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Public Storage Self-Storage Units at 1426 N Panam Expy, San Antonio, TX
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 16/mo
Small 5'x5'- climate controlled
- upstairs access via elevator
$ 16 /mo $ 21Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 18/moSmall 5'x5'- climate controlled
- inside unit
- 1st floor
$ 18 /mo $ 23Best Price Label+ one-time $29 admin fee1 unit left! -
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5'x10'Online only price$ 32/mo
Small 5'x10'- climate controlled
- upstairs access via elevator
$ 32 /mo $ 40Best Price Label+ one-time $29 admin fee
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10'x7.5'Online only price$ 44/mo
Medium 10'x7.5'- climate controlled
- upstairs access via elevator
$ 44 /mo $ 55Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 61/mo
Medium 10'x10'- climate controlled
- upstairs access via elevator
$ 61 /mo $ 77Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 80/mo
Large 10'x15'- climate controlled
- upstairs access via elevator
$ 80 /mo $ 100Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 163/mo
Large 10'x20'- climate controlled
- upstairs access via elevator
$ 163 /mo $ 204Best Price Label+ one-time $29 admin fee
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20'x10'Online only price$ 184/mo
Large 20'x10'- climate controlled
- inside unit
- 1st floor
$ 184 /mo $ 229Best Price Label+ one-time $29 admin fee
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10'x23'Online only price$ 203/mo
Large 10'x23'- climate controlled
- upstairs access via elevator
$ 203 /mo $ 253Best Price Label+ one-time $29 admin fee
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Reviews ( 211)
Stephen was super helpful and friendly with what we needed to get done. His help is truly appreciated.
Steven was helpful!
Nichole was extremely professional and welcoming. She made my process of securing storage seamless and as time efficient as possible. All star employee!
Very helpful staff…Nicole who assisted me with my issue was very helpful and I really appreciated her assistance.
Nichole was very helpful and professional... She even gave me a reminder call to inform me of my upcoming payment... Thanks Nicole for everything.
Nicole at pan am expressway was amazing,I had an issue with pricing on my unit and she went above and beyond to make me a happy customer!!thank you nicole
We just started storing our items here. Nicole is a rockstar….. period. Love that it’s clean, safe, and friendly.
I believe it was Jessica who helped me. Very kind, very professional, took care of my needs quick and made it an easy process.
I just want to say wow! Jessica and Danae are so awesome. I had a few things I had issues with when I called the 830 number because I was given wrong information but when I came to them to ask them about what I was dealing with. There was no hesitation. They were very sweet and kind and took care of my issues asap. They work hard and just great with coustmers.
Best PM here. She helped me fix my account Come see Jessica if you need a unit
Nicole is an awesome. I was worried about some, information about our storage unit. And she happily reassured me of information I needed. Thank you again Mz.Nicole. You are doooope.
Edit: Jesse, the district manager reached out to me and helped make my experience with Public Storage better. Excellent customer service. Showed that they really care about the people here.
The units themselves are very nice but good luck moving in because there are only 3 small loading carts for the entire building and they are always in use. I had to carry one heavy box at a time onto the elevator and push it all the way to the very back of the building. I’m a small person. I’d move out but it took me too long to move in. Buy more loading carts. That should be a given for a place this big with 3 floors. Absolutely ridiculous.
Jessica was very pleasant and helpful.
My elderly mother is in need of a temp controlled storage facility and we decided to try this place.
The prices are reasonable for the variety of unit sizes. Jessica was super friendly and exceeded our expectations by helping us get the best storage unit to fit her needs.
All of the information was explained clearly enough so that my elderly mom was able to understand as well as answering all of her questions.
I'm really glad we decided to choose Public Storage!
Jessica made this process so easy. She directed me to the website to get a promotional rate and expediently administered the contract process! 10 stars
Jessica was very helpful & answered all of our questions.
Great service by Jessica! She helped me find the perfect storage for me and was very nice and helpful. Very good positive attitude! Thank you Jessica for your services! Highly recommend this public storage location!
