Public Storage Self-Storage Units at 5014 S 13th Street, Milwaukee, WI

Tyler is doing a great job Thanks. Saw him again and was very helpful. Tyler you did it again today. Great. Keep it up . Thanks

Tyler helped me out with finding a u it and answered my questions

Tykers benn real cool and helpful

A great storage area, I’m here everyday with no problems and Tyler is a super nice and great worker! He is in charge of the maintenance for the public storage and can answer any questions you may have.

Tyler has been a great help he's such a nice guy and the facility is so clean

Had to get a storage unit for a short-term abroad trip & apartment move situation. The move-in process was easy. I met Tyler at the location briefly & he was super friendly.

I’ll give it 0 starts if I could don’t store your things here horrible experience I’ve been happening since a water damage happened in my storage unit have not had any luck getting in contact with the insurance company and the storage unit management isn’t any help still asking for payment and charging for insurance still and not fixing or a least being considering they caused this problem.

I started my reservation online this morning and had absolutely no clue what I was doing. With Tyler’s help, the process was quick, painless, affordable, and easy breezy beautiful covergirl. He was super friendly, eager to help, and practically answered every question I had before Id even had the chance to ask it. I especially appreciate the effort, knowledge, and experience he provided because I have an entire house to move in 11 days so I’m in perpetual panic mode and constantly in a rush. 😭 I truly appreciate how quick and easy that all was. Thanks again Tyler 🙃

Outstanding customer service ..... Find Tyler.... Got me a discount off rental increase....... 🤪🙌

Tyler and Chris are great guys

To whom this may concern just wanted to give you guys a quick update on Tyler the manager for public storage Tyler is a guy that will inform you in anything that you may need help with as far as storage policy goes so Tyler keep it up good job on the customer service awesome service you're the man

Just needed a unit for a couple months and this was an easy rental, safe storage, and hassle-free moveout process. It was especially nice to get a 5x5 unit with drive-up access as other facilities don't always offer that.

Without any doubt, this is the best storage place you will find in Milwaukee. Tyler was very professional and nice during my first visit to explore the location. Tyler explained in a brief manner all the details needed to move my stuff there, and what I like the most: the app on my phone.

I would like to thank Tyler! He was such a great help!

Tyler Was Very Helpful An Respectful

The customer service here at this location is amazing, they're willing to work with you when times get hard. Tyler rocks! Hands down the friendliest, polite,and helpful young man one could encounter! Wanted to add that I just had another encounter with Tyler, and every encounter just keeps getting better....awesome job Tyler!!!! Well it came time to part with my storage unit, once again Tyler made it go smoother then smooth, I will use them again if need be!

Tyler was so helpful and really respectful and I appreciate his business thanks for everything you guys are doing to make sure I'm secure

Tyler may he get the raise he deserves.

I went to public storage on 7/10 to find a good storage unit for my belongings and I was greeted by a wonderful staff member named Tyler. WHEN I SAY HE WAS AMAZING, HE WAS AMAZING. He made the entire process of me finding what I exactly needed very good, we talked to one another throughout the entire time there was no form of discomfort and the feeling of any pressure that I had to come store with them. He was up front and honest about everything that comes with the unit and any other things that would be included in my monthly rate. He was truly amazing and I can honestly say he had the best customer service towards me than any other storage unit place. I’m very happy I made the decision I made yesterday choosing Public storage.

Tyler is the Best.. my Lock was broken with the key in it.. and he fixed it.. Tyler is a great asset to your company. Thank you, Tyler.

Tyler was very helpful and very respectful. I hope I can deal with him every time

Tyler helped us out today!

I really enjoyed the experience I had with Tyler and Matt, at this Public Storage! Not only was Tyler professional, Tyler was also courteous, knowledgeable and simply ‘down to earth’ nice…walking my son and I to the storage unit that we were about to rent, as well as showing us how to lift the door and lock the unit. I’m 74 and this was new to me, so I welcome any advice he had. This is my (2) rental with Public Storage within a week and I have nothing but good things to say about this location. It’s clean and I highly recommend this location for your storage needs. Thanks Tyler for carrying my boxes and extending your hand, to help me walk to my ride…so very thoughtful of you! I also want to thank Matt, for carrying and help placing those boxes in the back of my ride…how sweet of you Matt! It was really wonderful to have had the pleasure of being waited on by two gentlemen…Tyler and Matt. You can’t go wrong with them…Patricia McNeal

Tyler runs a great facility! Happy to store my stuff there

Tayler was very helpful every time I needed help

I recently had the pleasure of interacting with Tyler, and I couldn't be more impressed with his exceptional customer service. He was incredibly helpful, attentive, and went above and beyond to ensure I had a great experience. Thank you, Tyler, for your outstanding service!

Tyler is awesome. Very helpful!! Other location near by on Layton was unmanned. Nearest one with someone in the office to help me was Tyler at the 13th street location. It's been a pleasure having him help me!!!

