Public Storage Self-Storage Units at 1334 Alaskan Way, Seattle, WA

Awesome service thank you for going above and beyond!

Excellent service ken

DO NOT RENT A STORAGE UNIT HERE. Horrible access to the facility with ongoing construction on Alaskan Way. I would only advise renting a storage unit here if you need a space in the short term. Definitely not a good long-term storage solution for folks living downtown Seattle. My rate has nearly doubled over the course of 2.5 years. Find a locally-owned storage facility nearby that isn't going to jerk you around and steal your money.

Ken was really helpful, informative and kind, thank you!

Kens a good guy! Great service

Ken has been incredibly helpful with my move and in utilizing the public storage!

Ken and the team at this location were exceptional, going above and beyond to meet all my storage needs. I highly recommend

I love so much an you are the most wonderful person thanks so much ken!!!!🥰

Play a song for ken excellent service did so wonder 😀!!!

I had an exceptional experience with Ken, who went above and beyond to assist me. His customer service skills are top-notch! He was friendly, patient, and knowledgeable, answering all my questions and addressing my concerns with a smile. Ken's dedication to ensuring my satisfaction was impressive, and his positive attitude made the entire interaction a pleasure. Thank you, Ken, for your outstanding service! You truly excel in your role and are a valuable asset to your company. Keep up the fantastic work!

Ken is fantastic, engaging, fast, smart and he smiles. Great employee.

Ken was amazing and super helpful! Definitely recommend going through him!

Ken was super helpful! Very professional, informative, and kind. He showed us everything we needed to know about the place and helped us multiple times. I couldn't ask for better customer service! The facility itself is well kept and protected. I would highly recommend public storage on Alaskan way!

Ken showed me and my husband excellent customer service and answered all my questions with a smile!

Ken is an amazing guy who sits at Public Storage on Alaskan way Seattle , because of his cordial nature and the way he has kept the facility made me choose Public storage over other storage places . I highly recommend this place due to this guy Ken who will help you out in finding your storage home ^-^:).

Ask for Ken! He is awesome! So accommodating! He helped me with move in, helped me when I lost my keys…Even got it done complimentary.

Very helpful staff and fellow renters!

Ken is the best! Super helpful and kind. When moving out my bookcase I forgot my shelves and he put them aside so they didn’t get taken or thrown out! I came back the next day assuming they were gone for good, but Ken’s a real one and held onto them just in case someone came back for them. Thanks Ken!!!

⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Ken at Public Stoage on Alaska way is a nation treasure. Best in town! 10 stars!

I had a bunch of boxes to move and I had been emptying my truck since 4 pm Mike stayed and let me up to take my boxes and make sure I was able to get everything in. Awesome Person.

Ken showed us around and was very helpful with everything! I <3 public storage. Thank you Ken :D

Ken was an amazing in helping us find our storage unit, and refund our lock.

Kem was incredibly helpful in ensuring a seamless transition to another unit. I am truly grateful for their assistance.

Ken was a fantastic opening my second account in person! It was hard to do online and Ken did it again! Thank you!

Ken was so helpful in explaining where my storage was and how to lock. He was awesome and made the experience of getting a storage unit enjoyable.

My move-out experience was very smooth and Ken at the front desk was extremely friendly and helpful with all of my questions and needs! I would definitely recommend!

I went over to public storage on Alaskan Way last week to review the contents of my shed. A gentleman by the name of Ken was cleaning windows, floors and bathrooms, and it was nice to see how incredibly clean this place really is. As busy as he appeared to be, he immediately asked me if he could be of help and actually followed me up to the shed and offered to help me move some of the contents into my car. Long story, short and in ending, this location and Ken deserves a 5/5 star rating for professionalism, helpfulness and cleanliness. A job well done.

Had an excellent experience with Public Storage at Alaskan Way. “Ken” made our storage process really smooth. He was extremely informative & went over & beyond in letting us know about our space, elevators, & an initial demo on everything. Would definitely recommend everyone.

Rented here and was signed up by Ken. He was efficient, to the point and friendly. Great experience.

Reviewing for those that would like to know some upfront information. I am a current tenant rental contracts increase after three months time by 30 percent of your total original rate. So keep that in mind when selecting to stay here. In addition they only have two flat beds to carry your belongings to and from your storage unit. It’s fairly busy here so expect at some point to have to carry your own belongings unless you want to wait. I was helped by a gentleman that worked there and he is very talkative but it is in a good way for transparency. So far my stay has been great will update as I need by the end of my lease.

I would recommend this facility to those in need of storage in the downtown Seattle area. Ken went out of his way to help me with my storage process, and was very kind and respectful. Overall, I've had a great experience with this Public Storage location.

