Highly recommend this place, Destiny is super friendly & helped me with the best options for my items.
Didn’t know where to turn to getting a storage! Came here and destiny helped me sooo much!!! Explained everything and walked me through everything!!! I recommend getting a storage here!!
Destiny helped me sooo much!! Thank you so much!
Destiny was super helpful!!! Thank you so much! Will Definitely be recommending this place for sure
Destiny helped me get my rate down and was so sweet in the process thank you very much you'll need
more Destiny's.
Came in to transfer and Destiny made it fast and easy I appreciate the great customer service.
We had look around for a storage destiny was the most help full person very kind great customer service!
Destiny was awesome 1st time getting a storage and she made it a easy and headache free process 💕
Susan was very helpful and informative. She was pleasant to work with.
Quick and easy. It was my first time getting a storage unit and destiny helped me out threw everything
I just wanted to say thank you to destiny she was such an amazing help!!
Destiny made sure all of our storage needs were up to par , we’ve been renting here a while but recently have seen the change , it’s always clean now and carts are new and available awesome job keep up the good work !
Thank you Susan for being very helpful and friendly and finding us good rates!
Destiny was so helpful in helping us with securing our first ever storage unit. It was so simple and an easy process!
Very friendly staff and very flexible when it comes to prices destiny helped us every step of the process and was very understanding.
DESTINY WAS THE BEST IN PERSON TOOK ALL THE RIGHT INFORMATION AND CORRECTED ALL THE MISTAKES
Amazing customer service! Destiny and Susan were great help and assisted me with everything I needed!
I came to Public Storage and I had an awesome person working in the front desk help me out very well and I appreciate it. Thank you Caitlin
Great storage! Destiny is very helpful and friendly, went above and beyond for to help me transfer from 10x10 to small unit.
I have been a tenant of the location for a couple of years. Today I needed some assistance and had some questions related to my unit. I was very impressed with the concern, prompt service and interest providing information requested and gettting questions answered. I was not expecting this level of service, which was extremely satisfying in dealing with the new management. I appreciate that level of service and customer attention. I am looking forward to continuing my business at this location.
Beautiful customer service very nice went out her way to help me out definitely recommend Susan. Thank you
Destiny is a amazing worker she gets everything done on time and very helpful
Amazing service from destiny. She took her time to showed me different sizes of storage.In end help me pick out the right one for me and my family. ❤️
Ms. Destiny thank you for all your hard work from keeping the facility spotless to taking care of us in office and on grounds , We love the new carts, you go above and beyond we really appreciate it 💕
Now that we are not customers anymore, I feel I can be honest. The woman working the front desk named Destiny is no help at all. She hides in the back as you wait outside knocking at the door waiting to get help, she cusses at you and has the biggest attitude. Do not trust your items in this place.
Destiny helped me out and did an amazing job clarifying my payment and lower my payment too thank you!
Susan qas great and so helpful. I really appreciate her.
Susan was lovely and very helpful thank you 🙂
Do not trust this Public Storage location with anything you care about.
My unit was broken into and everything inside was stolen.
When police responded, I was told there were numerous break-ins at this facility around the same time, several in just one day. I filed a police report and am now coordinating with detectives. Based on the number of secured access points and codes required to enter the property and reach the units, they indicated the level of access involved strongly suggests this was not random and required internal knowledge of the facility.
An employee also told me that a former staff member who had been fired had previously been cutting customers’ disc locks and replacing them with different circular locks. Hearing that, combined with the number of thefts, is extremely concerning.
Management’s response focused on paperwork and insurance technicalities instead of addressing the obvious security failures.
Multiple break-ins, lock tampering, and poor accountability is not what anyone should expect when paying for “secure” storage.
Store here at your own risk.
Thank you so much for your services I will be back, Destiny you're doing awesome ❤️
Susan is incredible! She is a joy to talk to and always comes up with a solution when I’m in a bind!
Destiny helped get my rate down thank you very much 🙏
First time here and destiny was so helpful! She took the time to show us different units along with the prices, would definitely recommend!
Destiny was a great help with getting me and family set up eith a storage unit
Ms. Destiny thank you for your customer service and Happiest of Birthdays to you ❤️ you're awesome and sweet
Thank you Destiny for all your help on finding a storage to help our move so much easier. Thanks again
*** YOUR ITEMS ARE NOT SAFE HERE! ***
*UPDATE JANUARY 2026*
Now this woman, Destiny, who is extremely rude and unhelpful is putting up fake reviews using her name as someone who was "helpful." If you just look at the names and the repetitive posts it's obvious they are just trying to fix their review score now. Report them to Google!
