Thank you
Outstanding customer service! Christina at the front does an amazing job walking you through the process of getting your storage while making you know you are a valued customer! Easy access and simple setup made moving into my unit a breeze. Would definitely recommend!!
Started using a storage facility about 6 months back.
Super clean facility and friendly host (Christina). She may be the only reason we end up staying longer than we were planning to.
Thank you for helping me move in Christina!!
Lots of improvements at this location, for sure. Christina is very helpful, seems to know how everything operates and is generous with ideas and solutions. We were thinking of switching to a different facility but with Christina here now, we are staying.
Christina was very helpful took time explain contract and show the unit . Property is very clean
Christina made this an amazing experience. Handled our storage unit needs professionally and with a smile. Highly recommended and kudos to Christina for being a great ambassador for this business!
Christina does a great job. She helped me fix my payment and got me to download the app to open her gate. Very clean facility
Christina did an amazing job helping me out today. She gave me all the steps so solve the issue I was having with my lock and we got it resolved that very day. The service was amazing!
Thank you!
Had the best experience with Christina and her staff!! I was very stressed and she eased me into the unit perfectly! Highly recommend!! Thumbs up. :)
Best storage place in the oc, always super clean. Restroom are always open n super clean . Christina is also very friendly n helpful.
I have been a customer at this facility for a really long time. Recently I had to move units and Christina who is the on-site manager was super helpful. She went above and beyond the call of duty to help me out. Thank you Christina!
Christina from Jamboree was kind enough to drive over to the property I’m stored at on Cowin. I had an issue with my lock and needed immediate assistance being that’s my only day off. She took time out of her property to assist me in mine where they are hardly ever in office nor do they return your vmail in a timely fashion- the Cowin property needs to pull it together. She helped me out immensely and I’m considering switching properties to hers! She saved the day! Thank you Christina!
Best public storage I have ever seen.
Christina is awesome. She is so helpful and customer oriented.
Christina is always so helpful. She’s a great asset.
I want to give A special thank you to Christine who was so helpful to me and so kind and courteous, at the public storage on Barranca in Irvine Today!
Thank you so much Christine!
Gloria Bishop
Christina, has been a great help everytime, I speak with her. Very good, Customer Service.
Christina was extremely professional and helpful in selecting the unit that was best for my storage needs. She was very easy to work with and helped me set up the unit in under 15 minutes. I would recommend working with her and using her storage yard.
Christina was very helpful and got me into a unit.
Christina is the best and got me a great deal on a unit
Christina was very nice and was able to get me into a new place at another location. 😊
Ana was so helpful, friendly and sweet!
Hands down, best customer service ever! Christina is amazing. She’s always there to help and go the extra distance. She alleviated a lot of stress during a very difficult move. The property is very well kept and I always felt safe going there. Highly recommend!!!
Christina was very helpful and got me into a smaller unit at Redhill because it was more in my price range for what I needed to store. She went above and beyond. Thank you Christina
Christina has taken over the facility and has been amazing ever since!
Christina is very helpful. She helped me a lot. She is very great at her job. I recommend her to anyone who needs a unit
Great service from Christina. Helped me with renting a space. Very knowledgeable and kind.
The manager Christina was ultra professional and very helpful! I would highly recommend this location because of her management of the facility. It is very clear she is committed to providing great customer service for her customers.
Christina made me feel like I was doing business with my sister! She is super friendly and down to earth ! She is a plus to public storage company ! I would return and or recommend any one to come to this clean warm loving property!
God bless you for hiring great customer service personnel like Christina !
L
Christina was amazing. I couldn’t have gotten through this without her. Customer service was amazing. She an asset to your company.
Christine gives me a perfect tour and best serivce
Christina was so amazing. She seen us struggling with the door and she helped us and then she updated our code cards and then downloaded the app on both of our phones and got it all taken care of for us.
I came in to rent a unit and Christina was just so amazing. She even carried my dog for me. She is the sweetest person. I rent a unit and it was clean and just what I needed. She sold me a lock and showed me how clean and secure her property is. She even gave me a bottle of water. She is a huge asset to this company and I pray that corporate see her for all that she does.
Christina is an amazing person, she’s professional and so nice and courteous . I would recommend this storage because of her.
Christina was great. She is always finding new way to help her customers.
Christina was nice and willing to help me with closing out my account. I will rent here agian if I need too. Thanks you
Christina is anazing.. great storage..
I’ve been renting here for a couple of years now and Christina has been helping me for about 8 months and she is always asking if I need help, if I’m ok and she never has a problem helping me with my app. She is the greatest manager this property has had. Her kindness goes a long way. Thanks girl
I really like service by Christina. She is very hardworking lady and run extra mile for you to accommodate your need
I will come back again and recommend this place to everyone
Christina was awesome helping me out same day thanks!
David and Christina are extremely helpful, communicative, and empathetic. I love the human to human connection at this location. Very accommodating and understanding staff. Thank you David and Christina!
