Public Storage Self-Storage Units at 1699 SE Mile Hill Drive, Port Orchard, WA
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6
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Nearby Self-Storage Locations
Self Storage Near
4505 Auto Center Way
Bremerton
WA
98312
Self Storage Near
6400 Kitsap Way
Bremerton
WA
98312
Self Storage Near
1950 NE Riddell Road
Bremerton
WA
98310
Self-Storage Near Port Orchard
Resources from the Help Center
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See what fits in different storage unit sizes
Port Orchard Storage Units Near SR 166
Port Orchard Public Storage provides self storage solutions for an active community that continues to grow year after year.
Hit the trails or hit the sports fields at South Kitsap Regional Park without scrambling to find all the necessary gear thanks to a 5x10 storage unit, which is great for storing recreational items throughout the year.
Sitting on the Kitsap Peninsula with water on nearly every side, water sports and water activities are a big part of life in Port Orchard. From paddleboards to kayaks to water skis to fishing gear, grab a 10x15 storage unit to keep it all organized and out of the way at home.
Time to upgrade the living room furniture and dining room furniture in a home near Parkwood, but want to hang on to the old stuff for now? A 10x20 storage unit provides plenty of space for a sofa, love seat, coffee table, dining room table and a handful of chairs.
With indoor storage units and outdoor storage units in many different sizes, there is no shortage of cheap storage units to pick from at this facility.
Other features at this property include drive-up, enclosed vehicle storage units and a property manager who lives at the facility.
A tight-knit community with a charming small town feel, but with the sights and sounds of Seattle just a short ferry ride away, Port Orchard offers the best of both worlds to residents and businesses who want to enjoy everything the Pacific Northwest has to offer, while staying out of the congested urban environment.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 531)
Josh and Anthony have been EXTREMELY helpful and easy to work with. After having a horrible experience years ago with a different storage unit, we were hesitant to use one again. These men have changed every thought we’ve had and made this such a smooth transition. They answer every single question and make you feel like family! 10/10 highly recommended!!!
Love the communication. The people who work here are wonderful. The storage is clean, secure, and sturdy!
Josh is amazing! This is my first experience with storage and if we ever need storage again, we will definitely go back here. Above and beyond. Between the cleanliness, great manager, and reasonably priced; definitely recommend. Thank you, Josh!!!
Easy to rent and very accomodating when I needed a different size unit! Very friendly also!
great experience i got 5 lollipops!
Josh and Anthony are the best 2 in the biz! Really nice guys who are always happy to see you. I'll never store anywhere else as long as these two are here.
Amazing experience! I was not happy about needing storage and heard all the horror stories. Public Storage in Port Orchard is run by the nicest, most laid back manager I've ever met. Josh runs a tight ship but is easy to deal with. Just let him know what's going on and he will give you the correct direction to go. Thanks Josh!
We had a wonderful experience with Josh, he is very thoughtful, communicative and friendly. He spotted a security issue at my fault and went out of his way to take care of his way to inform us of the process and procedure that saved my belongings!
Thank you so much!
Josh has been A1 the whole three years , always calls to make sure I don't let it go to auction. Calling ahead of time always to make sure to remind me . Best storage facility I have used in the western 11 states. Our business relationship is coming to an end and and it couldn't be on better terms. 🫡
Josh once again proves he's the man to see! Thought I was going to have to move out but he was able to lower my rent so I'm not going anywhere anytime soon!
Such a great experience! Josh was always available to help me with my rental and move in experience! Thank you!!!
Josh was very explanatory.. he's the BEST!!
Personally been with them for about 3 months, and josh and the crew have been fantastic, Very understanding and willing to work with you. Cant thank them enough.
The guy at Public Storage named Josh was amazing to work with. Knowledgeable and got me a storage unit in minutes. Thanks
Above and Beyond. Thanks Josh. You are a delight.
Josh is a sweetheart and made my whole move easier. Thanks Josh!
Front desk was helpful and quick. Great unit, great price.
Josh was very helpful and informative today! Having to move isn't easy just the assurance that storing at his facility my things would be fine made me feel so much better about having to put my things in storage. Always nice to see you Josh! You rock!
I have a client who has had a unit here since 2017, and any time he needs assistance,Josh is on it immediately, he is bells&whistles,goes above and beyond,and is very appreciated.
Thank you very much !!!