This storage unit has been going downhill for the past year. I don't know if management changed or what, but gates have been broken for months and people can just walk right in. Eventually a door leading into the actual building was broken and allowed people to walk right in as well.
*** NOW PEOPLE'S ITEMS ARE BEING STOLEN! ***
If you use this location for your storage you need to go there ASAP and check that your unit was not broken into! There's a strong chance all your valuables are gone!
In addition to this, these people have the audacity to DOUBLE the rent that I was originally paying in the year that I've been here! It's insane. I'm taking my business elsewhere and I STRONGLY suggest everyone else who uses this company to do the same!
Quick, easy & great experience thanks to Destiny!
Easy set up & payment process thanks to Destiny!
Destiny was amazing. Very professional and informative. Showed me around the storage units which were very clean. I was very impressed. Definitely recommend it here if you want a clean safe place to keep your belongings.
Went to check my storage unit and got helped by Destiny she was very polite and helpful amazing person. Great facility never had problems there.
Destiny was the one that helped us she is an awesome person. Very helpful to my concerns. Had this storage unit for 2 yrs never had an issue here. TY Destiny
Destiny was so helpful she was speeding on helping me out and i loved her earrings… cute
Destiny, did an amazing job. Fast and friendly. I will recommend to all that I know. Great job!
Destiny was awesome! Handled our concern quickly and very professional and understanding.
I'm 85 years old and I have never experienced better customer service Destiny is such a sweetheart thank you much
Ms. Destiny was super helpful. We saw her multitasking very well helping us and other customers AND keeping the entire building clean and free of trash and debris. To top it off, as hectic as her day may have been, she had a positive and polite attitude! Four thumbs up between my husband and myself, thank you, Destiny!
Thanks to destiny I was able to rent my storage for later date right over the phone Glad i chose public storage
Destiny is awesome she went out of her way for me and my wife we are dead 🤟🏻❤️
Destiny was amazing I am deaf and she helped with no problem 😉 ❤️
Destiny was super helpful and very polite. Switched to this place and I love it!
Ms Corina explained to be about my account and made me understand the charges. Awesome person.
Moved out on Nov 30, unit cleaned and door left open. They tried to charge me today for Dec. I called them and was told someone used my access code Dec 1st at 12 noon which is IMPOSSIBLE because we are both clocked in at our jobs working across town. Waiting for them to review camera footage. This is UNACCEPTABLE!!!
Saw someone breaking into a unit tonight and tried to call it in to the office. They refused to answer their phones during business hours. Came up to the door to let them know as well, still during business hours, and the lady at the front desk had already locked the doors for the night, and acted like I wasn't there.
This place really goes out of their way to ensure that thieves are allowed to come in an out of this place. Horrible service, fire them all!
Destiny took her time to show me units and help me with my rent by phone you rock Destiny
Donna is very friendly and check on us
Donna was very helpful I highly recommend you get a storage unit here
Corina has excellent customer service and very knowledgeable. Explained the process on using the app and getting on property
Destiny is awesome got my rate down $38 thank you mane you’re great 👌
Don't store your things here unless you like people breaking into your unit and stealing your belongings. They don't care about us as renters. They just love to up the prices though. I think I'm going to look into hiring an attorney since they've done me dirty before and they allowed my unit to get broken into
Tim was extremely helpful and kind! His customer service was 10/10. We got the wrong storage size and he was able to quickly get us the perfect size to fit our things!
Susan and Tim have been so helpful and patient with me and answered all my questions. The bldg. Is so clean and beautiful! Thank you Susan and Tim! You guys are awsome!
It start little rough with them but they did right and started fixing little small things slowing to make improvements for better services. Glad they did right for people . Give them try
Peg provided the Most Excellent Customer Service!!! We are looking forward to using the services and told Tim will be there to assist too!!!
This was a very convenient place for us to get to without a vehicle. The prices well on line are ok. But then they start to raise the price after a few months. Which we can't afford to keep moving storages so we deal. It's very clean the one guy is very nice and helpful. The place is supposed to be climate controlled but it's hot as hell in there and yes I took into consideration of going in and out plus the heat and everything else...no it's hot they maybe have one or two units working at a time and I've gone at different times a day and always the same. My husband almost fainted because of it and that's after being there for a good while... Plus the one elevator doesn't work it works sometimes and then it doesn't work for like the 2nd floor which makes us have to go all they way around to the other . So all in all the staff is great but facilities are no good rather the company...
