Collin was very helpful and explained everything thoroughly.
Collin was very nice and informative. He was quick to help set up our storage and even very helpful in loading our boxes.
Great location and would definitely recommend. Thanks.
Great customer service, and very helpful! Very clean!
Colin was AMAZING! Very knowledgeable and helpful. Thanks so much Colin!
Superb customer service. Tip jar needed.
Great on site customer service. Super clean. Carts provided. AC controlled units and best prices out of the 3 PubStorage locations on FM528. Love the app for entry/exit & security into your own bldg/unit. We accidentally turned in the lock we’d purchased and Collin kept it for us to come back and pick up. Very nice.
Collin at this location has the best attitude and customer service. He assist me with paying my bills and securing a better rate. Top notch work and all around good experience.
Colin was incredibly friendly and helpful during a very difficult time
The person helping at the desk was very friendly and helpful. Process was simple and easy for check in and moving items
Colin, was very very helpful he went above and. Beyond to helpe save money on my storage. Wasn't rude nor impatient and understood what good customer service means
Colin is great! He was really helpful and I will continue renting while he works here.
I just spoke with a young man named Joshua at this location and he is the best thing going there!! He helped me so much, even explaining everything I need to do when I'm ready to get my things out of storage! I have never talked to him before but his professionalism and knowledge are outstanding! Thank you so much Joshua and Public Storage for hiring him!! My faith has been renewed!! 🌟🌟🌟🌟🌟
Great experience!!! Top notch staff!!!
Collin helped me out tramendous service
Sarah was great, amazing service. I would recommend.
Coln is very helpful and really professional he's a great fuy
Colin was very informative and very helpful. Glad to have someone with such a cheery disposition. Definitely recommend.
Colin been wonderful keeping and eye out on the storage and friendly all around. Always asking yo ensure satisfaction
Location is great. Friendly service
Very friendly and helpful!
Clean place Collin was very friendly and helpful with any questions or concerns
Very professional office, staff, problem-solving, and keeps on task and keeps the property clean
Still here! Great prices and Customer service.
Collin has been very professional and exceptionally helpful! Very happy with the service we have been provided!
Colin did a fantastic job and I highly recommend this location because it’s one story, air conditioned, and convent to highway 45.
Great service ,very helpful and very knowledgeable and walked out whit what I needed
I was moving and Collin was especially helpful with advice on how to best utilize the equipment. Very professional and very informative
Had to move into a bigger unit and didn’t have our own cart, but the attendant Collin was really awesome and let us know we can borrow their cart. That was an amazing help!
Collin, the manager, is a AMAZING!! I have had my things in storage there for years and he is so friendly and helpful. Definitely 5 stars!
Colin is an amazing associate at this facility.
Joseph at the 2930 FM 528 helped get me the right unit at the correct location and I’m forever grateful. Thank you Joseph you rule!!
The facility manager, Colin, was absolutely a joy to work with. His knowledge of the company and willingness to answer any questions that I had was very refreshing.
Good customer service! Everything explained properly… easy instructions! :)
Great customer service, Joseph answer all my questions.
Stopped in to buy some moving boxes. Appreciate the fast, friendly, helpful service. Recommend 100%
Joseph helped me get setup with a great space. I had almost reserved an okay one but he pointed out one for me right by the door at the same price. He was awesome!
Great experience, and I will certainly rent from these guys again. The store manager, Collin, was fantastic! The unit was clean with easy access. Great customer service and friendly.
Great customer service!!!
Office Help not always available to help....Frustrating
Colin has been great throughout the process of getting my unit and moving in. Any concerns I’ve had, he’s gone above and beyond to help. He knows what he’s doing and even priced a few options for me when I was going back and forth with what I wanted. I would recommend this storage facility based on my experience so far.
The only drawback for me is when I initially called and spoke to a woman at the Friendswood location, she advised I HAD to purchase their lock. After my own research, that doesn’t appear to be the case. I would have preferred to purchase my own disc lock.
I love this place, they have such nice units and it's all airconditions and climate controlled and very secure. The lady at the front was very helpful with how to choose an appropriate sized unit and talked me through all the rules and standards of the building, I think her name was Lindsey? She was a very cheerful individual. Will be coming back here for all my Storage needs!