Christina is always looking for a way to make her location the best! She’s a true leader in customer service! Thank you for always providing a safe and clean place for us to store or stuff.
Christina is your company ASSETS. She is great
Christina is the best.Very friendly and professional. Thank you
Christina was good and a rockstar. Thank you
Christina was pleasant, professional, and thorough. Process for changes and payment was exceptional!
Christina was great, made everything easy especially the Public storage app. 5 Stars!!
The storage is well maintained and clean(even the restroom was clean!), and Christina was so helpful! She helped us organize our stuff and take our things from the storage. She went all out to help us and ensure we took care of all we needed. Thanks to her, we were able to clean all our stuff in the storage. Her office also sells some tools-scissors, tapes, and boxes at a pretty good price. I had a good experience in this public storage.
Christina gave us a great service. Very helpful
Great people to work with. The manager went out of her way to assist us. We ended up renting 4 units from her!
Christina didn’t have the size I needed but she took her time and called 3 properties till she found the one I needed. She is very accommodating and she answered all my questions. She is the best.
Christina was awesome. She was on her way to the bank but stopped what she was doing to get us the unit we needed. She listened to what I was saying and was smiling the whole time.
Christen was awesome she helped us find the best possible price!
Great!!!!! Customer service Christina and her staff were awesome! They actually call you for your appointment with follow-up. NO way? WAY!!!! 12 STARS!! Jamboree and Alton location.
I had a wonderful deal with Christina, she's very kind and professional! Thank you Christina!
Christina has been really helpful. She helped us get our lock cut and then she helped and gave us a new lock withoutany hassles. Thank you Christina
Thank you Christina you’re awesome
Christina help me with my rent increase and took the time to go above and beyond. Thank you
Christina is very friendly and helpful!
Excellent service, clean, professional and organized office. Christina was a pleasure to work with.
Great customer service. Christina did a fabulous job. She should get a bonus and a raise! So pleasant to be with her.
This public storage is really good and Christina is very nice.
Christina does a really good job.
Christina is the BEST! She is very thorough, very friendly and professional. She is very helpful with our move-in. We love her!!!
Christina is very friendly! She explained all processes so well and I had a great first experience at the storage.
My frustration in finding a convenient storage facility was instaneously resolved at Public Storage Jamboree Rd., Irvine. Thank You SONIA HUENDO for being so helpful assisting, rarely I have seen a very kind and resourceful business personnel who sincerely understand customers' urgency. You have set a different standard in such competitive business world. Public Storage is truly fortunate to have you. Thank You So Much!!!
I came in to this location to pay my bill and I met Christina who is such a big help. She helped me pay my bill and got my late fee waived. Christina always goes above and beyond to help me in other ways. Thank you Christina.
Christina has a great customer service !!
We came here to clean out a bit of our storage unit, and Cristina was incredibly helpful both times we came by to do so. Incredibly professional and she went out of her way to help us. Great service!
My experience at this lrvine location is wonderful. Your Customer Service Rep named Christina was awesome!!!! She works the location constantly walking around handling numerous jobs and yet always has such a pleasant personality and smile. She is very helpful and knowledgeable and really just a breath of fresh air. When I first looked for storage w public storage in June of 2021 I had awful no show people but this young lady is a keeper. I am a satisfied customer now and love this location. She has renewed my faith in Public Storage. Thank you for hiring her.
Christina was great, really nice and helpful!
I am an international student and needed a place to store my belongings over the summer. I had amazing help and service from Christina! I highly recommend!!
Came and got a unit here and Christina was so sweet and a doll. She is a asset to this company and deserves a raise. Thanks Christina
Christina helped me out today with her excellent service. My situation is comple and I called her so many times but she was always nice and patient!! Love her smile.
Got here in the nick of time to get my account set up and auto pay right before closing time. Desmond, a long time employee, got everything squared away in that short time and didn’t make me feel I’m a hurry. A very personable staff on location and explained all related inquiries I had about storing my property on site. Even got the app set up and running so thar i can easily access the gate without getting out my car. The employees here are definitely well trained it seems, which is why I’d recommend this Public Storage. Which I hope the other locations have as well informed people like Desmond and Katie.
We have rented three units from Christina at this location. Christina is awesome to work with. She answers all the questions and is very helpful. I enjoy working with her. Highly recommend this location.
Super clean property -Christina was super helpful. All paperwork was quick to read through - would highly recommend using this property for your storage needs. Christina help me get the app. Thank you for all you hard work
Christina was so helpful and called me when a space opened up.
Great customer service with a smile.
Christina was the kindest worker helping me with opening and closing my storage unit with ease!
Christina was really kind and organized. No fuss and simple process. Thanks!
Perfect experience! Christina was so helpful and patient! Best place to get a storage in the area!