Jessica is Awesome!!! I can't say enough about the fantastic customer service received at this location. Great job Jessica and thank you for all the help.
I have had this unit at this location for over 2 years. The grounds are always clean. The staff is BEYOND AMAZING. Jessica and Deanna are rock stars ! The communication and kindness is top tier and guaranteed. As long as I need a unit at any point this will always be the company for me. Thanks public storage team !
Shout out to Jessica for helping me get into my storage unit with easy!!!
Jessica, is amazing, always friendly. Highly recommend this Public Storage!
Today I had the pleasure of meeting Jessica at the Pan Am Expy location. She was very pleasant, knowledgeable, and helpful. I highly recommend Public storage. She meet all my needs and definitely went that extra mile for me. Keep up the amazing, awesome work Jessica. Thank you so much for all your help. God bless you 🙏
Jessica was great in assisting, answered all our questions, and made us very feel comfortable with securing a storage unit.
I just went in to pay my storage unit fees and was helped by Jessica and Steven. They were both very personable and friendly. Would definitely recommend this site to others looking who are seeking out a storage facility.
Had quite a hard time getting situated online, Jessica took time out her day to help me finish.
Jessica was such a great help! She walked me through and showed me all the security and protocols the facility has. She made the experience smooth and easy. Very professional highly recommend!
Ms. Deanna, was very nice and had patience with me. She helped get a unit at Runnels. She explained everything to me. I appreciate all she did.
To public storage I will like to give thanks and appreciation to Deanna O for her professional way of taking care of me and getting the right Storage unit I needed and thank you again Diana O keep up the good work.
Deanna was very helpful, and provided excellent customer service. She was able to show me the different storage options and was very helpful, friendly, and courteous. Thank you Deanna!
Mrs.Corina Thank you for helping me with My Payment Very Helpful person Great Customer Service Felt the Energy she's a sweet Heart Service 10 out 10
💚
Great service; great facility!!
The person upfront was terrific 👏 👌
I love the fact she was knowledgeable and proud of her location.
EDIT:
The district manager reached out and was able to help me have more time to get our belongings out without the impending charge for next month and assured me that he will help if there continue to be issues he is just a phone call away. Thank you for the prompt response!
This storage facility is awful. I have been trying to get my belongings out for the last 2 months and the elevator is ALWAYS broken. It takes time being able to get someone to help me move my things out, and each time I've had to reschedule bc of the elevator not working.
Last month bc of non payment, they broke the lock I purchased from them, and replaced it with another lock and told me I had to pay them bc they broke the lock off. I explained why break my lock off when my access was blocked through the app- meaning I can't even get in through the gate. They broke the lock JUST to charge more.
I've learned my lesson, never get a storage unit with multiple floors- there's no guarantee the elevator will always work. And public storage doesn't care- they just want your money. Avoid this place for longterm storage. I am regretting it. Elevator was broken yesterday, and no one answers the phone there so it's impossible to call ahead and find out if it's working. Never. Again.
Needed a storage ASAP, got it within minutes thank you Diana O. :)
I like to give a Thank you to DeAnna for coming to property 29280 for calling me and inform me what she has done on property n unable to do. Thanked her and I will take care if it. Great team player love working with her. Team players, we can accomplish more work and with great communication with one another.
The property manager is super friendly and worked with me on getting me a storage unit. She even helped me move some of my belongs to my unit which I’m super grateful for. Would 20/10 recommend to anyone looking for a storage unit.
Charlie Martinez is nothing short of a gift from above! We had one problem after another trying to make this move and he is the problem solver like I've never seen! He deserves a medal and a ceremony! If not a big fat raise! Thanks to him we are in a space that works for us on ALL levels! Thank you so much Charlie for your diligence! We will tell the world!
Best customer service ever!
