Public Storage Self-Storage Units at 4910 S Zarzamora Street, San Antonio, TX

When you need some storage space, come see us at Public Storage! We're here to get you the right storage, for the right price! Come see me and you'll be moving in today!

Couldn't get contact with anybody. Me and my family stuck inside the gate. Gate doesn't work :( and yes we're in opening hours. Employee was here but she left. What's worst is so hot outside. Didn't think this will happen 😥

I can never get into contact with anyone in the office.. so frustrating

Greth gave us good information and had a fast respond and more thank tout

Petra and Corina were awesome they helped our so much

I only needed a Small space they was STILL able to accommodate when I arrived to check it out it was even BEYOND what I needed The price was Still the discussed price on sale ,The manager Grant is PHENOMENAL THANK YOU Public Storage ❤️ I was in and out in minutes

Petra was very helpful over the phone.

Grant provided excellent customer service..

Great customer service! Come see Gina! Answered all my questions and gave me the run down on using my app!! Will refer!!!

Very helpful

Pleasant visit. Gina was knowledgeable and helpful. Thank you

Stopped by for a storage. Gina did a wonderful job with explaining the services to me, I felt at ease with her. I would recommend asking for her next time you need help with anything.

Ms. Gina is AWESOME very helpful. Love my storage space . We missed her when she was away..

I HAVE MY STUFF AT ANOTHER LOCATION BUT I BEEN COMING TO THIS LOCATION FOR 7 YEARS WITH MRS GINA SHE IS A VERY AWESOME LADY AND VERY FRIENDLY KEEP UP THE GOOD WORK. MRS GINA

Gina is a very nice and helpful person don't let her go because ldk what l would without her.

Loved Miss Gina she was kind and patient and very accommodating!!!

Gina provided me great customer service, with great product knowledge with an amazing personality. Ask for Gina

Public storage is a safe and convenient place to store your overflow or important items. I have been with them for years and it's a great company. The customer service is very polite, down to earth, and helpful, and I love the management.

Ms. Gina is great she explained the details of the rental service and showed me empty units to see what size I was looking for !

Gina is a great help... Explains everything about the storage units and guides us to what we needed. TY 😁

I have been coming here for a few years and Gina helps me everytime, she’s awesome knows her stuff and friendly ❤️ the conversations and is funny.

Ms. Gina was amazing helped me set services up with them and was very helpful ! Thank you Gina

Amazing customer service Ms Gina was very Great with everything recommend this storage facility to everyone

Gina, Gina, she's my gal if you have issues she can help! I have never met Gina in person but let me tell you, everytime we talk it's like as if we've known each other for years. Thank you for always being available to help me with any questions or concerns regarding my unit. Shout out to Gina for always taking care of us. So glad to hear you are back in the office. You were greatly missed! 🫶

Ms. Gina was very nice and showed me how to use the app to open the gate.

Petra was so helpful this morning she is very nice and property is clean

Deanna O was very nice and helpful. Thank you

Petra was wonderful an amazing

Petra very nice and informative happy person ,help me out alot very happy with the service

Poetry gave excellent service and was very knowledgeable.

Ms Corina was a amazing help to me why I was there I really appreciate her service ☺️

The staff are very helpful.

Gina is hands down the best customer service person. I’m glad I pick this storage unit.! She made my day

Ms. Gina was an ANGEL! She was on her way out as I realized I needed more space, and she went above and beyond to help me. Bless her! Thank you Gina💕

Mrs Gina was very helpful understanding n down to earth. I'd definitely refer Mrs Gina to anyone looking for storage.

I'm sad to say I left this location, Gina is the sweetest manager I've had the pleasure of working with. She was always very kind every time I talked to her and she really knows how to boost your spirit!

Held my storage space hostage till I bought a lock that I didn't need, bad Jared

Good service n Miss Gina and Jared are so nice. I recommend this place. Your precious things are in good hands.

Gina is awesome!

Their customer service was awesome made me feel welcomed. There prices are very reasonable. And I recommend anyone who needs a storage to come here

Customer service isn’t their strong suit. They couldn’t explain a random $15 charge in my account then they leave threatening voicemails over a few bags of trash left by a dumpster that they have locked. Plenty of other storage places in town that are way more convenient and actually value paying customers.

