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Public Storage Self-Storage Units at 700 Fairview Ave N, Seattle, WA
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x10'Online only price$ 67/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 67 /mo $ 134Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 69/mo
Small 5'x10'- Inside unit
- 1st Floor
$ 69 /mo $ 138Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 74/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 74 /mo $ 98Best Price Label+ one-time $29 admin fee
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9'x5'Online only price$ 76/mo
Small 9'x5'- Climate Controlled
- Upstairs/elevator
$ 76 /mo $ 152Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 76/mo
Small 5'x5'- Downstairs/elevator
$ 76 /mo $ 101Best Price Label+ one-time $29 admin fee
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5'x4'Online only price$ 80/mo
Small 5'x4'- Climate Controlled
- Inside unit
- 1st Floor
$ 80 /mo $ 106Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 83/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 83 /mo $ 110Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 95/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 95 /mo $ 190Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 118/mo
Medium 7.5'x10'- Climate Controlled
- Upstairs/elevator
$ 118 /mo $ 157Best Price Label+ one-time $29 admin fee
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10'x7.5'Online only price$ 135/mo
Medium 10'x7.5'- Inside unit
- 1st Floor
$ 135 /mo $ 180Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 168/mo
Large 10'x15'- Upstairs/elevator
$ 168 /mo $ 224Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 179/mo
Large 10'x15'- Downstairs/elevator
$ 179 /mo $ 239Best Price Label+ one-time $29 admin fee
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15'x10.5'Online only price$ 191/mo
Large 15'x10.5'- Downstairs/elevator
$ 191 /mo $ 254Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 201/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 201 /mo $ 268Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 312/mo
Large 10'x20'- Climate Controlled
- Upstairs/elevator
$ 312 /mo $ 416Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 312/mo
Large 10'x20'- Upstairs/elevator
$ 312 /mo $ 416Best Price Label+ one-time $29 admin fee
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10'x19'Online only price$ 355/mo
Large 10'x19'- Climate Controlled
- Upstairs/elevator
$ 355 /mo $ 474Best Price Label+ one-time $29 admin fee
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10'x18.5'Online only price$ 380/mo
Large 10'x18.5'- Climate Controlled
- Inside unit
- 1st Floor
$ 380 /mo $ 506Best Price Label+ one-time $29 admin fee
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South Lake Union Storage Units Near Mercer Street, I-5
South Lake Union Public Storage provides affordable self storage options to help residents and businesses in the community find the extra storage space they need to stay organized.
This large facility is located at the intersection of Valley Street and Fairview Avenue, a few hundred feet west of where Mercer Street meets Interstate 5.
Less than three miles north from downtown Seattle, and a short distance from the Space Needle, KeyArena or the Amazon headquarters, this is a convenient location for growing families, growing businesses or young professionals on the go.
With Seattle being such an active community, especially the pedestrian-friendly South Lake Union neighborhood, grab a 5x10 storage unit to store recreational gear, biking gear, exercise gear or athletic equipment so it's all out of the way at home., yet easy to grab when heading out to Lake Union Park, Denny Park, Volunteer Park or any of the other great local outdoor settings.
For small companies on the verge of big things, finding some extra office storage space can be a game-changer. Let a 10x10 storage unit hang on to extra supplies and equipment that is taking up too much space in the workplace.
When remodeling a house or townhome in the neighborhoods west of Highway 99, a 10x20 storage unit is big enough to hold everything inside the master bedroom, living room, dining room and all of the household appliances.
At this location, customers can choose from a variety of cheap storage units, including indoor storage units with hallway entry, outdoor storage units with drive-up access and the option of climate controlled storage units for that extra layer of comfort.
The manager of this property lives on site to help provide peace of mind for customers and the friendly, knowledgeable staff is on hand 7 days a week.
This South Lake Union Public Storage takes great pride in helping customers throughout The Emerald City tackle their storage needs time after time.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 821)
Downsizing our space needed was easy to do. The attendant found a space near our old one and the move was complete in under an hour.
Emma was the absolute best when I needed to transfer units. She made what I thought was going to be a real chore into a very seamless and pleasant experience! Thank you so much Emma for all your help!!!
Karisha was very hospital and genuine!
I had a very disappointing experience at this storage facility. When I arrived to move my belongings, I found out that the elevator was not working. The front desk employee, a bold, stout white man, rudely informed me that the power was out due to a city shortage. I had already arranged and paid for movers, and when I mentioned this, he rudely shouted at me to cancel them immediately. I hadn't received any prior notice about the power outage, and when I asked about it, he dismissively said they couldn't notify all customers because they have too many.
To add to this, 2 months later when I moved out, l attempted to return the lock, but the same employee (bold, stout, white man wearing glasses) insisted I keep it for future use instead of giving me a refund $50. It felt dishonest, as it seemed like a way for the facility to keep the money.
As an Asian female, I can't help but wonder if this treatment was influenced by my ethnicity. The experience left me feeling disrespected and mistreated. I would not recommend this facility, especially if you are Asian. Even though Seattle has a diverse population, in my experience, it has been one of the most racially biased cities l've lived in. It still holds on to its small-town culture from before Amazon's growth.
Pricing: Exploitative, renter beware. After two years they had increased my cost over 50% (from $86 to $133). I then learned that new units equivalent to mine were renting for $58. I had to rent a new unit and will need to move all of my stuff over; they refuse to price match and let me remain in my space. It's price gauging and manipulation at its finest. They are relying on people not being in town and not able to move units and just accepting the exorbitant rent increases.
Security: I've stored stuff safely for two years but in the last couple months another unit had $10k stuff stolen because the ceilings here are just chicken wire. Thieves rented a unit, cut the wire above their unit and crawled over to another unit, cut through again, and stole many valuables. I will be moving my stuff elsewhere.
Experience: Convenient, clean, easy. Really friendly staff.
Karisha was super helpful!
Ian did a great job
Thanks Karisha help me every thing I need to know for the moving out. Highly recommend!
Karisha was wonderful assisting my move out! It was very convenient and she was so kind :)
Very rude customer representative in the store who is yelling at customer when asking a question.
This place is the best and Karisha is so helpful
Really great service and help at PS after a long term storage experience. Huge thanks to Julian especially for making my move out smooth!
Julian was incredibly helpful during a stressful time for us. He expertly answered all of our questions and found us a great deal that fit our needs perfectly. Thank you so much!
