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Public Storage Self-Storage Units at 2921 Centreville Road, Herndon, VA
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 32/mo
Small 5'x5'- Upstairs/stairs
$ 32 /mo $ 44Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 37/mo
Small 5'x10'- Upstairs/stairs
$ 37 /mo $ 55Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 41/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 41 /mo $ 57Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 43/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 43 /mo $ 60Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 65/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 65 /mo $ 96Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 124/moMedium 10'x10'- Inside unit
- 1st Floor
$ 124 /mo $ 166Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 129/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 129 /mo $ 173Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 197/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 197 /mo $ 287Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 204/mo
Large 10'x20'- Outside unit
- 24 Hour access
$ 204 /mo $ 296Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 207/mo
Large 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 207 /mo $ 265Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 236/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 236 /mo $ 301Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 245/mo
Large 10'x25'- Outside unit
- Drive-up access
$ 245 /mo $ 327Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 354/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 354 /mo $ 472Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Herndon
Resources from the Help Center
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See what fits in different storage unit sizes
Herndon Storage Units Near Route 657 and Route 28
Find storage units in Herndon near Route 657 and Route 28. This location is also convenient to the Dulles International Airport.
Before enjoying a day at Frying Pan Farm Park with the kids, stash extra clothing, toys, sports equipment, and seasonal decor in one of our family friendly 5x5 storage units. 5x5 storage units are great for getting your home organized without having to part with anything you love.
Larger furniture like couches, mattresses, and dressers, as well as appliances like air conditioners and washing machines call for one of our popular 10x10 storage units, which are also great if you need temporary storage during a remodel.
Of course, we also offer our spacious 10x20 storage units for individuals, families, or businesses that have outsize storage needs. With up to five rooms of extra space, there's no project Public Storage can't help you conquer!
After you've stored your stuff, enjoy a performance at the nearby Wolf Trap National Park for the Performing Arts, or learn about the history of flight and space travel at the awe-inspiring Steven F. Udvar-Hazy Center.
Whether you're interested in the comfort of indoor climate controlled storage units or the convenient drive-up access of an outdoor storage unit, this location has something for everyone. Book using our eRental program and secure a contactless move-in on your schedule!
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 386)
Bad service and expensive
Amazing service! Melissa was absolutely wonderful to work with. I have had stuff here for a few years and the staff is always so kind. I’d recommend this place!
Kaylea was a great help! Thank you again!
I came in today looking to rent a unit and Jeslyn showed me how to do it online and made the whole rental process 10x’s easier.
Had a great experience thanks to Jeslyn ! She was very nice and very attentive! She answered all my questions and explained everything throughly
Jeslyn Ruiz is very professional in what she does, she answered all my questions. I recommend this Public Storage.
Jeslyn Ruiz was kind with the attention. She helped me with all my doubts.
I went in to get a storage unit and I was greeted by the property manager Jeslyn. I was very impressed with her as she explained everything to me in depth and left no questions for me to ask. The property was very well maintained and it was overall a great experience with great customer service!
NEVER, EVER CONSIDER RENTING HERE. First of all, don't believe any of the recommendations calling out staff for great customer service as this is not a staffed location. They are all fake reviews. After reserving a unit we showed up with a moving truck only to find out the gate system was out of order. After 45 minutes on the phone, only reaching a person after 20 minutes their call center concluded they could do nothing and no person was available to come to the location and fix the entry. We were then faced with a moving truck and crew being paid by the hour with no where to deliver our goods. After finally receiving a call back from a manager of another location later that day we were finally told that the system there had gone down in an electrical storm 48 hours prior but they had done nothing to alert renters of the outage. We were not the only ones affected that day as a line of people and trucks were lined up outside the facility also locked out. To say that this location was inadequate is not harsh enough. This is management and a team that does not care and only wants to collect rent. We were surprised at the rental rate given the other options in the area but now understand why. In this case you do not even get what you pay for!
Property is super clean and the employee is awesome!
Jeslyn is fantastic! She went above and beyond to make sure that all of my questions were answered and requests were addressed. Big kudos to her!!
Jeslyn was very nice i was happy to extend my contract with my storage unit. The property was very clean and im glad to use Public storage.