Thanks Public Storage for again choosing employee team with care. Christina is a pleasant and helpful person who stands behind her position acting with kindness and insight. Great location, very clean & tidy and Christina always has her eye out for her property.
Crazy easy service!!!! Christina is Super Cool!!!! I walked in with questions and she took me on an experience and real talk… this location is CLEAN!!!! The best customer service period!!!!!!! Sign up here!!!! Christina is the real deal!!! Manager and security in one!!!! This Woman boss has strength and is on Protection mode!!!! Don’t stop anywhere in Irvine until you book an appointment with Christina. Best service ever!!!!!
Me and husband just moved to Irvive Orange County about a week ago. I still need to look for storage for our business stuff asap. I was looking for this location which is very close to me. For me to hold this storage I need to completely the registration.
The system wasn't work and I do not have time to deal with this.
When I called the lady’s name is Christina. She was very helpful and friendly that made my busy day much better! Thank you Christina!!
Good place to store your belongings very clean
Storage is clean and looks really safe. Christina was very helpful and nice. She did everything she could to help us out.
They have a nice system to get into the facility with the app.
Thanks a lot for Christina. She is very helpful and friendly! Nice location
Dear Christina, it was so nice to meet you at the storage , thank you so much for helping me so much .
Christina has been amazing. She got me in a great unit. She was very helpful and patient. Thanks so much
Christian have really good service
Christine was very helpful with reducing our rates on our current storage and very knowledgable.
Christina was awesome and very helpful.
I will recommend her and public storage to anyone.
Christina was very helpful. Answered all questions honestly. Easy to get ahold of during the move in.
I came in due to a rent increase and Christina help me get it figured out. She is very respectful and goes above and beyond. Thank you Christina
Christina the store manager at public storage on jamboree is a top notch employee… was kind, beyond helpful and a pleasure to work with….she went above and beyond making our transition easy….. thank you Christina!!!! You deserve a raise!!!
Christina is excellent and very helpful!
Christina was very understanding and very helpful. She is the best thing that has happened to this location. Thanks girl
Christina Is one of the best manager i have ever met. She is professtional and knows her job very well which is impressive. She strives to make customer service as Pleasant as possible. Thank you so much for all you have helped me with
Christina is amazing!! Very clearly cares about her customers, as soon as I walked in the door she greeted me by name and remembered which units I was looking into. Definitely made me feel like I made that the right decision! Very excited to be a new customer!
Christina was such a big help ! Thank you !
Christina is great. Very welcoming and helped me alot.
Christina was very patient and nice. She helped me get a nice siempre unit at a fair price. She is very good at her job. Thank you Christina
Let me tell you about miss Christina. She is AMAZING. Hard working and straight forward. Thank you so much for everything you have help me with today! You are an assist.
Christina is wonderful! She was so helpful and friendly! Excellent customer service skills! Thank you, Christina, for all your help. Public Storage is lucky to have you!!
Christina is very kind and considerate and she makes you feel at ease. She makes sure you know your getting the best deal. I wasn’t able to rent at her location but she found me a better deal at another Public Storage. I felt safe and she was very patient and understanding. She is a amazing person.
Excellent location, fantastic service, hi-tech security everywhere and easy access to unit. Moreover, the manager, Christina, is on top of her game in every way and awesome to work with on any issue or question. Highly recommend this location!
Christina is a very nice and hard worker. She help me get a unit at a really good price. I wasn’t sure but because she was really nice I came back and rented at her property. She really cares. Thank you Christina
Christina was amazing. She got me the right size unit within my price range. She is an asset to this company. Thank you for all that you do
Christina rocks! Thanks for the help in renting a new unit to store my things. She was helpful, professional, and most importantly, kind!
Christina was great showing me the space and fill all the papers in less than 30 mins I was out with keys and App downloaded even with gate access
Christina was able to help me check in without any hassle and was very helpful in explaining all the details of the rental agreement and charges.
Christina was amazing. She stayed late to get us in our unit
Christina was extremely nice and helpful. Very impressed 😎😎
Christina did a great job helping me to download app and showing me my locker! Great service! Thank you.
Christina is a very nice person. She help me do my rental, showed me my unit and even walked me through like 10 different units until I found the one I liked and she also knows her job. Thank you Christina
Came in because my rent went up and Christina was able to work her magic and got my rate to stay lower. Thank you Christina
Christina was extremely helpful. She help me pay my bill download the app and walked me to my unit to change the lock. She is the best thing that happened to this location
Thank you so much Christina and Public storage of Irvine. What a clean location and amazing staffing.
Great storage. Workers was amazing. Christina helped me out a lot
Christina was amazing. She helped me rent a unit and showed me where it was. Thank you
John is a great help at the office. Very pride and accommodating.
Everything says heh should be open and they are not. Even the lunch sign says they should be here right now.
As of lately the new guy who works here is never here or answers the phone it's really annoying when you have other things to do besides wait hours... 3 days in a row!