Karisha, Julian, and Ryan have been my Public Storage heroes over the last day. Their customer service and kindness speaks to how well run this Public Storage facility is. I lost my keys and they were able to drill out my unit lock within the day and were available the next day to open it up for my movers. The facility itself is clean and easy to access. Julian even brought up a big cart for my movers when he saw they needed one. Truly a storage angel. Overall 10/10 facility for storage needs. Everyone that works here is really lovely and helpful.
Staff is helpful and the new building is really nice and clean.
Thank you so much for your help closing my account Julianne and Karisha! Yall were so helpful and polite!
Great staff.
My experience at this facility has been wonderful! Julian provided outstanding service and support at this location, and he went above and beyond to help with any questions, details and assistance as needed! Thank you!
Jauian And Gage were awesome! Made me feel comfortable to leave my belongings !
This facility in South Lake Union, Seattle, is consistently well-managed. A few years ago, I had an urgent and complicated move. The timing required that I enlist help of others to finish situating my storage unit. Julian patiently worked through my detailed questions and helped me set up an authorized user for my unit who could help me finish up.
Just recently, I visited Seattle and downsized my storage. Kaitlyn followed up promptly to my online unit reservation, alerting me that the office was closing for the day very soon, so that I would not forfeit my reservation with a no-show. We quickly rescheduled over the phone. When I observed her later in person, I noticed that she was careful with the details of her job and interested in growing her professional skills.
When I did arrive to select my smaller unit, Blair assisted me. Blair was very careful to ensure I received a reduced price for reserving online, though I was paying in person. He also answered a number of detailed questions for me about the updates to the rental agreement since my last contract a few years earlier. When I signed the contract, I felt confident about what I was doing. Blair's long history with customer service roles showed nicely, despite his being a relatively new employee at Public Storage.
As I was making my move from the larger unit to the smaller, the Damp Check bucket I was using to keep the unit dry, sloshed a bit and made an oily spill on the store. Julien happened to be on that same floor nearby, and personally came and cleaned up the spill for me to ensure that the particular oily nature of the Damp Check fluid would not cause anyone to slip and fall. This he did with kindness and professional courtesy, attending to the details of his work without complaining about the extra effort I had accidentally caused.
Consistently, each of these employees has demonstrated a good balance between friendliness and healthy attention to the details and the boundaries of their job. Consistently, the place is kept clean and in good repair. Yep, 5 stars!!!
Talked to Blair here earlier this afternoon. Went from walking through the front door to inspecting my new unit to filling out the online forms and paying for first 30 days in about 18 minutes. I got clear paperwork via email explaining my setup and next payment due, which seemed to me a pretty good deal. Blair was friendly and professional throughout. Very great experience. They had a pretty competitive deal on cardboard moving boxes as well, so I picked some of those up on the way out. Positive interaction from beginning to end.
Friendly and comprehensive walk through by John! I'm helping a friend move while they're stuck out of town, and the key hand-off process went very smoothly.
John was very helpful in showing me how the unit would look and in answering all of my questions. Great service!
Super nice! Awesome costumer service!! Very helpful.
Very clean and the staff was incredibly friendly & helpful during my time of need. I can highly suggest this location:)
John was new but really awesome. Gave me great options and explained all very well.
Karisha, the manager, was very sweet.
All and all having a storage unit right next to Lake Union is great. Came from California expecting an expensive 5 by 10. Price was surprisingly good considering we are in downtown Seattle.
Its a storage unit. Nothing special. If you decide to rent here, be prepared to just have your rate raise whenever they want with 30-day notice. Terrible company that advertises good rates then raises them within months, hoping you'll just not move your stuff.
Back to 1 star. I've been here for over a year and they've increased the price way more than would be legal if it were rent. Plus, I've yet to come in the last 6 months and have a dolly available to use. Ridiculous. It's a classic example of bad management. Plus the owner will try to bribe you to change your low review for $20 off one months rent...which is illegal.
Still receiving amazing service, fair prices, everyone is being super helpful
Good play to rent
Stored my stuff here for two years. Here is my opinion:
The good
-great location
-great staff who are willing to help
-good security with access codes and integration with the app
The not so good
-elevators are always going down which is a problem if your stuff is on the top floor
-storage rents went up dramatically in three big increases every several months while I rented
The process of renting a storage unit was so easy, the location is amazing, the units themselves and property are very clean and well taken care of. In addition the managers were super helpful any time I had a question! Highly recommend - I couldn’t have had a better experience.
Great, safe, clean! Julian is awesome!
Julian and Karisha rock!
I have had a few storage spaces and this one has been my favorite. The management is friendly, they keep the facility clean and secure. I have had no issues and been here for a year.
The location is also a huge plus, they make it very accessible. Definitely staying here for a while
Julian was excellent to work with! Thank you for helping me with my rates!! I’ve stayed with Public Storage for years because of you!!
I had a wonderful experience with Karisha and Julian are super helpful and amazing
This storage is secure, convenient and friendly. Would highly recommend this team especially Julian and Ryan for their professionalism and customer service. 5 stars all the way, they go above and beyond!
Great customer service, I definitely recommend this place. Karisha (Property Manager) is the best!!!
Katlyn was super helpful and untangled some issues for me. She was efficient and friendly!
Super nice folks, amazingly clean facility and secure’
The building is well kept and layout is easy to navigate. Secure key code access to all doors keeps items secure and provides convenience.
The property manager Julien was nice and very helpful and knowledgeable with all my questions or whenever I had any comments.
Julian was amazing with helping finding the best rental. Very friendly and answered all the questions.
You generally expect dealing with a storage facility to be a cold, impersonal experience. That's not the case here at all. The staff is always super friendly, and genuinely eager to help- it feels like they're on your side. Folks here are always great, but during my last visit Julian went out of his way to help me sort out a minor issue. The facility itself always feels really well maintained and secure. Can't recommend this place enough.
Excellent customer service from Julian, Karisha, and Lisa - on a holiday no less!
Storage is easily accessible and clean. Everything else as advertised.
Using the app makes entering and exiting the premises hassle-free.
It can be difficult to exit from Fairview Ave, but fortunately there is another gate to the premises from Valley street, which is very appreciated.
During peak hours, all the dollies may be taken, but outside of those times, i never had an issue accessing a dolly.
Just wanted to shout out Julian, Karisha, and Lisa again for their professionalism. I will definitely use Public Storage at this location again if I need it in the future.
Karisha was so nice and very helpful with my move out! I highly recommend this location.
An unfortunate situation was corrected by some of the fine employees that care about customer service, namely Jullian and Karisha.
Julian is the best, really helpful with setting up the account.
Julian and Karisha were amazing - had a seamless experience. Will definitely be using the services again in the future.