I wanna say thank you to the young lady named jeslyn she was very helpful and very patient with me amazing customer service
Jeslyn was so kind in showing me the storage units. The property is and seemed to be very clean and greatly maintained. I was greeted nicely and with absolute respect. She answered all of my questions and explained everything in detail. I will most definitely be recommending Public Storage to friends and family !
Kaylea was an amazing help! Keep up the great work!
Manager was very helpful and friendly.
This has been the best experience with a storage company. Everything is cleaning and working to fit my needs. I've been very happy with the staff as well. 10/10
Kayle has been really helpful providing information. Excellent customer service
Thank you Kaylea for the great customer service you showed!!
Kayla was super helpful
This location was clean, organized, and Kaylea was extremely knowledgeable in all options available to me and my family. I highly recommend this location. Ask for Kaylea! Thank you again
Kaylea is the best, she has great professional and customer service skills
Kaylea was absolutely amazing! We didn't realize the property wasn't 24 hours and she helped us after hours rent another unit since our items didn't fit!
This is one of the cleanest outside properties! Thank you to the property manager Kaylea, for always keeping it clean!
Good service Kaylea
Kaylea was so helpful today. She was very knowledgeable in all the services public storage had to offer she help me pick one that was most suitable for my needs and she was very informative and really made the process easy ! I will continue rent at public storage because of her customer service! Thanks Kaylea!!
Kaylea is so kind and helpful!
Kaylea was unbelievably helpful while showing me different units and explaining the prices. Kayleas whole style and demeanor were top notch, not to mention those awesome tattoos!! 😎😎 Keep up the good work, the company needs more good people like you
I've been with public storage for a few years now and I've dealt with plenty of property managers during this time some average some above average here recently i had a problem a sort of difficult one and let me say kaylea at 2921 centerville Rd literally lifted 300lb of stress and worries off of my chest so I would like public storage to know how professional , kind and caring this very nice lady is truly a outstanding representative and this lady she is definitely a very positive contribution to public storage storage thank you public storage and thank you so much kaylea
Kaylea was very helpful with the units she showed me
Ema was amazingly helpful today. She showed me 3 units and was very patient. I had had bad experiences with rude employees at this location, but she changed my mind and it was great. Thank you so much to Ema for changing my mind!!
The staff here are stand-up professionals. I really appreciate all their help. Particularly, the relief manager, Hunter. He's really good!
Today l rented a unit at Public Storage in Herndon. The sales agents name was Kaylea.
Kaylea was 100% professional and super sweet. The place was immaculate!!! The entire process was very smooth and extremely fast. She explained all the details, walked me to view the unit and even convinced me to purchase the insurance for the unit which l feel was a wise decision.
Based on my experience today.
I would definitely recommend this Public Storage to friends and family as well as anyone who is looking to find storage. I would like to say thank you to Public Storage for allowing me to have such a unique experience by providing such and excellent sales agent!
Thank you. : )
Anita B.
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Kaylea was incredibly helpful and knowledgeable. I really appreciated the time she took to go over everything with me and answer all my questions.
Kayleigh was amazing, super helpful and got me what I needed in a timely fashion.
I wanted to make sure kaylea got the credit she deserves. We had a difficult experience booking a room over the website. It claimed it was a 1st floor but when we got to the unit it was on the 2nd. Kaylea helped us out by quickly finding us a unit on the 1st floor and was able to refund the lock fee when we bothered her during her break. In addition, the unit was clean and easy to access.
I’m giving this place a 5 star review for the amazing customer services of Kaylea, the cleanliness of this site!
The nicest front desk I've had in a while
Rented a storage outside and did not like the space. I spoke with Barry same day as renting, and I just wanted a refund. Barry and Mia were kind enough to find me a space inside and transfer all of the paperwork! I was worried I was going to have to find another location but I didn't have to! 5 star service!
Kaylea was super helpful and explained to me everything
Fast check-in and very professionally and friendly staff, specially Kaylea👍
Kaylea was a great help! She answered all questions in detail and would suggest anyone calling to ask for her!!
Amazing check in experience. Kaylea was very helpful, informative and professional during our unit move in! Access is secure and easy to maneuver moving trucks. Thank you!!!!
Thank you Kaylea for helping me out! Amazing help!!
