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Public Storage Self-Storage Units at 25700 Pacific Highway S, Kent, WA
Property Open
Mon-Fri 09:30 AM - 06:00 PM
Sat-Sun 09:30 AM - 05:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Fri 09:30 AM - 06:00 PM
Sat-Sun 09:30 AM - 05:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 40/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 40 /mo $ 50Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 54/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 54 /mo $ 67Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 102/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 102 /mo $ 140Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 144/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 144 /mo $ 179Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 177/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 177 /mo $ 222Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 306/moLarge 10'x30'- Outside unit
- Drive-up access
$ 306 /mo $ 382Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Kent
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West Kent Storage Units On Highway 99, Near I-5
This Kent Public Storage offers affordable self storage and friendly customer service in a convenient location on the east side of Pacific Highway just north of 260th Street.
Head across Interstate 5 to Lake Fenwick Park and swing by this location to pick up sports gear, fishing gear and other outdoor essentials from a handy 5x5 storage unit to make it a hassle-free day.
Things getting a little tight in an apartment along 16th Avenue? Take advantage of a 10x10 storage unit to declutter a living room, master bedroom and kitchen in no time.
Homeowners near Totem Middle School will love all of the room inside a 10x30 storage unit when needing to empty out an entire home before a big move.
With outdoor storage units and indoor storage units coming in different sizes, not to mention units big enough for vehicle storage, there's hardly a haul this facility can't tackle.
Customers will also appreciate having a manager who lives on site and a storage area with gated key-code access. Inside the rental office, customers can also purchase an assortment of moving supplies, from bubble wrap and furniture pads to moving boxes and packing tape.
With exponential growth every decade since the 1950s, Kent continues to attract new residents and businesses every year. As more folks come to town, space can get a little tight. When that happens, team up with this Public Storage in Kent to tackle those self storage needs one by one.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 416)
Kiki was very helpful and polite.took her time to show up around. Also answered all questions asked
Kiki this lady was very professional and very helpful
Peter was very friendly
Kiki helped me with my rental today , everything went perfect exactly how I wanted it she was very kind and answered all my questions , I would recommend Kiki’s services to anyone at anytime she’s amazing!!! Thank you Kiki!! You helped me solve my problem very fast.
Very helpful and knowledgeable staff
Peter was excellent. Great service
Peter is very helpful when i need him for help ty tim
Very pleased with the customer service peter gave me. Took care of my storage needs in a quick and professional manner.
Peter provided awesome customer service 😊
Nicole helped me check into my space. she was very helpful and knowledgeable. Thank you for your help
I went to make a payment today at the Public Storage on 257 Pacific Hwy So Kent Wa. Nicole was working and I have delt with her before, she is probably your BEST EMPLOYEE or at the TOP of the list!!!
She is very friendly and as helpful as they come she goes out of her way to give the BEST customer service she can!any time I have gone to make a payment ( I prefer to deal with people not machines so I make my payments in person) and she has been there she knows her stuff and is VERY HELPFUL!
Public Storage is VERY LUCKY to have such a LOYAL and GOOD PERSON working for them! If ever a location comes available she would make an AWESOME MANAGER and you would be LUCKY to have her there! Thank You Nicole for your GREAT customer service! You are a 5 STAR EMPLOYEE! Thanks again Craig Bjelland. *****
Very convenient.
Of all public storages this one is by far ran the best always neat and clean and very professional staff. Very helpful especially Peter would definitely recommend and give a five star rating
UPDATE: The customer service at this particular location is thru the roof amazing! Seriously, Peter is the best! He went out of his way, after they had already closed mind you, to help me jump my car battery, and was beyond cool about it. I would give this place a hundred stars! Definitely recommend this location for all things storage!
I would rate this place 5 stars but they close way too early and open way too late. But other than that I can't say anything bad.
Peter was very helpful
great service!! Peter!!
Peter was very helpful. We have had a unit at this location for 3 yrs. In a recent visit we missed locking our unit correctly. Peter does regular inspections and noticed our lock was not set. He put an over lock on and contacted us immediately. He also helped with break in our rates and gave us some great guidance on ways to save some money. Wonderful customer service!
Excellent service
EXCELLENT SERVICE
Peter great service . Very fast ! Thank you
Customer service with Nicole was excellent. The process from one unit to the other was super simple. She made it easy transfer. Excellent customer service and great clean unites.
Nicole is an awesome employee. She's an angel she helped me a few times and always helpful
Nicole was so helpful today. She answered all my questions.
Nicole helped me to get into the perfect size for my needs, and helped me find the right location. I'm so glad to have found such a gem. Very happy with the service and the smile.
Was great customer service exelant with customers had three in office sa.e time took care of all of them efficiently
Peter was a great help for me today. He called to tell me my unit wasn't locked properly, and fixed my lock.