Mr Julian was extremely efficient and friendly in getting my unit set up. Would highly recommend this facility and team!
Very nice and friendly place, Julian was an amazing help! Thank you !
Very friendly and helpful in assisting me with the picking up freight from one of their customers!!! Thank you for all if your due diligence!!
Very clean and cool space. The design is very convenient for moving by one person. Door opening system offers a secure and quality storage for people living around. The property manager Karisha was super nice I do appreciate the kindness.
Definitely I will use here as my storage again if I need it in the future.😊😊😊
PLEASE DO NOT STORE YOUR VALUABLES HERE
There is a major security vulnerability in the way the units here are constructed. As you can see in the attached photo, the top of all storage units inside the building are covered solely with thin chicken wire. Thieves were able to cut through the chicken wire ceiling of my unit, then removed my lock (the lock provided by Public Storage), and replaced it with a fresh lock that they were able to acquire from another unused storage unit. The thieves were nice enough to leave me their pliers. I had to call a locksmith (lead time from Public Storage was 2 weeks to get the district manager out to cut the lock), pay $200 for the locksmith, only to find it wasn't even my lock.
They were able to freely leave with around $10k worth of valuables from my storage unit. Despite the access codes at the front gate, and requiring access codes to access each floor, I was told by the employees at Public Storage that thieves will book a unit on each floor through the proper channels, then likely use ladders to peer over the top of the unit where they can look directly at your belongings to choose which storage units they want to break into.
Luckily, I had the unit insured through the Orange Door insurance that Public Storage provides, but that won't cover most of the loss and it doesn't cover the sentimental value of the lost goods.
From speaking to employees, I understand that they're aware of this problem, this has happened before in the past (search for news articles about this), and yet they've done nothing to patch this huge security vulnerability that leaves your items/goods unprotected. If you are storing items that have any kind of sentimental value or that thieves might be interested in, please store them somewhere else that doesn't have a chicken wire ceiling.
Great experience! Karisha was extremely helpful during the move in and move out process! :D 100% Recommended.
Special thanks to Julian for assisting with finding my lost luggage. Great experience — thanks!
This is a tricky review because this location's staff is amazing but the corporation itself is just a giant cash grab with no integrity. They WILL bump up your rate dramatically (mine just went up 35%), but I called and had a great interaction with Jackson at the front desk that I greatly appreciated. He really went above and beyond to help me (even though my rate increase couldn't be resolved, because of corporate). If the staff here were able to run it the way they think it should be ran, this place would be much better off. I really do appreciate that this team does everything they can. I hope it doesn't go unnoticed.
I've been a customer for over 2 years. This is a fine place to store your stuff, but here's my big warning:
The doors automatically stop working after 9 pm. Hours aren't posted anywhere and no one walks the property or comes over an intercom at night to let you know it's closing time. Once it's 9pm, there's no one to help you.
I once locked all of my belongings inside aside from my phone with my unit open. I was moving things to my car when suddenly I could no longer get inside to gather my wallet and close my unit.
Then, I called support. They couldn't let me in to close my unit. They needed my driver's license number to let me out of the parking lot. My license was locked inside. After an hour of back and forth, I dug up a scan of my ID on my phone from some old car rental paperwork.
I went back another night and was finishing up around 9. I got locked in the lot again but I called and got out. Then I received a call today threatening me with an eviction if I'm not off the property by 8;59 in future.
Again, no hours posted.
No warning about the time/closing when you're on site.
No one told me I could be evicted until now.
This isn't a business. It's a cash grab.
Julian and Karisha were great with helping me get two storage units at the half price deal they had going on at the time. The deal was only for one, but they gave it to me for both units. The service was wonderful. The units were maintained really well. I would trust storing my household things at their storage facility anytime.
Kenisha is amazing. She helped me several times during my move from one unit to a larger one and was so helpful, knowledgeable and available. The staff here have always been wonderful. :)
Jackson was super helpful and knowledge. He made moving into my unit so much easier and I felt I was in good hands. I’d highly recommend this location.
Staff is awesome. Very helpful and generous. Facility very clean and organized.
Mr Julian was so helpful! Thank you so much. Emma was assisting in spirit. Love this public storage unit space!
Great people in the office. There needs to be more luggage carts.
Jacksons the man! Super easy process.
Julian is the best
Karisha and Jackson are awesome! They went above and beyond for me when a small issue came up. I store frequently with public storage and this is a top notch location
Karisha and Julian are the best
Terrific service from Julian, top notch. Helped me solve a logistical issue to do with my units and I couldn't be more pleased! Well done Fairview PS !
Have to shout out Karissa for making our storage unit process seamless and super easy to understand. She is the main reason I would come back to this location!!
Just a block from Lake Union. Plenty of parking. Great space at a place with history: the old factory where Ford T's and other cars were built. Troy was great at showing us around and helping us find the right unit for us.
We have had storage units at the Public Storage on Fairview in Seattle for several years. The lighting is good and the buildings are always clean and maintained. I haven't had much need to talk to anyone in the office. However, today I needed help changing my payment method and went into the office. Julian was a rock star. He was very courteous, friendly and helpful as he worked through my accounts.
Julian was great and help us save money. He made our moving day better! Thank you!!
Julian at this Public Storage is an exceptional employee who exemplifies true professionalism! He consistently goes above and beyond, handling every interaction with courtesy, competence, and a warm human touch. His caring attitude and eagerness to help make an otherwise mundane storage experience truly pleasant!
I want to take time to commend Julien at the Fairview location for going above and beyond to help me. His customer service is outstanding. He is friendly, helpful, and works to make sure everything is as it should be with your account. I appreciate his help very much. I have been a client at the Fairviews Public Storage since 2018, and while everyone has been great, Julien is exceptional! Thank you.
March 2024 update: Biggest drawback to this site is they keep raising rates, seems every other month!! They don't care if you're a long-term customer!!!!! GREEDY! Location is one thing...but it's not worth a $55+ increase a few times a year!
convenient off Mercer exit at Fairview. A few spots to park before the security gate. 1 block from C Rapid Ride stops, 2 blocks from trolley to Westlake mall. Also Mohai at SLU and Wooden Boat Center if you want to take a lunch break watching boats in between packing. Clean site. Only drawback is they keep raising the prices! For us long timers we should get a discount since we stay for years! Just because you're in a rich neighborhood (Google, Allen Ins) doesn't mean tenants are rich!