It's wonderful everything is so advanced it's clean no bugs the ac works cold the bathroom is clean on the first floor, property management is in by appointment only, problem is there isnt a sign that states this so I understand the frustration of the negative reviews, once you call coustomer service and arange for there to be a property manager on-site they're super helpful and attentive! Diana O specifically was quick to help me resolve getting a unit and getting my situation in order! She was kind and extremely proactive to be efficient! I definitely recommend this public storage!
I had a pleasant experience when dealing with Corina at this storage. She was VERY helpful and had answers for every question. There was no problem we encountered but I know she would've solved it if any arose. Thank you for being so helpful and kind .
John was very professional and nice helping us at the very last minute...we were in need of a good storage unit, and he accommodated us staying late.
I actually liked the place. It's great when you don't need anything. But I'm giving a 1 star because very, very often no one is here in the office. I do love Joaquin. He's great and so helpful. When anyone is here he's the only one I've actually ever interacted with but that's when anyone is actually here.
Price hikes also suck and often there aren't enough carts.
The staff was extremely friendly and went out of their way to help me. The facility was clean, well maintained, and accessible. Good customer service is ALWAYS appreciated and that is what I got there. Highly recommended!
This place sucks always broken elevators never anyone on site. Do not waste your money here. We run a business and this storage is not one to count on. -0 if I could
There’s never any dolly’s available when you need them. The elevator in the front was broken and said to use the other one. Then there was another sight on elevator number 2 saying it was down too. It’s annoying to haul heavy furniture just to find out I can’t even access my unit.
Corina was amazing and helped me getting everything set up very fast!
Just know they don't have trash dumpsters for customers 😒 on the property. They will fine anyone who leaves anything behind. Other than that it's OK property.
Review for Corina located at1426 N Panam Expy
San Antonio, TX 78208
Ms. Corina has excellent customer service skills and was so pleasant to work with. She is extremely knowledgeable and goes above & beyond her duties to make your experience top notch!
PM Corina, was very professional and extremely helpful with all of my questions. The exterior and interior of the facility was very clean. I would recommend this storage location. I rate PM Corina’s service with10 ⭐️!
Do not rent any units from this place I had my unit broken into and the property manager had no idea . Which means they do not care on doing there rounds on checking on the units. Really bad area also there sliding can just open with one pull and any one can get in and they still have not fixed the vehicle entry way .
Mangers are never on sit
Just don't waste your money on this place
Muy mala pesima
"Ridiculously over priced"!! I like it just hate having to key in elevator code all the time, & having to walk through long halls of storage units...etc. other than that place is climate controlled & can access gate when entering & leaving through phone app.
Joaquin is the best always very helpful and kind
Joaquin is a great guy always helps me out
Storage facility is clean, well lit, and very secure. Joaquin, in the front office, was very helpful.
Joaquin was amazing , he really help me take care of everything and get a unit that I could use a long time I’m not going anywhere else!
This rating is for the Public Storage unethical company business practices as a whole. After a couple of months of teaser rates they DOUBLED our rent. DOUBLED. On two storage units! This is legal EXTORTION. They know you can't move a full unit that fast, and most of us don't have the time, so they rake you, hoping you'll just pay it rather than move. Well, we're moving. Don't waste your time or money.
On the plus side, the site manager Joaquin is an incredible guy and keeps the place clean and tidy. He should go to a place where they appreciate what they have.
Review amendment 9/5/2023:
Mark from district called personally to make it right. Rarely in business does someone take the time to listen and take measures to correct a negative situation. I am happy to report that the increase has been resolved and we are more than happy with the result. Thank you Mark and Joaquin for your personal touch and resolution, and to Public Storage for the employ of such outstanding people.
Joaquin was fantastic and got me set up right away! Everything he did made my move super easy.
I love it !! Always clean !!
Great experience. Easy to get in and out. Special thanks to Joaquin for making our move-out a breeze!