Great customer service.
Very Good.
Peter gave me great service. He gave me all his attention. He showed me a storage and I am so satisfied plus I got the holiday special.
Peter is awesome. Smooth and natural process. Thanks for everything!
Nicole 5stars. Fast straight to the point..n a kids person..nice job!
Service here was fast friendly.
And nicole with no h was very helpful in my time at your public storage.
Nicole has Show Me Awesome Service She has made me Day . Thank you .
Nicole is a great worker and she has helped me above and beyond expectations ..Everytime I had a issue or a misunderstanding about the fees or whatever the problem was she handled it in a professional way and always made me smile and she is a very good worker and very lucky to have her as a worker
I enjoyed the stay just wish the hours of operation was longer
Nicole was amazingly helpful, God sent. Her customer service was extra ordinary. I truly appreciate the experience.
Today had a major issue with my unit, and I was fortunate enough to have Nicole assist me. Nicole was the epitome of kindness and compassion. She listened attentively, showing genuine concern for my situation, and immediately set to work to resolve the challenge I was facing. Her approach was not only professional but also incredibly empathetic, making what could have been a stressful experience much more manageable.
Nicole went above and beyond to ensure that everything was addressed to my satisfaction, displaying a level of dedication and commitment that is truly rare in customer service today. It's clear that she truly values the well-being of customers, and her efforts significantly impacted my experience in a positive way.
I am immensely grateful for Nicole's assistance and would like to commend her for her exceptional customer service. Her compassion is a testament to her outstanding professionalism and the high standards she upholds in her work. Thank you, Nicole, for turning a challenging situation into a positive resolution. Your hard work and dedication are truly appreciated!
Nicole is very experienced and helpful. I was able to get in with no problems and with understanding. I recommend this place for its price and great staff.
Nicole great service always take care.
Nicole handled all of my needs timely and with a friendly smile. Great place, love to come in and see her again.
I just rent a storage here and price was very good, Peter help me and make sure everything was set for me before I leave the place. I am already loving the place!
Good management!
Fast and friendly service
Thanks for your help Peter
I had a very good experience with Peter, very patient, excellent personality, he deserves all the stars
Peter was an exceptional individual. Very friendly and prompt. Extremely informative and made the decision to rent easy. Thank you!
Peter was very pleasant and explained everything very clearly.*****
I definately recomment this place. If you need a storage look for Peter. He handle everything you need so smoothly and his a very kind and nice man. Appreciate his service so much.
I had the same problems as Leslie B….rat infestation, rat droppings and urine everywhere, ruining a bunch of my things, dead rats….rate jacked up from $115 to $384 over the course of my rental….promise of rate decrease that actually became an increase….management giving lame excuses that they only do what the computers tell them to. I be actually called the office anonymously for the rate on my sized unit and was told it was $215! But, their SkyNet system told them to charge me $384. See attached pictures for rat evidence. Don’t rent here, at least not until humans actually start managing the place and the health department shuts it down to get rid of the rats.
Nicole was very nice and such a hard worker. but the lady over the phone was absolutely atrocious. She showed no manners and spelled my name incorrectly then had the nerve to get an attitude when I tried to correct her. She left out the insurance fee otp and tried to take down my card information and charge me, saying it was only ( $70) without even telling me insurance is mandatory (another $170) Do not trust calling over the phone to that evil lady. Go right in to speak with Nicole and she'll set ya right.
Took his time no rush and very friendly explained everything in detail
I definitely recommend this location! I totally forgot to get his name but the guy who helped us out was very helpful, explained everything in detail and was very patient with us even after we had so many questions. He explained to us everything we needed to know of how to get around the storage. And he even showed us how to use the app. I left feeling very confident about my new storage unit.
I had a massive rat infestation in my unit with holes chewed through next unit’s walls into my unit and found massive amounts of rat droppings and urine all over my stuff. Moved stuff around and found living and dead rats everywhere. Also, don’t let their ‘low rates’ fool you either. My rate started at $115/month but ballooned to almost $400/month over the course of my rental. Plus, they raised my tent twice when I was told my rate would be decreased! When I asked about this, site and district manager both told me that it was due to their system’s algorithm determining my rate. They don’t bait the rats, but they definitely bait and switch everyone who rents there. The place is a corrupt public health hazard.
Felt very comfortable renting from here. Manager is really nice. I like the security.
We’ve had a rental here for 5 or 6 months now and it’s been perfect. The units are amazing and the service has been even better. Peter is awesome and helped us with everything we’ve needed.
It's Good Atetntion
Peter, Was awesome!! So Convenient! Thank you for your service Peter
I came in the store with an access problem And a account question about payments. Miss Dawn at the counter stepped in and easily answer the questions and problems very easily.
I want to thank you for having Don here to help me Richard
Excellent service by Peter.