Friendly staff, clean environment. I love the fact that I can drive for 2 and 1/2 hours and have a clean washroom at the end of my journey before I start loading or unloading my car. It's too bad I had to move my contents to another storage locker closer to my sales territory. I will say this much though. Getting out of this location if you want to go left back to I-5 or west to Lakeshore is near impossible.
Karisha was so kind and helpful. She made our experience so smooth and easy.
Updating this review to account for nearly 6 years of renting here. Stop looking anywhere else, THIS is the best spot in Seattle. We had one unit elsewhere and moved the rest of our items here into a second here because we enjoyed it so much.
Superbly maintained, well lit, secure, bathroom on-site, plenty of parking to include freight loading bays, multiple large elevators. You name it, this place has it.
Julian, Karisha, and Jackson are friendly, easy to work with, and genuinely care about your experience. You won’t find that at many other storage locations where they just want your money. They run a tight ship, and as a result the quality of the location has actually increased over the years. Take a look at any other storage location around Seattle and you’ll find they don’t even try to maintain their current level of quality.
Enough reading… go to 700 Fairview and start renting!
Mr Julian is the absolute BEST!!! He saved me money and was a professional, many thanks!!!
Absolutely wonderful experience getting a storage unit in this facility. Julian made the whole process so easy and efficient. The building is clean, safe temperature controlled and secure and they are running a special right now to get first month for $1. Access with Phone App and wide range of hours makes this storage business one of the best in the city.
Convenient location and well maintained. I recently moved from the smaller unit I've had for several years into a larger one, and Julian was most helpful getting the logistics sorted quickly and making it an easy process!
Good service
The find my dolly tanks
Hey Thanks Julian and Karisha thanks for all your help today
Great experience, Julian was super helpful and made everything so smooth and easy!when I had to change units Karisha and Troy were so accommodating and helpful and got me the best deal. Superb service and management!
Easily moved into a new storage unit today, Julian was very helpful. Highly recommend this location!
Jackson checked me into the property with excellent customer service. The property is really clean and easy to get into.
Mr Julian and Mrs Karisha are always wonderful and so informative when I come here! Thank you! Hopefully their corporate office continues to let me work with them! Thank you you two!! 😎🤘🏻💯
Great experience! Julian and Troy were very helpful. Great and very clean property. I don’t need the storage unit anymore but the next time I need storage this will be my preferred location.
Karisha, Julian, and Troy saved my life omg I love them so much
I had an outstanding experience at South Lake Union Public Storage, thanks to Julian and the crew. The facility stands out with its cleanliness, upkeep, and the sense of security it offers every time I access my unit. Initially, I was hesitant due to the horror stories you hear about storage lockers, but my concerns were quickly put to rest. I've stored my precious and valuable belongings here for over six months without a single issue. The professionalism and dedication of the staff, coupled with the well-maintained and secure environment, make it a top-notch choice. I wholeheartedly recommend South Lake Union Public Storage to anyone looking for a reliable storage solution.
Julian and the others helped us out by changing the light in our unit today. Thanks!
Karisha & Julian : we’re really helpful for my storage - I had a really great time with public storage
Julian was AAAWWWEEESSSOOOMMMM!!!
Very knowledgeable and personable. He walked me through the process, which took a few minutes.
Karissa, Julian, Emma and the whole team at 700 Fairview are fantastic! So helpful, walk boxes to the car, great information and Super Friendly! Which is great for a public storage spot! Whoever is hiring and training this crew- well done! They are a joy to work with! Thanks for remembering and honoring that customer service matters!
Thanks for the service!
They answer super quick, lost my keys they solved it right way, Julian followed up quick so I could have access to my unit again.
Thanks so much! 5/5 Love they haven an app so i have access as well :) .
Thank you Mr. Julian for helping us get a much better rate for our unit!! Great customer service.
Great facility, modern, clean and convenient. Most importantly, the staff is courteous and customer focused. When I needed a helping hand vacuum sealing my mattress, I went to the office and got multiple hands. I was provided with a vacuum and hands-on assistant in vacuuming and wrapping the mattress.
Thank you Karisita, Emma, Blaire and Julian
you all were more than wonderful
Thanks to
I needed to upsize my storage unit and Public Sotrage made it easy! I had some questions but Julian and Karisha in the office were super helpful! This storage is well lit, clean and I love that you can use the app to open gates/doors!
Julian was so helpful with my transfer and he was super patient with me
Very helpful staff. Clean storage and easy move in
Incredible customer service!
Julian, karisha and jamie??? are awesome and super helpful!
These guys are the best. Franklin and Julian were super helpful.
Karisha, Julian, Davan and Jackson were so helpful and accommodating, best experience ever. Get your storage taken care of here!
THANK YOU JULIAN FOR SETTING MY COMPANY UP WITH A STORAGE UNIT NEAR MY OFFICE, PERFECT LOCATION FOR MY STAGING FURNITURE. GREAT EXPERIENCE, CLEAN AND EASILY ACCESSIBLE . FRIENDLY SERVICE AND STAFF .
Positive experience! Richard was super helpful getting me set up.
Karisha and Julian were both outstanding and took all the time to explain everything. I highly recommend Karisha and Julian !!
Julian was EXTREMELY helpful. He discussed options, showed us the space, and then found an alternative space better suited to our needs for the same fee. Thank you Julian for your advocacy and kindness.
This was my first experience with Public Storage (storage in general) and it was an extremely pleasant one. The circumstances for my visit here were a bit stressful but Karisha and Julian made this an incredibly smooth operation for us. When we got there, the elevators were out due to the power surge in the area. The moving services and I were debating on what our next steps ought to be. Karisha and Julian stepped in to help and transitioned us to a ground floor unit. They were empathetic, respectful and followed up to ensure the move/storage went smoothly. I can't thank them enough.
The general facilities are also very well kept, clean and exceeded expectations. I also learnt one of the buildings was a historical one!
I was able to reserve my space online and using the app get in/out quite easily.
Overall, an outstanding service and experience. Highly recommend.
Julian and Karissa are very helpful. The units are clean and well kept
Easy!
Kudos to Julian at the front desk for making my move as convenient as possible. 11/10
Julian is fantastic!!! Seriously the best.
Update: Julian is once again fabulous and made my busy day a little easier ❤️
Shalleenakaye was amazing!
Perfect storage unit in the city. Great friendly staff.
Great storage unit, property clean
Julian and Karisha were super helpful. It was a great space and always easy to access
Julian and Karisha provide excellent service! This Public Storage site is impeccably maintained, spotlessly clean, and offers competitive prices. Undoubtedly the best option in the city – secure your unit now!
