Public Storage Self-Storage Units at 2567 Hamner Ave, Norco, CA

Toi was a lot of help renting my first storage unit. She was very kind and took time to explain everything to me.

We are very happy with place and with the lady who is in the office. (Don't know her name) she's. Awesome and very helpful

Toy was a excellent and we have been here for a couple years she’s been making more easier and been really good customer service we had no issues here

Toi is the best ever 👍🏽

Toi was super helpful and has great customer service, went above and beyond to resolve my issue.

Toi is absolutely amazing! Can’t say enough good things about this woman! I love how proficient and knowledgeable she is about her job. Such a beautiful soul always ready to help!

Toi is the best , 10/10 customer service

Thank you, Toi for all of your help with my storage question. Thank you again!

Toi was very helpful

Toi was a great help she definitely needs a raise.

Jordan was very helpful with my payment. Thanks jordan for all your help

Toi was very nice & has great communication skills

Toi from Norco Public Storage was a life saver! My belongings were being delivered and I needed to upgrade to a larger unit. She helped me make that happen when I was in a bind! Excellent customer service!

Toi was great help

Toi was very helpful!

Was helped again. Thank you. I would recommend this place thanks again daisy muy bien.

I came in to check out a storage unit! I wanna say thank you to the very nice lady her name is toi !! She has really great customer service I recommended everyone to check out the public storage ! 🥰 ask for toi and she will get you the perfect storage, size or advice! I will be referring a lot of people here! VERY NICE LADY! 😍😍 I will sending over more people

Toi was very helpful and personable. She provided us with a welcoming atmosphere and helped us with everything we needed. We’re happy we went with Public Storage for the great Memorial Day deal and for Toi’s exceptional customer service!

Went to location 5/29/24 to see about a unit and Toi was very helpful and the property was very clean.

Called to inquire about sizes and prices, Ernesto helped me and was very friendly.

Nesto is nice and friendy

Great customer service today from manager Evelynn. She was very helpful with all my questions regarding units.

Want to say thank you to your employee named Toi. Called about some storage units a couple days ago and she gave me all the info I needed step by step amazing customer service from her. Will be recommending all my friends here

I was stressing bigtime. Toi sat on the line with me until I got the information I needed. Thank you so much! Blessings!!!

Toi was very helpful and knowledgeable about the storages here. Thank you Toi!

Toi is amazing, made renting very quick and easy, her customer service is also outstanding.

TOI was awesome, she helped us, and we are very gappy

Toi was absolutely amazing 05/04/24. I came in and had an issue with an old account. She fixed it quickly and serviced my new account for this facility. Her customer service skills are beyond amazing. I was so mad about an old account and this issue and while I yelled and complained she was calm and professional. You don't find CSR like her anymore. She was about to calm me and made me feel heard. She showed me respect and courtesy. I can't thank her enough for the awesome job she did today. I hope the District manager sees this and other comments about the great job she's doing

Toi was great!!

Toi is amazing! Would definitely rent a storage unit here again. Extremely accommodating and always willing to go the extra mile to help out the tenants and I really appreciated that. Cheyanne was amazing as well when we were emptying out the unit. Can't say enough good things about Toi and Cheyanne!

This facility is the cleanest well storage facility I have dealt with, Manager TOI is all business but very knowledgable of her job and the business, Public Storage you need more folk like TOI in the upper mgmt of your company, place is spotless, she helps where she can and You should be proud to have this group from Norco on your team

Toi was very helpful and has great communication skills

ToI was very helpful with all my storage needs! She was very knowledgeable about the storages here in Norco. Thanks again!

Any time I go back Toi Is always super helpful and gives me excellent customer service. Always has a smile on her face

Toi sold us with her excellent customer! She took the time to answer all of our questions and made us feel comfortable She is awesome!!! Thank you

Toi sold us with her excellent customer service! We were not sure about getting a storage until she took the time to answer all of our questions and made us feel comfortable. She is awesome!!! Thank you.

I would like thank your customer service rep (Toi) for being knowledgeable, and helpful questions I had about the property and its accommodations.

Toi was very helpful and very informative. Than you Toi

Toi was very helpful. Toi thanks for all your help!

Toi made the entire experience amazing. Answered any and all questions I had.

Thank you Toi

GreAt place And well kept. The most helpful ManAger ever. Thanx to u guys

Toi was very helpful and knowledgeable of helping me transfer an existing unit to another, very nice and professional. Very clean units

Great Location! The Front desk women Toi was very friendly and super helpful and explained everything in great detail. Convenient and good price

I’m so thankful for toi. She was so amazing and understanding. She even stayed 30 minutes after so I was able to get my storage and move . I can’t thank her enough. We need a person like Toi at every location .

Toi was very helpful with my move out!

I just wanted to say I really appreciated the way Toi helped me. She was very sweet. Thank you for your help. Blessings!!!

Toi was very helpful very nice and informative showed us the different sizes of the storage units to make sure that we were happy. Very awesome. In her customer service. Next time we need storage. We will definitely be back.

Just rented another unit; Spoke with Ms. Toi who was professional and courteous throughout the entire conversation. I feel comfortable renting at this location, never had an issue and pray I never will. I like the fact that she's always there and ready for questions and concerns. I truly never feel comfortable about renting a storage unit but for some reason, her presence at the facility makes me feel as if she is personally watching out for my belongings...and I have insurance. Anyway, it's a great location for some things that won't fit in the garage at home for now and works better than clutter up the inside of my home.

🙏🏽 For the great service and updated reminders

Great customer service from Ms.Toi! Wonderful experience definitely coming back!