I already stated my thoughts on public storage. One thing is for sure, make sure your automatic payment switch is turned off so you can pay at your own time, otherwise if depending on your funds you'll get over drafted like me, and now I have to go donate plasma.... again.

Do not rent from this place. The manager is an amazing sweet person but the property is trash. My moms storage is infested with rats. They destroyed all of her belongings and even though she had insurance they stated it will only cover $250 worth of her property for rat damages. She's literally been renting out this unit for almost a year and paid the extra amount for insurance all for nothing and everything is destroyed. Find a different place to put your valuables.

Great service! i got there after hours and couldn’t get my car dolly in . i ran into a wonderful and super nice employee Miss Gina. she went on and beyond to help me even know it was after hours. thanks to her i was able to lock my car dolly and head on my way home while raining. i recommend this place an extra 100% great service and great people.

Sorry I had to vacate. I thank Gina C. For her services and awesome communication skills. Never had any of worries about the property and cleanse. Very happy for customer service Ms. Gina for her friendliness, support, hard worker. Thanks again. Sincerely Ms. Monic.

Gracias Gina una exelente atención 💐

The property manager, Gina, was always very helpful and very pleasant to do business with. The property and storage units are very clean and well taken care of. My overall experience with this location was exceptional.

I am very happy with the service of this store the employee was very help when I need her I will recommend this store to everyone

Gina was amazing going the extra mile for me

Gina is the most awesome helpful person ever she answers your questions and helps you every step of the way! 5 star review for her!!!! Love her!

Great place to use for storage lady in office is amazing and the best if you need anything she does her best to help you and give you the best price

Gina looked after me and my things for 7 years! I could not come and take care of my unit as Covid19 lockdowns kept me in Australia, and for 4 years she kept everything safe and secure! I would highly recommend this location, Gina will certainly greet you with kindness but will also manage everything with integrity and efficiency! I'll miss our chats!

Ms. Gina is the BEST!!!!!!

Ms. Gina is such a personable person and so helpful. If you ever have a question or need help, she goes beyond which is hard to find nowadays. Thank you so much Gina!

Place was quick and easy Gina is a great person helped me with the upgrade even showed me the difference in size in units thank you !!!

Wounderful service thanks to the older lady God bless you .

Mrs. Gina was very nice and helpful wanted to say thank you to her for help and kindness .

Thank you Gina for ALWAYS being helpful and friendly... Always willing to help out even with the smallest things... Once again thank you and keep up the amazing job you do...

Gina was very nice and a good person to talk to.

This woman was so helpful and was very nice 😊 this person is Gina

I got the best customer service, highly recommend this place to anyone that needs storage, at a great price and location.

We had the greatest service Mrs, Gina is the most wonderful lady..

Ms Gina is very helpful and has good customer service

Gina was very very professional and very helpful and very very nice and helpful she helped me get through the signing in and how to get in and out of the storage and was very patient with me. Need more people like her.

I made and confirmed my appointment with the manager, Gina, I showed up at my appointment time waited outside for about 20 minutes and no one showed up. I tried calling but no answer. I tried to book online however the website was not working. I left went to another storage who did have someone in the office to rent me a unit. They took about 10 minutes to get me a unit, same size as I had booked with Gina for 10 dollars less! Also I did not have to pay any of the extra costs and fees I was going to pay with Public Storage. I guess in a way it was a blessing no one showed up for the appointment.

Just got off the phone with the Ms.Gina, little does she know, she just adopted me as a fam!! Service she provided was amazing! Very easy and professional to communicate with. Let me know all the cost, different options, and about the property. I’d give her 10 stars if I could!! She’s my new Tia! 😂😂❤️❤️ THANK YOU!!

Gina was awesome and very helpful in getting things done! Thanks Gina!