From Brock &Jeannie
I’ve rented many storage units in my life time and I have to say this is hands down the best. I never had to worry about my belongings. And the place is very clean. Thank you guys!
Awesome place to work with. My mom has stored here for years and Josh is always ready to step and help. 10 stars if I could!
Quick and easy
Josh the property manager here is awesome. Definitely a cool guy to hang out with when I stop by and he takes care of his tenants. If you are looking to rent a unit here or curious about renting I highly recommend stopping by.
Josh is awesome
Its a very clean facility and the manager goes above and beyond. Im happy to have my property stored there.
Josh and Tracy is amazing they always make my rates lower best storage place around . They make my life easier . Would 1000% recommend public storage to anyone .
First time using a storage unit and the professionalism of the staff here has far exceeded my expectations! As a military member transferring to a new duty station soon, Josh made our move in and move out very hassle free especially when my stuff was getting picked up by the movers. He was helpful to everyone that went in and out of the property. Thank you for what you do!
Fantastic customer service
I had a few questions about my bill changing, Manger was able to answer all of my questions, and took time to explain things in a way I could understand, he also gave me a call back wich I greatly appreciated
The site is clean, no water issues, no bug issues, never had any issues since 2022 and plan to stay a long term customer.
The bigger bill is definitely worth the couple extra dollars as I've seen public storage sites always being maintained and upgraded
Josh is awesome, got me a lower rate with a different unit. Thank you!
I have been a customer for about 10 years and any problems I had , Mr Josh paid attention to my needs and was very experienced and knowledgeable. It is a pleasure doing business with him. He is never too busy to listen and help
So appreciate Josh’s help! He made everything so smooth and easy. Extremely helpful, honest, and had my best interest. The property is spotless too! You can tell the property is well taken care of. I wouldn’t trust storing my belongings anywhere else. 😊
Barbi was great and quick. She also explained everything and double checked that we had everything before we left. She even made sure that the code worked for the gate. Just a little ticked off that Public Storage doesn't include the storage insurance until you get there to rent. Just be mindful that the storage insurance is mandatory, so the quoted price online when you reserve/express check-in is not what you will pay when you get there. Other than that, service is great and the unit is roomy. Thanks, Barbi!
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8/20/22: Just updating my review (from above) and didn't realize I've been renting here for 8 years with the same unit. Josh, I must say is great and always a pleasure to see walking around checking the units when we're there. Always checking with us to ensure everything is good.
Great, secure place to rent from. Download the app as well, use the Bluetooth feature to open the gate, pay your bill, and more.
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5/16/2024: We're at year 10. Josh is still at it doing his job making sure everything is okay with our unit. As long as we need a storage, this Public Storage in Port Orchard, WA is it!
Josh at public storage is so helpful, I have had this unit for 8 or 9 years and Josh helped me to transfer my unit to a bigger unit without having to pay a higher rate. Josh takes initiative and is always super informative.
My experiences with storage facilities have all been very uniform. Very friendly and helpful until you rent a unit, then completely ignored until you move out so they can rent to another sucker. That has even been my experience with this company, but not this location. Josh WANTS to keep his customers, and will work with you to keep you. (At least, as much as corporate will allow) his extensive experience with storage and customer service shows in his professionalism and his creativity. Whether you're renting a first unit, or are already a tenant and need more space, Josh is the one to talk to
Secure, clean, wonderful staff!
Thanks Josh for making getting my transitional storage space quick and painless! The unit you suggested is fabulous and will make this process easier. I was very impressed with how clean and tidy the unit was when you opened it, and the proactive way you were fixing issues you found before I would need to see them.
My time at PS with Josh has above required service. Asked for assistance and he jumped right on for me. I had an account in the past with PS and did not have such an experience. Very satisfied here
Have been storing for a long time and I’m still in the middle of my rental period. He got me lower rates and is still providing me 5* service
Thanks Josh! You Rock!
Josh was an absolute delight! and helped both me and my partner get our things stored quick and easy.
Josh was so supportive and helpful when we were looking for a unit same day. He runs a tight ship, and his dedication is obvious. Will definitely come here for all my storage needs
Josh was nothing but helpful on my second experience with self-storage. Everything was hassle-free, and I truly felt welcomed into this place. The prices are unbeatable, and the hours are definitely manageable even for different shifts. He was very friendly, and as someone who struggles with motivation to get things done, having Josh with his big smile at the office is definitely something I can look forward to so I can keep moving along with getting my stuff organized. If you are comparing the storage companies in the area, I definitely would at least give this one a tour.
