Public Storage Self-Storage Units at 1560 West North Temple, Salt Lake City, UT

I had the most incredible experience at West North Temple Public Storage, thanks to an exceptional agent Ana, who truly went above and beyond. I was extremely stressed out, but she took the time to patiently help me with everything I needed. Her kindness, professionalism, and attention to detail made all the difference. She provided the best customer service I’ve ever had, and I’m so grateful I chose this location because of her. Highly recommend!…and Ana should get a bounce :D

Ana es muy buena en su trabajo si pudiera le diera 10 estrellas

Ana was fantastic. Great attitude and personality. Thanks for making it easy.

Amazing place, the manager Anna is remarkable

Excellent customer service from Ana

Ana serviced me very well 10/10 recommend 👍

Gracias por poner alguien que hable español, gracias Ana

Fue bien la atención para mi una esperian de relación al cliente buena ANA

I was in a hurry to get a unit and I finally found a good place and the best customers service, thank u Ana

Ana was tremendously helpful!! Thank you for your professionalism!

Thank you for your help Ana

Ana me ayuda muy bien gracias por tu ayuda

Ana was gratis! Thank you fue your help

Gracias Ana por tu ayuda!

Caroline was super helpful! Great customer service!

Nancy was an awesome help for our specific needs. She went above and beyond to help us make sure the door heights would work for the trailer we needed to park inside the unit. We would recommend this Public Storage to anyone. Thanks for the great customer service and awesome fudge! 😊

Excelente servicio de ana y sus amavilidades

Ana was very helpful, great experience.

Ana is great

Ana, (office personnel) I have to give her five stars because it’s been a long time since I’ve worked with someone who knew their job well! She had the process down and was efficient! She was kind, professional, very clear with information (things we needed to know), and quick! When I came again, she was out cleaning the area. This place is nice and feels safe!

Ana was such a pleasure to work with! She was very professional and thorough. The grounds are clean and storage units are easy to access!

Ana is the best! She is friendly and easy to talk to.as well as very consistent with the cleanliness of the property and always happy to help 😁

Atención perfecta de Ana

Ana was great! Answered all of my questions. Very helpful!

Just came in to ask some questions and Ana was very helpful, thank you

Excellent customer service. Good communication by staff. Easy access in and out of gate using the app. Ana was great helping me answer questions and also closing my account if I never need storage space again I would come back to North Temple Public Storage because the help she gave and over and beyond for us. THANK YOU, Ana

Ana was great

Thank you Ana for your help, I recommend this property!

Excelente servicio Anna gracias

Ana reached out to me immediately to give me all the information I needed. She was very polite and accessible. She also speaks Spanish! I'm glad I chose this space to store my stuff.

Exactly what I was looking for. Clean, secure, reasonably priced, and excellent service.

Hola mi opinión persona para Ana es amable y comunicativa Que Dios Te Bendiga ❤️‍🔥👏🏻🙋‍♀️🌺🌺🌺🌺🌺

Gracias por tu ayuda Ana. Recomiendo que rented aqui

Great help from Ana, thank you very much

Exelente servicio con Ana

Ana and Caroline provide top notch customer service. Their guidance, honesty and helpfulness made a stressful situation into a pleasant experience. My son and I were able to tour units on the spot as we were uncertain on the size of unit we would need. All our questions were answered with honesty and integrity. I respect Ana's honest explanation of fees and insurance tips/suggetions. I highly recommend contacting Ana or Caroline to assit with your storage needs. Ana and Caroline make a great team!

Very nice people that own it keep things really clean and do a really good job and are very helpful when you need it

Great service from Ana & Caroline!!!

Excelente servicio de public storage, Ana muy amable y servicial

Easy move in. Anna and Caroline were very helpful

Muy buen servicio Muy buena atención departe de Ana Cómodo el lugar Cumple mis expectativas Excelente atención Ana ofrece un buen servicio muy atenta

Excelente servicio en la oficina, Ana muy atenta y explica todo con detalle gracias

Had an smooth and easy rental process thank you miss Ana

Getting expensive had to move out after a 75 dollar price hike

I had a few issues with my unit and billing, and I was fortunate enough to speak with Ana at the front desk who was more than capable of handling my concerns with professionalism and accuracy. She was able to address my concerns with my account and with my storage unit with ease. It’s always a good day when you can bring your concerns up to confident, competent individuals. Thank you Ana and Public Storage! Very happy customer for nine months and going!