The people working here didn’t help us at all. They gave us a unit, and the lock was broken. They said they were gonna switch us to a new one, so we waited for them. After 20 minutes, we went to check in their office and the guy was sitting down in his chair. Don’t waste your money at this place. Horrible customer service.
The staff here is amazing! Adeline was so nice and thorough when she signed me up the first day and even went out of her way to make me feel welcomed verbally multiple times. Ja quin is so patient and was very understanding about my issues and always had a solution for me. Even ran in to their district manager Rick who was non stop working but still managed to answer my questions in a nice and calm manner. I’ve worked with the public for over 15 years all over the country and I do have to say this team impressed me at this location! They deserve all the recognition possible.
-Dilly’s Trading CO
- Dillon Bowen
I was really impressed with the storage place. Everything from the type of locks that they use to the professionalism of the guy in the office that help me out I'll recommend this place all my friends and anybody that needs to get a storage place this is the one you want to get if you're in San Antonio.
Great experience at public storage Joquan was super helpful with assisting us with any questions my husband and I had and had awesome customer service!
Really appreciate the professional work Joaquin does at the storage great personality and friendly just stopping by he make my day hard to find good people like Joaquin
Great units.
Joaquin was very helpful and knew exactly what i needed. He made everything so easy and has a great personality.
I came to public storage 2 minutes before closing and Joaquin was about to leave when he kindly helped me with my situation. He was patient and handled my issue promptly. Thank you Joaquin
Joaquin, perfect help
Great service! (Joaquin)
Joaquin was fantastic. Very friendly and efficient.
Joaquin is very kind and helpful, contributing to a great storage experience!
Joaquin is the most professional worker very thorough and very nice
Joaquin is so helpful! When I couldn’t get into my storage unit he left his property to come assist! Five stars
I like this storage, overall it's very clean which is important. They don't have carts so that's the downside to this branch, and every time you go up you have to put in your code, I get why but I wish their was a easier way. Overall this is a well maintained storage facility
Joaquin was fantastic in getting us the info we needed for storage. Nice young man representing your company.
Joaquin he is an awesome hard worker always helped me never hesitated great customer service amazing great job!!!!!
The front desk associate Jjoaquin was polite and helpful.
Joaquin has me sold I’ll take it lol amazing job thanks
Joaquin is the man amazing customer service great job
Joaquin please give him Executive pay & Perks! He is HellaAWSOME
Joaquin is top guy
Joaquin did a great job helping me out thanks again Ms Dee Jones
Joaquin is a credit to the company and location!
Careful. Someone else may scoop him up for their company
We just completed a rental contract for a 10x10 space. He is knowledgeable, friendly and professional. The building is super clean and easy to move into.
Very impressed!
Very professional, great service!!
Very clean and well kept location! Joaquin in the main office was very helpful and pleasant.
Outstanding service from Joaquin. He was helpful and informative in his duties . Hire more like him!!!
Joaquin was a very good help thank you very much
Joaquin was a huge help with us picking a storage unit. He gave us a very detailed tour and has an amazing customer service. I highly recommend storing with them.
Love this place.
If I could leave negative stars I would. Don't waste your time or energy here! You will be take your stuff manually they NEVER have carts AVAILABLE!! The maintenance is horrible its very scary looking homeless come park their cars and camp out!
Joaquin is the best!!!
Joaquin has always been a great help and super friendly!!!
They couldn't do the 1 dollar first month they advertise
Great Prices
Joaquin was a great help. Always happy to answer any questions and he also helped me with my TV! Thank you.
The young lady was super nice. I was satisfied with unit and will be renting in a couple of days.
Larry was excellent! Met expectations
DO NOT RENT FROM PUBLIC STORAGE at 1426 pan am expressway! My daughter and I went to empty our storage out on9/1/22 at 7am in the morning. We were told by Joaquin that we still had to pay the full $170 rent because our things were still in the unit and that it was all stated in the paperwork I signed! No way! They just want your money! Rent from Lockaway Storage, they don’t hit you with surprise extra charges, and they are up front about their business! At the very least read all of the reviews before deciding on this Public Storage!!?