Jackson helped me vacate today and amazingly saved me $90 with his expertise.
Everyone who has helped me here over the last 3 months of rental have been such kind, down-to-each, understanding humans.
If you’re looking for a responsive storage unit in a considerably safe neighborhood, go for this one.
Thanks again team for helping me storing through some of the toughest months of my life.
Great location right off the mercer exit for I5 access, quick access using app, friendly staff.
The facilities were kept clean and they provide carts to help you move items. It’s also not too crowded even though it’s in downtown Seattle. Jackson, Karisha, and the entire staff were very friendly.
Julian is awesome. Simply awesome. I had a complicated move and he was supportive and helpful from the beginning of it to the end, to include intervening to help the driver of my van, negotiate entry and exit. Impressive and appreciated.
Great location, not so great prices. Limited selection of available units
Nice location, heated, good app, but the elevators are a nightmare to use and you can spend 5 minutes just trying to get the doors to close.
Process of renting was convenient and easy. Karisha in the office was very helpful and personable
I’ve been a public storage customer for many years, and needed some help today transferring to a new unit. Jackson was super helpful, answered all my questions, showed me where everything was, and got me in and out nice and quickly! Thanks for the awesome service!
Julian and team are helpful, are very good listeners, and provide good customer service. Thank you!!
I have a couple storage units but I have to say the Public Storage on Fairview is the best. Julian was extremely helpful and went above and beyond. Because of Julian I’m moving my one of my other storage units to this location.
Jack and Julian were awesome, highly organized and friendly.
Had an excellent experience so far with my first storage experience. All the staff have been friendly and helpful, Julian in particular.
Julian is freaking awesome.
Karisha and Shalleenakaye were a bright addition to the day.
Great customer service from Julian Karisha! Very pleasant and professional! Thank you!
Jackson and Haley are amazing! They walked me through the unit and showed me ins and outs of the place. Had a great experience renting a unit here. Highly recommend!!!
Jackson was awsone...
Been with PS since 2016.
Julian and staff are incredible! Thanks for making things easy…
Had an excellent experience so far with my first storage experience. All the staff have been friendly and helpful, Julian in particular. The place is clean and well maintained. Climate control was a particularly important feature for me and when I visited the unit on a hot day, the building was cool.
Looking forward to a continued positive experience!
Karisha has been and continusly very courteous , professional , EFFICIENT , and extremely patient. She has been a joy to work with.
They increase your rent too frequently.
Awesome folks beautiful facility. Julian great.
Unit itself is well maintained, staff was nice during the little time I interacted with them. Hours are better than most places. Traffic getting to and from the unit is a huge deterrent though between Mercer and I-5 and Fred Hutch. They tried to increase our rate from $120 to $170 (a FORTY PERCENT increase - I mean inflation is real, but there’s no way the managerial cost of this place increased by 40% in a matter of months. My income certainly didn’t!) and at first we were able to stop it and then it happened again, this time without warning. The only way to get a hold of someone is to leave a voicemail inquiring about availability- that pretty much guarantees they’ll call you. Otherwise it’s extremely difficult to get a hold with someone at the physical office.
Staff are so kind and helpful! Quick and easy move-in.
Julian was so helpful! He could tell that I was flustered with the move, and was patient with me showing where my unit was and making sure my access code and keys worked. Made the process so much smoother and enjoyable for me!
We needed to upgrade to a larger storage unit. Julian was very friendly and helpful, and guided us smoothly through the whole process. Thanks a ton!
Julian was fantastic, and saved my entire day. Going through hoops and rings of fire to assist me, going as far as to stay 30 minutes late and stick with me the entire time.
I dont normally leave reviews but this was necessary, he did too wonderful of a job for me not to.
If there is a hero at Public Storage, it would be this guy
Everyone here is so nice!! When my partner and I had an issue with our old unit Julien was incredibly accommodating and made the entire process of getting a new one a breeze! Would absolutely recommend!
A seamless and pleasant experience. I ran into an issue where my storage unit was too small and Julian was there to save the day! I was having a stressful move and Julian was friendly and able to get me a larger unit in no time.
Very positive experience with Julian and his team getting my belongings moved into a unit so that I can try Van Life for a year. They were all friendly, helpful and solution oriented.
Julien was excellent. We will definitely recommend this location to all our friends in Seattle!
Karisha was super helpful and made this part of my move to Seattle very smooth. Much appreciated!!
Very clean and easily accessible storage. Prices are pretty average but the sizes and availability are pretty solid.
I’ve rented storage units more then once, Madison is one of the better representatives I’ve worked with. He focused on how to make my life easier, and had all the information I needed on hand!
Karissa was very knowledgeable and helpful.would very much recommend public storage
Julian was helpful with the unit move and great to deal with as always! Great time and fantastic facility
Very comprehensive guide. Very helpful!!
Jackson was great help closing my account. It was great using this service.
Julian is an angel
Julian was super helpful with my move and giving me the most clear instructions with everything! Thank you Public Storage and Julian for your stellar service! I definitely recommend Julian.
Mr. Julian was super helpful. He gave us a bunch of tools to help us and was super friendly!! Awesome!
Very clean and safe location! Keisha and Julian are excellent people to serve and give the required guidance.
Friendly/helpful staff. Easy to navigate
This is the nicest storage facility I have ever been to! It is incredibly clean and organized and not to mention the staff is so kind. Julian was so helpful! Won’t ever go to a different location.
Property is clean and well secured, everyone is so helpful and polite. I LOVE the app. A little tricky to get out of when traffic is crazy, and I wish they had more moving carts. Otherwise a great facility in Seattle.
Julian was an amazing help to me. He walked me through the accessing my unit step by step. Even helped me download the app. Definitely 5 stars
They are nice!
Karisha and Julien are amazing and have been super helpful and are very helpful in supporting out business needs here in Seattle
Great experience always at this facility! Have had three storage units here over the years and everyone is always so helpful and kind. The facilities are well kept, clean and secure. Special shoutout to Julian - made the process of moving units seamless, with a smile!!
Amazing staff! I did a short term rental as I was moving between places and it was easy and cheap. My only struggle was that sometimes the carts ran out. Thanks for the great service!
Julian is very helpful, best experience I’ve had
Julian is so nice, he is the best person ever.
Julian was very friendly and helpful in my move-in process! I know my stuff & my money is in good hands :)
Rome was amazing in helping me set up my storage unit! I am a college student moving my stuff in for the summer and he was so helpful in everything. This is my first time renting a storage unit and he and the whole staff helped me with no problems. He was fast, super friendly, and a great person to do my unit with. If you want a secure place to store your belongings with ease, for sure go here!! thank you to Rome and everyone else at this public storage :)
Was a quick and simple way to store our stuff for a PCT attempt. Super helpful staff, and a breeze to use and access. Stellar place!