Good customer service very helpful I would recommend anyone to come here

Gina was very helpful and has great customer service I will recommend my friends and family

Gina was very helpful even helped find other location managers that were not on location. Total lifesaver. Thank you Gina

Ms Gina went above and beyond to help me get in to my unit. She noticed me at the gate before they opened and took her time to come down and help me get in. Good customer care is hard to get and I'm so thankful for her. She is always so pleasant.

Gina is awesome saved my vehicle keys thanks

Our manager Gina Has helped navigate our storage in a professional and helpfully manner. Her knowledge of operations of public storage is a huge complement to employees of the company.

Gina provides great customer service. She is very knowledgeable and helpful. Thank you Gina!!

Mrs .gina is super nice and attended high recommended going super helpful love her !!!

Gina is very polite very good person

Gina is very helpful. And friendly.

Gina was amazing , she was so funny and really accommodating thank you !!

Amazing service Gina was incredibly helpful! Thank you so much public storage!

Make sure to always purchase insurance if you're going to store here, as these units are not insulated to protect from weather damage nor from pests/rottens. The property manager is somewhat friendly.

Gina the manager is very friendly, informative and helpful.

Curtis was excellent. He was fast and very polite and patient. He knew what he was doing especially that he was new. Awesome work Curtis. Not too many too find like him. He knew what he was doing

Ms Gina is very friendly and is always a good help when anyone needs it. Very professional.

Ms. Gina was so amazing, excellent service very kind, love her personality and also price are affordable. Recommended

Excelent service, very professional and nice customer service.

Gina is the best and friendliest n humorous n sweet fast customer service

Mrs Gina is the best lol funny n very attentive

Recién mudados de New York City a San Antonio y contentos de haber llegado a Public Storage, si mal no recuerdo Gina quien nos atendió y dio una muy grata asesoría. Excelente su servicio, instalaciones limpias y de fácil acceso. Atención al cliente fenomenal que alegre señora y eso se agradece.

She was very helpful and friendly

A good service

Very kind, and blessed to have done business here

I purchased a storage unit that was up for auction. The manager was super helpful and pleasant.

Ms.Gina has been such a blessing of help in need while I was moving. Fast services, Real good communication and understanding. 5 stars when need a storage again I will come back! 100 recommend! Thank you so much for all your help Gina!

Gina is always very helpful and ready to help. Without her here this storage units will not be ready.she is always ready to help anybody.

Love the service always so helpful and understanding 💕.

Just want to let everyone know that gina that works in the office is a very great person and helpful to everyone that needs help she is always out to help in every way she can I really appreciate the gina and thank her for the time that I was renting the place great job gone will miss you take care and may god bless you and with you always

Best customer service in San Antonio

Gina was a very nice person very professional god bless her like coming to this place

Soo helpfully with everything had some issues but Gina fix everything. Thank you for your help!!

I absolutely love this place!! Great prices ,clean spaces and Mrs. Gina is wonderful and always ready and willing to help with any questions you may have. I highly recommend this public storage.

Gina the manager here at this location is by far the best ever ... I highly recommend this location for Public Storage because of her. She is truly a one of a kind person. She is respectful, funny, and compassionate. I had a previous storage unit a couple years ago and IT WAS THE WORST. It was one on culebra but none the less horrible experience so I was nervous going thru a whole storage unit again with things hard and us moving but Gina was awesome and still is..... She makes this location #1 in my books...

Came to help a friend out on a Sunday. Ms. Gina was doing her rounds and stopped by to say hello and see how it was going. She explained to us where the bathroom was and even told us about a little place a few feet away where we could get cold drinks. She has a great sense of humor and most defiantly goes above the line in the hospitality department. I will recommend this location to everyone. She takes pride in her job and makes everyone feel welcome.

I like this storage because I feel like it's a safe and secure area in order for me to store my things

The manager on Zarzamora is so rude. I have been waiting one month to have them let me have access to my storage and she has rudely sent me away. Excuse after excuse. I have left message with the district manager several times and they still have not corrected this issue. I am out of options and I'm beginning to think they are hiding something because she will do anything to not grant me access to my unit. This is the second month I had to pay all because she won't let me in and I don't want to lose my stuff. That is if she hasn't done something with them already and that's why I can't get in!I hope corporate sees this and finally calls me!