This place is very good, Toi has a good attitude, a spacious environment, and the price is okay.

Toi is very friendly and clean property

Toi is very helpful and very understanding

Toi helped with my storages need, thank you!

I’ve been renting a storage unit at Public storage for quite some time now in the city in norco And the management at facility is always there for anything. I need very understanding very helpful and I would recommend the them to anybody.

The manger Toi here at the Norco was very helpful with my account. Thank you so much!

Toi was very helpful with my storage needs!

Public storage in Norco California, is a great place, helpful staff, just really deserving of the five star rating I give.

Great customer service. Toi was super helpful.

So the day before I show up to see the layout. Toi was absolutely welcoming and informative. Within 10 minutes she upsold me to the bigger unit that's going to be perfect. The location, site, access and cleanliness are great. I'm actually looking forward to my move now. LOL. Thanks again Toi.

Very clean The staff is Very professional when you need something. Pricing is hella fair.

Thank you Wendy!

Very helpful, patient and polite

Un servicio excelente de parte de la señora toi, muy amable explica todo muy bien, el lugar es muy limpio

Great customer service. Toi was super helpful. Pleasure doing business with! Thank you A+++

Been here 2 months. Clean, no complaints at all.

Great customer service! Thank you Wendy!

Couldn’t be happier with this establishment!! Toi, the manager, is absolutely a delight ! So professional and nice ! The property itself is clean as well as the units, lock slides work perfect and are not all messed up like at other places (life storage, hated that place) if you are looking to store your belongings at a fair price, look no further, public storage is it!

Thank you Wendy

Wendy's great goes above and beyond

Wendy called me to confirm my reservation hold. I came in and saw the unit and finished my paperwork and I’m all ready to go! She made it very easy and pleasant!

Wendy was so helpfulI and patient She answered all my question And made me feel good about storing

Very polite and fast

Wendy was absolutely fantastic…….very thorough, knowledgeable and she had a great deal of professionalism and patience in answering questions and addressing our concerns. She’s definitely an asset to your organization and very well deserving of a promotion and/or raise. It is a pleasure working with her!

Wendy was amazing! She really helped us and made this experience very easy. I think she deserves a raise and promotion. Thank you Wendy!

My first time to get a storage unit and I must say that TOI made the experience incredibly pleasant and easy! Very nice lady and good customer service! Thanks for the help Toi

Very helpful

Toi is very amazing keep up the good job.

Toi is what sealed the deal for me she was so nice, helpful and went out of her way to make sure we where taken care of. Every time I drive in she smiles and waves it’s about time these places have people like her in charge not some 19 year old who is to busy on Facebook or instagram to help when ask them something.

Cheyenne thank you so much for your patience and amazing customer service.

Than you Wendy

Management is always polite and helpful. The facility is gate code access only so I always feel safe. I have had zero issues here.

Wendy was awesome, even let me take a smoke break during the process of getting me 10x20

Toi is friendly, courteous and knowledgeable about the storage business. Also she is a good networker with other managers in the area. Great problem solver too!

GREAT CUSTOMER SERVICE VERY HELPFUL

Absolutely great wonderful service. Would definitely recommend. The lady that helped me was super professional.

I'm moving out of state and needed storage. I contacted your facility in Norco and am very pleased to say the customer service was on point. Toi was absolutely phenomenal. Although they didn't have the storage space I needed she went above and beyond to help me. I would definitely recommend this location to friends and family looking for a clean friendly place to store their belongings.

BEYOND UNPROFESIONAL.RUDE. HARASS ON THE PHONE.My storage unit among the whole row near me got broken into. Things were scatter all over the floor . Very upset lost sentimental itens i can't replace . The door were busted lock are useless since the frame is flimsy wood.NO ONE told me anything i only found out when i went to pick up some of my belonging that all my boxes had been open trashed things were slash with a cutter. They took jewelry anything with metal , electronics and saddles. My bedding sets were cut and rip when the thieves were looking for stuff.my unit was raided from top to bottom and left upside down . They were very thorough and slashed every single box. There are no cameras anywhere exerpt the entrance which were busted . Owner couldn't care less . They tell u to file with your insurance and take zero responsibilityits hard to say if things were stolen or put back in the wrong storage unit by the staff. They acted as if it was no big deal and totally normal This place isnt secure at all very easy to break in . Zero security guard no one is on site past 6 pm. No one live there to guard the place either . Absolutely ridiculous . There are better places to store your place this one is the most guetto one . Not to mention the constant price hikes and they scalp on the late fees . Be aware . Absolutely hate this place .prices went from 121 to 145 to 156 for my unit. 3 price hike just in 2021 👎 and mine is fairly small . You can get medium to large for the same price elsewhere .... there isn't any trash available on site so you will need to bring with you things you want to dispose of. The code thing is useless anyone can jump that gate its not that tall . The back isnt secure tons of homeless walk around the back fence. Be ready to HARASS ON THE PHONE claiming its an emergency if are paying 1 day late BUT takes them a week to alert u if your unit get broken into .not their money they dont care....

I would like to thank Toi for all her help. Toi was very very professional, courteous and helpful with our visit and transaction.

Gracias por tu ayupa krystle and Cheyenne. Por buscando me una united que me gusta. Gracias

Really great service and great prices

The ladies in the office are super nice and very helpful.

Daisy was very helpful. Highly recommend stopping by this location!

Daisy is amazing super helpful , this place is amazing very clean and convenient!

I was met with Victoria!! Let me tell you amazing!! fast efficient professional experience! I refer anyone here!!

been storing here for a while and i have no complaints. very clean property and staff are very helpful with everything.