Ken helped me out greatly and his customer service is top notch! 10/10 I definitely recommend to use this location for your storage needs!

Property Manager Blair went above and beyond to help me find the perfect unit and answered all my questions thoroughly. Fantastic experience overall. Would recommend.

⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Ken at Public Storage deserves every accolade possible! His exceptional customer service skills, professionalism, and dedication to ensuring a smooth experience are unparalleled. From the moment I first contacted Public Storage, Ken went above and beyond to assist me every step of the way. He patiently answered all my questions, provided valuable recommendations, and made sure I got the perfect storage unit tailored to my needs. Ken's friendly demeanor and genuine care for his customers made the entire process enjoyable and stress-free. If you're looking for top-notch service and a hassle-free storage experience, look no further than Ken at Public Storage. He is a true asset to the company and sets the standard for excellence in customer service!

⭐⭐⭐⭐⭐ Public Storage 10 exceeded all my expectations! From the moment I walked in, I was greeted with professionalism and warmth. The staff was incredibly knowledgeable and helped me find the perfect storage solution for my needs. The facility itself was immaculate, well-lit, and felt very secure, giving me peace of mind knowing that my belongings are in good hands. The convenience of access hours and the ease of payment options made the entire process seamless. I highly recommend Public Storage 10 to anyone in need of storage solutions. They truly set the standard for excellence in the industry!

David was helpful, responsible, knowledgeable and funny. He helped us with a great experience.

Place has poor communication and I almost lost my stuff because the property manager was “not there “ they raised the rent $65 in the past 2 months. It was $55 now it’s $130

I came the other day for help with our storage unit. We met Ken at the front desk. He was very helpful and polite. He gave us all the information we needed and was very quick with his customer service. It made me feel very welco.e in the building, and I appreciate his help very much. He's aweskme.

Do NOT rent from this facility. my stuff was stored in a basement unit which i thought was ok until when i picked my stuff up, it had to be some type of respiratory irritant growing into the basement or mold spores. MY family and I were coughing and my son has an allergic reaction to whatever dust/orange mold that is growing down there. Beware of the basement. Also the staff there is horrible I won't even go into detail about the countless encounters I've had with them just being rude for no reason. I will NEVER recommend and NEVER use this facility.

5 stars ⭐️ as always 😊

Do not use this storage facility! I've tried to access my storage unit on multiple occasions during regular business hours, and the building doors are locked! No notice or indication they're closed or for how long. Good luck trying to speak with an actual human being who can help you either.

David helped us here a lot. He’s great and had a nice move here. Will be using the service again. Thanks

Do not choose this facility! Scary employee named David; refused to let us unload our packed U-Haul before closing time even though we had paid and had the door codes. Told us he had let people enter the building in the past and would not let us. We incurred additional U-Haul costs. He told us the next day (Sunday) that he was going to leave at 1100 and "too bad if [we] weren't there". Posted hours for Sunday are 0930 to 1700. Aggressive.

A good location, good people, good experience

David was super nice and very accommodating for us. Storage units was spacious and cheap.

Staff here are AMAZING!! I feel so safe leaving our belongings while we get settled into Seattle. This is my 3rd unit with Public Storage

1. Easy to park and manage the in and outs. 2. Very clean, organized, secure ( password entry only and multiple secure entry; surveillance camera covert every corner) 3. Great price. 4. Offering sturdy and heavy duty moving tools.

David was super nice and stayed past 6pm to accommodate us for moving in to our storage unit. I really appreciate his dedication to service.

I highly recommend this location because of the exceptional customer service that I received from Jequetta! She was so kind, helpful and professional. She went out of her way to help me during a difficult move, and exceeded my expectations of a storage facility. Talk about great customer service! Give this woman a raise!!

Jequetta and Justin helped us get our reservation converted to a Rental. She was super patient…walking us through the process step by step. Overall great service by the both of them.

Bottom line: if you rent from this company they will raise the price on you significantly after you have moved in. The original price is a bait and switch to get your business. Expect a 30-40% price increase in the first six months. I rented a storage unit for an affordable price here. The staff is fine and they are doing the best they can. However, five months after I started renting, they raised my rent by 60$. I happened to look at the auto-pay email and noticed that I was paying much more than originally agreed upon. When I called, the staff member who answered was very kind and polite, but she could only try to extend my original agreed upon rent for three months. Looking at their website, I can rent the same size storage for the price I originally agreed to if I rent a new unit. It is clear to me that they set low prices at the beginning to convince you to move in, and then they raise the price significantly after it is too much of a hassle to move to a new storage unit. The price that you see on their website will not last. Edit: Public Storage called back and informed me that they wouldn't even give me a three-month extension, so do not expect any help on that end.

