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Public Storage Self-Storage Units at 12600 Jefferson Ave, Newport News, VA
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 34/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 34 /mo $ 45Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 39/mo
Small 5'x10'- Inside unit
- 1st Floor
$ 39 /mo $ 52Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 85/moMedium 5'x15'- Inside unit
- 1st Floor
$ 85 /mo $ 113Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 124/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 124 /mo $ 165Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 161/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 161 /mo $ 215Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 167/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 167 /mo $ 223Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 183/mo
Large 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 183 /mo $ 243Best Price Label+ one-time $29 admin fee
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12'x30'Online only price$ 310/mo
Large 12'x30'- Outside unit
- Drive-up access
$ 310 /mo $ 413Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Newport News
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Hampton Storage Units by the Beltway
Hampton self storage is right by the intersection of I-664 and I-64 near Downtown Hampton.
This storage facility is in a prime location, surrounded by shopping and entertainment, with the Hampton Coliseum and the Hampton Roads Convention Center a short drive away.
If you prefer the easy access of an outdoor, drive-up storage unit, this site has you covered. Our 10x10 storage units can hold your living room furniture and a lot more in roughly 800 cubic feet of packing space.
We also have 5x10 storage units that are perfect for holding all those mementos currently sitting in your garage.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 527)
I just want to say Naya is AMAZING!!! She is the reason why I still believe customer service still exists. She is kind, patient, detailed, and resourceful with the information that I needed to finish renting the unit. She walked me there and made my day as Im going through so much right now. We just lost our place and feel devastated. She made me feel like I'm a part of society again. That is priceless. Thank you, Naya... God bless you!!!
Jaz is the best!!! I didn’t have any hope of finding a unit and she made it work for us asap. I recommend everyone goes to the location on Jefferson across from red lobster
Jaz was amazing!! CLEAN PROPERTY!!!!!
Jaz was very helpful, professional. She got me what i needed. Thanks
Customer service was wonderful
Jaz was extremely helpful, very friendly and turned what was going to be probably a rather normal experience to a much better than expected time. Go there with a good sense of humor and some patience and Jaz will make sure you’re taken care of.
-Gavin
Shawna was extremely help and patient with me. Thank you so much.
Love the customer service
Jazz was professional and extremely helpful. Moving is always stressful but she definitely went above and beyond. I will recommend this location to all my family and friends.
Great experience fast and efficient with great customer service
Jaz helped me get the best storage unit for when needed to move definitely recommend her to help me in my future endeavors
Tinaya is very good at her job her communication with me on what I needed was amazing in right on point. She was polite and very nice . I normally don’t write reviews but I was so pleased with her I thought everybody sure know .
WOW , Jaz was such a big help with my rental!!!
That's the best place to have your storage
Jaz was very professional helpful and friendly
make me feel so comfortable thank you
Naya did a great job taking care of me and walking me through the process of renting and went out of her way to show me the storage space. Would strongly recommend working with Naya, she is a gem!
Ms Naya was very help and excellent helpful
Jaz was fantastic! She was so helpful and informative. Really helped us today. Great experience.
Jax was great she deserves a raise.
Ms Naya and Ms Jaz had great customer service really helpful. They gave me information that I didn’t know. I will recommend this storage to anyone
I went to your Virginia facility in 12600
And Jaz and Linda greeted me very cheerful and friendly. I was doing a reservation at your Homestead facility online and was having issues. They both tried to help me resolve the issue. With their patience I was able to resolve and rent the space. Thank you ladies for being patience and so friendly.
Great service and nice storage locations.
So glad I found this storage place. It was sooo easy to book online. Easy access when I pull up with the app. Manger super helpful and Patience. I super recommend this storage place.
Jazz is a great woman
This property was very well managed, shout out to Jaz for the assistance.
¹ had the pleasure of meeting Jasmine she is an exceptional employee knows how to meet and greet was a facilitator of any issues that I had she was quick to resolve need more employees like that
Great customer service and very helpful and respectful!!!!! Aim to please
Great customer service from property manager! Went above and beyond
Jaz is a expert she helped me get my storage with ease and was really nice definitely recommend!
I usually don’t write reviews but Jaz gave me the best customer service I’ve ever had at a public storage
I love the place, The location is convenient.. People are very friendly kind, And carry. They care about the customers so much... They go above and beyond their duties.To make you satisfied, I would recommend this place to anyone.Thank you so much to all of you there.!!!
Everyone was so kind and helpful in getting me in the best unit for my needs. I would definitely recommend.
Linda was VERY helpful by showing me the storage unit and answering all of my questions. She was super patient and kind with me during this process. Thank you so much for such a great experience! I would recommend this location!
Jazz, the site manager was so helpful. Thanks again.
