Public Storage Self-Storage Units at 3310 Northpark Drive, Kingwood, TX

Great and friendly service.

Ms. Gladys is the best!

Ms Gladys is such a nice person. She helped me with my storage issues right away. I highly recommend Public Storage

Gladys is excellent person . She help us a lot and everything!!!!

Good service

The Management, Gladys, was extremely professional and helpful. I recommend working with her.

Property Manager Gladys was very helpful and very professional.

Very good customer service. Pleasant to work with

FYI, I just left my climate storage at PUBLIC STORAGE, corner of Northpark and West lake Houston. I had to grab suit cases and notice RAT DROPPINGS all over my storage and items. I am beyond furious bc we have not had this issue before. I immediately went and spoke with property manager and she advised that this is a newer problem since a few tenants moved in with food. She advised me to call customer service and maybe even put in an insurance claim if my stuff is damaged. I didn’t have time to go thru my belongings but I just got off the phone with customer service and someone in management is suppose to call me within 48 hours to discuss. Apparently they have a big issue bc I pay too much per month to deal with rats on my stuff. So if you have stuff there or about to rent from them, I would look into it.

Gladys was sooo amazing she helped us get into our unit and get our lock quick and easy! She was so nice and respectful so glad she is the manager at this location!!!

Absolutely disgusting… infested with rats in the out door units as well as then indoor. When reported to management she will simply tell you that you must have food in your unit. I had a rat die and melt through a box that have my sons baby clothes and family pictures in . (Yes I said MELT!) management takes no responsibility for anything and obviously doesn’t care about her position or customers.

Ms Gladys was amazing

Gladys was so efficient, friendly and helped me through all the steps!! Thank you for having such an AWESOME employee.

Ms. Gladys was SO helpful, and easily helped me select a select a unit perfect for my family's needs.

Miss Gladys is the best!

Gladys is so nice and hopefully!!!

She is the best lady and very helpful

Gladys was absolutely fantastic! She really went above and beyond to assist me in gaining access to my unit and was always there for me whenever I needed her help.

Gladys is the most wonderful person. She is a people person!!!

Gladys is so nice and always helpful!

Muy buen servicio de Gladis muy amable y colaboradora muy buena atención

Muy buen servicio lo recomiendo

Good aervice!

Gladys is the best!!

Treated me great. Helped me with everything I needed. Wonderful attitude and would recommend her to do all the services for you alls company.

MS GLADYS WAS VERY HELPFUL.GOD ASKED HER TO WAIT ON ME AND SHE DID

Gladys was exceptional. She took the time to make sure I understood everything from start to finish!

Ms. Gladys is the best at what she does and treated me with respect.

I’ve been in Kingwood over 26 years and have rented at numerous Storage Facilites in Kingwood and this one is by far the best. Rates are very reasonable. What’s even better is the management at this facility! Gladys is the manager and extremely helpful. She routinely drives through the facility and one day noticed my lock was off and contacted me. Her surveillance makes you feel safe and is happy to help out the tenants. She’s a real asset to the Public Stoarage company!

Gladyd muy amable la señora graciasssss

Gladys has been great to work with worth and so friendly.

Gladys is awesome! She is always so pleasant and helpful. So grateful for her help!

Great experience

Ms. Gladys was a sweetheart, so helpful and kind. She will assist with your storage needs!

Gladys was amazing! And made us feel 110% welcome

I enjoy coming out here. She treated me very well. Help me with the lock that I need to get replaced. See Miss Gladys.

12/23/2023 update: Went to the Econo place on Ford Road. Got an identical 10x10 space on a month-to-month. Only about 2 miles north for 28% less per month than my original Public Storage rate, and 55% less than what the increased rate would have been for 2024. The most the Econo rates will go up at the end of the year is $5 per month, I'm told. 12/22/2023 update: I had been promised in the beginning that my rate was not an introductory rate (~$128) and that rates do not normally increase after a year. After only 5 months since I posted below, today I got the notice my rate is increasing by 23% to ~$155!!! I came in to personally discuss, but only could talk with a remote person over an impersonal ATM machine at the site. The remote teller would not cancel the rate increase. Note the exact same thing happened to me with Life Storage on Lake Houston Parkway--was with them for 1 year, and they they jacked up my rate (that is why it was an important topic of discussion 5 months ago with PS before I signed). Storage is cheaper in Porter. Adios Public Storage! 5 months ago: Awesome experience getting a 10x10! Excellent registration process and access through iPhone app. Thanks Gladys!!