Gina, called confirmed and arranged an appointment with us. At 10am. Because she needed time to get her golf cart out. Upon arrival she was driving her cart around, and when approaching her she screams in a very annoyed tone. "Did you make an appointment? I don't think you did." Our reply, yes you called me, and we set it up for 10 am. I believe it's 10am. She muttered something to herself. She continued with the annoyed tone. Appeared to be very agitated we were there. Making rude and unnecessary cometary. This was my first contact with Gina, I'm sure she was just having a bad day but she asked for the review, and because of that I thought she needed to know, I felt as if I was inconveniencing her day by showing up. I hope things get better for you Gina!

Gina went out of her way to solve all the problems in getting what I need.

Great customer service very good communication

Thank you for your service. it was a Blessing to me

She nice person thank you, she helps a lot

Outstanding management!!!

Very friendly and great space for what I needed. Thanks Ms. Gina

Ms. Gina could not have been any more helpful and kind truly very easy to work with.

Gina property manager. She could not be more knowledgeable, helpful and kind. She is a pleasure to work with

Gina the Manager at this site is Awesome!! She always has a great attitude, she’s very helpful. Please Please give this dedicated employee of yours a raise or a promotion!!! It would be well deserved. Thank you Gina!!

The wretched woman ran me off the property with threats of calling the police. Truly, an unsavory cast of... People... If I may use that term very loosely. Screaming that I was breaking the law for bulk buying items from a customer of theirs. "YOU CAN'T CONDUCT BUSINESS HERE THAT'S AGAINST THE LAW" She yapped. Perhaps she was angry that I was enabling him to terminate his monthly payment obligation by buying the large sum of items. Speculation aside, I'd avoid this place; if not for your own sake, then for sheer principality. I had to peel out of there without any ropes or straps in place and find somewhere less hostile to stop and secure my wares.

People are very helpful

Gina,is a very nice person & helps you in many ways. She also has a good personality , I've been knowing her for four long years. She has treated us with respect always. May God bless her and give her more

All though my unit is not at this property I am so glad I came here cause it was more convenient...but also because Ms.Gina helped me out I appreciate all she did to lower my fees being that after 5 years I've been a tenant.. so a big shout out to MS.GINA 🙌

Gina was excellent and so professional. I will rent here again.

Gina was very helpful in getting my unit!!

Fair

The woman working the front desk is nice and very friendly always makes me smile when I need to go make a payment

Hey Gina thank you so much for your help with my unit.. I know that my things are going to be safe here.. your a nice and kind person.. I really recommend this public storage place ..

Amazing manager!! She was so helpful, an awesome fun personality, and a great sales lady!!! We got everything we needed and more!!! Highly recommend this location. Thank you Gina!!!

Was very helpful and I would definitely recommend

It's convenient

Miss Gina is awesome!!!!! Very happy customer...

Very nice lady ....helps all the time and is always working

I'm so happy that we have Gina from the storage unit that we n appreciate that Gina is doing good at what she does at the storage unit she is very helpful respectful thank you very much for her service to us...

My experience at the public storage was great, Gina was very nice and had no problem with helping me with my storage

I come in thought it was close saw someone got excited to rent a storage blew my horn She threw up her hands like forget you! Omg it was so in unprofessional😔 left immediately🤨 sad how people are these days😔

This is by far the most awesome manager. She's not only so helpful when it came down to a situation of losing everything and using my storage store everything but she's always been very fair and works with us when we really need it she goes out of her way to give us some advice to helpful ideas for anything that we might be going through as a percent San Antonio and I give Miss Gina a great big hug for being the person that she is I mean it some people can be really mean and sometimes you can be very hard but overall I've seen her good side and she's amazing I recommend this place to anybody and everybody

Awesome service. By the book!!

The Manager Gina is a very nice helpful lady I would definitely recommend anyone needing a storage to come get one here!

Miss Gina is amazing, cares for her customers and took time to help.