Shawna and jaz are great employees, please give them a raise. Excellent customer service.
Jaz and shawna was every excellent with helping me figure out my bill I was very angry with the information the other people told me. Shawna talked with me about everything. I left here a happy customer and they definitely deserve a raise no question.
Shawna, and Jaz was excited with helping me in the store today, I was very stressed about my bill but definitely made me a happy customer. Definitely recommend public store
Nice clean.
Linda, Great customer service 😃
Excellent service.
wonderful sweet woman named Jax did everything possible to make customer service a success!!!
Came in with some questions about units and pricing due to working on moving and the wonderful site manger Jáz was so helpful and very knowledgeable. I was in a panic at first but now I can breath a little easier knowing my options
Reasonable price, helpful staff and my things weren't damaged when I closed out my account. What more can I ask for?
Shawna is friendly and has good customer skills. I haven't had any problems since I've been here
Carla at the 12963 Jefferson Avenue location is the best!!! Very courteous and professional!!
Every month my payment has increased. It's been different every month. This why I have to leave it went over my income she states I got a e-mail I looked didn't see it Beware when using this storage company
Always friendly and willing to help no matter the circumstances. Great customer service thank you Shawna
Shawna always with a great and positive attitude & willing to help…
Shawna was the absolute BEST!!! Her professionalism and caring spirit were very well appreciated by me and my family. She was willing to go above and beyond to make sure any questions we had were answered, and that we had a great experience there. Thank you so much for you patience and thoughtfulness Shawna. May God continue to bless you!
Jax and Shawna were amazing!! They helped me out tremendously without hesitation!! I highly recommend going here for your storage needs!
Jaz and Melinda are amazing! They were very informative and great personality!!!
jasmyn was really helpful excellent customer services
Jaz she over went over and beyond and outstanding customer very polite and very professional and I would definitely in the future need a storage. I will come to this location. Thank you so much for all your hard work.
They are quick and efficient! The staff is friendly and Jasmyn answered all my questions and made my transaction very smooth...
Jaz provided the best customer service and assistance with my storage needs. She is very professional and sweet.
Jasmine was so helpful throughout my time at this particular facility. Very understanding and hospitable. If you have any needs, you better contact her if you’re smart!
Jaz was very professional and prompt with great information. A great experience for a first time storage renter.
amazing storage property!
Jaz the Sitemanager was a awesome experience she helped me and my family get the best deal possible in getting one of the storage units here in this area I recommend all my friends if they need a space come see her she was friendly nice and well educated in her work field ! Definitely recommend
Just amazing how quick and easy. Carla was fantastic
Shauwna and Jaz were BEYOND helpful to me! Between trying to move units and payments, they did everything to help me out!!
Linda was so kind and helpful to me when dealing with public storage! Good customer service is hard to find these days, and she was very professional and had excellent customer service!!
Ms. Linda was super helpful and awesome!!!! Great customer service!!!!
Shawna and Jas KILLED it!! I was nervous about leaving my stuff in storage but they eased my concerns and made everything as smooth as possible. GREAT customer service and awesome attitudes as well. Like talking to an old friend. Highly recommend
Christina was very informative and did a great job helping me decide the perfect size storage for my needs. Everyone at the 12600 Jefferson Ave location displayed enthusiasm and made my purchasing experience seamless
Best storage facility ive ever graced my eyes upon. They love veterans and they deserve 1,000 stars!!!
Great service.
The lady at the front desk was really helpful, and we even got a good storage unit on short notice.
Shawna was very helpful and very knowledgeable. She made my experience go easy and quickly, Shawna was very professional, and we had great conversations. Thank you for everything.
Shawna was extremely helpful and very hospitable. I was in and out of the door in less than 20 mins, completely satisfied and good to go. I would definitely recommend
Jaz & Shawna are amazing! They helpled with all of my questions and needs. Definitely continuing business at this location.
Jaz and Shawna were so helpful and friendly!! The day of my move I was just completely disgusted I didn’t put not one piece of my belongings into that storage. I was assigned J001. Once I opened it I saw that the walls were completely filthy, AND TEARING DOWN! There were 2-3 giant wholes in the walls. Spiders!! It was absolutely unacceptable for me to be given that unit. On top of that there was a lock and key inside the storage which means someone saw the unit and still gave it to me. This has turned me of from every Public Storage ever.
The two ladies there this morning were really helpful
SHAWNA WAS SO GREAT IN ANSWERING ALL MY QUESTIONS.
Had a great experience with public storage. Jasmine was great and helped me with all my needs!
The best storage ever comes with water and electricity
Marquis was extremely helpful and made the process easy.