Gladys was great.

Ms. GLADYS was so helpful. We were completely confused about the location of our u it and she went above and beyond to help us gain access to to the correct unit.

Great experience!!!! Easy and helpful!!!!

Gladys was great

Gladys was wonderful. She was very clear and understanding, made this whole process a breeze. 10/10 recommend

Service was excellent

Lady at the front who helped my freind was very kind and helpfull! Provided great service!

Gladys was a big help when I couldn’t get the answer from the automated message system . Thank you !!!!

Awesome service awesome

Great location! Easy in and out and Gladys was a pleasure to deal with. Very friendly and helpful.

VERY friendly and helpful person!

Mrs. Gladys is super friendly!

Ms. Gladys is so helpful!! Her customer service is 10 star!!

Glad is was awesome, great customer service, very nice!

Great place!!! They were very accommodating!!

Most outstanding personality ever Gladys is a pleasure to work with

She was amazing. very sweet and out going.

Gladys was fantastic!!!

Gladys was so sweet and helpful

Gladys was amazing . VERY helpful in helping us!!!

Gladys was an absolute sweetheart and extremely helpful and professional the entire time. It's lovely to have been helped by someone so genuinely kind-hearted.

Very personal and great personality. Perfect service! Thanks Gladys

Ms. Gladys took very good care of me! Highly recommend to anyone in the area.

Five stars for the service we received from the site attendant Gladys who went above and beyond to help us out. We had some issues with moving in and Gladys got to work making things right. Kudos to Aki as well who helped out on the phone.

Chrissy provided excellent customer service for me today!!

Everything about the place is nice, but 4 stars because you have a hard time getting a live person here. Limited hours in house. Gladys was GREAT to work with, just wish their lock guy was available more than once a week. Would rent again here and recommend them.

Gladys is amazing! We love her energy, hospitality and help! We shall miss her 😊

Gladys was extremely helpful, including when I had problems late on a Saturday afternoon! She was cheerful, kind, and accommodating. Much appreciated!

Had a wonderful experience checking in with Gladys today. She was extremely friendly and took the time to give us a personal experience. Made this an easy move.

I leased a unit yesterday. It started out awful as Public Storage has a virtual greeter/video machine. I was annoyed as I could not hear the girl very well and she was not seeming to understand I wanted to see the location of the unit that was available. Gladys happened to hear me discussing this in my annoyed voice and came out to help. I ended the call with virtual assistant and Gladys took care of me. She was awesome. Answered my question, set me up etc... Public Storage you need to give this woman a huge bonus. I almost left and without leasing a unit from you. You need a person like Gladys available all the time. I was lucky she was there when I came. Thank you Gladys. Again, PS give this woman a raise or bonus! Thank you.

Went to check out the units, Ms Gladys welcomed me with a smile, she was profesional, attentive and kind while explaining me the cost and showing the units, I’m so happy and satisfied with this level of commitment from her. Decided to rent right on the spot since she improved my mood and my day. Attention to the manager!! She deserves a PAY RAISE!!!

Gladys, the site manager for this location, was very knowledgeable attentive and extremely congenial. I enjoyed meeting her, and would highly recommend her and Public Storage.

Amazing customer service, Ms. Gladys is superb! Thank you for all your help!

I have used this facility twice now over the years for storage and always have a great experience!!! Everything requires codes to access, keeping my stuff extra safe. They provide complimentary flat beds to use. And Christi even takes the time to personally call you if your payment is late to try and save you any trouble. Thank you Christi !! A++ would recommend

Gladys did a great job showing us our unit very quickly and efficiently. We are glad we picked this place. It’s near my mom‘s house and will be very convenient. Thank you.

Mrs.Gladys was very sweet and knowledgeable. She was a pleasure to do business with. A company could not have a better representative

Great service! Mrs Gladis is very attentive and helpful ALWAYS!!

Gladys was amazing thank you

Miss Gladys was super helpful and took great care of us! Would use this location again!