Collin was so awesome!! He was always available and made this move process easy peezy!! I'm always a bit skeptical about storage units and the "hidden fees", but Collin was patient and explained everything to me!
very clean, very friendly staff, good access and lots of room
Collin was very nice and professional.
Have used many storage facilities but Public Storage is definitely the favorite of the bunch. Colin has been super helpful and is always able to answer the questions I've had. All around standup employee.
Colin was extremely helpful with my move in. They will get my business as long as this gentleman is here!
Colin was super helpful with my storage needs!
Not even Standard Moving furniture pads in stock
Thank you for 15 years of storing our things ......you were appreciated....
Customer service and district manager helped with an issue.
Easy access via app on phone. very close to home for storge of seasonal stuff. Indoor unit near door helps because I have injury/chronic knee - back.
I have been renting here for a while and it’s been a good experience. I recently noticed a space of the same I was renting online for a cheaper rate and decided to transfer to it. Worked with Collin and he is awesome. Friendly staff and clean facility.
Been shopping around for storage units for awhile. Colin explained the process and rules better than other places and properties. Excellent customer service.
This place goes above & beyond when it comes to customer service! They are excellent at FOLLOWING UP when you leave message as well. Keep up the good work Joshua!!!
Colin a real one fr fr, got me set and errything. My man's watchin out and he's staying in my prayers now 🙏🙏🙏
Super cool dude runs the place, got me set up quick and got me everything I needed. Thanks again Colin
Amazing service, ample storage space, and a manager that knows how to make the customer happy. If it wasn't for Colin and his excellent service, I would've had to have gone to some cut rate storage place and have all my stuff ruined. But now I'm safe in the knowledge that my belongings are safely stored and being upkept by such a gem of a person.
I love this place! The worker named Colin made the process of using the facility very easy and understandable, would highly recommend!
Colin helped me get setup, was a great communicator about everything, amazing worker 10/10.
Colin provided great customer service, really helped me out. 10/10
Prices chance to much, poor communications, and staff aren't sure about anything you ask.... CAME TODAY GOT A NEW STORAGE AND CAME BACK WITH TRUCK AND MY STORAGE HAS A LOCK PUT ON IT AND NO ONE IS IN THE OFFICE AND THEY CLOSE AT 5PM...SO IM WAITING TIL SOMEBODY TO OPEN UP SO I CAN FINISH
The registration process was seamless and we love how you can use the app to open the gate. No need to remember the code! Very happy with the service as well, great group of people working there.
Jennifer is absolutely amazing! Her customer service with assisting me find the right unit & renting it out was so easy.
Pamela was excellent in her service and very pleasant. Got me in out in my purchased of a Storage Unit Auction. Thanks!
Jennifer was so great! This location is the best!
Jennifer was aging and so friendly
Jennifer is so awesome!!! Very helpful, love this location!
Jennifer is extremely helpful and efficient and her customer service is unmatched. Much appreciation.
Jennifer was very helpful. Took the time to show me a storage unit and answered all my questions.
The service is very good. In looking for information the attendant, Jennifer Matthews, was extremely helpful and courteous. I would recommend Public Storage to anyone.
Fantastic service! Thank you Jennifer for helping me save money!
Jennifer was so friendly great service!
My experience was great I came in not knowing what I wanted and before I left Jennifer showed me all there is she had to offer, bringing up key points and benefits of using her storage rentals and by the end of the day I knew exactly what I needed. Definitely recommend coming here for your rentals.
All ways there to help and very professional any thing I ask she know
One of the best storage places iv used
Testing since Jennifer is saying customers are doing reviews in office and they are not showing up
One of a kind!! Very helpful people. Sam is amazing!!
Excellent facility! Jennifer was extremely helpful!!! I’m recommending y’all to friends needing storage.
Jennifer was very helpful and very polite I would recommend this storage to everyone I meet you need more people like her
The office was closed for the holiday but I was able to reserve, paid for my spot online and move in that same day. I was even able to get in the gate with the app that they provided in my email. Quick and easy!
Cindy is a pleasure to work with.. knowledgeable with a friendly smile