Peggy was great! She was very understanding & patient with my mother and I. She went over everything in detail & helped us figure out what unit size was a great match. Definitely recommend!
Claudia Lopez is a great agent to work with. She keeps me up or what Insurance is best for me and what my needs are makes it very easy for me to understand.
Petra provided outstanding customer service! She helped me get my reservation straightened out and completed in a matter of minutes.
FORMER TENANT OF OVER A YEAR REVIEW:
let’s start with if you are wondering why this facility has so many good reviews, they offer discounted rent rates when you first move in if you leave a positive review and will contact the phone number listed in your lease and offer you partial refunds to delete your bad reviews.
now that i have officially moved out, i will leave this brutally honest review and will preface this: i do not consent to the property manager or district manager to contact me.
i moved into a 10x15 unit and signed a contract with CUBESMART paying $97 a month. i had 0 issues when this facility was owned and operated by cubesmart. a few months into renting here, out of the blue, public storage bought this facility and forced me to sign a new contract with them and since the rent wasn’t changing, i saw no issue and signed.
very quickly, the gates to enter the property were broken, stuck wide open or even being bent due to being run into.
the new tenants they had move in were inconsiderate, blocking the doors to the facility with their vehicles, blocking entire hallways with all of their belongings and leaving trash and even their personal items in hallways and the elevators.
a rat died in one of the units on the first floor and the facility REAKED of death for several months after that, and the smell did not get better as peoples belongings have the facility smelling like mold.
somebody urinated in one of the elevators and it smelled of urine for several days and the men’s restroom has been out of order for several weeks.
roaches started appearing everywhere around the facility due to the uncleanliness of the tenants and lack of maintenance by the facility.
this facility only has 2 elevators and 1 of the 2 elevators is ALWAYS broken.
my unit was on the 3rd floor and most of my stored belongings were large pieces of vintage, HEAVY furniture, once the facility was run by public storage, the 10 dollies the facility used to have were trickling down up until the facility had ZERO dollies left.
i left a bad review after several weeks went by and they never brought in any flat bed carts and i was contacted by their district manager who told me he gets in trouble by his boss when they get bad reviews and i was offered a refund for 3 months of past rent for me to delete my review, looking back now, it was bribery and i fell for it.
it took several more weeks AFTER i left and subsequently deleted my bad review before the facility brought in THREE dollies for this several hundred unit, 3 story facility and within a week, they were all gone AGAIN and as of my move out date, may 7th, 2025, they still have ZERO flat bed carts.
over the last month or two, the AC hasn’t been turned on so the facility isn’t even climate controlled anymore either.
i spoke to management and even the same district manager i had spoken to before about these issues, nothing changed other than being offered another refund for 3 months rent by the same district manager that i declined this time.
i was a good, clean tenant who was NEVER late on my rent yet every 6 months my rent would be increased by $40-$50. my last notice of increase, they were going to start charging me $205 for a 10x15 unit in a facility thats “amenities” they brag about are non existent and the facility is in disrepair.
they essentially punish good loyal tenants by raising rent for no reason and don’t even use the money they make to ensure their facilities are clean, sanitary, safe and all amenities are available.
to prove how badly i wanted to leave this facility due to all of these issues, i paid $166 for May’s rent and my rent would cover up until May 28th, i vacated my unit on May 7th. i also took pictures and videos of how i left my unit to prevent any retaliation and ensure i am not accused of any wrong doing due to me leaving my brutally honest review.
•if you are looking for a storage facility to house your cherished belongings long term, AVOID PUBLIC STORAGE ON OLD CORPUS CHRISTI RD•
I was renting at this unit when it was Cube Smart, which had available carts and prorated move in/move out rents. Public Storage took over suddenly and I had to sign their agreement to keep my unit. Things went down from there: no more public moving carts available - I had to buy one of my own. The parking lot, hallways and elevators started being covered in trash. My rent went up exponentially within a few months. I moved out on the 4th of this month and they have charged me a full 30 day month as is their policy - no reasonable pro rated rents are provided. If you call to complain or ask questions, you are forwarded to a generic call center.
I’m glad I got out of that place. Don’t rent here - go somewhere local that is reasonable. They are a large, disconnected, National chain that will provide a poor service at customer level and take every cent you have without question.
Christy was very helpful and very cool
DO NOT GO HERE. The elevators have been broken for weeks and there is no sign they will ever fix it. The staff was unhelpful and rude.
Love this property. Was nervous about the switch over, but the progress was so simple and easy! Thank you to kristie for all the help, you were such a joy! Very clean and nicely kept
Thanks Jesse & Tim for helping me get settled in my new storage facility!!!!!