Gladys is the best manager I have ever dealt with and I go around an remodeled Public Storages and her store was the cleanest

Miss Gladys was very helpful and patient. I appreciate that

Gladys was awesome!

Glayds was awesome God bless her

Gladys Rocks, Awesome service and a Friendly person made me wanna make this my storage spot!!! A+++++

Gladys was amazing!

Gladys is the best of the best.!! She helps my father and mother with so much respect...she is always there to helps us with such a positive and smiling attitude.! Honestly, she is very sweet.!

I love coming here. Ms. Gladys is always very accommodating, always willing to go the extra mile. I would highly recommend this storage facility. 👌

Ms. Gladys very nice knowledge and helpful. Will recommend to family and friends. She's a keeper. Thank you Ms. Gladys

No issues. No hassle. Easy storage.

Gladys is very friendly and professional. Great service.

Gladys was very helpful and patient setting up my phone app.

Gladys was so super helpful and sweet! 10/10 recommendation!!

Excellent service thank Ms. Gladys

Awesome service 👏🏾 from Gladys. I reserved a unit that proved to be smaller than I needed. Gladys showed me other options and was patiently accommodating throughout the change process. Kudos to her, my experience as a first-time storage user, was less stressful than anticipated

Gladys is the best. Very helpful

Gladys is number one in my book! She'll sing you good ol tune!

Gladis is the one!! She carried my 300lbs desk on her back while dragging me with it. Don’t let her fool you she still knows how to get it done.

Gladis is alsome

Gladys did an excellent job

I can't thank Gladys enough for her outstanding service! I recently moved here and was extremely stressed when I went in today. My experience with Gladys is the best I've have! She is caring, a wonderful listener, funny and understanding. She went out of her way to help me in every way she could. Thank you Public Storage and Gladys for making this experience stress free, it's truly appreciated.

Gladys was very helpful showing me the storage unit! Super friendly!!

Had a wonderful experience and rented the space I needed in minutes! Thank you Gladys!

The best storage facility around. Gladys is very knowledgeable, kind, and helpful!

Gladys was amazing and so helpful!!! What a great way to start my day!!! Thank you!

Mrs Gladys is a very nice and helpful manager. I highly recommend this public storage.

Gladys was very kind to us

Mrs.Gladys was astounding yesterday. This location gate was not functioning properly and she was very professional. We will recommend this location 100%

Gladys was amazing! Did a great job!

Very helpful.

I’ve had a storage unit here for over a year now and I couldn’t be happier! Every person I speak to is extremely helpful. I came by today and met Shellie. She offered to get a cart to help me move my heaviest items, made sure I had the app downloaded for ease of gate access, and sent me off with well wishes for the big event coming up and a “have a blessed day!”

Shellie did an awesome job helping with the purchase of my moving supplies!!

Gladys always gives amazing customer service! Makes me feel right at home every visit.

Gladys did AMAZING! She was so helpful and quick! We were in and out within 20 minutes!

awesome customer from Gladys

Helpful and friendly staff, even drove out in the rain to help me.move in!

Gladys was outstanding helping our trails associate! Thank I for a job well done

Awesome experience! Would recommend yo anyone needing storage.

Gladys was such a big help! Clean units. Easy process.

Ms. Gladys was a big help with a wonderful performance. She made sure everything I needed was taken care of.

Gladys is a rockstar in helping getting our unusual request. She was a joy working with. Five stars!

We had some questions on a storage unit and Ms. Gladys was soooo very helpful. She’s the sweetest and answered every question and we even got a hug!!!

Ms. Gladys is wonderful! She was able to show us the unit immediately and is so friendly and helpful!!!

SPOKE WITH MS GLYSIS ON TODAY, SHE WAS SO HELPFUL, PERSONALITY AND GRACE. WE LOVE GLADYS.

Miss Gladys is so very helpful! She helped me out with everything i needed to take care at the shop today. Thank you Miss Gladys!!!

Gladys was so kind and helpful in helping me find my storage unit. I really appreciated the help!

Mrs Gladys is a joy to work with.Excellent customer service skills. Very knowledgeable about the company. Highly recommend!!

Gladys was very helpful

Gladys gave the best customer service an showed us a easier way in an out of our unit

Always helpful

I had a great experience with Mrs Gladys! Very helpful and friendly. Will definitely recommend renting a storage here.