Quise quise he’s our man if he can’t do it no on can
Not sure which ones the right one so lll leave a review on all of them I was that pleased with my visit!! Mrs. Jones was quick and organized the place was clean I was surprised and happy I got to move my belongings inn same day I signed up thank you Christina Jones (public storage employee)
Shawna was an excellent help, my mom was very satisfied with her experience.
Loveeee shawna and jazz they always seem to help me. They’re both absolutely amazing. Anyone looking for a place to store your junk or treasures in Newport News , head over there immediately.
Amazing time
Quise was super helpful and friendly
Jaz is great! She's friendly, knowledgeable and helpful. Everything you appreciate in an exceptional customer service experience. She deserves a raise! No, seriously, give that woman a raise. She's worth it.
The staff is amazing! Carla "you rock"... The facility is always clean and the accessibility is great! Carts are available for your use, with elevator service to the upper floors. The App is 💥💥
Shawna & Jaz are always ready to help. Whether to listen to our concerns, make our day, or to offer a discount. Professionalism at its best! Wish they were my children!😊
Shawna was a sweetheart and was so friendly! Thank you for your amazing customer service and talking with me!
Very help group made everything very easy 🙏
Sean was very nice and pleasant
Sean was wonderful
Scott was a great help when I had questions about my storage unit
Awesome place to rent from!
Lock had to be cut in October due to loosing my key. They cut the entire lock plate off the unit. I was told that the part was on order and that as soon as it came in the following week they’d call me to set up a time to replace that plate. After speaking with multiple employees & emailing I still never got even a response back to let me know it was being worked on/replaced. I finally made the decision to move out due to my stuff no longer being secure.
The service was impeccable! I believe her name was Shawna, she was beyond helpful. In the midst of all my moving worries she made my storage experience a memorable one. Thanks for everything :)
Omg Shawna was absolutely amazing, Public Storage is lucky to have her. I would recommend you guys to anyone
Shawna was magnificent… Very helpful and treated me with the upmost respect… Truly among the best…
Awesome.
Good prices. Great service. Highly recommend.
I've had my storage unit for three months and the staff, especially Shawna have been really nice, knowledgeable, and extremely helpful. Last month I forgot to lock my unit. Shawna gave me a call that evening and told me during her security rounds she found it left unlocked. she asked if it was left unlocked intentionally. I said no, and she locked it for me. Shawna always goes out of her way to be available and helpful.
Great customer service. Friendly staff.
Make sure you read your lease they do month to month so when I had my belongings removed the day after they took $131.00 out of my account they told me they do not reimburse funds so they got $131.00 of free money and a storage unit to give to someone else if they wanted.
I rented my unit online went into office first thing was greeted by Shauna i was like wow explained everything to me showed me to my unit i cant believe how easy it was very friendly manager very helpful
Shawna is awesome. Clean property and super helpful.
Shawna was very friendly
Fast, clean, friendly. 5 stars. Everything was ready when I rented online and arrived.
Shawna us a OUTSTANDING representative of Public Storage. She has gone the extra mile to make sure that everything is OK. This corporation needs more people like her
Great Customer Service!!!!
Jazz, the site manager, is very helpful and service-oriented.
Shawna was really good at explaining everything and helping me feel at home moving into my new storage 10/10 !!!
Brian made my rental process so smooth! This storage facility is clean and well taken care of, love that they have cameras installed all throughout the property. Great storage facility I would definitely recommend!
LOVED my entire experience with Brian and the staff at the 12600 Jefferson Ave location. Was stressed trying to find a facility to store my daughter's personal items. All the facilities were sold out near my daughter's school, but there was 1 space left at this location. I was nervous bcuz it seemed small for her to share with a friend, but it was perfect. Extremely clean and secure. Even moving out was easy. I highly recommend them and will be back!
Brian is a good guy he’s professional, I came in with my buddy I didn’t personally rent but my friend guessed Brian’s age at 30 but he’s actually 53 lol that’s funny.
Brian was extremely helpful with auction today! Highly recommended!
First time using Public Storage and with the app it was a great experience. it could not be easier setting it up, visiting the space and storing my furniture, all through the app. I also had great customer support from both Brian and Shawna when i had any questions. I will definitely return to this Public Storage if I ever need storage space, highly recommend.
Very clean, respectable manager, trust worthy
What a wonderful experience! Thank you Verzet! If you visit Public Storage ask for Verzet! Blessings!
Manager Brian was friendly and very detailed to explain the rules and regulations for rent the storage space. Great sense of humor!!
Brian was a huge help; very professional!
Recently went to see about renting a storage unit and Brian was there to answer all of my questions. The area is very tidy and he was extremely professional.
Brian G. was very helpful in my move and I appreciated his hard work.
