At this location today I called customer service to lease rental storage space, after receiving reservation confirmation. The property manager calls me to finish setting up my move in date set for today. When I went in five minutes later a customer walked in requesting my unit. The autopay app wouldn't accept my payment, the manager wouldn't accept my payment. Then was told it's no longer available as he just shut me out and called me rude names and rented it while I stood at the desk to a customer who just walked in asking to rent the unit I had reserved in my reservation. Discrimination against a displaced homeless person isn't acceptable behavior and shouldn't be tolerated by any big business corporation as a acceptable business practice.
Jim was very helpful. Best storage experience I've had
Needed a short term place to store my items, the process was quick and easy over the phone, with no issues at all! Jim answered my questions and provided excellent customer service. Thanks for making my first storage experience a great one.
Standing outside the Rental Office for 20 minutes, no one is in the office to help.
It’s Monday 4:30 pm, no sign shows it’s close, and call the number on the door, transfer me to different property, that’s my experience.
Staff are great. Personable, and attentive. However my unit has been burglarized twice in 2 years. Both during holiday weekend.
Very convenient access and clean well maintained space. Both signing up and vacating space was painless.
Submitted for Mr Mannequin.
Thanks to Jim for helping my friend Mr Mannequin
We’ve been using this public storage for over 2 years, and every interaction we’ve had with Jim has been great. He’s very kind, helpful and has great customer service!
Really great service thanks
Always has helpful staff. Place is clean.
Jim was very helpful, got lost and he helped me find my way. Easy rental, better customer service.
Jim was so nice, thank you
Jim is wonderful and funny best public storage ever
The manager is Jim and he is really kind and helpful.
I went to get boxes to move my mother-n-laws house after her passing. Jim met me with a giant smile and helped me pick what I needed to pack up her house. He even let me take a few recycled boxes to help out!! He was so personable and made the experience really easy and memorable!!! Thank you Jim!!
The officer, Jonathan, is so helpful !!! I make a lot of phone call, and he is so patient to answer all my question and try to help me figure out my solution. So helpful ! Thanks again
Lots of cluster clinging weirdos store junk here