Great customer service
We were trying to take care of an administrative step at another Public Storage location, and kept running into obstacles. Peter went out of his way to meet us at his location, take care of it, and provide outstanding customer service - even though it wasn't even his responsibility. Really appreciate it Peter! Your employer is lucky to have you.
She was great for me so she explained me everything very well she is cool
Peter runs this place like a ship. Top notch security system. Everything is neat and tidy. The price is beyond competitive. I actually feel safe storing my gear here. I highly recommend this location.
Reka was awesome! Thanks for making the set up easy!
Peter is professional, kind, knowledgeable, and very helpful. Best customer service I have seen in a while by Mr. Peter.
Property manager Reka was very considerate and nice, VERY PLEASANT. If you're thinking about extra Space this is the place.
Clean, well-maintained, helpful staff, fair prices for decent sized spaces.
The best review I can leave is that I had a storage unit here for a year, didn’t need it anymore so ended my rental, and then came back when I needed a new space.
Peter was super friendly and helpful.
Pete was so helpful in assisting me with my accessing the property problem with my phone. Also Public Storage seems to be convenient reasonable cost storage. It's a great alternative to my neighbors garage.
Unsecured place, all transient around here.
Clean spaces and very well maintained location. Peter was very patient and helped us a lot in getting the right space for us. Fabulous customer service. Highly recommended
That's fine yeah
It may have been raining but there was definitely sunshine in that office Tanasia is truly awesome love seeing smiling faces!
Peter is awesome! Friendly, knowledgeable and helpful!
Peter is the man.
Mr Peter is the best.
Bethany was absolutely awesome and so easy to work with!!! Thank you guys!!!
Bethany was very nice and helpful
Bethany, excellent customer very friendly and very, I planned on renting for just winter but I might stay longer thanks to Bethany
Mark was very nice with good customer service, and he then showed us some cool features that we can do on their app. The reason for 3 stars is that he wasn't supposed to sell us that storage unit because it needed repairs before using.
Bethany
She was a great
Mark was awesome and showed us the unit. He explained everything in detail. He was very professional and showed us how to use the app. Wonderful experience!
Not really a review because me and my mom (bethany) live on site but thanks for the nice reviews about my mom (•‿•)
Bethany, great communication. I love there.
Mark got me into my unit quickly and called .e a cab to get to the airport on time. Very perffessional
very kinda & knowledgeable was very happy thank you for your help!!
Bethany was great. It turned out I had an old balance she helped me take care of and get checked into my new unit.
Mark is very helpful and courteous.
Mark,was very professional on the phone and noted my new pay schedule.
Great service from Mark and easy check in process. Mark suggested receipt to return unused merchandise just in case.
Mark helped me get receipts for my taxes. He was very professional. Thank you Mark!
Our experience with this Public Storage was great. Everyone we dealt with was very friendly and answered all of our questions. Bethany is wonderful and if we weren't moving our car to where we live, we would have kept our unit.
Bethany is knowledge, helpful, courteous and a pleasure!
Bethany was great awesome security
Bethany was extremely accommodating and friendly. I enjoyed the customer service she provided at public storage. I would recommend this place for sure.
Mark help me close out me unit did a great job I really appreciate the professionalism!
Mark was amazing showed me the unit..explained all the rental details plus got my storage app all up and running
He was a great help
Mark was extremely helpful. He showed this technological klutz how to use the app to gain access! Thank you Mark!!
BETHANY WAS A PLEASANT HELP AND SUPER HELPFUL AND MADE THE PROCESS EASY TO GO THRU
This was, by far, the best Public Storage facility we have worked with, and we have worked with many. Brittany was the BEST, and it was so great to have her onsite to help with our issues and needs. She was professional, had great communication, was personable, and truly a pleasure to work with. She even called us when we didn't lock our unit correctly! Restored my faith in this industry! Thanks Brittany!
Madison was incredibly helpful answering our questions and guiding us through the process of setting up a storage unit. So originally we had a positive experience and I rated this place a five star. Soon after renting our space, there was almost NEVER anyone in the office. So much for a staffed facility! Additionally, after meeting my "storage neighbors" and learning of their anger regarding a "rat infestation", I discovered that our storage had a rat infestation, too. This is disgusting and totally unacceptable. As we cleared out our storage today, I saw at least 3 rats scurrying about. I will not be using Public Storage ever again. This was an awful experience and I DO NOT recommend!
Best public storage to use. Conveniently located and top notch customer service! Bethany has been so pleasant and helpful everytime I have stopped in.
Thank you, Bethany, you are great.
Always have great experiences with this location. Never had any storage the 3 times we have used them broken into. We have had to move two times and put all of our belongings into storage. Then this last time was an over fill from our apartment. We always received courtesy calls when late. Always nice and courteous. Will rent here again if needed.