Ana helped me a great deal. She was very informative and professional.

Ana es excelente para el servicio al cliente

Bill was helpful when assisting me get into a unit..was pretty clear on how payments work and assured my things were safe..I was un easy do to the location but assured me my things would be fine...ty bill for ur help

Encantado con el servicio de parte de Ana se merece más de 10 estrellaz

Ana. Un servicio amable y eficiente lo recomiendo para personas que necesitan adquirir el servicio en español.

Servicio muy bueno excelente. Ana

Ana,Perfecto asistencia

Excelente servicio la señorita Ana es super amable

Muy buen servicio Ana es una excelente persona servicio al cliente excelente!

Ana from Public Storage on N Temple was the most gracious and patient person I’ve met in a really long time. Please give her the space her own personal business.

Bill did an amazing job when we came to get to a storage he did a good job he was really helpful

Gratis servicio from Ana

Exelente servicio de parte de Ana

I really appreciated Ana’s insight and help with closing out a unit we’ve had for five years. And Estelle for her effective communication. Thank you, Ana!!

Ana was exelente

Anna was proficient and polite

Ana es mui amable con los clientes exelente personalidad

Excelente servicio y amabilidad de parte de Anna gracias por todo.

Ana was very helpful! Kind and polite throats whole process

The service was really great and I appreciate having this storage Especially Ana was so friendly and welcoming me

Ana was a delight to work with. Highly recommend going in and talking to her and getting a storage unit if you are looking for one in this area

Very good customer service from Ana, Thank you

Was looking for a quiet place to rent Ana did great showing me the space even though they did not have a unit available will try to come back when they do

Thank you Ana you made my moving in SO EASY AND STRESS FREE!!

Ana was very helpful in helping rent a space. She was very kind and knowledgeable. She helped us get a food deal.

Ana is very professional at her job she help me with all the questions I had thank you ana

Anna is spectacular! Very friendly and helpful. She showed me all the different options and even looked up other locations.

Ana did a great job, was very patient with me

Muchas gracias Ana, muy recomendado esta propiedad

Excelente servicio, Ana explicó reglas y todo muy bien gracias

Great service from Ana

Ana renting a storage unit she made it a good experience ☺️ thank you

Ana helped me soooo much and never got frustrated with me at all. Thank you Ana

Exelente servicio de parte de Ana

Anna was very helpful and professional.

Very nice facility. Ana was helpful at the front desk in getting us into a storage unit very quickly! 15 minutes and we were done!

My unit was broke into and we had many expenses items stolen including a rooftop cargo box. The lock was drilled out and replaced new so there were no clear signs of a break in. They said there was no camera for that lane and refused to look at gate footage because it would be clear seeing a rooftop cargo box exiting. The renters insurance they forced us to carry denied the claim because there was no sign of forced entry and public storage refused to give the insurance any info. There were multiple people who's unit was broke into that week and public storage did nothing to prevent more from happening. I feel like public storage and the insurance company work together to deny claims. 10/10 do not recommend!!

Ana is the best she's very helpful and understanding

Ana was super diligent and helpful, very friendly; I wish there’s more people working like her.

Ana was great with helping us get a storage unit, Very friendly and efficient

Ana is Great!

Thank you Ana for the help made the process easy and smooth

Ana excelente servicio muy amable atenta y profesional

Excelente atención de Ana, super amable ! Bien explicado y pagos más económicos que los demás. 😊

Ana has been very helpful to me and I just wanted her and you to know she a very good person.

Ana is amazing 👏

It was a very good service Thank you so much ana

Easy to get assistance, great front desk from Ana

Ana was very helpful!

Non dudes are awesome and Shaylee is great

Ana was wonderful I really appreciate the help

Thank you Ana for your help .