Julian was very helpful…the entire price was smooth!
I had a wonderful experience setting up my storage unit with Matthew! All of my questions were answered and I felt like Matthew went above and beyond to ensure I had a unit that was perfect for me. I am extremely pleased with my experience setting up a storage unit at this location and I will absolutely be recommending anyone in need of storage in the area to check this locations out!
Thank you again for a job well done!
Julian was very attentive through the whole process
Needs 24 hour access, and why is every floor but the fourth air conditioned? And the fourth is like a burning inferno.
Has been a great two years here. easiest pull up, always clean. Julian and Kareesha were fantastic.
Jackson and Julian at the public storage are amazing. They were extremely helpful and mindful of my needs for storage. Highly recommend this place for your storage needs.
Karisha was so helpful and helped me opend my unit on the first day!
Julian is incredibly helpful and always goes the extra mile!
Julian is on top it, and I'm not exaggerating. The whole process to acquire a unit was so simple and smooth. Felt special being escorted through the property for the full tour. Dog was all smiles as we drove away as Julian made sure to give her a treat upon leaving. Definitely won't hesitate to frequent the office if we have any questions during our stay. What a pleasant experience. Thanks Public Storage.
Julian was a great! He helped me find a cart when none were available. Nicest public storage facility i have experienced. Very clean and secure. Friendly staff!
Karisha helped me with a package that was delivered. She really went above and beyond. Thanks for the stellar service. Julian is always a big help, as well.
The managers Julián and Karisha were so sweet and have done a great job at keeping the units clean. I rented here for over 2 years and they took great care of my things and were available for any concerns
Julian was wonderful. We had a smooth moving out and thoroughly enjoyed our rental at this location. Highly recommend
Went in a spoke with Jackson amazing person to deal with real friendly and helpful
Julian is amazing. I couldn’t get what I needed from the chat or phone support. While they were kind they couldn’t help me. Julian save the day and solved all the problems. This was the second time he’s showed up so well so we know it’s who he is.
Julian is the best!!! Very willing to assist with a complicated account issue. Responsive, concise, and personable. Rock Star!!
I have been renting a unit here for the past three years and I solidly recommend it. The freight elevator here is such a plus. This week I had to transport my stuff out of state and Julian was incredible in helping me out with my questions and concerns. I would rent here again.
Julian was so helpful with getting my unit set up! I will always use them for my business storage.
Karisha & Julian are very helpful and keyless entry is convenient.
Julian was very helpful with my move
Karisha and LT were very helpful, very knowledgeable about their work. They were also very passionate
This place is awesome! I needed a space that wasn’t too far from home to keep decorations, seasonal clothes, etc. and was so happy I found this PS location. It’s clean, well taken care of, and Karisha + Julian are so awesome and extremely helpful! There are tons of unit size options, so if you need a little extra space (or a lot) at a reasonable price, look no further. Highly recommend.
Give Julian a raise.
Julian was awesome
Julian and the team at this Public Storage offer the most friendly and efficient service I have ever experienced. They will help you take care of unexpected things with a smile and quick action. The units are clean, well-lit and the location is super convenient to visit when you're in transit through Seattle (major access to freeways and hotels close by). Thank you Julian and team for taking care of my belongings for several years while I lived abroad!
Very clean, easy access and very nice people
Thanks Karisha and Julian for running this place so well.
Julian 👍
Julian made my transition from a smaller to larger storage unit seamless! Very kind and efficient!
Julian is the greatest
Karisha helped me with my storage. Super helpful.
Great location, Julian was excellent! I applaud his patience & professionalism. Highly recommended
Great customer service from Julian! Very friendly and detailed with everything I need to know as a first time customer.
Great experience checking in today!! The person at the front desk was super helpful, and explained all the terms in detail.
Jackson hooked it up!
Karihsa was super helpful. Thanks
Julian and Karisha were amazing at teaching us how to access and use the storage. Great customer service
Easy and clean. Julian was great to work with!
GENUINELY, the nicest and most responsible and compassionate team at the South Lake Union Public Storage. They treat me with care and I just wanted to say how much I appreciate everything. THANK YOU FOR THE GREAT STORAGE EXPERIENCE!
Julian was super helpful! Great service!
Love the public storage app! Made payment and access really convenient! Highly recommend:)
Julian was very helpful!
Julien and Karisha were so helpful! I had a great rental.
I went to this public storage yesterday and met with Jackson. He was awesome! Super efficient, fast, quick witted, and so helpful!
I highly recommend!
Karisha helped me out a lot! Was a good experience.
Great service! Karisha was super helpful!
Julian was a fantastic help on my first storage unit. Highly recommend for anyone who needs some more space!
Julian and Caresha were such an amazing help! Definitely recommend!
Stopped by and was greetend with the warmest crew. Karisha, Julian, and susan were great. My experiance was awesome and very happy with them. Super clean and smells good.
Julian was super helpful with my move. Simple easy great.
Julian was a pleasure to work with, streamlined the process, excellent communication and super easy. Thank you!
I got a great deal here on a 5x5 and Julian was super helpful and friendly! Thank you Julian!
Karisha and Julian provided great service. Clear communication and clean space.
GET MORE CARTS! This is ridiculous. Me and about 5 other people here right now wanting to access our storage units and there are no carts anywhere. The office is out too. How much do carts cost? You think you could use some of our rent increases to buy a few of Amazon? Stocking carts is one of the most basic functions you can do for your customers.
Rented a unit from Karisha, who was very helpful. The whole process was probably 10-15 minutes, and she answered all of the questions I had.
Great service by Jackson!
Outstanding and helpful experience! Thank you Ms Karisha for your professionalism and speedy checkout while I was rushing to work this morning. 11/10 experience so far
I’ve only had the most pleasant and helpful experiences with the staff at this Public Storage on Fairview in SLU. Julian has helped me multiple times and is always so kind. Storage/moving/life can be very stressful and you want to be able to trust the staff, be welcomed with smiles and be helped as much as you can. This is the place to get all of those things. And the place is very clean!
This place is perfect. Karisha and Julian were so helpful and kind! They helped me a lot! Thank you two very much! Public Storage is also very convenient.
The public storage here at Fairview is always super clean and smooth to get in & out! Been using it for three years now.