Gladys is always so nice and friendly! She is also very efficient! I would definitely recommend this location.

Gladys was super helpful. Have a blessed year!!

Lady was lovely

Great service and very nice Manager.

Shellie was wonderful and quick! Got me in and out!! Totally recommend

Very helpful and friendly. Thank you Gladys

Great service as always. Best location and staff. Shellie was very helpful and attentive to all my needs, Thank You!

Very easy online reservation process. Fair prices for the area. Super nice staff.

Great Customer service , Gladys is always a pleasure working with !! Property is always taken care of and feel safe storing my property here

Gladys is awesome! She is always helpful and attentive. They keep this property clean and secure.

Super nice lady at the front!

Gladys was amazing!

Mrs Gladys is Amazing and and Awesome Lady!!!!! Thank you soo much for your help!!!

Every time I come here they treat me with respect and i couldn't have it any way 😊 the worker here is very nice attentive 😊

Gladys was super helpful this morning! Thank you!!

Gladys was a pleasure!

I've had an excellent experience at this Public Storage! The customer service is great, Gladys is very friendly, informative and helpful. The facility is clean and secure, and the prices are very competitive. Highly recommend this location!

We have had our business storage in this location for 15 years and have had an excellent experience since day one. The on site management and owners have always taken excellent care of us. Gladys is like family! This location is always very well maintained and clean! Kent Stevens Pet Ranch Inc.

Between the 1 and 10 give me his Gladys a 10 very helpful

Gladys gave great service and was very helpy

The two associates are top notch. Helpful, friendly and always ready to provide assistance. Well done

Mrs. Gladys was excellent, she had great customer service and people skills!!!!!!

Gladys is great, she helped me today!

Shelley helped me today. She showed me different units to see what would fit my needs. She was very knowledgeable and kind and patient with me. Also, it was very clean and tidy which is a big plus for me. I would absolutely recommend choosing this location for your storing needs. Ask for Shelley to help you and you will be very pleased!

Gladys was extremely helpful.

Property manager extremely helpful

Gladys was very helpful & even got us set up on the app. I appreciate the close eye she keeps on the traffic coming in and out of the facility.

Gladys is always driving her golf cart and making sure everything is up to standards.

Gladys has been absolutely wonderful.

Clean as usual with very courteous and friendly staff.

She was a complete pleasure to speak with and I felt very comfortable when she was driving around. Makes me feel safe for my belongings being here.

Gladys was great! Public Storage is fortunate to have her!

Very helpful! We could not get the registration to work, Gladys fixed it!!! Great service!!!!

Gladys give her all to satisfy her customers shes a 10.

My wife and I recently rented a unit and Shelly made the check in process extremely easy and she was very helpful showing me the property and answering any questions.

Very friendly service!! Very helpful!

Great service! Loved dealing Gladys. Will definitely recommend

Ms. Gladys’ service is outstanding. She is extremely helpful and a very helpful pleasant person. She is an incredible employee.

SHE WAS FANTASTIC HELPING ME ♥️♥️♥️♥️

Very lovely lady!! Super helpful and friendly.

Great service! Super sweet front office.

Gladys was very helpful and kind doing my moving experience.

Gladys was very helpful. Handy location. Great people!

Gladys was an absolute help with explaining all the ins and outs of getting a unit. She was awesome if possible I would give her 10 stars.

Miss Shelly and my Miss Gladis Always seem to go over and beyond for customer service these ladies are fantastic at this location

Gladys did an excellent job and made the whole process easy

Gladys was amazing and made the whole process a pleasure.

Gladys helped me out

Great people, always helpful and friendly, great asset to public storage

Great products and excellent service from Shellie in kingwood. Thanks a bunch.!!!

Gladys is lovely, helpful, and fabulous. She’s very protective over each unit. She oversees with care and is thorough. God bless you, Gladys.

Ms. Gladys is an amazing and very helpful individual!!! Took care of us quickly and went above and beyond showing different sized units!

Mrs. Gladys is outstanding and Customer Friendly. She took care of our needs very efficiently

Great Services! Great Location!

Gladys was very helpful, friendly and welcoming. She got us set up with what we needed quickly.