Ana really good help I like taking to her she really help me understand more about the storage 💜

Ana was wonderful and patient when wanting to look at different units! Thank you

Fue increíble. Gracias Ana

Ana was awesome and super patient with my mom! She was amazing!

Estuvo bien

Anna was super helpful and explained everything concisely.

Ana O was very helpful in my needs !!!! Will be more than happy to return and do business !!!

Ana did a great job signing me up. Very knowledgeable.

Ana. Me. Ofrecio. Buen. Servicio

Ana was very helpful even though I showed up at 5:50 she didn’t seem to mind helping me get everything secured and good to go! Definitely would buy again

Ana is so amazing and nice. She helped us to the best of her ability. Love it here :D

Ana muy bien

Ana was very helpful good service

Ana vino de esta location a redwood a ayudarnos en espanol, muchas gracias 10 Estrella merece

Ana was very polite and helpful it was a easy experience with my storage needs would recommend others to come here

Thank you to Ana my experience here was smooth ! Very easy to talk to and also informative, will be renting storage from you guys in the future ! Thank u Ana for ur great customer service.

Rhiana and Ana were amazing and patient and multi tasking. Great job

Was looking for a 5x10 and none was available at this location, Ana helped me find one at redwood and walked me through e rental. Thank You

Ana was very helpful and patient with us. Walked through all the steps with us for us to understand everything.

Great service Ana was amazing, her take a time to show me the unit …thank you Ana

Ana has been a lot of help I appreciate her so much

Very good service from Ana than you

Employees are great

Ana is Amazing!!!

Thank you Ana for your help

Ana me trato muy Bien exelente empleada su trato es muy bien

Anna was very helpful and kind and professional. I recommend the storage to anybody.

Agradezco que alguien hable español gracias Ana por la atención

Ana has gone way above what is necessary to rent a unit. She is personable and professional. She went way above the minimum to get me set up on the phone app. I really appreciated her concern for me.

I was not able to download the app and Ana was great help thank you

Ana was amazing, answered all my questions and helped me with the app, Thank you.

Muy buen servicio departe de Ana, gracias

Had a hard time downloading the PS app, Ana helped me in the office and I am very grateful 🙏

Excelente servicio la señorita Ana es muy amable y siempre que voy a hacer mi pago nos atiende excelente

Ana was very helpful, is my first time here and she answered all the questions I had will definitely recommend this public storage

Me gusto la atención porque Ana habla español

Muy buen servicio departed de Ana, Gracias

Ana was very helpful and patient, thank you very much

Ana was great! Awesome service. Definitely recommend this public storage!

Bad experience, a loyal customer here for several years. They have been increasing the rate since I moved in. Any request to lower the rate for a long-time customer has been denied. They now charge me $347 per month for 10x25 storage but the online price for the same-sized storage unit is $215 per month, which is $132 less monthly. Also, while there should be always someone on premises, 9 times out of 10, there is never anyone to be found on location or in office to assist with questions or concerns. We would get a delivery for our unit every a few weeks, the office has the access to the location. Normally, they would allow the carrier to drop off anything inside our unit. On the last several occasions when we had a delivery, the carrier had to make multiple attempts to deliver since there was nobody on location. When someone would finally be on location, the employee would turn the carrier away saying they don't have access to our unit. I was later told by the employee they not have the key, when in fact they do. All of our packages got sent back across the country for us just to pay for shipping all over again (this time to a different address, since there is absolutely no guarantee with Public Storage). The issue here is a quick turnover with employees, every other month I see a new person working there. I assume employees are not trained well and thus the lack of consistency. Just a frustrating experience that has been costing me money, stress, and time! Ultimately, you would think you'd have a better experience when paying $371/monthly for a storage unit. *** UPDATE *** After speaking with a supervisor at Public Storage, they agreed to "temporarily" lower the rate down a little bit but not to the same rate as the advertised price online. When I asked why new customers pay less than current customers, she didn't know how to answer and told me that is the best she can do. Just really weird and shady business practice in my opinion.

Christina was very helpful in assisting finishing up my check in and letting me know all the details of the unit. Greatly appreciated her helpfulness and knowledge of the facility. Thank you, Andy

Ana was super friendly and helpful getting me checked into my unit and answered any questions I had. I kept my car in a unit and everything was secure when I came back to get it. I would recommend this public storage.