Tyler was such a help. Thank you again for helping us get settled in. Great service

Tyler was very helpful and friendly. Thank you

Rough start here with a broken lock and door, but finally got a hold of a human being. TYLER was awesome, gave me a call before business hours and helped me out so I can make sure I can get moved out of my old place with no storage issues 👍👍. Highly recommend that if you are going to ask for anybody, ask for Tyler. Great customer service and does his job well!

Tyler is very helpful with great customer service!!

Crazy thing I actually have a storage at a different location and was having problems with the manager somehow I got Tyler on the phone and he FLEW to my location to assist and I've been dealing STRICTLY with him. Tyler is THE BEST so if you ever need a unit I recommend reach out to him and his location on south 13th. Hands down my favorite dude

Tyler very helpful with everything. Highly recommend public storage at this location

Tyler was great, he let us see multiple units and helped us well.

Tyler is so helpful!

Tyler was great he called me this morning to help me setup my account . He answered all my questions and was very pleasant. Thanks again Tyler !

Tyler was very helpful

Tyler was extremely helpful and courteous and should be manager

Tyler was very helpful today. Great guy

I had trouble getting into my storage unit (lock had rusted over winter) Tyler was right there asking if I needed help. He went and got some spray lubricant, and the lock instantly opened with ease. Thanks Tyler!

Tyler is the best! He was very informative, nice, patient and got me a great deal in the office. Thank you Tyler, it is very much appreciated!!!!

Tyler helped me with my rate he's great

Tyler is so kind and really helps out

Tyler is really nice and pofessional

Tyler the property manager is absolutely wonderful. He's consistent in reminding me of my past due payments so I don't end up losing my things to auction. He also helped me get some fees credited. Great manager, great place. Highly recommended

Tyler is cool!!

Every time I had a question, Tyler (the manager) called me back right away and answered it. He was so helpful every time I needed something! I would absolutely rent here again! They go out of their way to help with anything you need!

Tyker helped me with my rate!

Tyler is the man polite always

Tyler was AWESOME! Very friendly, thorough and informative!! Would highly recommend!! You!

Chris and Tyler were awesome! While I was at the facility, another customer came in and was extremely upset (yelling, banging on the windows, being pretty belligerent) yet they handled the situation in a very professional manner! I have nothing but good things to say about these guys!

Very cool service thank you

Tyler was awesome! He was very helpful in fulfilling my needs!

Tyler the property manager was absolutely wonderful! and got things done quickly.

I had the privilege of meeting and working with Tyler who seem to be running this property now. Which I might say as much better than I’ve seen before. Very cordial respectful knowledgeable individual when it came to the whole payment process as well as knowledge on location and working with me in order to accomplish my goals. He is very very thorough With details, explanation of terms, and expectations. Not to mention when I was at this location six months ago the property was pretty rough when it came to trash and debris and signs of rodents. However I am pleased to say that that has changed 100% I would highly recommend this location anybody in the area, if you want your stuff safe, secure, and Uncompromised. Tyler thanks again man look forward to working with you In the future.

Tyler was excellent & very helpful two month's later still helpful.

Tyler was very helpful. Showed us the unit and signed us up super fast. Even gave us a deal for the 1st 30 days. Helped us download the app and made sure it worked to open the gate. Gave us the lock and showed us tips to open and close it. Very kind kid.

Tyler was super helpful and explained everything perfectly!!

Attentive and precise service. Never lost anything. I spoke with Tyler getting my 2 units and he was very nice.

Tyler the property manager was absolutely wonderful! He's professional and got things done quickly. He's respectful and I'm always late on paying my units due to a death in my family but he tried to help me get the late fees waived. I appreciate being treated well! He's an absolute gem. The place is clean. The prices for my units has gone down a bit and I will continue to rent there. Highly recommended!

Property manager Tyler was very helpful and madey experience simple and easy. The only issue I had was the lack of snow plowed my car did get stuck coming in. But overall experience always great

Tyler was so attentive and polite. He made it easy and fast for me to get storage units. I definitely recommend using this company and location!

Tyler was very helpful. Went above and beyond for me. Thanks Tyler!!

The two staff members I worked with were more than fantastic I had a mix up of locations and sizes and they helped out and fixed it for me no attitude no words but don’t worry about it we got you and they worked it out for me and got me a even better deal for it would recommend 100/100 guaranteed this move out of state has been stressful Tyler and Sandy great teamwork guys !!!

Great experience so far! I reserved a space online and Tyler called me within minutes to offer an appt to see the space or continue everything touchless on the app. I opted to view the space before purchasing and he showed me the options when I arrived. Space is exactly what I needed. Tyler was so kind, efficient, and informative - Thanks for making my first stop in Milwaukee great!

Tyler is great!! Helped us get all settled in for our winter storage.

Tyler was helpful.

If it wasn't for Taylor working there I would have moved everything out of our 10×20 storage unit personally by myself as a 5'4", 130lbs, 42yr old woman. Before he was there on a regular basis I had continuous issues with multiple problems. The biggest issue was being able to find an employee in or near the building when it can time to pay my rent. Then being charged a late fee every month because there was noone there to collect my payment. He's always friendly and helpful. Happily helps with anything he can to make the customers I've seen him work with happy. He's the only reason I still use your unit.

