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- $1 First Month Rent Where Available
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Public Storage Self-Storage Units at 11885 Jefferson Ave, Newport News, VA
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 54/moSmall 5'x5'- Inside unit
- 1st Floor
$ 54 /mo $ 72Best Price Label+ one-time $29 admin fee2 units left! -
5'x10'Online only price$ 59/mo
Small 5'x10'- Inside unit
- 1st Floor
$ 59 /mo $ 78Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 59/mo
Small 5'x10'- Inside unit
- 1st Floor
$ 59 /mo $ 78Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 64/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 64 /mo $ 85Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 99/moMedium 5'x15'- Outside unit
- Drive-up access
$ 99 /mo $ 132Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 110/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 110 /mo $ 146Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 118/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 118 /mo $ 157Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 134/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 134 /mo $ 179Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Newport News
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Newport News Storage Units Near City Center
Central Newport News self storage is to be found just a couple blocks from City Center at Oyster Point.
This cheap storage facility in Central Newport News is minutes from both US 60 and I-64, making it an ideal choice for students at Christopher Newport University or for anyone who lives or works downtown.
You can find just the right indoor or outdoor storage unit at this urban location.
Keep that bicycle off the street with one of our 5x10 storage units and enjoy features like gated access. Preparing for a big move or remodeling project? Drive right up to a 10x10 storage unit and enjoy roughly 800 cubic feet of packing space, large enough for three rooms' worth of furniture.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 362)
Jaz was amazing ! Clean property!!
Go to the public storage unit by Jefferson commons!!!! THANK YOU JAZ!!!!
Our company has been using Public Storage for many years. When stopping by today, I had a few issues with my lock. Patty saved the day! She always delivers outstanding customer service! If you are looking for a storage facility, I highly recommend this location!
Ms patty is awesome she took her time with me explained everything in detail with me .. she very courteous and very polite and professional and she made me feel like family…
Susan and Linda were very informative. Thank you so much!
Susan was awesome
Susan was very helpful
Patty is amazing!! Very thorough and worked fast with me!! Thank you soo much for your professionalism and working with me.
The on-site manager (Patty) was exceptionally efficient and customer focused in addressing issues we were having with aging locks on multiple units.
Naya was surely a remarkable and approachable young lady, whom was extremely helpful above and beyond the plateau of estounding expectations. I am truly, truly pleased with her customer service ethics.
Im currently going moving to a new country and needed some where we i can trust to put my belongings , today i met Mrs.patty i had no problems whats so ever and she made me feel like family , she broke everything down to me and answered all the questions i askwd and she made sure i didnt leave confused and she made sure everything was okay before i left . If i dont get mrs.patty everytime i come here i dont want to book lol but no seriously Mrs.patty is beautiful made women ! Give her a raise asap! She gained a new daughter thank you public storage!
Go see patty at public storage she nice and will take grate care of you renting from her is a breeze 😉
Carla is a GODSEND !! She made the process a breeze . I stopped in a month in advance to make the process easier .
I followed up 3 days prior to needing service. Please give this amazing lady a raise . She’s is a gem. Her energy was infectious. She made a stressful situation of relocating easier and provided me my best storage options.
Jasmine Brown-Whidbee
Patty was very professional she really made my day THANKS YOU GUYS❤️
Ms. Patty was amazing she deserves beyond 5 stars!!!!!
Good people!
Patty is awesome, she is the best and very helpful to the client’s… I so love her.
Very helpful and knowledgeable
Patty was super helpful! I started the process online but I had questions. I left her a voice message and she called back and less than 15 minutes to answer all of my questions. I was quickly and easily able to finish my reservation. When I came to move my stuff, she remembered me, greeted me by name and give me a good overview of what I needed to know and showed me where my unit was. She offers excellent customer service and great confidence with the facility
Ms. Patty was an amazing representative and was very helpful and patient.
Storage units are very intimidating to me, Thankfully you guys have a wonderful employee like Christina who made me feel like I was a long time friend not a customer. She eased all of my storage anxiety.
Got a storage from them and the manager Christina was as nice and helpful!
Linda ,was great. Love her energy
Great for storing my company items.
Christina was wonderful! Very pleasant and good customer service!
I was under a lot of stress trying to find an affordable storage unit at the last minute. The two lovely ladies working the front desk helped me beyond measures . I wasn’t sure exactly what size i needed and the ladies helped me . They took it as far as in looking into their sister store and helping me get a unit that had a 50 percent off special making it even more affordable as well as making the reservation for me . It was a 10/10 experience for me . Thank you shauna !
Helped me pick out a perfect sized storage I'll definitely be spreading the word
Fast and Easy Service while working with Linda!!
Excellent and friendly service…
Very nice attendant.
Wonderful experience. Patty was very helpful and friendly and we got through the process of renting the storage unit very efficiently. Thanks for all the help
Patty did an amazing job on helping us out getting our storage unit situated! Highly recommend this business and to talk with Patty! A+++++++ (:
Patti was very pleasant. It was a great storage spot for as long as I had it. I will be going back if I'm ever in need.
Excellent customer service Ms. Patty.
She is why i choose public storage.
Christina was very helpful, she answered my question and I left feeling secure about putting my belongings in your facility.
They are the best place to store your things….. I love it here. Ms patty and Christina are awesome. Saved me money.
Friendly service
I loveee Pattyyyyy she saved my life 10/17/23 💗💗💗💗
Thank you Patti!
HORRIBLE COSTUMER SERVICE!!! Patty in the front desk is EXTREMELY RUDE AND UNPROFESSIONAL! Unacceptable service!