Great location, easy access. David is so kind and super helpful! Thanks David!!! :)

Jeqvetta she very professional and very helpful down to earth very nice and polite

Henry was great at accommodating my requests! He found the best unit available for me, thanks again, Henry!

Very Clean and We'll Lit. I have issue with them not being open to renters after 6pm. And there doesn't seem to be more than 1 or 2 carts for the whole complex. A Year Later: Jaquetta (sorry I butchered your name) is amazing. She is polite, beyond helpful and accommodating. The facility hasn't changed. I still have issue with the hours of operation. Maybe just one day a week, be open til 9. I would even work there for just those 3 hours each week. 6-9 Wed. On a scale of 1-10 Public Storage gets a solid 9.

We just moved out today and Jequetta has been extremely helpful and made the move out process super pleasant. She not only walked us through the check out process but also helped us during our move out! She’s amazing! Will definitely recommend this location!

I arrived at Public Storage late yesterday and had only about 20 minutes before they closed to grab a couple of things from my unit. I had a problem when opening the door. A stack of boxes had shifted inside so that I could get the door half way up and then it wouldn't budge up or down. David was very patient while I figured out how to move things around in order to get the door unstuck. I didn't look at the time when I left but I'm sure it was well after 6pm (when they closed). I am so grateful I was able to get what I needed and not have to return the next day!

Management and staffing was very good and accommodating. Not very many carts to take you stuff to and from your unit, which per the staff they had asked their management for more and they hadn’t gotten any. I’m told they were stolen by locals. Speaking of the locals there is definitely a good population of people living in storage units so getting a strong lock to add on top of the one provided would be a good idea. The one elevator door sometimes has issues and won’t close and just keeps opening and closing for ever until you hold the door close button.

Jequetta and David were really helpful in making our move in smooth and went above and beyond in helping us figure what the best unit was for our stuff. Highly recommend! Thanks for the great service and help.

One of the staff Jackula was super helpful. I highly recommend this place.

I made a huge move from Arizona to Seattle, and without the help of JeQuetta at the public storage on Alaskan Way in Seattle, I would not have had such a smooth transition. She was very helpful, not only by assisting me on the appropriate unit, allowing me to park my moving truck overnight, and also giving me great suggestions on where to travel in Seattle, to eat and lodge. Once again, I want to thank her for everything she’s done for me I am a military disabled veteran, and she made sure to accommodate all my needs moving all of my items into my storage, along with subsidizing into a smaller storage. Thank you so much JeQuetta!

I have rented at this facility a couple of times and Jequetta is the best. She is always on top of things, polite, friendly, and helpful.

Jequetta was amazing. Great help and customer service

Jequetta is so awesome.

Jaquetta has been an exceptional addition to the customer relations department at the Alaska way public storage

I rented here for a few months and I had great experience with the facility and staff, especially ms. Jaquetta helped me out whenever Needed and was always a pleasure to see in the office

Fantastic service. Jaquetta is friendly and goes above and beyond to help. She is the reason I’m staying in this unit

I was a couple minutes overdue, but Jequetta was kind enough to stay late and allow me to quickly access my storage unit. Thank you so much for going the extra mile for a tardy customer!

Jaquetta was The best most helpful public storage employee ive ever delt with. in all my years of having storage units at many different locations this is the first time ive ever had an employee actually go out of their way to help me above and beyond their job requirements.

Jonathan was extremely friendly and helpful…feel very comfortable with storing my things here!

Great service, Johnathon was of much help

Jonathan was great. He was always on top of it getting me carts and I appreciate it.

My experience at the public storage next to the pier was amazing Jonathan provided excellent service and support.

Amazing customer service! They are SO NICE here. I highly recommend.

This place is the right spot to keep your stuff on.. A really nice person always see smile in her face with some good energy. She is so kind and friendly!! Her name is jequetta.

One of the decent person ever help me at this place. She was so kind and helpful. Her name was jequetta

Had a wonderful experience moving into a new unit with the help of John, who went out of his way to make sure we had a seamless experience. Super courteous and professional, and was magically able to produce an extra cart for us out of thin air. Huge thanks again! Wonderful location too!

After utilizing many different storage facilities, some good and some not so good, i can honestly say that Public Storage has been the overall best. I'm giving them a five star rating due to their exceptional customer service. I'm in and out of their abour 3 time a week and their staff, especially Johnathan has always been kind, curtious and very helpful. Thank you Public Storage, Alaskan Way!has always bee

Easy to move in and out. Jonathan was helpful in assisting us.

Safe storage place and a great service by the employees. I personally appreciate Jacquetta for helping and resolving issues during the time of move out and transferring to a new unit. I give 5/5 for Jacquetta.

