Public Storage Self-Storage Units at 316 128th St SE, Everett, WA

Crystal did awonderful job

My experience at this location was super, property manager Kris went above and beyond to help us, I highly recommend this location.

Update september 2024: Kari was super helpful when we moved out.

I had a fantastic experience with Kris at Public Storage on 128th St. She provided exceptional customer service and made the entire process of reserving my storage unit easy and stress-free. Kris was efficient and thorough, saving me time and giving me peace of mind knowing that my storage space was ready when I needed it at the start of the month. Now, I can focus on my move without worrying about securing storage. Kris is truly an asset to Public Storage, and I’m grateful for her support. Great job! Thank you, Sam

Managers are really nice and helpful. She is a keeper & very much a great asset to your company. Way to go Kris. Thanks for everything.

Really nice always accommodating even when I was behind on my storage payment always worked with me. Always made me feel like everything was OK so she’s one of the best. I’ve really appreciate this place.

Kris is awesome! Great attitude and takes care of business. She is the only person I've met in person there but she keeps the show going like a well oiled machine

Scott is always friendly and ready to lend a hand in anything we need. I am so glad he is always willing to answer any question we may have and help us find a solution. The property is clean and well managed. Scott definitely works hard to keep everything running smoothly. Thank you Scott! Kris has also been a huge help. Always friendly and ready to help us in any way she can. We have been lucky to have gotten a chance to work with Kris. Thank you Kris!

This location is wonderfully managed by the amazing Kris. The units and grounds are impeccably maintained because of her diligence and eagle eyes. Even at the booking process, Kris reached out to see if I had any questions and promptly addressed several concerns - a truck broke down at the main loading door and she ensured that it was moved, as well as addressing a broken light fixture in the unit. Thank you, Kris! You made the entire storage process seem like a breeze with your knowledge, quick wit, hard work and passion.

Kris was beyond helpful. She was knowledgeable, friendly and her customer service was excellent. We are thankful for her help.

They’re great with a exter grrrrr

Very safe, clean and secure

Fantastic customer service. Place is professional and clean and well maintained.

Kris is amazing. She helped us out so much after my Dad passed away. We are from San Diego and came up here to take care of his affairs. Very knowledgeable and took a lot of pride in her job. Thank you for making things so easy to rent a unit.

Cris has been so amazing to work with!!

Kris is the BEST manager ever!! I've had my unit here for six years and just moved it to a smaller unit on the property. She helped me so much to make sure I was able to move everything since it was only my daughter and I moving units. If it wasn't for Kris and her knowledge I wouldn't continue to keep my stuff here.

Kris in the office is the most helpful employee I’ve ever had the opportunity of working with. She was fast and efficient. If I could give more stars for her I would.

Clean and secure storage facility. Great staff. Got a call from site manager Kris to inform me that there was an issue with my Credit Card and autopay. Probably saved me from seeing my unit on an episode of "storage wars". Minus 1 star because my rent doubled within 2 years. I know rent is expected to increase but doubling is pretty insane.

I really appreciate the time, patience, and care that Kris took helping me to find the best value for my needs! Thanks, Kris!

Kris was very helpful. Facility was clean and convenient. Kris had us in and out and explained very thoroughly what the process was and prices. Very reasonable prices.

Kris was fantastic very helpful I appreciate everything she did for me. If you want someone reliable, astoot, and straight to the point I'd recommend her.

I've done business with this facility for 9 years. The property is clean, and the staff has been great to work with. Kris is a super-sweet lady, and is always very helpful!

Kris absolutely killed the process of swapping my units and getting me a second one at a great rate. Give her a raise IMMEDIATELY!!

Super nice and patient, manager helped while at another location

I rent two of these units. I run a staging business and after I empty a residence, I need time to get organized. Every time I show up, my access is blocked or limited because of this tractor-trailer situation. I’ve addressed it with management on two separate occasions now and they’re still allowing it to happen. I also have never had a light in one of my two units. Apparently it’s an extremely time consuming process to find the right individual to put in a new lightbulb. I am extremely frustrated!

Fast and friendly, Kris walked me through everything and had it ready before I even showed up

Very helpful and polite friendly person and very helpful chantelle

Stay away from all public storage!! Crooked, greedy, and extremely biased. Tried making complaint that just made things worse. Rent went up by $100 dollars when that didn't bother me they gave me a 8 hr notice to vacate on an eviction or risk losing my stuff to them.

Chantelle was awesome handled everything expertly!! The beat

The person at the desk has been very helpful and freindly.

Thank you Public Storage. Scott was able to get me into a unit when I had to relocate from another unit I even got to pay off a past due storageq account

Scott was very helpful. Great customer service

Have used Public Storage for 20 years! Scott was very helpful!

Been a long time customer and always satisfied with the service. Scott rocks!

Wonderful facility, easy to access, and friendly staff!

Scott was very professional at 128th public storage. Getting my unit set up and finalized was a breeze with his help.

Scott is amazing!!!

Scott did a great job at making sure I had everything I needed to be prepared and have an efficient time moving what I needed into storage. Very pleased so far with the quality and service.

I love this place. Scott, the manager, will hook you up. I’ve been renting here for years and it just makes my life easier and my business more productive. 5 stars and then some.

Had a great experience here, clean and easy access, friendly and helpful staff, and felt like my stuff was safe!

Friendly service great prices

Very polite and helpful staff. Clean facility. Felt safe leaving my belongings here. Would highly recommend.

Reserved online, the process was pretty painless, got the storage right away within 30min & also Scott was very friendly at the front desk. Highly recommended!

Scott was extremely kind, patient, friendly, and very very helpful. Amen

Scott was so kind and helpful! Thank you Scott!