The most friendly service and everything I needed was smoothly done and provided!!! Wonderful experience!!

very pleased with the coustomer service, clean storage, Gladys helped us find a missing phone, we are very thankful.

the manager Gladys was very helpful friendly and caring and I highly recommend this storage facility to family and friends

Great location. Friendly staff. Definitely recommend! Gladys is wonderful

The Manager has always been friendly and helpful. She is a joy to work with!!!

Had great experience she very pleasant and helpful!!!

Gladys is the Most wonderful lady to work with!!

I have appreciated Ms. Gladys' service at Public Storage. She's always helpful and concerned about my storage and myself. I feel like we're family! She's a blessing.

Gladys at the Kingwood location was warm, friendly and very welcoming. She goes out of here way to be helpful as she can. She is definitely a valuable associate for Public Storage.

Gladys very amazing and professional. She made my day for being so caring

Gladys was super helpful and went above and beyond.

Gladys was a pleasure to work with! Great storage unit for a good price.

Mrs Gladys and Mrs Shellie are awesome team players! They helped me with a lock issue and made my experience in these tough times more bearable.

Gladys is AMAZING!!!!

Ms. Gladys and Shellie are awesome. What a great team

This storage place is run very well and is clean and well maintained. Shellie helped me this morning and is so kind and polite and professional.

This has been one of the best facilities I’ve used since my college days. No hassle, good security, no extra fees, and affordable. If you’re fresh out of college like me and need affordable storage in the area, this is the best I’ve found.

I recently rented a storage unit here from you guys at public storage.I was truley impressed with the kindness and outstanding service from Chrissy...she explained everything to me and my family. And made the whole process simple

Gladys is such a great help, and was very friendly our whole experience!!

My husband and I rented a space here and are very satisfied. Ms Gladis was very attentive to our storage needs and explained very well the different products and spaces available to us. She was very professional and respectful. The facility is easy to find and it's very clean. I would recommend this facility to anyone who needs some storage here in Kingwood.

Gladys is very helpful and always available to assist with any help needed. Public storage has met all my storage needs.

My Husband and I rent a unit for our business and after a solid year, we couldn't be happier. Ms. Gladys takes care of the property wonderfully and does a great job making you feel appreciated as a tenant. The property and restroom are always clean and feel safe. We have recommended this property to family and friends and will continue to do so.

Gladys is the best, and most helpful worker there!

Best professional customer service ever!!!

Ms. Gladys customer service was beyond wonderful. She made me feel welcome. I will continue to choose PS as long as she works at this location.

I am happy ! ❤️😍

I really appreciate the time Gladys took to make sure I was comfortable with my choice and size of storage unit needed for my upcoming move. She had a pleasant attitude and very knowledgeable of the products. Thank you, thank you for making this less stressful for me!

My boyfriend came to get a storage. Gladys was very helpful. He was asked some many questions he was getting on my nerves. Which she answered a even explained things he forgot to ask. Gladys is very knowledgeable and patient. Thank You Gladys for making this so easy.

Gladys, the property manager is outstanding! She greets everyone with a smile and a positive attitude. Very prompt in answering calls and taken care of any issues that may arise. Always visible on premises.

Got helped by Gladys. Huge help and very friendly

Gladys was fantastic! I highly recommend this storage facility.

Gladys was so so helpful, friendly, wonderfull to work with!

Gladys did a phenomenal job getting me into a unit today! Thank you!

very helpful very nice

Gladys was the best patient very professional and knowledgeable. I would recommend this property to family and friends Shellie was very friendly to

Shelly has been very helpful when I go in to purchase supplies . She's friendly and knowledgeable . Facility is kept clean . Always a positive experience.