I can't give them 5 stars- yet- because we just rented our first two storage units! But we definitely can say that Tyler (manager) was extremely patient and helpful during our first & second visit! He was friendly! You can ask him many or the same questions and he will respond respectfully :) *We rented our storage units on the 13th Street location*

Sandra fue bien amable y profesional

Tyler was very helpful :)

UNPROFESSIONAL. Won an auction I was excited and decided to call to confirm a VIN. I left two voice messages to the property manager, but he never returned my phone call! 1 star rating, for sure. Place sucks

I must say Tyler was a great help! Moving can be VERY stressful, Tyler really made the storage part stress free. Also a special acknowledgement to Sandy who stepped in & helped on 8/21/23.

Tyler was a great help and I appreciate it alot thank you very much

Tyler was very helpful and kind

Tyler was great help in getting me the perfect unit and moving from my old small unit to a new bigger unity

Tyler was very helpful and respectful. I appreciate you time explaining and showing the storage sizes... Thank you very much..

I moved in on 7/24. Eric and Chris provided excellent service and when I met Anthony later on he was very cordial

8/9/2023 today met the new manager Taylor he is very nice and polite,has a friendly personality and is a great addition to public storage.

Eric did a great job

Antonee was really helpful and efficient with helping me get a storage unit and getting everything situated i really appreciate everything she did for us today and getting everything situated

Antonee was exceptional about explaining my rate increase situation and put me on the right track to talk to the person who can handle it, she was very concerned about me leaving to another storage company. Much appreciated, i will review again when my situation is taken care of.

Antonee was a great help.

Sandee was fantastic. She made the process very easy.

Sandee was very helpful.

Sandee is the best representative I've ever dealt with in all my years of public storage wish the rest of company portrayed the same help as she has given every time I've delt with her.

The parking lot to the storage units is horrible. The huge holes and dips really take a toll on anyone's vehicles. I hope they fix the lot soon.

Sandee did excellent job helping us out 9th was closed and she rescued us thank God

Sandee

Worst staff & customer service ever

Sandra was very helpful getting my new storage space. 100 percent recommended Very good prices

Just rented in office with Kari, she helped me get a really good deal at the layton location! Excellent customer service.

Have been renting here for years! Always pay my bill in the office with Kari. Clean facility.

Rented in office with Kari and she helped me log into the public storage app so that I could use the gate feature.

Kari helped me lower my bill in office! She was amazing! 10/10 absolutely recommend.

Just rented with Kari. Fast outstanding service!

Just rented in office with Kari.. she got me a great deal!

Rented in the office with Kari. She was great..she showed me how to use the app. Thanks Kari!

I called to ask questions about my bill and Kari was very helpful.

I have a truck camper and truck. I am told I need to pay double because there are two things in the spot, regardless if I put the camper on the truck. I didn't last one month - and there was no mention of this when I signed up. Not happy. If I place the camper on the truck it is essentially one unit. Nope. Not good enough. I have already given my 30 day notice.

Just rented in the office with Kari! She was great! She got me a great deal!

Kari was AMAZING helped me out in everything I needed!!!! She deserves a raise!!! Absolutely fantastic! I will be back a thousand times over!

Just rented a parking spot with Kari in the office.. awesome service!

Kari got me a good deal in office! Thank you!

Rented with Kari.. she got me a good deal at the Layton location! Awesome!

Rented a unit in the office with Kari.. very good!

Karri is the best if it was a 10 star I will give it to her 😆 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Rented a unit with Kari in office! She answered all my questions and got me a awesome deal.

Rented with Kari.. she got me a good deal!

Great service Stop into the office and Kari help with situations I had with my unit. Thanks Kari👍👍👍🙏

Kari helped me get a great deal on my unit and was supper helpful! Glad I stopped in!

Kari was amazing today awesome service great place and if I ever need a storage unit again this will be the place to go. Definitely recommend!!

Fast friendly service and staff! Sandra worked wonderful with us!

Great customer service for auction buyers!

We told the guy about people working on cars and storing gasoline in their units and he will not listen he brushes me off and he's never in the office to pay our bill every month

I rented there from last few years and never had any issue. They have nice Staff and recently Manager helped me with my account which was fully satisfied and highly recommended for storage unit.

Rented today with Kari!

The storage unit I have is insanely hard to open the lock area and slide it closed

Great customer service and clean facility

Rented with Kari today at 13th street! She got me a Good deal!

Rented today with Kari, awesome service! Will recommend!

Just rented with Kari, she was amazing! She got me set up with the PS APP.., absolutely awesome experience in the office!

Just rented with Kari, she was awesome!

Just rented with Kari!

Kari got me the best deal!!!!

Kari helped me get signed up for the PS App while in the office today. She was super attentive and very knowledgeable. Thanks Kari!

Just rented with Kari. We’ve rented here before, glad to be back!

Great service and extra helpful!