Josh is awesome! Super friendly and very attentive.
Josh , very professional , great customer service
Just wanted to re-post my review. I want everyone to know how much Josh has done for me over the time I've been storing. Every issue I've had, he has given me an answer. I understand some things are out of his control but he has never passed the buck. He makes me feel important and wanted as a tenant which is very important in today's world. Thank you.
Great storage at a great price! Josh is hands down the best manager around. I've had issues in the past and he has always handled each situation in a professional manner. Ill never store elsewhere
Josh has been great to work with. He has kept us updated on additional available units after we told him we needed an additional space to expand our business. We’ve never had any issue renting from this location and thoroughly appreciate the new roof that was recently installed over our units, and the countless security cameras on the property keeping our belonging safe. Would definitely recommend to others!
Have you ever not received the answer you wanted, but left satisfied because the answer you received instead was the correct answer? Josh the Property Manager spent an hour with me reviewing paperwork, calling their corporate office, and also calling the Property Manager for a unit in another state on my behalf as we worked through the legalities of accessing a unit acquired through a company merger. While I don't have a unit at this location, the grounds were clean and it comes with excellent service, regardless of the location that houses your unit. Thank you!
Explained everything in great detail. Super friendly and knowledgeable! Unit was clean and easily accessible to drive up to. Secured very well and manager lives on site.
Great service from property management Josh! Very well ran storage facility.
We currently rent a unit here, Josh is super knowledgeable and compassionate. He helped get our first unit and made it very easy to downsize when we needed to. We wouldn’t go anywhere else. Plus I feel safe here in the evenings, which says a lot. Thank you Josh!
Josh is awesome, and so very helpful
I rented a unit this winter after selling my house . If you are in the area and need to rent a storage unit I would recommend the Public Storage on Mile Hill. The place is clean, well lit, good working gate, friendly staff and if you go online to reserve it you’ll see they run promotions. Or make sure you mention the promotion to the property manager. I received a month free. My unit smelt like fresh cut lumber and had tall ceilings.
Absolutely AMAZING staff! Josh the property manager showed us so much kindness and compassion during a very difficult time for us. Very helpful and just all around Awesome. Then you have the lady that works during the day that was just a doll! She was very sweet and helped with some local community resources that were very much needed and appreciated. Our unit was much more than we had expected and the grounds are kept super clean. And security is on point and we feel safe.
Josh and Marsha are two of the best individuals you would ever want to meet . They are friendly and always willing to help you in getting your items stored. They try to help you anyway they can. If a problem occurs they will go above and beyond to help fix the problem. You if need to store anything this is the place you need . As I said before friendly and always willing to help.
I normally don't do positive reviews but WOW! Josh not only got me a lower rate but helped me get my hasp working properly. It's been many years since I've been here. I can't believe he is still here! It's been almost 4 years. Thanks Josh
From the outset Josh helped me through every step of the way. As this was my first time using storage it was nice having a kind and friendly face help me get acquainted with this process. In the future I plan to take my business to public storage based on this positive experience. Thanks again Josh for being so helpful and kind!!
Josh I give you 5 ⭐️'s you deserve it!! You're personable and professional in what you do and you care about your tenants and there belongings. I know I can count on you!!
The property manager, Josh, was helpful & friendly from the time we moved our stuff in almost 2 years ago...to helping us have a smooth transaction moving out. Our items were just as we left them, no issues. Thank you for the excellent service, Josh!
Josh was very helpful. He walked us through every step of the rental process and then took us for a tour of the storage unit. I would definitely recommend using public storage. In fact, I did recommend a friend.
Josh did a great job..Nice and Easy
Manager is easy going and friendly. Got me set up fast and no problems
I had an experience others have described. Called the call center, found them rude and unhelpful. They seem to want to treat it like an assembly line. They're not there to help, they're there to take orders. But my friend told me to go in anyways, and I'm glad I did. Talk to Josh- HE'S there to help, and knows how to help.
Josh is great! Thorough and dependable.
Josh and Marsha were extremely helpful with transferring units. My things feel safe and secure here and have had a really great experience storing things here :)
I’ve rented here for a long time now. My previous review got deleted and I wanted to share my experience. They painted the units and rent was raised multiple times. My rent has doubled in my bigger unit in less then a year. I understand rent raises but still… there is tarps on the roofs and leaking units. My unit has a door that’s hard to close and took many times to finally figure out a trick to close it properly.