Public storage is getting better than what they used to be so for this they get a 5 Star
Went in day of to get a storage unit and the manager was great! Got me checked in right away. Highly recommend!
This facility is full of roaches, spiders, and an awful smell like something died on the first floor.
If you plan on renting a unit here, be prepared to have to make several trips, ALWAYS have someone else with you to help and BYOD, Bring Your Own Dolley, because they have 1 dolley for their 3 story facility.
Their solution for having no dolleys? putting a sign on the office that reads “NO CARTS, THEY HAVE BEEN ORDERED, NO ETA”
The issue of having no dolleys available has been an on going issue for my shared unit for a year now, essentially the entire time public storage has owned the facility since buying out Cube Smart.
It’s worth noting, I had ZERO issues when this facility was owned and run by Cube Smart.
Despite these ongoing issues, they still raise your rent every 3-6 months. IT IS NOT WORTH THE PRICE THEY ARE CHARGING.
Do yourself a favor, rent a unit somewhere else that actually cares about it’s customers, because this public storage facility does not care.
Manager is very on top of things. When a problem arose they were able to handle it swiftly. Plus the transition over from cubesmart was very smooth.
Caitlin was amazing. She is really polite and helpful. She gave me a tour and was very professional.
Very friendly and knowledgeable associates, the facility is very clean and secure.
Would definitely recommend coming here. Ava helped me with all my questions and made the process so much easier. So helpful, patient, and respectful, thank you!!
Had a very good experience. Everything was explained so well by Ava. She gave me a rundown of the leasing process and the prices and explained which space would be the best for my things. Absolutely so helpful and respectful. Very patient when it comes to any questions or concerns!!! Definitely recommend! :)
Kristy was so helpful, amazing attitude ! She was such a sweet heart! She is very kind.Very grateful and amazing service !!
The lady at the front desk, I think her name was Christy got me in and out in no time.
Kristie was a joy to talk to and extremely helpful. Thanks so much.
Came in to the office to meet Kristi and she was amazingly kind and helpful. She made sure I understood everything involved in obtaining a storage unit and that I had all my questions answered.
Great service!
Really friendly lady in front office
Kristie, was AMAZING & very understanding. She helped me complete everything I needed & was very patient with me. The store is very CLEAN & organized. Definitely recommend.
Great Customer Service. Kristie was Amazing was very professional.
Gracias, pleasant, helpful service. The kind lady that helped me this morning at 10 am 8/17/2024 was so patient with me and very knowledgeable, she really made my transaction stress free and assisted me with my errors and questions; wonderful experience
Worse customer service ever!!! Never answer phones! Door always locked.. loved when it was cube smart
Fast and easy wonderful customer service.
Used to be cube smart ; Super easy. Place is freaking huge. Cheaper than anywhere else. They have a lock with your rental they charge u for but it's yours to keep Easy online everything. They have carts u can use too which is amazing. Cooled and dry units. I
mean wow.
EDIT: Only issue is when I had to vacate and I had a few things I had no way of moving them and I asked what I could do. I'm disabled and my vehicle broke no way to move items left only 3 items. They gave me a super hard time and was aggressive about it and said they are going to charge me if I leave them there for every month they are there. I said ok they are abandoned , heres your lock and the unit Is open there is a sign on them that says free take me. So do what u want. So done
Great service from Nichole.
Kristie was so sweet and helpful! she really made my experience wonderful!
Deleted my previous review for cubesmart. This is now public storage. Not good news. Found a roach in my stuff. Been here for over a year and this is the first I’ve seen anything. No longer feels temperature controlled. The smell of death in the back area has me concerned. I think I will call the police to investigate and hopefully it’s not a body. It’s been smelling for over a month and that’s not natural. Getting my belongings out now before this get worse.
Edit: forgot to add that on of the gates has been broken for over a month. Had to reverse an 18 ft trailer out the way I came in. Not saying I had a difficult time doing that. What I am saying is I shouldn’t have to. Fix the gate.
Kristie was awesome ! She explained how everything worked and found me a great space to stow my items. I will be recommending her to everyone I know.
Love Kristie, she is so helpful. And great person all around💖🌹💐🥰
Great customer service, very helpful and fast.
I dislike the way Public storage wants payment on the first when it is not always possible. There is never no one in office and with all the extra fees for not having payment on the first.
Me and my husbands first time renting a storage & Sam was wonderful! She was patient as we viewed the units available , she was informative and very helpful. Highly Recommend this location! Thank you for making our experience smooth and easy going!
Excellent staff and very courteous.