Mrs.Patty was super helpful and informative and helped me with a seamless process
Patty and the team at the site have always been very helpful, and have addressed any issues quickly and with a friendly smile.
Patty is awesome person and the wonderful person to deal with the most helpful youglady I was very happy to put my things into public storage at this address will use this storage unit again and will tell my friends
The best
Patty, was very helpful with my move in. She called me let me know that she will be available for when I moved in. When I arrived, she went the extra mile to ensure that my move in was smooth and comfortable. Public Storage needs employees like Patty. Thanks again for all your help Patty and I will be sure to recommend friends and families your way.
Patty was very helpful, polite and patient.
Great customer service! These people deserve a raise! It was so easy! The app does freeze but the best will help you at this location fr. They also give you all the information upfront. No hidden costs all thanks to the lady with the head band and nose piercing! Warning the other woman with glasses is very rude.
Customer service it’s A one Patty is phenomenal she exceeds expectations of her job description great employee
It centrally located and clean.
Extremely unprofessional. Worst customer service ever.
Fast convenient location. But most of all the lady who I had the wonderful experience to talk to an who helped me was amazing thank you Christina 😊
I came back to this location after 6 years because of the great service that I received and I received the same great service from Patty. 6 years ago I was given great service by Christine. They have made so many new changes at this location. The only thing that I don't like is that they need to update the parking area.
Had good service the lady was very nice
Very easy people to deal with and very helpful when someone broke into our unit .
Highly recommend this facility. Patty is the kindest and professional customer service rep I have dealt with in years. The grounds are always clean and easily accessible.
I tried the app and it never took my payment but Monday morning it was corrected
I've been here for 8 months and its been great. This lady is absolutely awesome. She should be running the company.
Patty was so nice and very professional!!! I greatly appreciate her patience and understanding. This lady was awesome!!!!!!!!
The man up front had amazing customer service and answered all my questions. Would definitely recommend!!!
I enjoy my move in and Ms patty was very helpful and made it very smooth
Patty was quick, helpful, informative, and extremely friendly. She made our experience the best we could've had!
Shoutout to SCOTT ! The New Guy @11885 Jefferson Ave ! Had a great conversation with him . Helped me with everything in a timely fashion . Very Professional . Made me feel comfortable spending my money with you guys . Continue to have great costumer service & outstanding employees . I appreciate dude seriously. Kudos Call 💪🏽
Historically Patty has been the consummate Customer service expert. My experience with her has been nothing less than superb!!!
Every 3-6 months they jack up the price and add another $15 for insurance each time!! Terrible to take advantage of Seniors!!
Patty was awesome. Thank you so much for all your help 🌷
The site manager Patty was extremely helpful and kind, and spent time showing us available unit sizes and meeting our emergency household move needs.
Dropped of few boxes for 3 months storage. Came back to roaches everywhere. Inside boxes, under plastic tops of carpet cleaner, in sweaters, stuck to the tape, pure infestations. Wish they would've warned me. I could've prepared for the horror I found later. Didn’t have anything for roaches to enjoy, but I guess the cardboard and glue was irresistible.
Besides the roaches and spiders customer service was great. Great prices, just prep for critters and their cousins.
*Maybe the neighboring storage guest brought them in, so I'm revising from 2 stars to 4 in all fairness*.
It's very easy registration and the clerk was very nice. Excellent personality.
Patty and her staff were OUTSTANDING! This crew had assisted me in every way possible, from answering all of my questions to even checking in on me while walking the grounds.Thank you for what you do.
Hi my name is brian wood new customer! Mrs Jaz was a 10 star customer service who took care of all my needs ! Excellent experience at public Storeage and recommend me a bigger unit from the 10 by 30 for more storage 15 by 30! Give her a rise!
Patty in the office is wonderful. She is knowledgeable of the property and the company’s polices. I would rent here again
Very helpful Manager on site. Checks on us just to make sure we are okay. We are satisfied with the great service provided!
Patty has provided me with the best service since day 1. Glad I chose this storage facility
Got charged a day and an admin fee for a unit I didn't want. Online didn't have clear pictures of the tight alleyways where most their units are. I thought I was just reserving to look at it. The access didn't work for my situation so I told them I didn't want it.... Turns out they still charge you almost $50 for something you never even received a lock to or set foot in. From the other reviews I've read it makes sense, they're not great and just want peoples' money.
Hi guys and girls. I just encountered the most awesome and beyond experience from this facility by Verzet. She answered my phone call and all my questions were given to her along with a yell for help! Verzet is very good at what she is doing and exceeds expectations. I am not in the area and she was very understanding. She helped me with the difficult task of setting up my rental, resetting all the issues that I was having with the system reservations, and gave me a time to call back.. in which she answered! I believe any where she works…. She will be a great asset. Many thanks to Verzet! Keep up the the great work customer service, and kindness…efficiency
Ms.Verzet was extremely helping and the renting process a breeze.
Nice clean and pleasant staff and I was so excited to use the app to open the gate so convenient
Carla was professional, knowledgeable, and understanding when it came to answering my questions pertaining to Public Storage. She put me at ease when it came to continuing by business association with Public Storage. Seem to have been an honest person. Thank You for your assistance, Carla
I've had my storage unit for almost a month and am just now able to access it because of a broken door lock. We tried to contact PS through calls and messages on the app, and never got any kind of help with the situation. We reached the property manager once, and they seemed frustrated with the door situation as well, but we were refused compensation for the month that we were not able to access/utilize the unit. I understand that getting the lock fixed was out of their hands after the work order was in, but I shouldn't have to pay for something I can't even get to.
Love Patty very professional and knowledgeable