Very clean property. Brian was very helpful with the renting process. Would definitely recommend
GOOD employees ARE NOT hard to find at this Public Storage facility!! I recently met it’s Manager BRIAN on my third trip to visit and examine a facility where the public stores it’s treasured belongings!! I had lots of questions and plenty of concerns because I never expected to be in this position of need as a seasoned senior citizen. BRIAN had the “patience of Job” as he attentively and thoroughly responded to all of my concerns. Even when his credit card machine kept messing up the payment process BRIAN remained calm, cool, collected and apologetic as he entered the required information manually!! My space at this Public Storage is climate controlled, very clean, extremely well lit and easily accessible!! I’m a HAPPY CAMPER!! Thanks BRIAN and Public Storage!!
Brian was amazing and very helpful .He let me know everything that I needed to know and made sure my things were safe and sound. 10/10 would recommend. Only place I will be going to.
Thank you Brian for your assistance. After experiencing a situation with All My Sons 😑. Brain was there to resolve the matter.
Amazing experience!! The people were super chill, my stuff was never messed with. Very helpful, and kind! Brian gave exceptional service!!
Overall, a fantastic experience! Brian was great. He helped me with my unit and took his time explaining all the details. Highly recommend!!!!
Bryan was very helpful in getting my mom a unit. Be sure to go see him!
I have a unit at a couple different public storages, but Brian was the most helpful and friendliest of them all
BRIAN AND CARLA WAS A WONDERFUL HELP GREAT CUSTOMER SERVICE🌹💕I WILL RECOMMEND PUBLIC STORAGE TO ANYONE
Brian was very professional and helpful regarding my concerns. He directed me to the right people to voice any issues I expressed, so that I could be heard. Hopefully, public storage will assess their rental policy regarding prorating customers money. Especially, if you only rented the space for 4 days.
Verzet did a awesome job!
Is what it is suppose to be.
Brian was extremely helpful during a very stressful time. He was kind, considerate and professional and his sense of humor was an added bonus
Storage is very clean and Brian made the departure from my 2 units very simple THANKS Brian
Love the area the storage is located. Brian also made all my experiences enjoyable. Not only was he professional he has a great personality. I had no issues for the time I use this storage. I believe it was about 7/8 months.
I greatly appreciate the assistance I had from Brian. He was very courteous, knowledgeable and efficient in his job. Thank you Brian job well done
Brian is awesome! Got me hooked up quick!
Had a great experience here, met with Brian and he was very knowledgeable about the different spaces and what was offered as this was my first time. Great customer service!
My experience with this property has been great. Brian and Shawna were absolutely amazing in their customer service. They made sure my needs were taken care of 😃😃😃
Ryan is amazing! Amazing customer service and very understanding!
I thought I was just getting a unit when I walked in, but I left with the best customer service I could’ve possibly had. Brian was able to answer all my questions and he was pleasant to talk to. I almost forgot to leave a review until I remembered he made me laugh.
Carla was fabulous. She tried her best to get me a unit that was the most for my dollar and could accomodate a small trailer. But, we just had to go with the biggest one! ¯\_(ツ)_/¯
Renting process was super smooth, she was very helpful and pleasant, and I got what I needed.
Everyone is so helpful and friendly.
Stella provided me with excellent customer service. She was very kind and explained everything that I was going to need.
Public storage couple months ago ransacked my unit after 15 days and they stole my inversion table and now they're making me fight to try to get it back the people there are rude disrespectful and they're making me go out of my way to get my equipment back which is also medical needed equipment I would give them negative 10 Stars
Stella and Brian are professional, helpful and friendly. These are qualities that are lacking tremendously amongst folks nowadays.
They explained their process very well and genuinely care for their customers. I appreciate them making this move that much easier.
Big thank you to Brian for his amazing assistance.
Brian was awesome and very helpful. Would recommend this public storage to anyone.
Thanks Brian you was a big help. Really good people here
Today I went into my local Public Storage. This move has been very hectic for me. I place my order over the phone at first. But the call center guy gave me the wrong information. He told me i needed a 10x10 storage. Well it turns out I really needed a 10x20. I was so grateful to stella who was patience with me and help me to figure out everything I needed to know. She took her time to walk me around to other units just to makes sure i was making the right choice. She explain all the paperwork including insurance. She was a pleasure to work with and I like how she made sure I was completely satisfied with the whole process. She answer every question and gave advice. This is my first storage unit ever and i really didnt have a clue about the sizes. All in all I'm very please with stella and my services.
BRIAN AND CARLA ARE SO WELCOMING AND HELPFUL! Gave a lot of laughs and super polite ! Have great people working at this location . 10/10
Brian made my moving and storage experience so smooth! The storage facilities are clean and his bright personality will certainly brighten up your day!