The man who runs this place, Scott, he’s a gentleman and a joy to work with. What a guy. Great storage deals too.

Scott was very helpful, easy experience

I’ve been using this location for about teo years now. Clean facility, office staff is very friendly and helpful. I’ll recommend this location to anyone. Scott office manager, great guy!

Scott is a big help, good customer service!

Great Service!

Very clean dry spaces, very helpful and friendly staff, Royce and Scott were especially nice and helpful! Thank you for the great service!!

Customer service Scott was a great person. He helped me with all the information I needed. Very friendly and helpful, unit is clean and spacious I am thinking to rent here in a month! Thank you Scott for your help!

Very kind the manager Scott 👍

Fast and friendly

Scott was very helpful, answered everything and was happy to assist us the whole way through.

Great service

Scott was awesome and helpful in the process of me getting my storage unit. He was professional, friendly, & informative. The property was clean, and well-managed.

I recently used Public Storage and I am extremely pleased with my experience. The prices were great for a climate controlled, 5x10 storage unit - and the setup process was easy. I didn't need to check-in, or talk to a single person, even the first time I accessed the space. All access was done wirelessly and through their mobile app, making it very convenient. The facility was very clean and felt safe. The location was also great, as it was easily accessible and close to public transportation. The unit itself was clean and secure, and it was easy to access. I was also impressed with the security measures that Public Storage has in place. The facilities are well-lit and have security cameras, and they offer 24-hour access. They offer a great value for the price, and they have a convenient location and a wide variety of storage unit sizes and types. Scott was especially helpful on my move out day. Thank you Scott! I would definitely recommend them to anyone looking for a convenient and secure self-storage unit.

Scott was super helpful and made sure we understood all our options.

Service was fast, affordable and space super clean. Scott was so very helpful and responsive and answered all my questions.

I've been renting here as needed over the past 10 years or so. They have always been accommodating to the various needs that I have had. They are always friendly and courteous

Helpful staff and good prices for the storage units. Good facility and great security measures.

Perfect and fast service

Very helpful and prompt!

I had Scott help me and he was very professional and personable. Answered all of my questions!

Love this place, used multiple times in the last 10 years.

Clean and well managed!

My comics are officially safe. Thank you Scott and thank you Public Storage!

Always excellent!

Very clean, professionally run storage facility. Office staff helped me find the right sized unit for my needs. So far, so good!

They were very accommodating and when we indicated that we were from out of town and could not take the small amount of garbage left over they said no problem and were incredible

Lovely place, with great customer service. I never had a problem the 21 years I'm storing my stuff in this facilities wherever I live.They double the security at the building I store my stuff.

I guess it's okay.... though I do believe the prices have gotten a little outta hand.... I think I had 4 price hikes in the last year and this month another if not mistaken..... it's like I'm paying prices that should be in Bellevue or Redmond where it more expensive than Everett....

Doug is awesome! He made the process very stress free

Fantastic service, Doug was very informative, helpful, and kind. Highly Recommended to do business

Great customer care, Doug was very friendly and helpful! Recommend 100%

Doug did a great job of introducing me to the facility and explaining everything.

Very clean and well kept facility. Great ease of access and Doug was very helpful and professional!

Amazing customer care. Quick easy process, and super helpful with the app. Highly recommend this location.

A touch disorganized. Gate was wide open. Still had to use access code to get to my storage locker , so felt my stuff was pretty safe. Front desk person was very helpful and friendly. Aside from hand sanitizer in lobby did not see any hand sanitization stations in any of the floors.

My husband and I are looking for a storage this week. And we found it today. We went to the office and talked to the lady, she's very helpful and kind. And her name is Rosemary..

Rosemary was very kind and efficient in helping me with my storage unit.

Friendly staff, competitive prices, and great move in specials.

Rosemary was very personable and helpful.

Exelent customer service. Will highly recommend

Very clean quiet and friendly faculty rosemary very nice only thing and why I have a 4 star is because of the price😤

Honestly I believe they've always been for the people kind of business, always cool to poor regular folks, always convenient location, always best prices in town, and I like your orange color theme it's very pleasant and business at the same time, been using y'all for about thirty years off and on, never any problems or anything negative.

Love using the storage here

Rosemary provided top rated service. She answered all my questions. When over terms and agreements and fees. She was very friendly and helpful.

My wife and I started renting a storage unit at this location earlier this year. There was an unexpected concern regarding our unit and my wife called to speak with someone on site. Rosemary answered the call and addressed all our concerns in a very professional and friendly manner. She was extremely informative and helpful. She resolved the issue immediately. I highly recommend this location because of the quality of customer service I received. Thank you Rosemary!

This place is a scam. Tried to rent a unit that was on sale, filled out everything to and then if you don't buy their insurance (I have my own) you cannot reserve the unit! What a waste of my time and a terrible way to do business.

I went in to have a couple of questions answered and Rosemary was wonderful! She helped me with everything I needed and her customer service was excellent! I’ve used this site for awhile and she’s the best!

We have been customers of this location since about 2006. In the past few months we have noticed that the property is cleaner and many small repairs have been made making it much nicer to come and go. Rosemarie has been a great addition to the property personnel.

This place is absolutely horrible. I do not recommend renting a storage unit here when you need anything you cannot get a hold of anyone. I had my unit burglarized inside.

Rosemary is very helpful and friendly. The property is very clean and well maintained.

Naomi was really great and has really good customer service

Naomi was amazing! Would give 10 stars if I could.

Very helpful staff and very close to my place. Easy in easy out. Thank You.

James was fast and helpful- thank you!!