I left a bad review that was taken down and an employee put in a request to vacate for my space. I did no such thing and they should not be able to kick me out because of my opinion. A higher up manager called and helped me though this problem. I’m super upset and just wanted to share my experience.
Came in and was receiving a rent raise. On a fixed income and Josh is amazing and got the rent raise canceled for time being. He truly cares about his tenants and their needs. Thanks again Josh
Horrible customer service on the phone. I called to inquire what units are available and the pricing on the different ones and asked if they still had the $1 for the first month promotion. The person I spoke to on the phone was incredibly rude and would not tell me what was available or the prices and kept asking me what I needed to store and "do you not need a unit, you're just calling to call." My parents are moving to the area next month so it was to keep some items there for them until they move. I was flexible on sizing and just wanted some information on pricing to talk to my parents. I was planning to get a unit at least through October. You lost my business! Unbelievable how rudely I was spoken to! wow! Edit- if that was just a call center and that person doesn't work there in person, let me know, I might still be open to coming in person to get my unit... but please help your employees work on customer service skills!!
Josh is great to work with, wonderful personality!!! He has been awesome employee all around!!! Update!!! Josh is awesome he helped me get me rent back down to a reasonable cost!!!! He's a keeper!!!
Their services are awsome and their workers are even better I talked to Josh the manager and he has the place on lockdown he will help with whatever he can and set you up for success.
The rates are reasonable.. If you want a stress-free storage facility, this is it. I worked with Josh at this location. Josh was extremely nice and accommodating. I've been storing my stuff here for 5 years and never had an issue. The security at this location. Is also very good.. I've never had my unit broken into. And I've never had any damage to the unit. No water damage or flooding.
Josh at public storage is amazing. I fully trust my stuff is safe no matter what. :)
Amazing help at last minute with Josh. Thanks again for your attention to my needs
Josh was great! We moved halfway across the country, and he made putting our stuff in storage until our house closed the smoothest part of this whole process. Definitely recommend!!!
I’ve rented a stowage unit at the Mile HIll location for over a year now. I am always impressed with the condition, maintenance and safety of the facility. It’s obvious Josh and team take the management and operation of their business with the upmost sincerity. I recently reached out to Josh for assistance and he exceeded my expectations. I also like seeing and saying hello to him while he’s “making his rounds” amongst the storage units. Great business model. Thank you.
Manager is great! Company policies are negative stars. I rented it less than 24 hrs ago. Due to my home selling being delayed (I just found out), I don't need it yet. They will not reimburse me my $200.00. I never took the key/lock or possession. I turned it over to my bank for fraud.
Marsha was very helpful when I needed to change for a bigger unit. The process was quick and easy. She was very nice and explained everything so there were no surprises. Thank you so much!! Jessica Smith
I am here to tell you, that if you ever have a reason to need a storage unit, THIS is the place to go! Josh, the onsite manager is a freaking rock star! I called on behalf of my elderly mom and from the very first phone call to current date, I have felt like Josh really cared about my mom and her belongings. He made the process seamless and so easy, I cannot stress that enough. He is detail oriented and makes sure that you understand the entire process and if you don't, he walks through it all again with you. I have never met a more conciencious individual and I am so grateful for reviews, because I read them carefully before I do business anywhere and the reviews here couldn't be more true! Josh makes security an absolute priority and you can tell, he really cares about not only the property, but every individual who rents space there. Look no further if you need storage, this is the place you need to go and you can rest assured, Josh has you covered and your belongings protected! Highly, highly recommend Public Storage on Mile Hill!
Josh is personable and thorough. He walked me through a complicated process thoroughly. I feel my storage is in competent hands. Thanks.
Great manager. I know my stuff will be safe here. Return customer. Josh is great.
Highly recommend! This place was very clean, secure, and the costumer service is fantastic. Josh is a lifesaver! He helped make the experience very smooth, comfortable, and fun. :)
Update two years later as a return tenant: Josh was so responsive and helpful finding me a storage unit last minute and explained what I needed to do. Then when I came by to unload- Marsha was so sweet and hands on explaining what I needed to do. She was so helpful and kind. I so appreciate both Josh and Marsha! Thank you!!!
Josh is great to work with. I rented the wrong size unit and luckily there was a larger unit available. He handled the rental transfer a assisted me with the app. Josh genuinely cares about his tenants - he welcomes any issues and quickly helps resolve them. The property is very maintained and clean.