Awesome
Esteban was so nice
Facilities are well lit and secured and clean.
And the price!!!!
Well worth the money
Because I had my info there before from last year, the process was quick and easy to get another cube,
I forgot the hits name that helped me but he was working yesterday 1/09/2024
Very friendly staff and clean facilities. Smooth move-in and move-out. Highly recommended.
Staff was great. Always clean.
Very nice people work here
The staff and rental units were great. I would recommend to anyone.
Mark is very professional and explained the paper work very patience and polite.
Cool, clean, secure and very convenient.
The gentlemen that helped me were very nice and answered all my questions.
Good customer service and very helpful and explains everything that we need to know and have us out paper work
Very nice & clean & quiet
I’m happy with the services I receive here at this storage unit staff are every friendly and they have cheap prices
It's my storage nothing special paid over the phone
Dondrick was super helpful and very attentive with our first time renting a storage space. He was very friendly & 10/10 recommend renting a storage space here. He made us feel very comfortable & welcomed.
After 2 weeks of deciding which storage locker facility was going to be the most economical. Going with CubeSmart as my storage locker was the best decision I made, Not only was the reservation process easy so was the actual rental. The kind gentleman named Dondrick went above and beyond to make sure all of my questions and concerns were answered and addressed. Even going so far as allowing me to preview the unit before any paperwork was taken care of. 5 star rating for the property which was climate controlled at 72 degrees in the middle of the 100+ degree summer and 10 stars for the customer service representative in the office. They have my business forsure
Been renting a unit here for past 15 month and highly recommend this location. Managers, Mark and D, are always friendly and ready to help with any issues, and ensure units are clean and kept up and secure.
Nik and Dondrick @ the cube smart on Old CC road were so friendly and helpful and went above and beyond to help me with setting up my unit. You guys rock!!!
I had to find a storage unit ASAP. CubeSmart had awesome prices and reserving online was so easy. When we got on-site, Dondrick was the one who helped us. It was his first week and his first day by himself. We would have never thought! He was kind, professional, friendly and extremely helpful!
D was very friendly and went out if his way to help me. Thank you!
Secure safe storage unit with friendly workers
Reasonable prices what helps is it's climate control it is a brand new building very secure friendly staff.
Super facil rápido económico limpio . Estoy muy satisfecha.
This storage unit is awesome, the customer service is so good. The place is clean and always has been a great experience for me. Love it would recommend it to everyone.
The manager Betty K was very helpful kind and professional and explained everything in the contract and pricing and offered if you needed moving or packing supplies but we gladly with client this time. CubeSmart needs to hire more people like her . She kept us laughing but at the same time very professional.
Your General Manger was so friendly and helpful that she was extremely helpful. You need more people like her that are friendly and out going
So far CubeSmart is great. The location and storage is very clean. Betty helped us out and she is so friendly and helpful. We give Betty 5 stars
There is no rhyme or reason to the unit numbering. It was exhausting, after I had found my unit and set up shelving, trying to find it again!
After a very rough two years that ended in me moving from Iowa to Texas I am very thankful I decided to store our family’s things at this location. The general manager was very helpful and friendly. I was able to complete the e-check-in on my phone before arriving and set up auto pay to free up my mind for what really mattered. The facility has two elevators and always carts available to facilitate loading and unloading. Thank you for a great 7 months!
Mark helped me over the phone and was the greatest! Thanks Mark!
Absolutely a nice place very very reasonable rates they have specials that break the cost down even more very very nice people that work there very nice and clean place I am happy I chose CubeSmart
We needed a storage unit. We got to see the unit we selected. The representative was helpful and nice.
Betty was very sweet and helpful!!
The temperature control was very good. The place felt safe, and access is done with good security.
For storage needs this truly is the place to go
Very bad and took my money
Betty was great! Very knowledgeable and courteous as can be. She was very helpful and answered every question I had. Even showed me how to properly work the lock. And everytime I went to unload there was a cart readily available.
This is such a great storage place. You know someone who needs one. Climate controlled and secure. I highly recommend this place!! A++
Had my storage here for over a year and half. Autopay was easy. Mark was very professional and helpful. Only bad this is elevators are always down or the gate. And those are things the office can not control. Good customer service overall.
Good and friendly customer service
Awesome service here! Mark and Betty not only were reassuring about the selection of storage space but about the the safety of our stuff! Me and my Boyfriend definitely recommend to talk to Mark or Betty!
Betty is a wonderful staff member for this facility. She is very friendly and always willing to help out the customer. Great location to store your items.
Great experience Betty was the best very helpful