Great experience from Jonathan as he was helping me move out of the space, very friendly service!

Very helpful. We stored luggage after our cruise and before our flight home. Cost effective and Jonathan is super helpful.

Was able to be get last minute storage for our luggage when our original plans fell through.

Jequetta is very helpful. The construction around the property has been going on for a few years. Jequetta is sympathetic to the hassle to customers that this has been for so long.

Kai was absolutely amazing. He went above and beyond to make sure that everything went smoothly and that we had the best experience possible.

This Public Storage is very welcoming, in a great location, clean, and secure. I had never used a storage unit or movers before and Jequetta was extremely helpful and polite when I was moving my stuff in. She even offered to change my unit when the elevator to get to my original one wasn’t big enough. Would highly recommend this place!

Jequetta was super helpful!

Customer service was very good

Jaquetta went above and beyond to help make my move in as seamless and fast as possible!

Everywhere needs a Jequetta! Super helpful and fun to talk to, who would have thought going to store some paddle boards would be a highlight of the day!

Jequetta was amazing - we had a problem and she helped up get it fixed. Excellent customer service

I've used this location for a few years now and it is very secure, well run, and affordable - all this despite being in the core of a urban area. Kai in particular is very helpful and knowledgeable - I recently changed storage spaces and he made the process seamless and quick; very pleasant and easy to work with.

I had a good experience, much more up to date. Workers always kind

Awesome and profession service! Thank you Pascale !

Jonathan is the man! Had a great experience here.

The staff Johnathan is real helpful. He did help me a lot to arrange everything.

Jonathan did an excellent job helping me with my storage unit. I would highly recommend using this Public Storage location!

Jonathan was very polite and went out of his way to make my move smooth. He put the whole process at ease for me.

Deondre was very helpful and knowledgeable about everything and made my trip there easy

I've had a really easy experience with the Public Storage on Alaska Way for the past couple years, and shout out to Deondre for making the move out process super smooth!

Deondre was absolutely fantastic and gave great customer service. A real pleasure, great attitude, and problem solving. As a former management consultant before becoming a professor, I know good people are hard to find and I would not be surprised if Deondre deserves a raise.

Super cool place

Only store your items in this storage if you don't care about them at all. This location is continuously being broken into and the management does not take any accountability whatsoever. The current manager here is one of the worst humans I've ever met, and he'll make it a point to yell at you and blame you for his own mistakes and negligence (they lost the key to our new lock after a break in and refused to call anyone to open it until the next day at which point we'd already missed our flight). I can't believe that any company would have such a terrible person managing people's belongings. He was screaming at my mother at one point. Absolutely horrible and disgusting. Rent at your own risk.

This morning, as well as this afternoon, I enjoyed fantastic customer service from a lovely human named Deondre! Additionally, I was already a Public Storage customer at this location, so his kindness wasn't motivated by sales or incentives. Many thanks Sir 🙏🙂

Easy to find, nice communication

Deondre, the on-site manager, is the most professional, courteous and helpful I've ever encountered in my experience with the storage business. I would recommend Public Storage, Alaskan Way without hesitation because I know Deondre is on top of things, and you can rely on this storage facility with confidence.

Very helpful, respectful, and fast at answering any questions

Deondre was very helpful you don’t see to many hard workers like himself

Deondre was fantastic. He was friendly and extremely helpful when I came to take care of some things. Thank you!!

Deondre was incredibly helpful in resolving an issue my bank account was having with the auto pay program I was part of with Public Storage. He was professional and friendly and helped to get everything figured out, thank you!

Deondre—the new manager—was great! Super friendly and helpful to this stupid boy who lost his key. He was great!

I have to thank the staff...especially Deondre for helping me today. Super professional and in tune with their customers. Thank you 🙏

Awesome 5 Star service from DeAndre. Very helpful in answering any initial questions and getting me set up. Thanks DeAndre!!

Elisha was very helpful during my move. I would definitely recommend this storage facility to people searching for storage in Seattle.

I only needed to store my stuff here for a couple of weeks while I was closing on a home. But the customer service here was fantastic! Elisha helped me every step of the way and was friendly as can be. Thank you so much for everything Elisha!

Elisha was very helpful with all our last minute changes and getting us checked in. Highly recommend this storage facility!

Elisha is the best she needs a raise ASAP. She’s has the best customer service I’ve ever seen.

I have been renting a unit here for over 10 years. Customer service is usually pretty helpful, but best to use the website. Access is extremely limited due to construction on the waterfront. I no longer have access at the door on Western, which was directly next to my unit. The app makes use of the elevators & doors easy at least.