Mark was a great help. He was very nice with great customer service.
Amazing!
Long as you pay they prey into your wallets! Low standards type of place.
terrible place staff and environment period. False agreements are treated like so what.... hmmm also the false agreement won't be fixed and that's that huh.... Can we fix this issue because I've been a loyal customer and I really want to remain one. Staff simply replys in a sarcastic way of say no. Misunderstandings should be handled by a manager and also corrected by a Manager. If the customer pays then the manger should make ways to deescalating the situation not the opposite. I find this location rather insensitive to those who seek units for extra space because life is rough or not. Service is not exceptional at all. These units are named public storage but don't treat the public right who chooses to storage stuff and pay. I'm Past a sorry at this point just to save my dignity. SMH headache company right off of pacific highway. steer clear!
Bethany LITERALLY went above & beyond to help us. Shes the only reason that I'd come back.
Bethany was awesome and helped me out with everything that I needed and more... I recomender her service whenever you get the chance.
Hey this guy make me day so aesy
I do not recommend. If you rent here, bring a broom, and leave it in your unit. Also, have multiple de-humidifying products and expect no accountability for any wrong doing by staff...Oh, and prepare for big rats!
I arrived to my unit to discover that they power-washed the exterior and the dirty water came into my unity and damaged my art, electronics, and furniture. When I contacted the manager, she said a notice was sent out by mail to cover all of your belongings, I did not receive this notice. There is a moisture problem in the units prior to this. I have 3 de-humidifying products in there that are completely full less then 2 months after moving in. Now, imagine what is happening with that moisture now that everything is wet and dirty. I had to sweep when I moved in, the ground is covered in dirt in debris now.There is also an extreme rat problem. I am moving immediately.
Bethany was so helpful getting my unit!
Bethany and Linsey was Awesome! Very personalable with a positive attitude, they showed respect for the customers, active listener, and made sure they knew what I needed & was able to answer all questions without hesitation. I feel comfortable with this location. As soon as I made a reservation via internet Lindsey called on the phone, was very helpful and they stay on top of making sure your appt is set and someone being there to help you.
Everytime we come here and see the new manager Bethany she is always so cheerful and helpful! Go see her, you won't regret it!
Thank you Bethany for everyrhing!
Bethany was very very helpful..she answerd all my questions knowledgebly and was very welcoming..this place has my bussiness for life coz of her..
I came in to public stoage today and they helped me professionally and quick fast and they deserve a raise. Lindsay and Bethany were awesome. I would give them both $25 or more an hour more raise. Great customers service!!
Bethany was very helpful, Many Thanks!
I've had my things here for a long time now and I've never had no problems love it
Madison
She was very helpful.She explain very well in detail for us to understand.
Madison was amazing I totally got my storage with her :)
Madison ( she is so great helping and explaining)
Madison has been a great help to us, very kind and friendly, explained everything well. Would love to refer friends and family to her!☺️
Madison did an excellent job today, great customer service, took care of my storage needs fast and easy!
Madison was so nice and kind on the phone. Super happy she was the one I was speaking to. Moved out yesterday and it was my first time using a public storage but she was so helpful and informative. I felt bad I came 30 minutes before close but she had a smile on her face and answered all of questions. She was so helpful, i NOT once felt like a burden to her even though it was closing soon! Hope to see her often because she was so kind.
Madison was great, very helpful, and I really appreciate her service.
*** Bethany*** THANKS I'm sure we'll cross again.
I do alot of business with Storages facilities. As well as being a customer ar more than one location due to the nature of my what I do.
With 40 years dealing in this industry the old school Custoker Service and going the extra mile used to be the Rule.. Now its not even the exception.. More like hitting the Lottery..
Bethany went above and beyond and didnt have too, in fact it could have been a real bad day. But "Bethany" came thru went above and beyond.
What's more impressive. She solved the problem before she even brought it to me!
Customer service 101- Customer is always Right.. Rarely but no matter what if you can make their experience like they matter and you care.. That's the secret!
Madison was really cool, better then most I've had over the years at storage facilities. Look forward to seeing her around 🤙
Madison was very friendly and super helpful, great customer service, made my move in EZZZ
Madison was very helpful and explained a lot for me, helped make my move in easy today.
Bethany did an awesome job helping me out. She's very knowledgeable about your storage.
Today, 3/18/22 I was moving stuff out of my storage unit and I cut my finger horribly bad. The site manager, Mary, just happened to be walking by to see what happened. Out of concern, she ran to the office and brought back a first aid kit, and rendered first aid to my injury. Mary was extremely helpful, very professional, very pleasant to converse with, and has a heart of gold. What this world needs is more people just like her. Thank you very much, Mary❤❤❤
Very helpful when we had an issue (nothing they were responsible for)