Julian and Karisha were very helpful and made the process so simple!
Great staff. Julian was great!
Facility is run very well. Compartmentalized so you can only access your designated area. Overall very clean, accessible, and they have moving supplies kept in stock in the main office. Easy to access via the app and Julian did a great job walking me through and showing me everything.
Edit: you will need to purchase a lock from them based on the way they’ve constructed their units. You can use your own but you’ll need to let them know so they know it’s yours.
Great experience! Great customer experience! Just understaffed.
Julian was very helpful
Great spot and good prices if you need storage downtown, this is the place to be.
Karisha was very nice and the place is very clean! Moving from across the country to this property is much better than back home!
I have been using this location for close to 3 years now. It is in a good location, has multiple exits to avoid the traffic on Fairview, gated, and has great units. I consolidated from two spaces to one and Julian was a massive help. Julian found me a great rate and was attentive during my move out. I have yet to have a bad experience with this location. Highly recommend.
Thank you to Jackson who helped us secure a unit today! He showed us a few different storage units and locations so we really had a good idea of what would work; also was very impressed by how clean the facility was. Would definitely recommend.
Julian and Karisha have been incredibly helpful throughout my entire time at public storage SLU. 10/10 would recommend
Would definitely rent again here great customer service Jaxson is awesome!!
Hands down, coquita was the best customer service I could have asked for. She was all friendly and approachable and professional and patiently helped me out. Really appreciated it. 5 out of 5!
Friendly staff
Great spot and people.
Larissa and William are so awesome. They helped me out several times and seriously saved my tail each time as I tend to lock myself out or forget keys or any other mistakes a person can make. They were there for me and have made coming here a true pleasure. Which may sound odd for a storage space but they are always incredibly kind and fun to talk to. Highly recommend.
Needs longer hrs
What a scummy operation. Raising rates by 50% with less than a months notice, people living inside the facility making it unsafe, also allowing large moving trucks to block all the regular spots so you can’t even enter the gate, and then having broken gates that will get fixed months later.
The phone app works great. The place is clean. The location is great.
Highly recommend. Great customer service. John B was very helpful in helping me pack my box.
Julien, help me a lot and give me all the details was very patient and fast, and very talkative and nice
Karisha helped me deal with the rent problem. She provided excellent service
Johnathan is absolutely amazing and helpful
Jackson and the team at 700 Fairview Ave N are fantastic, 5 stars! They showed me several potential spaces to find exactly what I needed and helped me all the way through the process. Thanks guys!
This is place is great!!!!
The facility is clean, has temperature and humidity control,
has elevators, carts, friendly helpful staff, and parking.
Julian was incredibly accommodating and helped us handle the logistics of downsizing our unit in one day. The smallest unit is priced well and fits a lot of boxes.
Great staff. Great location. Easy.
The staff at this location made getting a storage unit super easy. And when I was ready to take my stuff out of storage the process was just as easy. Thank you to all the staff at Public Storage (Fairview)!
Easy access from highway, good parking, clean bathrooms, friendly service.
Convenient location for a storage facility in the middle of the city.
Decent rates for being downtown and you might even be able to snag a good deal from time to time.
Gate access is easy with a key code or using your phone.
Carts are sometimes difficult to find so be aware you may have to go looking for one that isn't close to your unit.
Staff is friendly and helpful.
I recently rented a storage unit here and the staff was exceptionally friendly and helpful. Jackson helped me find the storage unit size that met my needs. The facility is very clean, kept up, and secure.
Great location with clean and temperature controlled units, used this for 3 years without any issues or complaints. Friendly staff and overall a great experience!
Staff(Johnathon, Julian) has been very helpful
Place is clean and staff is friendly!
The can keep your stuff stored! Tg
Amy was wonderful. Very patient and pleasant and prompt. Thank you for your 5 star service
Everyone here was so kind and helpful! Thank you!
In case you don’t see it somewhere else, the elevators automatically lock down at 9PM and there’s no way to get back upstairs after that! Make sure that you’re finished before then!
Facility is always maintained and staff helpful with scheduling mishaps
Smooth and quick check about a week or so ago, was able to lock in their first month promotion with Julian’s help. Everything has been operating smoothly ever since, thank you!
Jackson and Julian are amazing! They helped take care of our needs efficiently and like experts. Thank you!!!!
We had an excellent service by Julian today. He was an absolute delight to help us identify the exact unit we were looking for. He helped us by showing us the units they had available so we were able to make an informed choice . Highly recommend asking for Julian at this location. Rest assured, you’ll always be well taken care of !
Besides the back gate not working the place is nice and clean the people are nice and as well protected
Amazing stuff!!!
Jequetta, Karisha and Teresa were so helpful and thoughtful helping me move out of my unit. Literally couldn’t have done it without them. Thank you so much ladies ❤️❤️
Stored a 3b/3b house here in a 15x18 for 6 weeks. Cannot rave enough about the cleanliness, security, efficient booking, check in and staff. I ran into Julian multiple times over the month, always so helpful and nice. Ran into Karisha a few times as well, very kind, always there to help. Access is easy for a moving truck, even during busy weekend dates. I easily zipped in an out for small things during the month as well. Units are impeccable, literally spotless, and very very secure. Would recommend to anyone. And it’s absolutely worth the extra money, if thats what you’re toiling over. If we need storage again in the future, there is zero question we’re returning here.
Convenient location, great staff, clean facilities!
Very helpful staff, clean facilities, easy to use app. Julian was great.
had some issues accessing my unit but Jackson and Karisha were really helpful and were able to put a credit ony account
Julian and Karisha were amazing always. From the day I rented till today when I am vacating. This public storage is a fantastically run location. Thank you.
Property was clean and easily accessible
Awesome storage. Very clean. Krashia and Julian super helpful and friendly.
Very good customer service, Jackson is an absolute G. Very upstanding nice guy, appreciate him.
I've worked with storage facilities all over the United States. As I'm sure many of you can agree, service is a thing of the past. But, today I was pleasantly surprised by a gentleman that blew my mind. Mr. Jackson truly reminded me that there are a few good folks left.
I can't say enough to thank him for being a great representative for Public Storage.
Julian was terrific! Very patient, he went above and beyond! We’d definitely recommend him and Public Storage to anyone looking for storage space!
Great customer service and easy to get to.
Julian was great. Super helpful. Fast, easy, and clean.
I needed help to transfer my storage in uvillage but it was closed. Julian helped me with the process and everything was explained really well and process was very quick. Very very nice service from Julian.