Josh the property manager was very professional and helpful with a small problem with my unit. I really appreciated him jumping right up and helping me out...
Super friendly, & very helpful! Always willing to work with me and the office manager is very funny and cool! Never felt more comfortable storing my things somewhere! Best storage unit I've ever had, due to security and staff!
Josh is the onsite manager at this location and has been very helpful and "on the ball" when it comes to safety and keeping the grounds clean and safe.
I got a call one day after I'd been there letting me know my unit didn't get locked properly. I went out to check and sure enough my lock was secure but I hadn't slid the closure all the way and all you had to do to get in would be to lift the door up. At first glance I didn't see that but Josh's diligence to check each unit impressed me. I would highly recommend using this Mile Hill location for your storage needs.
Amazing
Josh is great
Was looking to get a small unit on short notice but they go pretty fast now a days. Josh was able to show me how to use the application to find a public storage that did have a unit available. Which was awesome and saved me time. Thanks again.
Josh is awesome. He is helpful and knowledgeable. He made the storage part of my move stress free!
Awesome customer service! Got me a lower rate and a pleasure to work with. Josh is amazing
The manager here, Josh, is so helpful! He's just an all around nice guy and goes out of his way to make you feel welcome and safe there. He is what a manager in customer service should be, thank you so much Josh!
I just spent a couple of hours with Josh, contemplating my needs in a storage unit. I have never met someone so thorough in explaining the different choices. He was very patient with my minimum knowledge and the use of the electronics. Thank you Josh. You made my day a lot less anxiety-ridden.
What can I say? Great rates, super clean and secure facilities. If you get the opportunity to meet Josh, this guy has the best customer service. Very friendly and knowledgeable. I am so glad I found this place. Thank you Josh and staff.
Josh is always so helpful and polite. He really goes above and beyond to make sure his customers are well informed and happy. One of the best managed storage facilities I have ever used. Thank you and I highly recommend!
Josh has great customer service very knowledgeable took his time and was very nice and down to earth. Place was clean and very inviting. I will definitely be recommending others to public storage
I cant thank Josh enough for his kindness. He packed up and saved our photos and personal military papers of my husbands and mailed them to us. My husband has ALS from his military service and we had moved to CA so he could get better care, his debit card had expired after 9 years of storing some things there and the unit was sold off, i had no idea what what my husband had in there. I still cant believe the kindness and thoughtfulness of Josh to pull those things out and get ahold of me snd take the time to mail them. Precious memories of 48 years married. No one else would have done that. Thank you Josh so very much
Josh has great customer service
My name Robert Smith and I own a unit at the mile hill dr location and I’ve had a lot of great service from this location. Public storage is by far the best when it comes to convenience and service, especially there manager Mr. Josh. If you want great service, attitude, and professionalism ask for Mr. Josh at this location
I've rented here twice now. Both times Josh made it super easy. I appreciate his professionalism. He was certainly a light in a dark time for us. The unit was cheaper than we expected, honestly. And much bigger too. Thanks guys.
The manager Josh was extremely helpful with great customer service. During a stressful time of moving he definitely made renting out a unit and storing my things a lot easier than expected. He also brought over a flat bed cart for us to move heavy products into the storage unit.
Had the easiest experience here. I had lost my keys and Luckily Josh was there to save the day! He was probably the most friendliest public storage employee/manager I’ve ever dealt with! I was very happy to have had such a smooth move out process! After a very stressful week and dealing with the snow. He made this part so easy! Definitely recommend storing here!
Josh is a Awesome property manager at the port orchard location in Washington state. Made the whole rental experience easy. No stress and the manager was so full of knowledge about all the rental programs. Definitely went out of his way to make sure our needs were met for storage. Wish more people his same pleasent attitude.
The workers are great but the company itself is awful. Horrible policies, huge discrepancy between online offer and reality. Go someplace else if you can.
We rented a unit on 10/25. We experienced excellent customer service. Josh you rock! Josh walked us through downloading the app to make sure we didn't have any trouble logging in and that we could access the gate. It was a great experience! Thank you Josh!
I called josh the day I needed a unit and he was there for me in a pinch. When moving my stuff out he was very personable and understanding. I had an easy time every time I came to check on my stuff, and it was exactly how I left it. If you need storage space this location is where you need to go!