June 19, 2022 There’s a spirit of pure goodness at the Public Storage located at 3310 Northpark Drive in Kingwood, Texas. Twice, it has been an answer to my prayers. The first time -- several years ago I darted into this location, desperate for a storage unit because at a different storage business (where I had made reservations), the computers/a.k.a. “the Internet” had stopped working, and they had no contingency plan. They had to turn me away. Unbelievable. My movers and a truck full of my earthly belongings were waiting to unload, and we had no place to land! But then we calmed down and found Gladys’s Public Storage on Northpark. Thank God for Gladys. She was kind, clear, professional, and understanding. Plus, she had a space for all my stuff! The second time -- happened just this past week, after I suddenly found myself needing a new place to live. I promptly trotted over to Gladys to rent space for my stuff, again. But instead of finding Gladys, I found Shellie! I was somewhat deflated until I learned that nowadays, Shellie helps out whenever Gladys has a day off. Shellie was also very kind, clear, professional, and understanding of my situation; so much so, that I felt comfortable sharing with her the reasons why I was looking for a storage unit, and also, an apartment. In our conversations about storage units, she mentioned an apartment complex nearby where there might be an availability. She had heard nice things about this complex, so I paid a visit and long story short, I now have a new place to live that is less expensive, located in a safer neighborhood, and in more beautiful surroundings. Oh yes, and I’ve got another great storage unit! I feel at ease once again. This Public Storage at 3310 Northpark Drive, Gladys, Shellie … blessings to me when I’ve needed help. Hallelujah! Thank-you.

Mrs. Gladys was a great help,I will refer this store to anyone that wants excellent customer service.

This Public Storage location is the best my Ms. Glady's is very helpful and sweetest always there to help. This facility is up kept very well Heidi Moehle

Excellent Gladys

Gladys is awesome!! Happy to have chosen this facility!!

I had a great experience checking in to my unit and Gladys provided excellent service - thank you

Shellie was soo sweet and helpful ☺️ she really tried the best to help me. Great customer service and everything was clean and secured.

Good security, helpful and friendly staff. Easy access to property via cell phone app 24/7

Miss Gladys Is very friendly kind and attentive help me out so much in my rental

We rented a 10 x 10 unit yesterday. Shelly helped us and was very professional. We found Shelley to be very helpful and very knowledgeable. We were very impressed with the property and thought the pricing was very reasonable. In fact we are moving to this Public Storage from the Life Storage facility on Northpark because they have continually increased our rates until it is no longer feasible to stay there.

Great service … fast and friendly

Gladys was AWESOME! Would highly recommend using this public storage location!

Fantastic and fast sign up experience!

She was so great and helpful!!!!

Very helpful staff.

Management was extremely helpful with the process. My second time here.

Ms. Gladys and Ms. Shellie are an absolute pleasure to deal with. Very helpful and accommodating. Highly recommend!!

I have had a storage unit there for 2 years. Always super services. Gladys and Shellie make things very easy. Both ladies are willing to help.

Gladys been very helpful caring and very knowledge and would recommend family and friends to this property

Always great customer support. Gladys is awesome!

Gladys was so nice and helpful. Would highly recommend this storage to everyone!

Gladys was great! She was so helpful and friendly!

Ms.Gladys has been a blessing for me and she is super professional and helpful. I love my storage unit because of her and the team!!

5 Stars today for Shellie and Gladys. Our lock wouldn't work on our unit and Shellie helped us out with WD40. Also, via Gladys, they allowed us to use the dumpster. Very helpful, thank you :-)

I called about storage unit availability & Shellie reviewed information, pricing & explained in detail about the units. She was customer service oriented, polite, & attentive to all my questions. Looking forward to renting from this Public Storage location. Thank you Shellie for your assistance!!

Thanks to Shelley for answering my questions and being extremely helpful. I will definitely keep Public Storage on north park in mind when I need them. God bless!

5 stars! At the front desk Shellie is awesome! They were easy to work with good prices, clean, and safe storage.

I visited the Public Storage at 3310 North Park and Ms. Shellie Reynolds provided me excellent customer service. I was able to purchase the items I needed to tape a box that I was shipping overseas. Shellie is a valuable asset to Public Storage and the clientele they serve.

Exceptionally clean units. Appreciate the safety measures. Shellie was friendly, professional and knowledgeable about the units and the size that I need. It was reassuring that someone was on property. I didn’t find that elsewhere.

Gladys did amazing in getting out unit fixed. Immediately with no issues!! Definitely recommend this location.

Great service from Gladys!! Got us taken care of quickly.

Shellie is great! She deserves a raise!

Gladys is AMAZING and her customer service was the absolute best. Rates are good and property is clean, but Gladys makes it the best.

Very friendly and helpful service.