Joaquin had great customer service skills!!
This is a great place great person working here recommend storing here great prices
joaquin provided great service and always returns my calls when i miss them, would recommend the public storage! ❤️🙏
Joaquin is a great person of service
An easy and enjoyable experience!
Joaquín was extremely helpful, knowledgeable, friendly, and funny!
Glad I chose this Public Storage location 👍🏼
Joaquin was amazing. Great customer service and communication.
Kristie was very helpful, and answered all of my questions.
Do not use Public Storage!! They are a monopoly Corp buying up storage units (this location was Cube Smart). Use LockAWay Storage or another location. I used public storage in VA 2007-2010. Never did I have a rental rate raised nor any security issues. I'm sure Cube Smart customers had locks cut so they would move out and rentals could be increased!! When I used Public Storage in San Antonio 2014-2017, they kept raising rates! When local management would help lower this Disabled Army Retiree, the Corp would raise it and keep going... Usually $20 a month. They have no considerations for military though they say they will give you a discount... They will also keep raising rentals...usually after 6 months. This only happened in Texas!! I rented from PS in Tampa Bay... 2 years... No rental increases like VA. These are in a higher cost of living than Texas... They pass on the Property Taxes to us... Increased my units over hundreds in 3-4 years!! Do not use Public Storage unless they tell you in writing you will not receive any unit increases otherwise rent at your own risk!!!
Joaquin was really quite courteous and friendly. The guy practically ran to my unit to help me with an issue I had with my lock. Gold star. Well done.
The manager was very helpful and understanding about what we needed
Nice place to rent a storage unit from.
Great service by joaquin ,had a good deal on online promos
He was patient with me and even told me all my info I needed to know about getting the storage unit and even took his time showing my the app and how it makes life simpler
Wish everyone customer service was like his …
Thank you Joaquin
Guadalupe
Very smooth process and Joaquin was very helpful every step of the way!
Joaquin (sp?) was knowledgeable, fast, and extremely thorough with his job. Employees like him need to be valued!
Wonderful staff especially charesse she has been a big help and friendly and patient I recommend her and this location to anybody you would love it there...she was a life saver
Service was awesome
Chariesse was such an amazing help. Thank you for making the leasing process go smoothly and quickly.
Every time I have tried to visit a location they are always closed. Or the manager is out and about. PUT THESE BREAKS IN YOUR STORE HOURS. I Haye public storage representative, there is zero customer support. Just manager tell you to go online or call the 833 number. WHICH DOESNT EVEN HAVE A PERSON TO TALK TOO.
Excellent customer service, I would recommend going there to my friends.
Our unit was robbed, the staff had zero empathy, felt no responsibility and refused to even offer one month free rent or any consolation. When we filed the police report we were informed that several units in the building have been robbed. We also heard this from other tenants while we were moving out. When we asked the staff about cameras and notifying the tenants about a series of break-ins they stated they had no cameras or surveillance of any kind, and would not be notifying anyone just as they had not notified us.
Good staff helpful
We had our stuff stored here for almost two years and upon the company switching from Cube Smart to Public Storage our unit was broken into within 2 months along with at least 4 other units that we are aware of per SAPD. When notifying the manager little to no regard or apathy was taken. I suggest finding another storage unit and one with staff that are proactive rather than reactive.
When the new owners (Public Storage) took over they did not notify customers that new locks should replace the cube smart locks because they were easy to break. Apparently people are crawling over the units and breaking the locks from the inside. Several things were stolen given from my unit given you need an access code to the gate and to the main entrance for the units.Front desk provided a lock, but could not provide info on surveillance, especially if this an ongoing issue. We were also not notified of the break-ins.
The service was excellent she was very friendly and helped me know exactly how to do everything I loved service
Good service
Great service, didn't know about the change, but was very welcoming and helpful - meigan
Meigan has great customer service and answered all my questions.. very professional