Public Storage is a great place. Good staff and great security! as a small business owner those are things that stand out to when I'm working hand and hand with a storage facility. We have been there 3-4 times now in the last year or two and we would highly recommend Public Storage to our customers.
Thank You,
Justin & Team
J&S Movers
Edit- UPON MOVE OUT- Let me just say that my review would be beyond 5 stars if it could be. I have rented for coming on 2 years now and have officially moved out. I live full time in another state and I have been able to have the peace of mind that my things are safe, dry, and well kept on the grounds. I got regular update calls, information, help when I needed things facilitated, EVEN WHILE OUT OF STATE!!!! Never in my whole adult life, have I had a monthly rental go so well, from every single angle. I anticipate returning for more services when I move back to my home state, and as long as Josh and his crew are working there I will forever be a lifetime member at this facility!!! Thank you!!
I’ve been renting here for coming up on a year now, and previous to this had never really dealt with a storage unit before. Josh, is a saint and has bent over backwards to accommodate me and my needs; helping me transfer unit to unit, guesstimate what size I needed, helped me understand how insurance and payments work and more. The grounds are immaculately kept, the gate code works every time, the place is somewhere where I truly feel like my belongings are safe. THANK YOU
The manager is very friendly, and a college football fan.
Josh, the manager, is the best I've ever worked with for storage! He's knowledgeable, personable, and extremely helpful. He has a great customer-facing attitude and is delightful to work with. He keeps the facility immaculate and knows and follows the company rules and regulations while still accommodating the needs of his customers. Thanks!
Best place in town, county, maybe even the state to store your stuff. Josh has made a difficult situation a little bit easier; he is knowledgeable, efficient and effective all while still providing outstanding and personable customer service that is so rare these days. We appreciate you Josh your a gem, I hope your boss knows just what an amazing employee they have we would recommend you to anyone we know in need of some extra storage space.
- Jason K and Amber C
Great service totally happy with the service I received from Josh
Josh, the manager is absolutely amazing! Even though he didn't have the storage size I needed immediately, he worked with me so that I could have the correct size when I needed it. More important, there was no additional stress on me! The overall premises are safe, secure and well maintained. My items remain dry and easy to access. You are also notified when there are any changes, which is an added bonus, including a reminder to update your billing card when the expiration month is reached, so you don't run into billing issues. If you have to store your life, this is the place to do it!
I am so impressed with the Public Storage in Port Orchard, WA. The property manager, Josh, does a great job at keeping the place clean and is extremely knowledgeable about storing one’s personal belongings and how to help keep them safe. I would give Josh and his location 10 stars if I could. I definitely would recommend this place to anyone looking for a storage facility in the Kitsap area.
I have rented at least one unit at this location for 5 years now. I couldn't have asked for a better place. Unfortunately, storage units have been easy targets for theft in the area. However, the manager, Josh, has kept the property safe. I am at my unit sporadically, sometimes not for months at a time. Without fail, I run into Josh walking the premises. Not only is he just a nice guy, but he's also dependable and has longevity in the role.
I have referred family and friends, changed units, upgraded, and downgraded all without so much as an incorrect invoice. Search no further.
I am very happy with this company. Patty and Josh are great people, very good customer service and pleasant to do business with.
Over priced & under staffed. The staff they do have are rude in person & on the phone when you call the toll free number. Then your only option to pay if you don't want to have to go on line to there web page is driving 35mins & doing it in person unless you don't mind paying ANOTHER fee for $10 to pay via phone. I'm not impressed. The last time I rented a unit from these folks they auctioned of my unit on accident I didn't have money for a lawyer & there was no way to retrieve everything I owed anyways. So I'm really leary of renting this time. Everybody within a 15mile radio's is full.
Agree with other postings. Josh does an amazing job. One of the few business interactions I have had over this year that have been entirely positive.
Kathy was so great. Fast and easy. I want to also thank Josh for the great service.
Josh is amazing. We feel like his favorite customers - and it seems like all his renters are. Very clear on all that Public Storage offers and how we need to access the property and how best to store our items. Made the process pleasant and we r feeling confident this is a good place to trust our “stuff.”
100% Top Notch business. Tony is a 10 star customer service person. With all the units our business rents this location is one of the best. Tony spent extra time helping us and even walked us step by step to complete what we needed. He was so helpfull, kind, and positive. You do not find this kind of customer service these days and Tony deserves 10 Gold Super Stars times 100. Thank you for making our day better.