Anna, the general manager, was helpful and accommodating. Smooth move in. Thank you!

I came in to finish my reservation and Ms. Ana was very helpful in showing the unit as well as explaining everything to me. She strongly represented the company with her positive attitude and professionalism and as a first time customer would definitely enjoy doing business with both her and the company again. Thank you Ana!!!

In a difficult time, Ana at the North Temple location was so helpful in opening a storage unit. She took the time and care to listen and understand my situation. She helped me find a great storage space for my needs.

Ana was amazing. Very friendly and helpful

My experience was very good all my questions were answer and felt like staying there longer!

Ana was great! Friendly and answered all of my questions. If I could give her 10 stars I would. Thank you!

Muy buen servicio 👍

Yo le doy las 5 estrellas a este lugar la atención que me dieron fue muy amable de la señorita Ana 👍☺️

Barbara was very helpful at the desk and access to my unit is convenient. It's cool that you can open the gate via an app. Thanks!

Do not share positive customer service experience as others. Before renting I confirmed the final price with an agent multiple times. They conveniently forgot the required insurance charge or lied about it existing. While having the unit I also experienced a billing issue. After receiving multiple voice mails, nobody would answer my call or return my voicemail. Additionally, the lightbulb to the hallway of my original unit was burnt out and I was told it could not be replaced and I should bring a flashlight. A ridiculous response to a maintenance issue.

Barbara was amazing giving us all the information and helped get us our unit in a timely matter.

I was having a hard time opening my storage space so I went to Barbara to ask for help. It didn't take her not even a second to come out to help and with kindness. Good service is hard to come by, so I am glad I was helped by Barbara.

Barbara checked me in and helped me get into a more fitting space ! Thank you great service!

Hi All: I just wanted to say that Megan is so AWESOME & AMAZING she's always cleaning the Property & making sure she takes care of all your requests! GREAT JOB MEGAN YOU ROCK 🪨! YOU DESERVE TOP STAR 🌟 PROPERTY MANAGER FOR THE YEAR OF 2022! MOVED TO FLORIDA TRES COUSIN!

Barbara , excellent employ. Very helpful and kind and curtious..

Barbara was a fantastic help

Barbara was very helpful and made things so easy for me to get my account updated! I recommend Public Storage for anyone who is in need of a storage unit! Top notch staff and service!

The process of reserving a unit was very simple and straight forward. Barbara was amazing and very kind and helpful getting me all settled in.

Barbara has been amazing helping us get everything situated with our storage unit. Customer service is amazing!

Easy and quick, and the lady there was incredibly helpful and nice

Barbara is Amazing. Perfectly helpful

Love the workers she was very very nice and helpful thank u so much 😘 Barbara

Barbara was so helpful and great to work with. She made a stressful situation super simple and easy. She also has wonderful people skills and is great at making you feel welcome! Thanks Barbara!!

Very good experience storing here!

Thank you so much Shelby for helping us out today. New to Utah and was a great experience super friendly and helpful 5 stars allaround

Shelby was very helpful

Was a very nice area with great staff that were very helpful

I'd usually talk up the public storage facilities I have used and trust me there have been too many recently but this storage area seemed unnecessarily aggressive with the staff being chummy with a certain crowd of clients. A lot of "window shopping" type drive-by interactions and at one point my storage unit had crackers spread out in front. it's Gate is the only way in and out causing a bottle neck feel and the corners are hard if you're in a moving truck or any larger vehicle. I would spend the extra 5 minutes and drive further for a more classic Public Storage facility as this had no pros to.any other, no even convenience.

Awesome staff

Thank you Megan and Sandy!!! Thank y’all for everything and being so easy to work with and talk to.

Megan is the best and is always willing to help.

Very clean space. The people at the fromt are very friendly and helpful 😌 They’ve kept all my things well and saved. Love coming back here when i need the extra space. Affordable too!

I great customer service

Great spot to leave my stuff! Megan was extremely helpful with getting me set up with a unit and i couldn’t be anymore happier!