Kaylea who is the property manager is awsome !! So helpful and delightful.
Great experience.
Kaylea is the best she is so helpful
Manager Kaylea is the best. Great staff and customer service.
Great customer service
Manager is very amazing, respectful, and professional. Thank you!
Miss Kaylea -- no words for her professionalism, courtesy, and hospitality ! I had just returned from a long trip and needed some help accessing my unit and also closing my account. She was very helpful throughout the process and helped me feel at comfort. I highly recommend this place. Kudos to Kaylea!
Thank you Kaylea and Mia for setting up my account online for me!
Manager kaylea helped me out and was really friendly and explained everything I needed to know very clearly.
Thank you Kaylea for providing me with great customer service!
Elevator was cool. Post office next door.
Rebeca was very helpful and knowledgeable
Rebecca was super friendly and helpful in helping us find our storage unit. Appreciate her taking the time to show us around and explain the process.
Great attention Rebeca was very helpful and kind.
Good experience moving into a new unit
This location is very convenient. I was able to get a good deal. I stored with Public Storage in the past and this place is the best. I was greeted with a smile and explained the whole process to me.
Rebecca gave me great service today!
Nice place
Crystal was amazing! She was very knowledgeable and helped us figure out what space made the most sense for our situation. She was consistently happy and made our experience top notch! Public storage is lucky to have her!
We rented a space over the phone, and PAID, only to show up and be told someone already had it and they couldn't do anything. Staff doesn't seem to do their job at all.
Crystal was very Amazing with the service she provided for us Thanks I recommend every one to see her
Great facility, and Crystal (the on-site property manager) is an absolute gem. She is professional, courteous, knowledgeable, helpful, and efficient, with a smile that makes every encounter a pleasure. Overall, a very well-run operation.
Crystal at Centerville is very arrogant and provides pathetic customer service, highly not recommended.. the place is not manned and I had to keep visiting them as no one answered the phone or was at the desk
Crystal was amazing and helped us to choose the best unit for our needs.
I received great support at the counter from Crystal. She helped me to choose the right space and guide me through the sign-in process. All directions received were fully accurate and helped me through my move-in day.
Still the best out there. Our unit is perfect size and location. Staff is very helpful. Crystal in particular has gone above and beyond to help us with any and all needs. We are confident in storing our personal things at this location and Public Storage in general.
Very pleasant and helpful
Such a great experience, Crystal was so helpful in getting me a unit that was easy for my mover and made the experience easy.
Crystal is awesome!!! If I had one of her, I could dispatch the 10 guys/gals I have then some lol. Thanks Crystal!
Mark M.
Thank you so much
If I could give 0 stars I would. I've been trying to access a very expensive interior unit that I rent for WEEKS but lost a key. I'm currently and very unfortunately renting multiple units. I cannot ever find anyone working nor does anyone answer the phone. IT'S INSANE. I'm livid. They also have a HORRIBLE corporate customer service so there's absolutely no way to find an employee or manager to assist with anything...ever. The whole company is trash and will never get my business again. I will be sure to let anyone and everyone know of my experience. Please RUN, don't walk, in a direction of literally ANY other storage company for your storage needs.
HORRIBLE.
Was help by Miss C it her day off but she definitely help me with the set up and everything
I had a really great customer service experience here! The manager, Crystal, was friendly and helpful. The facility was very clean. All these things made me feel comfortable storing my belongings here.
I was impressed with the facility and the manager at the site Crystal(?) I think was her name was friendly and helpful. Unfortunately, my buddy already found a space someplace else. If I needed a spot to store things this would be the place.
I was actually so impressed that I ended up renting a space from the location and Crystal was super friendly about helping me again.
Crystal was great, I was able to reserve my storage unit and was out in 15 minutes.
Crystal was excellent in her approach and displayed a very inviting disposition! I tried visiting a few locations prior to visiting this Herndon location; the one prior to this one, was really a turn-off, as the sign said they would be there at 2:30pm and it was now 3:00pm. Once I finally caught up with the person after calling the National phone line- her response was, “sorry, but I’m not there”. Well, I’m sorry they didn’t get my business and glad she wasn’t! Because Crystal at the Herndon Centerville location is the greatest!