I am a business owner and use Public Storage across different US markets. Julian is by far the nicest person I have ever met from Public Storage. He is responsive, helpful, and goes above and beyond to provide great customer experience. Thank you, Julian!
Friendly, efficient, easy, and affordable.
Karisha was great and super helpful
Great service! Jonathan was very friendly, super helpful and gave us great tips! This Public Storage was clean and secure
Facility is clean and tidy, front office always staffed during office hours, good pricing.
Very accommodating and Karisha and the whole staff have excellent customer service. Highly recommend this storage for all types
Clean easy access
Very friendly and helpful staff.
I'm from out of state and got a unit to store my daughter's stuff during the summers (UW).
Staff very nice and got me all set up.
Julian answered all my questions on the phone during onboarding and Jonathan helped us when we arrived to pick up the keys.
Jonathan was super helpful in helping me find the right packing supplies for my move!
Jonathan was a great help in showing me the various units and setting up my storage rental. I really appreciated the assistance.
Very nice and helpful staff. Karisha was helpful and showed me a couple of spaces and made sure i get the best deal based on what i need.
Julian made rental easy, fast, and fun.
If you live around SLU, this facility is in a very convenient location. The building my unit was in was on the south side, and it was well lit, clean, and well maintained with good air circulation. It was nice that I was able to do all paperwork online, including moving in and moving out, and all the gate access with the app on my cellphone. If you need assistance, just walk to the office near the entrance, and there is always a friendly staff who can help you. In my case, it was Jackson. When I moved in, I had trouble finding my unit and he kindly gave me directions on how to get to my unit. When I moved out, I wasn’t sure if I had any remaining balance because I had to move out earlier than planned, and Jackson kindly checked my balance for me and made sure that I have no remaining balance to pay. Overall, I highly recommend this facility!
Exemplary service and professionality! See Julian.
The need for an additional dtoragebspacevwas sudden and I was concerned about finding what I needed on such short notice. First off, the website had all of the info I needed handy and it was helpful. Next, Kai, a new employee, could have been more helpful and polite in showing jyvoptuons and answering my questions. Then, as the selection and sign-up process got underway, Julian dove right in and together they really helped me through the process. Moving isn't the most fun one can have, but thesebfolks made it a lot better by being helpful!
Stored at Fairview Public Storage and couldn’t be happier with the help of staffer Julian. He helped me get the perfect size unit and assisted my movers to get me properly moved in. He was so helpful as well as the staff in the office. Property is clean and would highly recommend this property for storing needs.
Amazing facility! The customer service provided by Jackson was REALLY outstanding! 10/10 looking forward coming here again.
Karisha was amazing and the facility is so clean, safe, and new!
Jackson is amazing! Loved our experience!
Karisha was fantastic!! Great experience!
I have been a longtime client at public storage and have known many employees over the years, Julian is by far one of the best. He’s willingness to answer any question and his constant up keep of the property makes a huge difference. I highly recommend interacting with him for renting units and answering questions.
I have used Public storage since December 2020. I have been extremely pleased with the staff and the facility. Move-in was very easy as the large elevators were more than enough to fit all my stuff. I visited once after a year and a half to check up on everything and it was all in perfect condition. I moved out recently as I’m moving to a new city. I had to do it all remotely, and the staff was very accommodating. I had an issue where I didn’t close out my account fully even though it was past the end of the month, but Julien was able to close it out and wave my fees for the month. Very grateful for Public Storage during this pandemic and highly recommend them to anyone!
I had zero issues with access, security or storage while my stuff was here. I chatted with a person online on the Public Storage website who said I had to pay for a full month even though I was only using it for one day of the entire month. Upon checking out, I was told I was getting a refund which was a nice surprise!
Only thing that could have been better was an explanation of exactly where my unit was because it turned out there was a basement and that's where mine was. Staff helped me figure that out though.
Terrific staff at the Fairview location. They went out of their way to help me move out by end of month, which saved me money. I really appreciate how they went above and beyond.
Karisha was super sweet and helpful!
Karisha was incredibly sweet and helpful!
Karisha was a huge help, and very accommodating.
Had a great experience here! Karisha has been a delight to work with!
Great location, right off the highway. Great staff too, I accidentally moved into the wrong unit but they were very understanding!
Very helpful !!! Deondre and Karisha were so helpful and guided me to my space !!!
I rented storage at 700 Fairview for a little over a year (in the south building), and highly recommend them. The staff here are a pleasure to work with, and the building is very clean and well lit, climate controlled, and safe. So, no musty or weird odors, and I never once felt creeped out on late night storage runs. The location is supremely convenient. I could ding it 1/2 of star because there's no indoor drive-thru loading bay, but I won't because the convenience, quality of the space, and great staff more than offset it. A+++
Very deceptive business practices 3 months in and they increase my rent by $125 dollars a month?! Like how is that even a thing! Beyond ridiculous scam practices avoid this place at all costs. They also have terrible customer service they said they mailed out a notice and I never received anything so how is this even legal?
jan 2022 They have continued to raise my rent also double if not more then what they originally told me
Had a great experience renting my first storage with Deondre and Karisha’s help, highly recommended!!!!
Best customer service, very helpful. Karisha
I have been to this location multiple times including when I needed to move in and out and the elevator has been broken 3 different times over the past year. Most recently, my storage unit got broken into (as well as 14 others). I was notified and told by the manager that "most people don't care since it's just their old stuff" and "no we don't have any cameras to see what was going on" and "no we don't have night security". Not only did this company not offer to reduce my rent/month, they did not offer a free month or two. They gave me free locks (I had two on my unit) which still got broken into. To note, my unit has my entire life (not old stuff) in it including sensitive information. I called to get a reduction in my rent/month and they did a "reassessment of the market", lowering my rent from $215 to $193. They made no comment on the fact that my unit was broken into. So with that being said, I have been overcharged for I don't know how many months. I called again a few days later to request a free month and was told I would hear back in 72 hours. I did not receive a call back. If you are looking for a safe place, I don't recommend this place. If you are looking for working elevators, I would not recommend this place. I'll be calling again and making note of my review in hopes to improve the care of this location as it needs a bit of help. Please get storage unit coverage (wouldn't recommend their plan but would get it through your own insurance company).
Mainly leaving a review for Julian as I called over my unit’s rent being raised substantially and he quickly put in a request to waive the rent increase for 6 months and it was approved. I’ve used this place for several years and the yearly rent hikes hurt but would be good for short term needs. Basically been my go to for storage though. Climate controlled is important for me, access, security and price. Again, quite high priced but otherwise good choice.