What great customer service and he held my unit until I arrived from Belfair & Silverdale. Thank you. Annie
Sometime work takes me all over the darn country at times. Sometimes it feels ain't never anything consistent between the ever changing sleep schedule, the redeye flights, even the crazy weather lately. In fact thenonly real consistency I find these days is the view from behind my camera, the lies and actions of cheating spouses, and the knowing my work, my equipment, and my way of life are safely tucked away at Public Storage. I recently found myself in a very different, small town USA part of the beautiful pacific northwest. Working any and all hours I needed 24-hour access to whatever it was I had put away in storage and to be right truthful there ain't a lot of them around and this part of the state. So finding one was incredible and a relief tiny one that was Public Storage well now I couldn't have been more grateful. At least until the property manager Josh, showed me exactly how easy he could help simplify my already upside down life of Chaos. The rental was completed in minutes. The unit already ready. New lock and keys in hand. The entire process was smooth as butter.
Truth be told I ain't one direct mini reviews I save them for the times when even the little things have a major impact. Josh had a major impact. Thank you Josh! 😘❤️❤️
Just ask for Josh he will take care of you
Josh is very professional, helpful, fun and knowledgable.
He was polite, answered all my questions, and made it a hassle-free, great experience. I highly recommend Port Orchard Public Storage.
Josh the manager is amazing and helpful we've been renting a storage unit for over a year and a 1/2 and every time we've had any questions he's been more than helpful. Fawn also has been helpful and seems like she will make an awesome addition. Thank you both for being as awesome as you are.
Kathy was super helpful!
Nice place, clean, secure, and reasonably priced. Patty at the front desk was very helpful and friendly. Met the manager, Josh while picking up some stuff, he was also very nice.
Josh and Richard are wonderful to work with. We were having a difficult situation and they both went out of their way to help us solve the problem at hand. We can't recommend them highly enough. They are courteous, prompt at returning phone calls and highly professional.
Great experience with Josh, he was friendly nice and respectful.
Got me all taken care fast with great conversation the whole time.
Josh has great Customer service
Josh the main guy is awesome, he takes good care of his complex and makes sure you know and have what you need. Second time we have used a public storage. Highly recommend.
Josh was amazing! He helped me by explaining how to get started with a rental. He worked with me the whole way, even still checks up on me making sure everything is satisfactory with the unit! Definitely suggest this location if you are in need of storage!
Kathy and Josh were amazing thank you!
Josh is amazing! Super helpful,friendly and knowledgeable!!! He does a great job running the property and keeping it safe and clean
Needed a unit for a few months during my move and Josh was very courteous and helpful throughout the entire process. I would absolutely recommend this location to friends and family.
Josh is excellent property manager. He’s knowledgeable and personable. The units are clean and secure..I’m glad to be a client. Recommend highly. Great deal, better service!
3/2022 Update: just ended my storage needs and moved out of the unit. The manager, Josh is always responsive and reliable. Made the process easy. Would use them again.
This guy this guy was wonderful he got through he helped me through the whole process within 10 minutes I was getting to go through my gate into my sword in it and I felt completely wonderful and protected thank you he was wonderful guy Josh is the man
Generally well maintained location, secure and affordable.
Josh is extremely helpful and respectful and we have had a great experience for five years now. Josh is very knowlegeable about his job. I would highly recommend this public storage to all my friends and family.Thank You again Josh Brock and Jeannie
Josh here at Mile hill facility is absolutely the most professional kind representative I’ve dealt with in years. He’s very calm, caring and a true human being.
My hat is off to Josh, and the upper chain of command at Publix storage Mile hill Port Orchard.!!
Rent from the honest here at public Storage mile Hill port orchard!!
THANK YOU JOSH, Salute Sir!!!!!
Dealt with Patti on the rental. Patty was covering for Josh at the time that I did the rental and was able to find me the rental that I needed the day that she had called to follow up on my request. Patty went to the extent of making this a seamless transaction and made me feel very comfortable with the decision that I make to rent from public storage. Josh followed up with several phone calls as I was in transition from where I was moving from to here and made everything simple and straightforward regarding the rental the insurance coverage and the actual getting in and out of the property. I couldn't be happier with the decision I've made to work with these people. Thanks. Scott
Great customer service 👏 Josh is amazing and works well with your situation! Definitely recommend getting a storage unit from here.