Recently, I rented a unit at this location and couldn't have had a better experience with Crystal at the front desk. She answered all of my questions and helped me find the unit that was the right size for my family. This Public Storage location is very clean and easy to get in and out of as it's right on Centreville Road.
Our experience in Herndon 20171 public storage was great because of Crystal Thomas. She made all points clear and well prepared for all the concerns we had.
Thank you Crystal !
My friend and I went to the Herndon location and were greeted by a friendly woman named crystal! She was super helpful, we will definitely recommend this location to our friends. M & R
Crystal was super helpful and extremely friendly. Customer service at its best! Highly recommend Public Storage in Herndon.
Happy to recommend this place. After renting here for a while, I just upgraded to a larger unit and Crystal at the front desk helped make it a seamless transition. She got me a great deal on a bigger unit. From all of my interactions here, I’ve always received courteous and helpful service.
This particular location is a little far from me, but it’s cheaper than some other storage places in the area and there’s a gas station near it with super cheap gas. The area feels safe.
RAM was extremely helpful when I visited this morning with a issue on my unit and he immediately resolved it
Crystal is extremely attentive and exceeded expectations in every way.
I have just rented space here and Crustal was really helpful
Kickass staff and service. The lady working there came in early and helped me out even though she wasn't on the clock. Clean facility and bathrooms
I recently rented a unit here and then had to change the size and location of the unit. The manager was extremely helpful and understanding. She walked me through all of it and found me the best unit at the best price she could give. Great service!!!
Crystal was so professional and very help…I really appreciate it her help.
You have to get out to punch your PIN to get in or out of the gated area.
Got excellent service from Mr Ram
Kendra has excellent customer service skills! I am happy with my rental! Thanks Kendra!
I am satisfied with the service, got the facility manager's help when I needed when we moved in.
Our business has used this storage facility for many years and we've always had an exceptional experience! This location hands down has the friendliest and most accommodating staff. Crystal goes above and beyond in providing top notch customer service.
We are moving paper files from our office and chose Public Storage off of Centreville road. The facility is clean, well lit, and easy to access. What stands out as exemplary at this particular location is the customer service. On our first day moving boxes, Crystal came over to introduce herself and see if we needed anything or had questions about the space. While the facility is in great condition the biggest pleasure with storing at this location is Crystal's friendly and personable customer service. We have a unit with U Haul down 50 and believe me when I say their customer service team can't hold a candle to the one here.
This location was in the middle of some much needed renovating as I was moving out so I’m trying to account for that as I write the review. This place has some great rent special rates however after 4 months be prepared to have your rate increase a significant amount. A lot of the outside 10 x 20 units are really dated. They are often dusty and dirty and full of spiders. The thing I didn’t care for the most were the walls in the unit that were made really thin dry wall that was almost as thin as cardboard. One day I opened my unit to find a portion of the wall in my unit slowly starting to give because the neighboring unit had too much stuff in their unit. I put in a repair request that took a month and a half to get fixed due to employees (I won’t say any names) giving me the run around. When my wife attempted to get the ball rolling on the repair while I was away they were nothing but rude to her and told her that I never submitted a request and had no spare key which was magically found along with the work order form when I threatened to show up to the office and play the video of an employee telling me that the repair would be done the next week. The repair job done was a cheap hack job as shown in pictures. Moving out wasn’t too bad but they did misplace my spare key to my lock however an employee by the name of Emad worked relentlessly to find my spare key to my lock and made the move out process easy. If anything ask for Emad if you want to get anything done. He’s a great employee and all around guy!
Crystal is excellent. Very friendly and eager to help. Liked
her and her attitude very much. Joe Kampa
Crystal was fantastic! She kindly gave me directions to my unit and professionally directed me through the gates! Boy howdy, did she save my bacon today!
Crystal was very helpful with us, super professional.
I really enjoyed my experience at this location. EXCELLENT staff- Crystal is SUPER helpful & welcoming. I would definitely recommend this location.
Got a nice large storage space for a reasonable rate. Neighbor damaged the walls to my unit, so that sucks. Friendly customer service.
Today I visited public storage on Centreville. It was the day after the snow storm and there was a lot of ice. Crystal helped me when I arrived and she really went above and beyond to make sure I was safe and well taken care of. Thank you Crystal.