Very helpful with my impatient issues and helps resolve them thanks. Good service

Just wanted to say Mrs. Gina was very helpful and knowledgeable. She helped me pick the size of my storage. Would highly recommend this storage and talk to Gina. Excellent customer service.

OMG best experience ever... Gina was very professional and awesome thank you..

Gina is absolutely amazing and very helpful. She deserves more than 5 stars. Thank again!!!

I have had my storage for like 4 years and the property manager Gina is awesome! has been so nice to me she has work with me on paying my rent I will recomend to put your stuff in public store here.

Had great service with Gina today made my day the late charge at this time were not acceptable With school and grocery being so high thank you so much Gina

Absolutely LOVED my experience here !!! Gina was amazing and helpful in the entire process! She was always available and on the property to assist in my every need! Will most definitely be a returning customer! Thank you Gina!

Gina is the best! She was so very helpful and patient with my kiddos and I! I definitely recommend renting from this public storage! 😊

Thank you Gina for helping get a new storage unit . great service , friendly

They have some of the friendliest staff but their is a down fall in book keeping in the corporate office lost payments, and rejecting payments for no reason but staff like Gina and Liz make up for it thanks you guys keep it up

I was wondering why or do you give receipts? We didn't get one or maybe lady forgot?? I don't know how to work this message thing iam learning as I go but I wanted to fix this mixed up. There was a mixed up in the Gmail account. Missing a number but it is all fix now n I want to apologize to the company n the lady that works there. Thank you for taking the time in letting me know.

Gina is an awesome person . She is very helpful and friendly. Funny .

If anyone that is looking for a place to store your items to go to Zarzamora location, Gina is very helpful and friendly. Highly recommend this location.

Gina was fast and very nice thanks for your help

Ms. Gina gave me great service well explain of rental service.

Its great locatiin. And Gina a very helpful manger. With a great altutude.

GINA IS THE BEST, LOVE HER CHARACTER , VERY HELPFUL, EVERY BUSINESS NEEDS A GINA IN THE BUSINESS TO BRING CHEER AND LAUGHTER TO CUSTOMERS ( I TOO AM A GINA)

Gina is Amazing! Great customer service, funny and friendly, helped me through the whole process, never rented a storage before and she made it a comfortable experience

thank you jina for all your help your a sweet person have a blessed day

Had great service, Gina was very friendly and helped me with getting the right size storage unit, would definitely recommend

Gina was absolutely amazing! Very personable and attentive to my needs. She is definitely a great asset to the business and deserving of 5 STARS!! Excellent service!

Very good and clean .nice manager

Gina was very helpful and informative i had been trying to rent a storage for weeks now and i called a few times to get info but i kept missing the $1 deal so i said I was going to look elsewhere but something kept bringing me back to calling public storage the way Gina treated me was amazing she explained everything to me answering all my questions she had all the answers to every question so i felt no need to go anywhere else she actually had the patience and had a great attitude to go with it so i ended up renting the storage online while being on the phone with her i feel any other worker would of hung up on me but she walked me through that as well even tho i wasn't getting the order with her over the phone she still helped me and to me that is amazing customer service i am glad I made the decision to rent from public storage and I would like to say had it not been for Gina i wouldn't of gone thru with it! Thank you Gina 💜

Great experience. Ms.Gina was very helpful! Making sure I understood everything! I definitely recommend.

Ms Gina was amazing very helpful and understanding helped me every step of the way will definitely be recommending people to her in the future thanks god bless 😇🙏

Service excellent by miss Gina Colon. I am very pleased with service.❤️🙏

Gina is amazing Very patient and helpful

Best customer service ever! Gina was so helpful and very knowledgeable.Will definitely recommend this public storage!

Thank u Gina u are so sweet n kind thanks for helping Me getting the right storage for my stuff I really appreciate keep up the good work God bless u

Gina is soooooo freaking awesome I love this place. #publicstoragecustomer 4eva🥰

Happy with the service at public storage on zarzamora.Thanks Gina

Mrs . Gina was very helpful and listened to my situation very understanding and explained what I was renting and got me a very decent storage came off strong at first but very nice lady by the time I left she gave me a good deal as well I would definitely recommend this storage ☺️💯